Inspection Reports for
Chesapeake Place

Chesapeake, VA 23320, VA, 23320

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 27.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

201% worse than Virginia average
Virginia average: 9.1 deficiencies/year

Deficiencies per year

80 60 40 20 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 74 residents

Based on a September 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy over time

0 30 60 90 120 Jul 2021 Jul 2022 Feb 2024 Sep 2024 Jan 2025 Sep 2025

Inspection Report

Renewal
Census: 74 Deficiencies: 11 Date: Sep 9, 2025

Visit Reason
The inspection was a renewal inspection conducted to assess compliance with applicable standards and regulations for the assisted living facility.

Findings
The inspection identified multiple violations related to resident records, staff certifications, medication management, emergency preparedness, and documentation of resident rights and responsibilities. The facility was found non-compliant with several regulatory standards and was issued a violation notice with opportunities to submit plans of correction.

Deficiencies (11)
Failure to obtain written approval from legal guardian for resident with serious cognitive impairment.
Direct care staff member did not maintain current First Aid certification.
Facility administrator did not provide written assurance of appropriate license to residents at admission.
Physical examination did not contain required statements on medication self-administration capability and TB risk assessment signatures.
Residents and applicants were not assessed face to face using the uniform assessment instrument (UAI) as required.
Individualized Service Plans (ISP) were not reviewed and updated annually or as needed.
Resident rights and responsibilities were not reviewed annually with residents or their legal representatives.
Medication management plan was not properly implemented; expired medications found in medication carts.
Emergency preparedness plan was not reviewed annually or documented.
Fire and emergency evacuation drills were not conducted or documented for June, July, and August 2025.
Staff did not participate in emergency procedure exercises at least every six months.
Report Facts
Number of residents present: 74 Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of resident interviews conducted: 5 Number of staff interviews conducted: 5 Number of observations by licensing inspector: 3 Expired medication dates: 3 Due dates for plan of correction: 11

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorConducted the inspection and confirmed findings
Staff #5Reviewed records and confirmed multiple deficiencies during onsite inspection
Staff #1Had expired First Aid certification
Staff #2Confirmed expired medications for residents #7 and #8

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 2 Date: Jul 21, 2025

Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-07-17 regarding allegations in the area of Resident Care and Related Services.

Complaint Details
The complaint was substantiated. It involved allegations related to Resident Care and Related Services, including an incident where Resident #1 was pushed by Resident #2 in the dining hall, confirmed by interviews and staff reports.
Findings
The investigation supported the allegations of non-compliance with standards and laws, resulting in violations issued. The facility failed to ensure prior sex offender registry checks before admission and did not assume general responsibility for residents' health, safety, and well-being, including an incident where one resident was pushed by another.

Deficiencies (2)
Facility did not ensure that the assisted living facility shall ascertain, prior to admission, whether a potential resident is a registered sex offender.
Facility did not ensure that the facility shall assume general responsibility for the health, safety, and well-being of the residents.
Report Facts
Residents present: 74 Resident records reviewed: 3 Staff records reviewed: 3 Resident interviews conducted: 5 Staff interviews conducted: 2

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 1 Date: Jul 21, 2025

Visit Reason
The inspection was conducted as a complaint investigation following a complaint received by VDSS Division of Licensing on 2025-07-17 regarding allegations in the area of Resident Care and Related Services.

Complaint Details
Complaint was substantiated as the evidence gathered supported the allegations of non-compliance related to Resident Care and Related Services.
Findings
The investigation supported the allegations of non-compliance with standards or law, resulting in violations being issued. Specifically, the facility failed to ensure that an annual tuberculosis risk assessment was completed for each resident.

Deficiencies (1)
Facility did not ensure that a risk assessment for tuberculosis was completed annually on each resident.
Report Facts
Number of residents present: 74 Number of resident records reviewed: 3 Number of staff records reviewed: 3 Number of interviews with residents: 5 Number of interviews with staff: 2

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorInspector conducting the complaint investigation and named as contact for more information

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 21, 2025

Visit Reason
The inspection visit was conducted as a complaint-related investigation to review compliance with regulations concerning staffing, resident care, accommodations, buildings, and complaint investigation.

Complaint Details
The visit was complaint-related, but the specific violation cited was not complaint related. The complaint substantiation status is not explicitly stated.
Findings
The facility was found to have a violation for not ensuring that a risk assessment for tuberculosis was completed annually on each resident, specifically Resident #3's record lacked the required annual tuberculosis evaluation.

Deficiencies (1)
Facility did not ensure that a risk assessment for tuberculosis was completed annually on each resident, as Resident #3's record lacked the annual tuberculosis evaluation.

