Inspection Reports for Cadence Garner by Cogir

200 Minglewood Drive, Garner, NC 27529, United States, NC, 27529

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Inspection Report Annual Inspection Deficiencies: 1 Feb 1, 2024
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey and complaint investigation on 01/31/24 - 02/01/24.
Findings
The facility failed to ensure that medications were stored in a safe and secure manner in residents' rooms for 2 of 2 sampled residents who self-administered medications. Medications were found unsecured and residents were not provided locked storage containers as required by policy.
Complaint Details
The visit included a complaint investigation as part of the annual and follow-up survey conducted from 01/31/24 to 02/01/24.
Deficiencies (1)
Description
Medications were not stored in a safe and secure manner in residents' rooms for 2 of 2 sampled residents who self-administered medications.
Inspection Report Capacity: 84 Deficiencies: 3 Nov 21, 2023
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 2012 Edition of the North Carolina Building Code, Institutional Occupancy, as part of a Construction Section Biennial Survey.
Findings
Deficiencies were cited related to physical plant requirements including corridor doors not providing an effective smoke barrier, emergency exit doors not operable by a single hand motion, and emergency exit lights not maintained in a safe manner.
Deficiencies (3)
Description
The IT closet has a ventilation louver installed, compromising corridor door smoke barrier requirements.
The activity room leading out the courtyard has a dead bolt installed, making the emergency exit door not operable by a single hand motion.
The emergency exit light in the D-Hall patio is dangling by its wires, not maintained in a safe manner.
Report Facts
Licensed beds: 84
Inspection Report Follow-Up Deficiencies: 1 Jun 1, 2023
Visit Reason
The Adult Care Licensure Section and Wake County Department of Social Services conducted a follow-up survey and complaint investigation on May 31, 2023 and June 1, 2023.
Findings
The facility failed to ensure that medications stored in Resident #3's room were kept in a safe and secure manner, as four medications were found in an unlocked side table and two medications in an unlocked bathroom medicine cabinet. Interviews revealed the resident was not provided a key to lock her medications and was unaware that medications needed to be locked.
Complaint Details
The visit was a follow-up survey and complaint investigation conducted on May 31 and June 1, 2023.
Deficiencies (1)
Description
Medications stored in Resident #3's room were not kept in a safe and secure manner, with medications found unlocked in a side table and bathroom cabinet.
Report Facts
Medications found unsecured: 6 Date of medication self-management assessment: May 1, 2023
Employees Mentioned
NameTitleContext
Resident Service DirectorResident Service Director (RSD)Responsible for ensuring medications are kept secure; interviewed regarding medication storage issues.
Executive DirectorExecutive DirectorInterviewed about responsibility for medication security and resident meetings.
Inspection Report Annual Inspection Deficiencies: 3 Mar 8, 2023
Visit Reason
The Adult Care Licensure Section conducted an annual survey on March 8-9, 2023 to assess compliance with medication administration, self-administration, and medication storage regulations.
Findings
The facility failed to administer medications as ordered for multiple residents, including incorrect dosages and failure to administer scheduled medications. Additionally, a resident self-administered medications from a third-party provider without facility knowledge, and medications were not stored securely in a resident's room.
Severity Breakdown
Type B VIOLATION: 1 TYPE A2 VIOLATION: 1
Deficiencies (3)
DescriptionSeverity
Failed to administer medications as ordered for residents #6, #7, and #2, including incorrect dosages and missed medications.Type B VIOLATION
Failed to ensure resident #4 with a self-administration order was compliant, as she took medications from a third party without facility knowledge and did not take prescribed medications.TYPE A2 VIOLATION
Failed to ensure medications stored in resident #4's room were safe and secured; a controlled substance was left in an unlocked nightstand drawer.
Report Facts
Medication error rate: 12 Medication errors: 4 Medication opportunities: 31 Medication bottles: 13
Employees Mentioned
NameTitleContext
Special Care DirectorSpecial Care Director (SCD)Interviewed regarding medication administration errors and pharmacy order processing.
Resident Services DirectorResident Services Director (RSD)Responsible for medication cart audits and ensuring medication orders were sent to pharmacy.
Executive DirectorExecutive Director (ED)Interviewed regarding medication administration failures and facility oversight.
Primary Care ProviderPrimary Care Provider (PCP)Interviewed regarding medication orders and concerns about resident medication compliance.
Medication AideMedication Aide (MA)Administered medication to Resident #2 and described medication administration process.
Mental Health ProviderMental Health Provider (MHP)Interviewed regarding Resident #2's psychiatric medication management.
Inspection Report Complaint Investigation Capacity: 84 Deficiencies: 10 Jan 4, 2021
Visit Reason
Complaint investigation and COVID-19 focused Infection Control survey conducted with onsite visits and desk reviews between 12/30/20 and 01/20/21.
Findings
