Inspection Reports for Carolina Reserve of Laurel Park
1825 Pisgah Dr, Hendersonville, NC 28791, United States, NC, 28791
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Inspection Report
Follow-Up
Deficiencies: 0
Jul 8, 2025
Visit Reason
Report of a Construction Section Biennial Follow Up Survey conducted to verify correction of previous deficiencies.
Findings
Deficiencies have been corrected. No further action is necessary.
Inspection Report
Capacity: 48
Deficiencies: 12
Jun 20, 2024
Visit Reason
The report documents a Construction Section Biennial Survey conducted on June 20, 2024, to assess compliance with physical plant requirements, building codes, and safety standards for an adult care home licensed for 48 beds.
Findings
Multiple deficiencies were cited including lack of vision panels on double-egress corridor doors, improperly secured compressed gas cylinders, electrical hazards, chronic odors, mechanical system issues, obstructed egress paths, fire-resistance-rated construction failures, malfunctioning fire safety equipment, and sprinkler system deficiencies.
Deficiencies (12)
| Description |
|---|
| Double-egress cross-corridor doors do not have vision panels as required by the 1996 NC State Building Code. |
| Compressed gas cylinders were not properly secured, posing a hazard of becoming dangerous projectiles. |
| Electrical panels were obstructed, limiting required clear working space. |
| Chronic odors due to evaporated floor drain p-trap water seal allowing sewer gases into the building. |
| Mechanical exhaust ventilation system was making a humming sound indicating poor maintenance. |
| Obstructed egress path due to blocked door in Activities Room adjacent to a marked exit. |
| Fire-rated door in Kitchen Pantry was damaged, missing latch bolt, and door closer was not attached. |
| Fire-resistance-rated construction penetrations were not properly firestopped, including pipes and ceiling assemblies with holes and cracks. |
| Multiple multiplug adaptors without integral overcurrent protection were used on electrical receptacles. |
| Ground-fault circuit-interrupter (GFCI) electrical power receptacle failed to trip during testing. |
| Smoke tight corridor doors did not latch properly or were held open by unapproved devices. |
| Fire sprinkler escutcheon plates had dropped exposing openings through fire-resistance-rated ceilings. |
Report Facts
Licensed beds: 48
Portable oxygen cylinders: 32
Inspection Report
Follow-Up
Deficiencies: 2
May 28, 2019
Visit Reason
This is a biennial follow-up construction survey to verify correction of previously identified deficiencies at Carolina Reserve of Laurel Park.
Findings
Some deficiencies were not corrected. Observed issues include broken or unsecured trim on a laminate countertop in the Cafe and a fire-rated corridor door tied open, preventing it from closing and latching properly.
Deficiencies (2)
| Description |
|---|
| Portions of the trim on a laminate countertop in the Cafe were still broken or not firmly fastened in place. |
| The one-hour fire rated door from the dining room to the kitchen was found tied open, preventing it from closing quickly and latching to resist fire and smoke passage. |
Inspection Report
Capacity: 48
Deficiencies: 7
Mar 7, 2019
Visit Reason
The visit was a Construction Section Biennial Survey to assess compliance with building and fire safety codes and adult care home regulations.
Findings
The survey found multiple deficiencies including broken laminate countertop trim, compromised one-hour fire rated walls and ceilings with unsealed penetrations, corridor doors not closing properly, improperly mounted sprinkler escutcheons, excessive combustible storage in non-designated areas, improper storage near fire sprinkler heads, and lack of documentation for monthly inspections of the range hood fire suppression system.
Deficiencies (7)
| Description |
|---|
| Portions of the trim on a laminate countertop were broken or not firmly fastened in place. |
| Unsealed conduit sleeves and penetrations in ceilings compromising one-hour fire rated walls and ceilings. |
| Corridor doors prevented from closing quickly and latching, including smoke barrier doors not closing completely and a wedged fire rated door (corrected during survey). |
| Sprinkler escutcheons missing or not tightly fitted to ceilings in multiple locations. |
| Large quantities of combustible storage in a former bedroom used as maintenance area, not designed as storage room. |
| Improper storage too close to fire sprinkler heads, stacked within 4 inches of ceiling in dry storage room (corrected during survey). |
| No documentation of required monthly inspections of the range hood fire suppression system since October of previous year. |
Report Facts
Total licensed beds: 48
Plastic storage containers: 46
Upholstered chairs: 30
Wood chests: 6
Wood bed frames: 4
Wood framed mirrors: 14
Fire rated door wedge: 1
Unsealed conduit sleeves: 2
Storage clearance below sprinkler head: 4
Inspection Report
Follow-Up
Deficiencies: 0
Nov 14, 2018
Visit Reason
The Adult Care Licensure Section and the Henderson County Department of Social Services conducted a follow-up survey on November 14, 2018.
Findings
The document is a follow-up survey report conducted by regulatory authorities; no specific findings or deficiencies are detailed in the provided text.
