Inspection Reports for Caring Hands Assisted Living

Surveyor conducted a verification visit to assess correction of previous deficiencies at Caring Hands Assisted Living.

All previous citations were corrected and no new deficiencies were issued during this survey.

A standard survey and verification visit was conducted on April 23, 2025, to determine if Caring Hands Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency (SOD #2QKW12) and imposed a total forfeiture of $1,040.00. The licensee is ordered to comply with requirements immediately and maintain substantial compliance within 45 days.

Surveyor conducted a verification visit and a standard survey at Caring Hands Assisted Living to assess compliance with regulatory requirements and verify correction of previous deficiencies.

Five deficiencies were issued, including two repeat deficiencies. Deficiencies included lack of required orientation training for employees, insufficient continuing education hours, medication administration errors, failure to conduct required evacuation drills, and incomplete out-of-state background checks.

A complaint investigation was conducted on August 12, 2024, to determine if Caring Hands Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency #2QKW11 and a forfeiture of $500 imposed on the licensee.

Complaint investigation concluded on August 12, 2024, resulting in findings of noncompliance and issuance of Statement of Deficiency #2QKW11.

Surveyors conducted a complaint investigation at Caring Hands Assisted Living due to allegations that residents were admitted above licensed capacity and concerns about medication administration and resident funds management.

The complaint was substantiated with four deficiencies identified, including exceeding licensed bed capacity before approval, failure to administer medication as prescribed to a resident, improper management of resident personal funds exceeding $200, and incomplete documentation of medication administration.

The complaint was substantiated. Allegations included residents admitted above licensed capacity, residents not receiving medications as prescribed, resident funds being kept in excess of $200 improperly, and medication administration not documented appropriately.

A complaint investigation was conducted on May 7, 2024, to determine if Caring Hands Assisted Living was in substantial compliance with Wisconsin Statutes and Administrative Code requirements for community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #MYKD11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with standards to protect resident health, safety, and welfare.

Complaint investigation concluded on May 7, 2024, resulting in issuance of Statement of Deficiency #MYKD11 for violations of regulatory requirements.

Surveyor conducted a complaint investigation at Caring Hands Assisted Living regarding allegations of mold in the kitchen.

One deficiency was identified related to food safety; the provider's walk-in refrigerator had mold on the shelves, and food items were not stored in a sanitary manner.

The complaint was substantiated. The investigation found mold in the kitchen's walk-in refrigerator and unsanitary food storage conditions.

Surveyor conducted an onsite visit to increase capacity from 24 to 44 residents.

The facility's capacity was increased effective 04/09/2024 to serve up to 44 residents in client groups including advanced age and irreversible dementia/Alzheimer's.

A complaint investigation, self-report review, and standard survey were conducted to determine if Caring Hands Assisted Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #WGPQ11) for violations of Wisconsin Statutes and Administrative Code chapters related to the operation of the facility, establishing grounds for regulatory action and an order to comply with requirements within 45 days.

The visit was complaint-related, involving a complaint investigation, self-report review, and standard survey. Specific substantiation status is not stated.

On 02/13/2023, a surveyor investigated one complaint, reviewed one self-report, and conducted a standard survey at Caring Hands Assisted Living. The complaint was unsubstantiated, but two new deficiencies were identified as a result of the survey and self-report review.

Two deficiencies were found: the provider did not ensure a 30-day written advance notice prior to an involuntary discharge of a resident, and the provider did not conduct other evacuation drills at least semi-annually as required.

The complaint investigated was unsubstantiated. The visit included review of a self-report regarding Resident 1's inappropriate sexual behavior and discharge without 30 day notice.