Inspection Reports for Carmel Village at Clovis

The inspection was an unannounced required annual inspection conducted by Licensing Program Analysts to evaluate compliance with licensing requirements.

The facility was found to be clean, in good repair, and compliant with safety and health regulations. No deficiencies were issued during this inspection, though some documents were requested to be updated and submitted by 08/06/2025.

The visit was an unannounced case management visit regarding a Default Decision and Order for Staff 1 (S1) Dequisha Smith to verify that the individual was not employed at the facility.

The Administrator confirmed that Dequisha Smith was never hired, never employed, and never stepped foot on the premises. The Licensing Program Analysts verified that the individual is not working at the facility and will be disassociated.

The inspection was an unannounced Required Annual Inspection conducted by Licensing Program Analysts to assess compliance with regulatory standards at Carmel Village at Clovis.

The facility was generally clean, well-maintained, and properly stocked, but several deficiencies were noted including water temperatures exceeding regulatory limits in resident rooms, lack of non-skid mats in showers, unlocked hazardous chemicals, and incomplete medication logs with missed medications.

The inspection was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate compliance with regulations.

The facility was found to be clean, in good repair, and compliant with environmental and safety standards. However, a deficiency was cited related to medication administration where one resident's medication was not given as directed, posing an immediate health and safety risk.

The inspection was conducted to address the facility's failure to submit Incident Reports to the Fresno Community Care Licensing office on 09/06/22.

A deficiency was cited for failure to submit a written incident report within seven days of occurrence, as required by California Code of Regulations, Title 22, Division 6. The licensee submitted the report late on 09/14/22, posing a potential health and safety risk to residents.

The visit was an unannounced Annual Inspection focused on Infection Control conducted by Licensing Program Analyst M. Yang.

The inspection found that infection control measures were properly followed, including staff wearing facial coverings, visitor screening, social distancing, and adequate PPE supplies. No deficiencies were issued during this inspection.

An unannounced complaint investigation was conducted due to an allegation that the facility was not following the admission agreement.

The investigation found that the licensee applied a surcharge fee to a resident that was not included in the admission agreement, which was substantiated as a violation posing potential health, safety, or personal rights risk.

The complaint alleging that the facility was not following the admission agreement was substantiated based on interviews and records reviewed.

An unannounced complaint investigation visit was conducted in response to an allegation that staff sexually abused a resident while in care.

The investigation substantiated the allegation that staff member S1 pinched resident R1's nipple twice while giving a shower, posing an immediate health and safety risk. An immediate civil penalty was assessed for care and supervision deficiencies.

The complaint was substantiated based on interviews and record reviews. The allegation that staff sexually abused a resident was confirmed, meeting the preponderance of evidence standard.

An unannounced Annual Required Infection Control Inspection was conducted to evaluate the facility's compliance with infection control and COVID-19 mitigation measures.

No deficiencies were observed during the inspection. The facility demonstrated compliance with infection control protocols, including visitor screening, use of personal protective equipment, and physical distancing.