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 2 Date: Jul 21, 2025

Visit Reason
The inspection was conducted as a complaint investigation following a complaint received on 2025-07-17 regarding allegations in the area of Resident Care and Related Services.

Complaint Details
Complaint related to Resident Care and Related Services was substantiated. Evidence included review of resident records, staff confirmation, and resident interviews confirming incidents.
Findings
The investigation supported the allegations of non-compliance with standards and laws, resulting in violations issued. Specific deficiencies included failure to perform a Sex Offender Registry check prior to admission and failure to ensure general responsibility for resident health and safety, including an incident where a resident was pushed by another resident.

Deficiencies (2)
Facility did not ensure that the assisted living facility shall ascertain, prior to admission, whether a potential resident is a registered sex offender.
Facility did not ensure that the facility shall assume general responsibility for the health, safety, and well-being of the residents, including an incident where Resident #1 was pushed by Resident #2.
Report Facts
Residents present: 74 Resident records reviewed: 3 Staff records reviewed: 3 Resident interviews: 5 Staff interviews: 2

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorInspector conducting the complaint investigation and named in contact information
Staff #1Confirmed no Sex Offender Registry check was done and reviewed incident report related to resident push incident

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 0 Date: Jul 21, 2025

Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-07-18 regarding allegations in the area of Resident Care and Related Services.

Complaint Details
Complaint related to Resident Care and Related Services; evidence supported the allegations and violations were issued.
Findings
The investigation supported the allegations of non-compliance with standards or law, resulting in violations being issued. Additional violations not related to the complaint were also identified during the investigation.

Report Facts
Number of residents present: 74 Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews with residents: 2 Number of interviews with staff: 1

Inspection Report

Complaint Investigation
Census: 80 Deficiencies: 1 Date: May 21, 2025

Visit Reason
The inspection was conducted as a complaint investigation following a complaint received by VDSS Division of Licensing on April 23, 2025, regarding allegations in the area of Resident Care and Related Services.

Complaint Details
The complaint was substantiated based on evidence including call bell logs showing assistance requests from resident #1 went unanswered for over an hour on two occasions on April 15, 2025, and confirmation by staff #1 that assistance was requested.
Findings
The investigation supported the allegations of non-compliance with standards or law, resulting in violations being issued. Specifically, the facility failed to regularly observe a resident for changes in physical, mental, emotional, and social functioning, and did not provide appropriate assistance when observation revealed unmet needs.

Deficiencies (1)
The facility did not ensure that it regularly observed each resident for changes in physical, mental, emotional, and social functioning and provide appropriate assistance when observation revealed unmet needs.
Report Facts
Number of residents present: 80 Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of resident interviews conducted: 1 Number of staff interviews conducted: 2 Duration assistance went unanswered: 93 Duration assistance went unanswered: 82

Inspection Report

Complaint Investigation
Census: 74 Deficiencies: 1 Date: Jan 31, 2025

Visit Reason
The inspection was conducted in response to a complaint received on 2025-01-22 regarding heating, ventilation, and cooling issues at the facility.

Complaint Details
Complaint related to heating system malfunction; substantiated by evidence including use of space heater and Fire Marshall removal of heater.
Findings
The investigation confirmed non-compliance related to the heating system malfunction in a resident's room, where a space heater was used without approval from the Fire Marshall. Violations were issued and a plan of correction was submitted.

Deficiencies (1)
Heating system in resident's room malfunctioned; use of unapproved space heater not compliant with Virginia Uniform Statewide Building Code.
Report Facts
Number of residents present: 74 Number of resident records reviewed: 1 Number of staff interviews conducted: 2 Date of space heater placement: Nov 25, 2024 Date of space heater removal: Jan 22, 2025 Date PTAC unit replaced: Jan 22, 2025 Plan of correction due date: Jan 22, 2025

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorConducted the inspection and is contact for questions
Staff #1Confirmed use of space heater and delay of heater repairs
Maintenance DirectorResponsible for repair/replacement of HVAC units

Inspection Report

Complaint Investigation
Census: 80 Deficiencies: 1 Date: Dec 16, 2024

Visit Reason
The inspection was conducted in response to complaints received by VDSS Division of Licensing regarding staffing and supervision, resident care and related services, admission, retention and discharge of residents, and buildings and grounds.

Complaint Details
The complaint was substantiated as the evidence gathered supported the allegations of non-compliance related to staffing and supervision. The facility had not employed a new administrator or appointed a qualified acting administrator as of 12/16/2024, causing a lapse in administrator coverage.
Findings
The investigation supported the allegations of non-compliance with standards or law, resulting in violations issued. Specifically, the facility failed to immediately employ a new administrator or appoint a qualified acting administrator, causing a lapse in administrator coverage.

