Capistrano Senior Living

Capistrano Senior Living is an Assisted Living Home in California

Capistrano Senior Living is an Assisted Living Home in California

Capistrano Senior Living

31741 Rancho Viejo Rd A, San Juan Capistrano, CA 92675 View Map

Capistrano Senior Living is an Assisted Living Home in California

Capistrano Senior Living is an Assisted Living Home in California

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Overview of Capistrano Senior Living

Capistrano Senior Living offers an upscale retirement living. It boasts an exceptionally vibrant assisted living home in San Juan because of the unparalleled standard of care in their accommodations and staff and the overall joy of the residents. Offering continuum care services, seniors can access comprehensive services that deliver a results-driven approach to fast recovery. The picturesque surroundings and top-level senior care are the pillars of their outstanding level of service, inspiring them to live life to the fullest.

With an emphasis on assisted living services, the cozy home provides all-inclusive amenities to help residents stay active and relaxed. From exercising in their cutting-edge wellness programs from their fitness center to a gourmet meal in their grand dining room– the community is a buzzing social community. Specialized services are tailored to the holistic needs of residents of independent living, memory care, and skilled nursing care.

+1 949-248-8855
Home Information SAN JUAN HILLS HEALTHCARE CENTER
  • The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
125
Total Bed Days Available
16425
Avg. Length of Stay
28 days
Avg. Residents per Day
42
Finance
Home Revenue
$6,421,241.00
Payroll Costs
$3,373,612.00
Profit
$1,824,499.00
Total Home Costs
$7,531,282.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
52.5%
House Specifics:
CCN
555763
Rural vs. Urban
Urban
County
Orange
Type of Control
Proprietary — Individual
Operations
Total Admissions
385
Total Discharges
386
% Medicare Admissions
74%
% Private Pay Admissions
26%
% Medicare Discharges
73%
% Private Pay Discharges
27%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.46 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
7904
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
7904
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2779
Bed community size
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
82%
Occupied Beds
103 of 125
Percentage of available beds currently in use by residents.

California average: 71%

License Status
LICENSED
Facility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
June 1, 2021

Additional licensing details

CMS Certification Number: 555763
County: ORANGE

Ownership & operating entity

Capistrano Senior Living is legally operated by ASRV LLC.

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Types of Care at Capistrano Senior Living

Assisted Living Independent Living Memory Care
Contact Capistrano Senior Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

12 visits/inspections

3 visits/inspections triggered by complaints

7 other visits

California average: 14 visits/inspections

California average: 12 complaint visits

California average: 3 inspections

5 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

Inspection Report Summary for Capistrano Senior Living

Capistrano Senior Living Facility, located at 31741 Rancho Viego Road, underwent a series of Department of Social Services evaluations as it transitioned to licensed operation following a change of ownership. Initial compliance interviews (COMP II) on May 27 and June 1, 2021, confirmed that the administrator, Cynthia Garcia, understood the California Code Title 22 regulations and that the facility met the statutory requirements for a continuing‑care retirement community. A pre‑licensing inspection on June 1 verified the physical plant—rooms, kitchen, dining areas, and fire safety systems—showed no hazards, and the facility was deemed ready for licensure. Throughout this period the resident census hovered around 62–64 of a 125‑bed capacity, indicating gradual population growth.

A subsequent unannounced case‑management visit on September 21, 2021, uncovered a serious deficiency. An incident on September 15, in which a resident with dementia eloped for approximately ten minutes due to staff inattention at the door alarm, highlighted a lapse in care and supervision. The licensing report cited non‑compliance with Title 22 Division 6, mandating timely staff response to exit alarms. The deficiency required a plan of correction by September 22, underscoring the facility’s need to strengthen resident monitoring protocols and alarm response procedures.

By March 23, 2022, an unannounced post‑licensing inspection revealed that Capistrano had implemented the necessary safeguards and maintained a high standard of safety and care. All critical systems—including delayed egress exits, fire suppression, medication storage, and emergency supplies—were operational, and no new deficiencies were cited. The resident census had increased to 86, suggesting steady occupancy while the facility continued to comply with regulatory expectations. The June 7, 2022 report (details truncated) appears to be a follow‑up review, implying ongoing monitoring. Overall, the facility demonstrates strong compliance with safety and operational standards, with the primary issue addressed being staff responsiveness to exit alarms during a critical resident elopement.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Assisted Living around San Juan Capistrano
Atria San Juan
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

San Juan Capistrano
140
Yes
36
WG CHATEAU SAN JUAN SH LP; ATRIA MANAGEMENT CO LLC
75.0%
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-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Silverado San Juan Capistrano Memory Care Community
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Juan Capistrano
96
Yes
42
SILVERADO SAN JUAN CAPISTRANO, LLC; SILVERADO SR.
9.4%
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Serra Sol Memory Care
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Juan Capistrano
70
No
72
SAN JUAN OPCO LLC ; AGEMARK MANAGEMENT LLC
81.4%
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Capistrano Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Juan Capistrano
45
Yes
68
ASRV LLC
82.4%
$6,421,241.00
$3,373,612.00
52.5%
42.20
4/5
3.4599
3/5
2/5
5/5
1
Studio / 1 Bed / 2 Bed
Adagio San Juan
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

San Juan Capistrano
6
No
37
CALIFORNIA SHORES, INC.
83.3%
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
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Floor Plans

