Inspection Reports for Celebration Villa of Martinsburg

200 Gloucester Dr, Martinsburg, WV 25401, United States, WV, 25401

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Deficiencies per Year

20 15 10 5 0
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Severe High Moderate Unclassified

Census Over Time

0 20 40 60 80 Apr '01 Oct '05 Dec '09 Nov '12 Nov '17 Oct '22 Jul '25
Inspection Report Follow-Up Census: 60 Deficiencies: 0 Jul 8, 2025
Visit Reason
Follow-up to Complaint #38583 to verify correction of previously cited deficiency.
Findings
The deficiency related to the complaint was corrected as of the follow-up inspection.
Complaint Details
Complaint #38583 was followed up on and the deficiency was corrected.
Report Facts
Census: 60
Inspection Report Follow-Up Census: 50 Deficiencies: 0 Apr 30, 2025
Visit Reason
Follow-up to Complaint #37633 to verify correction of previously identified deficiencies.
Findings
The deficiencies identified in the prior complaint investigation were corrected by the time of this follow-up inspection.
Complaint Details
Complaint #37633 was the reason for the initial investigation; deficiencies were corrected as confirmed in this follow-up.
Report Facts
Census: 50
Inspection Report Complaint Investigation Census: 50 Deficiencies: 2 Apr 29, 2025
Visit Reason
The inspection was conducted as an investigation of Complaint #38583 regarding concerns about staffing levels and call light response times at Celebration Villa of Martinsburg.
Findings
The facility failed to ensure adequate staffing levels to meet residents' care needs, resulting in delayed call light responses, with some calls unanswered for over an hour. Additionally, housekeeping and maintenance deficiencies were noted, including damaged carpets and missing bathroom fixtures.
Complaint Details
Investigation of Complaint #38583 started on 04/29/25 and ended on 04/30/25. The complaint was substantiated and a deficiency was cited.
Deficiencies (2)
Description
Failed to ensure adequate staffing levels to provide residents with required care and services, resulting in delayed call light responses.
Inadequate housekeeping and maintenance, including damaged carpet, bleach spots, torn furniture, missing towel bars and toilet paper holders, and dirty sinks.
Report Facts
Census: 38 Census: 12 Call lights with response time >15 minutes: 35 Call lights with response time >30 minutes: 14 Longest call light response times in minutes: 149 Longest call light response times in minutes: 83 Longest call light response times in minutes: 81 Longest call light response times in minutes: 80 Longest call light response times in minutes: 66
Employees Mentioned
NameTitleContext
Executive DirectorExecutive DirectorUnaware of Resident #24's broken call pendant and responsible for follow-up with Maintenance Director
DONDirector of NursingSpoke with care staff about call pendant response challenges and educated staff on response times
ADONAssistant Director of NursingSpoke with care staff about call pendant response challenges and educated staff on response times
Inspection Report Complaint Investigation Census: 53 Deficiencies: 5 Mar 13, 2025
Visit Reason
Investigation of Complaint #37633 conducted from 03/11/25 to 03/13/25 due to concerns about staffing levels, monitoring of residents after incidents, housekeeping, and notification of supervisory nurse changes.
Findings
The facility was found deficient in multiple areas including failure to maintain required staffing levels on day shifts, inadequate monitoring and documentation of a resident's condition following an incident, insufficient housekeeping and maintenance, failure to notify the Secretary within 10 days of a permanent change in supervising RN, and direct care staff assisting dietary staff instead of focusing on resident care during meals. The complaint was substantiated and deficiencies were cited.
Complaint Details
Complaint #37633 was substantiated following investigation from 03/11/25 to 03/13/25. Deficiencies were cited related to staffing, resident monitoring, housekeeping, and notification of supervisory nurse changes.
Severity Breakdown
Class I: 1 Class II: 1 Class III: 1
Deficiencies (5)
DescriptionSeverity
Failed to ensure required minimum staffing level on day shift, with only three direct care staff instead of four for 34 residents with special care needs.
Failed to notify the Secretary within 10 days of a permanent change in the supervising registered nurse.Class III
Failed to monitor and document a resident's condition at least every eight hours for 24 hours following an incident.Class II
Failed to ensure sufficient number of qualified employees on duty to provide all required care and services; direct care staff were assisting dietary staff during meals.Class I
Failed to ensure adequate housekeeping and maintenance; observations included personal belongings behind dresser, iron burns and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Report Facts
Census: 53 Residents with two or more care needs: 34 Direct care staff on day shift: 3 Dates with insufficient staffing: 4 Incident date: Feb 2, 2025
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding staffing and monitoring deficiencies.
Assistant Director of NursingAssistant Director of NursingInterviewed regarding monitoring deficiencies.
Supervising Registered NurseSupervising Registered NurseFailed to notify Secretary within 10 days of hire; interviewed during survey.
Executive DirectorExecutive DirectorResponsible for education and monitoring of staffing compliance.
Dining Services DirectorDining Services DirectorResponsible for staffing dietary aides to allow nursing aides to focus on care.
Inspection Report Complaint Investigation Census: 51 Deficiencies: 0 Feb 10, 2025
Visit Reason
Investigation of Complaint #36397 at Celebration Villa of Martinsburg.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #36397 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Complaint number: 36397 Census: 51
Inspection Report Complaint Investigation Census: 61 Deficiencies: 0 Dec 18, 2024
Visit Reason
Investigation of Complaint #35454 conducted from 2024-12-17 to 2024-12-18.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #35454 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Complaint investigation dates: Start date 2024-12-17, end date 2024-12-18 Census: 61
Inspection Report Follow-Up Census: 61 Deficiencies: 0 Dec 17, 2024
Visit Reason
Follow-up visit to verify correction of deficiencies identified during the annual survey.
Findings
The deficiencies identified in the prior annual survey were corrected as of the follow-up visit.
Report Facts
Census: 61
Inspection Report Annual Inspection Census: 62 Deficiencies: 8 Oct 31, 2024
Visit Reason
Annual survey conducted from 10/29/24 to 10/31/24 to assess compliance with licensing and regulatory requirements for Celebration Villa of Martinsburg.
Findings
The facility was found deficient in multiple areas including incomplete employee health and training records, inadequate housekeeping and maintenance, lack of written designation of responsible employee in absence of Administrator, missing food handler certification for staff handling food, and improper medication storage with outdated medications not properly disposed.
Severity Breakdown
Class I: 1 Class II: 5 Class III: 1
Deficiencies (8)
DescriptionSeverity
Failed to ensure each employee's personnel record included a health record with pre-employment and annual tuberculosis screening including two-step TB test.Class III
Failed to maintain records of required training to new employees within 15 days of employment.Class II
Failed to maintain records of annual in-service training to all staff on required topics.Class II
Failed to provide training on Alzheimer's disease and related dementias to new employees within 15 days of employment and annually thereafter.Class II
Failed to designate in writing a responsible employee in charge of the residence when the Administrator was not present.Class II
Failed to ensure all employees handling resident food possessed a valid food handler's card as required by the local health department.Class II
Failed to keep medications in a locked room, cabinet, or storage area accessible only to responsible staff; found unlocked treatment cart and outdated medications improperly stored.Class I
Failed to ensure adequate housekeeping and maintenance; observations included personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Report Facts
Census: 62 Employees reviewed: 12 Deficiencies cited: 8 Dates of survey: Survey conducted from 2024-10-29 to 2024-10-31
Employees Mentioned
NameTitleContext
Employee #23Named in findings for missing TB screening, missing training within 15 days, and missing Alzheimer's training; no longer employed
Employee #18Named in findings for missing required training within 15 days of employment
Employee #24Named in findings for missing required training within 15 days of employment and Alzheimer's training
Employee #19Named in findings for missing annual in-service training and Alzheimer's training
Activity DirectorNamed in finding for lacking valid food handler's card during survey; later obtained certification
Executive DirectorExecutive DirectorInterviewed regarding missing documentation and medication storage issues
Director of NursingDirector of NursingInterviewed regarding missing documentation and medication storage issues
Licensed Practical Nurse #8Licensed Practical NurseInterviewed regarding medication storage issues
Inspection Report Follow-Up Census: 62 Deficiencies: 0 Oct 29, 2024
Visit Reason
Follow-up to Complaint #32655 to verify correction of previously cited deficiencies.
Findings
The citations from the prior complaint investigation were corrected as of the follow-up visit.
Complaint Details
Complaint #32655 was the basis for the follow-up visit; the citations were corrected.
Report Facts
Census: 62
Inspection Report Annual Inspection Census: 63 Deficiencies: 0 Oct 29, 2024
Visit Reason
Annual environmental inspection of Celebration Villa of Martinsburg to assess compliance with health and safety regulations.
Findings
No deficiencies were cited during the annual environmental inspection conducted on October 29, 2024, with a census of 63 residents.
Report Facts
Census: 63
Inspection Report Complaint Investigation Census: 52 Deficiencies: 4 Jun 26, 2024
Visit Reason
Investigation of Complaint #32655 conducted from 06/25/24 to 06/26/24 regarding concerns about resident care and facility conditions.
Findings
The facility was found deficient in ensuring residents' service plans reflected current needs, proper medication administration, and having a functional call system audible to staff. Additionally, housekeeping and maintenance issues were noted. The complaint was substantiated and deficiencies were cited.
Complaint Details
Complaint #32655 was substantiated following investigation on 06/25/24 - 06/26/24. Deficiencies were cited related to service plans, medication administration, and call system functionality.
Severity Breakdown
Class I: 1 Class II: 2
Deficiencies (4)
DescriptionSeverity
Failed to ensure residents' service plans reflected current needs, specifically fall risk information missing for five residents.Class II
Failed to administer pain medication as prescribed for one resident.Class I
Failed to ensure the residence had a call system audible to staff, affecting resident safety.Class II
Failed to ensure adequate housekeeping and maintenance, including damaged carpet, missing bathroom fixtures, and unclean sink.
Report Facts
Residents with deficient service plans: 5 Census: 52 Medication administration times: 4
Employees Mentioned
NameTitleContext
Director of NursingInterviewed and stated unawareness of deficient service plans.
Assistant Director of NursingInterviewed and stated unawareness of deficient service plans and medication administration errors.
Employee #22Caregiver who reported issues with call system pagers not alarming.
Employee #6Caregiver who reported intermittent call system failures.
AdministratorAcknowledged ongoing call system issues requiring resets.
Inspection Report Complaint Investigation Census: 53 Deficiencies: 0 Mar 5, 2024
Visit Reason
Investigation of Complaint #30576 conducted from 03/04/24 to 03/05/24.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #30576 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Census: 53
Inspection Report Plan of Correction Census: 6 Deficiencies: 1 Feb 2, 2024
Visit Reason
The document is a plan of correction following a behavioral health survey conducted from February 9-11, 2004, addressing safety concerns in the facility.
Findings
The facility was found to have safety deficiencies including lack of alarms on outside doors and insufficient awake staff supervision on weekend nights. The plan of correction includes employing staff or alternate sleeping arrangements to provide awake-night supervision during weekend shifts by July 1, 2004.
Deficiencies (1)
Description
Adolescent girls' bedrooms have outside doors without alarms or alert devices; staff are not awake on weekend nights to monitor consumers; an outside door in the TV room does not lock.
Report Facts
Center census: 6 Sample size: 3 Plan of correction implementation date: Jul 1, 2004
Inspection Report Follow-Up Deficiencies: 0 Jan 26, 2024
Visit Reason
Follow-up to Complaint #29790 to review the facility's plan of correction and credible evidence related to previous citations.
Findings
The review of the facility's plan of correction and credible evidence was completed, and the citations were cleared.
Complaint Details
Complaint #29790 was the basis for the follow-up visit; citations were cleared upon review.
Inspection Report Annual Inspection Census: 49 Deficiencies: 8 Dec 20, 2023
Visit Reason
Annual survey conducted to assess compliance with health, safety, staffing, training, and resident care regulations at Celebration Villa of Martinsburg.
Findings
The facility was found deficient in multiple areas including incomplete tuberculosis screenings for employees, missing employee training records (including first aid, CPR, and Alzheimer's training), inadequate housekeeping and maintenance, missing annual health assessments for residents, incomplete nursing service plans, and lack of weekly nursing progress notes for residents with nursing care needs.
Severity Breakdown
Class I: 2 Class II: 4 Class III: 1
Deficiencies (8)
DescriptionSeverity
Failed to ensure health records contained results of pre-employment and annual tuberculosis screenings for employees.Class III
Failed to maintain records of training to new employees prior to unsupervised work, including emergency procedures and infection control.Class II
Failed to ensure documentation of employee training in first aid and CPR was available.Class I
Failed to provide and document Alzheimer's disease and related dementias training within 15 days of employment.Class II
Failed to ensure each resident had an updated annual health assessment.Class II
Failed to develop and document nursing service plans within 7 days after admission and update for significant changes.Class I
Failed to ensure weekly nursing visits and documentation for residents with nursing care needs.Class II
Failed to ensure adequate housekeeping and maintenance, including presence of personal belongings, carpet damage, missing bathroom fixtures, and dirty sinks.
Report Facts
Census: 49 Deficiencies cited: 7 Dates missing RN charting: 3
Employees Mentioned
NameTitleContext
Employee #4Missing tuberculosis screening and first aid/CPR training documentation
Employee #8Missing tuberculosis screening follow-up and first aid/CPR training documentation
Employee #25Missing tuberculosis screening follow-up
Employee #51Director of Nurses (DON)Acknowledged missing TB screenings, training records, and service plan deficiencies
Employee #53Missing tuberculosis screening follow-up and first aid/CPR training documentation
Inspection Report Complaint Investigation Census: 49 Deficiencies: 3 Dec 20, 2023
Visit Reason
The inspection was conducted as an investigation of Complaint #29790 from 12/11/23 to 12/20/23 to assess compliance with regulations related to incident reporting, record maintenance, and transfer documentation.
Findings
The facility failed to report a major incident involving a resident to the Office of Health Facility Licensure and Certification, failed to maintain accurate closed records including medication administration records and physician notes for four closed records, and failed to maintain documentation that required information was sent with a resident upon transfer to the emergency room. The complaint was substantiated and deficiencies were cited.
Complaint Details
Investigation of Complaint #29790 from 12/11/23 to 12/20/23. The complaint was substantiated and deficiencies were cited.
Severity Breakdown
Class III: 1 Class II: 1
Deficiencies (3)
DescriptionSeverity
Failed to report a major incident involving a resident to the Office of Health Facility Licensure and Certification.Class III
Failed to maintain accurate closed records including medication administration records and physician notes for four closed records.Class II
Failed to maintain documentation that required information was sent with a resident upon transfer to the emergency room.
Report Facts
Closed records reviewed: 4 Resident census: 49
Employees Mentioned
NameTitleContext
Assistant Director of NursingAssistant Director of NursingInterviewed regarding incident reporting and transfer documentation.
Area DirectorArea DirectorInterviewed regarding closed records and documentation.
Inspection Report Annual Inspection Census: 51 Deficiencies: 0 Dec 11, 2023
Visit Reason
Annual environmental inspection of Celebration Villa of Martinsburg conducted on December 11, 2023.
Findings
No deficiencies were cited during the annual environmental inspection.
Report Facts
Census: 51
Inspection Report Complaint Investigation Census: 48 Deficiencies: 0 Jul 18, 2023
Visit Reason
The inspection was conducted in response to a complaint investigation identified as Complaint ID: 28740.
Findings
The allegations were found to be unsubstantiated during the inspection conducted on 07/18/2023 from 8:00 AM to 12:30 PM.
Complaint Details
Complaint ID: 28740; Allegations: Unsubstantiated.
Report Facts
Census: 48
Inspection Report Re-Inspection Census: 47 Deficiencies: 0 May 22, 2023
Visit Reason
Revisit to Annual Survey to verify correction of previously cited deficiencies.
Findings
The revisit inspection found that the previously cited deficiencies were cleared.
Report Facts
Census: 47
Inspection Report Complaint Investigation Census: 47 Deficiencies: 0 Apr 21, 2023
Visit Reason
The inspection was conducted as a complaint investigation (#28368) at Celebration Villa of Martinsburg from April 19 to April 21, 2023.
Findings
The report documents the initial comments of the complaint investigation but does not provide detailed findings or deficiencies within the provided page.
Complaint Details
Complaint Investigation #28368 was initiated and conducted over the period of April 19-21, 2023 at Celebration Villa of Martinsburg.
Report Facts
Census: 47
Inspection Report Re-Inspection Census: 47 Deficiencies: 3 Mar 20, 2023
Visit Reason
Revisit to annual survey conducted on 03/20/23 to assess compliance with infection control and food service regulations.
Findings
The facility failed to ensure proper infection control in food storage, including unwrapped cheese and exposed frozen hamburger patties, and improper storage of opened beverages. The Executive Director retrained kitchen staff on infection control. Additionally, housekeeping and maintenance deficiencies were noted from a prior 2004 survey, including damaged carpets, missing bathroom fixtures, and unclean sinks, with plans for corrective actions.
Deficiencies (3)
Description
Unwrapped yellow cheese slices exposed to air and bacteria in Refrigerator #01.
Opened Schweppes Ginger Ale bottle with partially consumed substance stored improperly in Refrigerator #02.
Exposed frozen hamburger patties in an opened cardboard box without seal in Refrigerator #02.
Report Facts
Census: 47 Sample Size: 3 Completion Date: Apr 30, 2023
Employees Mentioned
NameTitleContext
Executive Director #30Executive DirectorInformed surveyor about opened Schweppes Ginger Ale bottle and retrained kitchen staff on infection control
Inspection Report Annual Inspection Census: 42 Deficiencies: 9 Feb 3, 2023
Visit Reason
Annual survey conducted to assess compliance with health, safety, administrative, and care standards at Celebration Villa of Martinsburg.
Findings
The facility was found deficient in multiple areas including food storage and labeling, housekeeping and maintenance, incomplete resident contracts lacking key disclosures, missing annual health assessments, and inadequate documentation of medication and care policies. Plans of correction were submitted with completion dates mostly by 03/03/2023.
Deficiencies (9)
Description
Unidentifiable and unlabeled food items stored in refrigerator, including exposed hamburger and staff beverages mixed with resident food.
Inadequate housekeeping and maintenance including personal belongings behind furniture, iron burn and bleach spots on carpet, torn chair, missing towel bars and toilet paper holders, and dirty sink.
Resident contracts failed to specify access to residence policies and procedures.
Resident contracts failed to specify medication storage, handling, distribution, and responsibility for payment.
Resident contracts failed to specify management of residents' funds.
Resident contracts lacked full disclosure of costs, refund policy, and assurance that residents would not be liable for undisclosed costs.
Annual health assessments were incomplete or unsigned by physician for residents #35, #36, #38, #51, and #55.
Resident contracts failed to specify whether the residence had liability insurance coverage.
Resident contracts lacked specification of health and nursing care services including licensed nurse coverage and CPR provision.
Report Facts
Census: 42 Deficiencies cited: 9 Sample Size: 5
Employees Mentioned
NameTitleContext
Marketing and Sales DirectorMarketing and Sales DirectorInterviewed regarding missing contract information
Corporate DirectorCorporate DirectorContacted about contract issues and missing information
Director of NursingDirector of NursingInterviewed about missing medical assessments and physician documentation
AdministratorAdministratorResponsible for staff education and resident re-education on food labeling and infection control
Operations SupervisorOperations SupervisorConducted tours and inspections of physical environment
Treatment CoordinatorTreatment CoordinatorParticipated in residence tour and observations
Inspection Report Follow-Up Census: 42 Deficiencies: 0 Feb 2, 2023
Visit Reason
The visit was conducted to follow up on a previous citation and verify correction of deficiencies at Celebration Villa of Martinsburg.
Findings
The citation related to the complaint investigation was cleared during this visit. The census was 42 residents at the time of inspection.
Report Facts
Census: 42
Inspection Report Annual Inspection Census: 42 Deficiencies: 0 Feb 1, 2023
Visit Reason
The inspection was conducted as an annual license renewal survey to assess the facility's compliance with state requirements.
Findings
The facility was found to be in substantial compliance with the applicable state rules and requirements, with no deficiencies or tags cited during the survey.
Report Facts
Census: 42
Inspection Report Routine Census: 42 Deficiencies: 0 Jan 31, 2023
Visit Reason
Routine inspection visit conducted to assess compliance and verify citation clearance at Celebration Villa of Martinsburg.
Findings
The inspection found that the citation was cleared. The census at the time of inspection was 42 residents.
Report Facts
Census: 42
Inspection Report Follow-Up Census: 44 Deficiencies: 0 Oct 24, 2022
Visit Reason
Follow-up/Revisit to Complaint Investigation #27083 to verify correction of previously cited deficiencies.
Findings
No new deficiencies were cited during the follow-up visit, and previously identified deficiencies were corrected or cleared.
Complaint Details
Complaint Investigation #27083 was the basis for the visit; deficiencies were corrected and no new deficiencies were found.
Report Facts
Census: 44
Inspection Report Complaint Investigation Census: 44 Deficiencies: 5 Aug 16, 2022
Visit Reason
The inspection was conducted as a complaint investigation related to failure to report major incidents, failure to notify registered nurse immediately upon resident injury, and inadequate housekeeping and maintenance.
Findings
The facility failed to report a major incident timely to the Office of Health Facility Licensure and Certification, failed to notify the registered nurse immediately when a resident was found injured, and failed to ensure adequate housekeeping and maintenance. A resident suffered a fall resulting in a femoral fracture and subsequent death. The facility did not notify the RN before moving the resident and did not send complete documentation with the resident to the hospital.
Complaint Details
The complaint investigation substantiated that the facility failed to report a major incident timely, failed to notify the RN immediately when a resident was found injured after a fall, and failed to send complete documentation with the resident to the hospital. Resident C#6 suffered a fall on 07/13/22 resulting in a femoral fracture and subsequent death. Staff moved the resident without RN assessment and did not notify the RN timely. The major incident report was faxed but no verification was available. The resident's functional needs and service plan did not accompany the transfer.
Severity Breakdown
Class I: 2 Class III: 1
Deficiencies (5)
DescriptionSeverity
Failure to report major incidents to the Office of Health Facility Licensure and Certification within required timeframe.Class III
Failure to notify registered nurse immediately when a resident with nursing care needs was found injured.Class I
Failure to contact an appropriately licensed health care professional to assess severity and cause of illness or accident and record actions taken.Class I
Failure to prepare and send a complete summary including medical history, functional needs, service plans, physician's orders, advanced directives, allergies, and pertinent progress notes with resident transfer.
Inadequate housekeeping and maintenance including personal belongings behind furniture, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Report Facts
Census: 44 Sample Size: 5 Incident Date: Jul 13, 2022 Incident Reported By: 1 Completion Dates: Oct 15, 2022 Completion Dates: Sep 26, 2022
Employees Mentioned
NameTitleContext
LPN #6Licensed Practical NurseAssessed resident after fall, moved resident without RN assessment, signed transfer form, refused to answer surveyor questions
DON #26Director of NursingSigned major incident report, notified family and physician, faxed incident report without verification, interviewed about incident and procedures
Executive Director #29Executive DirectorInterviewed about staff knowledge and procedures related to injured resident assessment and transfer
Anonymous Employee #10Found resident on floor, reported resident's condition and actions taken
Anonymous Employee #11Helped resident prior to incident, found resident on floor, assisted with moving resident
Inspection Report Complaint Investigation Census: 42 Deficiencies: 2 Jul 14, 2022
Visit Reason
Complaint investigation survey conducted from 07/11/22 to 07/14/22 regarding medication administration and resident neglect concerns.