Deficiencies (1)
Facility failed to immediately employ a new administrator or appoint a qualified acting administrator so that no lapse in administrator coverage occurs.
Report Facts
Number of residents present: 80 Complaint receipt dates: Complaints received on 11/18/24, 11/27/24, and 12/4/24 Plan of correction due date: 2024

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorInspector conducting the complaint investigation

Inspection Report

Complaint Investigation
Census: 80 Deficiencies: 5 Date: Dec 5, 2024

Visit Reason
The inspection was conducted in response to complaints received by VDSS Division of Licensing on 11/18/24, 11/27/24, and 12/4/24 regarding allegations in the areas of Staffing and Supervision, Resident Care and Related Services, Admission, Retention and Discharge of Residents, and Buildings and Ground.

Complaint Details
The complaint investigation was substantiated, with violations issued based on evidence gathered during the inspection.
Findings
The investigation supported the allegations of non-compliance with standards or law, resulting in violations issued. Deficiencies were found in areas including appropriateness of continued residence in the special care unit, annual tuberculosis risk assessments, completion and signing of Uniform Assessment Instruments (UAI), review and update of Individualized Service Plans (ISP), and maintenance of hot water temperatures within required ranges.

Deficiencies (5)
Facility did not ensure six-month and annual reviews of appropriateness for residents in the special care unit.
Facility did not ensure annual tuberculosis risk assessments were completed for residents.
Uniform Assessment Instruments (UAI) for private pay individuals were not signed or dated by the administrator or designee.
Individualized Service Plans (ISP) were not reviewed, updated annually, or signed by required parties.
Hot water taps in resident bathrooms were not maintained within the required temperature range of 105°F to 120°F.
Report Facts
Number of residents present: 80 Number of resident records reviewed: 4 Number of staff records reviewed: 0 Number of resident interviews: 2 Number of staff interviews: 1 Water temperature readings: 96 Water temperature readings: 94

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorCurrent inspector conducting the complaint investigation
Staff #3Confirmed multiple deficiencies including missing annual reviews, TB assessments, UAI signatures, ISP signatures, and water temperature readings
Executive DirectorResponsible for completion of reviews, audits, and corrective actions related to deficiencies
Director of Resident ServicesResponsible for ensuring annual TB evaluations, ISP reviews, and completion of assessments
Maintenance DirectorResponsible for maintaining water temperatures and completing weekly water temperature logs

Inspection Report

Complaint Investigation
Census: 72 Deficiencies: 1 Date: Sep 26, 2024

Visit Reason
The inspection was conducted in response to a complaint received on 2024-08-22 regarding allegations related to staffing and supervision and resident care at the assisted living facility.

Complaint Details
The complaint was substantiated as the evidence gathered supported the allegations of non-compliance with medication administration documentation standards.
Findings
The investigation found non-compliance with medication administration record keeping, specifically that the MARs for multiple residents did not indicate whether medications were administered or omitted, resulting in violations issued to the facility.

Deficiencies (1)
Medication Administration Records (MAR) for Residents #1, #2, and #3 did not indicate whether medications were administered or omitted for multiple dates and times.
Report Facts
Residents present: 72 Resident records reviewed: 3 Staff records reviewed: 3 Staff interviews conducted: 2

Inspection Report

Renewal
Census: 66 Deficiencies: 12 Date: Sep 11, 2024

Visit Reason
The inspection was a renewal inspection conducted to assess compliance with applicable standards and laws for the assisted living facility.

Findings
The inspection identified multiple violations related to resident record reviews, medication administration, staff certifications, tuberculosis screenings, assessment updates, care planning, resident rights postings, medication management including expired medications, staff authorization for medication administration, and emergency preparedness plan reviews.

