Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Care Manor Nursing and Rehab
Care Manor Nursing and Rehab is a Nursing Home in Arkansas
Care Manor Nursing and… is a Nursing Home in Arkansas
Care Manor Nursing and Rehab
Care Manor Nursing and Rehab is a Nursing Home in Arkansas
Care Manor Nursing and… is a Nursing Home in Arkansas
Care Manor Nursing and Rehab offers skilled nursing care in Mountain Home, Arkansas. The facility provides short-term rehab, long-term care, and respite care services, ensuring a supportive environment for residents. With a focus on personalized care and engaging activities, Care Manor aims to enhance the quality of life for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
53.7%
Residents per day (avg)
64
Occupancy rate
53.7%
Residents per day (avg)
64
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
57% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.6M
Profit
$157.9K
Proprietary home
Corporation
Home revenue
$7,640,201.00
Profit
$157,871.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.5M
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid/Medicare)
Additional licensing details
CMS Certification Number:
045351
Certification type:
XIX/XVIII
County:
Baxter
Ownership & operating entity
Care Manor Nursing and Rehab is administrated by Randy J Sutterfield.
Owner name:
MHCNC, Inc.
Profit status:
Corporation
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
870-424-5040
Amenities & Lifestyle
Programs & Activities
Activities
Daily opportunities for entertainment and socialization with a diverse calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Respite Care, Additional Services
Dining & Nutrition
Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.
Comparison Chart
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.Compare Nursing Homes around Mountain Home
Hiram Shaddox Health and Rehab
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Mountain Home
140
No
12
LOCKARD, TIFFANY
48.6%
$12,308,446.00
$2,815,507.00
22.9%
73.50
5/5
3.5801
5/5
2/5
4/5
-
Care Manor Nursing and Rehab
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72653
104
No
-
SUTTERFIELD, RANDY
53.7%
$7,636,046.00
$2,515,480.00
32.9%
63.60
2/5
4.9379
2/5
4/5
4/5
2
Southern Meadows
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Mountain Home
-
Yes
22
-
-
-
-
-
-
-
-
-
-
-
-
Places of interest near Care Manor Nursing and Rehab
0.0 miles from city center
Mountain Home, AR 72653
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
108
Total Staff
99
Employees
9
Contractors
26,613
Total Hours (Quarter)
39
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 5.9 | No |
| Licensed Practical Nurse | 16 | 8.8 | No |
| Certified Nursing Assistant | 37 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
83 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
10 staff
7.5hs shift avg
Therapy Services ⓘ
8 staff
3.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.6hs shift avg
Dietary Services ⓘ
3 staff
7.7hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
2.9%
of total hours from contractors
785 contractor hours this quarter
Speech Language Pathologist: 1
Physical Therapy Aide: 4
Respiratory Therapy Technician: 1
Qualified Social Worker: 1
Physical Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 37 | 0 | 37 | 11,279 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,242 | 91 | 100% | 8.8 |
| Nurse Aide in Training | 24 | 0 | 24 | 3,529 | 90 | 99% | 6.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,041 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,034 | 71 | 78% | 7.7 |
| Medication Aide/Technician | 1 | 0 | 1 | 649 | 77 | 85% | 8.4 |
| Dental Services Staff | 1 | 0 | 1 | 522 | 65 | 71% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 496 | 64 | 70% | 7.7 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 295 | 38 | 42% | 7.2 |
| Speech Language Pathologist | 0 | 1 | 1 | 292 | 63 | 69% | 4.6 |
| Physical Therapy Aide | 0 | 4 | 4 | 260 | 63 | 69% | 3.9 |
| Registered Nurse | 3 | 0 | 3 | 182 | 31 | 34% | 5.9 |
| Qualified Social Worker | 0 | 1 | 1 | 133 | 51 | 56% | 2.6 |
| Medical Director | 1 | 0 | 1 | 80 | 20 | 22% | 4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 57 | 38 | 42% | 1.5 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 43 | 32 | 35% | 1.4 |
Health Inspection History
Source: CMS Health Citations (Jan 2023 – Aug 2025)
5
Inspections
18
Total Citations
1
Critical (J-L)
0
Serious (G-I)
3.6
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
3
17% of total
Infection Control
2
11% of total
Resident Rights
2
11% of total
Abuse, Neglect & Exploitation
2
11% of total
Pharmacy Services
2
11% of total
Citation Sources
Standard Inspections
14
Complaint Investigations
7
State Comparison (AR)
Citations
18
Arkansas average: 21.8
Critical Citations
1
Arkansas average: 0.4
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 29, 2025 | E | Care Planning | F0641 | Corrected |