Findings
The licensee failed to ensure residents received prescribed medications as ordered, with multiple residents missing doses due to medication unavailability. There were no documented attempts to remedy these issues in nurse progress notes. Interviews revealed ongoing problems with a new pharmacy causing delays and difficulties in obtaining medications, especially narcotics like Gabapentin. Facility staff reported residents experienced pain due to missed medications. Additionally, housekeeping and maintenance deficiencies were noted, including damaged carpet, missing bathroom fixtures, and unclean conditions.
Complaint Details
Complaint ID 26934 was substantiated. The investigation found multiple residents did not receive prescribed medications due to pharmacy delays and lack of medication availability. Facility staff reported difficulties with the new pharmacy, including delays in medication delivery and challenges obtaining hard scripts for narcotics. Residents experienced pain due to missed medications. Documentation and interviews confirmed these issues.
Deficiencies (2)
Description
Failure to ensure residents received prescribed medications as ordered, resulting in missed doses for multiple residents.
Inadequate housekeeping and maintenance, including damaged carpet, missing towel bars and toilet paper holders, and unclean sinks.
Report Facts
Resident census: 42 Missed medication doses: 42 Plan of correction completion date: Jul 21, 2022
Employees Mentioned
NameTitleContext
Director of Nursing #26Director of NursingNamed in email communications regarding pharmacy issues and medication ordering.
Executive Director #29Executive DirectorNamed in email communications and interviews regarding pharmacy delays and medication management.
Pharmacy Nurse / Spokesperson #1Pharmacy Nurse / SpokespersonInterviewed regarding pharmacy operations and communication with facility staff.
Inspection Report Complaint Investigation Census: 37 Deficiencies: 4 Jan 13, 2022
Visit Reason
Complaint survey conducted from 01/10/22 to 01/13/22 regarding failure to notify registered nurse immediately when nursing care needs were identified and failure to provide adequate nursing care and supervision.
Findings
The facility failed to ensure immediate notification of the registered nurse when nursing care needs were identified, resulting in residents experiencing untreated pain. There was no 24-hour accessibility plan between the residence and the registered nurse, and inadequate housekeeping and maintenance were observed. Several residents reported no nurse was available during night shifts, and pain medication was not administered as ordered. Staff were verbally instructed but not formally trained on these issues. A plan of correction including staff training and updated on-call schedules was implemented.
Complaint Details
Complaint Survey #26243 substantiated. Census 37. Issues included failure to notify RN immediately of nursing care needs, lack of 24-hour RN accessibility, and failure to provide pain medication during night shifts.
Severity Breakdown
Class I: 3
Deficiencies (4)
DescriptionSeverity
Failed to ensure registered nurse was notified immediately when nursing care needs were identified, affecting all 37 residents.Class I
Failed to develop a plan providing 24-hour accessibility between the residence and the registered nurse and emergency personnel.Class I
Failed to provide goods and services necessary to avoid pain, mental anguish, or emotional distress; residents experienced untreated pain due to lack of nurse availability.Class I
Inadequate housekeeping and maintenance including personal belongings behind furniture, carpet damage, missing bathroom fixtures, and dirty sink.
Report Facts
Facility census: 37 Residents affected: 37 Residents identified: 3 Dates of missed medication: 2 Dates of missed medication: 4 Inspection dates: 2022-01-10 to 2022-01-13
Employees Mentioned
NameTitleContext
Virginia CruzRN (on-call)Conducted training on notifying licensed nurse and treatment plans
Employee #7Activities director and caregiver; acknowledged oversight in notifying ADON during night shift 11/19/21
Employee #12PRN staff with verbal understanding to assist 24/7; reported no calls during incident period
Assistant Director of Nursing (ADON) #18Assistant Director of NursingReported no calls received during night shift 11/19/21; responsible for developing on-call RN schedule and staff education
Inspection Report Re-Inspection Census: 53 Deficiencies: 0 Jun 2, 2021
Visit Reason
Revisit to Annual Survey to verify correction of previously cited deficiencies.
Findings
The revisit inspection was conducted from June 1 to June 2, 2021, and the deficiencies previously cited were cleared.
Report Facts
Census: 53
Inspection Report Annual Inspection Census: 56 Deficiencies: 4 Mar 4, 2021
Visit Reason
Annual survey conducted to assess compliance with health, safety, housekeeping, medication administration, and physical facility standards at Celebration Villa of Martinsburg.
Findings
The facility failed to ensure proper release of resident belongings upon death, adequate housekeeping and maintenance, appropriate infection control during medication administration, and maintenance of furniture upholstery integrity. Plans of correction were provided with completion dates.
Severity Breakdown
Class I: 2 Class III: 1
Deficiencies (4)
DescriptionSeverity
Failed to ensure release of resident belongings and funds to estate administrator or executor upon resident death.Class III
Failed to provide adequate housekeeping and maintenance, including presence of personal belongings behind furniture, carpet damage, torn furniture upholstery, missing bathroom fixtures, and unclean sink.
Failed to provide all resident care and services using appropriate infection control techniques during medication administration; hand hygiene was not performed between residents.Class I
Failed to maintain physical facilities with safe, sanitary, and accident-free environment; furniture upholstery was compromised creating potential infection control issues.Class I
Report Facts
Resident deaths with documentation issues: 3 Census: 56 Furniture replacement projected completion date: May 31, 2021 Carpet replacement projected completion date: Sep 30, 2004
Employees Mentioned
NameTitleContext
LPN #34Licensed Practical NurseNamed in medication administration and hand hygiene deficiency.
Executive Director #02Executive DirectorVerified staff training and furniture replacement efforts; responsible for monitoring plan of correction.
Support Nurse/Licensed Practical Nurse (LPN)Verified furniture condition and POA/MPOA signing practices.
Business Office Coordinator #28Involved in efforts to replace furniture.
Inspection Report Annual Inspection Census: 55 Deficiencies: 0 Mar 1, 2021
Visit Reason
Annual environmental inspection of Celebration Villa of Martinsburg to assess compliance with health and safety regulations.
Findings
No deficiencies were cited during the inspection, indicating the facility met all required standards at the time of the visit.
Report Facts
Census: 55
Inspection Report Complaint Investigation Census: 57 Deficiencies: 0 Feb 3, 2021
Visit Reason
The inspection was conducted as a substantiated complaint investigation at Celebration Villa of Martinsburg.
Findings
The complaint was substantiated but no deficiencies were cited during the inspection.
Complaint Details
Substantiated complaint with no citations.
Report Facts
Census: 57 Deficiencies cited: 0
Inspection Report Routine Census: 49 Deficiencies: 0 Dec 23, 2020
Visit Reason
The inspection was conducted as an Infection Control Survey at Elmcroft of Martinsburg AL.
Findings
No deficiencies were identified during the infection control survey conducted from 12/22/20 to 12/23/20.
Report Facts
Census: 49
Inspection Report Complaint Investigation Deficiencies: 0 May 11, 2020
Visit Reason
The inspection was conducted as a complaint investigation for Complaint #23955.
Findings
The complaint was investigated from May 11 to May 13, 2020, and was found to be unsubstantiated.
Complaint Details
Complaint #23955 was investigated and determined to be unsubstantiated.
Inspection Report Follow-Up Deficiencies: 0 Apr 7, 2020
Visit Reason
Follow up to annual survey consisted of credible evidence desk review on 04/07/20 to verify correction of previous deficiencies.
Findings
All deficiencies identified in the prior annual survey have been corrected as of the follow-up review.
Inspection Report Annual Inspection Census: 53 Deficiencies: 6 Feb 27, 2020
Visit Reason
Annual survey inspection conducted to evaluate compliance with state regulations for assisted living residence.
Findings
The inspection identified multiple deficiencies including failure to release resident belongings upon death, incomplete death notification documentation, inadequate transfer summaries, overdue health assessments, unlocked medication carts, and inadequate housekeeping and maintenance.
Severity Breakdown
Class I: 1 Class II: 1 Class III: 1
Deficiencies (6)
DescriptionSeverity
Failure to release all resident belongings and funds to the estate administrator or executor upon resident death and failure to maintain documentation of release.Class III
Failure to maintain records of date and time of notification of resident's physician, hospice staff, and next of kin upon resident death.
Failure to prepare and send a summary with resident's medical history, functional needs, service plans, physician orders, advanced directives, allergies, and progress notes upon transfer or discharge.
Failure to complete resident health assessments within required timeframes; assessments were completed after annual due dates.Class II
Medications were not kept in a locked cabinet; medication cart was found unlocked and unattended in the lobby area.Class I
Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, missing bathroom fixtures, and dirty sink.
Report Facts
Facility census: 53 Deficiency count: 6 Days past due: 50 Days past due: 95
Employees Mentioned
NameTitleContext
Employee #24Support Nurse/Licensed Practical NurseVerified missing documentation in resident death records
Employee #43Licensed Practical NurseAdministered medications and left medication cart unlocked
Employee #14Licensed Practical NurseInterviewed regarding transfer documentation and overdue assessments
Inspection Report Plan of Correction Deficiencies: 1 Feb 25, 2020
Visit Reason
The inspection was conducted to assess compliance and correct deficiencies at Celebration Villa of Martinsburg, with entrance and exit on 2/25/20.
Findings
All deficiencies identified during the inspection were corrected by the exit date of 2/25/20.
Deficiencies (1)
Description
The adolescent girls' bedrooms downstairs had outside doors without alarms or alert devices, and staff were not awake on weekend nights to monitor safety; an outside door in the TV room did not lock.
Inspection Report Routine Census: 54 Deficiencies: 2 Jan 13, 2020
Visit Reason
The inspection was conducted to review compliance with health and safety regulations, specifically focusing on the facility's disaster and emergency preparedness plan and overall environmental conditions.
Findings
The facility failed to review and update the disaster and emergency preparedness plan annually as required. Additionally, observations revealed housekeeping and maintenance deficiencies including damaged carpet, missing bathroom fixtures, and cleanliness issues.
Severity Breakdown
Class II: 1
Deficiencies (2)
DescriptionSeverity
Facility failed to review and update the disaster and emergency preparedness plan on an annual basis and sign and date the plan to verify review.Class II
Housekeeping and maintenance deficiencies including damaged carpet, bleach spots, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Report Facts
Facility Census: 54 Deficiencies cited: 247 Date of Fire Marshall report: May 15, 2019 Sprinkler Type: 13 Date of sanitation report: Jan 11, 2019
Employees Mentioned
NameTitleContext
David LoweMentioned in initial comments section
Inspection Report Complaint Investigation Census: 55 Deficiencies: 0 Mar 27, 2019
Visit Reason
The inspection was conducted as a complaint investigation identified by Complaint ID WV00022149.
Findings
The complaint investigation found no deficiencies cited during the inspection conducted from March 25 to 27, 2019.
Complaint Details
Complaint ID WV00022149 was investigated and found to have no deficiencies cited.
Report Facts
Census: 55
Inspection Report Follow-Up Census: 50 Deficiencies: 1 Feb 11, 2019
Visit Reason
The visit was a follow-up survey to verify correction of deficiencies identified during the annual licensure survey conducted on January 7, 2019.
Findings
The follow-up survey found that the previously cited deficiencies (0249, 0254) were corrected as of February 11, 2019.
Deficiencies (1)
Description
Deficiencies cited during the annual licensure survey on January 7, 2019, identified as (0249) and (0254).
Report Facts
Deficiencies cited: 2 Facility census: 50
Inspection Report Annual Inspection Census: 50 Deficiencies: 7 Jan 10, 2019
Visit Reason
Annual licensure survey conducted January 7-10, 2019 to assess compliance with state regulations for Celebration Villa of Martinsburg.
Findings
The facility was found deficient in multiple areas including staffing with current CPR/first aid training, employee orientation and training timeliness, Alzheimer’s disease training, annual health assessments, nursing staff training on resident condition changes, housekeeping and maintenance, and dietary services compliance with physician orders.
Severity Breakdown
Class I: 2 Class II: 4
Deficiencies (7)
DescriptionSeverity
Failure to ensure one employee on duty each shift with current first aid and CPR training.Class I
Failure to provide and maintain timely employee orientation and training records within 15 days of employment.Class II
Failure to provide timely training to new employees on Alzheimer's disease and related dementias.Class II
Failure to ensure each resident had a written, signed, and dated annual health assessment completed by a licensed health care professional.Class II
Failure of registered nurse to provide or recommend appropriate training for staff on when to contact RN regarding changes in resident condition.Class II
Failure to ensure therapeutic or modified diets were provided according to physician's orders and written instructions for one resident.Class I
Failure to ensure adequate housekeeping and maintenance, including presence of personal belongings, carpet damage, missing bathroom fixtures, and cleanliness issues.
Report Facts
Employees without current CPR training: 4 Residents requiring CPR: 12 Days late for employee training: 123 Days late for specialty care training: 130 Residents with missing annual health assessment: 1 Days resident received incorrect diet: 323
Employees Mentioned
NameTitleContext
Employee #3Failed to complete required trainings timely including CPR and specialty care.
Employee #26Licensed Practical NurseAcknowledged communication issues between nursing and dietary; late specialty care trainings.
AdministratorUnaware of expired CPR cards and late employee trainings; acknowledged need for improved training tracking.
Registered NurseRNNewly employed; unaware of late trainings; acknowledged efforts to catch up on health assessments.
Inspection Report Complaint Investigation Census: 50 Deficiencies: 0 Jan 7, 2019
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint ID WV00021676 on January 7-8, 2019.
Findings
No deficiencies were found during the complaint investigation.
Complaint Details
Complaint ID WV00021676 was investigated and found to have no deficiencies.
Report Facts
Census: 50
Inspection Report Annual Inspection Census: 50 Deficiencies: 2 Jan 7, 2019
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental conditions and compliance with disaster preparedness and physical facility requirements.
Findings
The facility was found deficient in disaster and emergency preparedness due to failure to rehearse the plan annually with all staff and lack of documentation of critiques. Additionally, the facility failed to maintain the interior and exterior in good repair, with issues such as a rusty trash can, lint and debris behind dryers, and other maintenance concerns.
Severity Breakdown
CLASS I: 1 CLASS II: 1
Deficiencies (2)
DescriptionSeverity
Failure to rehearse the disaster and emergency preparedness plan annually with all staff from each shift and lack of documentation of participation and critique.CLASS I
Failure to keep the interior and exterior of the residence clean and in good repair, including a rusty trash can and lint and debris behind dryers.CLASS II
Report Facts
Facility census: 50 Deficiencies cited: 2
Inspection Report Follow-Up Census: 55 Deficiencies: 1 Jul 18, 2018
Visit Reason
The visit was a follow-up survey to verify correction of previously cited deficiencies following a Change of Ownership (CHOW) survey conducted in April 2018.
Findings
The follow-up survey found that the previously cited deficiency was corrected as of July 17, 2018.
Deficiencies (1)
Description
Repeat deficiency cited during the June 4, 2018 follow-up survey.
Report Facts
Census: 53 Census: 54 Census: 55
Inspection Report Follow-Up Census: 54 Deficiencies: 1 Jun 4, 2018
Visit Reason
The visit was a follow-up survey conducted on June 4, 2018, to verify correction of previously cited deficiencies related to nursing documentation and resident care following a Change of Ownership survey conducted April 9-11, 2018.
Findings
The facility failed to ensure that a registered nurse documented weekly progress notes and saw residents weekly as required for four residents (#4, 11, 30, and 46). This deficiency was repeated during the follow-up survey. Plans of correction included staff education, weekly audits, and documentation improvements.
Severity Breakdown
CLASS II: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure a registered nurse documented weekly progress notes reflecting resident status and changes, and failure to see residents weekly as required for four residents (#4, 11, 30, and 46).CLASS II
Report Facts
Census: 54 Residents with deficient documentation: 4 Residents receiving insulin: 5 Residents with colostomy: 2 Residents with insulin and foley catheter: 1
Employees Mentioned
NameTitleContext
Executive DirectorExecutive DirectorIdentified and verbally educated two registered nurses on weekly progress notes requirement
Resident Services DirectorResident Services DirectorNew employee to receive training on weekly progress notes
Registered NurseRegistered NurseFailed to document weekly progress notes and see residents weekly as required
AdministratorAdministratorUnaware that weekly charting had not been completed during interview on June 4, 2018
Inspection Report Census: 53 Deficiencies: 1 Apr 11, 2018
Visit Reason
The inspection was conducted as a Change of Ownership (CHOW) survey from April 9-11, 2018, to assess compliance with health care standards and other regulatory requirements.
Findings
The facility failed to ensure that a registered nurse documented weekly progress notes and saw residents weekly as required, specifically for four residents with insulin, catheters, or colostomies. The RN was absent for a period and did not fulfill required duties during that time.
Severity Breakdown
CLASS II: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure a weekly progress note was documented in the resident's record reflecting the status and changes in condition, and failure of the RN to see the resident weekly for four applicable residents.CLASS II
Report Facts
Census: 53 Residents with deficiencies: 4 Residents receiving insulin: 5 Residents with colostomy: 2 Residents with insulin and foley catheter: 1
Employees Mentioned
NameTitleContext
Registered Nurse (RN)Failed to document weekly progress notes and see residents weekly; was absent from February 20 to March 12, 2018
Executive DirectorExecutive Director (ED)Identified RN deficiencies and implemented corrective actions including education and audits
Resident Services DirectorResident Services Director (RSD)Scheduled to begin employment and receive training to assist with weekly audits and documentation
Inspection Report Census: 64 Deficiencies: 13 Apr 10, 2018
Visit Reason
The inspection was conducted as a Change of Ownership (CHOW) survey to assess compliance with physical facility standards and other regulatory requirements.
Findings
The facility was found deficient in maintaining the interior and exterior in good repair, with multiple observations of damage such as wall damage, cracking paint, ceiling cracks, and peeling paint. The facility management acknowledged these issues and planned corrective actions.
Deficiencies (13)
Description
Damage to the wall from the door handle in the restroom next to the file room.
Cracking in the paint above the Service Hall door.
Cracking in the paint by the ceiling and wall along both sides of 200 Hall.
Cracking in the drywall patch on the ceiling near Room 241.
Cracking in the drywall patch on the ceiling near Room 343.
Crack in the ceiling by the Exit sign at the Library.
Cracks and paint peeling along the Library wall/ceiling around the conduit for a cable junction box.
Crack on the ceiling between a light fixture and vent by Room 243.
Crack on the ceiling above the Maintenance Director Office door and vent to the wall across the hall.
Crack on the ceiling by Rooms 314, 337 and 329.
Paint peeling by ceiling vent in the hall by Room 311.
Crack on the ceiling by Rooms 301 and 302.
Cracks in the ceiling in the Dining Room above tables 1 and 15.
Report Facts
Deficiencies cited: 254 Census: 64
Inspection Report Follow-Up Census: 64 Deficiencies: 1 Apr 10, 2018
Visit Reason
This was a follow-up survey to verify correction of a previously cited deficiency related to physical facilities and maintenance.
Findings
The facility was found to have multiple deficiencies related to the physical condition of the building, including damage to walls, cracking and peeling paint, and ceiling cracks in various locations. The previously cited deficiency 0254 has been corrected.
Severity Breakdown
CLASS II: 1
Deficiencies (1)
DescriptionSeverity
Failure to keep the interior and exterior of the facility clean and in good repair, including damage to walls, cracking paint, ceiling cracks, and peeling paint in multiple areas.CLASS II
Report Facts
Deficiencies cited: 1 Census: 64
Inspection Report Complaint Investigation Census: 53 Deficiencies: 0 Mar 20, 2018
Visit Reason
The inspection was conducted as a complaint investigation for complaint number WV00019942 at Celebration Villa of Martinsburg.
Findings
No deficiencies were cited during the complaint investigation conducted on March 20-21, 2018.
Complaint Details
Complaint number WV00019942 was investigated and found to have no deficiencies cited.
Report Facts
Census: 53
Inspection Report Complaint Investigation Census: 59 Deficiencies: 0 Dec 20, 2017
Visit Reason
The inspection was conducted as a complaint investigation for Complaint #WV00019376 on December 19-20, 2017.
Findings
No deficiencies were cited during the complaint investigation.
Complaint Details
Complaint #WV00019376 was investigated and found to have no deficiencies cited.
Report Facts
Census: 59
Inspection Report Complaint Investigation Census: 59 Deficiencies: 1 Dec 20, 2017
Visit Reason
The inspection was conducted as a complaint investigation based on allegations regarding resident neglect, specifically concerning the cleanliness of residents' fingernails.
Findings
The investigation found that the facility failed to ensure that residents' fingernails were properly cleaned and maintained, resulting in neglect for two residents. Staff were unaware or noncompliant with care plans regarding nail care, and documentation and communication deficiencies were noted.
Complaint Details
Complaint ID # WV00018896 was investigated from October 2-10, 2017, with a follow-up on December 19-20, 2017. The complaint involved allegations that Resident #5 had feces under her fingernails and was neglected. The complaint was substantiated with findings of neglect for Residents #2 and #5.
Severity Breakdown
Class I: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure that no resident is neglected, specifically regarding residents' fingernails being dirty and not properly cared for.Class I
Report Facts
Census: 57 Census: 59 Frequency of nail checks: 1 Frequency of nail checks: 2 Dates of survey completion: October 2-10, 2017 and December 19-20, 2017
Inspection Report Complaint Investigation Census: 59 Deficiencies: 3 Dec 19, 2017
Visit Reason
The inspection was conducted as a complaint investigation from December 19-26, 2017, regarding concerns about staffing levels, housekeeping, maintenance, and resident privacy at Celebration Villa of Martinsburg.
Findings
The facility was found deficient in maintaining adequate staffing levels to meet residents' care needs, insufficient housekeeping and maintenance, and failure to protect resident privacy. Specific issues included inadequate direct care staff on day shifts, poor housekeeping conditions in resident rooms, and a resident being exposed during care with the door open.
Complaint Details
Complaint ID WV00019306. The investigation was based on concerns about staffing adequacy, housekeeping, maintenance, and resident privacy at the facility.
Severity Breakdown
Class I: 1 Class II: 2
Deficiencies (3)
DescriptionSeverity
Failed to ensure adequate direct care staffing on day shift for residents with two or more care needs.Class I
Failed to ensure sufficient staff to meet housekeeping requirements for five of ten residents.Class II
Failed to protect resident privacy during care; resident's door was open while being changed.Class II
Report Facts
Residents with two or more care needs: 32 Days with inadequate staffing: 27 Direct care staff working on specific days: 3 Direct care staff working on specific days: 4 Staff assist required for Resident #10: 3 Staff assist required for Resident #50: 2 Number of residents requiring two person assist: 5 Number of residents reviewed for housekeeping: 10
Employees Mentioned
NameTitleContext
Employee #10Worked limited hours and required three or more staff assist for care; involved in incident where wheelchair was not locked causing resident fall.
