Inspection Reports for Charter Senior Living of Moline
221 11th Ave, Moline, IL 61265, United States, IL, 61265
Back to Facility ProfileInspection Report Summary
The most recent inspection on May 16, 2025, identified deficiencies related to medication needs not being fully addressed in a resident’s service plan. Earlier inspections showed mixed results, including a substantiated complaint investigation in February 2025 where a caregiver was found to have handled a resident roughly, resulting in the caregiver’s termination. Inspectors cited issues mainly involving resident rights and service plan documentation, particularly around medication management and respectful treatment. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The pattern suggests ongoing attention is needed in service planning and resident dignity, with no clear trend of improvement or worsening over time.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% better than Illinois average
Illinois average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Annual Inspection
Deficiencies: 1
Date: May 16, 2025
Visit Reason
Annual licensure survey conducted to assess compliance with state regulations for the facility.
Findings
The facility failed to address medication needs on the service plan for one of three sampled residents, specifically resident R2. This was confirmed by the Wellness Director during the inspection.
Deficiencies (1)
Failed to address medication needs on the service plan for one of three sampled residents (R2).
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Wellness Director | Confirmed failure to address medication needs on the service plan for resident R2. |
Inspection Report
Plan of Correction
Deficiencies: 1
Date: May 16, 2025
Visit Reason
The document is a Plan of Correction letter responding to findings from the annual survey conducted at Charter Senior Living of Moline on May 16, 2025.
Findings
The facility was cited for a violation related to Section 295.4010 Service Plans, specifically that service plans did not address whether residents require reminders, supervision of self-administration, or medication administration.
Deficiencies (1)
Violation of Section 295.4010 Service Plans regarding addressing whether the resident requires reminders, supervision of self-administration, or medication administration.
Report Facts
Date of annual survey: May 16, 2025
Deadline for audit completion: Jun 30, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nichole Will | Executive Director | Signed the Plan of Correction letter |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Feb 28, 2025
Visit Reason
The inspection was conducted as an original investigation of complaint FRI IL 186429 and FRI IL 186433, focusing on allegations of resident mistreatment.
Complaint Details
The complaint investigation substantiated that caregiver E3 was rough with resident R1 on 1/24/25, as witnessed by another caregiver (E4) and confirmed by R1. E3 was sent home pending investigation and subsequently terminated for inappropriate behavior.
Findings
The facility was found to have violated resident rights by failing to treat one resident (R1) with consideration and respect. Evidence showed that a caregiver (E3) was rough in handling R1, leading to E3's termination.
Deficiencies (1)
Failure to treat one of three sampled residents with consideration and respect, specifically rough handling of resident R1 by caregiver E3.
Report Facts
Resident age: 94
Incident date: Jan 24, 2025
Termination date: Jan 28, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| E3 | Caregiver | Named in rough handling of resident R1 and subsequent termination |
| E4 | Caregiver | Witnessed rough handling of resident R1 and reported incident |
| E7 | Past Wellness Director | Received report of incident and sent E3 home pending investigation |
| E1 | Executive Director | Confirmed termination of E3 after investigation |
Inspection Report
Plan of Correction
Deficiencies: 1
Date: Feb 28, 2025
Visit Reason
The document is a Plan of Correction letter responding to findings from a survey conducted at Charter Senior Living of Moline on February 28, 2025.
Findings
The facility was cited for a violation related to resident rights under regulation 295.6000, specifically regarding the right to live in an environment that promotes dignity, individuality, independence, self-determination, privacy, and respectful treatment.
Deficiencies (1)
Violation of resident rights regulation 295.6000 related to ensuring residents are not deprived of rights, benefits, or privileges and promoting dignity, individuality, independence, self-determination, privacy, and respectful treatment.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nichole Will | Executive Director | Signed the Plan of Correction letter. |
| Kesley Schwab | PSA, RN-BSN, HFSN | Addressee at Division of Assisted Living. |
Inspection Report
Original Licensing
Deficiencies: 0
Date: Nov 13, 2024
Visit Reason
Original investigation of FRI IL 180645 to determine compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living and shared housing regulations.
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