Inspection Reports for Callaway Good Life Center, Inc
600 WEST KIMBALL STREET, NE, 68825
Back to Facility ProfileDeficiencies (last 11 years)
Deficiencies (over 11 years)
9.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
121% worse than Nebraska average
Nebraska average: 4.2 deficiencies/yearDeficiencies per year
20
15
10
5
0
Census
Latest occupancy rate
30 residents
Based on a January 2019 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Renewal
Capacity: 38
Deficiencies: 0
Jan 29, 2025
Visit Reason
The document is a Nursing Home Licensure Renewal Application and related certification and occupancy permit for Callaway Good Life Center, Inc., indicating the renewal of the facility's license.
Findings
The documents certify that Callaway Good Life Center, Inc. meets statutory requirements for licensure renewal as a Skilled Nursing Facility with a licensed capacity of 38 beds. The renewal application is signed and dated by authorized representatives.
Report Facts
Number of beds to be relicensed: 38
License expiration date: Mar 31, 2026
Date of certification signatures: Jan 29, 2025
Occupancy permit date issued: Feb 27, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Todd Sutherland | Administrator | Named in renewal application |
| Savanna Hollibaugh | Director of Nursing | Named in renewal application |
| Mary Ross | President | Authorized representative signing renewal application and board member |
| Stacey Guthard | Secretary | Authorized representative signing renewal application and board member |
| Jim Smith | Vice President | Board member |
| Julie Johnson | Member | Board member |
| Bryson Kennedy | Member | Board member |
Inspection Report
Renewal
Capacity: 35
Deficiencies: 0
Mar 23, 2021
Visit Reason
The document is a Nursing Home Licensure Renewal Application for Callaway Good Life Center, Inc., submitted to renew the facility's license.
Findings
The document certifies that Callaway Good Life Center, Inc. meets statutory requirements for licensure renewal as a skilled nursing facility with a licensed capacity of 35 beds.
Report Facts
Licensed beds: 35
Renewal license fee: 1550
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named in the Nursing Home Licensure Renewal Application |
| Brooke Moore | Director of Nursing | Named in the Nursing Home Licensure Renewal Application |
Notice
Deficiencies: 0
Feb 8, 2019
Visit Reason
The document serves as a Notice of Disciplinary Action placing the facility on probation for 90 days starting February 8, 2019, due to violations related to failure to provide interventions to prevent falls with injuries.
Findings
The facility was found in violation of regulations concerning charge nurse requirements, provision of care and treatment, and staff requirements, specifically failing to provide interventions to prevent resident falls with injuries.
Report Facts
Probation period: 90
Report submission frequency: 7
Notice date: Jan 24, 2019
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | RN, BSN, Program Manager | Contact for submission of reports and responses related to the Notice |
| Bo Botelho | Interim CEO, Interim Director of Public Health | Signed the Notice of Disciplinary Action |
| Becky Wisell | Administrator, Licensure Unit | Mentioned in the Notice document |
| Linda Stenvers | Staff Assistant II | Certified service of the Notice |
Inspection Report
Complaint Investigation
Census: 30
Deficiencies: 4
Jan 2, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding staff competency, assessments of changes in condition, notification of practitioners, and fall interventions at Callaway Good Life Center, Inc.
Findings
The facility failed to ensure staff competency evaluations were completed, failed to provide appropriate assessments and notify practitioners of changes in condition for sampled residents, and failed to implement effective fall interventions to prevent injuries. Deficiencies were cited under multiple federal tags and state licensure codes.
Complaint Details
The complaint alleged failures in staff competency, assessments of changes in condition, notification of practitioners, and fall prevention interventions. The investigation substantiated these allegations with deficiencies cited.
Severity Breakdown
Level D: 2
Level F: 1
Level G: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Failed to ensure staff competency evaluations were completed as required for nursing staff. | Level F |
| Failed to provide appropriate assessments when changes in condition were identified for residents. | Level D |
| Failed to notify practitioners of changes in condition including elevated blood pressures, increased confusion, and declines in cognition for sampled residents. | Level D |
| Failed to ensure fall interventions were in place to prevent falls and injuries for residents. | Level G |
Report Facts
Facility census: 30
Number of sampled residents: 5
Number of closed resident records reviewed: 1
Inspection Report
Life Safety
Census: 27
Capacity: 35
Deficiencies: 3
Oct 25, 2018
Visit Reason
The facility was surveyed for compliance with the 2012 Edition of the Life Safety Code of the National Fire Protection Association, related to Medicare/Medicaid participation requirements.
Findings
The facility was found not in compliance with emergency lighting testing, fire alarm system maintenance, and sprinkler system maintenance requirements. Specific deficiencies included failure to conduct required annual emergency lighting testing, a painted heat detector, and a missing escutcheon ring on a fire sprinkler head.
Severity Breakdown
SS=F: 1
SS=D: 2
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to conduct required annual 90-minute testing of emergency lighting in the transfer switch room. | SS=F |
| Failure to provide a properly maintained fire alarm system; a heat detector in room 18 restroom was painted. | SS=D |
| Failure to maintain all required equipment for the fire sprinkler system; missing escutcheon ring on fire sprinkler in room 15 closet. | SS=D |
Report Facts
Certified beds: 35
Census: 27
Deficiency count: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance A | Confirmed lack of emergency lighting testing, painted heat detector, and acknowledged missing sprinkler escutcheon ring |
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 1, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at Callaway Good Life Center, Inc on November 1, 2017, regarding allegations that the facility failed to ensure food form meets residents' needs and failed to submit investigations within 5 working days.
