Inspection Report Summary
Most inspections found deficiencies related to documentation, medication management, and resident privacy, with issues such as missing admission agreements, incomplete staff health records, improper storage of supplies, and surveillance cameras in residents’ bedrooms. Several complaint investigations were unsubstantiated, though one substantiated complaint noted incomplete staff training records. The facility was fined $3,600 in March 2025 for failing to correct prior deficiencies by the due date. The most recent report from October 15, 2025, cited a deficiency for denying access to resident records during a complaint investigation. While the facility has had ongoing challenges, the pattern of deficiencies has remained fairly consistent without clear improvement or worsening over time.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2025 inspection.
Census over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Heilala Poloa | Staff | Met with Licensing Program Analysts during inspection and stated lack of access to resident files |
| Magda Malcore | Licensing Program Analyst | Conducted the inspection and signed the report |
| Eldin Serrano | Licensing Program Analyst | Conducted the inspection |
| Karen Clemons | Licensing Program Manager | Named as Licensing Program Manager overseeing the inspection |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Teresa Baddeley | Administrator/Licensee | Named in relation to deficiencies and appeal rights |
| Heilala Poloa | Caregiver | Met with Licensing Program Analysts during visit |
| Magda Malcore | Licensing Program Analyst | Conducted the Plan of Correction visit |
| Eldin Serrano | Licensing Program Analyst | Conducted the Plan of Correction visit |
| Karen Clemons | Licensing Program Manager | Named in report |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Teresa Baddeley | Administrator/Director | Met with Licensing Program Analyst during inspection |
| Carmen Enriquez | Caregiver | Met with Licensing Program Analyst during inspection and received copies of reports |
| Karen Clemons | Licensing Program Manager | Supervisor and named in report |
| Magda Malcore | Licensing Program Analyst | Conducted inspection and authored report |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Teresa Baddeley | Licensee | Facility administrator and licensee met during inspection and named in findings |
| Michelle Echeverria | Licensing Program Analyst | Conducted inspection and authored report |
| Nedra Brown | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Teresa Baddeley | Licensee | Met during the investigation and involved in interviews regarding allegations. |
| Rayshaun Nickolas | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Karen Clemons | Licensing Program Manager | Oversaw the complaint investigation. |
| Shirley Becks | Caregiver | Interviewed during the investigation. |
| Christina Espinoza | Caregiver | Interviewed during the investigation. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Teresa Baddeley | Administrator | Interviewed regarding infection control measures and facility operations. |
| Stephanie Williams | Licensing Program Analyst | Conducted the inspection and observations. |
| Efren Malagon | Licensing Program Manager | Named in the report as Licensing Program Manager. |
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