Inspection Reports for
Careone At Hanover Township

101 Whippany Road, Whippany, NJ, 07981

Back to Facility Profile

Deficiencies (last 5 years)

Deficiencies (over 5 years) 2.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

46% better than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

12 9 6 3 0
2020
2021
2022
2024
2025

Census

Latest occupancy rate 83 residents

Based on a March 2024 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

40 60 80 100 Dec 2020 Apr 2021 Sep 2021 Jan 2024 Mar 2024

Notice

Deficiencies: 0 Date: Nov 20, 2025

Visit Reason
This document serves as a Notice of Privacy Practices to inform individuals about how their medical information may be used and disclosed by NJDHSS, the rights they have regarding their health information, and the responsibilities of NJDHSS to protect this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individual rights related to health information, legal duties of NJDHSS, and contact information for privacy concerns.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. GrafDirectorNJDHSS Privacy Officer named as contact for privacy practices

Inspection Report

Complaint Investigation
Census: 83 Deficiencies: 1 Date: Mar 25, 2024

Visit Reason
The inspection was conducted based on Complaint #172250 to investigate allegations related to staffing levels at the facility.

Complaint Details
Complaint #172250 was substantiated as the facility failed to meet minimum staffing requirements per New Jersey law on multiple day shifts during the review period.
Findings
The facility was found not in compliance with New Jersey staffing regulations, failing to maintain the required minimum direct care staff to resident ratios on 11 of 14 day shifts reviewed. The facility was cited for deficient CNA staffing and required to submit a Plan of Correction.

Deficiencies (1)
Failure to maintain the required minimum direct care staff to resident ratios as mandated by the State of New Jersey on 11 of 14 day shifts reviewed.
Report Facts
Census: 83 Sample Size: 3 Day shifts deficient in CNA staffing: 11 Required CNAs on day shifts: 10 Actual CNAs on day shifts: 7

Inspection Report

Annual Inspection
Census: 75 Capacity: 82 Deficiencies: 11 Date: Jan 27, 2024

Visit Reason
A Recertification and Complaint Survey was conducted by Healthcare Management Solutions on behalf of the New Jersey Department of Health from 01/22/24 to 01/25/24.

Complaint Details
Complaint #: NJ152404, NJ153519, NJ153897, NJ154244, NJ154252, NJ155977, NJ157896, NJ158712. Immediate Jeopardy was identified on 01/24/24 at 8:01 PM related to infection control failure with glucometer sanitization.
Findings
The facility was found not in substantial compliance with federal requirements based on deficiencies in multiple areas including infection control, comprehensive assessments, care plan revisions, pressure ulcer prevention, mobility maintenance, accident investigations, respiratory care, binding arbitration agreements, staffing ratios, and kitchen hood safety.

Deficiencies (11)
Failure to sanitize multi-use glucometer between residents per manufacturer's instructions causing Immediate Jeopardy.
Failure to complete significant change Minimum Data Set (MDS) assessment for one resident.
Failure to ensure accurate MDS assessments for three residents.
Failure to revise/update care plans for two residents to reflect changes in condition.
Failure to provide care and services to prevent pressure ulcers and to promote healing for one resident, and failure to reposition residents and use ordered pressure relieving devices.
Failure to provide appropriate treatment and services to prevent decline in range of motion for one resident.
Failure to thoroughly investigate falls and ensure incident reports and care plan updates for two residents.
Failure to update physician orders to accurately reflect care and services for one resident.
Failure to explain binding arbitration agreement and right to rescind within 30 days to three residents.
Failure to maintain required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey.
Failure to ensure kitchen hood system was UL300 compliant and kitchen hood pull station alarm system was functional.
Report Facts
Survey Census: 75 Total Capacity: 82 Sample Size: 28 Deficiency counts: 11 Staffing ratios: 7 Staffing ratios: 8 Staffing ratios: 9

Employees mentioned
NameTitleContext
LPN1Licensed Practical NurseNamed in infection control deficiency related to glucometer sanitization
Director of NursingDirector of NursingNamed in multiple findings including infection control, care plan revisions, and staffing
AdministratorAdministratorNamed in infection control deficiency and binding arbitration agreement findings
Social WorkerSocial WorkerNamed in binding arbitration agreement deficiency
Regional Director of Environmental ServicesRegional Director of Environmental ServicesNamed in kitchen hood system deficiency
Director of RehabilitationDirector of RehabilitationNamed in staffing and mobility deficiencies

Inspection Report

Complaint Investigation
Census: 88 Deficiencies: 1 Date: Jan 25, 2022

Visit Reason
A complaint investigation was conducted based on allegations of medication administration errors at CareOne at Hanover Township.