Findings
The investigation found that the facility was in compliance with regulatory requirements regarding food form meeting residents' needs and timely submission of investigations. The facility staff were aware of diet orders and had completed an investigation and updated the resident's care plan as needed.
Complaint Details
The complaint alleged failure to ensure food form meets residents' needs and failure to submit investigations within 5 working days. Both allegations were investigated and found to be in compliance with related regulatory requirements.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Routine
Census: 31
Capacity: 35
Deficiencies: 17
Sep 14, 2017
Visit Reason
Routine state licensure and certification inspection of Callaway Good Life Center to assess compliance with health, safety, and regulatory standards.
Findings
The facility was found deficient in multiple areas including failure to complete APS/CPS registry checks for new hires, housekeeping and maintenance issues affecting resident rooms, failure to revise care plans after resident falls, inadequate dental and lab services, unsecured chemicals, food safety violations, infection control lapses, pest control issues, emergency lighting deficiencies, fire alarm system monitoring failures, corridor door malfunctions, and improper use of power strips.
Severity Breakdown
SS=E: 3
SS=D: 3
SS=F: 4
Deficiencies (17)
| Description | Severity |
|---|---|
| Failed to complete APS/CPS registry check on one new hire Nurse Aide G before allowing independent work. | — |
| Housekeeping and maintenance deficiencies including oxygen tubing stored unsanitarily, non-functioning bathroom vents, marred walls and door casings, stained floors, and yard weeds. | SS=E |
| Failed to revise comprehensive care plan with fall interventions for Resident 8 after fall on 8/29/2017. | — |
| Failed to provide dental services or document refusal for Residents 12 and 16 with impaired dentition and dental pain. | SS=D |
| Failed to perform lab tests (PT/INR) as ordered for Resident 24 and pharmacist failed to identify this irregularity. | — |
| Allowed potentially hazardous chemicals unsecured in utility room accessible to residents. | — |
| Food safety violations including unlabeled and undated opened packages in freezer, food stored on freezer floor, dirty light fixtures and vents, and improper hand hygiene during food preparation. | SS=F |
| Failed to obtain routine dental services for residents with impaired dentition and dental pain per their wishes. | — |
| Failed to label opened insulin with date and maintain security record of emergency drug box. | — |
| Failed to perform proper hand hygiene during resident care increasing risk of cross contamination. | SS=E |
| Failed to maintain sanitary environment with dead bugs and debris in overhead lights and floors in dry food storage and adjacent hallway. | — |
| Failed to maintain effective pest control program; live insects observed in multiple areas. | — |
| Failed to provide and maintain emergency lighting in one smoke zone (North) including burned out bulbs and insufficient illumination in dining and activity areas. | — |
| Failed to provide central station monitoring of fire alarm system and failed to correct fire alarm deficiencies. | — |
| Failed to separate Physical Therapy treatment area from exit corridor allowing smoke to spread. | — |
| Doors to kitchen and clean linen closet in north corridor did not close and latch properly allowing potential smoke and fire spread. | — |
| Use of power strip cords in lieu of permanent wiring in secretary's office increased fire risk. | — |
Report Facts
Facility census: 31
Total licensed capacity: 35
Number of Nurse Aides: 44
Deficiency count: 23
Number of residents affected by therapy corridor deficiency: 5
Number of residents affected by power strip deficiency: 11
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named as facility administrator in staffing and compliance documents |
| Paul Evans | Protex Central Technician | Connected fire alarm panel trouble relay and tested system |
| NA-A | Nurse Aide | Observed during resident care with hand hygiene deficiencies |
| NA-B | Nurse Aide | Observed during resident care with hand hygiene deficiencies |
| LPN-D | Licensed Practical Nurse | Interviewed regarding falls, dental visits, lab tests, and medication administration |
| DM | Dietary Manager | Interviewed regarding food safety and kitchen cleanliness |
| ESS | Environmental Services Supervisor | Interviewed regarding chemical storage and pest control |
| Safety Staff A | Interviewed regarding emergency lighting, fire alarm system, and therapy area | |
| MA-H | Medication Aide | Interviewed regarding insulin labeling |
Inspection Report
Complaint Investigation
Census: 27
Deficiencies: 3
Aug 1, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at Callaway Good Life Center, Inc on August 1, 2017, regarding failure to submit investigations within 5 working days and failure to evaluate causal factors for falls.
Findings
The facility was found in violation for failing to report a fall with significant injury within the required timeframe, failing to obtain medical evaluation and treatment for a resident after a fall, and failing to ensure nursing staff were licensed to work. The facility was compliant with evaluating causal factors for falls and implementing interventions.
Complaint Details
The complaint alleged the facility failed to submit investigations within 5 working days and failed to evaluate causal factors for falls. The investigation substantiated failure to submit timely investigations and failure to obtain medical evaluation after a fall, but found compliance with evaluating causal factors for falls.
Severity Breakdown
SS=D: 3
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to report a fall with significant injury to the state agency within the required time frame. | SS=D |
| Failure to obtain medical evaluation and treatment for a resident after a fall with injury. | SS=D |
| Failure to follow facility policy to ensure nursing staff were licensed to work; a nurse worked after license revocation. | SS=D |
Report Facts
Census: 27
Sampled residents: 3
Number of shifts worked after license revocation: 6
Days delay in reporting fall with injury: 4
Days delay in medical evaluation: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LPN-A | Licensed Practical Nurse | Worked 6 shifts after nursing license was revoked |
| Vicky Hendricks | Administrator | Facility administrator during complaint investigation |
| Eve Lewis | Program Manager | Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS, signed letter |
Inspection Report
Plan of Correction
Census: 27
Deficiencies: 1
Apr 25, 2017
Visit Reason
The inspection was conducted to assess compliance with regulations governing licensure of skilled nursing facilities, focusing on the accuracy and certification of resident assessments, specifically the Minimum Data Set (MDS).
