Inspection Reports for Charter Memory Care of Moline
221 11th Avenue, Moline, IL, 61265
Back to Facility ProfileInspection Report Summary
The most recent inspection on May 28, 2025, identified a deficiency for not having a direct care staff person with current adult-specific CPR certification on duty during all night shifts. Earlier inspections were mostly in compliance, with no deficiencies noted in complaint investigations or the original licensing survey. The main issue across reports involved staff certification and training related to CPR readiness. Complaint investigations were unsubstantiated, with all reviewed complaints resulting in findings of compliance. The recent citation suggests a new area for improvement after a period of compliance in prior inspections.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
71% better than Illinois average
Illinois average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Annual Inspection
Census: 30
Deficiencies: 1
Date: May 28, 2025
Visit Reason
Annual Licensure Survey conducted to assess compliance with personnel requirements, qualifications, and training regulations.
Findings
The facility failed to have a direct care staff person currently certified in CPR on duty at all times during 15 separate night shifts between April 1, 2025 and May 28, 2025, affecting all 30 residents.
Deficiencies (1)
Failed to have a direct care staff person currently certified in CPR on duty at all times during night shifts.
Report Facts
Night shifts without CPR certified staff: 15
Residents affected: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| E2 | Wellness Director | Confirmed no CPR certified staff on third shift on the dates in question. |
| E6 | Caregiver not CPR certified and worked on the deficient night shifts. | |
| E7 | Caregiver not CPR certified and worked on the deficient night shifts. | |
| E8 | Caregiver not CPR certified and worked on the deficient night shifts. |
Inspection Report
Plan of Correction
Deficiencies: 1
Date: May 28, 2025
Visit Reason
This document is a Plan of Correction submitted in response to findings from the annual survey conducted at Charter Memory Care on May 28, 2025.
Findings
The facility was cited for not meeting the regulation requiring at least one direct care staff person on duty at all times with current adult-specific CPR certification, including demonstration of CPR ability.
Deficiencies (1)
Failure to have on duty at all times at least one direct care staff person with current adult-specific CPR certification and demonstrated ability to perform CPR.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nichole Will | Executive Director | Signed the Plan of Correction letter. |
| Kesley Schwab | PSA, RN-BSN, HFSN | Addressee at Division of Assisted Living. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 13, 2024
Visit Reason
Original investigation of Complaint 2427147 / IL 177680.
Complaint Details
Investigation of Complaint 2427147 / IL 177680 concluded with compliance.
Findings
The establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Inspection Report
Original Licensing
Deficiencies: 0
Date: Aug 29, 2024
Visit Reason
Original investigation of FRI IL 177123 to determine compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living and shared housing regulations during this survey.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 8, 2024
Visit Reason
Original investigation of complaint 2426083 / IL 176267.
Complaint Details
Investigation of complaint 2426083 / IL 176267 resulted in compliance with applicable assisted living regulations.
Findings
The establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
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