Deficiencies per Year
20
15
10
5
0
Severe
High
Moderate
Low
Unclassified
Inspection Report
Follow-Up
Deficiencies: 0
May 15, 2025
Visit Reason
Report of a Construction Section Biennial Follow-Up Survey conducted on May 15, 2025.
Findings
All deficiencies identified in the previous survey have been corrected. No further action is required.
Inspection Report
Capacity: 74
Deficiencies: 17
Nov 20, 2024
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1996 Edition of the North Carolina Building Code(s), Institutional Occupancy, and the 1996 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
Multiple deficiencies were cited including lack of delayed egress signage, absence of current fire and building safety inspection reports, missing hand grips in bathrooms, unsafe and unclean physical environment, fire safety rehearsals not conducted on all shifts quarterly, failure to maintain fire safety equipment and emergency lighting in safe operating condition, unsecured oxygen bottles, obstructed exit paths, and non-functioning exhaust ventilation in specified areas.
Deficiencies (17)
| Description |
|---|
| Front entry door and SCU exit doors lack delayed egress signage. |
| Facility did not have current fire and building safety inspection reports available for review. |
| Hand grips were not installed at all commodes used by or accessible to residents. |
| Outside grounds not maintained in a clean and safe condition; loose or missing siding and soffit allowing elements and pests to enter. |
| Walls, ceilings, floors, and furnishings not kept clean and in good repair; multiple specific areas with damage, stains, odors, and debris. |
| Facility not free of obstructions and hazards including locked rooms inaccessible to staff, unsecured oxygen bottles, sliding bolt locks on exterior doors, blocked electrical panels, and narrowed exit paths. |
| Fire rehearsals not conducted on each shift quarterly as required; missing records for several shifts in 2024. |
| Failure to maintain emergency fire alarm system devices and equipment in safe operating condition; fire alarm control panel in trouble mode due to bad smoke detector. |
| Doors propped open with unapproved devices, partially blocking doors, and holes/gaps in fire resistant rated ceilings allowing potential spread of fire and smoke. |
| Electrical equipment not maintained in safe operating condition; loose bathroom light switch. |
| Plumbing piping not installed or maintained with required air gap; icemaker drain improperly positioned. |
| Use of non-fire resistant materials allowing fire and smoke to spread beyond area of origin. |
| Water to sink in 300 Hall Spa shut off, preventing hand washing. |
| Electrical emergency/safety lighting and exit signs did not illuminate on test in multiple SCU locations. |
| Fire safety doors did not close or latch properly, including loose hinges and doors not closing when released by fire alarm. |
| Ovens, ranges, and cook tops in activity rooms were not turned off when not under staff supervision; no cut-off switch found. |
| Facility did not maintain exhaust ventilation in specified spaces including kitchen housekeeping, central support areas, and Room 412 Bath. |
Report Facts
Total licensed beds: 74
Special Care Unit beds: 24
Number of unsecured oxygen bottles: 4
Exit path clearance: 24
Ceiling damage area: 12
Diameter of microbial growth area: 2
Number of residents observed in activity room: 3
Inspection Report
Annual Inspection
Deficiencies: 6
Sep 19, 2024
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on September 18 and 19, 2024 to assess compliance with adult care home regulations.
Findings
The facility was found deficient in multiple areas including medication staff qualifications, tuberculosis testing compliance, care plan completion and physician signatures, nutrition and food service standards, and medication administration errors involving incorrect dosages, timing, and documentation.