Findings
The facility failed to accurately record the number of falls for one sampled resident on the MDS assessment, documenting two falls instead of three. The discrepancy was due to incomplete review of all available sources, leading to underreporting of falls.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to accurately record the number of falls for a resident on the MDS assessment. | SS=D |
Report Facts
Facility census: 27
Sample size: 12
Falls recorded: 2
Falls actually occurred: 3
Civil money penalty maximum: 5000
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN)-A, MDS Coordinator | Confirmed the inaccurate recording of falls on the MDS and explained the source of the error |
Inspection Report
Complaint Investigation
Census: 25
Capacity: 35
Deficiencies: 7
Sep 19, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Callaway Good Life Center, Inc from September 19, 2016 to September 22, 2016 by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The complaint investigation found the facility in compliance with regulatory requirements regarding fall interventions, abuse protection, staff background screening, and investigation submission. The annual survey identified multiple deficiencies including expired CPR certifications among staff, noise disturbances, incomplete resident assessments, care plan revisions not made following physician orders, unappealing food presentation, improper hand hygiene in food preparation, and smoke/fire door closure issues.
Complaint Details
The complaint allegations investigated included failure to change fall interventions after residents were identified at risk for falls, failure to submit investigations within 5 working days, failure to protect residents from abuse, failure to evaluate causal factors for falls, and failure to ensure staff do not have adverse backgrounds. All allegations were found to be in compliance with regulatory requirements.
Severity Breakdown
SS=E: 1
SS=D: 4
SS=F: 2
Deficiencies (7)
| Description | Severity |
|---|---|
| Facility failed to ensure staff were trained and certified to provide CPR for residents who requested it. | SS=E |
| Facility failed to maintain comfortable sound levels, disturbing 2 residents due to noise from water mug lids. | SS=D |
| Facility failed to conduct comprehensive assessments including dental status on the MDS for a resident. | SS=D |
| Facility failed to revise care plans following a resident's physician order to change diet. | SS=D |
| Facility failed to provide food prepared in an appealing manner; gravy was thin and ran over plates. | SS=D |
| Facility dietary staff failed to perform proper hand hygiene to prevent cross contamination during food preparation. | SS=F |
| Smoke/fire separation doors did not close properly, risking smoke migration and hindering egress. | SS=F |
Report Facts
Residents requesting CPR: 5
Facility census: 25
Total licensed capacity: 35
Deficiency count: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named as facility administrator and signer of staffing form. |
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed complaint investigation letter. |
| Ashley Wells | AHA Instructor | Conducted CPR skills check-off testing on October 5, 2016. |
| Cook-B | Dietary Cook | Observed during food preparation with improper hand hygiene and gravy preparation. |
| Maintenance A | Confirmed smoke/fire doors did not close properly. | |
| Maintenance B | Confirmed smoke/fire doors did not close properly. | |
| LPN-C | Licensed Practical Nurse | Had expired CPR certification. |
| LPN-D | Licensed Practical Nurse | Had expired CPR certification. |
| RN-B | Registered Nurse | Had expired CPR certification. |
| HIM | Health Information Manager | Had expired CPR certification for teaching CPR classes. |
| DON | Director of Nursing | Interviewed regarding CPR certification and care plan issues. |
Notice
Deficiencies: 0
May 17, 2016
Visit Reason
The notice was issued to impose disciplinary action placing the facility on probation for 90 days beginning June 1, 2016, due to violations related to resident safety and failure to prevent a resident from falling out of a wheelchair.
Findings
The facility failed to ensure a resident did not fall to the floor by sliding out of a wheelchair, violating licensure regulations and health and safety standards.
Report Facts
Probation period: 90
Notice date: May 17, 2016
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager | Contact person for submission of reports and termination of probation |
| Courtney N. Phillips | Chief Executive Officer | Signed the Notice of Disciplinary Action |
| Becky Wisell | Administrator | Signed the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II | Certified mailing of the Notice of Disciplinary Action |
| Vicky Hendricks | Administrator | Facility administrator addressed in the termination letter |
Inspection Report
Complaint Investigation
Census: 34
Deficiencies: 1
May 4, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to protect residents from injury.
Findings
The investigation found that the facility failed to prevent a resident fall when staff left a resident sitting on the edge of a wheelchair unattended, resulting in a fall with a forehead laceration requiring medical attention. The facility was cited for violation of federal and state regulations related to resident safety and supervision.
Complaint Details
The complaint alleged the facility failed to ensure protection of residents from injury. The allegation was substantiated based on record review and interviews.
Severity Breakdown
SS=G: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to prevent an accident as staff left a resident sitting on the edge of a wheelchair unattended, resulting in a fall and injury requiring medical attention. | SS=G |
Report Facts
Facility census: 34
Resident fall laceration size: 6
Time nurse left resident unattended: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed complaint investigation letter |
| Vicky Hendricks | Administrator | Facility administrator interviewed regarding incident |
| LPN-A | Licensed Practical Nurse | Nurse involved in incident leaving resident unattended |
Inspection Report
Complaint Investigation
Census: 31
Capacity: 35
Deficiencies: 10
Oct 8, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Callaway Good Life Center, Inc from October 5, 2015 to October 8, 2015. The complaint alleged the facility failed to submit investigations within 5 working days.