Employee #14Attempted to assist Resident #10 but failed to lock wheelchair causing resident to fall.
Employee #29Assigned light duty due to injury during part of the review period.
Employee #36Licensed Practical Nurse (LPN)Reported staffing levels and assistance provided to aides during emergencies.
AdministratorAcknowledged staffing shortages and privacy issues; planned additional training and monitoring.
Inspection Report Complaint Investigation Census: 59 Deficiencies: 0 Dec 19, 2017
Visit Reason
The inspection was conducted as a complaint investigation from December 19-26, 2017, related to Complaint ID WV00019306.
Findings
The complaint investigation identified deficiencies which were subsequently corrected as confirmed by a follow-up visit on January 23, 2018.
Complaint Details
Complaint ID WV00019306 was investigated from December 19-26, 2017 with a census of 59. A follow-up visit on January 23, 2018 with a census of 57 confirmed that deficiencies were corrected.
Report Facts
Census: 59 Census: 57
Inspection Report Annual Inspection Census: 59 Deficiencies: 3 Nov 15, 2017
Visit Reason
Annual licensure survey conducted from November 12-17, 2017 to assess compliance with staffing requirements, employee orientation and training, and overall facility operations.
Findings
The facility was found deficient in staffing levels on the night shift, failing to provide the required additional direct care staff for residents with multiple care needs. Additionally, the facility failed to maintain adequate housekeeping and maintenance, and did not provide or maintain records of required employee training for new hires within the first 15 days of employment.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (3)
DescriptionSeverity
Failed to ensure the facility had one additional direct care staff on the night shift for each ten residents with two or more care needs.Class I
Failed to provide and maintain a record of training to new employees prior to scheduling them to work unsupervised, including emergency procedures, policies, resident rights, confidentiality, abuse prevention, complaint procedures, specialty care, and infection control.Class II
Failed to ensure adequate housekeeping and maintenance required to carry out its services, including presence of personal belongings behind furniture, carpet damage, torn furniture, missing bathroom fixtures, and unclean sink.
Report Facts
Residents with two or more care needs: 36 Total residents: 59 Night shift staff: 2 Deficiencies cited: 2 Training completion deadline: Dec 31, 2017
Employees Mentioned
NameTitleContext
Employee #4Licensed Practical Nurse (LPN)Works night shift, does not work as direct care unless directed or asked for help
Employee #17Licensed Practical Nurse (LPN)Works night shift, performs paperwork and medication preparation, assists with direct care only if asked
Employee #12New employee lacking documented training on specialty care needs and facility policies
Employee #13New employee lacking documented training on specialty care needs, complaint procedures, infection control, confidentiality, and facility policies
Employee #29New employee lacking documented training on specialty care needs, complaint procedures, infection control, and facility policies
Inspection Report Complaint Investigation Census: 59 Deficiencies: 1 Nov 13, 2017
Visit Reason
The inspection was conducted as a complaint investigation following multiple complaints filed by residents and their family members regarding resident care and facility responses.
Findings
The facility failed to provide timely written responses to complaints from four residents, with delays ranging from four to sixteen days beyond regulatory requirements. The administrator acknowledged the delays and incomplete written communication with complainants.
Complaint Details
The complaint investigation involved four residents (#10, 26, 38, and 45) whose complaints about resident care, billing, discharge letters, and medication administration were not responded to in writing within the required four-day timeframe. The administrator admitted to delayed responses and verbal communication without written follow-up.
Severity Breakdown
Class III: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide a written response to complaints within four days as required by regulation.Class III
Report Facts
Census: 59 Complaint ID: WV00018977 Days late for complaint response: 4 Days late for complaint response: 16 Days late for complaint response: 10
Inspection Report Complaint Investigation Census: 59 Deficiencies: 0 Nov 13, 2017
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint ID # WV00018977 from November 13-15, 2017.
Findings
The report lists deficiencies cited during the complaint investigation; however, no specific deficiencies or severity levels are detailed in the document.
Complaint Details
Complaint ID # WV00018977 was investigated during the visit from November 13-15, 2017. No substantiation status or further complaint details are provided.
Report Facts
Census: 59
Inspection Report Annual Inspection Census: 59 Deficiencies: 1 Nov 12, 2017
Visit Reason
The inspection was conducted as an annual licensure survey to assess compliance with regulatory requirements for the facility.
Findings
Two deficiencies were identified during the annual licensure survey conducted from November 12-17, 2017. A follow-up survey conducted on January 9-10, 2018, with a census of 55, found no repeat deficiencies.
Deficiencies (1)
Description
Two (2) Deficiencies identified during the annual licensure survey
Report Facts
Deficiencies cited: 2 Census: 59 Census: 55
Inspection Report Complaint Investigation Census: 57 Deficiencies: 2 Oct 10, 2017
Visit Reason
The inspection was conducted as a complaint investigation from October 2-10, 2017, related to allegations of neglect concerning Resident #5 at Celebration Villa of Martinsburg.
Findings
The investigation found that the facility failed to ensure Resident #5 was not neglected, specifically regarding hygiene issues such as feces under fingernails, and failed to maintain accurate and updated service plans reflecting the resident's current needs. Staff were unaware of proper care plan details and complaint documentation was lacking.
Complaint Details
Complaint ID WV00018896 involved allegations that Resident #5 was neglected, specifically regarding hygiene issues such as feces under fingernails. The complaint was substantiated based on interviews and record reviews.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (2)
DescriptionSeverity
Failure to ensure no resident is neglected, specifically Resident #5 having feces under fingernails despite complaints.Class I
Failure to ensure the assessment and service plans reflect the resident's current needs and are updated as indicated by significant changes.Class II
Report Facts
Census: 57 Complaint ID: WV00018896 Inspection Dates: October 2-10, 2017
Employees Mentioned
NameTitleContext
Employee #10Reported receiving complaints from Resident #5's daughter about hygiene issues
Employee #31Reported receiving complaints and was unaware of service plan details
Employee #9Reported complaints about Resident #5's fingernails and care difficulties
Inspection Report Complaint Investigation Census: 57 Deficiencies: 2 Oct 2, 2017
Visit Reason
The inspection was conducted as a complaint investigation for Complaint ID #WV00018896 from October 2-10, 2017.
Findings
Deficiencies were cited during the complaint investigation. A follow-up visit on December 19-20, 2017, found repeat deficiencies. By January 23, 2018, the deficiencies were corrected.
Complaint Details
Complaint ID #WV00018896 was investigated from October 2-10, 2017. Follow-up visits occurred on December 19-20, 2017, and January 23, 2018, with deficiencies initially cited, repeated, and then corrected.
Deficiencies (2)
Description
Deficiencies cited related to the complaint investigation.
Repeat deficiency cited during complaint follow-up.
Report Facts
Census: 57 Census: 59 Census: 57
Inspection Report Annual Inspection Census: 64 Deficiencies: 0 Oct 2, 2017
Visit Reason
The visit was conducted as an annual licensure survey including an annual environmental inspection.
Findings
The inspection found no deficiencies cited during the annual licensure survey and environmental review.
Report Facts
Census: 64
Inspection Report Complaint Investigation Census: 65 Deficiencies: 0 Jun 12, 2017
Visit Reason
The inspection was conducted as a complaint investigation from June 12-14, 2017, related to a complaint identified as WV00018027.
Findings
The investigation found no deficiencies during the complaint investigation visit.
Complaint Details
Complaint ID WV00018027 was investigated from June 12-14, 2017, with no deficiencies found.
Report Facts
Census: 65 Number of deficiencies: 0
Inspection Report Complaint Investigation Census: 63 Deficiencies: 0 Dec 1, 2016
Visit Reason
The inspection was conducted as a complaint investigation from November 29 to December 1, 2016.
Findings
No deficiencies were found during the complaint investigation at Celebration Villa of Martinsburg.
Complaint Details
Complaint investigation conducted with no deficiencies found.
Report Facts
Census: 63
Inspection Report Annual Inspection Census: 63 Deficiencies: 0 Dec 1, 2016
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The annual licensure survey conducted from November 29, 2016 to December 1, 2016 found no deficiencies at the facility.
Report Facts
Deficiencies cited: 0
Inspection Report Annual Inspection Census: 11 Deficiencies: 3 Oct 25, 2016
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental conditions and compliance with disaster preparedness, physical facilities, and safety regulations.
Findings
The facility failed to document the critique of the annual disaster preparedness rehearsal, maintain the interior in good repair including broken floor tiles in the laundry room, and provide a thermostatic mixing valve on the 400 gallon hot water tank. Plans of correction with completion dates were provided for each deficiency.
Severity Breakdown
Class I: 1 Class II: 2
Deficiencies (3)
DescriptionSeverity
Failed to document the critique of the annual rehearsal of the disaster and emergency preparedness plan.Class I
Failed to keep the interior and exterior of the residence clean and in good repair, including broken and missing floor tiles in the laundry room.Class II
Failed to provide a thermostatic mixing valve to control the temperature of the 400 gallon domestic hot water tank.Class II
Report Facts
Census: 11 Deficiencies cited: 3 Hot water tank capacity: 400
Employees Mentioned
NameTitleContext
Maintenance DirectorDiscussed deficiencies related to disaster preparedness critique, physical facilities, and hot water tank
Resident Service DirectorDiscussed deficiencies related to physical facilities and hot water tank
Inspection Report Complaint Investigation Census: 63 Deficiencies: 0 Sep 29, 2016
Visit Reason
The inspection was conducted as a complaint investigation from September 27-29, 2016.
Findings
No deficiencies were found during the complaint investigation.
Complaint Details
Complaint investigation conducted with no deficiencies found; substantiation status not stated.
Report Facts
Census: 63 Number of Deficiencies: 0
Inspection Report Complaint Investigation Deficiencies: 0 Aug 8, 2016
Visit Reason
The inspection was conducted as a complaint investigation focusing on environmental concerns at Elmcroft of Martinsburg.
Findings
No deficiencies were cited during the complaint investigation.
Complaint Details
Complaint Investigation: No Deficiencies Cited
Inspection Report Complaint Investigation Census: 60 Deficiencies: 0 Mar 28, 2016
Visit Reason
The inspection was conducted as a complaint investigation from March 28-31, 2016, followed by a complaint follow-up visit on May 19, 2016.
Findings
The report documents a complaint investigation and a subsequent follow-up visit related to the facility's operations. Specific findings or deficiencies are not detailed in the provided text.
Complaint Details
Complaint investigation conducted March 28-31, 2016 with census 60; complaint follow-up conducted May 19, 2016 with census 63.
Report Facts
Census: 60 Census: 63
Inspection Report Complaint Investigation Census: 60 Deficiencies: 1 Mar 28, 2016
Visit Reason
The inspection was conducted as a complaint investigation based on resident complaints regarding food quality, meal timing, and lack of prompt written responses to complaints.
Findings
The licensee failed to ensure resident complaints were addressed promptly and in writing within four days as required. Residents expressed dissatisfaction with food quality, meal delays, and insufficient snacks. The complaint log showed no recent documentation of complaints, and the executive director was unaware of the required written response timeframe.
Complaint Details
The complaint investigation found that residents complained about late meals, poor food quality including pizza and omelets, lack of snacks at night, and no written responses to complaints within the required four-day period. The complaint log had not been updated since October 1, 2015.
Severity Breakdown
Class III: 1
Deficiencies (1)
DescriptionSeverity
Failure to respond to resident complaints in writing within four days as required.Class III
Report Facts
Census: 60 Complaint date: Mar 6, 2016 Complaint log last entry: Oct 1, 2015
Employees Mentioned
NameTitleContext
Employee #22Reported residents upset about late lunch meal and pizza dinner on March 6, 2016
Employee #29Reported resident complaints about omelets and food quality on March 6, 2016
Employee #30Reported resident complaints about meal wait times and lack of snacks at night
Employee #35Reported receiving food complaints from residents
Employee #31Reported resident complaints about food quality and snack availability
Employee #6Executive DirectorUnaware of required four-day written response to resident complaints
Inspection Report Follow-Up Census: 55 Deficiencies: 1 Dec 15, 2015
Visit Reason
The visit was a follow-up survey conducted to verify correction of deficiencies identified during the annual licensure survey.
Findings
The report documents two deficiencies found during the annual licensure survey and notes a follow-up survey was conducted to assess compliance. Specific details of deficiencies are not provided in this excerpt.
Deficiencies (1)
Description
Environmental deficiencies noted during the annual licensure survey.
Report Facts
Deficiencies cited: 2 Census: 51 Census: 55
Inspection Report Annual Inspection Census: 51 Deficiencies: 2 Nov 18, 2015
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental and physical facility compliance with state regulations.
Findings
The facility was found deficient in its disaster and emergency preparedness plan, lacking a signed emergency alternate shelter agreement, emergency transportation policy, and a three-day supply of food and water. Additionally, maintenance and housekeeping deficiencies were noted, including the need for a GFI receptacle for the water cooler, automatic hydraulic closures on kitchen doors, and removal of a smoking container, all of which were planned to be corrected.
Severity Breakdown
Class II: 1 Class I: 1
Deficiencies (2)
DescriptionSeverity
Failure to provide an emergency preparedness plan including an emergency alternate shelter agreement, emergency transportation policy, and a three-day supply of food and drinking water.Class II
Failure to provide maintenance and housekeeping to maintain a safe, sanitary, and accident-free living environment.Class I
Report Facts
Deficiencies cited: 4 Census: 51
Inspection Report Annual Inspection Census: 53 Deficiencies: 0 Sep 17, 2015
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The report summarizes the annual licensure survey conducted from September 14-17, 2015, with a census of 53 residents. No specific deficiencies or severity levels are detailed in the provided document.
Report Facts
Census: 53
Inspection Report Complaint Investigation Census: 48 Deficiencies: 0 Jun 10, 2015
Visit Reason
The inspection was conducted as a complaint investigation for Celebration Villa of Martinsburg from June 8-10, 2015.
Findings
The report documents a complaint investigation but does not provide specific findings or deficiencies within the text or image.
Complaint Details
Complaint investigation WV00013734 conducted June 8-10, 2015 with census of 48 residents.
Report Facts
Census: 48
Inspection Report Annual Inspection Census: 57 Deficiencies: 9 Dec 16, 2014
Visit Reason
The inspection was conducted as an annual licensure survey to assess compliance with health and safety regulations, employee training, resident rights, care standards, medication administration, and other regulatory requirements.
Findings
The facility was found deficient in multiple areas including employee training on specialty care needs, incomplete resident service plans, inadequate housekeeping and maintenance, failure to address resident complaints promptly, improper medication administration documentation, lack of training for staff on when to contact the nurse, and failure to release resident belongings to estate administrators upon death.
Severity Breakdown
Class I: 1 Class II: 3 Class III: 4
Deficiencies (9)
DescriptionSeverity
Failed to provide training on specialty care needs such as wound care, seizure disorder, pacemakers, and peg tubes to employees prior to hire.Class II
Failed to ensure written contracts with residents contained all required information including full disclosure of costs.Class III
Failed to ensure legal representatives exercised authority consistent with applicable laws for a resident with a feeding tube.Class III
Failed to take prompt action to resolve resident complaints and respond in writing within four days.Class III
Failed to ensure resident service plans reflected current needs and were updated after significant changes for multiple residents.Class II
Failed to ensure medications and treatments were administered as required by law, including lack of symptom-specific instructions on medication administration records for multiple residents.Class I
Failed to provide needed training or recommend appropriate training for staff on when to contact the nurse regarding changes in resident condition.Class II
Failed to release resident belongings to estate administrator or executor upon resident's death for multiple residents.Class III
Inadequate housekeeping and maintenance including damaged carpet, missing towel bars, missing toilet paper holders, and dirty sinks.
Report Facts
Census: 57 Number of employees lacking specialty care training: 5 Number of residents with deficient service plans: 7 Number of residents with medication administration deficiencies: 10 Number of residents with belongings not properly released: 3
Employees Mentioned
NameTitleContext
Employee #16Support NurseCould not provide training content for peg tube, seizure disorder, wound care, or pacemaker; stated training was not provided to staff on signs and symptoms or when to call nurse.
Employee #1Documented resident notes regarding feeding tube and resident complaints.
Executive DirectorInterviewed regarding contract disclosures and complaint awareness; stated unawareness of some complaints and requirements.
Resident Service DirectorInterviewed regarding medication policy and complaint handling.
Inspection Report Annual Inspection Census: 56 Deficiencies: 0 Oct 7, 2014
Visit Reason
Annual licensure survey conducted to assess environmental and regulatory compliance of the facility.
Findings
No deficiencies were cited during the annual environmental licensure survey.
Report Facts
Census: 56
Employees Mentioned
NameTitleContext
Mark LubicHFSII SurveyorNamed as the surveyor conducting the annual licensure survey
Inspection Report Annual Inspection Census: 61 Deficiencies: 0 Dec 5, 2013
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The report documents the annual licensure survey conducted from December 3 to 5, 2013, with a census of 61 residents. No specific deficiencies or severity levels are detailed in the provided text.
Report Facts
Census: 61
Inspection Report Annual Inspection Census: 55 Deficiencies: 3 Oct 24, 2013
Visit Reason
The inspection was conducted as an annual licensure survey of Celebration Villa of Martinsburg to assess compliance with regulatory requirements.
Findings
The facility was found deficient in maintaining a safe and sanitary environment, including issues with food storage, housekeeping, maintenance, and hot water temperature control. Corrective actions were planned to address these deficiencies.
Deficiencies (3)
Description
A rack of prepared food placed on trays was observed in the walk-in cooler without a cover such as plastic wrap.
Cleaning supplies and equipment were observed to be stored in the open in the kitchen instead of the janitorial closet in the service corridor.
Hot water temperatures exceeded acceptable range, measuring up to 118 degrees F in some rooms.
Report Facts
Census: 55 Water temperature: 118 Water temperature: 117.2 Water temperature: 109.9
Inspection Report Annual Inspection Census: 55 Deficiencies: 0 Oct 24, 2013
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The report notes the census at the time of inspection and mentions a transfer out of the building. No specific deficiencies or severity levels are detailed in the provided text.
Report Facts
Census: 55 Transfer out: 1
Inspection Report Complaint Investigation Census: 48 Deficiencies: 0 Jun 18, 2013
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
No deficiencies were cited during the complaint investigation, and technical assistance was provided.
Complaint Details
Complaint investigation WV00008172 conducted June 18-19, 2013 with no deficiencies cited.
Report Facts
Census: 48
Inspection Report Complaint Investigation Census: 49 Deficiencies: 4 May 13, 2013
Visit Reason
The inspection was conducted due to a complaint investigation regarding insufficient staffing levels and related care concerns at the facility.
Findings
The facility was found to have inadequate staffing levels to meet the care needs of 45 residents, resulting in delayed assistance, unmet care needs, and resident dissatisfaction. Additionally, the facility failed to respond promptly in writing to resident complaints and had deficiencies in housekeeping, maintenance, and call system functionality.
Complaint Details
The complaint investigation (WV00008096) conducted May 8-13, 2013, was triggered by concerns about inadequate staffing, delayed resident assistance, unmet care needs, and lack of written responses to complaints. The census at the time was 49 residents.
Severity Breakdown
Class III: 1 Class II: 1
Deficiencies (4)
DescriptionSeverity
Failed to maintain sufficient staff to meet the care and service needs of 45 residents.
Failed to ensure adequate housekeeping and maintenance, including damaged carpet, missing towel bars, and dirty sinks.
Failed to respond in writing to resident complaints within four days as required.Class III
Failed to have a call system that is audible to staff and accessible from each bed and other necessary areas.Class II
Report Facts
Residents with two or more care needs: 32 Direct care staffing levels required: 4 Direct care staffing levels required: 3 Direct care staffing levels required: 2.75 Census: 49
Inspection Report Complaint Investigation Census: 49 Deficiencies: 0 May 8, 2013
Visit Reason
The inspection was conducted as a complaint investigation from May 8-13, 2013, followed by a complaint follow-up visit on June 18-19, 2013.
Findings
The complaint investigation identified deficiencies which were subsequently corrected by the follow-up visit. Technical assistance was also provided during the follow-up.
Complaint Details
Complaint investigation conducted May 8-13, 2013 with census 49; follow-up visit June 18-19, 2013 with census 48 confirmed deficiencies corrected and technical assistance given.
Report Facts
Census: 49 Census: 48
Inspection Report Complaint Investigation Census: 55 Deficiencies: 2 Apr 10, 2013
Visit Reason
The inspection was conducted as a complaint investigation regarding a resident whose care needs exceeded the level of care the assisted living facility could provide.
Findings
The facility failed to ensure a resident with escalating behavioral issues was properly informed about the need to transfer to a more appropriate care setting, failed to keep the residence free of rodents, and had deficiencies in housekeeping and maintenance.
Complaint Details
The complaint investigation found that Resident #4 exhibited increased behaviors including sexually inappropriate behavior, threats, and agitation. The facility failed to send a 30-day discharge notice to the legal representative and did not have a timely plan for transfer. The resident required 24/7 one-on-one supervision to ensure safety.
Severity Breakdown
Class III: 2
Deficiencies (2)
DescriptionSeverity
Failure to inform legal representative of the need to transfer a resident with care needs exceeding the facility's level of care.Class III
Presence of mice droppings in room #205 night stand drawers indicating failure to keep the residence free of rodents.Class III
Report Facts
Census: 55 Sample Size: 3 Date Survey Completed: Apr 10, 2013
Employees Mentioned
NameTitleContext
JARegistered NurseInterviewed regarding Resident #4's behaviors and supervision
JTAdministratorInterviewed about family meetings and discharge planning for Resident #4
KWLicensed Practical NurseContacted Resident #4's son to request psychological evaluation
Inspection Report Annual Inspection Census: 63 Deficiencies: 2 Nov 27, 2012
Visit Reason
Annual licensure survey conducted to assess compliance with regulatory requirements for dietary services and facility operations.
Findings
The facility failed to involve residents in menu planning and did not maintain accurate daily records of foods served. Observations revealed menu substitutions not documented, food quality issues, and inadequate housekeeping and maintenance in the adolescent residence.
Severity Breakdown
CLASS III: 2
Deficiencies (2)
DescriptionSeverity
Failure to involve residents in menu planning with consideration of individual preferences.CLASS III
Failure to maintain a daily record of actual foods served for each meal and vary the menu content.CLASS III
Report Facts
Census: 63 Menu changes allowed: 9
Employees Mentioned
NameTitleContext
Tammy CormierRN, HFNS ISurveyor during the annual licensure survey.
Bev RandolphRN, HFNS ISurveyor during the annual licensure survey.
CBDietary ManagerNamed in findings related to dietary services and menu management.
JAResident Care DirectorAttempted to cut chicken for residents during meal observation.
Inspection Report Annual Inspection Census: 63 Deficiencies: 0 Nov 27, 2012
Visit Reason
Annual licensure survey conducted to assess compliance with regulatory requirements for Celebration Villa of Martinsburg.
Findings
Documentation of menus was reviewed and an ombudsman reported resident satisfaction with the food. Deficiencies identified during the survey will be marked corrected.