Deficiencies (6)
| Description |
|---|
| Failed to ensure 3 of 6 medication aides had completed medication clinical skills checklist evaluation prior to medication administration. |
| Failed to ensure 4 of 5 sampled residents were tested for tuberculosis upon admission in compliance with control measures. |
| Failed to ensure care plan assessments were completed and signed by the physician within 15 days of completion for 2 of 5 sampled residents. |
| Failed to provide non-disposable place settings including forks, knives, spoons, and cups at breakfast meal service for 1 of 5 sampled residents. |
| Failed to ensure nutritional supplements were served as ordered to 1 of 2 sampled residents with orders for supplements. |
| Failed to ensure medications were administered as ordered for 3 of 4 residents observed during medication pass and 2 of 5 residents sampled for record review, including errors with inhalers, nasal sprays, supplements, and controlled substances. |
Report Facts
Medication error rate: 14
Medication administration opportunities: 27
Medication errors: 4
Residents sampled: 5
Residents with TB testing deficiencies: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Medication Aide | Failed to have completed medication clinical skills checklist; made medication error administering inhaler |
| Staff A | Medication Aide | Incomplete medication administration skills validation form; made medication errors during medication pass |
| Staff D | Medication Aide | No documentation of medication administration skills validation form |
| Business Office Manager | Responsible for verifying medication aide test completion and personnel files | |
| Health and Wellness Director | Registered Nurse | Responsible for scheduling medication aides, performing clinical skills competency evaluations, and medication administration oversight |
| Administrator | Relied on BOM and HWD for personnel and medication administration oversight; unaware of missing documentation and medication errors | |
| Medication Aide | MA | Involved in medication administration errors and failure to follow medication administration procedures |
Inspection Report
Annual Inspection
Deficiencies: 5
Jun 15, 2022
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on June 14-15, 2022 to assess compliance with health care and medication administration regulations.
Findings
The facility failed to ensure proper referral and follow-up for a resident's orthopedic appointment after a fall, failed to notify the primary care provider of blood pressure and weight loss outside ordered parameters, and failed to ensure medications were available and administered as ordered, with inaccurate medication documentation on the electronic medication administration record (eMAR).
Deficiencies (5)
| Description |
|---|
| Failed to ensure referral and follow-up for a resident's orthopedic appointment after a fall. |
| Failed to notify the primary care provider of blood pressure values outside ordered parameters. |
| Failed to notify the primary care provider of weight loss outside ordered parameters. |
| Medications were not available on the medication cart for administration as ordered. |
| Inaccurate medication documentation on the electronic medication administration record (eMAR) for medications not available but documented as administered. |
Report Facts
Weight loss: 7
Blood pressure readings outside parameters: 2
Medication administration dates: 2
Medication refill gap: 58
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Health and Wellness Director | Interviewed multiple times regarding oversight of resident care, medication administration, and follow-up appointments. | |
| Resident #3's orthopedic provider's scheduler | Interviewed about missed orthopedic follow-up appointment. | |
| Resident #3's family member | Interviewed regarding involvement in resident's care and missed appointments. | |
| Medication Aide | Interviewed about medication administration and appointment tracking responsibilities. | |
| Facility's contracted primary care provider | Interviewed about expectations for resident care and notification of abnormal findings. | |
| Pharmacist | Interviewed regarding medication refill and availability issues. |
Inspection Report
Follow-Up
Deficiencies: 1
Jan 20, 2020
Visit Reason
The Adult Care Licensure Section conducted a follow-up survey to verify correction of previous deficiencies related to tuberculosis testing of staff.
Findings
The facility failed to assure that 1 of 2 sampled staff (Staff A) completed a two-step tuberculosis skin test as required. Staff A had documentation of TB skin tests in 2017 and 2019, but the first test could not be counted for employment purposes, so a second valid test was missing.
Deficiencies (1)
| Description |
|---|
| Facility failed to assure 1 of 2 sampled staff completed a two-step tuberculosis skin test with control measures adopted by the Commission for Health Services. |
Report Facts
Number of sampled staff reviewed: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Named in tuberculosis testing deficiency |
Inspection Report
Follow-Up
Deficiencies: 3
Jun 5, 2019
Visit Reason
The report documents a Biennial Follow Up Construction Survey conducted to assess the correction of previously cited deficiencies related to building equipment and fire safety in the facility.
Findings
The facility failed to maintain electrical emergency/safety lighting and fire safety equipment in safe operating condition, including non-illuminating emergency lights, fire doors that do not latch properly, and storage obstructing sprinkler heads.
Deficiencies (3)
| Description |
|---|
| Electrical emergency/safety lighting equipment not maintained in safe operating condition; emergency light outside Room 408 did not illuminate on test. |
| Fire safety equipment not maintained; doors in smoke compartment do not completely close and latch, limiting smoke/fire containment. |
| Failure to maintain 18 inches of clearance below sprinkler heads; items stored to ceiling around sprinkler heads in storage room by Room 109. |
Report Facts
Clearance below sprinkler heads: 18
Inspection Report
Follow-Up
Deficiencies: 8
Apr 12, 2019
Visit Reason
This is a biennial follow-up construction survey conducted to verify correction of previously identified deficiencies related to physical plant and fire safety compliance.