| Aug 29, 2025 | D | Care Planning | F0656 | Corrected |
| Jan 17, 2025 | D | Resident Rights | F0625 | Corrected |
| May 16, 2024 | E | Infection Control | F0880 | Corrected |
| May 16, 2024 | E | Infection Control | F0882 | Corrected |
| May 16, 2024 | E | Pharmacy | F0758 | Corrected |
| May 16, 2024 | E | Pharmacy | F0761 | Corrected |
| May 16, 2024 | E | Care Planning | F0657 | Corrected |
| May 16, 2024 | D | Resident Rights | F0558 | Corrected |
| Mar 10, 2023 | E | Nutrition | F0805 | Corrected |
| Mar 10, 2023 | F | Nutrition | F0812 | Corrected |
| Mar 10, 2023 | E | Quality of Care | F0677 | Corrected |
| Mar 10, 2023 | E | Quality of Care | F0695 | Corrected |
| Mar 10, 2023 | D | Care Planning | F0641 | Corrected |
| Mar 10, 2023 | E | Care Planning | F0656 | Corrected |
| Jan 19, 2023 | E | Abuse/Neglect | F0609 | Corrected |
| Jan 19, 2023 | E | Abuse/Neglect | F0610 | Corrected |
| Jan 19, 2023 | J | Quality of Care | F0689 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Reliance Healthcare
Resident Census by Payment Source
64
Total Residents
Medicare
3
(4.7%)
ⓘ
Medicaid
50
(78.1%)
ⓘ
Private Pay/Other
11
(17.2%)
ⓘ
Specialized Care Beds
24
Total Specialty Beds
23.1%
of Bed Capacity
24
Alzheimer's / Dementia Beds ⓘ
23.1%
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
5.0
Score
36% better than avg
Arkansas avg: 7.7
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
14.9
Score
12% worse than avg
Arkansas avg: 13.3
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
3.4%
Lost Too Much Weight
1.1%
Urinary Tract Infection
0.0%
Depressive Symptoms
4.3%
Falls with Major Injury
2.4%
Pneumococcal Vaccine
94.7%
Antipsychotic Use
6.6%
Walking Ability Worsened
15.5%
Influenza Vaccine
96.6%
High Risk Residents with Pressure Ulcers
2.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.0%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
78.6%
Near average
Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.1%
104% worse than avg
Arkansas: 1.5%
Influenza Vaccine
85.0%
9% better than avg
Arkansas: 77.7%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$21K
Arkansas avg: $26K
16% better than avg
Number of Fines
2
Arkansas avg: 1.5
Compared to Arkansas Average
Facility: $21K |
Arkansas Avg: $26K
Penalty History
Showing all 2 penalties (Jan 2023 - Aug 2025)
Aug 29, 2025
Civil Money Penalty
$14K
Jan 19, 2023
Civil Money Penalty
$7K
Financial Trends
Historical financial and operational data for Care Manor Nursing and Rehab based on CMS SNF Cost Reports.
Occupancy Rate
53.7%
↑ 6.8pp vs 2022
Net Income
$157,871
↑ ~$445K vs 2022
Total Payroll
$3,115,008
↑ ~$528K vs 2022
Profit Margin
2.1%
↑ 6.7pp vs 2022
Loading trend charts...
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Claim What’s Yours: Financial Aid for Arkansas Seniors
Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
- General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Rural focus; possible waitlists.
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
- General: Age 60+, Arkansas resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- AR Specifics: Limited direct funding; mostly referral-based.
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
- General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
- General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Limited geographic availability.
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
- General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025): ~$1,004/month (individual).
- Asset Limits: $9,660 (individual), $14,470 (couple).
- AR Specifics: No nursing home-level care requirement.
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- AR Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Arkansas Seniors
Arkansas Medicaid ARChoices
ARChoices
Requirements:
General:Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
AR Specifics:Rural focus; possible waitlists.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living
Choices in Living Resource Center
Requirements:
- General:Age 60+, Arkansas resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- AR Specifics:Limited direct funding; mostly referral-based.
Benefits without Contact:
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver
Living Choices Assisted Living Waiver
Requirements:
- General:Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics:Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AR Specifics:Limited geographic availability.
Benefits without Contact:
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program
Arkansas State Plan Personal Care
Requirements:
- General:Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025):~$1,004/month (individual).
- Asset Limits:$9,660 (individual), $14,470 (couple).
- AR Specifics:No nursing home-level care requirement.
Benefits without Contact:
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- AR Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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