Most inspections at this facility were clean, including the most recent report dated August 15, 2025, which had no deficiencies. Several complaint investigations were unsubstantiated, with allegations such as improper medication administration, inadequate resident care, and restricted resident movement found to be without basis. However, there were some deficiencies in prior years related primarily to medication administration errors and resident supervision, including incidents where residents received the wrong medications and cases of inadequate supervision leading to residents leaving the facility unsupervised. These issues resulted in civil penalties, including a $500 fine in 2021 and a $250 fine in 2022, but no enforcement actions or license suspensions are listed in the available reports. The facility appears to have improved over time, with recent inspections showing no deficiencies and appropriate responses to earlier incidents.
The visit was an unannounced complaint investigation triggered by an allegation that the facility licensee does not ensure that staff has a criminal clearance.
Findings
The investigation found that the facility does ensure staff have criminal clearances, and the allegation was determined to be unfounded. No deficiencies were observed or cited during the visit.
Complaint Details
The complaint alleged that the licensee does not ensure staff have criminal clearances. The complaint was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis, and the complaint was dismissed.
Report Facts
Capacity: 68Census: 58
Employees Mentioned
Name
Title
Context
Emily Venegas
Executive Director
Met with Licensing Program Analyst during the complaint investigation
The inspection was an unannounced required annual inspection conducted to evaluate compliance with licensing requirements at Cedarbrook Memory Care Community.
Findings
The facility was found to be clean, in good repair, and free of hazards. Resident rooms and common areas were adequately furnished and maintained. Medications and chemicals were properly stored. Staff and resident files were reviewed and found to be up to date. No deficiencies were issued during this inspection.
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Hot water temperature: 114.9Refrigerator temperature: 32Freezer temperature: 0
Employees Mentioned
Name
Title
Context
Emily Anne Venegas
Executive Director
Met with Licensing Program Analyst during inspection and received report
The visit was conducted as a case management incident investigation due to a reported medication error involving residents and a caregiver at the facility.
Findings
The facility took immediate corrective actions including staff training and monitoring of the affected resident, with no adverse reactions reported. No deficiencies were cited as the facility complied with reporting requirements and took necessary steps to ensure resident safety.
Complaint Details
The complaint involved medication errors. The complaint was not substantiated as no deficiencies were cited and the facility demonstrated appropriate response and corrective measures.
Report Facts
Capacity: 68Census: 60
Employees Mentioned
Name
Title
Context
Emily Anne Venegas
Executive Director
Discussed concerns regarding medication errors and provided documentation of staff training
Martin Vega
Licensing Program Analyst
Acknowledged receipt of the report and involved in the case management discussion
An unannounced complaint investigation visit was conducted in response to an allegation that staff were not permitting a resident to leave the facility.
Findings
The investigation found the allegation to be unfounded. Residents, including Resident 1, were permitted to leave the facility under supervision, with documented proof of multiple outings and proper check-in/check-out procedures demonstrated by staff.
Complaint Details
The complaint alleging that staff were not permitting residents to leave the facility was investigated and found to be unfounded, meaning the allegations were false or without reasonable basis.
The visit was a case management follow-up on an incident report involving medication administration to a client.
Findings
The report found that immediate and appropriate action was taken following the incident, including notification of the physician and responsible party, staff discipline and retraining, and no adverse reactions to the resident. No deficiencies were cited.
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Capacity: 68Census: 61
Employees Mentioned
Name
Title
Context
Emily Venegas
Executive Director
Spoke with Licensing Program Analyst about the incident
Kayleen
Regional Nurse
Reported staff discipline and retraining on medication administration
The visit was an unannounced Case Management inspection conducted by the Licensing Program Analyst to evaluate compliance and address a Decision and Order excluding a staff member from the facility.
Findings
No deficiencies were observed or cited during the visit. The Licensing Program Analyst served a Decision and Order excluding a specific staff member from the facility premises and requested updates to personnel records accordingly.
Report Facts
Capacity: 68Census: 60
Employees Mentioned
Name
Title
Context
Kayleen August
Executive Director
Met with Licensing Program Analyst during the inspection and was informed about the exclusion order
Unannounced complaint investigation visit conducted due to an allegation that staff were not correctly administering medications.
