Inspection Reports for Brookdale Sunwest

The visit was an unannounced complaint investigation conducted in response to a complaint received on 2024-10-15 alleging that the facility does not have adequate staff to meet residents' needs.

Based on interviews, record review, and observations, the allegation that the facility does not have adequate staff to meet residents' needs was deemed unsubstantiated. Evidence showed sufficient staff were scheduled and available to provide adequate care and supervision.

The complaint alleged inadequate staffing causing residents to wait more than 30 minutes for staff assistance. The allegation was investigated through interviews with the administrator, executive director, staff, and residents, as well as review of staffing records and schedules. The allegation was found unsubstantiated due to insufficient evidence to support it.

An unannounced annual required visit was conducted to evaluate the facility's compliance with licensing requirements.

The facility was found to be clean, well-maintained, and compliant with all regulatory requirements. No deficiencies were cited during the inspection.

The inspection was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with regulatory standards.

The facility was found to be in good repair, operating within approved capacity, and maintaining safe and sanitary conditions. No deficiencies were cited during the visit.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-01-06 alleging that a resident was physically abused while in care.

The investigation found that Resident One was yelling to leave the facility and was being hit by Resident Two. Caregivers intervened and redirected both residents. No injuries were reported and no hospital treatment was needed. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged physical abuse of a resident. The allegation was investigated and found to be unsubstantiated as caregivers diffused the situation and no injury occurred.

Licensing Program Analysts conducted an unannounced annual inspection focused on infection control at the facility.

The facility was found to have adequate infection control measures in place, including Covid-19 postings, hand hygiene supplies, daily resident monitoring, and cleaning protocols. No deficiencies were cited during the inspection.

The inspection was an unannounced complaint investigation visit triggered by an allegation that a staff member mishandled a resident resulting in injury.

The investigation substantiated the allegation that Staff #2 grabbed Resident #1's arm while attempting to retrieve Resident #2's purse, causing bruising to Resident #1's arm. Staff #2 was terminated for violating facility guidelines. The incident posed an immediate health and safety risk to residents.

The complaint was substantiated based on evidence gathered during the investigation. The allegation that a staff member mishandled a resident resulting in injury was found valid.