Carolina Village

Carolina Village is a Nursing Home in North Carolina

Carolina Village is a Nursing Home in North Carolina

Carolina Village

Hendersonville, NC 28792 View Map

Carolina Village is a Nursing Home in North Carolina

Carolina Village is a Nursing Home in North Carolina

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Overview of Carolina Village
Carolina Village is Hendersonville’s only non-profit Life Plan Community. It offers a full continuum of care including independent living, assisted living, and skilled nursing. Residents enjoy a lifestyle of independence and leisure with stunning amenities and a warm, welcoming community.
(984)-389-8292

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 6.69/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 60

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 70.6%
Residents per day (avg) 48
Occupancy rate
70.6%
Residents per day (avg)
48

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

55% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$43.8M
Surplus of revenue
$2.4M
Voluntary non-profit home Other
Home revenue
$43,812,742.00
Surplus of revenue
$2,395,783.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.2M
32.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.2M
Total costs $41.4M
Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Status
Active

Additional licensing details

License number: HAL-045-067
CMS Certification Number: 345123
County: Henderson

Safety & Compliance

Safety Features: 24/7 security & access to nursing support.

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

Fitness centers
exercise pool & therapy pool
library
woodworking shop
arts & crafts studio
dining at Village restaurant & bistro
serene mountain and lake views & nature trails
utilities
taxes
WiFi
laundry & housekeeping services
home maintenance
lawn care
trash removal.

Programs & Activities

Activities
Countless social programs, such as book groups & Spanish club.
Specific Programs
Independent Living Support, Rehabilitation, Care Center (Assisted Living), Medical Center (Skilled Nursing), Life Enrichment, 8 Dimensions of Wellness, Amenities, Fitness, Dining

Pricing & Financial Information

Dining & Nutrition

Food Description
Dining options include a traditional dining venue with tableside service, fast-casual dining, a bar, and a coffeehouse-style nook.
Special Diets
Yes

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

15 visits/inspections

Results

10 with citations

0 without citations

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Nursing Homes around North Carolina
Carolina Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NC 28792
58
No
-
-
-
70.6%
$40,199,670.00
$14,226,714.00
35.4%
48.30
5/5
6.6937
4/5
5/5
5/5
-
Van Duyn Center for Rehabilitation and Nursing
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Syracuse
513
No
A+
8
AUGENSTEIN, JACK
71.9%
$71,616,403.00
$18,797,059.00
26.2%
480.90
1/5
4.7735
1/5
4/5
-
4

Places of interest near Carolina Village

Address 0.0 miles from city center

Address Hendersonville, NC 28792

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

124
Total Staff
121
Employees
3
Contractors
31,945
Total Hours (Quarter)
46
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1610 No
Licensed Practical Nurse1310.3 No
Certified Nursing Assistant617.5 No
Staff by Category
Administration
2 staff
3.5hs shift avg
Nursing Staff
90 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
7.6hs shift avg
Therapy Services
20 staff
6.3hs shift avg
Activities & Recreation
1 staff
7.5hs shift avg
Social Services
4 staff
6.4hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
1 staff
7.6hs shift avg
Contractor Analysis
0.7%
of total hours from contractors
229 contractor hours this quarter
Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6106115,56691100%7.5
Licensed Practical Nurse130134,68691100%10.3
Registered Nurse160163,4799099%10
Clinical Nurse Specialist4041,9998492%7.5
Respiratory Therapy Technician4049168088%6.6
Speech Language Pathologist5059086875%6
Physical Therapy Assistant4047346571%7.3
Physical Therapy Aide4045196571%6.1
Dietitian1014866167%8
Administrator1014725965%8
Nurse Practitioner1014605864%7.9
Mental Health Service Worker1014485965%7.6
Therapeutic Recreation Specialist1014405965%7.5
Qualified Social Worker4043645459%6.4
Respiratory Therapist1012403336%7.3
Occupational Therapy Aide0111113842%2.9
Medical Director0116091100%0.7
Occupational Therapy Assistant0115889%7.2

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Jan 2025)

3
Inspections
7
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.33
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
5
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
1
14% of total
Quality of Life & Care
1
14% of total
Administration
1
14% of total
Citation Sources
Standard Inspections 7
Complaint Investigations 0
State Comparison (NC)
Citations
7
North Carolina average: 20.9
Critical Citations
0
North Carolina average: 1.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jan 24, 2025 E NutritionF0812 Corrected
Jan 24, 2025 D Resident RightsF0554 Corrected
Oct 13, 2023 B Care PlanningF0640 Corrected
Aug 04, 2022 E AdministrationF0867 Corrected
Aug 04, 2022 E NutritionF0812 Corrected
Aug 04, 2022 D Quality of CareF0692 Corrected
Aug 04, 2022 B Care PlanningF0842 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
45 Total Residents
Medicare 14 (31.1%)
Private Pay/Other 31 (68.9%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.8 Score
32% better than avg North Carolina avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.0 Score
Near average North Carolina avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
14.8%
Lost Too Much Weight
3.7%
Urinary Tract Infection
3.9%
Depressive Symptoms
0.0%
Falls with Major Injury
6.5%
Pneumococcal Vaccine
98.1%
Antipsychotic Use
11.2%
Walking Ability Worsened
9.6%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
4.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
35.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.9% 24% better than avg North Carolina: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg North Carolina: 1.5%
Influenza Vaccine
98.2% 26% better than avg North Carolina: 78.1%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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