Report Facts
Census: 63
Employees Mentioned
NameTitleContext
Tammy CormierRN, HFNS ISurveyor conducting the annual licensure survey
Bev RandolphRN, HFNS ISurveyor conducting the annual licensure survey
Marge MedvickOmbudsmanReported resident satisfaction with food during the survey
Inspection Report Complaint Investigation Census: 62 Deficiencies: 3 Oct 3, 2012
Visit Reason
The inspection was conducted as a complaint investigation based on concerns raised by residents, family members, and staff regarding insufficient staffing, delayed services, inadequate housekeeping, and failure to respond to complaints in a timely manner.
Findings
The facility failed to maintain sufficient staff to meet residents' care and service needs, resulting in delays in meals, laundry, and showers. Housekeeping and maintenance were inadequate, with observed damages and cleanliness issues. The administrator also failed to respond to complaints in writing within the required four-day timeframe.
Complaint Details
The complaint investigation (#WV00007345) revealed multiple resident and family complaints about delayed meals, laundry issues, lack of clean towels, residents going days without showers, and failure of administration to provide written responses to complaints. The complaint file lacked written verification to residents regarding the investigation outcomes.
Deficiencies (3)
Description
Insufficient staff to meet laundry, food service, housekeeping, and maintenance needs, affecting 21 of 30 residents.
Inadequate housekeeping and maintenance, including damaged carpet, torn furniture, missing bathroom fixtures, and unclean sinks.
Failure to respond to resident complaints in writing within four days as required.
Report Facts
Residents affected by staffing deficiency: 21 Census: 62 Meal service delay: 30 Days without shower: 7
Inspection Report Annual Inspection Census: 62 Deficiencies: 3 Oct 1, 2012
Visit Reason
The inspection was conducted as an annual licensure survey to assess the environment and physical facilities of the Celebration Villa of Martinsburg.
Findings
The facility was found deficient in maintaining a clean and sanitary food preparation area, with dirt and grease on the kitchen floor, sticky countertops, and dirty cooler doors. Additionally, housekeeping and maintenance issues were noted, including personal belongings clutter, carpet damage, and missing bathroom fixtures.
Deficiencies (3)
Description
The kitchen floor was covered with dirt and grease.
Countertops were sticky due to excessive grease.
Cooler doors were sticky and dirty.
Report Facts
Census: 62
Employees Mentioned
NameTitleContext
David LoweHFS II SurveyorNamed as the surveyor conducting the annual licensure survey
Dining Services DirectorResponsible for ensuring cleaning checklists are completed and staff training
AdministratorResponsible for follow-up checks on cleaning maintenance
Inspection Report Annual Inspection Census: 62 Deficiencies: 0 Oct 1, 2012
Visit Reason
Annual licensure survey conducted to assess the environment and compliance of Celebration Villa of Martinsburg.
Findings
The survey focused on the environment of the facility. A follow-up survey was conducted later in the year to verify correction of deficiencies, which were corrected.
Report Facts
Census: 62
Employees Mentioned
NameTitleContext
David LoweHFS II SurveyorSurveyor conducting the annual licensure survey and follow-up
Inspection Report Complaint Investigation Census: 62 Deficiencies: 0 Sep 30, 2012
Visit Reason
The inspection was conducted as a complaint investigation from September 30 to October 3, 2012, followed by a complaint follow-up visit on November 27-28, 2012.
Findings
All deficiencies identified during the complaint investigation were corrected by the follow-up visit. No technical assistance was offered.
Complaint Details
Complaint investigation #WV00007345 was conducted with a census of 62. A follow-up visit confirmed all deficiencies were corrected with a census of 63.
Report Facts
Census: 62 Census: 63
Employees Mentioned
NameTitleContext
Betty MarineLSW, HFS IISurveyor during complaint investigation
Bev RandolphRN, HFNS ISurveyor during complaint follow-up
Tammy CormierRN, HFNS ISurveyor during complaint follow-up
Inspection Report Complaint Investigation Census: 60 Deficiencies: 0 Sep 4, 2012
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
No deficiencies were found during the complaint investigation. Technical assistance was provided, and the complaint was unsubstantiated.
Complaint Details
Complaint investigation conducted September 4-5, 2012. No deficiencies found. Complaint unsubstantiated.
Report Facts
Census: 60
Employees Mentioned
NameTitleContext
Keith CarpenterSurveyorNamed as the surveyor conducting the complaint investigation
Inspection Report Complaint Investigation Census: 57 Deficiencies: 0 Jun 4, 2012
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
The complaint investigation was unsubstantiated with no deficiencies cited.
Complaint Details
The complaint investigation was unsubstantiated as stated in the report.
Report Facts
Census: 57
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation
Louise HallRN HFNS IISurveyor involved in complaint investigation
Sherry GaravagliaRN HFNS ISurveyor involved in complaint investigation
Inspection Report Complaint Investigation Census: 57 Deficiencies: 0 May 10, 2012
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
The complaint investigation was unsubstantiated with no deficiencies noted in the report.
Complaint Details
The complaint investigation was unsubstantiated as stated in the report.
Report Facts
Census: 57
Employees Mentioned
NameTitleContext
Donna WilliamsonRN, HFNS IISurveyor conducting the complaint investigation
Inspection Report Complaint Investigation Census: 62 Deficiencies: 0 Feb 1, 2012
Visit Reason
The inspection was conducted as a complaint investigation and a follow-up to verify correction of deficiencies related to complaint #WV00006852.
Findings
The follow-up inspection conducted January 30-February 1, 2012, found that the previously identified deficiencies were corrected.
Complaint Details
Complaint #WV00006852 was investigated starting December 13, 2011, with a follow-up inspection confirming deficiencies were corrected.
Report Facts
Census: 62
Employees Mentioned
NameTitleContext
Beverly RandolphRN, HFNS ISurveyor involved in complaint investigation and follow-up
Betty MarineLSW, HFS IISurveyor involved in complaint follow-up
Inspection Report Annual Inspection Census: 62 Deficiencies: 2 Feb 1, 2012
Visit Reason
The inspection was conducted as an annual licensure survey and a follow-up survey to assess compliance with health care standards and service plan updates for residents.
Findings
The facility failed to ensure that residents' service plans reflected their current needs, with multiple deficiencies noted in documentation and guidance for staff regarding medical conditions and care requirements. Additionally, housekeeping and maintenance issues were observed, including damaged carpets, missing bathroom fixtures, and unclean areas.
Severity Breakdown
CLASS II: 1
Deficiencies (2)
DescriptionSeverity
Service plans did not reflect current needs of residents, lacking documentation and guidance on medical conditions such as pacemakers, diabetes, PTSD, violent behaviors, surgical wounds, mastectomy restrictions, Coumadin adverse reactions, Foley catheter care, TED hose use, and medication self-administration.CLASS II
Inadequate housekeeping and maintenance including personal belongings behind furniture, iron burns and bleach spots on carpet, torn chair, missing towel bars and toilet paper holders, and dirty sinks.
Report Facts
Census: 62 Sample Size: 7 Sample Size: 14
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor during the annual licensure survey
Louise HallRN, HFNS IISurveyor during the annual licensure survey
Beverly RandolphHFNS ISurveyor during the follow-up survey
Betty MarineLSW, HFS IISurveyor during the follow-up survey
JPDirector of NursesInterviewed regarding deficiencies in service plans
SPAdministratorInterviewed regarding deficiencies in service plans
Inspection Report Complaint Investigation Deficiencies: 1 Dec 13, 2011
Visit Reason
The inspection was conducted to investigate infection control practices following diagnoses of MRSA and C-Diff among residents and staff, and to assess compliance with health care standards related to infection prevention.
Findings
The facility failed to ensure resident care was provided according to current infection control standards, with multiple residents and a staff member diagnosed with MRSA and C-Diff. Inadequate handwashing facilities, improper glove availability, and inconsistent cleaning schedules were noted.
Complaint Details
The investigation was complaint-related due to diagnoses of MRSA and C-Diff in residents and a staff member. The complaint was substantiated by findings of inadequate infection control practices and supplies.
Severity Breakdown
CLASS I: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide resident care in accordance with current infection control standards, including inadequate handwashing facilities and supplies, improper glove availability, and inconsistent cleaning schedules.CLASS I
Report Facts
Residents diagnosed with MRSA: 2 Residents diagnosed with C-Diff: 2 Staff diagnosed with MRSA: 1 Sample size: 3
Employees Mentioned
NameTitleContext
BNResident AssistantDiagnosed with MRSA and mentioned in infection control findings
KSResident AssistantMentioned regarding infection control and staff assignments
SPAdministratorProvided statements regarding infection control and diagnoses
Inspection Report Annual Inspection Census: 62 Deficiencies: 0 Nov 2, 2011
Visit Reason
The inspection was conducted as an annual licensure survey of the facility.
Findings
The report documents the annual licensure survey conducted from October 31 to November 2, 2011, with a census of 62 residents. Follow-up surveys were conducted in January-February 2012 and April 2012, with deficiencies corrected by the last follow-up.
Report Facts
Census: 62 Census: 62 Census: 55
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor during annual licensure survey and second follow-up
Louise HallRN, HFNS IISurveyor during annual licensure survey and second follow-up
Beverly RandolphHFNS ISurveyor during first follow-up survey
Betty MarineLSW, HFS IISurveyor during first follow-up survey
Inspection Report Annual Inspection Census: 62 Deficiencies: 15 Nov 2, 2011
Visit Reason
Annual licensure survey conducted from October 31 to November 2, 2011, to assess compliance with state regulations for assisted living and Alzheimer's care facility.
Findings
The survey identified multiple deficiencies including inadequate employee training on abuse reporting, failure to ensure signed resident contracts, incomplete abuse investigations and reporting, inadequate housekeeping and maintenance, missing or outdated health assessments and service plans, failure to perform required nursing assessments and monitoring, incomplete documentation of resident transfers and deaths, and failure to obtain admission weights.
Severity Breakdown
Class I: 4 Class II: 6 Class III: 4
Deficiencies (15)
DescriptionSeverity
Failure to provide adequate training to new employees on reporting suspected abuse and neglect.Class II
Failure to ensure each resident has a signed contract as required.Class III
Failure to immediately report allegations of abuse to Adult Protective Services and complete required reporting forms within 48 hours.Class I
Failure to thoroughly investigate and document all allegations of abuse.Class I
Failure to notify licensing agency within 72 hours of abuse allegations and forward investigation documentation.Class III
Failure to ensure a summary of resident information accompanies transfers to other health care facilities.Class II
Failure to maintain current signed and dated health assessments for residents.Class II
Failure to ensure resident service plans reflect current needs and are updated annually or with significant changes.Class II
Failure to ensure approved medication assistive personnel receive required biennial retraining and quarterly reviews.Class I
Failure to monitor and document resident condition at required intervals following injury or illness.Class II
Failure to perform and document nursing assessments within 24 hours following admission or significant change in condition.Class I
Failure to document weekly progress notes for residents with ongoing nursing care needs.Class II
Failure to release resident belongings upon death to legal representative with verification of receipt.Class III
Failure to obtain and document admission weights for residents.Class III
Failure to maintain adequate housekeeping and maintenance, including presence of personal belongings inappropriately stored, damaged carpet, missing bathroom fixtures, and unclean sink.
Report Facts
Census: 62 Sample Size: 9 Residents without signed contracts: 4 Residents without current health assessments: 3 Residents requiring updated service plans: 14 AMAPs without current retraining: 2 Residents lacking 24-hour injury monitoring: 4 Residents lacking RN nursing assessment within 24 hours: 3 Residents lacking weekly nursing progress notes: 6 Residents without admission weights: 5
Employees Mentioned
NameTitleContext
SPAdministrator / Supervising RNNamed in findings related to abuse reporting, investigations, and training
JPDirector of NursesNamed in findings related to resident contracts, health assessments, service plans, and nursing documentation
LSApproved Medication Assistive Personnel (AMAP)Named in abuse observation and training deficiencies
CMApproved Medication Assistive Personnel (AMAP)Named in training deficiencies
JDRegistered Nurse / Director of NursingNamed in nursing assessment deficiencies
Jane CostRN, HFNS IISurveyor
Louise HallRN, HFNS IISurveyor
JPDirector of NursesInterviewed regarding resident contracts and service plans
Inspection Report Annual Inspection Census: 62 Deficiencies: 0 Nov 1, 2011
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
No deficiencies were cited during the survey. Technical assistance was provided to the facility.
Report Facts
Census: 62
Employees Mentioned
NameTitleContext
Keith CarpenterSurveyor conducting the annual licensure survey
Inspection Report Complaint Investigation Census: 62 Deficiencies: 4 Oct 31, 2011
Visit Reason
The inspection was conducted as a complaint investigation and follow-up related to service plans, medication administration, and compliance with health care standards at Celebration Villa of Martinsburg.
Findings
The facility failed to ensure individualized service plans were initiated within seven days of admission for multiple residents, and medications were not always administered according to signed physician orders. Additionally, there were discrepancies in medication documentation and availability. The facility also had housekeeping and maintenance deficiencies observed during a prior behavioral health survey.
Complaint Details
The complaint investigation revealed failures in service plan initiation and medication administration compliance. The administrator and staff were interviewed, and multiple deficiencies were substantiated including medication errors and documentation issues.
Severity Breakdown
Class I: 2 Class II: 1
Deficiencies (4)
DescriptionSeverity
Failure to initiate individualized service plans within seven days of admission for multiple residents.Class II
Failure to obtain signed physician orders for medications before administration.Class I
Medications administered not according to signed, dated physician orders, including incorrect dosages and administration of extra doses.Class I
Inadequate housekeeping and maintenance, including personal belongings behind furniture, carpet damage, missing bathroom fixtures, and unclean sink.
Report Facts
Residents without service plans: 5 Residents without service plans (repeat deficiency): 2 Residents with medication discrepancies: 16 Census: 62
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation.
Louise HallRN HFNS IISurveyor involved in complaint investigation.
JPDirector of Nursing, Registered NurseNamed in medication administration discrepancy findings and interview.
CMApproved Medication Assistive Personnel (AMAP)Named in medication errors and documentation deficiencies.
SPAdministrator, Registered NurseNamed in interview regarding service plan and medication deficiencies.
Inspection Report Complaint Investigation Census: 61 Deficiencies: 5 Aug 8, 2011
Visit Reason
The inspection was conducted as a complaint investigation and follow-up related to medication administration, service plan initiation, and staff identification issues at Celebration Villa of Martinsburg.
Findings
The facility failed to ensure that each resident had a service plan initiated within seven days of admission, medications were administered according to signed physician orders, and staff administering medications were properly identified. Multiple discrepancies were found in medication administration records (MARs), including lack of registered nurse review and improper documentation. Housekeeping and maintenance deficiencies were also noted from prior surveys.
Complaint Details
The complaint investigation was initiated due to concerns about medication administration practices, service plan initiation, and staff identification during medication administration. The investigation found substantiated deficiencies in these areas.
Severity Breakdown
Class I: 4 Class II: 1
Deficiencies (5)
DescriptionSeverity
Failure to initiate a service plan for each resident within seven days of admission.Class II
Failure to assure resident medications are administered appropriately and according to applicable federal and state law, including lack of registered nurse review of MARs and undocumented handwritten entries.Class I
Failure to maintain a means of resident identification on medication administration records; 30 of 61 MARs lacked resident pictures.Class I
Failure to obtain signed physician orders for all medications administered; Resident #7 received medications for 10 days without signed orders.Class I
Failure to administer medications according to signed, dated physician orders; Resident #32 received prednisone for more days than ordered.Class I
Report Facts
Census: 61 Number of MARs reviewed: 61 MARs lacking resident picture identification: 30 Residents without service plans: 5 MARs with no RN review or undocumented handwritten entries: 32 MARs with PRN medication entries lacking parameters: 12 Days Resident #7 received medications without signed physician orders: 10 Additional doses Resident #32 received beyond physician order: 2
Employees Mentioned
NameTitleContext
Louise HallRN HFNS IISurveyor involved in complaint investigation.
Jane CostRN HFNS IISurveyor involved in complaint investigation and follow-up.
VCLicensed Practical Nurse (LPN)Observed administering insulin to Resident #7 during investigation.
JPDirector of Nursing, Registered NurseNoted in medication administration record discrepancies and interviewed regarding medication administration.
SPAdministrator, Registered NurseInterviewed regarding service plan initiation and medication administration discrepancies.
Inspection Report Complaint Investigation Census: 61 Deficiencies: 0 Aug 8, 2011
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
The complaint investigation was unsubstantiated with no deficiencies cited.
Complaint Details
The complaint investigation was unsubstantiated.
Report Facts
Census: 61
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation
Louise HallRN HFNS IISurveyor involved in complaint investigation
Inspection Report Complaint Investigation Census: 56 Deficiencies: 0 Jun 13, 2011
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
The report documents a complaint investigation and subsequent follow-up visits, noting census counts and correction of deficiencies including a memorandum of understanding.
Complaint Details
Complaint investigation conducted June 13-14, 2011 with census 56. Follow-up visits occurred August 8, 2011 (census 61) and December 12-13, 2011 (census 57). Deficiencies were corrected by October 31, 2011, including a memorandum of understanding.
Report Facts
Census: 56 Census: 61 Census: 57 Deficiencies corrected: 2
Employees Mentioned
NameTitleContext
Louise HallRN HFNS IISurveyor during complaint investigation and follow-up visits
Jane CostRN HFNS IISurveyor during complaint investigation and follow-up visits
Beverly RandolphRN HFNS ISurveyor during third follow-up visit December 12-13, 2011
Inspection Report Complaint Investigation Census: 56 Deficiencies: 6 Jun 13, 2011
Visit Reason
The inspection was conducted as a complaint investigation to assess allegations related to resident rights, medication administration, and safety practices at Celebration Villa of Martinsburg.
Findings
The investigation found multiple deficiencies including failure to protect residents from misappropriation of property, inadequate medication administration and documentation, lack of signed physician orders for medications, unsafe medication storage, and inadequate housekeeping and maintenance.
Complaint Details
The complaint investigation was triggered by concerns regarding resident rights violations, including misappropriation of property and improper medication administration practices. The investigation substantiated these concerns.
Severity Breakdown
Class I: 5
Deficiencies (6)
DescriptionSeverity
Failure to ensure residents are protected from misappropriation of property, including improper use of a resident's glucometer.Class I
Failure to ensure all medications are administered and treatments performed according to physician's orders.Class I
Failure to ensure resident medications are administered appropriately and according to applicable federal and state law and Division of Health rules.Class I
Failure to obtain signed physician's orders for all medications administered to residents.Class I
Failure to keep medications in locked storage accessible only to staff responsible for medications.Class I
Failure to ensure adequate housekeeping and maintenance required to carry out services, including presence of personal belongings behind furniture, damaged carpet, missing bathroom fixtures, and dirty sink.
Report Facts
Census: 56 Number of MARs with discrepancies: 32 Number of MARs with PRN entries lacking parameters: 12 Number of residents documented as confused and wandering: 3 Number of medications administered without signed physician orders: 12
Employees Mentioned
NameTitleContext
Louise HallRN HFNS IISurveyor
Jane CostRN HFNS IISurveyor
VCLicensed Practical Nurse (LPN)Observed administering insulin to Resident #7
THApproved Medication Assistive Personnel (AMAP)Admitted to not giving prescribed medication to Resident #7
DGActing AdministratorAcknowledged medication administration issues
Regional Quality Service Manager, TCInterviewed regarding missing treatment documentation
Inspection Report Follow-Up Census: 60 Deficiencies: 0 Mar 29, 2011
Visit Reason
The visit was a follow-up survey to verify correction of deficiencies identified during the annual licensure survey and previous follow-up survey.
Findings
The follow-up survey conducted on March 29, 2011, found that previously cited deficiencies were corrected.
Report Facts
Census: 63 Census: 58 Census: 60
Employees Mentioned
NameTitleContext
Garry TaylorSurveyorConducted the annual licensure survey and follow-up surveys
Inspection Report Annual Inspection Census: 58 Deficiencies: 7 Feb 2, 2011
Visit Reason
The inspection was conducted as an annual licensure survey and a follow-up survey to assess compliance with physical facility and housekeeping standards.
Findings
The facility was found deficient in maintaining a safe, sanitary, and accident-free living environment, including issues with housekeeping, maintenance, ventilation, and cleanliness of resident rooms and common areas. Several repeat deficiencies were noted, and corrective actions were planned or implemented.
Deficiencies (7)
Description
Resident #329's room had a mound of paper products piled in the center creating a trip hazard, with paper products under the bed and scattered throughout the room.
The residence failed to maintain a safe and appropriate environment, including unsecured outside doors without alarms and lack of awake staff on weekend nights.
Miscellaneous small personal belongings behind dresser, iron burns and bleach spots on carpet, torn chair, missing towel bars and toilet paper holders, and dirty sink in adolescent consumers' residence.
Soiled and stained storeroom floor, dust accumulation on range broiler, soiled steamer, soiled kitchen floors under tables and equipment, soiled food contact surfaces, greasy kitchen gas range, doors held open causing ventilation issues, non-functioning exhaust fans in laundry, soiled floor covering behind washers, and lack of separation between soiled and clean laundry areas.
Resident rooms #207, 214, 217, 227, 215, 206, 201, 311, 325, 306, 310, and 333 had soiled and stained carpet floor covering.
Lingering odors found in resident rooms #302, 303, 312, 325, 220, and 215.
Exhaust fan from soiled laundry area not running, causing unclean air to flow into clean areas, and door between clean and soiled laundry areas found open, creating potential cross contamination.
Report Facts
Census: 58 Census: 63
Inspection Report Annual Inspection Census: 59 Deficiencies: 8 Nov 10, 2010
Visit Reason
Annual licensure survey conducted to assess compliance with state regulations including employee screening, training, resident care, and facility maintenance.
Findings
The facility was found deficient in multiple areas including failure to submit fingerprint information timely for abuse registry screening, inadequate employee orientation and annual training documentation, use of unapproved full-length bed rails, incomplete resident health assessments and service plans, missing tuberculosis screenings, incomplete weekly nursing assessments for residents with nursing needs, and inadequate housekeeping and maintenance.
Severity Breakdown
Class I: 2 Class II: 5
Deficiencies (8)
DescriptionSeverity
Failure to submit fingerprint information prior to hiring individuals for central abuse registry screening.Class II
Failure to provide and maintain records of employee orientation and training within required timeframes.Class II
Use of full-length bed rails on resident beds contrary to regulations allowing only half-length bed rails.Class I
Failure to ensure residents have current tuberculosis screenings upon admission and annually.Class II
Resident service plans did not reflect current needs or physician orders.Class II
Failure to maintain written, signed, and dated physician orders for all medications administered or self-administered by residents.Class I
Registered nurse failed to complete weekly assessments for residents with nursing care needs; assessments lacked specificity.Class II
Inadequate housekeeping and maintenance including damaged carpet, missing bathroom fixtures, and unclean areas.
Report Facts
Newly hired individuals with fingerprint delays: 7 Census: 59 Residents with deficient service plans: 7 Residents missing TB screening: 2 Weekly nursing assessments missing or incomplete: 4
Employees Mentioned
NameTitleContext
ARAideNewly hired individual with fingerprint submission delay.