Findings
The facility had multiple deficiencies including non-operational soiled utility room equipment, failure to maintain electrical emergency lighting, fire safety equipment issues such as fire door latch failures, gaps allowing smoke passage, holes around sprinkler heads, improper storage obstructing sprinkler heads, lack of required fire safety inspections, and absence of exhaust ventilation in required areas.
Deficiencies (8)
| Description |
|---|
| Soil Utility Room hopper was not maintained in operating condition; water turned off and waste trap dry allowing odors and bacteria. |
| Electrical emergency/safety lighting equipment not maintained; multiple emergency lights failed to illuminate on test. |
| Fire resistant rated doors did not completely close and latch, including cross corridor doors in SCU by Laundry. |
| Resident room doors had gaps allowing passage of smoke; corridor door warped or worn leaving gaps. |
| Holes or gaps at penetrations through fire resistant rated ceilings around sprinkler heads, including missing escutcheon plates and holes in walls. |
| Failure to maintain 18 inches clearance below sprinkler heads due to items stored to ceiling in multiple closets. |
| Fire safety equipment inspections not up to date; kitchen hood suppression system inspection tag dated January 2018 with no documentation of monthly inspections. |
| Exhaust ventilation not provided in required areas; 400 Hall Soiled Utility room lacked mechanical exhaust and had unpleasant odor. |
Report Facts
Inspection date: Apr 12, 2019
Inspection tag date: 201801
Hole size: 8
Hole size: 10
Inspection Report
Capacity: 74
Deficiencies: 18
Jan 30, 2019
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1996 Edition of the North Carolina Building Code(s), Institutional Occupancy, and the 1996 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
Multiple deficiencies were identified related to physical plant and safety including missing signage on exit doors, obstructions in corridors, unclean and damaged walls, floors, and ceilings, unsecured oxygen bottles, malfunctioning fire safety equipment, inadequate emergency lighting, fire door latch failures, holes in fire-rated ceilings, improper storage below sprinkler heads, overdue kitchen hood suppression inspection, plumbing issues, gaps in resident room doors, and lack of required exhaust ventilation in certain areas.
Deficiencies (18)
| Description |
|---|
| Missing 'Push until alarm sounds. Door can be opened in 15 seconds.' signs on exit doors by Rooms 403 and 412 in the Special Care Unit. |
| Door closer removed from closet in Laundry Room. |
| Corridors not free of equipment and obstructions; housekeeping equipment and rolling cart partially blocking exit path by Room 301. |
| Walls and doors not kept clean or in good repair; laundry room door heavily stained, Med Room door stained, holes in walls, door trim not secure, moisture damage with mildew, large hole exposing insulation and pipes. |
| Floors not kept in good repair; laundry room threshold off and stored below cabinet. |
| Ceilings not kept in good repair; decorative beam pulling away, water stains over cabinets. |
| Oxygen bottles improperly stored unsecured on floor by closet in Room 308. |
| Broken toilet paper dispenser with exposed sharp metal edges in Room 403 Bathroom; removed shadow box with exposed brackets outside Room 412. |
| Fire safety equipment not maintained in operating condition; compressor system leaks with no approval for replacement. |
| Special locking doors require excessive pressure to release; door at 100 Hall Exit requires more than 15 lbs pressure. |
| Emergency lights outside Rooms 210, 408, 412, Staff Lounge, and Laundry Room did not illuminate on test; vestibule overhead light burned out. |
| Fire resistant rated doors in smoke compartments do not completely close and latch; cross corridor doors in SCU by Laundry, 400 Hall Parlor door, Kitchen Pantry door, SCU Activity Room doors malfunctioning. |
| Holes or gaps at sprinkler heads and rated ceilings in multiple locations including Rooms 102, 209, 403, 406, 200 Hall Porch, and Room 403 Closet. |
| Items stored to ceiling or less than 18 inches below sprinkler heads in closets and linen storage areas. |
| Kitchen hood suppression system inspection tag outdated (January 2018); system should be inspected every six months. |
| Plumbing equipment not maintained; sink in SCU Spa not secure, caulking cracked and separating. |
| Resident room doors have gaps between door and frame stops; 300 Hall Laundry corridor door warped leaving gap. |
| Exhaust ventilation not provided in required areas; 400 Hall Soiled Utility room lacks exhaust ventilation and has unpleasant odor due to sealed vent opening. |
Report Facts
Total licensed beds: 74
Oxygen bottles unsecured: 4
Kitchen hood suppression inspection date: 2018
Inspection Report
Follow-Up
Deficiencies: 1
Aug 30, 2017
Visit Reason
Biennial Follow Up Construction Survey conducted to verify correction of previously identified deficiencies.