Deficiencies (12)
Failure to perform six-month review of appropriateness of resident's continued residence in the special care unit.
Failure to implement infection prevention procedures during medication administration, including dropping medication on floor and lack of hand hygiene.
Direct care staff member did not maintain current first aid certification.
Failure to complete annual tuberculosis evaluations for residents.
Failure to update uniform assessment instrument (UAI) annually for residents.
Failure to develop preliminary plan of care within seven days of admission.
Failure to complete individualized service plans (ISP) within 30 days after admission.
Failure to post correct licensing administrator and agency contact information in resident rights postings.
Failure to review resident rights and responsibilities annually with residents and staff.
Expired medications found in medication carts for multiple residents.
Staff administering medication lacked documentation of authorization to do so.
Failure to review and update emergency preparedness plan annually.
Report Facts
Residents present: 66 Resident records reviewed: 6 Staff records reviewed: 3 Resident interviews conducted: 3 Staff interviews conducted: 6 Observations by licensing inspector: 3 Percentage of files to be audited for compliance: 10

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorCurrent inspector conducting the inspection
Staff #1Observed administering medication improperly and without proper hand hygiene; lacked documentation of authorization to administer medication
Staff #2Did not have current first aid certification; confirmed expired medications for residents
Staff #5Reviewed records and confirmed multiple deficiencies including missing reviews, certifications, and documentation
Executive DirectorResponsible for implementing plans of correction and compliance
Resident Services DirectorResponsible for implementing plans of correction and compliance
Business Office ManagerResponsible for maintaining Med Tech credential files and compliance
Maintenance DirectorResponsible for emergency preparedness plan compliance
PharmacyInvolved in medication plan review and audits

Inspection Report

Complaint Investigation
Census: 72 Deficiencies: 0 Date: Jun 14, 2024

Visit Reason
An unannounced complaint inspection was conducted on June 14, 2024, following a complaint received on June 7, 2024, regarding allegations related to staffing and supervision and resident care and related services.

Complaint Details
Complaint received by VDSS Division of Licensing on 6/7/24 regarding allegations in staffing and supervision and resident care and related services. The complaint was not substantiated.
Findings
The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. No deficiencies were cited.

Report Facts
Number of residents present: 72 Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2

Inspection Report

Complaint Investigation
Census: 22 Deficiencies: 1 Date: May 24, 2024

Visit Reason
The inspection was conducted as a complaint investigation following a complaint received on 2024-05-20 regarding allegations related to a Safe and Secure Environment at the facility.

Complaint Details
Complaint received on 2024-05-20 regarding Safe and Secure Environment; evidence did not support the allegation of non-compliance.
Findings
The investigation did not support the allegation of non-compliance related to the complaint; however, a separate violation was identified concerning the failure to ensure tuberculosis screening documentation for staff prior to their first day of work.

Deficiencies (1)
Facility did not ensure each staff person submitted tuberculosis screening results prior to the first day of work.
Report Facts
Number of residents present: 22 Number of staff records reviewed: 1 Number of staff interviews conducted: 4 Number of observations by licensing inspector: 3

Inspection Report

Complaint Investigation
Census: 73 Deficiencies: 5 Date: Apr 9, 2024

Visit Reason
An unannounced complaint inspection was conducted following complaints received on 03/22/2024 and 03/25/2024 regarding Resident Care and Related Services, The Safe, Secure Environment, Buildings and Grounds, and Staffing and Supervision.

Complaint Details
Complaint investigation was initiated based on allegations received on 03/22/2024 and 03/25/2024. The evidence supported some allegations related to Resident Care and Related Services, Safe Secure Environment, and Buildings and Grounds. A violation notice was issued.
Findings
The investigation supported some but not all allegations, identifying non-compliance in Resident Care and Related Services, The Safe Secure Environment, and Buildings and Grounds. Several violations were cited including inadequate staffing in the safe, secure unit, incomplete Uniform Assessment Instruments, unsigned individualized service plans, and a non-functioning signaling device.

Deficiencies (5)
Facility failed to ensure at least two awake direct care staff members on duty in the safe, secure unit when more than 20 residents are present; only two staff observed for 24 residents.
Failed to ensure Uniform Assessment Instrument (UAI) was completed prior to admission, annually, and with significant resident condition changes.
Failed to ensure UAI for private pay individual was completed by qualified assessors with state-approved training.
Failed to ensure individualized service plans (ISP) were signed and dated by licensee, resident, or legal guardian.
Failed to ensure signaling device that terminates at a continuously staffed central location was functional; device was not working from 02/29/2024 to 03/25/2024.
Report Facts
Number of residents present: 73 Number of resident records reviewed: 4 Number of staff interviews conducted: 3 Number of resident interviews conducted: 1 Census in safe, secure unit: 24 Dates signaling device was not working: From 02/29/2024 to 03/25/2024

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorCurrent inspector conducting the complaint investigation
Donesia PeoplesLicensing InspectorContact person for questions about VDSS Licensing Programs

Inspection Report

Complaint Investigation
Census: 72 Deficiencies: 5 Date: Feb 1, 2024

Visit Reason
An unannounced complaint inspection was conducted on February 1 and February 21, 2024, following complaints received regarding Resident Care and Related Services, Building and Grounds, and the Safe, Secure Environment at the facility.