STLicensed Practical Nurse (LPN)Newly hired individual with fingerprint submission delay.
CBAideNewly hired individual with fingerprint submission delay.
DGAideNewly hired individual with fingerprint submission delay.
SALicensed Practical Nurse (LPN) / Staff Training CoordinatorUnable to produce requested training information; involved in staff training compliance.
BBAideMentioned in relation to resident care and training deficiencies.
DWAdministratorInterviewed regarding training, resident care, and medication issues.
TSLicensed Practical Nurse (LPN)Unaware of resident's pacemaker status.
Jane CostRN, HFNS IISurveyor
Louise HallRN, HFNS IISurveyor
Inspection Report Annual Inspection Census: 59 Deficiencies: 0 Nov 9, 2010
Visit Reason
Annual licensure survey conducted to assess compliance with regulatory requirements for the facility.
Findings
The report documents the annual licensure survey and a follow-up survey, listing census counts and surveyors involved. No specific deficiencies or severity levels are detailed in the provided text.
Report Facts
Census: 59 Census: 58
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor for annual licensure and follow-up surveys
Louise HallRN, HFNS IISurveyor for annual licensure and follow-up surveys
Inspection Report Annual Inspection Census: 63 Deficiencies: 7 Oct 25, 2010
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental conditions and compliance with physical facility maintenance and housekeeping standards.
Findings
The facility was found deficient in maintaining a safe, sanitary, and accident-free living environment. Specific issues included trip hazards from clutter, unsanitary conditions in the kitchen and storeroom, soiled carpets, lingering odors in resident rooms, and maintenance deficiencies such as broken fixtures and damaged furniture.
Deficiencies (7)
Description
Trip hazard created by a mound of paper products piled in resident #329's room.
Unsanitary conditions including soiled storeroom floor and accumulation of dust on the range broiler.
Soiled and stained carpet floor covering in multiple resident rooms.
Lingering odors in several resident rooms.
Damaged furniture and missing bathroom fixtures such as towel bars and toilet paper holders.
Kitchen gas range and food contact surfaces were very soiled with grease and food debris.
Exhaust fans in soiled laundry area not running, causing potential cross contamination.
Report Facts
Census: 63 Sample Size: 3
Employees Mentioned
NameTitleContext
Garry TaylorSurveyorNamed as the surveyor conducting the inspection.
Inspection Report Complaint Investigation Census: 63 Deficiencies: 1 Jul 21, 2010
Visit Reason
The inspection was conducted as a complaint investigation and follow-up related to medication administration practices and compliance with physician's orders.
Findings
The facility failed to ensure all medications were administered according to physician's orders, with multiple discrepancies found in Medication Administration Records (MARs) including uninitialed entries, medications not available for administration, and medications given after discontinuation. The administrator and supervising registered nurse were unable to explain these discrepancies. Repeat deficiencies were noted during follow-up.
Complaint Details
Complaint investigation conducted on June 1, 2010, found unsubstantiated complaints but cited unrelated deficiencies. Follow-up on July 21, 2010, confirmed repeat deficiencies in medication administration.
Severity Breakdown
Class I: 1
Deficiencies (1)
DescriptionSeverity
Failure to administer medications in accordance with physician's orders, including multiple discrepancies in MARs such as uninitialed entries, medications not available, and administration after discontinuation.Class I
Report Facts
Census: 64 Census: 63 Medication Administration Records reviewed: 36 Medication Administration Records reviewed: 63 MARs with medication entries not initialed: 19 MARs with medications not available for administration: 15 MARs with medication entries circled as not administered without documented reason: 23 MARs with medication entries initialed as given after discontinuation: 2 MARs with medications documented as not available: 12 Doses of medications not available for administration: 53 MARs with doses not initialed by medication staff: 10 Doses of medications not initialed: 22
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor during complaint investigation and follow-up
Louise HallRN, HFNS IISurveyor during complaint investigation and follow-up
MBRegistered NurseSupervising registered nurse responsible for auditing MARs
Inspection Report Complaint Investigation Census: 64 Deficiencies: 3 Jun 1, 2010
Visit Reason
The inspection was conducted as a complaint investigation to review allegations related to resident care and facility compliance.
Findings
The investigation found multiple deficiencies including failure to maintain current documentation of residents' health status, medication administration discrepancies, and failure to notify physicians of significant weight changes in residents. The complaint was unsubstantiated but unrelated deficiencies were cited.
Complaint Details
The complaint investigation was conducted on June 1, 2010, and was found to be unsubstantiated. However, unrelated deficiencies were cited during the investigation.
Severity Breakdown
Class I: 1 Class II: 1 Class III: 1
Deficiencies (3)
DescriptionSeverity
Failure to ensure each resident's medical record reflects current documentation regarding health status, changes, and staff responses.Class II
Failure to administer medications in accordance with physician's orders, including multiple discrepancies in Medication Administration Records (MARs).Class I
Failure to notify physician of unplanned weight loss or gain of five pounds or more in resident records.Class III
Report Facts
Census: 64 Medication Administration Records reviewed: 36 Resident MARs with medication entries not initialed: 19 Resident MARs with medications documented as not available: 15 Resident MARs with medication entries circled as not administered without documented reason: 23 Resident MARs with medication entries initialed after discontinuation: 2 Resident weight change: 5
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor involved in complaint investigation.
Louise HallRN, HFNS IISurveyor involved in complaint investigation.
Inspection Report Complaint Investigation Census: 64 Deficiencies: 0 Jun 1, 2010
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg.
Findings
The complaint investigation was unsubstantiated, and unrelated deficiencies were cited. A follow-up visit was conducted to verify compliance with a Memo of Understanding.
Complaint Details
Complaint investigation was unsubstantiated. Follow-up visits occurred on July 21, 2010, and September 28, 2010, with census counts of 63 and 64 respectively.
Report Facts
Census: 64 Census: 63 Census: 64
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor during complaint investigation and follow-ups
Louise HallRN, HFNS IISurveyor during complaint investigation and follow-ups
Inspection Report Follow-Up Census: 61 Deficiencies: 0 Jan 13, 2010
Visit Reason
This was a first follow-up visit to the annual licensure survey conducted previously from November 30, 2009 to December 2, 2009.
Findings
The document summarizes the annual licensure survey and the subsequent follow-up survey findings for Celebration Villa of Martinsburg. Specific deficiencies or findings are not detailed in this excerpt.
Report Facts
Census at annual survey: 59 Census at follow-up survey: 61
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor for both annual licensure and follow-up surveys
Louise HallRN HFNS IISurveyor for both annual licensure and follow-up surveys
Inspection Report Annual Inspection Census: 59 Deficiencies: 5 Dec 2, 2009
Visit Reason
Annual licensure survey conducted from November 30, 2009 to December 2, 2009 to assess compliance with state regulations and facility licensing requirements.
Findings
The inspection identified multiple deficiencies including failure to submit required fingerprint information prior to hiring, inadequate housekeeping and maintenance, outdated or incomplete resident service plans, lack of resident identification photos on medication administration records, and failure to administer medications according to physician orders.
Severity Breakdown
Class I: 2 Class II: 2
Deficiencies (5)
DescriptionSeverity
Failure to submit required fingerprint information prior to hiring employees.Class II
Inadequate housekeeping and maintenance including personal belongings left out, carpet damage, missing bathroom fixtures, and dirty sink.
Resident service plans did not reflect current needs or physician orders for multiple residents.Class II
Medication administration records lacked resident photographs for identification.Class I
Medications and treatments were not administered according to physician orders; documentation of refusals was incomplete.Class I
Report Facts
Census: 59 Employees with fingerprint issues: 7 Medication administration records reviewed: 57 MARs lacking resident photos: 18 MARs with missed medication administration: 29 Service plans reviewed: 8 Service plans deficient: 6
Employees Mentioned
NameTitleContext
VCLPNEmployee with fingerprint information submitted late.
ABLPNEmployee with fingerprint information submitted late.
HCAideEmployee with fingerprint information submitted late.
MKAideEmployee with fingerprint information submitted late.
TWAideEmployee with fingerprint information submitted late.
BHAideEmployee with fingerprint information submitted late.
MBRNEmployee with fingerprint information submitted late.
Inspection Report Annual Inspection Census: 64 Deficiencies: 0 Oct 27, 2009
Visit Reason
The inspection was conducted as an annual licensure survey to assess the environment and compliance of Celebration Villa of Martinsburg.
Findings
The survey found no deficiencies but provided technical assistance regarding the environment of the facility.
Report Facts
Census: 64
Employees Mentioned
NameTitleContext
Jason T. LintnerSurveyorConducted the annual licensure survey
Inspection Report Complaint Investigation Census: 61 Deficiencies: 1 Mar 23, 2009
Visit Reason
The inspection was conducted as a complaint investigation identified by complaint number WV00004703.
Findings
The administrator addressed the problem by developing policies and addressing staff involved. The issue was resolved with no follow-up conducted as the shell will be closed.
Complaint Details
Complaint Investigation #WV00004703. Administrator addressed the problem, developed policies, and addressed staff involved. Shell will be closed and no follow-up conducted.
Deficiencies (1)
Description
Complaint Investigation #WV00004703
Report Facts
Census: 61
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation
Louise HallRN HFNS IISurveyor involved in complaint investigation
Inspection Report Complaint Investigation Census: 61 Deficiencies: 3 Feb 24, 2009
Visit Reason
The inspection was conducted as a complaint investigation following an allegation of neglect involving a resident found alone in the dining room with the lights off and sleeping in her wheelchair.
Findings
The residence director failed to immediately report the alleged neglect incident to Adult Protective Services (APS) and failed to file the required APS reporting form within 48 hours. An internal investigation was completed, and corrective actions including policy changes and staff inservice were initiated. Additionally, housekeeping and maintenance deficiencies were noted from a prior behavioral health survey.
Complaint Details
The complaint involved a resident found alone in the dining room with lights off and sleeping in her wheelchair on February 4, 2009. The residence director did not report the incident to APS immediately and did not file the APS form within 48 hours. The director conducted an internal investigation and initiated corrective actions including policy changes and staff education.
Severity Breakdown
Class I: 1
Deficiencies (3)
DescriptionSeverity
Failure to immediately report an incident of alleged neglect to the local adult protective services office and failure to file the completed APS reporting form within 48 hours.Class I
Inadequate housekeeping and maintenance including personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Unsafe environment due to lack of alarm on outside doors and lack of awake staff on weekend nights.
Report Facts
Census: 61 Sample Size: 3 Completion Date: Feb 24, 2009
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation
Louise HallRN HFNS IISurveyor involved in complaint investigation
Inspection Report Follow-Up Census: 58 Deficiencies: 0 Dec 2, 2008
Visit Reason
This was a follow-up survey visit to verify corrections made after the annual licensure survey conducted on October 6-7, 2008.
Findings
The report summarizes the follow-up to the annual licensure survey for Celebration Villa of Martinsburg, noting the census and surveyors involved. Specific findings or deficiencies are not detailed in this document.
Report Facts
Census: 58 Census: 60
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor for both annual and follow-up surveys
Louise HallRN, HFNS IISurveyor for both annual and follow-up surveys
Donna WilliamsonRN, HFNS ISurveyor for annual survey only
Inspection Report Annual Inspection Census: 60 Deficiencies: 0 Oct 14, 2008
Visit Reason
The inspection was conducted as an annual licensure survey to assess the environment and compliance of the facility.
Findings
The survey found no deficiencies and noted that the environment met the required standards. The inspection was technical only with no issues identified.
Report Facts
Census: 60
Employees Mentioned
NameTitleContext
Keith CarpenterSurveyorNamed as the surveyor conducting the annual licensure survey
Inspection Report Annual Inspection Census: 60 Deficiencies: 9 Oct 7, 2008
Visit Reason
Annual licensure survey conducted to assess compliance with health and safety regulations, employee training, healthcare standards, and dietary services at Celebration Villa of Martinsburg.
Findings
The survey identified multiple deficiencies including inadequate employee orientation and training, failure to provide safe and appropriate environment, incomplete healthcare documentation and assessments, inadequate housekeeping and maintenance, failure to monitor residents post-incident, incomplete medication administration records, and failure to report significant weight changes to physicians.
Severity Breakdown
Class I: 2 Class II: 4 Class III: 1
Deficiencies (9)
DescriptionSeverity
Failure to provide and maintain required employee orientation and annual in-service training.Class II
Failure to implement programs in a safe and appropriate environment for consumers, including lack of awake-night supervision on weekends and unsecured doors.
Inadequate housekeeping and maintenance including damaged carpet, missing bathroom fixtures, and unclean conditions.
Failure to provide a summary of pertinent healthcare information accompanying residents at transfer.Class II
Service plans did not reflect current resident needs or staff responsibilities.Class II
Failure to ensure medications and treatments are administered as required, including incomplete PRN medication orders and lack of staff signatures on MARs.Class I
Failure to monitor and document residents' condition for 24 hours following accidents or illness.Class II
Failure to perform and document nursing assessments within 24 hours following emergency room visits or hospitalizations.Class I
Failure to report unplanned weight loss or gain of five pounds or more to residents' physicians.Class III
Report Facts
Census: 60 Sample Size: 3 Weight loss/gain incidents: 5 Residents with missing healthcare transfer summaries: 3 Residents with incomplete service plans: 5 Residents with no picture identification on MAR: 17 Residents with no 24-hour post-incident monitoring: 8 Residents with no nursing assessment post-ER/hospitalization: 5
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor
Louise HallRN, HFNS IISurveyor
Donna WilliamsonRN, HFNS ISurveyor
MCApproved Medication Assistive Personnel (AMAP)Named in medication administration deficiency for lacking GED verification
AdministratorInterviewed regarding training, transfer documentation, and weight change notifications
Health Care DirectorResponsible for monitoring follow-up and weight change notifications
Residence DirectorResponsible for auditing service plans and monitoring incident follow-up
Supervising Registered NurseNamed in deficiencies related to training, healthcare assessments, and medication administration
Inspection Report Complaint Investigation Census: 55 Deficiencies: 0 Apr 29, 2008
Visit Reason
The inspection was conducted as a complaint investigation for the facility.
Findings
The complaint investigation was unsubstantiated and no deficiencies were found during the survey.
Complaint Details
Complaint investigation #WV00004109 was unsubstantiated with no deficiencies found.
Report Facts
Census: 55
Employees Mentioned
NameTitleContext
Louise HallRN HFNS IISurveyor involved in complaint investigation
Jane CostRN HFNS IISurveyor involved in complaint investigation
Donna WilliamsonRN HFNS ISurveyor involved in complaint investigation
Inspection Report Follow-Up Census: 55 Deficiencies: 0 Feb 4, 2008
Visit Reason
Follow-up survey to verify correction of deficiencies identified during the annual licensure survey conducted on October 30, 2007.
Findings
All deficiencies identified in the previous annual licensure survey were corrected. No new technical assistance was required.
Report Facts
Census: 59 Census: 55
Employees Mentioned
NameTitleContext
Garry TaylorSurveyorSurveyor for both the annual licensure survey and the follow-up survey
Inspection Report Complaint Investigation Census: 60 Deficiencies: 0 Jan 15, 2008
Visit Reason
The inspection was conducted as a complaint investigation identified by complaint number WV00003812.
Findings
The report documents a complaint investigation conducted at Celebration Villa of Martinsburg. Specific findings are not detailed in the provided text.
Complaint Details
Complaint investigation #WV00003812 conducted on January 15, 2008, with a census of 60 residents.
Report Facts
Census: 60
Employees Mentioned
NameTitleContext
Louise HallRN HFNS IISurveyor during complaint investigation
Jane CostRN HFNS IISurveyor during complaint investigation
Inspection Report Annual Inspection Census: 57 Deficiencies: 7 Nov 15, 2007
Visit Reason
Annual licensure survey conducted November 13-15, 2007 to assess compliance with state regulations for assisted living facility.
Findings
The facility was found deficient in multiple areas including housekeeping and maintenance, employee orientation and training, residency agreements, transfer documentation, service plan updates, medication administration, and medication storage. Several residents' service plans were outdated or incomplete, medication administration records lacked proper documentation and adherence to physician orders, and medication storage was unsecured at times.
Severity Breakdown
Class I: 2 Class II: 3 Class III: 1
Deficiencies (7)
DescriptionSeverity
Inadequate housekeeping and maintenance including damaged carpet, missing bathroom fixtures, and unclean areas.
Failure to provide adequate employee orientation and training on specialized resident care needs including oxygen therapy, Coumadin therapy, Foley catheter care, and Alzheimer’s disease.Class II
Residency agreements missing required information such as nursing care services, CPR provision, medication handling, and liability coverage.Class III
Failure to ensure transfer/discharge summaries accompany residents with pertinent medical information.Class II
Resident service plans not updated to reflect current needs or accurately address care requirements.Class II
Medication administration records lacked specific parameters for PRN medications, lacked RN review signatures, and medications not administered per physician orders.Class I
Medications not stored securely; medication cart found unlocked and unattended.Class I
Report Facts
Census: 57 Residents with specialized nursing care needs: 8 Residents transferred without proper documentation: 6 Medication Administration Records reviewed: 56 MARs with PRN entries lacking parameters: 24 MARs with hand-written entries lacking RN review: 12 Residents documented as confused: 16
Employees Mentioned
NameTitleContext
MCAMAPObserved administering medications; involved in medication administration deficiencies
Jane CostRN, HFNS IISurveyor
Louise HallRN, HFNS IISurveyor
Inspection Report Annual Inspection Census: 57 Deficiencies: 0 Nov 13, 2007
Visit Reason
Annual licensure survey conducted from November 13-15, 2007 to assess compliance with regulatory requirements.
Findings
The report summarizes the annual survey findings and includes a follow-up survey conducted on February 12, 2008. Specific deficiencies or findings are not detailed in the provided text.
Report Facts
Census: 57
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor for the annual licensure survey
Louise HallRN, HFNS IISurveyor for the annual licensure survey and follow-up survey
Deb DodrillHFS IISurveyor for the follow-up survey
Inspection Report Annual Inspection Census: 59 Deficiencies: 5 Oct 30, 2007
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental conditions, resident rights, disaster preparedness, physical facilities, and housekeeping standards at Celebration Villa of Martinsburg.
Findings
The survey found multiple deficiencies including failure to ensure no physical restraints were used, lack of annual disaster preparedness rehearsal, non-operational HVAC systems, unsafe storage of oxygen tanks, inadequate housekeeping and maintenance, and failure to establish a preventative maintenance program for equipment.
Severity Breakdown
Class I: 3 Class II: 1 Class III: 1
Deficiencies (5)
DescriptionSeverity
Failure to assure that no physical restraints are used on residents.Class I
Failure to conduct an annual disaster preparedness rehearsal with staff.Class I
Failure to maintain a safe, sanitary, and accident-free living environment due to non-operational HVAC system and unsecured oxygen tanks.Class I
Failure to establish and conduct a program of preventative maintenance for all equipment, evidenced by non-operational HVAC system.Class III
Failure to keep the interior and exterior of the residence clean and in good repair, including soiled carpets and unclean bathroom floors.Class II
Report Facts
Census: 59 Deficiencies cited: 5 Oxygen tanks: 5
Employees Mentioned
NameTitleContext
Garry TaylorSurveyorConducted the annual licensure survey.
Health Care DirectorHCDResponsible for monitoring residents and environment to ensure no physical restraints and proper oxygen tank storage.
Quality Services ManagerQSMResponsible for auditing community compliance and training records.
Maintenance DirectorMDResponsible for performing quarterly HVAC checks and random apartment cleaning inspections.
Residence DirectorRDConducts annual disaster trainings and rehearsals.
Regional Maintenance DirectorRMDAudits preventative maintenance checklists.
Inspection Report Complaint Investigation Census: 62 Deficiencies: 0 Aug 21, 2007
Visit Reason
The inspection was conducted as a complaint investigation at Celebration Villa of Martinsburg on August 21-22, 2007.
Findings
The complaint investigation was unsubstantiated, and technical assistance was provided to the facility.
Complaint Details
Complaint investigation #WV00003533 was unsubstantiated.
Report Facts
Census: 62
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IISurveyor during complaint investigation
Louise HallRN, HFNS IISurveyor during complaint investigation
Inspection Report Follow-Up Census: 64 Deficiencies: 0 Jan 17, 2007
Visit Reason
This was a follow-up survey to verify correction of deficiencies identified during the Change of Ownership (CHOW) survey conducted on November 27-28, 2006.
Findings
The follow-up survey found that the previously identified deficiencies were corrected.
Report Facts
Census: 64 Census: 55
Employees Mentioned
NameTitleContext
Jane CostHFNSII SurveyorSurveyor for both the CHOW survey and the follow-up survey
Louise HallHFNSII SurveyorSurveyor for both the CHOW survey and the follow-up survey
Myra McCleadHFNSII SurveyorSurveyor for both the CHOW survey and the follow-up survey
Inspection Report Follow-Up Census: 66 Deficiencies: 0 Jan 17, 2007
Visit Reason
The visit was a follow-up survey to verify correction of deficiencies identified during a prior Change of Ownership (CHOW) survey conducted on December 14, 2006.
Findings
The follow-up survey focused on environmental conditions and confirmed that previously cited deficiencies were corrected.
Report Facts
Census: 66 Census: 57
Employees Mentioned
NameTitleContext
Garry TaylorSurveyor conducting both the Change of Ownership and follow-up environmental surveys
Inspection Report Complaint Investigation Deficiencies: 6 Dec 18, 2006
Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to comply with policies on multidisciplinary care conferences, delayed response to pendant alarms, alleged verbal abuse, inadequate housekeeping, and failure to report and investigate abuse allegations.
Findings
The facility was found deficient in multiple areas including failure to hold multidisciplinary care conferences, inadequate staffing leading to delayed response to resident call pendants, failure to report and investigate alleged verbal abuse, inadequate housekeeping and maintenance, and failure to respond promptly to resident complaints. Several deficiencies were documented with plans of correction.
Complaint Details
Complaint Investigation #WV00003160 involved allegations of failure to comply with care conference policies, delayed response to pendant alarms, verbal abuse by a resident aide, failure to report abuse, inadequate housekeeping, and failure to respond to resident complaints. The complaint was substantiated with multiple deficiencies found.
