Total health inspections
5
Arkansas average 4.2
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Care Manor Nursing and Rehab
Nursing Home
Care Manor Nursing and Rehab
Nursing Home
Care Manor Nursing and Rehab offers skilled nursing care in Mountain Home, Arkansas. The facility provides short-term rehab, long-term care, and respite care services, ensuring a supportive environment for residents. With a focus on personalized care and engaging activities, Care Manor aims to enhance the quality of life for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
53.7%
Residents per day (avg)
64
Occupancy rate
53.7%
Residents per day (avg)
64
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
57% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.6M
Profit
$157.9K
Proprietary home
Corporation
Home revenue
$7,640,201.00
Profit
$157,871.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.5M
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid/Medicare)
Additional licensing details
CMS Certification Number:
045351
Certification type:
XIX/XVIII
County:
Baxter
Ownership & operating entity
Care Manor Nursing and Rehab is administrated by Randy J Sutterfield.
Owner name:
MHCNC, Inc.
Profit status:
Corporation
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
870-424-5040
Amenities & Lifestyle
Programs & Activities
Activities
Daily opportunities for entertainment and socialization with a diverse calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Respite Care, Additional Services
Dining & Nutrition
Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.
Compare Nursing Homes around Mountain Home
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Hiram Shaddox Health and Rehab
-23%
-32%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Mountain Home
140
No
12
LOCKARD, TIFFANY
48.6%
$12,308,446.00
$2,815,507.00
22.9%
73.50
3.5801
-
18
-
-23%-32%
Care Manor Nursing and Rehab
-49%
+6%
-25%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72653
104
No
-
SUTTERFIELD, RANDY
53.7%
$7,636,046.00
$2,515,480.00
32.9%
63.60
4.9379
2
18
1
-49%+6%-25%
Southern Meadows
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Mountain Home
-
Yes
22
-
-
-
-
-
-
-
-
-
-
-
-
Hiram Shaddox Health and Rehab
Type of care:
AL
IL
MC
SNF
Community:
Mountain Home
Bed Count:
140
Pets Allowed:
No
Operator:
LOCKARD, TIFFANY
CCN:
45471
Occupancy:
48.6%
Home Revenue:
$12,308,446.00
Payroll Costs:
$2,815,507.00
Payroll %:
22.9%
Avg Residents/Day:
73.50
Overall Rating:
Adj Nurse Hours:
3.5801
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
0%
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
-32%
-32%
Care Manor Nursing and Rehab
Type of care:
SNF
AL
Community:
AR 72653
Bed Count:
104
Pets Allowed:
No
Operator:
SUTTERFIELD, RANDY
CCN:
45351
Occupancy:
53.7%
Home Revenue:
$7,636,046.00
Payroll Costs:
$2,515,480.00
Payroll %:
32.9%
Avg Residents/Day:
63.60
Overall Rating:
Adj Nurse Hours:
4.9379
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
18
Severe Citations:
1
RN share vs State Avg:
-49%
-49%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
-25%
-25%Places of interest near Care Manor Nursing and Rehab
0.0 miles from city center
Mountain Home, AR 72653
Calculate Travel Distance to Care Manor Nursing and Rehab
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
108
Total Staff
99
Employees
9
Contractors
26,613
Total Hours (Quarter)
39
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 5.9 | No |
| Licensed Practical Nurse | 16 | 8.8 | No |
| Certified Nursing Assistant | 37 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
83 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
10 staff
7.5hs shift avg
Therapy Services ⓘ
8 staff
3.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.6hs shift avg
Dietary Services ⓘ
3 staff
7.7hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
2.9%
of total hours from contractors
785 contractor hours this quarter
Speech Language Pathologist: 1
Physical Therapy Aide: 4
Respiratory Therapy Technician: 1
Qualified Social Worker: 1
Physical Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 37 | 0 | 37 | 11,279 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,242 | 91 | 100% | 8.8 |
| Nurse Aide in Training | 24 | 0 | 24 | 3,529 | 90 | 99% | 6.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,041 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,034 | 71 | 78% | 7.7 |
| Medication Aide/Technician | 1 | 0 | 1 | 649 | 77 | 85% | 8.4 |
| Dental Services Staff | 1 | 0 | 1 | 522 | 65 | 71% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 496 | 64 | 70% | 7.7 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 295 | 38 | 42% | 7.2 |
| Speech Language Pathologist | 0 | 1 | 1 | 292 | 63 | 69% | 4.6 |
| Physical Therapy Aide | 0 | 4 | 4 | 260 | 63 | 69% | 3.9 |
| Registered Nurse | 3 | 0 | 3 | 182 | 31 | 34% | 5.9 |
| Qualified Social Worker | 0 | 1 | 1 | 133 | 51 | 56% | 2.6 |
| Medical Director | 1 | 0 | 1 | 80 | 20 | 22% | 4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 57 | 38 | 42% | 1.5 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 43 | 32 | 35% | 1.4 |
Health Inspection History
Inspections
Total health citations
18
Citations per inspection
3.6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 18 citations resulted from standard inspections; 4 of 18 resulted from complaint investigations; and 3 of 18 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
150% worse than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
1 critical citation
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Aug 29, 2025
Corrected
Care Planning moderate citation
Aug 29, 2025
Corrected
Resident Rights moderate citation
Jan 17, 2025
Corrected
Infection Control moderate citation
May 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Reliance Healthcare
Resident Census by Payment Source
64
Total Residents
Medicare
3
(4.7%)
ⓘ
Medicaid
50
(78.1%)
ⓘ
Private Pay/Other
11
(17.2%)
ⓘ
Specialized Care Beds
24
Total Specialty Beds
23.1%
of Bed Capacity
24
Alzheimer's / Dementia Beds ⓘ
23.1%
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
36% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.9
12% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.4%
Percent of long-stay residents whose need for help with daily activities has increased
3.4%
71% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.5%
Percent of long-stay residents whose ability to move independently worsened
15.5%
16% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.0%
72% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
39% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
47% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.1%
Percent of long-stay residents who lose too much weight
1.1%
78% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.3%
Percent of long-stay residents who have depressive symptoms
4.3%
175% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.6%
Percent of long-stay residents who received an antipsychotic medication
6.6%
37% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.77
Number of hospitalizations per 1,000 long-stay resident days.
1.77
10% better than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.67
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.67
23% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.6%
In line with Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
104% worse than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
9% better than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
18% worse than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
22% worse than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
106% worse than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
31% better than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.5%
Rate of successful return to home or community from a skilled nursing facility.
45.5%
10% worse than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K
16% lower than Arkansas averageArkansas average: $26K
Number of fines
2
36% more fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$21K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 29, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 29, 2025
$14K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 19, 2023
$7K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Care Manor Nursing and Rehab based on CMS SNF Cost Reports.
Occupancy Rate
53.7%
↑ 6.8pp vs 2022
Net Income
$157,871
↑ ~$445K vs 2022
Total Payroll
$3,115,008
↑ ~$528K vs 2022
Profit Margin
2.1%
↑ 6.7pp vs 2022
Loading trend charts...
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