Findings
The facility's fire safety equipment, specifically the fire sprinkler system, was found not to be maintained in operating condition. The valve for the pipe to the fire sprinkler system accelerator was in the off position and the pressure gauge indicated no pressure on the line.
Deficiencies (1)
| Description |
|---|
| Fire safety equipment (fire sprinkler system) not maintained in operating condition; valve for pipe to fire sprinkler system accelerator was off and pressure gauge indicated no pressure. |
Inspection Report
Follow-Up
Deficiencies: 2
May 25, 2017
Visit Reason
The visit was a biennial follow-up construction survey to verify correction of previously identified deficiencies related to building safety and physical plant requirements.
Findings
The facility had deficiencies including lack of current fire sprinkler inspection reports due to incomplete repairs, and absence of required exhaust ventilation in certain areas such as the Memory Care laundry room. Plans for corrective actions were in place but not yet completed at the time of inspection.
Deficiencies (2)
| Description |
|---|
| Facility failed to have current fire sprinkler inspection report showing systems were functional and free from defects. |
| Absence of exhaust ventilation in required spaces, specifically the Memory Care laundry room's mechanical exhaust located in a closet not providing proper ventilation. |
Inspection Report
Capacity: 74
Deficiencies: 9
Feb 16, 2017
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1996 Edition of the North Carolina Building Code(s), Institutional Occupancy, and the 1996 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
The survey identified multiple deficiencies including lack of current fire sprinkler inspection reports, dirty and dusty HVAC grilles, storage obstructing emergency exit paths and electrical panels, disabled dry fire sprinkler system, gaps and holes in fire resistant ceilings, malfunctioning smoke resistant doors, non-illuminated emergency exit signs and emergency lighting, presence of prohibited portable electric heaters, and absence of required exhaust ventilation in the laundry room.
Deficiencies (9)
| Description |
|---|
| Facility failed to have current (within the calendar year) required fire sprinkler inspection reports maintained on site. |
| Ceilings were not kept clean as evidenced by dirty and dusty HVAC grilles and registers. |
| Facility not maintained free from hazards; items stored in exit path and obstructing access to electrical panels. |
| Fire sprinkler system serving attic and exterior portions was completely disabled with zero water and air pressure; control valve closed. |
| Penetrations, gaps, and holes in fire resistant rated ceilings found in laundry, kitchen mechanical room, and salon. |
| Doors required to be smoke resistant did not latch and remain closed as required. |
| Electrical emergency/safety related equipment not maintained in safe operating condition; exit sign not illuminated and emergency light failed battery test. |
| Presence of prohibited portable electric heaters in reception area and resident room. |
| Absence of exhaust ventilation in laundry room required to exhaust air to exterior. |
Report Facts
Total licensed beds: 74
Dust clogged HVAC grilles: 8
Fire sprinkler inspection dates: Oct 29, 2016
Fire sprinkler inspection dates: Feb 7, 2017
Hole size in fire resistant ceiling: 24
Required clearance for electrical equipment: 36
Inspection Report
Annual Inspection
Deficiencies: 9
Jan 13, 2017
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey of Brookdale Smithfield from 1/11/17 to 1/13/17 to assess compliance with state regulations for adult care homes, including personal care training, supervision, licensed health professional support, nutrition and food service, resident rights, special care unit admission, staff orientation and medication aide training.
Findings
The facility failed to ensure staff completed required personal care training, failed to provide adequate supervision for a resident with multiple falls, did not complete timely licensed health professional support reviews, had cleanliness issues in the kitchen and food storage areas, lacked sufficient staff to assist residents with feeding, failed to maintain resident dignity related to clothing and treatment during meals, did not document pre-admission screenings for special care unit residents, failed to provide required special care unit staff training, and did not verify medication aide training and competency for at least one medication aide.