Complaint Details
The complaint investigation (Complaint #: NJ00151419) found the facility was not in substantial compliance with 42 CFR Part 483, Subpart B. The medication error involved Resident #9 and LPN #1, who administered medications by mouth with applesauce instead of the prescribed route. The nurse was suspended and re-educated. The resident was assessed with no negative effects.
Findings
The facility failed to follow the Physician's Order for the correct route of medication administration for one resident, resulting in a medication error. The Licensed Practical Nurse administered medications orally with applesauce instead of the prescribed route. The resident was assessed with no negative effects found, and corrective actions were taken including suspension and re-education of the nurse.

Deficiencies (1)
Failure to follow Physician's Order for correct medication administration route for Resident #9, resulting in medication error.
Report Facts
Census: 88 Sample Size: 10

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in medication error finding for administering medication incorrectly
Director of NursingDirector of NursingInterviewed regarding medication error and corrective actions
AdministratorAdministratorInterviewed regarding medication error and corrective actions

Inspection Report

Follow-Up
Census: 63 Deficiencies: 1 Date: Sep 8, 2021

Visit Reason
The visit was conducted to assess compliance with New Jersey Administrative Code standards for licensure of long term care facilities, specifically to evaluate staffing ratios and other regulatory requirements.

Findings
The facility was found not in compliance with state-mandated minimum direct care staff-to-resident ratios during multiple shifts in August 2021. Observations and staffing reports revealed insufficient Certified Nursing Aides (CNAs) relative to resident census, with some CNAs assigned more residents than allowed by state regulations. The facility submitted a plan of correction including recruitment efforts and monitoring of staffing ratios.

Deficiencies (1)
Failure to maintain required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey.
Report Facts
Residents on census: 63 Certified Nursing Aides: 6 Residents on census: 60 Certified Nursing Aides: 5 Residents on census: 59 Certified Nursing Aides: 5 Residents on census: 57 Residents on census: 56 Residents on census: 54 Residents on census: 53 Residents per CNA: 10 Residents per CNA: 8 Residents per CNA: 11

Employees mentioned
NameTitleContext
Agency CNA #1Certified Nursing AideReported working 7:00 AM - 3:00 PM shift with 10 residents on 8/31/21
Agency CNA #2Certified Nursing AideReported working 7:00 AM - 3:00 PM shift with 8 residents on 9/1/21
Agency CNA #3Certified Nursing AideReported working 7:00 AM - 3:00 PM and 3:00 PM - 11:00 PM shifts with 11 residents on 9/3/21
Staffing CoordinatorProvided minimum staffing requirements for New Jersey on 9/3/21

Inspection Report

Complaint Investigation
Census: 58 Deficiencies: 0 Date: Aug 27, 2021

Visit Reason
The inspection was conducted as a complaint visit to assess compliance with 42 CFR Part 483, Subpart B, for long term care facilities.

Complaint Details
The visit was complaint-related and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with the regulatory requirements based on this complaint visit.

Report Facts
Sample Size: 3

Inspection Report

Routine
Census: 47 Deficiencies: 0 Date: Apr 12, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 6

Inspection Report

Complaint Investigation
Census: 51 Deficiencies: 0 Date: Feb 3, 2021

Visit Reason
The inspection was conducted as a complaint investigation based on complaint #NJ 00141674.

Complaint Details
Complaint # NJ 00141674 was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with the requirements of 42 CFR Part 483, Subpart B, for long term care facilities based on this complaint visit.

Report Facts
Sample size: 5

Inspection Report

Routine
Census: 56 Deficiencies: 0 Date: Dec 4, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 8

Viewing

Loading inspection reports...