Findings
The facility was found to have multiple deficiencies including failure to submit investigation reports timely, improper use of indwelling catheters without medical justification, inadequate supervision and environmental hazards, failure to post nurse staffing information correctly, failure to follow dietary recipes and sanitation protocols, improper infection control practices, life safety code violations including inadequate exit lighting, incomplete fire drills, and unsafe electrical wiring practices.
Complaint Details
The complaint alleged the facility failed to submit investigations within 5 working days. The facility was found to be in violation of Federal tag F226 and State Licensure tag 175 NAC 12-006.02 (8).
Severity Breakdown
SS=D: 5
SS=F: 3
SS=E: 2
Deficiencies (10)
| Description | Severity |
|---|---|
| Facility failed to send a final report of a resident falling with a head injury to the State Agency within 5 working days. | SS=D |
| Facility failed to ensure indwelling urinary catheter was used only with medical justification for Resident 21. | SS=D |
| Facility failed to provide adequate supervision to prevent accidents and failed to ensure positioning bar on Resident 26's bed did not have a gap, placing residents at risk for injury. | SS=D |
| Facility failed to post nurse staffing information daily with number of staff working per shift. | SS=F |
| Facility failed to follow recipe for pureed meat for two residents. | SS=D |
| Facility failed to monitor refrigerator temperatures and dishwasher sanitation, and failed to assure proper handwashing by dietary staff. | SS=F |
| Facility failed to keep Resident 24's catheter bag off the floor, risking infection. | SS=D |
| Facility failed to maintain exit discharge lighting so that failure of one bulb would not leave path in darkness. | SS=E |
| Facility failed to hold fire drills under varied conditions at different times of day for all shifts and failed to include transmission of fire alarm signal during drills. | SS=F |
| Facility failed to prohibit use of extension cords and power strips as substitute for permanent wiring and allowed motor driven appliances to be powered by power strips. | SS=E |
Report Facts
Facility census: 31
Facility capacity: 35
Deficiencies cited: 10
Fire drills: 2
Fire drills: 4
Fire drills: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named in complaint letter and plan of correction |
| Lee Marshall | Registered Nurse | Surveyor conducting complaint investigation |
| Vicki Lepant | Registered Nurse | Surveyor conducting complaint investigation |
| Ronda Gunther | Registered Nurse | Surveyor conducting complaint investigation |
| Betty Smith | Registered Nurse | Surveyor conducting complaint investigation |
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit | Author of complaint letter |
| RN-B | Charge Nurse | Interviewed regarding catheter use |
| DON | Director of Nursing | Interviewed regarding multiple deficiencies including catheter use, staffing, infection control |
| MDS Coordinator | Interviewed regarding resident falls and supervision | |
| RA-C | Restorative Aide | Interviewed regarding bed positioning bar |
| FSS | Food Service Supervisor | Interviewed regarding refrigerator and dishwasher monitoring |
| DM | Dietary Manager | Interviewed regarding dietary recipes and staff handwashing |
| DC | Dietary Cook | Observed and interviewed regarding food preparation and handwashing |
| DA | Dietary Aide | Observed and interviewed regarding food service and handwashing |
| Maintenance staff A | Interviewed regarding exit lighting, fire drills, and electrical wiring | |
| Administrator A | Interviewed regarding fire drills and exit lighting |
Inspection Report
Annual Inspection
Census: 24
Capacity: 35
Deficiencies: 5
Sep 29, 2014
Visit Reason
Annual standard survey conducted to assess compliance with federal and state regulations for skilled nursing facilities, including resident dignity, food service, quality assurance, and life safety code.
Findings
The facility was found deficient in promoting resident dignity during meals, following recipes for pureed diets, maintaining sanitary food storage and service, maintaining an effective quality assurance program, and ensuring smoke barrier doors were rated and self-closing. Several deficiencies were repeat citations from a prior survey.
Severity Breakdown
SS=D: 2
SS=E: 2
SS=F: 1
Deficiencies (5)
| Description | Severity |
|---|---|
| Failed to promote resident dignity in the dining room for two residents seated in wheelchairs who had to be moved during meals to accommodate others. | SS=D |
| Failed to follow a recipe for preparing and serving pureed dessert for a resident with a pureed diet ordered. | SS=D |
| Failed to store, distribute and serve food under sanitary conditions, including improper storage of snack cart and spoiled food, inadequate hand hygiene by dietary aide, and improper dish storage. | SS=E |
| Failed to maintain an effective Quality Assurance Program to identify and correct quality deficiencies, including repeat deficiencies. | SS=F |
| Failed to maintain doors in smoke barriers to be rated and automatic closing; doors did not close completely due to rubbing and high humidity. | SS=E |
Report Facts
Facility census: 24
Facility capacity: 35
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| DA-A | Dietary Aide | Named in findings related to food preparation, hand hygiene, and serving practices |
| DM-H | Dietary Manager | Interviewed regarding food preparation and sanitation practices |
| Administrator | Interviewed regarding facility practices and deficiencies |
Inspection Report
Annual Inspection
Census: 30
Capacity: 35
Deficiencies: 14
Sep 5, 2013
Visit Reason
Annual survey to assess compliance with regulations governing licensure of skilled nursing facilities, nursing facilities, and intermediate care facilities.