Findings
Based on observation and records review, no issues with medication administration were found. The allegations were determined to be unsubstantiated and no deficiencies were issued.
Complaint Details
Allegation that staff is not correctly administering medications was investigated and found unsubstantiated due to lack of preponderance of evidence.
Employees Mentioned
Name
Title
Context
Sarah Dennis
Executive Director
Met with Licensing Program Analyst during investigation and named in report.
Samantha Keith
Director of Resident Services
Reviewed medications with Licensing Program Analyst during investigation.
Unannounced complaint investigation visit conducted due to a complaint alleging that staff do not ensure resident’s catheter is properly maintained.
Findings
The investigation found that the resident's catheter was properly maintained with no evidence supporting the allegation. The allegations were determined to be unsubstantiated, and no deficiencies were issued.
Complaint Details
Complaint alleging staff do not ensure resident’s catheter is properly maintained. The complaint was unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 68
Employees Mentioned
Name
Title
Context
Sarah Dennis
Executive Director
Met with Licensing Program Analyst during investigation
Martin Vega
Licensing Program Analyst
Conducted the complaint investigation
Samantha Keith
Director of Resident Services
Met with Licensing Program Analyst during investigation
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2024-07-18 regarding multiple allegations about resident care at Cedarbrook Memory Care Community.
Findings
The investigation found no preponderance of evidence to substantiate the allegations, which included locked restrooms, inadequate food portions, lack of drinking water, unmet grooming needs, and lack of activities. Observations, interviews, and record reviews indicated the facility met care standards.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included locked restrooms, inadequate food portions, lack of drinking water, unmet grooming needs, and lack of activities. The facility provided evidence and observations that disproved these claims.
Report Facts
Capacity: 68Census: 63
Employees Mentioned
Name
Title
Context
Samantha Keith
Director of Resident Services
Met with Licensing Program Analyst during visit and discussed allegations
Vadim Gorban
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
The visit was conducted as a case management incident inspection related to an incident involving resident R1 on 2024-05-11, focusing on the resident's increased lethargy and decreased responsiveness.
Findings
During the visit, the Licensing Program Analyst toured the facility, conducted a safety check, interviewed staff and the administrator, and reviewed incident reports. No deficiencies were cited during this visit.
Report Facts
Incident date: May 11, 2024Incident report submission date: May 17, 2024
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during the visit and provided information about the incident
The inspection was an unannounced required annual inspection conducted to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, in good repair, and free of hazards. Resident rooms and common areas were adequately furnished and maintained. Food storage and medication storage met regulatory standards. Staff and resident files were reviewed and found to be compliant. No deficiencies were issued during this inspection.
Report Facts
Facility capacity: 68Resident census: 58
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during inspection and named in report
The visit was conducted to address an incident where resident R1 went AWOL on 02/17/2024. The facility was unaware of the resident's absence, and the resident has dementia and is unable to leave unassisted.
Findings
A deficiency was cited due to failure to provide adequate care and supervision when resident R1 left the facility unsupervised. The facility was not aware of the resident's absence until notified by Fresno Police Department, posing an immediate health and safety risk.
Complaint Details
The visit was complaint-related due to an incident where resident R1 went AWOL. The deficiency was substantiated as the facility failed to provide adequate supervision.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to provide care and supervision when memory care resident R1 left the facility unsupervised on 02/17/24 at approximately 8:38 PM. The facility was unaware until 10:15 PM when Fresno PD notified them, posing an immediate health and safety risk.
Type A
Report Facts
Capacity: 68Census: 59Plan of Correction Due Date: Feb 27, 2024
The visit was conducted as a case management response to an incident report received by the regional office on 2023-09-14.
Findings
The facility failed to submit an incident report to Licensing within the required seven-day timeframe, which posed a potential safety risk to residents in care.
Complaint Details
The visit was complaint-related, triggered by an incident report. The facility was found to have failed in timely notification to Licensing as required by Title 22.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Facility failed to submit incident report in timely manner to Licensing, which poses potential safety risk to residents in care.