Places of interest near Capistrano Senior Living

Address 0.7 miles from city center

Address 31741 Rancho Viejo Rd A, San Juan Capistrano, CA 92675

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

120
Total Staff
88
Employees
32
Contractors
25,911
Total Hours (Quarter)
39
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse67.9 No
Licensed Practical Nurse267.6 Yes
Certified Nursing Assistant577.4 Yes
Staff by Category
Administration
0 staff
0hs shift avg
Nursing Staff
91 staff
7.5hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
23 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.2hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
4.4%
of total hours from contractors
1,134 contractor hours this quarter
Certified Nursing Assistant: 21 Licensed Practical Nurse: 11
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant36215710,61691100%7.4
Licensed Practical Nurse1511265,16291100%7.6
Registered Nurse6061,86491100%7.9
Respiratory Therapy Technician8081,7558492%7
Physical Therapy Assistant6061,5318695%6.6
Speech Language Pathologist6061,1706875%6.3
Physical Therapy Aide3031,1537178%7.3
Mental Health Service Worker1015497987%7
Dietitian1015476875%8
RN Director of Nursing2025296571%7.9
Nurse Practitioner1014565763%8
Qualified Social Worker2023515965%4.2
Dental Services Staff1012293134%7.4

Health Inspection History

Source: CMS Health Citations (Oct 2022 – Oct 2025)

7
Inspections
59
Total Citations
0
Critical (J-L)
1
Serious (G-I)
8.43
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
8
Moderate (D-F)
50
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
13
22% of total
Pharmacy Services
9
15% of total
Resident Rights
8
14% of total
Infection Control
4
7% of total
Environmental
4
7% of total
Citation Sources
Standard Inspections 53
Complaint Investigations 10
State Comparison (CA)
Avg Citations (State)
50.2
This Facility: 59
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 15, 2025 D Resident RightsF0580 Corrected
Jul 15, 2025 D Quality of CareF0690 Corrected
Jul 15, 2025 B Care PlanningF0656 Corrected
Jul 15, 2025 B Care PlanningF0657 Corrected
May 23, 2025 B Care PlanningF0842 Corrected
Nov 15, 2024 D EnvironmentalF0908 Corrected
Nov 15, 2024 D EnvironmentalF0909 Corrected
Nov 15, 2024 D Infection ControlF0880 Corrected
Nov 15, 2024 D Infection ControlF0881 Corrected
Nov 15, 2024 D NutritionF0801 Corrected
Nov 15, 2024 D NutritionF0803 Corrected
Nov 15, 2024 D NutritionF0804 Corrected
Nov 15, 2024 D NutritionF0808 Corrected
Nov 15, 2024 E NutritionF0812 Corrected
Nov 15, 2024 D PharmacyF0755 Corrected
Nov 15, 2024 D PharmacyF0758 Corrected
Nov 15, 2024 D PharmacyF0759 Corrected
Nov 15, 2024 D PharmacyF0761 Corrected
Nov 15, 2024 B Quality of CareF0684 Corrected
Nov 15, 2024 D Quality of CareF0689 Corrected
Nov 15, 2024 D Quality of CareF0690 Corrected
Nov 15, 2024 D Quality of CareF0695 Corrected
Nov 15, 2024 D Care PlanningF0645 Corrected
Nov 15, 2024 B Care PlanningF0842 Corrected
Nov 15, 2024 B Resident RightsF0550 Corrected
Nov 15, 2024 D Resident RightsF0554 Corrected
Nov 15, 2024 D Resident RightsF0565 Corrected
Nov 15, 2024 B Resident RightsF0574 Corrected
Dec 12, 2023 G Quality of CareF0689 Corrected
Nov 17, 2023 D EnvironmentalF0908 Corrected
Nov 17, 2023 D EnvironmentalF0909 Corrected
Nov 17, 2023 B Infection ControlF0880 Corrected
Nov 17, 2023 D Infection ControlF0881 Corrected
Nov 17, 2023 D NutritionF0801 Corrected
Nov 17, 2023 D NutritionF0802 Corrected
Nov 17, 2023 F NutritionF0812 Corrected
Nov 17, 2023 D NutritionF0813 Corrected
Nov 17, 2023 D PharmacyF0755 Corrected
Nov 17, 2023 D PharmacyF0758 Corrected
Nov 17, 2023 D PharmacyF0761 Corrected
Nov 17, 2023 D Quality of CareF0679 Corrected
Nov 17, 2023 D Quality of CareF0684 Corrected
Nov 17, 2023 D Quality of CareF0695 Corrected
Nov 17, 2023 D Care PlanningF0656 Corrected
Nov 17, 2023 D Resident RightsF0554 Corrected
Nov 17, 2023 D Resident RightsF0625 Corrected
Oct 20, 2022 D Nursing ServicesF0726 Corrected
Oct 20, 2022 D NutritionF0806 Corrected
Oct 20, 2022 E NutritionF0812 Corrected
Oct 20, 2022 D NutritionF0813 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
42 Total Residents
Medicare 21 (50%)
Private Pay/Other 21 (50%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.5% 6% better than avg State: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.9% 40% better than avg State: 1.5%
Influenza Vaccine
98.6% 6% better than avg State: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $3K State avg: $55K 94% better than avg
Number of Fines 1 State avg: 2.4
Compared to State Average Facility: $3K | State Avg: $55K
Penalty History

Showing all 1 penalties (May 2023 - May 2023)

May 30, 2023 Civil Money Penalty
$3K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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