Most inspections of Capistrano Senior Living Facility were clean, with the most recent report on June 18, 2025, citing only a minor deficiency related to incomplete staff training hours. Earlier reports included some substantiated complaints involving medication mismanagement and unqualified staff administering injections, both posing immediate health risks, but these issues have not recurred in recent inspections. The facility also had a past incident in 2021 where a resident eloped due to inadequate supervision. Several complaint investigations were unsubstantiated, and no fines or enforcement actions were listed in the available reports. Overall, the facility appears to have improved over time, with recent visits showing compliance and only isolated minor issues.
The inspection was an unannounced required annual inspection conducted by Licensing Program Analyst Joseph Alejandre to assess compliance with licensing requirements at Capistrano Senior Living Facility.
Findings
The facility was generally found to be in compliance with licensing requirements, including clean and operational resident rooms, proper food storage, and emergency preparedness. However, a deficiency was cited for failure to provide 4 hours of required annual training specific to postural supports, restricted health conditions, and hospice care for 5 staff members.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Licensee did not comply with training requirements for 5 staff files, missing 4 hours of training specific to postural supports, restricted health conditions, and hospice care.
Type B
Report Facts
Staff files reviewed: 5Resident files reviewed: 10Emergency drill date: Apr 25, 2025Plan of Correction Due Date: Jul 3, 2025
Employees Mentioned
Name
Title
Context
Bryan Hadley
Executive Director
Met with Licensing Program Analyst during inspection and named in report
Licensing Program Analyst Joseph Alejandre made an unannounced case management visit following receipt of an incident report concerning the health and safety of a resident.
Findings
No health or safety concerns were noted during the visit. No deficiencies were cited as a result of this inspection.
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the unannounced case management visit.
Dannea Maurer
Memory Care Director
Met with the Licensing Program Analyst during the visit.
The Licensing Program Analyst conducted an unannounced required annual inspection of the Capistrano Senior Living Facility to assess compliance with regulatory standards.
Findings
The facility was generally found to be clean, organized, and compliant with most regulations, including proper food storage, fire safety equipment, and resident room conditions. However, a deficiency was cited due to Resident 1 missing 2 of their 12 prescribed medications, posing an immediate health and safety risk.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Resident 1 was missing 2 out of their 12 prescribed medications (MiraLax Packet 17 GM and Oxycodone HCI tablet 5 MG), indicating noncompliance with medication administration regulations.
Type A
Report Facts
Deficiencies cited: 1Resident medications missing: 2Resident medications prescribed: 12Plan of Correction due date: Jun 24, 2024
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the inspection and cited deficiencies
Sheila Santos
Licensing Program Manager
Supervisor overseeing the inspection
Bryan Hadley
Executive Director
Facility administrator met during inspection and involved in exit interview
An unannounced visit was conducted to investigate a complaint alleging that the facility was mismanaging a resident's medication.
Findings
The investigation found that Resident 1 did not receive several prescribed medications from 4/22/23 to 4/26/23 and on 4/30/23, posing an immediate risk to health and safety. Conflicting reports were noted regarding medication administration, but the preponderance of evidence substantiated the allegation of medication mismanagement.
Complaint Details
The complaint alleging mismanagement of resident's medication was substantiated based on evidence including interviews, medication administration records, and facility documentation.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: based on a review of records R1 was not administered any medications from 4/22/23 to 4/26/23 and on 4/30/23. This poses an immediate risk to the health & safety of residents in care.
Type A
Report Facts
Census: 97Total Capacity: 125Deficiency Due Date: May 11, 2023
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the complaint investigation and authored the report
An unannounced complaint investigation visit was conducted in response to an allegation that unqualified staff administered injections to residents in care.
Findings
The investigation substantiated that non-licensed staff performed glucose testing and administered insulin injections to residents without their aid, which violates California regulations and poses an immediate health and safety risk.
Complaint Details
The complaint alleging unqualified staff administering injections was substantiated based on interviews, record reviews, and staff reports. Memory care residents could not verify the information. The preponderance of evidence standard was met.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
The licensee failed to ensure that only appropriately skilled professionals administer medication including injections to diabetic residents, as non-licensed staff administered insulin injections and performed glucose testing without assistance.
Type A
Report Facts
Capacity: 125Census: 93Deficiency count: 1Plan of Correction Due Date: Oct 29, 2022
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Bryan Hadley
Administrator
Facility administrator met during the investigation and named in the report
Luz Adams
Licensing Program Manager
Named as Licensing Program Manager overseeing the investigation
An unannounced case management visit was conducted to review health checks and provide consultation regarding reporting requirements and the Guardian System.
