The most recent inspection on June 7, 2024, found no deficiencies at Brookdale South Windsor. Earlier inspections also showed no violations, indicating a consistent compliance with state regulations in recent years. Prior reports from 2017 noted several deficiencies related to supervisory notification, care planning, complaint documentation, aide scope of practice, personnel files, and quality assurance processes. A complaint investigation at that time was substantiated concerning failure to document complaint resolution. The facility’s record shows improvement over time, with no deficiencies identified in the latest inspections.
Deficiencies (last 3 years)
Deficiencies (over 3 years)2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
64% better than Connecticut average
Connecticut average: 5.6 deficiencies/year
Deficiencies per year
86420
2017
2022
2024
Census
Latest occupancy rate50 residents
Based on a August 2022 inspection.
This facility has shown a decline in demand based on occupancy rates.
The inspection was conducted as a licensing inspection for renewal purposes at the Brookdale South Windsor assisted living facility.
Findings
No violations of the General Statutes of Connecticut or regulations of Connecticut State Agencies were identified at the time of this inspection. Approval for issuance of license was granted.
The inspection was conducted as a renewal licensing inspection for Brokdale South Windsor.
Findings
No violations of the General Statutes of Connecticut or regulations of Connecticut State Agencies were identified at the time of this inspection. Verification of Alzheimer's special care units and infection prevention requirements were completed.
The inspection was a licensing inspection conducted as a renewal of the facility's license.
Findings
No violations of the General Statutes of Connecticut or regulations of Connecticut State Agencies were identified at the time of this inspection. Verification of Alzheimer's special care units and full-time infection prevention and control specialist requirements were confirmed.
The inspection was conducted as a renewal/licensing inspection with unannounced visits made on July 14, 15, 18, and 19, 2016 by the Department of Public Health to Brookdale South Windsor for the purpose of conducting a relicensing inspection.
Findings
The Assisted Living Services Agency (ALSA) was found to have multiple violations including failure to notify the Department of Public Health of the absence of the supervisor for more than one month, failure to assess and update plans of care, failure to document complaint investigations, provision of care outside the aide scope of practice, and deficiencies in personnel files and quality assurance programs. Corrective actions and re-education plans were outlined with completion dates.
Complaint Details
The complaint investigation was related to failure to document the investigation and/or resolution of a complaint for one client (#4).
Deficiencies (6)
Description
Failure to notify the Department of Public Health of the absence of the supervisor of assisted living services agency (SALSA) for longer than one month.
Failure to assess and/or update the plan of care and/or coordinate services with client and/or family for multiple clients.
Failure to document the investigation and/or resolution of a complaint for one client.
Provision of care outside the aide scope of practice by an agency aide.
Personnel files failed to meet requirements including missing job descriptions, annual evaluations, physical examinations, TB testing, and competency evaluations.
Failure to ensure completion of timely Quality Assurance (QA) meetings and annual QA reports for 2014 and 2015.
Report Facts
Number of onsite inspection dates: 4Licensed bed capacity: 80Census: 77Number of home visits: 2Number of records reviewed: 5
Employees Mentioned
Name
Title
Context
Loan Nguyen
Supervising Nurse Consultant
Report submitted by and approval for issuance of license granted by
Christine Waldie
Supervisor of Assisted Living Services Agency
Named as personnel contacted and recipient of the inspection letter
Cathy Pisarz
Executive Director
Named as personnel contacted and Service Coordinator
Adrienne Perry
RN, Acting SALSA
Named as personnel contacted and SALSA
Linda L'Heureux
RN, SALSA Designee
Named as personnel contacted and SALSA Designee
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