Inspection Reports for Brookdale Wilton

The inspection was conducted as a licensing inspection for renewal purposes, including verification of Alzheimer's special care units and infection prevention requirements.

The report indicates approval for issuance of the facility's license following the renewal inspection. No complaints or citations were noted in the document.

An unannounced visit was made to Brookdale Wilton on May 24, 2024, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a complaint investigation survey.

The investigation identified failures in supervision of Assisted Living Aides by nursing staff, issues related to client safety and monitoring, and the absence of a part-time Infection Preventionist as required by regulations. Specific client incidents and documentation reviews highlighted these deficiencies.

Complaint #38819 triggered the investigation. The complaint involved client safety concerns including witnessing inappropriate client interactions and lack of supervision. The complaint was substantiated as violations were found.

The inspection was conducted as a complaint investigation related to Complaint Investigation #36949.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, as noted in the attached violation letter dated 1/12/24.

Complaint Investigation #36949 was the reason for the visit; violations were found and documented in a violation letter dated 1/12/24.

An unannounced visit was made to Brookdale Wilton on January 5, 2024, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation related to complaint #36949.

The report identified violations related to failure of nursing staff to perform nursing assessments and update client service plans following changes in condition, and failure to take prompt action with a change in a client's condition. Two specific violations were noted involving client service program deficiencies and assisted living services agency staffing requirements.

Complaint #36949 triggered the investigation. The visit was complaint-related and focused on substantiating violations regarding client care and staffing.

The inspection visit was conducted as a licensing inspection and renewal of the facility license, including verification of Alzheimer's special care units and infection prevention requirements.

No violations of the General Statutes of Connecticut or regulations of Connecticut State Agencies were identified at the time of this inspection. Verification of Alzheimer's special care units and full-time infection prevention and control specialist requirements were confirmed.

The inspection was conducted as a licensing renewal inspection for an assisted living facility.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

The inspection was conducted as a complaint investigation related to Complaint Investigation #20888, with violations identified during the inspection.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of the inspection, as noted in an attached violation letter dated 2018-01-25.

Complaint Investigation #20888 was conducted and violations were substantiated as indicated by the attached violation letter dated 2018-01-25.

An unannounced visit was made to Brookdale Wilton on July 17, 2017 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation, with additional information obtained through July 21, 2018.

The agency failed to conduct a comprehensive investigation of a complaint and failed to ensure patient consent to disclosure of private information. Specific findings included incomplete complaint documentation, failure to identify investigation dates, lack of written consent for sharing personal health information, and failure to verify legal documentation for healthcare agents.

The complaint involved one client (Client #1) with multiple health diagnoses. The complaint included allegations of an ALSA aide being rough and not listening to resident needs, and failure to investigate the complaint properly. The agency's grievance policy was not properly followed, and documentation was incomplete or missing regarding consent and legal authority.