Severity Breakdown
Type B Violation: 1
Deficiencies (9)
| Description | Severity |
|---|---|
| Failed to ensure 1 of 6 staff sampled completed an 80-hour personal care training and competency evaluation program. | — |
| Failed to provide increased supervision for 1 of 4 sampled residents with multiple falls resulting in injuries. | Type B Violation |
| Failed to assure Licensed Health Professional Support reviews were completed within 30 days of onset and quarterly for 1 of 2 sampled residents with multiple care needs. | — |
| Failed to assure kitchen, dining, and food storage areas were clean and protected from contamination. | — |
| Failed to assure sufficient staff was available to feed 3 of 3 residents requiring feeding assistance. | — |
| Failed to assure a resident's rights of respect and dignity were maintained related to inappropriate clothing in common areas and treatment during meals. | — |
| Failed to assure documentation of pre-admission screening to evaluate appropriate admissions for 3 of 3 sampled residents in the special care unit. | — |
| Failed to assure special care unit staff received required orientation and training within the first week and six months of employment. | — |
| Failed to ensure medication aide had completed required training, competency validation, or verification of prior work experience before administering medications. | — |
Report Facts
Falls: 15
Staff sampled: 6
Residents sampled: 4
Residents sampled: 2
Staff sampled: 4
Medication aides sampled: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Resident Care Associate | Mentioned in relation to lack of special care unit training. |
| Staff B | Medication Aide | Mentioned in relation to lack of personal care training and special care unit training. |
| Staff C | Medication Aide | Mentioned in relation to lack of medication aide training and competency validation. |
| Staff D | Resident Care Associate | Mentioned in relation to lack of special care unit training. |
| Health and Wellness Director | Registered Nurse | Responsible for training and monitoring, mentioned in multiple interviews. |
| Interim Executive Director | Provided multiple interviews regarding facility policies and deficiencies. | |
| Supervisor | Mentioned in relation to feeding assistance and resident supervision. | |
| Program Coordinator | Mentioned in relation to feeding assistance and resident supervision. |
Inspection Report
Annual Inspection
Deficiencies: 8
Jun 25, 2015
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on June 23 - 25, 2015 to assess compliance with state regulations for the adult care home.
Findings
The facility was found deficient in multiple areas including failure to ensure tuberculosis testing compliance, failure to notify physicians of abnormal vital signs, failure to implement oxygen treatments per orders, failure to complete licensed health professional support evaluations timely, failure to clarify and administer medication orders correctly, failure to complete resident care plans within required timeframes, and failure to ensure medication aides completed required competency testing.
Deficiencies (8)
| Description |
|---|
| Failed to assure 1 of 5 sampled residents was tested for tuberculosis disease in compliance with control measures. |
| Failed to assure physician notification of systolic blood pressure readings less than 100 for 1 of 3 sampled residents. |
| Failed to implement treatments for oxygen administration in accordance with orders for 1 of 5 sampled residents. |
| Failed to assure participation by a licensed health professional in the on-site review and evaluation of residents' health status for 2 of 3 sampled residents. |
| Failed to clarify provider orders for Aricept for 1 of 5 sampled residents. |
| Failed to assure medications are administered in accordance with licensed prescribing practitioner orders for 1 of 5 sampled residents (Namenda). |
| Failed to provide a resident assessment and care plan within 30 days of admission for 1 of 2 special care unit residents. |
| Failed to assure a medication aide hired after October 2013 had passed the written medication administration examination within 60 days of completing clinical skills validation. |
Report Facts
Residents sampled: 5
Residents sampled: 3
Medication administration dates: 2015
Medication Aide hire date: 2014
Medication Aide clinical skills validation date: 2015
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Failed to pass medication administration examination within 60 days of clinical skills validation; administered medications without passing test |
| Health and Wellness Director | RN/HWD | Interviewed regarding multiple deficiencies including oxygen administration, licensed health professional support, medication order clarifications, and medication aide competency |
| Executive Director | Interviewed regarding facility procedures and acknowledged deficiencies related to medication orders and care plans |
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