Findings
The facility was found deficient in multiple areas including failure to notify physician of medication changes, housekeeping and maintenance issues, incomplete comprehensive assessments, inadequate care plans, failure to maintain nutritional status, medication errors, infection control lapses, and life safety code violations related to emergency generator testing.
Severity Breakdown
Level D: 8
Level E: 3
Level F: 4
Deficiencies (14)
| Description | Severity |
|---|---|
| Failed to notify resident's physician of a change in condition related to medication administration delay for Resident 7. | Level D |
| Failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior affecting multiple residents. | Level E |
| Failed to conduct comprehensive assessments of resident needs, including behavioral assessments for Resident 65. | Level D |
| Failed to develop comprehensive care plans addressing catheter care for Residents 17 and 28. | Level D |
| Failed to provide necessary care and services to maintain highest practicable well-being for Residents 16 and 27 with aggressive behaviors. | Level D |
| Failed to maintain nutritional status for Resident 5 by not implementing planned nutritional interventions and not offering milk substitutes. | Level D |
| Failed to ensure drug regimen free from unnecessary drugs for Resident 3 due to lack of initial pharmacy review. | Level D |
| Medication error rate exceeded 5% due to improper administration of inhaler and digoxin without pulse check. | Level D |
| Failed to ensure menus met nutritional needs and were followed; residents not served milk or vegetable as per menu. | Level F |
| Failed to prepare pureed foods following recipes and maintain proper food temperatures affecting palatability. | Level F |
| Failed to provide substitutes of similar nutritive value when residents refused food items, including milk substitutes. | Level E |
| Failed to ensure hand washing and sanitary food preparation to prevent cross contamination during meal service. | Level F |
| Failed to ensure infection control program was followed including hand hygiene and trending of infections. | Level F |
| Failed to maintain essential mechanical equipment (emergency generator) in safe operating condition with proper documentation. | Level F |
Report Facts
Facility census: 30
Total licensed capacity: 35
Medication error rate: 8
Weight loss percentage: 7.75
Days without dishwasher chemical monitoring: 23
Days without dishwasher chemical monitoring: 31
Days without dishwasher chemical monitoring: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding failure to notify physician of medication delay and behavioral documentation | |
| Maintenance Staff | Interviewed regarding emergency generator testing and facility maintenance issues | |
| Dietary Manager | Interviewed regarding menu compliance, food substitutions, and dishwasher chemical monitoring | |
| Registered Nurse | Interviewed regarding pharmacy review and infection control practices | |
| Medication Aide | Observed administering medications with errors | |
| Social Service Director | Interviewed regarding behavioral issues and documentation |
Inspection Report
Routine
Census: 27
Deficiencies: 2
May 13, 2013
Visit Reason
The inspection was conducted to assess compliance with regulations governing licensure of skilled nursing facilities, nursing facilities, and intermediate care facilities, focusing on accident hazards, supervision, and devices to prevent accidents.
Findings
The facility failed to assess residents with a history of falls for causal factors and implement care interventions to prevent falls and bruising for several sampled residents. Care plans lacked interventions addressing safety and prevention of future falls or bruising. The facility had a census of 27 at the time of inspection.
Severity Breakdown
SS=E: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to assess residents with history of falls for causal factors and implement care interventions to prevent falls and injuries for 4 sampled residents. | SS=E |
| Failure to prevent bruises by addressing interventions on care plans before bruises occurred for 2 sampled residents. | SS=E |
Report Facts
Census: 27
Bruise size: 8.5
Bruise size: 5.5
Medication dosage: 325
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Surveyor | Surveyor ID 19230 conducted the inspection | |
| Registered Nurse (RN-S) | Interviewed regarding care plans and fall interventions | |
| Director of Nurses (DON) | Interviewed regarding bruising and care plan updates |
Inspection Report
Routine
Census: 22
Deficiencies: 2
Nov 15, 2012
Visit Reason
The inspection was conducted to assess compliance with regulations governing licensure of skilled nursing facilities, nursing facilities, and intermediate care facilities, focusing on deficient practices identified during the survey.
Findings
The facility failed to provide personal hygiene assistance for 9 residents who were unable to bathe or shower independently, and failed to ensure medications were administered in accordance with practitioner orders for 4 residents. Documentation and staff interviews revealed issues with missed baths due to staffing shortages and medication administration errors including wrong doses and omissions.
Severity Breakdown
SS=E: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to provide personal hygiene assistance for 9 residents unable to bathe or shower independently. | SS=E |
| Failed to ensure medications were administered in accordance with practitioner orders for 4 residents. | SS=E |
Report Facts
Residents affected: 9
Residents affected: 4
Facility census: 22
Survey sample size: 6
Baths missed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding bath documentation and medication administration | |
| Nurses Aide -B | Interviewed about difficulties in completing resident baths | |
| Nurses Aide -S | Interviewed about staff shortages and bath documentation |
Notice
Deficiencies: 0
Jun 28, 2012
Visit Reason
The Department of Health and Human Services issued a Notice of Disciplinary Action against Skilled Nursing Facility License #104002 due to violations involving pain management, accident prevention, and prevention of significant weight loss. The facility was placed on probation for 90 days starting July 12, 2012.
Findings
The facility failed to implement pain management programs, identify causal factors and protect two residents from injury, and prevent significant weight loss. The probation requires submission of multiple reports detailing assessments, interventions, and outcomes related to pain, accidents, and weight loss.