Severity Breakdown
Class I: 3 Class II: 2 Class III: 1
Deficiencies (6)
DescriptionSeverity
Failure to comply with policies related to multidisciplinary care conferences for residents.Class II
Inadequate staffing resulting in delayed response to pendant alarms; 25 of 99 alarms were not reset within 15 minutes, with 8 delays over 30 minutes.Class I
Failure to report alleged verbal abuse to Adult Protective Services and licensing agency as required.Class I
Failure to thoroughly investigate and document an instance of alleged verbal abuse.Class I
Failure to respond promptly and in writing to resident complaints within four days.Class III
Failure to maintain the interior of the residence clean and in good repair; observations included dirty carpets, iron burns, bleach spots, torn furniture, missing bathroom fixtures, and dirty sinks.Class II
Report Facts
Resident count in sample: 6 Sample size: 3 Number of pendant alarms activated by Resident C1: 99 Number of pendant alarms not reset within 15 minutes: 25 Number of pendant alarms with response times greater than 30 minutes: 8 Dates of complaints by Resident C1's daughter: 3 Deadline for carpet replacement: Sep 30, 2004 Work order completion timeframe: 30
Employees Mentioned
NameTitleContext
RHActing Community DirectorInterviewed regarding care conferences, pendant alarm delays, and abuse allegations
GHLicensed Practical Nurse (LPN)Interviewed regarding pendant alarm procedures and response delays
Jane CostRN HFNS IINamed in complaint investigation #WV00003160
Myra McCleadRN HFNS IINamed in complaint investigation #WV00003160
Former Community DirectorResponsible for daily operations between August 8, 2006 and September 18, 2006; failed to report and investigate abuse allegations
Former Supervising Registered NurseRNConfirmed meeting with complainant and community director regarding verbal abuse allegation
Inspection Report Complaint Investigation Census: 64 Deficiencies: 0 Dec 18, 2006
Visit Reason
The inspection was conducted as a complaint investigation identified as #WV00003160.
Findings
The report indicates that deficiencies identified during the complaint investigation were corrected by the follow-up survey on January 17, 2007.
Complaint Details
Complaint Investigation #WV00003160 conducted on December 18, 2006. Deficiencies were corrected as of the follow-up survey on January 17, 2007.
Report Facts
Census: 64
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor involved in complaint investigation and follow-up survey
Myra McCleadRN HFNS IISurveyor involved in complaint investigation and follow-up survey
Louise HallHFNSIISurveyor involved in follow-up survey
Inspection Report Change Of Ownership Census: 57 Deficiencies: 3 Dec 14, 2006
Visit Reason
The survey was conducted as a Change of Ownership (CHOW) survey to assess compliance with environmental and physical facility regulations.
Findings
The inspection identified deficiencies including failure of the wireless nurse call system pendants to send audible alarms in resident rooms 217 and 321, inadequate housekeeping and maintenance issues such as damaged carpet and missing bathroom fixtures, and unsecured toxic supplies accessible to residents with dementia.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (3)
DescriptionSeverity
Wireless nurse call system pendants failed to send an audible alarm and signal in resident rooms 217 and 321.Class II
Inadequate housekeeping and maintenance including miscellaneous personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Toxic supplies such as Lysol spray disinfectant and laundry detergents were not stored in locked facilities and were accessible to residents with dementia in rooms 212 and 325.Class I
Report Facts
Census: 57 Completion date for carpet replacement: Sep 30, 2004 Plan of Correction completion date: Jan 13, 2007
Employees Mentioned
NameTitleContext
Garry TaylorNamed in relation to the Change of Ownership survey
Inspection Report Change Of Ownership Census: 55 Deficiencies: 14 Nov 28, 2006
Visit Reason
Change of Ownership (CHOW) survey conducted to assess compliance with licensing regulations and standards at Celebration Villa of Martinsburg.
Findings
The facility was found deficient in multiple areas including staff licensing and supervision, staffing schedules, employee orientation and training, service plan development and updates, nursing care standards, resident weight monitoring, emergency preparedness, and housekeeping/maintenance issues. Corrective actions and plans of correction were provided for each deficiency.
Severity Breakdown
Class I: 4 Class II: 7 Class III: 2
Deficiencies (14)
DescriptionSeverity
Failure to ensure licensed practical nurse (LPN) worked only under direct supervision and with a valid license; LPN worked 23 shifts without direct supervision and 2 shifts after license expiration.Class I
Failure to maintain accurate staffing schedules including agency staff and supervisory personnel.Class III
Failure to provide and document employee orientation and training within 15 days of employment, including emergency procedures, resident rights, confidentiality, abuse prevention, infection control, and specialty care.Class II
Failure to provide and document annual in-service training to all staff on resident rights, confidentiality, abuse prevention, infection control, fire safety, and evacuation plans.Class II
Failure to provide and document training on Alzheimer's disease and related dementias within 15 days of hire and annually thereafter.Class II
Failure to ensure each resident has a service plan within 7 days of admission based on functional needs assessment.Class II
Failure to update resident service plans to reflect current needs and significant changes in condition.Class II
Failure to ensure medications and treatments are administered only by appropriately licensed staff.Class I
Failure to ensure 24-hour accessibility between the residence and the registered nurse.Class I
Failure to ensure registered nurse sees residents weekly and documents progress notes reflecting status and changes.Class II
Failure to provide needed training or recommend appropriate training for staff regarding resident care and when to contact the registered nurse.Class II
Failure to provide monthly weights for residents and document weight changes, and failure to notify physician of significant weight changes.Class III
Failure to instruct new residents on emergency evacuation procedures within 24 hours of admission and document this instruction.Class I
Failure to ensure adequate housekeeping and maintenance, including presence of personal belongings inappropriately stored, damaged carpet, missing bathroom fixtures, and dirty sink.
Report Facts
Shifts worked without direct supervision: 23 Shifts worked after license expiration: 2 Residents with missing monthly weights: 5 Residents admitted without service plan within 7 days: 1 Residents with outdated service plans: 2 Residents admitted without emergency evacuation instruction: 6
Employees Mentioned
NameTitleContext
Licensed Practical Nurse (LPN)LPN worked without direct supervision and with expired license; name redacted in report.
Community DirectorInterviewed regarding RN accessibility and evacuation instruction.
Operations SupervisorConducted tour of residence and rooms with findings of housekeeping and safety issues.
Treatment CoordinatorAccompanied Operations Supervisor during tour of residence.
Health Care Director (HCD)Responsible for monitoring compliance with staffing schedules, training, service plans, and weights.
Quality Services Manager (QSM)Responsible for annual audits for regulatory compliance.
Business Office Coordinator (BOC)Responsible for quarterly audits of personnel files.
Inspection Report Census: 58 Deficiencies: 0 Sep 20, 2006
Visit Reason
The document includes multiple visits: an annual licensure survey conducted June 12-13, 2006; a complaint investigation on August 8, 2006; follow-up visits to the annual survey on August 8, 2006 and September 18-19, 2006; and a complaint follow-up on September 18-19, 2006.
Findings
The report summarizes the annual licensure survey, complaint investigation, and follow-up visits with census counts noted. Specific findings or deficiencies are not detailed in the provided text.
Complaint Details
Complaint Investigation #WV00002932 conducted on August 8, 2006 with follow-up visits on September 18-19, 2006. No substantiation status is provided.
Report Facts
Census: 58 Census: 54 Census: 58 Census: 58
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor for Annual Licensure Survey, Complaint Investigation, and Follow-up visits
Louise HallRN HFNS IISurveyor for Annual Licensure Survey, Complaint Investigation, and Follow-up visits
Myra McCleadRN HFNS IISurveyor for Annual Licensure Survey
Inspection Report Complaint Investigation Census: 54 Deficiencies: 0 Aug 8, 2006
Visit Reason
The inspection was conducted as a complaint investigation identified as #WV00002932.
Findings
The report indicates that any deficiencies related to this complaint were moved to a follow-up during the annual survey #G4BA12. No specific deficiencies or severity levels are detailed in this document.
Complaint Details
Complaint Investigation # WV00002932 conducted on August 8, 2006. Any deficiencies related to this complaint were moved to follow-up to Annual Survey # G4BA12.
Report Facts
Census: 54
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IINamed in relation to the complaint investigation.
Louise HallRN, HFNS IINamed in relation to the complaint investigation.
Inspection Report Annual Inspection Census: 58 Deficiencies: 10 Aug 8, 2006
Visit Reason
Annual licensure survey conducted June 12-13, 2006 with follow-up survey on August 8, 2006, including complaint investigation and survey follow-up.
Findings
The facility was found deficient in multiple areas including inadequate staffing levels, failure to protect residents' physical and mental well-being, failure to maintain accurate records and training, improper management of resident funds, failure to report and investigate abuse allegations, failure to provide discharge summaries, and medication administration errors.
Complaint Details
Complaint Investigation #WV00002932 on August 8, 2006 revealed multiple deficiencies including failure to protect residents, inadequate staffing, failure to maintain accurate records, failure to report and investigate abuse, and mismanagement of resident funds. An immediate ban on admissions was placed on the facility.
Severity Breakdown
Class I: 4 Class II: 4 Class III: 2
Deficiencies (10)
DescriptionSeverity
Inadequate staffing levels on all shifts, including elimination of night shift nurse position, resulting in insufficient care and supervision.Class I
Failure to protect the physical and mental well-being of residents, including unsafe medication administration practices.Class II
Failure to maintain accurate and truthful records and reports, including falsified training attendance sheets.Class II
Failure to ensure at least one employee with current first aid and CPR training on duty at all times.Class I
Failure to provide and maintain required employee orientation and annual in-service training.Class II
Failure to properly manage resident funds, including lack of accurate accounting and failure to refund balances.Class III
Failure to report allegations of neglect or abuse immediately to appropriate authorities and to conduct thorough investigations.Class I
Failure to notify licensing agency within 72 hours of abuse allegations and to forward investigation documentation.Class III
Failure to provide discharge summaries with residents at transfer or discharge.Class II
Failure to administer medications according to physician orders, including administering discontinued medications, missing physician orders, and failure to update medication administration records.Class I
Report Facts
Census: 58 Medication count: 474 Medication count: 429 Resident falls: 22 Resident funds balance: 20 Resident funds balance: 20 Resident funds balance: 25 Resident funds balance: 20 Resident funds balance: 21 Staffing levels: 4 Staffing levels: 4 Staffing levels: 3
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IISurveyor
Louise HallRN HFNS IISurveyor
Myra McCleadRN HFNS IISurveyor
Inspection Report Annual Inspection Census: 58 Deficiencies: 19 Jun 12, 2006
Visit Reason
Annual licensure survey conducted to assess compliance with state regulations for assisted living and Alzheimer's care facility.
Findings
The facility was found deficient in multiple areas including staffing shortages, failure to report major incidents, inadequate housekeeping and maintenance, failure to maintain proper resident records, incomplete employee training, medication administration errors, and unsecured hazardous materials storage.
Severity Breakdown
Class I: 5 Class II: 5 Class III: 4 : 3
Deficiencies (19)
DescriptionSeverity
Failure to report major incidents to the Office of Health Facility Licensure and Certification.Class III
Insufficient licensed nursing staff scheduled, especially during night shifts.Class I
Inadequate direct care staffing to meet residents' needs.Class I
No employee on duty at all times with current first aid and CPR training.Class I
Failure to maintain accurate staffing records reflecting actual employees on duty.Class III
Failure to provide and maintain records of employee orientation and annual in-service training.Class II
Failure to maintain a register of all residents including admission and discharge information.Class III
Failure to provide accurate accounting and refund of resident funds upon account termination.Class III
Failure to submit waiver requests for residents requiring insulin administration.
Failure to ensure discharge summaries accompany residents upon transfer or discharge.
Failure to ensure residents have signed and dated annual health assessments including tuberculosis screening.Class II
Failure to ensure residents have service plans within seven days of admission.Class II
Failure to update resident service plans to reflect current needs and significant changes.Class II
Failure to maintain physician orders for medications and ensure medications are administered as ordered.Class I
Failure to maintain nursing visit records including date, time, duties, concerns, and signature.Class III
Failure to ensure registered nurse sees residents weekly or more often as needed and documents progress notes.Class II
Failure to prepare and serve physician ordered therapeutic diets according to written instructions.Class I
Failure to store toxic and hazardous materials in locked storage accessible only to authorized staff.
Failure to maintain a safe, accessible, and appropriate environment for consumers including physical maintenance issues.
Report Facts
Resident census: 58 Routine medications scheduled: 474 Residents requiring bathing assistance: 39 Residents requiring dressing assistance: 37 Residents requiring walking assistance: 7 Residents requiring incontinence care: 20 Residents requiring toileting assistance: 16 Residents confused: 22 Residents wandering: 1 Resident accounts with balances: 5 Deficiency completion dates: 2004
Employees Mentioned
NameTitleContext
Jane CostRN HFNS IINamed as surveyor on annual licensure survey.
Louise HallRN HFNS IINamed as surveyor on annual licensure survey.
Myra McCleadRN HFNS IINamed as surveyor on annual licensure survey.
Inspection Report Annual Inspection Census: 56 Deficiencies: 2 Jun 7, 2006
Visit Reason
The visit was conducted as an annual licensure survey and environmental survey of the facility.
Findings
The survey identified deficiencies including failure to conduct an annual disaster drill with all staff participation, inadequate housekeeping and maintenance issues such as damaged carpet, missing bathroom fixtures, and unclean areas. A follow-up survey noted continued failure to conduct a disaster drill including night shift employees and lack of a written critique.
Severity Breakdown
Class I: 1
Deficiencies (2)
DescriptionSeverity
Failure to conduct an annual disaster drill with participation from all staff and maintain documentation including a critique.Class I
Inadequate housekeeping and maintenance including damaged carpet, missing towel bars and toilet paper holders, and unclean sink.
Report Facts
Census: 56 Completion Date: Jul 3, 2006 Follow-up survey date: Jul 20, 2006 Plan of Correction Completion Date: Sep 30, 2006 Plan of Correction Modification Date: Sep 20, 2006
Employees Mentioned
NameTitleContext
Garry TaylorSurveyorConducted the annual licensure and follow-up surveys
Lewis BeanAssigned to perform another disaster drill including night shift and provide a written critique
Inspection Report Annual Inspection Census: 56 Deficiencies: 0 Jun 7, 2006
Visit Reason
The inspection was conducted as an annual licensure survey including an environmental survey of the facility.
Findings
The report documents the annual licensure survey and subsequent follow-up visits to ensure compliance. Specific deficiencies or findings are not detailed in the provided text.
Report Facts
Census: 56
Employees Mentioned
NameTitleContext
Garry TaylorNamed as the surveyor conducting the annual licensure survey and follow-up visits
Inspection Report Annual Inspection Census: 56 Deficiencies: 7 Jun 6, 2006
Visit Reason
The facility underwent an annual licensure survey and environmental survey to assess compliance with health, safety, disaster preparedness, physical facilities, and maintenance regulations.
Findings
The survey identified multiple deficiencies including inadequate disaster preparedness plans for floods, failure to conduct an annual disaster drill, lack of documentation for resident evacuation training, inadequate housekeeping and maintenance, unsafe storage of hazardous materials accessible to residents, and failure to maintain equipment and physical environment in good repair.
Severity Breakdown
Class I: 4 Class II: 2 Class III: 1
Deficiencies (7)
DescriptionSeverity
Disaster and emergency preparedness plan lacked written procedures for internal and external floods.Class II
Failure to conduct an annual disaster drill with all staff participation.Class I
Failure to document that residents were shown how to evacuate the residence within 24 hours of admission.Class I
Failure to provide adequate housekeeping and maintenance; observed personal belongings behind dresser, iron burns and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.Class I
Unsafe storage of hazardous materials accessible to residents including chlorine bleach, hydrocortisone, alcohol, and laundry detergent.Class I
Failure to establish and conduct a program of preventive maintenance for all equipment; exhaust air system non-operational.Class III
Failure to keep the interior and exterior of the residence clean and in good repair; dusty rooms, damaged walls, soiled commode, carpet trip hazard, and soiled walls.Class II
Report Facts
Census: 56 Completion Date: Jul 6, 2006 Completion Date: Jul 3, 2006 Completion Date: Jun 29, 2006 Completion Date: Jun 27, 2006
Inspection Report Complaint Investigation Deficiencies: 3 Oct 25, 2005
Visit Reason
The inspection was conducted as a complaint investigation (Complaint Investigation # WV00002441) to assess the safety and adequacy of the door alarm system and overall environment at Celebration Villa of Martinsburg.
Findings
The facility failed to maintain a safe environment due to non-functional or improperly used door alarms at multiple emergency exit doors and the main entrance, with staff failing to respond to alarms during multiple activations. Additionally, housekeeping and maintenance deficiencies were noted, including damaged carpets, missing bathroom fixtures, and unclean areas.
Complaint Details
Complaint Investigation # WV00002441 was conducted on October 25, 2005. The complaint involved concerns about the door alarm system's functionality and staff response. The investigation found the alarms were often off or ignored, and staff were unaware of the alarm status until informed during the survey.
Severity Breakdown
Class I: 3
Deficiencies (3)
DescriptionSeverity
Battery operated door alarms at two emergency exit doors were found turned off, and the main front entrance door lacked an audible alarm.Class I
Staff did not respond to door alarms during multiple activations, with only two staff carrying beepers that were either malfunctioning or ignored alarms.Class I
Housekeeping and maintenance issues including iron burns and bleach spots on carpet, torn chair upholstery, missing towel bars and toilet paper holders, and dirty sinks.Class I
Report Facts
Number of door alarm activations ignored: 16 Number of staff carrying beepers: 2 Time surveyor spent in facility without staff approach: 50 Date of previous observations: Feb 11, 2004 Expected carpet replacement date: Sep 30, 2004
Employees Mentioned
NameTitleContext
Keith CarpenterNamed in relation to the complaint investigation.
Inspection Report Complaint Investigation Census: 57 Deficiencies: 7 Oct 25, 2005
Visit Reason
Complaint investigation triggered by complaint #WV00002441 regarding safety and functionality of door alarm and nurse call systems at Celebration Villa of Martinsburg.
Findings
The facility failed to maintain a safe environment due to non-functional door alarms and nurse call systems, inadequate staff response to alarms, and poor housekeeping and maintenance. The alarm systems were often off or malfunctioning, staff were not adequately monitoring or responding to alarms, and many residents were confused or prone to wandering. The facility had not effectively implemented corrective actions from previous investigations.
Complaint Details
Complaint Investigation #WV00002441 initiated due to concerns about safety related to door alarms and nurse call systems. Follow-up revealed ongoing deficiencies and failure to implement corrective actions. Census at time of complaint was 57 residents, with 26 identified as confused or wanderers.
Deficiencies (7)
Description
Battery operated door alarms at emergency exits were found turned off and the main front entrance lacked an audible alarm.
Staff failed to respond to multiple door alarm activations during the survey.
Nurse call system and door alarm system were not functioning as designed; only one pager was operational for staff.
Preventive maintenance program for nurse call and door alarm systems was not implemented.
Supplemental door alarms were set to chime mode, not alarm mode, and staff were not trained to reset alarms.
Housekeeping and maintenance deficiencies including personal belongings left behind furniture, carpet damage, missing bathroom fixtures, and dirty sinks.
Failure to implement directed corrective action plans from previous complaint investigations in 2004 and 2005.
Report Facts
Resident census: 57 Residents confused or wander: 26 Door alarm activations ignored: 16 Date of complaint investigation: Oct 25, 2005 Date of follow-up survey: Feb 15, 2006 Date for carpet replacement: Sep 30, 2004 Date for maintenance contract and staffing: Mar 22, 2006
Employees Mentioned
NameTitleContext
Keith CarpenterNamed in relation to initial complaint investigation.
Garry TaylorNamed in relation to complaint follow-up.
Inspection Report Complaint Investigation Census: 57 Deficiencies: 0 Oct 25, 2005
Visit Reason
The inspection was conducted as a complaint investigation identified as #WV00002441, with follow-up visits to verify correction of deficiencies.
Findings
The report documents a complaint investigation and subsequent follow-ups, noting that deficiencies identified during the investigation were corrected by the time of the last follow-up.
Complaint Details
Complaint Investigation #WV00002441 was initiated on October 25, 2005, with follow-ups on unspecified dates and June 7, 2006. The census was 57 at first follow-up and 56 at second follow-up. Deficiencies were corrected.
Report Facts
Census: 57 Census: 56
Employees Mentioned
NameTitleContext
Keith CarpenterNamed in complaint investigation #WV00002441
Garry TaylorNamed in complaint follow-up visits for investigation #WV00002441
Inspection Report Annual Inspection Census: 53 Deficiencies: 0 Sep 7, 2005
Visit Reason
The inspection was conducted as an annual licensure survey and a follow-up survey to verify correction of previously identified deficiencies.
Findings
The report documents the annual licensure survey conducted May 10-11, 2005, and a follow-up survey on September 7, 2005. Deficiencies identified during the annual survey were corrected by June 27, 2005.
Report Facts
Census during annual survey: 61 Census during follow-up survey: 53 Census when deficiencies corrected: 59
Employees Mentioned
NameTitleContext
Jane CostRN, HFNS IINamed as surveyor during annual licensure and follow-up surveys
Louise HallRN, HFNS IINamed as surveyor during annual licensure and follow-up surveys
Myra McCleadRN, HFNS INamed as surveyor during follow-up survey and deficiencies correction
Inspection Report Renewal Census: 61 Deficiencies: 6 Jul 14, 2005
Visit Reason
The inspection was conducted as an annual licensure survey with follow-up visits to verify correction of previously identified deficiencies.
Findings
The facility was found deficient in multiple areas including inadequate housekeeping and maintenance, non-functional nurse call and door alarm systems, and improper storage of toxic and hazardous materials accessible to confused residents. Follow-up surveys confirmed ongoing issues with alarm systems and housekeeping, with plans of correction implemented.
Severity Breakdown
Class I: 2 Class II: 1 Class III: 1
Deficiencies (6)
DescriptionSeverity
The Center did not implement programs in an environment that is safe and appropriate for the needs of the consumers, including lack of alarms on outside doors and inadequate weekend night supervision.
Failed to ensure adequate housekeeping and maintenance, including personal belongings left out, iron burns and bleach spots on carpet, torn furniture, missing towel bars and toilet paper holders, and dirty sinks.
Failed to provide a preventative maintenance program for the nurse call system; system and door alarms were non-functional.Class III
Nurse call system was not audible to staff and did not function properly, resulting in delayed staff response to resident calls.Class II
Alarm systems serving exit doors failed to function properly, posing safety risks for confused residents.Class I
Toxic and hazardous materials, including medications and cleaning supplies, were accessible to confused residents due to unlocked storage and open doors.Class I
Report Facts
Census: 61 Census: 54 Resident count: 29 Completion date: Sep 30, 2004 Completion date: Aug 10, 2005 Completion date: Aug 8, 2005
Employees Mentioned
NameTitleContext
Garry TaylorNamed in relation to survey follow-up on June 14, 2005
Lou Ann SlyderCommunity DirectorResponsible for employee inservice on nurse call response and monitoring toxic substance storage
Inspection Report Annual Inspection Census: 61 Deficiencies: 5 Jun 15, 2005
Visit Reason
Annual licensure survey conducted May 10-11, 2005 with follow-up on June 27, 2005 to assess compliance with health and safety, employee training, medication administration, and nursing care standards.
Findings
The facility was found deficient in multiple areas including inadequate employee orientation and training, improper medication administration and documentation, failure to secure medications properly, inadequate weekly nursing assessments for residents requiring ongoing care, and poor housekeeping and maintenance conditions. Several deficiencies were repeated from prior surveys.
