Occupancy rate
71%
In line with North Carolina averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Nursing Home
Carolina Village
Carolina Village is Hendersonville’s only non-profit Life Plan Community. It offers a full continuum of care including independent living, assisted living, and skilled nursing. Residents enjoy a lifestyle of independence and leisure with stunning amenities and a warm, welcoming community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
60
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.6%
Residents per day (avg)
48
Occupancy rate
70.6%
Residents per day (avg)
48
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
55% of new residents, often for short stays.
Typical stay
4 - 5 months
Finances and operations
Voluntary non-profit community
Home revenue
$43.8M
Surplus of revenue
$2.4M
Voluntary non-profit community
Home revenue
$43,812,742.00
Surplus of revenue
$2,395,783.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$41.4M
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy
In line with North Carolina averageOccupied beds
42 / 60
Average residents
85 per day
License details
Status
Active
County:
Henderson
Additional licensing details
License number:
HAL-045-067
CMS Certification Number:
345123
Safety & Compliance
Safety Features:
24/7 security & access to nursing support.
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Activities
Countless social programs, such as book groups & Spanish club.
Specific Programs
Independent Living Support, Rehabilitation, Care Center (Assisted Living), Medical Center (Skilled Nursing), Life Enrichment, 8 Dimensions of Wellness, Amenities, Fitness, Dining
Pricing & Financial Information
Dining & Nutrition
Food Description
Dining options include a traditional dining venue with tableside service, fast-casual dining, a bar, and a coffeehouse-style nook.
Special Diets
Yes
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
15 visits/inspections
Results
10 with citations
0 without citations
North Carolina average: 10 inspections with citations
Show Inspection Reports
Latest inspection
Date:August 5, 2025
Type:Follow Up
13 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
North Carolina average 4
Last Health inspection on Jan 2025
Total health citations
7
Citations per inspection
2.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 7 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
0 critical citations
0 serious citations
5 moderate citations
2 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Jan 24, 2025
Corrected
Resident Rights moderate citation
Jan 24, 2025
Corrected
Care Planning minor citation
Oct 13, 2023
Corrected
Administration moderate citation
Aug 04, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Carolina Village
+43%
+68%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 28792
58
70.6%
$40,199,670.00
$14,226,714.00
35.4%
48
6.6937
7
+43%+68%-8%
Ahoskie House
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 27910
60
-
-
-
-
-
-
-
-
-
Alpha Care One Assisted Living
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 27834
120
-
-
-
-
-
-
-
-
-
Brekenridge Retirement Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 27804
64
-
-
-
-
-
-
-
-
-
Brockford Inn
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NC 28630
67
-
-
-
-
-
-
-
-
-
Carolina Village
Type of care:
SNF
AL
Community:
NC 28792
Bed Count:
58
CCN:
345123
Occupancy:
70.6%
Home Revenue:
$40,199,670.00
Payroll Costs:
$14,226,714.00
Payroll %:
35.4%
Avg Residents/Day:
48
Overall Rating:
Adj Nurse Hours:
6.6937
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
7
RN share vs State Avg:
+43%
+43%
Staffing vs State Avg:
+68%
+68%
Occupancy vs State Avg:
-8%
-8%
Places of interest near Carolina Village
0.0 miles from city center
Hendersonville, NC 28792
Calculate Travel Distance to Carolina Village
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
124
Total Staff
121
Employees
3
Contractors
31,945
Total Hours (Quarter)
46
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 10 | No |
| Licensed Practical Nurse | 13 | 10.3 | No |
| Certified Nursing Assistant | 61 | 7.5 | No |
Staff by Category
Administration ⓘ
2 staff
3.5hs shift avg
Nursing Staff ⓘ
90 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.6hs shift avg
Therapy Services ⓘ
20 staff
6.3hs shift avg
Activities & Recreation ⓘ
1 staff
7.5hs shift avg
Social Services ⓘ
4 staff
6.4hs shift avg
Dietary Services ⓘ
1 staff
8hs shift avg
Other Services ⓘ
1 staff
7.6hs shift avg
Contractor Analysis
0.7%
of total hours from contractors
229 contractor hours this quarter
Medical Director: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 61 | 0 | 61 | 15,566 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 13 | 0 | 13 | 4,686 | 91 | 100% | 10.3 |
| Registered Nurse | 16 | 0 | 16 | 3,479 | 90 | 99% | 10 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,999 | 84 | 92% | 7.5 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 916 | 80 | 88% | 6.6 |
| Speech Language Pathologist | 5 | 0 | 5 | 908 | 68 | 75% | 6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 734 | 65 | 71% | 7.3 |
| Physical Therapy Aide | 4 | 0 | 4 | 519 | 65 | 71% | 6.1 |
| Dietitian | 1 | 0 | 1 | 486 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 58 | 64% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 448 | 59 | 65% | 7.6 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 440 | 59 | 65% | 7.5 |
| Qualified Social Worker | 4 | 0 | 4 | 364 | 54 | 59% | 6.4 |
| Respiratory Therapist | 1 | 0 | 1 | 240 | 33 | 36% | 7.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 111 | 38 | 42% | 2.9 |
| Medical Director | 0 | 1 | 1 | 60 | 91 | 100% | 0.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 58 | 8 | 9% | 7.2 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
45 residents
Residents by payment source
Medicare
14 residents (31.1%)
Private pay or other
31 residents (68.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
32% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
In line with North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.8%
Percent of long-stay residents whose need for help with daily activities has increased
14.8%
16% better than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.6%
Percent of long-stay residents whose ability to move independently worsened
9.6%
59% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.5%
66% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
80% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.1%
Percent of long-stay high risk residents with pressure ulcers
4.1%
34% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.9%
Percent of long-stay residents with a urinary tract infection
3.9%
47% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.7%
Percent of long-stay residents who lose too much weight
3.7%
50% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.2%
Percent of long-stay residents who received an antipsychotic medication
11.2%
16% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
7% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
24% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
26% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Carolina Village based on CMS SNF Cost Reports.
Occupancy Rate
70.6%
↓ 2.9pp vs 2023
Net Income
$2,395,783
↑ ~$736K vs 2023
Total Payroll
$16,409,203
↑ ~$1.1M vs 2023
Profit Margin
6.0%
↑ 1.5pp vs 2023
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