Type B
Report Facts
Capacity: 68Census: 58Deficiency count: 1Plan of Correction Due Date: Jan 5, 2024
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during the visit and discussed findings
Vadim Gorban
Licensing Program Analyst
Conducted the case management visit and authored the report
An unannounced complaint investigation visit was conducted in response to a complaint received on 2023-10-02 alleging that staff did not assist a resident with obtaining medical care.
Findings
The investigation included a review of facility records and interviews with staff and the administrator. It was found that medical care was provided to the resident in need. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleging staff did not assist a resident with obtaining medical care was investigated and found to be unsubstantiated.
Report Facts
Capacity: 68Census: 60
Employees Mentioned
Name
Title
Context
Samantha Keith
Director of Resident Services
Met with Licensing Program Analyst during the investigation
Vadim Gorban
Licensing Program Analyst
Conducted the complaint investigation visit
Sarah Dennis
Administrator
Named as facility administrator and interviewed during investigation
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-05-12 regarding staff mismanagement of residents' medication and staff giving resident medication from another resident.
Findings
The investigation found both allegations unsubstantiated after reviewing facility records, interviewing staff and the administrator, and observing the facility. No deficiencies were issued during this inspection.
Complaint Details
The complaint involved two allegations: staff mismanaged residents' medication and staff gave resident medication from another resident. Both allegations were found unsubstantiated due to lack of preponderance of evidence.
Report Facts
Capacity: 68Census: 57
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during investigation and named in findings
The inspection was an unannounced complaint investigation visit triggered by an allegation that a resident was being overcharged for services.
Findings
The investigation found that the facility was charging a resident for gloves and incontinence supplies, which is allowed by regulations. Therefore, the allegation of overcharging was unsubstantiated and no deficiencies were issued.
Complaint Details
The complaint alleged that a resident was being overcharged for services. The allegation was found to be unsubstantiated based on interviews and record review.
Report Facts
Capacity: 68Census: 58
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during investigation and named in findings
The visit was an unannounced annual inspection focused on infection control conducted by the Licensing Program Analyst.
Findings
The facility appeared clean with no fire clearance issues, maintained social distancing, had adequate supplies of medications, food, cleaning and PPE, and staff were observed following infection control protocols. No deficiencies were found during the inspection.
Report Facts
Fire extinguisher service date: Jun 10, 2022Water temperature: 105Medication supply duration: 30
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during inspection and named in report
The visit was an unannounced case management visit to complete a health and safety check on residents following a Special Incident Report (SIR) received by Community Care Licensing.
Findings
The Licensing Program Analyst toured the facility, reviewed resident files and staff training credentials, and advised the facility to update Needs and Services plans for fall risk residents. No citations were issued during this visit.
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Named as the facility administrator contacted during the visit.
Narissa Rodriguez
Manager on duty
Met by Licensing Program Analyst during the visit and participated in the exit interview.
The visit was an unannounced complaint investigation conducted in response to allegations received on 09/16/2022 regarding resident care issues including pressure injuries, lack of assistance with ambulating, and unmet dietary needs.
Findings
Based on interviews and record reviews, the allegations were found to be unsubstantiated due to lack of preponderance of evidence. No deficiencies were issued during the investigation.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included resident developed pressure injuries while in care, staff did not assist resident with ambulating, and facility did not meet resident's dietary needs. The investigation found no sufficient evidence to prove violations.
Report Facts
Capacity: 68Census: 56
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during investigation and received report
The visit was an unannounced case management inspection triggered by a Special Incident Report (SIR) alleging that resident R1 was administered medications belonging to resident R2, posing a potential health and safety risk.
Findings
The facility was found to have violated section 87465(a)(4) for failing to ensure proper medication administration, resulting in a repeat violation with a civil penalty to be applied. The Executive Director acknowledged the deficiency and outlined plans for staff monitoring and training.
Complaint Details
The visit was complaint-related based on a Special Incident Report (SIR) received by Community Care Licensing alleging medication administration errors. The violation was substantiated as a repeat violation with civil penalties to be applied.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Facility staff administered medications belonging to resident R1 to resident R2, posing an immediate health and safety risk.