Severity Breakdown
Class I: 2 Class II: 2
Deficiencies (5)
DescriptionSeverity
Failure to provide all new employees with required training modules within the first 15 days of employment.Class II
Failure to ensure medications are administered as required by federal and state law, including improper timing and documentation of medication administration.Class I
Failure to keep medications in locked storage accessible only to responsible staff, leaving medications unattended and unsecured.Class I
Failure to document weekly nursing assessments for residents with ongoing nursing care needs, especially those requiring insulin injections.Class II
Inadequate housekeeping and maintenance including personal belongings left inappropriately, damaged carpet, missing bathroom fixtures, and unclean sinks.
Report Facts
Census: 61 Census: 59 Deficiencies cited: 5 Residents without photo ID on MAR: 24 Residents documented as confused: 32 Insulin requiring residents with inconsistent weekly assessments: 7
Employees Mentioned
NameTitleContext
Sally PorterfieldRN, Director of Nursing (DON)Named in medication administration and nursing assessment deficiencies; responsible for training and monitoring.
Jane AlbrightActivities DirectorResponsible for medication administration oversight as part of plan of correction.
CHLPNObserved administering medications improperly and documenting inaccurately.
CBLPNObserved leaving medications unattended and unsecured; involved in medication administration deficiencies.
Jane CostRN HFNS IIMentioned as part of survey follow-up team.
Louise HallRN HFNS IIMentioned as part of survey follow-up team.
Myra McCleadRN HFNS IMentioned as part of survey follow-up team.
Inspection Report Annual Inspection Census: 61 Deficiencies: 0 May 19, 2005
Visit Reason
The visit was conducted as an annual licensure survey including an environmental survey of the facility.
Findings
The report documents the annual licensure survey findings and notes follow-up visits to verify correction of deficiencies. Deficiencies identified in prior surveys were corrected by the time of the follow-up inspections.
Report Facts
Census: 61 Census: 54 Census: 50
Employees Mentioned
NameTitleContext
Garry TaylorSurveyor conducting follow-up surveys on June 14, 2005 and August 22, 2005
Inspection Report Re Licensure Census: 61 Deficiencies: 6 May 19, 2005
Visit Reason
The inspection was conducted as a re-licensure survey to assess compliance with health, safety, and physical facility regulations.
Findings
The facility failed to conduct an annual disaster rehearsal, lacked a preventative maintenance program for the nurse call and door alarm systems, had malfunctioning call and door alarm systems, and failed to ensure toxic supplies and drugs were stored in locked facilities. Additionally, housekeeping and maintenance deficiencies were noted including damaged carpets, missing bathroom fixtures, and inadequate cleaning.
Severity Breakdown
Class I: 3 Class II: 1 Class III: 1
Deficiencies (6)
DescriptionSeverity
Failure to conduct an annual disaster rehearsal.Class I
Lack of preventative maintenance program for nurse call and door alarm systems.Class III
Nurse call system not audible to staff; delayed staff response to call system activation.Class II
Door alarms for exit doors failed to alert staff; computer monitoring system volume was turned off.Class I
Toxic supplies and drugs not stored in locked storage facilities, accessible to confused residents.Class I
Inadequate housekeeping and maintenance including damaged carpet, missing towel bars and toilet paper holders, dirty sink, and torn furniture.
Report Facts
Census: 61 Sample Size: 3 Completion Date: Jun 1, 2005 Completion Date: Jun 3, 2006 Completion Date: Sep 30, 2006 Completion Date: Jun 21, 2006
Employees Mentioned
NameTitleContext
Community DirectorResponsible for disaster rehearsal, door alarm system monitoring, and resident inservice on door locking policy
Environmental Services CoordinatorResponsible for nurse call system maintenance and testing
Operations SupervisorConducted tours and inspections related to housekeeping and maintenance deficiencies
Treatment CoordinatorParticipated in tour of residence and rooms
Inspection Report Annual Inspection Census: 61 Deficiencies: 13 May 11, 2005
Visit Reason
Annual survey conducted May 10-11, 2005 to assess compliance with state regulations for Celebration Villa of Martinsburg assisted living facility.
Findings
The facility was found deficient in multiple areas including failure to maintain required personnel screening documentation, inadequate housekeeping and maintenance, lack of current CPR and first aid documentation for staff, incomplete employee orientation and training, failure to maintain CLIA waiver, medication administration errors, incomplete resident identification on medication records, failure to provide required nursing assessments, inadequate staff training on diabetes care, and failure to properly implement therapeutic diets.
Severity Breakdown
Class I: 2 Class II: 4
Deficiencies (13)
DescriptionSeverity
Failure to maintain documentation of screening results through the West Virginia state police central abuse registry and nurse aide abuse registry for all employees.Class II
Failure to maintain a current CLIA certificate of waiver for laboratory testing.Class II
Failure to ensure at least one employee on duty has current first aid and CPR training with documentation available.
Failure to provide all new employees with required orientation and training modules within 15 days of employment.
Failure to provide annual in-service training to tenured staff on required topics including resident rights, infection control, and emergency procedures.
Failure to maintain complete personnel records for all employees including agency nurses.
Failure to ensure medications are administered as ordered, including incorrect timing and documentation of medication administration.Class I
Failure to maintain clear resident identification photographs on medication administration records.
Failure of registered nurse to perform and document weekly assessments for residents with ongoing nursing care needs.Class II
Failure to provide staff training on when to contact registered nurse regarding changes in resident condition.Class II
Failure to provide training for staff on care of residents with diabetes.
Failure to prepare and provide therapeutic or modified diets according to physician orders and dietary guidelines, including availability of sugar-free desserts and salt substitutes.Class I
Failure to maintain adequate housekeeping and maintenance, including damaged carpet, missing bathroom fixtures, and unclean areas.
Report Facts
Census: 61 Employees lacking abuse registry screening: 5 Employees lacking nurse aide abuse registry screening: 6 Employees lacking CPR documentation: 12 Residents without identification photos on MAR: 24 Residents with no documented weekly nursing assessments: 3 Residents with physician orders for no concentrated sweets diet: 8 Residents with physician orders for no added salt diet: 8
Employees Mentioned
NameTitleContext
Sally PorterfieldRN, Director of NursingResponsible for personnel files, CLIA waiver application, medication administration oversight, and staff training
J. E.Regional DirectorInterviewed regarding personnel screening and training deficiencies
R. F.Community DirectorInterviewed regarding personnel screening and training deficiencies
CHLPNObserved medication administration with documentation errors
JJCookInterviewed regarding dietary practices and dessert options
CWDining Services CoordinatorInterviewed regarding dietary practices and resident compliance with diets
Inspection Report Complaint Investigation Census: 64 Deficiencies: 2 Jul 27, 2004
Visit Reason
Complaint Investigation #00001444 was conducted on July 27-28, 2004 to investigate medication administration practices and compliance with health care standards at Celebration Villa of Martinsburg.
Findings
The investigation found that the community director/supervising registered nurse failed to ensure all medications were administered according to physician orders, with multiple instances of medications documented as 'unavailable' in June 2004. Additionally, full signatures corresponding to initials of licensed staff administering medications were inconsistently documented. The facility also lacked a policy and emergency agreement with local pharmacies to prevent medication lapses.
Complaint Details
Complaint Investigation #00001444 focused on medication administration errors and documentation deficiencies. The complaint was substantiated with findings of medication unavailability and incomplete staff signature documentation.
Severity Breakdown
CLASS I: 2
Deficiencies (2)
DescriptionSeverity
Failure to assure all medications are administered in accordance with the written physician order, with thirteen of sixty-four medication records showing medications as 'unavailable'.CLASS I
Failure to keep a record of all medications given to each resident including full signatures corresponding to initials of staff administering medications.CLASS I
Report Facts
Census: 64 Medication records reviewed: 64 Medication records with unavailable medications: 13 Dates medications unavailable: 22
Employees Mentioned
NameTitleContext
Community Director/Supervising Registered NurseNamed as responsible for failure to assure medication administration compliance and documentation
Inspection Report Complaint Investigation Census: 64 Deficiencies: 2 Jul 27, 2004
Visit Reason
The inspection was conducted as a complaint investigation (#00001444) at Celebration Villa of Martinsburg on July 27-28, 2004.
Findings
The investigation identified deficiencies related to safety and supervision, but a follow-up visit on September 1, 2004, confirmed that all deficiencies were corrected.
Complaint Details
Complaint Investigation #00001444 was conducted July 27-28, 2004. A follow-up on September 1, 2004, found all deficiencies corrected.
Deficiencies (2)
Description
The adolescent girls' bedrooms downstairs have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor consumers, compromising safety.
An outside door in the TV room does not lock, posing a safety risk.
Report Facts
Census: 64 Census: 65
Inspection Report Follow-Up Census: 66 Deficiencies: 2 Jun 23, 2004
Visit Reason
This document is a follow-up environmental re-licensure survey conducted to verify correction of previously identified deficiencies.
Findings
The survey identified deficiencies related to safety and supervision in the adolescent residence, including lack of alarms on outside doors and insufficient awake staff on weekend nights. A plan of correction was proposed to address these issues by July 1, 2004.
Deficiencies (2)
Description
Adolescent girls' bedrooms have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor safety.
An outside door in the TV room does not lock.
Report Facts
Census: 66
Inspection Report Complaint Investigation Census: 65 Deficiencies: 10 Jun 8, 2004
Visit Reason
Complaint investigation #WV00001080 initiated on February 18, 2004, with multiple follow-ups including annual survey and follow-up visits through June 7-8, 2004, to assess compliance with health and safety regulations and complaint allegations.
Findings
The facility was found deficient in multiple areas including failure to report major incidents, inadequate housekeeping and maintenance, failure to complete nursing assessments following significant resident condition changes, failure to maintain proper employee training records, medication administration without proper physician orders, failure to notify physicians of major incidents, incomplete resident service plans, and failure to provide weekly nursing progress notes for residents receiving limited and intermittent nursing care.
Complaint Details
Complaint Investigation #WV00001080 initiated February 18, 2004, with multiple follow-ups including 1st Follow-up to CI #1080 April 20-21, 2004, Follow-up to Memorandum of Understanding April 20-21, 2004, Annual Survey April 20-21, 2004, 1st Follow-up to Annual Survey, and 2nd Follow-up to Complaint Investigation #1080 June 7-8, 2004.
Severity Breakdown
Class I: 3 Class II: 4 Class III: 1
Deficiencies (10)
DescriptionSeverity
Failure to report major incidents to the Office of Health Facility Licensure and Certification as required.Class III
Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, missing bathroom fixtures, and unclean sinks.
Failure to maintain records of employee training within 15 days of employment.Class II
Failure to complete required nursing assessments following significant changes in residents' conditions or hospital/emergency room visits.Class II
Medications administered without corresponding signed/dated physician orders or not administered according to physician orders.Class I
Failure to promptly notify resident's physician and document notification when major incidents occur.Class I
Failure to develop and update resident service plans reflecting nursing and medical needs within seven days of admission or significant change.Class I
Failure to identify specific care needs, observations, and interventions on service plans for residents receiving limited and intermittent nursing care.
Failure to document weekly nursing progress notes reflecting resident status for those receiving limited and intermittent nursing care.Class II
Failure to provide or recommend training for staff regarding care needs of residents receiving limited and intermittent nursing care.Class II
Report Facts
Resident census: 65 Incident counts: 4 Deficiency counts: 10 Employee records reviewed: 8 Resident records reviewed: 65 Medication Administration Records reviewed: 6
Inspection Report Renewal Census: 66 Deficiencies: 9 Apr 29, 2004
Visit Reason
The inspection was conducted as an Environmental Re-licensure Survey to assess the facility's compliance with health, safety, and physical environment standards.
Findings
The facility failed to maintain the interior and exterior in clean and good repair, with multiple issues including soiled and stained carpets, debris on floors, lingering odors, sticky toilet room floors, improper laundry handling, and potential fall hazards in the courtyard. Corrective actions and plans for repair and monitoring were outlined.
Deficiencies (9)
Description
Carpet is soiled, stained, and discolored in multiple resident rooms.
Floor covering in several resident rooms have debris or are soiled and stained.
Lingering odors present in several toilet rooms.
Toilet room floors in many resident rooms are sticky, indicating inadequate housekeeping.
Soiled laundry was being placed on the floor in the laundry room creating an unclean condition.
Drop inlet grates for storm drainage in the courtyard create a potential fall hazard with no barriers.
Plastic (PVC) pipes protruding from the grass surface in the courtyard are not provided with barriers to prevent tripping.
Walks are not level with the courtyard lawn surface creating a potential fall hazard.
Toilet room wall is soiled and stained in resident room 315.
Report Facts
Census: 66 Sample Size: 3
Inspection Report Complaint Investigation Census: 65 Deficiencies: 15 Apr 21, 2004
Visit Reason
Complaint investigation conducted on February 18, 2004, with follow-up visits and an annual survey in April 2004 to assess compliance with staffing, safety, housekeeping, medication administration, and other regulatory requirements.
Findings
The facility was found deficient in multiple areas including insufficient staffing to safely administer medications and monitor residents, inadequate housekeeping and maintenance, failure to provide required staff training and documentation, lack of proper resident assessments following changes in condition or hospital visits, incomplete resident service plans, failure to provide snacks seven days a week, and inadequate monitoring and documentation of resident conditions following accidents or illnesses.
Complaint Details
Complaint Investigation #WV00001080 initiated February 18, 2004 due to concerns about staffing, supervision, medication administration, and resident safety. Follow-up visits occurred April 20-21, 2004.
Severity Breakdown
Class I: 5 Class II: 5 Class III: 2
Deficiencies (15)
DescriptionSeverity
Insufficient number of qualified employees on duty to provide residents with all care and services required, including medication administration.Class I
Failure to ensure one employee with current first aid and CPR training on duty at all times.Class I
Failure to ensure resident safety due to lack of supervision, including inadequate monitoring of exit doors and resident elopement risk.Class I
Failure to maintain records of employee training within first 15 days of employment including emergency procedures, resident rights, abuse prevention, and other required topics.
Failure to incorporate required revisions into resident admission agreements including nurse staffing, medication handling, liability insurance, and cost disclosures.Class III
Failure to provide current residents with updated admission contracts within 90 days of rule effective date.Class III
Failure to complete required nursing assessments following significant changes in resident condition or hospital/emergency room visits.Class II
Failure to assure all medications administered have corresponding signed/dated physician orders and are administered according to orders.Class I
Failure to contact appropriately licensed health care professional for assessment and intervention following resident illness or accident.Class I
Failure to monitor and document resident condition at least every 8 hours for 24 hours following illness or accident, or every 4 hours for residents with dementia.Class II
Failure to develop and update resident service plans to meet identified nursing and medical needs within 7 days of admission and following significant changes.Class I
Failure to provide weekly nursing progress notes reflecting status and changes for residents receiving limited and intermittent nursing care.Class II
Failure to provide staff training regarding care needs, observations, interventions, and when to contact nurse for residents receiving limited and intermittent nursing care.Class II
Failure to provide snacks seven days a week as required; kitchenettes were inadequately stocked with snacks and milk, and residents reported lack of snacks.
Failure to maintain a safe, accessible, and appropriate environment including housekeeping deficiencies such as iron burns and bleach spots on carpet, torn furniture, missing bathroom fixtures, and dirty sinks.
Report Facts
Residents present: 65 Medications scheduled: 442 Nurses scheduled: 1 Days with two nurses scheduled: 3 Incident reports reviewed: 6 Residents interviewed: 18 Days without CPR/first aid trained employee: 10
Employees Mentioned
NameTitleContext
CHLicensed Practical Nurse (LPN)Named in medication administration and resident supervision findings
GHLicensed Practical Nurse (LPN)Named in medication administration and resident supervision findings
BBCommunity DirectorInterviewed regarding staffing, supervision, and snack availability
JERegional Director of OperationsInterviewed regarding resident admission contracts and nursing documentation
KBCookInterviewed regarding snack stocking and kitchenettes
LRAidNamed in resident fall incident report
PMAidNamed in employee training record review
VLNurse ConsultantNamed in employee training record review
LCLicensed Practical Nurse (LPN)Named in employee training record review
RBDietary ManagerInterviewed regarding snack availability and stocking
Inspection Report Complaint Investigation Census: 63 Deficiencies: 12 Feb 18, 2004
Visit Reason
Complaint investigation conducted on February 18, 2004 regarding multiple concerns including failure to report major incidents, inadequate staffing, medication administration issues, resident safety, and housekeeping deficiencies.
Findings
The facility was found deficient in multiple areas including failure to report a major incident involving a resident injury, inadequate staffing levels leading to unsafe medication administration practices, lack of proper supervision resulting in resident elopement risk, failure to maintain an accurate resident registry, incomplete service plans for many residents, lack of nursing assessments following significant changes in resident condition, improper medication storage and administration practices, failure to conduct required weekly nursing observations, and poor housekeeping resulting in persistent odors and maintenance issues.
Complaint Details
Complaint Investigation #WV00001080 initiated due to failure to report a major incident, inadequate staffing, medication administration errors, resident safety concerns, and housekeeping issues. The investigation confirmed multiple deficiencies as detailed in the findings.
Severity Breakdown
Class I: 4 Class II: 3 Class III: 2
Deficiencies (12)
DescriptionSeverity
Failure to report a major incident involving resident injury on 12/12/03 to the Office of Health Facility Licensure and Certification.Class III
Inadequate staffing to safely administer medications, resulting in pre-pouring medications and unlocked medication carts.
Lack of awake night supervision on weekends and unsecured doors without alarms, risking resident safety.
Failure to maintain a current resident registry reflecting admissions and discharges.Class III
Failure to maintain current waiver for resident receiving ongoing nursing care beyond 90 days.Class I
Failure to develop service plans within 7 days of admission for 24 of 63 residents.Class II
Failure to complete nursing assessments following significant changes in resident condition or hospitalizations for 4 residents.Class II
Medications not stored in locked storage; medication carts unlocked with medications accessible to unauthorized persons.Class I
Medications not maintained in original labeled containers; pre-pouring medications observed.Class I
Failure of supervising registered nurse to observe and document weekly progress notes for residents receiving limited and intermittent nursing care.Class II
Failure to maintain a clean, sanitary environment; persistent odor in resident room #231 despite previous corrective attempts.Class I
Multiple housekeeping and maintenance deficiencies including iron burn and bleach spots on carpet, torn furniture, missing bathroom fixtures, and dirty sink.
Report Facts
Residents present: 63 Medications scheduled: 398 Residents without service plans: 24 Medication souffle cups: 24 Nurses scheduled two per day shift: 7
Employees Mentioned
NameTitleContext
C.H.Licensed Practical NurseNamed in medication administration and resident supervision findings
G.H.Licensed Practical NurseNamed in medication administration and resident supervision findings
B.B.Community DirectorInterviewed regarding alarm system, staffing, and housekeeping issues
D.R.Licensed Practical NurseSigned incident report for resident injury; no longer employed
CHLicensed Practical NurseDocumented nursing notes related to resident injuries and hospitalizations
DMLicensed Practical NurseDocumented nursing notes related to resident injuries
LMLicensed Practical NurseDocumented nursing notes related to resident injuries
Inspection Report Complaint Investigation Census: 65 Deficiencies: 2 Feb 18, 2004
Visit Reason
The document reports on a complaint investigation #WV00001080 conducted on February 18, 2004, with multiple follow-ups including annual surveys and memorandums of understanding.
Findings
The investigation found deficiencies related to safety and supervision at the facility, including lack of awake staff on weekend nights and unsecured doors in adolescent bedrooms and common areas. All deficiencies were corrected by the last follow-up.
Complaint Details
Complaint Investigation #WV00001080 with multiple follow-ups and annual surveys; all deficiencies were corrected by the last follow-up on July 27-28, 2004.
Deficiencies (2)
Description
The adolescent girls' bedrooms downstairs have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor consumers.
An outside door in the TV room does not lock, compromising safety.
Report Facts
Census: 65 Sample Size: 3
Inspection Report Plan of Correction Census: 6 Deficiencies: 3 Feb 11, 2004
Visit Reason
The inspection was conducted to assess compliance with health and safety regulations, housekeeping, maintenance, and storage requirements in a behavioral health facility serving adolescent consumers.
Findings
The facility failed to provide a safe environment due to lack of awake night supervision on weekends and unsecured doors. Housekeeping and maintenance deficiencies were noted, including damaged carpets, missing bathroom fixtures, and unclean sinks. The facility repeatedly failed to provide locked storage for toxic materials, with toxic substances found in multiple resident rooms despite prior citations.
Deficiencies (3)
Description
The adolescent girls' bedrooms have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor safety.
The facility failed to ensure adequate housekeeping and maintenance, including iron burns and bleach spots on carpet, torn furniture, missing towel bars and toilet paper holders, and dirty sinks.
The licensee failed to provide locked storage facilities for toxic or hazardous materials, with toxic chemicals found in multiple resident rooms across several inspections.
Report Facts
Center census: 6 Sample size: 3 Number of resident rooms surveyed for toxic substances: 7 Number of rooms found with toxic substances: 5 Completion date for carpet replacement: Sep 30, 2004 Completion date for staff deployment for awake-night supervision: Jul 1, 2004 Completion date for toxic materials removal plan: Jul 10, 2003
Inspection Report Follow-Up Census: 6 Deficiencies: 3 Dec 11, 2003
Visit Reason
The visit was a follow-up survey to assess compliance with previously identified deficiencies related to environmental safety, housekeeping, and locked storage for toxic materials in the facility.
Findings
The facility failed to provide a safe environment and adequate housekeeping, including locked storage for toxic substances. Multiple resident rooms contained toxic materials accessible to residents, and there was no written procedure for daily monitoring and removal of these substances. Physical environment issues such as damaged carpet, missing bathroom fixtures, and unclean sinks were also noted.
Deficiencies (3)
Description
The Center did not implement programs in an environment that is safe and appropriate for the needs of the consumers; outside doors lacked alarms and staff were not awake on weekend nights to monitor safety.
Failed to provide locked storage facilities for toxic materials; toxic chemicals and hazardous substances were found in multiple resident rooms without proper secured storage.
Inadequate housekeeping and maintenance including iron burn and bleach spots on carpet, torn chair, missing towel bars and toilet paper holders, and dirty sinks.
Report Facts
Center census: 6 Sample size: 3 Resident rooms surveyed for toxic substances: 7 Resident rooms found with toxic substances: 5 Completion date for carpet replacement: Sep 30, 2004 Completion date for awake-night supervision staffing: Jul 1, 2004 Completion date for toxic materials removal monitoring: Jul 10, 2003
Employees Mentioned
NameTitleContext
Operations SupervisorParticipated in tour of residence and rooms on 2/11/04
Treatment CoordinatorParticipated in tour of residence and rooms on 2/11/04
AdministratorInterviewed regarding locked storage facilities and toxic materials monitoring
HousekeeperResponsible for weekly inspection and removal of toxic materials from rooms
DirectorMonitors housekeeper to ensure removal of toxic materials
Inspection Report Follow-Up Deficiencies: 1 Nov 11, 2003
Visit Reason
This document is a 3rd follow-up to the Annual Survey conducted at Outlook Pointe at Martinsburg on November 11, 2003.
Findings
The report notes that a written order signed and dated by the physician should be maintained for each drug administered. When multiple pages of medications are stapled together, each page must be signed and dated by the physician. No plan of correction was necessary for technical assistance.