Report Facts
Probation period: 90
Report submission frequency: 14
Report submission frequency: 30
Notice mailing date: Jun 28, 2012
Notice effective date: Jul 13, 2012
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Joann Schaefer | Chief Medical Officer | Signed the Notice of Disciplinary Action |
| Helen Meeks | Administrator | Signed the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II | Certified mailing of the Notice of Disciplinary Action |
| Eve Lewis | RNC, Administrator | Recipient of reports and signed letter terminating probation |
Inspection Report
Enforcement
Deficiencies: 0
Jun 20, 2012
Visit Reason
A survey was conducted by the Nebraska Department of Health and Human Services to determine if the facility complied with federal requirements for nursing homes participating in Medicare and Medicaid programs.
Findings
The survey found that the facility was not in substantial compliance with participation requirements, resulting in a denial of payment for new admissions due to deficiencies constituting actual harm or above. A follow-up revisit established that corrections were made and substantial compliance was achieved, leading to removal of the denial of payment.
Report Facts
CMP amount: 5000
Denial of payment effective date: Jul 18, 2012
Revisit date: Aug 16, 2012
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer King | Branch Manager | Signed letter and contact for enforcement branch |
| Jane Weiler | Health Quality Review Specialist | Contact for additional comments or concerns |
Inspection Report
Annual Inspection
Census: 22
Capacity: 35
Deficiencies: 13
Jun 20, 2012
Visit Reason
Annual inspection survey conducted to assess compliance with state and federal regulations including resident care, safety, infection control, and facility maintenance.
Findings
The facility was found deficient in multiple areas including discharge planning, housekeeping and maintenance, comprehensive assessments, care planning, pain management, catheter care, accident prevention, nutrition, dietary sanitation, medication administration, infection control, and life safety code compliance. Several repeat deficiencies from prior surveys were noted.
Severity Breakdown
SS=G: 4
SS=F: 3
SS=E: 3
SS=D: 4
Deficiencies (13)
| Description | Severity |
|---|---|
| Failed to develop a discharge plan for a resident desiring to return home. | SS=D |
| Failed to maintain sanitary and odor-free resident rooms and maintain doors free of splinters and marrs. | SS=E |
| Failed to comprehensively assess psychoactive medication use and anxiety for a resident. | SS=D |
| Failed to revise care plan and develop interventions to prevent falls for a resident. | SS=D |
| Failed to implement pain management program and range of motion exercises for a resident with neuropathic pain. | SS=G |
| Failed to provide appropriate catheter care and attempt removal to restore bladder function. | SS=D |
| Failed to ensure resident environment free of accident hazards and provide adequate supervision to prevent skin tears. | SS=G |
| Failed to maintain nutritional status and provide effective nutritional interventions for a resident with significant weight loss. | SS=G |
| Failed to follow preplanned menu portions and provide a preplanned menu for small portion diets. | SS=E |
| Failed to ensure dietary equipment including meat slicer, ovens, and freezer were clean and sanitary. | SS=F |
| Failed to prevent medication errors including improper timing of levothyroxine administration. | SS=D |
| Failed to ensure hand hygiene and glove changing during medication administration and blood glucose monitoring. | SS=E |
| Failed to maintain fire safety code compliance including self-closing doors, sprinkler system maintenance, and posting oxygen warning signs. | SS=F |
Report Facts
Facility census: 22
Total licensed capacity: 35
Resident 21 weight loss percentage: 9.52
Resident 21 weight loss percentage: 6.35
Swiss steak portion: 4
Ham portion: 2
Medication administration time: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Social Service Director | Interviewed regarding discharge planning for Resident 31 | |
| Director of Nursing | Interviewed regarding care planning, medication administration, and fall prevention | |
| Licensed Practical Nurse C | Observed medication administration and blood glucose monitoring with hygiene deficiencies | |
| Dietary Manager | Interviewed regarding dietary supplement provision and sanitation | |
| Cook-H and Cook-J | Observed food portioning and meal service | |
| Environmental Services Supervisor | Responsible for monitoring cleaning and maintenance | |
| Maintenance Staff | Interviewed regarding fire safety door closures and sprinkler system maintenance | |
| Administrator | Interviewed regarding quality assurance and facility deficiencies |
Inspection Report
Complaint Investigation
Census: 22
Deficiencies: 1
Apr 16, 2012
Visit Reason
The inspection was conducted as a complaint investigation related to Resident 2's right to refuse treatment and formulate advance directives.
Findings
The facility failed to allow Resident 2 or the legal representative the informed right to refuse care and treatment interventions by not explaining consequences or providing options. The legal representative refused the intervention of changing the resident's bed to a single bed with a pressure relieving mattress, but the facility did not provide written evidence of alternatives offered. The resident was eventually moved to an oversized bariatric bed after mediation attempts.
Complaint Details
The complaint investigation focused on Resident 2's right to refuse treatment and formulate advance directives. The facility did not adequately inform the legal representative of the risks and benefits of treatment options, nor provide alternatives to the pressure relieving mattress on a single bed. The legal representative was against moving the resident to a single bed and felt the facility was not listening to their wishes.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to allow the resident/legal representative the informed right to refuse care and treatment interventions by failing to explain consequences and provide options. | SS=D |
Report Facts
Census: 22
Complaint sample size: 5
Dates: Apr 16, 2012
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding bed change and resident care | |
| Social Services Director | Interviewed regarding bed change and resident care | |
| RN-M (Registered Nurse from hospice agency) | Interviewed regarding resident's bed and legal representative's concerns |
Inspection Report
Annual Inspection
Census: 23
Capacity: 43
Deficiencies: 19
May 9, 2011
Visit Reason
Annual survey conducted to assess compliance with state and federal regulations governing skilled nursing facilities, including resident care, safety, and facility operations.
