Inspection Reports for Chantilly Lace Manor

CA, 92345

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Inspection Report Complaint Investigation Census: 6 Capacity: 6 Deficiencies: 1 Oct 15, 2025
Visit Reason
The visit was an unannounced case management inspection related to deficiencies and a complaint investigation (56-AS-20251008092142). Licensing Program Analysts requested resident files and reports related to the complaint but were denied access.
Findings
A Type B deficiency was cited for failure to provide access to resident records, including admission agreements, physician's reports, and resident registry, which poses a potential health, safety, and personal rights risk to persons in care.
Complaint Details
The visit was triggered by a complaint investigation (56-AS-20251008092142). Staff stated they did not have access to resident files requested by Licensing Program Analysts.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide access to resident files containing admissions agreements, physician's reports, and resident registry during the visit.Type B
Report Facts
Capacity: 6 Census: 6 Deficiency count: 1 Plan of Correction Due Date: Oct 29, 2025
Employees Mentioned
NameTitleContext
Heilala PoloaStaffMet with Licensing Program Analysts during inspection and stated lack of access to resident files
Magda MalcoreLicensing Program AnalystConducted the inspection and signed the report
Eldin SerranoLicensing Program AnalystConducted the inspection
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager overseeing the inspection
Inspection Report Plan of Correction Census: 6 Capacity: 6 Deficiencies: 4 Mar 19, 2025
Visit Reason
Unannounced Plan of Correction (POC) visit to verify correction of previously cited deficiencies from a 02/12/2025 inspection.
Findings
Several deficiencies cited on 02/12/2025 remained uncorrected, including failure to provide a statement of understanding of regulation, missing signed admission agreement for resident #1, storage of supplies in a resident's private bathroom closet, and presence of surveillance cameras in all residents' bedrooms. Civil penalties of $3600 were assessed for failure to correct deficiencies by the due date.
Deficiencies (4)
Description
Statement of understanding of regulation cited [87465(d)(3)] was not provided.
Copy of resident #1 signed admission agreement was not provided.
Facility supplies and equipment were stored in resident’s private bathroom closet.
Surveillance cameras were still mounted in all residents’ bedrooms.
Report Facts
Civil penalties assessed: 3600 Daily civil penalty accrual: 100
Employees Mentioned
NameTitleContext
Teresa BaddeleyAdministrator/LicenseeNamed in relation to deficiencies and appeal rights
Heilala PoloaCaregiverMet with Licensing Program Analysts during visit
Magda MalcoreLicensing Program AnalystConducted the Plan of Correction visit
Eldin SerranoLicensing Program AnalystConducted the Plan of Correction visit
Karen ClemonsLicensing Program ManagerNamed in report
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 6 Feb 12, 2025
Visit Reason
Licensing Program Analyst conducted an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).
Findings
The inspection found multiple deficiencies including failure to maintain medication administration logs, incomplete physical health records for staff, improper storage of facility supplies in a resident's closet, missing signatures on resident admission agreements, and presence of cameras in resident bedrooms, all posing potential health, safety, or personal rights risks.
Deficiencies (6)
Description
Facility did not maintain a medication administration record/log.
Staff physical health records for S1, S2, and S3 were incomplete or missing.
Facility supplies were stored in a resident's private closet.
Fill-in staff was not familiar with medication record management.
Authorized persons' signatures were missing on Resident #1's admission agreement documents.
Cameras were mounted on the walls of residents' bedrooms.
Report Facts
Capacity: 6 Census: 6 POC Due Date: Mar 10, 2025 Resident files reviewed: 3 Staff files reviewed: 3
Employees Mentioned
NameTitleContext
Teresa BaddeleyAdministrator/DirectorMet with Licensing Program Analyst during inspection
Carmen EnriquezCaregiverMet with Licensing Program Analyst during inspection and received copies of reports
Karen ClemonsLicensing Program ManagerSupervisor and named in report
Magda MalcoreLicensing Program AnalystConducted inspection and authored report
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 4 Jan 24, 2024
Visit Reason
The visit was an unannounced required annual inspection conducted by Licensing Program Analysts to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be operating within its approved capacity and in generally safe and clean conditions. However, multiple deficiencies were cited related to incomplete Infection Control Plan, storage of expired and altered label medications, failure to maintain PRN medication logs, and an incomplete Emergency Disaster Plan.
Severity Breakdown
Type B: 4
Deficiencies (4)
DescriptionSeverity
Incomplete Infection Control Plan posing potential health, safety or personal rights risk to persons in care.Type B
Storage of expired medication and acceptance of medication with altered labels posing potential health, safety or personal rights risk to persons in care.Type B
Failure to maintain a log for two different PRN medications for two different residents posing potential health, safety or personal rights risk.Type B
Incomplete Emergency Disaster Plan posing potential health, safety or personal rights risk to persons in care.Type B
Report Facts
Capacity: 6 Census: 6 Plan of Correction Due Date: Feb 2, 2024
Employees Mentioned
NameTitleContext
Teresa BaddeleyLicenseeFacility administrator and licensee met during inspection and named in findings
Michelle EcheverriaLicensing Program AnalystConducted inspection and authored report
Nedra BrownLicensing Program ManagerSupervisor overseeing the inspection
Inspection Report Complaint Investigation Census: 6 Capacity: 6 Deficiencies: 1 May 8, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations including uncleared staff working at the facility, inadequate staff training, and incomplete staff records.
Findings
The investigation found the allegations regarding uncleared staff and inadequate training to be unsubstantiated, but substantiated that the facility staff records were incomplete, specifically lacking proof of CPR training and tuberculosis tests for employees.
Complaint Details
The complaint investigation was based on allegations of uncleared staff working at the facility, inadequate staff training, and incomplete staff records. The first two allegations were found unsubstantiated, while the third was substantiated due to missing CPR training and TB test documentation for employees.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure all employees' files have proof of first aid training and tuberculosis tests, posing potential health, safety, and personal rights violations to persons in care.Type B
Report Facts
Employees without CPR training proof: 5 Employees without TB test proof: 6 Total employees: 6 Census: 6 Total capacity: 6
Employees Mentioned
NameTitleContext
Teresa BaddeleyLicenseeMet during the investigation and involved in interviews regarding allegations.
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation and authored the report.
Karen ClemonsLicensing Program ManagerOversaw the complaint investigation.
Shirley BecksCaregiverInterviewed during the investigation.
Christina EspinozaCaregiverInterviewed during the investigation.
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 0 Feb 14, 2022
Visit Reason
An unannounced required annual inspection was conducted with an emphasis on infection control due to the COVID-19 pandemic.
Findings
The facility was found to be in compliance with regulatory requirements, including infection control measures, operational standards, and safety protocols. No deficiencies were cited during the inspection.
Employees Mentioned
NameTitleContext
Teresa BaddeleyAdministratorInterviewed regarding infection control measures and facility operations.
Stephanie WilliamsLicensing Program AnalystConducted the inspection and observations.
Efren MalagonLicensing Program ManagerNamed in the report as Licensing Program Manager.

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