Deficiencies (1)
Description
A written order signed and dated by the physician should be maintained for each drug administered; multiple pages of medication orders must each be signed and dated.
Inspection Report Follow-Up Census: 6 Deficiencies: 3 Oct 23, 2003
Visit Reason
This is a follow-up survey to verify correction of deficiencies identified in previous environmental and health and safety surveys conducted at the facility.
Findings
The facility failed to maintain a safe, sanitary, and accident-free living environment, with repeated deficiencies including unclean resident rooms, presence of toxic materials not stored securely, and inadequate housekeeping and maintenance. Specific issues included strong odors from a resident's cat, damaged carpets, missing bathroom fixtures, and unsecured toxic substances in resident rooms.
Deficiencies (3)
Description
Resident room 231 not maintained clean and sanitary with strong odors caused by a cat and unclean litter box.
Presence of miscellaneous personal belongings behind furniture and damaged furnishings such as carpet burns, bleach spots, torn chair, missing towel bars, and dirty sink.
Failure to provide locked storage facilities for toxic or hazardous materials, with multiple toxic substances found unsecured in resident rooms.
Report Facts
Center census: 6 Sample size: 3 Completion date for carpet replacement: Sep 30, 2004 Completion date for cleaning schedules: Sep 30, 2004 Number of aerosol air fresheners found: 4 Number of 16 ounce alcohol bottles found: 6 Number of toxic chemical types found: 8
Employees Mentioned
NameTitleContext
Operations SupervisorParticipated in tour and observations of the residence on 2/11/04
Treatment CoordinatorParticipated in tour and observations of the residence on 2/11/04
Inspection Report Follow-Up Census: 6 Deficiencies: 3 Sep 10, 2003
Visit Reason
This is a 2nd follow-up inspection to the annual survey conducted at Outlook Pointe Martinsburg to verify correction of previously cited deficiencies related to medication administration, self-administration evaluations, and housekeeping/maintenance.
Findings
The facility failed to ensure medications were administered according to physician orders, and residents who self-administer medications were not properly evaluated for their ability to do so safely and accurately. Additionally, housekeeping and maintenance issues were observed, including damaged carpets, missing bathroom fixtures, and unclean conditions. Plans of correction were submitted but not fully implemented at the time of the visit.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (3)
DescriptionSeverity
Medications were administered without proper physician orders, including incorrect dosages and missing orders for PRN medications.Class I
Residents who self-administer medications were not evaluated for their ability to do so safely and accurately.Class II
Housekeeping and maintenance deficiencies including damaged carpet, missing towel bars and toilet paper holders, unclean sinks, and personal belongings improperly stored.
Report Facts
Center census: 6 Sample size: 3 Residents not evaluated for self-administration: 5 Residents self-administering medications: 18 Residents self-administering all medications: 4 Deficiency citations: 3
Employees Mentioned
NameTitleContext
GHLicensed Practical Nurse (LPN)Named in medication administration deficiencies and interviews regarding medication orders
CHLicensed Practical Nurse (LPN)Discussed resident #43's medication dosage and self-administration ability with administrator
AdministratorNamed in multiple interviews regarding medication administration and self-administration evaluations
VSLicensed Practical Nurse (LPN)Interviewed about evaluation of residents self-administering medications
Registered Nurse (RN)Supervising nurse involved in medication administration and self-administration evaluations
Inspection Report Census: 6 Deficiencies: 5 Jul 16, 2003
Visit Reason
The inspection was conducted as an annual environmental survey and follow-up to assess compliance with health, safety, sanitation, and emergency preparedness regulations at Celebration Villa of Martinsburg.
Findings
The facility failed to conduct disaster drills including all personnel yearly, maintain a safe and appropriate environment for adolescent consumers, ensure adequate housekeeping and maintenance, and provide locked storage for toxic materials. Multiple deficiencies were noted including unsafe door alarms, poor housekeeping, damaged furnishings, unsanitary resident rooms, and presence of toxic materials in resident rooms.
Severity Breakdown
Class I: 2
Deficiencies (5)
DescriptionSeverity
Failure to conduct disaster drills including all personnel from all shifts at least yearly.Class I
Failure to implement programs in a safe and appropriate environment; lack of awake-night supervision on weekends and unsecured outside doors.
Inadequate housekeeping and maintenance including personal belongings left out, carpet damage, missing bathroom fixtures, and dirty sink.
Resident room 231 not maintained clean and sanitary with strong odors and presence of a cat with soiled litter box.
Failure to provide locked storage facilities for toxic materials; toxic chemicals found in multiple resident rooms.Class I
Report Facts
Center census: 6 Sample size: 3 Completion date: Jul 1, 2004 Completion date: Sep 30, 2003 Completion date: Jul 10, 2003 Date of disaster drill: Aug 21, 2003
Employees Mentioned
NameTitleContext
Operations SupervisorParticipated in tour and observations of adolescent consumers' residence
Treatment CoordinatorParticipated in tour and observations of adolescent consumers' residence
AdministratorInterviewed regarding disaster drills and housekeeping issues
Community DirectorResponsible for directing disaster drill and monitoring carpet cleaning and toxic materials removal
HousekeeperResponsible for weekly inspection and removal of toxic materials from resident rooms
Inspection Report Annual Inspection Census: 6 Deficiencies: 4 Jul 15, 2003
Visit Reason
Annual survey conducted at Outlook Pointe in Martinsburg on May 6-8, 2003 to assess compliance with medication administration, housekeeping, self-administration of medications, and emergency preparedness regulations.
Findings
The facility failed to ensure medications were administered according to physician orders, adequate housekeeping and maintenance were not maintained, residents who self-administer medications were not properly evaluated, and emergency preparedness information was not documented as provided to residents within 24 hours of admission.
Severity Breakdown
Class I: 2 Class II: 1
Deficiencies (4)
DescriptionSeverity
Medications were not administered according to physician orders; some medications were signed off as given but not actually administered.Class I
Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, missing bathroom fixtures, and dirty sink.
Failure to evaluate residents' ability to self-administer medications safely and accurately; improper medication administration technique observed.Class II
Failure to document residents' receipt of emergency preparedness information within 24 hours of admission.Class I
Report Facts
Center census: 6 Sample size: 3 Number of residents self-administering medications: 18 Number of new admissions without emergency preparedness documentation: 4 Number of residents with medication administration issues: 6
Employees Mentioned
NameTitleContext
GHLicensed Practical NurseNamed in medication administration deficiencies and interview regarding medication errors
VSLicensed Practical NurseInterviewed regarding evaluation of residents self-administering medications
Inspection Report Annual Inspection Census: 6 Deficiencies: 6 May 15, 2003
Visit Reason
Annual environmental survey conducted at Outlook Pointe on May 14-15, 2003 to assess compliance with health, safety, sanitation, and disaster preparedness regulations.
Findings
The survey identified multiple deficiencies including unsafe environment due to lack of awake-night supervision on weekends, inadequate housekeeping and maintenance such as stained carpets, damaged furniture, and unsanitary conditions in resident rooms, failure to conduct annual disaster preparedness plan reviews and drills, and failure to provide locked storage for toxic materials.
Severity Breakdown
C 173: 1 C 174: 1 R 332: 1 R 338: 1 R 350: 1 R 368: 1
Deficiencies (6)
DescriptionSeverity
The Center did not implement programs in a safe environment; adolescent girls' bedrooms had outside doors without alarms and no awake staff on weekend nights.C 173
Inadequate housekeeping and maintenance including personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.C 174
Administrator failed to review and update disaster and emergency preparedness plans annually.R 332
Disaster drills did not include all personnel from all shifts at least yearly.R 338
Carpets soiled and stained in multiple resident rooms; strong odors and unsanitary conditions in room 231 due to cat presence and soiled litter box.R 350
Failure to provide locked storage facilities for toxic materials; toxic chemicals found in multiple resident rooms.R 368
Report Facts
Center census: 6 Sample size: 3 Completion date: Jul 10, 2003 Carpet replacement date: Sep 30, 2004
Employees Mentioned
NameTitleContext
Operations SupervisorParticipated in tour of residence and rooms utilized by adolescent consumers
Treatment CoordinatorParticipated in tour of residence and rooms utilized by adolescent consumers
AdministratorInterviewed regarding disaster preparedness plans and environmental conditions
Community DirectorResponsible for directing and overseeing disaster preparedness exercises and monitoring carpet cleaning and toxic material removal
Shift SupervisorResponsible for monitoring unit's physical environment using daily sheets
HousekeeperResponsible for weekly inspection and removal of toxic materials from residents' rooms
DirectorMonitors housekeeper to ensure removal of toxic materials
Inspection Report Annual Inspection Census: 63 Deficiencies: 7 May 6, 2003
Visit Reason
Annual survey conducted at Outlook Pointe in Martinsburg on May 6-8, 2003 to assess compliance with state regulations for a residential board and care home.
Findings
The facility failed to maintain adequate housekeeping and maintenance, proper staffing levels, current service plans for residents, accurate medication administration and documentation, proper evaluation and documentation of residents' ability to self-administer medications, and documentation of emergency preparedness information within 24 hours of admission.
Deficiencies (7)
Description
Inadequate housekeeping and maintenance including personal belongings behind furniture, damaged carpet, missing bathroom fixtures, and dirty sink.
Failure to maintain adequate staffing levels to meet residents' individualized care needs, especially during night shifts.
Lack of current service plans for residents; inconsistent documentation and updates.
Medications not administered according to physician orders; missed doses of eye drops during medication pass.
Failure to retain written physician orders for medications of residents who self-administer medications.
Failure to evaluate and document residents' ability to self-administer medications safely and accurately.
Failure to document residents' receipt of emergency preparedness information within 24 hours of admission.
Report Facts
Residents: 63 Staffing counts: 1 Staffing counts: 4 Staffing counts: 1 Staffing counts: 3 Staffing counts: 2 Medication pass duration: 135 Residents incontinent: 20 Residents confused: 19 Residents wandering: 5 Residents needing toileting assistance: 15 Falls on 11p-7a shift: 6 Falls on 11p-7a shift: 5 Falls on 11p-7a shift: 8 Falls on 11p-7a shift: 6 Residents self-administering medications: 18 New admissions without emergency preparedness documentation: 4
Employees Mentioned
NameTitleContext
GHLicensed Practical NurseNamed in medication administration and self-medication findings
MCResident AssistantInterviewed regarding staffing and medication pass
SCResident AssistantInterviewed regarding medication pass
Registered NurseSupervising nurse unaware of self-medication evaluations and resident #34's injection practice
AdministratorNamed in staffing, medication, and emergency preparedness documentation findings
Health Promotions CoordinatorResponsible for monitoring medication and service plan corrections
Community DirectorResponsible for monitoring service plans and staffing adjustments
Inspection Report Plan of Correction Census: 6 Deficiencies: 5 Oct 3, 2002
Visit Reason
The inspection was conducted to assess compliance with health, safety, sanitation, and housekeeping standards at Celebration Villa of Martinsburg, including a behavioral health survey and environmental survey.
Findings
The facility was found to have deficiencies in maintaining a safe and appropriate environment for consumers, including inadequate supervision and safety measures, poor housekeeping and maintenance, and failure to maintain a clean and sanitary food service environment.
Severity Breakdown
Class I: 2
Deficiencies (5)
DescriptionSeverity
The adolescent girls' bedrooms have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor safety.
The TV room outside door does not lock.
Miscellaneous personal belongings behind dresser, iron burn and bleach spots on carpet, chair with tears, missing towel bar and toilet paper holder, and dirty sink in bathrooms.
Kitchen floor heavily soiled and dirty under equipment and shelving; walls soiled near range and refrigerator with food products and grease.Class I
Kitchen floor continues to be sticky and soiled indicating inadequate cleaning procedures.Class I
Report Facts
Center census: 6 Sample size: 3
Inspection Report Follow-Up Deficiencies: 3 Oct 1, 2002
Visit Reason
This is a 2nd follow-up survey conducted at Outlook Pointe at Martinsburg to verify correction of previously cited deficiencies related to employee orientation and training, housekeeping and maintenance, and locked storage for toxic materials.
Findings
The facility was found to have repeat deficiencies in providing timely employee orientation and training, maintaining adequate housekeeping and maintenance, and securing toxic materials in locked storage. Plans of correction were in place with specified completion dates and monitoring procedures.
Severity Breakdown
Class II: 1 Class I: 1
Deficiencies (3)
DescriptionSeverity
Failure to provide new employees training within the first twenty-four (24) hours of employment regarding emergency procedures and medical emergencies.Class II
Failure to ensure adequate housekeeping and maintenance, including presence of personal belongings behind furniture, carpet damage, missing bathroom fixtures, and unclean sink.
Failure to provide locked storage facilities for all toxic materials, with toxic chemicals found unsecured in multiple rooms.Class I
Report Facts
Sample Size: 3 Center Census: 6 Employee Records Reviewed: 7 Employee Records Reviewed: 4 Employee Records Reviewed: 5 Residents Confused: 15 Residents Wandering: 5 Residents Confused: 12 Residents Wandering: 5 Spray Bottle Size: 32 Spray Bottle Size: 32 Spray Bottle Size: 32
Employees Mentioned
NameTitleContext
D.S.Named in employee records reviewed for training documentation
R.B.Named in employee records reviewed for training documentation
N.Y.Named in employee records reviewed for training documentation
S.W.Named in employee records reviewed for training documentation
T.H.Named in employee records reviewed for training documentation
C.S.Named in employee records reviewed for training documentation
J.A.Named in employee records reviewed for training documentation
GNNamed in employee records reviewed for training documentation
CGNamed in employee records reviewed for training documentation
KSNamed in employee records reviewed for training documentation
AMNamed in employee records reviewed for training documentation
DSNamed in employee records reviewed for training documentation
Inspection Report Annual Inspection Census: 6 Deficiencies: 4 Jul 23, 2002
Visit Reason
Annual survey and follow-up inspections were conducted to assess compliance with health, safety, employee orientation, and environmental standards at the facility.
Findings
The inspection found deficiencies in employee orientation and training documentation, inadequate safety measures such as unlocked toxic material storage, and environmental maintenance issues including damaged carpets and missing bathroom fixtures. Plans of correction were provided to address these issues.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (4)
DescriptionSeverity
Failure to provide and maintain a written plan of orientation to new employees within the first twenty-four (24) hours of employment.Class II
Failure to maintain a locked storage area for all toxic materials, with the maintenance room found unlocked containing toxic substances.Class I
Failure to ensure adequate housekeeping and maintenance, including presence of personal belongings behind furniture, carpet damage, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Failure to implement programs in an environment that is safe and appropriate for adolescent consumers, including lack of alarms on outside doors and inadequate awake-night supervision on weekends.
Report Facts
Sample Size: 3 Residents deemed confused: 15 Residents noted as wandering: 5 New employees without documented training: 5 New employees without documented training: 4
Inspection Report Deficiencies: 2 Jul 23, 2002
Visit Reason
The inspection was conducted to evaluate the facility's compliance with sanitation requirements related to food service environment cleanliness and safety.
Findings
The survey found that the kitchen floor was heavily soiled and dirty under all food processing equipment and shelving, and the walls near the range and refrigerator were very soiled with what appeared to be food products and grease.
Deficiencies (2)
Description
The kitchen floor is heavily soiled and dirty under all food processing equipment and shelving.
Walls in the kitchen are very soiled near the range and refrigerator with what appears to be food products and grease.
Inspection Report Annual Inspection Census: 6 Deficiencies: 6 May 15, 2002
Visit Reason
Annual survey conducted at Outlook Pointe at Martinsburg to assess compliance with health, safety, employee orientation, sanitation, and other regulatory requirements.
Findings
The facility failed to provide adequate employee orientation and training documentation, maintain a safe and appropriate environment for adolescent consumers, ensure adequate housekeeping and maintenance, and maintain a clean, safe, and sanitary food service environment. Corrective actions and plans of correction were provided for each deficiency.
Severity Breakdown
Class I: 1 Class II: 1 Class III: 2
Deficiencies (6)
DescriptionSeverity
Failed to provide and maintain a written plan of orientation to new employees within the first 24 hours of employment, including training on emergency procedures and disaster plans.Class II
Failed to provide and maintain a written plan of orientation to new employees within the first 15 days of employment, including training on policies, resident rights, complaint procedures, abuse reporting, personal assistance, and infection control.Class III
Failed to provide ongoing annual in-service training to employees in areas including abuse prevention, emergency plans, staff responsibilities, and infection control.Class III
Failed to implement programs in an environment that is safe and appropriate for adolescent consumers; issues included unsecured outside doors without alarms, lack of awake staff on weekend nights, and an outside door in the TV room that did not lock.
Failed to ensure adequate housekeeping and maintenance; findings included personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Failed to provide a clean, safe, and sanitary food service environment; resident's breakfast was served on a bedside commode without a suitable table, posing infection control concerns.Class I
Report Facts
Center census: 6 Sample size: 3 New employee files reviewed: 4 Employee files lacking annual training documentation: 2 Completion date for carpet replacement: Sep 30, 2004
Inspection Report Complaint Investigation Deficiencies: 7 Oct 3, 2001
Visit Reason
The inspection was conducted in response to complaint #2001-4-092 regarding failure to maintain resident records, inadequate housekeeping and maintenance, failure to document and report incidents properly, and failure to notify appropriate parties of resident injuries.
Findings
The facility failed to maintain complete and secure resident records, did not ensure adequate housekeeping and maintenance, and failed to properly document and report a resident injury incident including lack of notification to family, physician, and licensing agency. Multiple deficiencies were noted related to resident safety and record keeping.
Complaint Details
Complaint #2001-4-092 was investigated on 10/2-3/01. The complaint involved failure to maintain resident records, failure to report and document incidents, and failure to notify family and licensing agency of a resident injury. The complaint was substantiated with multiple deficiencies found.
Severity Breakdown
Class I: 2 Class III: 3
Deficiencies (7)
DescriptionSeverity
Failed to make available for inspection all requested resident records including closed records.Class III
Failed to maintain a permanent resident register in chronological order including admission and discharge information.Class III
Failed to have a licensed health care professional document actions taken in resident's record after an incident resulting in injury.Class I
Failed to report major incidents to the licensing agency as soon as possible.Class III
Failed to enforce policies for contacting resident's family, legal representative, or physician regarding significant changes in resident's condition.Class I
Failed to implement programs in a safe environment appropriate for consumers; lack of awake staff on weekend nights and unsecured outside doors.
Failed to ensure adequate housekeeping and maintenance; observed personal belongings behind dresser, carpet damage, torn chair, missing bathroom fixtures, and dirty sink.
Report Facts
Center Census: 6 Sample Size: 3 Incident Date: Jan 20, 2001 Injury Size: 8.5 Injury Size: 10 Injury Size: 8 Completion Dates: Dec 1, 2001 Carpet Replacement Date: Sep 30, 2004
Employees Mentioned
NameTitleContext
Barbara BralickNamed as monitor for resident registration and policy enforcement
Sherry PorterRNNamed to monitor and educate staff on incident reporting and injury illness documentation
Employee #11LPNDocumented resident transfer to hospital but was not involved in transfer; interviewed regarding incident
Inspection Report Census: 6 Deficiencies: 6 Jun 5, 2001
Visit Reason
The inspection was conducted to assess compliance with health, safety, sanitation, and emergency preparedness regulations at Celebration Villa of Martinsburg.
Findings
The facility was found deficient in maintaining a safe and appropriate environment for consumers, including inadequate supervision, housekeeping, maintenance, and sanitation. Specific issues included unsecured doors, damaged furnishings, unclean bathrooms and kitchen areas, improper storage of oxygen cylinders, and failure to update and rehearse the disaster and emergency preparedness plan.
Severity Breakdown
Class I: 2 Class II: 1
Deficiencies (6)
DescriptionSeverity
The adolescent girls' bedrooms have outside doors without alarms, and staff are not awake on weekend nights to monitor safety.
The facility failed to review, update, and sign the disaster and emergency preparedness plan annually.Class II
The facility failed to conduct an annual disaster rehearsal for all personnel.Class I
The home did not maintain a clean, safe, and sanitary environment; issues included an electrical power strip and extension cords in resident rooms, storage of cardboard boxes obstructing access in a public toilet/shower room, stained floors, and improper storage of 18 portable oxygen cylinders.
The kitchen had food debris, dust, and dirt in floor corners and edges, unclean areas behind freezers and storage racks, food debris inside the microwave, and grease buildup on the table-mounted can opener.Class I
The adolescent consumer residence had miscellaneous personal belongings behind a dresser, iron burns and bleach spots on carpet, torn chair upholstery, missing towel bar and toilet paper holder in bathroom, and a dirty sink.
Report Facts
Center census: 6 Sample size: 3 Portable oxygen cylinders: 18 Replacement deadline: 2004
Inspection Report Deficiencies: 4 Jun 5, 2001
Visit Reason
The inspection was conducted to assess compliance with health and safety regulations, employee orientation and training requirements, housekeeping and maintenance standards, and disaster and emergency preparedness procedures at Celebration Villa of Martinsburg.
Findings
The facility failed to ensure adequate employee training within 24 hours of hire, maintain a safe and appropriate environment for consumers, provide adequate housekeeping and maintenance, and communicate disaster and emergency preparedness plans to residents within 24 hours of admission. Corrective actions and plans of correction were outlined for each deficiency.
Severity Breakdown
Class I: 1 Class II: 1
Deficiencies (4)
DescriptionSeverity
Failure to provide employee training in emergency procedures and disaster plans within 24 hours of association with the home.Class II
Failure to implement programs in a safe and appropriate environment for adolescent consumers, including lack of awake staff on weekend nights and unsecured outside doors.
Inadequate housekeeping and maintenance, including personal belongings left out, carpet damage, torn furniture, missing bathroom fixtures, and dirty sink.
Failure to communicate disaster and emergency preparedness plan procedures to residents within 24 hours of admission.Class I
Report Facts
Center Census: 6 Sample Size: 3 Employees lacking training: 5 Residents lacking disaster plan communication: 4
Inspection Report Routine Census: 6 Deficiencies: 5 Apr 18, 2001
Visit Reason
The inspection was conducted as a routine behavioral health survey to assess compliance with health, safety, medication administration, housekeeping, and incident reporting regulations.
Findings
The facility was found deficient in multiple areas including inadequate staff training on emergency procedures, improper medication administration and documentation, insufficient housekeeping and maintenance, and failure to notify residents' families of incidents or accidents.
Severity Breakdown
Class I: 3 Class II: 1
Deficiencies (5)
DescriptionSeverity
Failure to provide emergency procedures and disaster plan training to new employees within 24 hours of association with the home.Class II
Prescription drugs were not always administered according to written orders; discrepancies in medication orders and administration were noted.Class I
Failure to keep accurate medication administration records including signatures equivalent to initials.Class I
Inadequate housekeeping and maintenance including damaged carpet, missing towel bars, dirty sinks, and personal belongings left inappropriately.
Failure to notify residents' families promptly of incidents or accidents involving the residents.Class I
Report Facts
Center Census: 6 Sample Size: 3 Missed Medication Doses: 20 Incident Reports Reviewed: 14 Incidents with Family Not Notified: 13

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