Inspection Reports for Caring Hearts Assisted Living
3480 E Center St, Pocatello, ID 83201, United States, ID, 83201
Back to Facility ProfileInspection Report Summary
The most recent inspection on April 9, 2025, identified deficiencies related to water temperature control, medication refrigerator temperatures, and kitchen sanitation standards. Earlier inspections showed a range of issues including fire and life safety recordkeeping and prohibited electrical equipment use in September 2024, as well as medication administration errors, infection control lapses, and staff training gaps in March 2024. Inspectors cited recurring themes around environmental controls, medication management, and safety compliance. There were no complaint investigations or enforcement actions listed in the available reports. The pattern of findings suggests ongoing challenges with maintaining regulatory standards, with similar types of deficiencies appearing across inspections.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
5.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
30% better than Idaho average
Idaho average: 7.9 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Follow-Up
Deficiencies: 3
Date: Apr 9, 2025
Visit Reason
The inspection was a follow-up visit related to health care licensure to verify correction of previously identified deficiencies.
Findings
The facility failed to maintain water temperatures within the required range, medication refrigerator temperatures were frequently below the mandated minimum, and the kitchen inspection failed to meet Idaho Food Code standards, requiring a mandatory re-inspection within 10 days.
Deficiencies (3)
The facility did not maintain water temperatures between 105 degrees F and 120 degrees F, with recorded temperatures ranging from 99 to 133 degrees F.
The facility did not maintain medication refrigerator temperatures between 38 and 45 degrees F, with documented temperatures as low as 35 degrees on multiple occasions.
The facility did not meet the standards for the Idaho Food Code; kitchen inspection failed on 4/8/25 requiring mandatory re-inspection within 10 days.
Report Facts
Water temperature range: 99
Water temperature range: 133
Medication refrigerator temperature low occurrences: 51
Medication refrigerator temperature low occurrences: 33
Medication refrigerator temperature low occurrences: 29
Re-inspection timeframe: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Alice Nason | Administrator | Mentioned in relation to facility issues and statements about temperature maintenance and staff training |
| Michael Oldfield | Survey Team Leader | Led the health care licensure and follow-up survey |
Inspection Report
Life Safety
Deficiencies: 3
Date: Sep 10, 2024
Visit Reason
The inspection was conducted as a fire life safety and sanitation licensure survey at the facility.
Findings
The facility failed to maintain required Fire and Life Safety records, including documentation for the five-year internal obstruction investigation of the fire suppression system and related maintenance. Additionally, prohibited electrical equipment usage was observed, including multiplug adapters and relocatable power taps powering medical equipment.
Deficiencies (3)
Facility failed to maintain Fire and Life Safety records including five-year internal obstruction investigation and maintenance of fire suppression system.
Use of multiplug adapter to power a miniature refrigerator in building #3, Room #5, which is prohibited.
Use of relocatable power tap (RPT) to supply power to an oxygen concentrator in building #3, Room #4, which is prohibited.
Report Facts
Response Due Date: Oct 10, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Alice Nason | Administrator | Named as facility administrator |
| Jeremy Wilson | Survey Team Leader | Named as survey team leader |
Inspection Report
Original Licensing
Deficiencies: 5
Date: Mar 29, 2024
Visit Reason
The inspection was conducted as an initial licensure survey for the health care facility.
Findings
The facility was found to have multiple deficiencies including medication administration errors, incomplete medication destruction documentation, outdated resident service agreements, poor infection control practices, and insufficient staff training on resident care and medication policies.
Deficiencies (5)
Facility nurse did not ensure residents received medications and treatments as ordered, including incorrect dosing frequencies and failure to crush medications as ordered.
Medication destruction log did not document two signatures for each medication destroyed as required.
Residents' Negotiated Service Agreements were not consistently updated to reflect significant changes in health status.
Facility did not follow correct infection control procedures, including failure to sanitize hands between medication passes and lack of gloves when administering nasal spray.
Staff were not sufficiently trained on behavior management plans, safe transfers, pureed diet consistency, and medication destruction policies.
Report Facts
Medication doses administered: 56
Medication destruction log signatures: 1
Observation date: Mar 28, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Alice Nason | Administrator | Named as facility administrator acknowledging issues with medication destruction and infection control. |
| Melvin Lu | Survey Team Leader | Led the initial licensure health care survey. |
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