Inspection Report
Annual Inspection
Deficiencies: 2
Aug 23, 2018
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on August 22-23, 2018 to assess compliance with state regulations.
Findings
The facility failed to ensure that at least one staff person on the premises at all times had current CPR training, specifically on the third shift. Additionally, the facility failed to administer medications as ordered for one resident, resulting in risks related to depression and mood disorder medications.
Severity Breakdown
Type B Violation: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Facility failed to assure at least one staff person on third shift had CPR training within the past 24 months for 3 of 3 sampled staff. | Type B Violation |
| Facility failed to administer medications as ordered for one resident related to depression and mood disorder medications, including failure to discontinue escitalopram and failure to administer olanzapine as ordered. | Type B Violation |
Report Facts
Staff without current CPR training: 3
Medication refusal count: 9
Medication doses missed: 13
Medication supply: 150
Medication supply: 90
Medication supply: 90
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff C | Supervisor/Medication Aide | Failed to have current CPR training |
| Staff D | Personal Care Aide | Failed to have current CPR training |
| Staff E | Personal Care Aide | Failed to have current CPR training |
| Business Office Manager | Responsible for tracking staff CPR training | |
| Resident Care Coordinator | Responsible for scheduling staff and tracking CPR certifications | |
| Director of Clinical Services | Responsible for assuring CPR trained staff on each shift and medication administration oversight | |
| Administrator | Aware of CPR rule and facility compliance | |
| Medication Aide | Administered medications and responsible for medication order approvals |
Inspection Report
Capacity: 48
Deficiencies: 1
Apr 6, 2017
Visit Reason
The visit was a Construction Section Biennial Survey to assess compliance with the 1996 Minimum and Desired Standards and Regulations for Homes for the Aged and Disabled, the 2005 Rules for Adult Care Homes of Seven or More Beds, and the 1996 North Carolina State Building Code.
Findings
The facility failed to maintain the service and maintenance of the Fire Alarm Control Panel, resulting in audio-visual devices not activating in the Front Lobby, 100 Hall, and 200 Hall during testing, which could bring harm to residents, staff, and guests.
Deficiencies (1)
| Description |
|---|
| Failed to maintain the service and maintenance of the Fire Alarm Control to notify occupants of emergency events; audio-visual devices did not activate in the Front Lobby, 100 Hall, and 200 Hall during testing. |
Report Facts
Licensed beds: 48
Inspection Report
Complaint Investigation
Deficiencies: 2
Dec 8, 2015
Visit Reason
The Adult Care Licensure Section and the Henderson County Department of Social Services conducted a follow-up survey and complaint investigation on-site December 8-10, 2015, triggered by concerns related to Resident #5's care and missed laboratory tests.
Findings
The facility failed to notify the prescribing physician when laboratory tests (blood for hematology and stool samples for occult blood) were not completed timely as ordered for Resident #5, resulting in the resident's hospital admission and subsequent death. Additionally, the facility failed to provide Resident #5's family with reasonable responses regarding lab results and missed lab notifications.
Complaint Details
The complaint investigation revealed that Resident #5's weekly CBC blood draw scheduled for 11/25/15 was not performed due to a requisition error, and the family was not informed. The stool occult blood test was also delayed without physician notification. Resident #5 was hospitalized on 11/30/15 with critically low hemoglobin and later died on 12/11/15. The family did not receive timely communication about missed labs or the resident's condition.
Severity Breakdown
Type A1 Violation: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to notify the prescribing physician when laboratory tests were not completed timely for Resident #5, resulting in hospital admission and death. | Type A1 Violation |
| Failed to assure Resident #5's family member received a reasonable response to requests for lab results. | — |
Report Facts
Hemoglobin lab result: 4.8
Lab orders: 1
Date of hospital admission: 2015
Date of death: 2015
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Administrator | Interviewed regarding lab requisition errors and communication failures. | |
| Assistant Resident Care Coordinator (ARCC) | Involved in lab requisition process and communication with Resident #5. | |
| First Shift Supervisor/Medication Aide (Staff A) | Interviewed about lab results and communication with family. | |
| Supervisor/Medication Aide (Staff B) | Mentioned in communication attempts with family and Administrator. |
Inspection Report
Complaint Investigation
Deficiencies: 2
Aug 6, 2015
Visit Reason
The Adult Care Licensure Section and the Henderson County Department of Social Services conducted a follow-up survey and complaint investigation initiated by the Henderson County Department of Social Services on July 22, 2015.
Findings
The facility failed to assure medications were administered as prescribed for 6 of 7 sampled residents involving 22 different medications. Multiple residents experienced missed or delayed medication doses due to pharmacy delivery issues, incorrect medication strengths, and documentation inaccuracies. The facility also failed to maintain accurate medication administration records for 3 residents.
Complaint Details
Complaint investigation initiated by Henderson County Department of Social Services on July 22, 2015, related to medication administration and documentation issues.