Findings
The facility was found deficient in multiple areas including resident rights to be informed of treatments, investigation and reporting of abuse and neglect, individualized activities programming, qualifications of the activity director, housekeeping and maintenance, care planning and revision, medication administration, care and services to maintain resident well-being, pressure sore prevention and treatment, menu compliance, food safety and sanitation, infection control practices, and life safety code compliance.
Severity Breakdown
SS=D: 7
SS=E: 5
SS=F: 4
SS=G: 1
Deficiencies (19)
| Description | Severity |
|---|---|
| Resident was administered a laxative without being informed, violating resident rights. | SS=D |
| Facility failed to perform thorough investigations and report abuse/neglect allegations timely for two residents. | SS=D |
| Facility failed to provide individualized activities program meeting resident interests and needs. | SS=D |
| Activity Director lacked required qualifications and no consultant agreement was in place. | SS=E |
| Ceiling light fixtures were dirty with dead insects and light was seen under an exit door compromising environment. | SS=E |
| Care plans for multiple residents were not revised to reflect current care needs including nourishment, positioning, and bowel programs. | SS=D |
| Medication administration did not follow physician orders; medications given late and not on empty stomach as ordered. | SS=D |
| Facility failed to assess and intervene for resident's aggressive behaviors and failed to provide adequate interventions for pressure sore healing. | SS=D |
| Facility failed to answer call lights timely, with delays up to 17 minutes observed. | SS=E |
| Facility failed to implement and monitor interventions to promote healing of pressure sores and prevent new sores. | SS=G |
| Facility failed to ensure menu compliance by not serving milk and bread as planned to multiple residents. | SS=E |
| Facility failed to ensure proper hand hygiene and glove use by staff during care and food preparation increasing infection risk. | SS=E |
| Facility failed to ensure complete and accurate documentation of as needed medication administration and follow-up. | SS=D |
| Facility failed to provide emergency lighting at generator and transfer switch location. | SS=F |
| Smoke detectors were installed less than three feet from supply air registers, affecting operation. | SS=E |
| Gas range in kitchen lacked automatic ignition on one burner, posing fire hazard. | SS=F |
| Improper storage of combustibles on stove top in activity room creating fire risk. | SS=F |
| Boiler inspection certificate expired for one boiler in the facility. | SS=F |
| Outside dumpster lids were left open, exposing garbage. | SS=F |
Report Facts
Facility census: 23
Total licensed capacity: 43
Call light delay: 17
Pressure sore size: 4.5
Pressure sore size: 3
Protein deficit: 8
Protein deficit: 7
Protein deficit: 10
Hand wash duration: 10
Medication administration delay: 75
Medication administration delay: 109
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| LPN C | Licensed Practical Nurse | Administered Miralax without informing resident; medication administration observations |
| DON | Director of Nursing | Confirmed deficiencies in care planning, medication administration, abuse investigations |
| SSD | Social Service Designee | Involved in abuse investigations and resident behavior assessments |
| AD | Activity Director | Lacked required qualifications; responsible for activity programming |
| Maintenance Director | Confirmed issues with lighting, dumpster lids, smoke detector placement | |
| Dietary Manager | Confirmed food service deficiencies and hand hygiene issues | |
| NA M | Nursing Assistant | Observed contaminating pressure sore during care |
| RN S | Registered Nurse | Observed medication administration with improper hand hygiene |
Document
Capacity: 35
Deficiencies: 0
APP2017
Visit Reason
The document serves as a renewal application for the nursing home license of Callaway Good Life Center, Inc., including certification of licensure status and occupancy permit.
Findings
The documents verify that the facility meets statutory requirements for licensure renewal, with no inspection findings or deficiencies reported.
Report Facts
Number of beds: 35
Renewal fee: 1550
Occupancy permit issue date: Sep 23, 2016
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named as the facility administrator in the renewal application. |
| Susan Oman | Director of Nursing | Named as the director of nursing in the renewal application. |
Notice
Capacity: 35
Deficiencies: 0
APP2018
Visit Reason
This document serves as verification of the renewal of the SNF/NF dual certification license for Callaway Good Life Center, Inc and includes the occupancy permit issued by the Nebraska State Fire Marshal.
Findings
The facility is licensed as a skilled nursing facility with a total capacity of 35 beds. The occupancy permit was issued on 2017-09-12 by the Deputy State Fire Marshal, confirming compliance with fire safety codes at that time.
Report Facts
Renewal fee: 1550
Number of beds: 35
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named in licensure renewal application. |
| Susan Oman | Director of Nursing | Named in licensure renewal application. |
| Mike Hoeft | Deputy State Fire Marshal | Inspected and approved occupancy permit. |
Notice
Capacity: 35
Deficiencies: 0
APP2019
Visit Reason
The documents serve to verify the renewal of the SNF/NF dual certification license and provide the occupancy permit for the facility.
Findings
The facility is licensed for 35 beds and has an approved occupancy permit issued by the Nebraska State Fire Marshal. No inspection findings or deficiencies are reported in these documents.