Type A
Report Facts
Capacity: 68Census: 55Deficiencies cited: 1
Employees Mentioned
Name
Title
Context
Sarah Dennis
Executive Administrator
Met with Licensing Program Analyst during inspection and named in findings
The visit was conducted as a follow-up on an incident report submitted to the Fresno CCL office regarding medication administration errors on 10/03/2022.
Findings
The facility was found to have administered medications belonging to resident R2 to resident R1, posing an immediate health and safety risk. A deficiency was cited and a civil penalty of $250 was assessed for a repeat violation.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Facility staff administered medications belonging to resident R2 to resident R1, violating medication administration requirements.
Type A
Report Facts
Civil penalty amount: 250Deficiency count: 1
Employees Mentioned
Name
Title
Context
Samantha Keith
Director of Resident Services
Met with Licensing Program Analyst during visit and involved in plan of correction
Alexandria Walton
Licensing Program Analyst
Conducted the case management visit and authored the report
The visit was an unannounced case management visit to return the complete file for resident R1 that was removed from the facility on 09/19/2022.
Findings
No deficiencies were issued during this visit. The Licensing Program Analyst met with the Business Office Manager as the Administrator was unavailable.
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Named as the facility Administrator who was not available during the inspection.
Narissa Rodriguez
Business Office Manager
Met with Licensing Program Analyst during the visit and received the report.
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2022-03-11 alleging that residents were locked out of their rooms.
Findings
The investigation found that residents and families were informed that staff lock resident doors after exit to prevent wandering and theft, with staff available to unlock doors on request. Residents may have keys prior to admission. The allegation was unsubstantiated and no deficiencies were issued.
Complaint Details
The complaint alleged that residents were locked out of their rooms. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Capacity: 68Census: 56
Employees Mentioned
Name
Title
Context
Gao Moua
Director of Resident Services
Met during investigation and involved in exit interview
The visit was an unannounced annual inspection focused on infection control conducted by the Licensing Program Analyst to assess compliance with regulations.
Findings
The facility was generally clean with proper social distancing and mask use observed. However, a deficiency was cited for removing residents' medications from original containers and placing them in envelopes, which violates medication storage regulations.
Deficiencies (1)
Description
Medications for residents were removed from the original packaging and placed in envelopes due to bottles not fitting in medication cart, violating the requirement that each resident's medication be stored in its originally received container.
The visit was an unannounced Case Management inspection conducted to follow up on an Incident Report submitted on 2022-02-23 regarding a medication administration error.
Findings
The inspection found that a staff member (S1) administered medications prescribed for resident R1 to resident R2, posing an immediate health and safety risk. A deficiency was cited under California Code of Regulations, Title 22, Division 6.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to assist residents with self-administered medications as needed, evidenced by S1 administering medications prescribed to R1 to R2.
Type A
Report Facts
Capacity: 68Census: 55Plan of Correction Due Date: Mar 9, 2022
Employees Mentioned
Name
Title
Context
Sarah Dennis
Administrator
Met with Licensing Program Analyst during inspection and involved in Plan of Correction development
The visit was conducted as a Case Management - Incident follow-up to investigate reported incidents involving a resident who was missing from the facility on 08/24/2021.
Findings
The inspection found that the facility failed to provide adequate care and supervision when a resident was not located in their bedroom and was found outside the facility. A deficiency was cited and a $500 civil penalty was assessed for absence of supervision.
Complaint Details
The visit was complaint-related, following up on incidents reported to the Fresno CCL office regarding a resident who was missing from the facility. The complaint was substantiated by the deficiency cited.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to ensure all residents were provided care and supervision when on 8/24/2021, facility staff were unable to locate resident R1 in R1’s bedroom; resident was located outside the facility near Fresno State.
Type A
Report Facts
Civil penalty amount: 500Deficiency count: 1
Employees Mentioned
Name
Title
Context
Sarah Dennis
Executive Director
Met during inspection and involved in plan of correction
Alexandria Walton
Licensing Program Analyst
Conducted the inspection
Melinda Hoffmann
Licensing Program Manager
Supervisor overseeing the inspection
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