Severity Breakdown
Type B Violation: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Facility failed to assure medications were administered as prescribed for 6 of 7 sampled residents involving 22 different medications. | Type B Violation |
| Facility failed to assure accurate documentation of medication administration on 3 of 7 sampled residents' Medication Administration Records (MARs). | — |
Report Facts
Number of residents with medication administration issues: 6
Number of different medications involved: 22
Missed doses of Ventolin: 30
Missed doses of Atenolol: 14
Missed doses of other medications: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Medication Aide | Named in relation to medication administration and documentation issues, including missed doses and refill requests. |
| Staff C | Medication Aide | Named in relation to medication administration and documentation issues. |
| Administrator | Involved in medication administration, refill processes, and interviews regarding medication issues. |
Inspection Report
Follow-Up
Deficiencies: 3
May 14, 2015
Visit Reason
Follow-up survey conducted to verify correction of previously identified deficiencies at the facility.
Findings
Some deficiencies related to building equipment and fire safety were not corrected, including compromised one-hour fire rated walls and ceilings with unsealed holes and missing sprinkler escutcheons in multiple locations.
Deficiencies (3)
| Description |
|---|
| One-hour fire rated walls and/or ceilings were compromised in several locations with holes, sleeves, and penetrations not sealed with approved materials, risking rapid fire spread. |
| Hole in the attic smoke barrier wall above 200 Hall. |
| Sprinkler escutcheons missing or not tightly fitted to the ceiling in the Sunroom, compromising one-hour fire protection. |
Inspection Report
Annual Inspection
Deficiencies: 4
Apr 2, 2015
Visit Reason
The Adult Care Licensure Section conducted an on-site annual and follow-up survey on March 31-April 2, 2015.
Findings
The facility failed to assure medication was administered in accordance with physician orders for 1 of 6 sampled residents, failed to accurately document medication administration for 3 of 6 residents, failed to prevent borrowing of medications for 6 of 10 sampled residents, and failed to implement infection control procedures related to storage and disinfection of resident glucometers for 3 of 5 residents.
Severity Breakdown
Type B Violation: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Medication was administered without a valid physician order for Resident #6 for hydrocodone/acetaminophen (Norco). | Type B Violation |
| Medication Administration Records were inaccurate for controlled medications for Residents #1, #2, and #6. | — |
| Medications were borrowed from other residents without proper documentation or replacement for Residents #2, #5, #7, #8, #9, and #10. | — |
| Failure to implement infection control consistent with CDC guidelines related to storage and disinfection of glucometers for Residents #2, #11, and #12. | — |
Report Facts
Doses administered without valid order: 52
Tablets borrowed: 23
Tablets borrowed: 35
Tablets borrowed: 7
Tablets borrowed: 4
Tablets borrowed: 4
Medication quantity: 10
Medication quantity: 60
Medication quantity: 90
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Observed using glucometer without disinfecting before use. |
| Staff B | Medication Aide | Interviewed about missing medication documentation and borrowing medications. |
| Staff C | Medication Aide | Observed and interviewed regarding glucometer disinfection practices. |
| Executive Director | Interviewed regarding medication borrowing policies and pharmacy communication. | |
| Resident Care Coordinator | Interviewed regarding medication administration and borrowing policies. | |
| Pharmacy Manager | Interviewed about medication delivery and refill procedures. |
Inspection Report
Capacity: 48
Deficiencies: 9
Mar 19, 2015
Visit Reason
Biennial Construction Survey conducted to assess compliance with building, fire safety, electrical, mechanical, and plumbing equipment standards for an adult care home.
Findings
The survey found multiple deficiencies including compromised one-hour fire rated walls and ceilings with unsealed penetrations, corridor doors that do not close and latch properly, unsafe storage of portable medical oxygen cylinders, sealed combustion air inlet duct risking carbon monoxide buildup, and presence of a prohibited portable electric heater.
Deficiencies (9)
| Description |
|---|
| Unsealed conduit sleeve through the ceiling in the oxygen room. |
| Penetration by ¾ Pex pipe through the ceiling of the riser room. |
| Hole in the attic smoke barrier wall above 200 Hall. |
| Light fixture hanging down from ceiling in corridor near room 310. |
| Missing or not tightly fitted sprinkler escutcheons in multiple locations including sunroom, closet off room 103, resident bath on 100 Hall, soiled utility, and oxygen room. |
| Corridor doors prevented from closing quickly and latching, including kitchen door wedged open, janitor's closet door and soiled linen door held open by mechanical 'kick-downs'. |
| Improper handling and storage of portable medical oxygen cylinders stored in unapproved beverage crates. |
| Combustion air inlet duct sealed with plastic in riser/mechanical room, risking improper combustion and carbon monoxide introduction. |
| Presence of a portable electric heater in the BOM office, which is prohibited. |
Report Facts
Licensed bed capacity: 48
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