The facility failed to ensure hazards were secured including unsecured laundry room with chemicals, topical pain medication and toiletry items left accessible to residents including those with dementia and wandering behaviors. Staffing shortages were noted on the Memory Care Unit (MCU) and Assisted Living (AL) areas, resulting in inadequate supervision and care. Residents were exposed to unsafe conditions including being placed in rooms with non-related opposite sex roommates. Infection control practices were not consistently followed, including staff working while symptomatic and incomplete COVID-19 screening. Resident rights violations and lack of dignity and privacy were observed.
Complaint Details
Complaint investigation triggered by allegations of hazards, inadequate supervision, infection control deficiencies, and resident rights violations.
Severity Breakdown
Type A2 Violation: 3 Type B Violation: 3
Deficiencies (10)
DescriptionSeverity
Storage of soiled furniture in hallway, unsecured toiletry items and topical pain medication in unlocked and unoccupied resident room and bathroom, and unlocked laundry room accessible to residents including those with dementia and wandering behaviors.Type B Violation
Staff failed to ensure no substantiated findings on North Carolina Health Care Personnel Registry for one staff member.
Facility failed to meet required staffing hours for Assisted Living area on multiple shifts.
Staff failed to provide supervision for one resident on the Memory Care Unit resulting in a fall and resident found on floor in feces.Type A2 Violation
Resident #6 was placed in a room with a male resident who was not related or married to her, violating dignity, privacy, and respect.Type B Violation
Facility failed to ensure timely notification to resident's Power of Attorney after multiple unanswered calls and delayed contact after midnight.
Facility failed to ensure required staffing hours for Memory Care Unit on multiple shifts.
Facility failed to implement infection prevention and control program consistent with CDC, NC DHHS, and local health department guidance during COVID-19 pandemic including staff screening, PPE use, resident screening, and social distancing.Type A2 Violation
Facility failed to ensure residents received care and services adequate, appropriate, and in compliance with laws related to housekeeping, furnishings, and resident rights.
Facility Administrator failed to ensure overall management and operations were implemented and maintained in substantial compliance with rules related to supervision, infection control, resident rights, and housekeeping.Type A2 Violation
Report Facts
Facility licensed capacity: 84 Staffing shortages: 4.53 Staffing shortages: 4.73 Staffing shortages: 2.25 Staffing shortages: 5.25 Staffing shortages: 5.75 Staffing shortages: 1.3 Staffing shortages: 3.67 Staffing shortages: 3.47 Staffing shortages: 1.54 Staffing shortages: 1.97 Staffing shortages: 6.58 Staffing shortages: 0.933 Resident fall risk score: 45 Resident census: 28 Resident census: 27 Resident census: 24 Resident census: 22 Resident census: 21 Resident census: 20 COVID-19 positive residents: 12 COVID-19 positive residents: 6 Staff screening non-compliance: 14 Staff screening non-compliance: 12 Staff screening non-compliance: 6
Employees Mentioned
NameTitleContext
Resident Care DirectorResident Care DirectorNamed in findings related to supervision, hazard control, and infection control.
Memory Care DirectorMemory Care DirectorNamed in findings related to supervision, hazard control, and infection control.
AdministratorAdministratorNamed as responsible for overall facility management and regulatory compliance.
Staff BMedication AideFailed to have substantiated findings check on Health Care Personnel Registry upon hire.
Business Office ManagerBusiness Office ManagerResponsible for Health Care Personnel Registry checks.
Inspection Report Original Licensing Census: 13 Deficiencies: 3 Oct 12, 2018
Visit Reason
The Adult Care Licensure Section conducted an initial survey of Carillon Assisted Living of Garner from 10/10/18 to 10/12/18 to assess compliance with medication administration and controlled substances regulations.
Findings
The facility failed to administer medications as ordered for 3 of 4 residents sampled, including errors with blood pressure medication, dementia patch, antihistamine, and multivitamin. Medications were also administered late for one resident. Additionally, the facility failed to maintain accurate and readily retrievable records of controlled substances, with missing Lorazepam tablets and discrepancies between medication administration records and controlled substance logs.
Deficiencies (3)
Description
Failed to administer medications as ordered for 3 of 4 residents, including blood pressure medication, dementia patch, antihistamine, and multivitamin.
Failed to administer medications within one hour before or after scheduled time for 1 of 4 residents; medications were administered over 3 hours late.
Failed to maintain readily retrievable records and account for controlled substances for 2 of 4 residents, including missing Lorazepam tablets and discrepancies in documentation.
Report Facts
Residents on assisted living side: 13 Medication administration errors: 3 Lorazepam tablets missing: 3 Tramadol administrations documented: 40 Tramadol administrations documented: 28 Tramadol administrations documented: 5 Tramadol tablets on hand: 17
Employees Mentioned
NameTitleContext
Resident Care CoordinatorInterviewed regarding medication administration and controlled substances
Administrator-in-TrainingInterviewed regarding staffing and medication administration
Regional NurseInterviewed regarding medication administration and controlled substances
Medication Aide / Garden Place CoordinatorObserved and interviewed regarding medication administration errors
Medication Aide/SupervisorInterviewed regarding medication administration and controlled substances

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