Report Facts
Licensed beds: 35
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named as facility administrator on renewal application. |
| Susan Oman | Director of Nursing | Named as director of nursing on renewal application. |
| Mike Hoeft | Deputy State Fire Marshal | Inspected and approved occupancy permit. |
Notice
Capacity: 35
Deficiencies: 0
APP2020
Visit Reason
This document serves to verify the renewal of the SNF/NF dual certification license for Callaway Good Life Center, Inc, confirming licensure through the indicated expiration date.
Findings
The documents confirm that Callaway Good Life Center, Inc meets statutory requirements for licensure as a skilled nursing facility with a licensed capacity of 35 beds. No inspection findings or deficiencies are reported.
Report Facts
Licensed beds: 35
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named in the Nursing Home Licensure Renewal Application. |
| Susan Oman | Director of Nursing | Named in the Nursing Home Licensure Renewal Application. |
| Randall Kimball | Authorized Representative | Signed the Nursing Home Licensure Renewal Application. |
| Mary Ross | Authorized Representative and Board President | Signed the Nursing Home Licensure Renewal Application and listed as Board President. |
Document
Capacity: 35
Deficiencies: 0
APP2022
Visit Reason
The documents pertain to the renewal of the nursing home license for Callaway Good Life Center, Inc., including submission of the renewal application and verification of licensure status.
Findings
No inspection findings or deficiencies are reported in these documents. They primarily serve to confirm licensure renewal and facility information.
Report Facts
Total licensed beds: 35
Renewal license expiration date: 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Shane Filipi | Administrator | Named on the renewal application |
| Brooke Moore | Director of Nursing | Named on the renewal application |
| Mary Ross | Authorized Representative, President | Signed renewal application and listed as Board President |
| Randy Kimball | Authorized Representative, Vice President | Signed renewal application and listed as Board Vice President |
| Tracey Sutherland | Secretary/Treasurer | Listed as Board Secretary/Treasurer |
| Marcia Keeney | Board Member | Listed as Board Member |
| Jim Smith | Board Member | Listed as Board Member |
Document
Capacity: 35
Deficiencies: 0
APP2023
Visit Reason
The documents serve to verify and renew the nursing home license for Callaway Good Life Center, Inc, including submission of the renewal application and confirmation of licensure status.
Findings
No inspection findings or deficiencies are reported. The documents confirm licensure renewal status and occupancy permit details.
Report Facts
Total licensed beds: 35
Renewal license fees: 1550
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Todd Sutherland | Administrator | Named on nursing home licensure renewal application |
| Mary Betsy Spanel | Director of Nursing | Named on nursing home licensure renewal application |
| Caleb K. Poore | Authorized Representative | Signed nursing home licensure renewal application |
| Mary Ross | Authorized Representative | Signed nursing home licensure renewal application and listed as Board President |
| Jim Smith | Vice President | Listed as Board Member |
| Caleb Poore | Secretary | Listed as Board Member |
Notice
Capacity: 38
Deficiencies: 0
APP2024
Visit Reason
This document serves as a renewal application for the nursing home license of Callaway Good Life Center, Inc., including verification of licensure and occupancy permit information.
Findings
The documents confirm that Callaway Good Life Center, Inc. is licensed as a Skilled Nursing Facility with a total capacity of 38 beds and holds a valid occupancy permit. No inspection findings or deficiencies are reported.
Report Facts
Number of beds to be relicensed: 38
Maximum Occupancy: 38
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Tim Groshans | Administrator | Named on Nursing Home Licensure Renewal Application |
| Savanna Hollibaugh | Director of Nursing | Named on Nursing Home Licensure Renewal Application |
| Stacey Guthard | Authorized Representative | Signed Nursing Home Licensure Renewal Application |
| Marci Ross | Authorized Representative | Signed Nursing Home Licensure Renewal Application and Board President |
| Mary Ross | President | Board Member |
| Jim Smith | Vice President | Board Member |
| Stacey Guthard | Secretary | Board Member |
Notice
Deficiencies: 0
DAN050911
Visit Reason
The notice serves to inform the facility of disciplinary action placing the license on probation for 90 days beginning June 8, 2011, due to failure to implement interventions to heal pressure ulcers.
Findings
The Department determined the facility violated licensure regulations related to promoting healing of pressure sores, requiring a plan of correction and weekly reports on residents with pressure sores during the probation period.
Report Facts
Probation period: 90
Report submission date: Jun 18, 2011
Notice mailing date: May 24, 2011
Notice effective date: Jun 8, 2011
Response timeframe: 10
Response timeframe: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Joann Schaefer | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action |
| Helen L. Meeks | Administrator, Licensure Unit | Signed the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II, Office of Long Term Care Facilities | Certified mailing of the Notice of Disciplinary Action |
| Eve Lewis | Administrator, Office of Long Term Care Facilities | Recipient of reports and author of letter terminating probation on September 22, 2011 |
| Jeff Achtenberg | Administrator, Good Samaritan Society - Callaway | Facility administrator addressed in termination letter |
Document
Capacity: 35
Deficiencies: 0
APP2016
Visit Reason
The document set serves to verify and renew the nursing home license for Callaway Good Life Center, Inc., including submission of the renewal application and confirmation of licensure status.
Findings
No inspection findings or deficiencies are reported. The documents confirm licensure renewal, facility capacity, and fire safety occupancy approval.
Report Facts
Total licensed beds: 35
Renewal fees: 1550
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Vicky Hendricks | Administrator | Named on the Nursing Home Licensure Renewal Application. |
| Janice Barnes | Director of Nursing | Named on the Nursing Home Licensure Renewal Application. |
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