Inspection Reports for Charter Senior Living of Bay City

The investigation was initiated due to allegations including financial exploitation of Resident A, failure to remove spoiled food causing resident illness, pest issues, and concerns about incompetent staff under the influence of drugs.

The investigation found no evidence of financial exploitation or forced purchases by residents, no food safety violations or pest infestations, and no staff impairment due to drugs. However, a violation was established related to Resident A purchasing items for the facility without authorization.

The complaint alleged Resident A was financially exploited and charged extra for home repairs, kitchen staff were not removing spoiled food causing resident illness, pest infestations were present, and incompetent staff on drugs were employed. The financial exploitation allegation was not substantiated. The allegation that Resident A purchased items for the facility was substantiated. Food safety, pest control, and staff impairment allegations were not substantiated.

The inspection was conducted as a renewal licensing study for Charter Senior Living at Bay City 1 to assess compliance with licensing rules and regulations.

The facility was found to be in non-compliance with several rules including lack of annual health reviews for staff, missing verification of reference checks, absence of annual resident care agreement reviews, water temperature exceeding allowed limits, and freezers lacking thermometers. A repeat violation was noted for water temperature issues.

The visit was conducted as a renewal licensing study to assess compliance with licensing rules and regulations for the facility.

The facility was found to be in non-compliance with several rules including staff CPR certification, handling of resident funds, water temperature control, and food storage temperatures. Multiple residents' personal refrigerators had temperatures above safe levels, and staff lacked up-to-date CPR certification.

The document is an Original Licensing Study Report for Charter Senior Living at Bay City 1 to determine compliance with licensing statutes and administrative rules for issuance of a temporary license.

The facility was found to be in substantial compliance with applicable licensing statutes and administrative rules. The building and safety features were inspected and found fully operational, and the applicant met all qualifications and training requirements. The recommendation was made to issue a temporary license with a maximum capacity of 20 residents.