Findings
No citations were issued during this visit. The facility had suspended community and group activities, used disposable utensils for meal preparation, and had infection control measures in place in the memory care unit.
Employees Mentioned
Name
Title
Context
Bryan Hadley
Executive Director
Met with Licensing Program Analysts during the visit and received consultation.
Albert Marin
Licensing Program Analyst
Conducted the unannounced case management visit and provided consultation.
Celine De Perio
Licensing Program Analyst
Conducted the unannounced case management visit and provided consultation.
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection (mitigation) of the facility.
Findings
The facility was found to be clean, organized, and compliant with no deficiencies observed. Staff were wearing masks, hand sanitizing stations were present, medications were secured, fire extinguishers were charged, and emergency equipment was in place. The facility has an approved Covid-19 mitigation plan.
An unannounced complaint investigation visit was conducted in response to an allegation that staff did not assist a resident with their shower.
Findings
The investigation found that the resident had a preferred caregiver who switched shifts, resulting in the resident refusing showers at the preferred time. The facility attempted to accommodate the resident's preferences and documented refusals. The allegation was deemed unfounded as the resident was refusing showers and the facility provided varied meal options.
Complaint Details
The complaint alleged that staff did not assist a resident with their shower. The investigation was unannounced and included interviews, facility tour, and document review. The allegation was found to be unfounded.
Report Facts
Capacity: 125Census: 87
Employees Mentioned
Name
Title
Context
Kimberly Lyman
Licensing Program Analyst
Conducted the complaint investigation visit
Brian Hadley
Facility representative who met with the Licensing Program Analyst during the visit
Alisa Ortiz
Licensing Program Manager
Named in the report as Licensing Program Manager
Inspection Report Original LicensingCensus: 86Capacity: 125Deficiencies: 0Mar 23, 2022
Visit Reason
An unannounced post licensing visit (mitigation) was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The Licensing Program Analyst observed that the facility was clean, organized, and well-maintained with no deficiencies noted. All safety systems, including fire extinguishers, delayed egress exits, and fire sprinkler systems, were operational and no hazards were observed.
Report Facts
Fire drill date: Mar 14, 2022Fire sprinkler system test date: Feb 24, 2022PPE supply duration: 30
Employees Mentioned
Name
Title
Context
Ninad Dadabhoy
Health & Wellness Director
Met with Licensing Program Analyst during the visit and toured the facility
An unannounced case management visit was made to follow up on an incident report submitted regarding a resident who eloped from the facility on 09/15/2021.
Findings
The facility failed to ensure adequate care and supervision as evidenced by a resident eloping due to staff not responding to a door alarm, posing an immediate health and safety risk to residents.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Licensee did not ensure care and supervision was provided to Resident 1 who eloped from the facility because staff did not respond to the door alarm.
Type A
Report Facts
Deficiency due date: Sep 22, 2021
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the unannounced case management visit and cited the deficiency
Luz Adams
Licensing Program Manager
Named as supervisor and licensing program manager in the report
The visit was conducted as part of a Change of Ownership application process for the facility.
Findings
The applicant and administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, covering facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees Mentioned
Name
Title
Context
Jeffrey Bradshaw
Participant in COMP II telephone interview
Jude De La Concepcion
Licensing Program Manager
Named as Licensing Program Manager
Bethany Hunter
Licensing Program Analyst
Named as Licensing Program Analyst
Cynthia Garcia
Administrator
Facility Administrator
Inspection Report Original LicensingCensus: 64Capacity: 125Deficiencies: 0Jun 1, 2021
Visit Reason
Licensing Program Analyst Joseph Alejandre conducted an announced pre-licensing inspection visit to evaluate the facility for licensure as a continuing care retirement community.
Findings
The facility was toured and inspected including resident rooms, kitchen, dining rooms, laundry, medication room, and common areas. No hazards or obstacles were observed, safety systems were operational, and fire clearance was approved. The facility meets Title 22 Division 6 regulations and is ready for licensure.
Report Facts
Hot water temperature: 105Facility capacity: 125Census: 64
Employees Mentioned
Name
Title
Context
Cynthia Garcia
Administrator
Administrator present during inspection and named in report
The visit was conducted as part of a Change of Ownership application process for the facility.
Findings
The applicant/administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, emergency preparedness, and other regulatory areas.
Employees Mentioned
Name
Title
Context
Cynthia Garcia
Executive Director
Applicant/administrator participating in COMP II interview
Jude De La Concepcion
Licensing Program Manager
Named as Licensing Program Manager
Bethany Hunter
Licensing Program Analyst
Named as Licensing Program Analyst
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