Complaint Details
The complaint investigation was substantiated in part, with violations found related to Resident Care and Related Services, Buildings and Grounds, and the Safe Secure Environment. The complaint was received on January 17, February 15, and February 21, 2024.
Findings
The investigation supported some but not all allegations, identifying areas of non-compliance in Resident Care and Related Services, Buildings and Grounds, and the Safe Secure Environment. A violation notice was issued with deficiencies related to staffing, physical exam documentation, individualized service plans, personal assistance with bathing, and documentation of staff rounds.

Deficiencies (5)
Facility failed to ensure at least two direct care staff members were awake and on duty in the safe, secure unit when 20 residents were present.
Physical examination for a resident did not include the signature of the examining physician or designee.
Individualized service plan (ISP) was not signed and dated by the resident or legal guardian.
Facility failed to provide personal assistance with bathing as needed, with no documentation of assistance for a resident from January 6 through January 31, 2024.
Facility failed to document staff rounds every two hours for residents unable to use signaling devices during evening and night shifts in January 2024.
Report Facts
Number of residents present: 72 Number of resident records reviewed: 3 Number of staff interviews conducted: 6 Number of resident interviews conducted: 2 Residents in safe, secure unit: 20 Time rounds not documented: 3

Inspection Report

Monitoring
Census: 77 Deficiencies: 5 Date: Dec 8, 2023

Visit Reason
An unannounced monitoring inspection was conducted on December 8, 2023, following self-reported incidents received by VDSS regarding allegations in Resident Care and Related Services and Safe, Secure Environment.

Findings
The investigation supported the self-report of non-compliance with multiple standards, resulting in violation notices issued for failures including unsecured doors and windows in the memory care unit, lack of required physical examinations prior to admission, inadequate supervision of residents, and failure to document required resident checks.

Deficiencies (5)
Facility failed to ensure doors leading to unprotected areas were monitored or secured with appropriate devices for residents in a safe, secure environment.
Facility failed to ensure protective devices were on windows in common areas accessible to residents to prevent windows from being opened wide enough for a resident to crawl through.
Facility failed to ensure a physical examination by an independent physician was on file within 30 days preceding admission.
Facility failed to provide supervision of resident schedules, care, and activities including attention to specialized needs such as wandering from the premises.
Facility failed to ensure documentation of two-hour rounds for residents unable to use signaling devices, including name, date, time, and staff member making rounds.
Report Facts
Number of residents present: 77 Number of resident records reviewed: 2 Number of staff interviews conducted: 6 Resident #1 incident date: Nov 5, 2023 Resident #2 incident date: Nov 22, 2023 Plan of correction completion dates: Jan 31, 2024 Broken window replacement date: Dec 19, 2023

Employees mentioned
NameTitleContext
Lanesha AllenLicensing InspectorCurrent inspector conducting the inspection
Donesia PeoplesLicensing InspectorContact person for questions about VDSS Licensing Programs

Inspection Report

Routine
Census: 81 Deficiencies: 10 Date: Sep 8, 2023

Visit Reason
The inspection was a routine licensing inspection of Chesapeake Place assisted living facility to assess compliance with applicable regulations and standards.

Findings
The inspection identified multiple violations related to staff training, tuberculosis risk assessments, first aid certification, posting of the on-site manager, resident admission and discharge documentation, healthcare oversight, annual review of resident rights, and fire and emergency evacuation drills. Plans of correction were proposed for all deficiencies.

Deficiencies (10)
Facility failed to ensure all direct care staff attended at least 18 hours of annual training.
Facility failed to ensure each staff person annually submitted a tuberculosis risk assessment.
Facility failed to ensure each staff member maintained current certification in first aid.
Facility failed to develop and implement a procedure for posting the name of the current on-site person in charge.
Facility failed to ensure within 30 days preceding admission, a physical exam including TB risk assessment was completed.
Facility failed to provide a dated discharge statement to resident or legal representative at time of discharge.
Facility failed to provide health care oversight at least every six months by a licensed health care professional.
Facility failed to ensure annual review of rights and responsibilities of residents with each staff person.
Facility failed to maintain required details in fire and emergency evacuation drill records including notification method, special conditions, and weather.
Facility failed to ensure all staff participated in emergency procedure exercises at least every six months.
Report Facts
Number of residents present: 81 Number of resident records reviewed: 9 Number of staff records reviewed: 5 Number of interviews with residents: 3 Number of interviews with staff: 5

Inspection Report

Complaint Investigation
Census: 81 Deficiencies: 2 Date: Sep 8, 2023

Visit Reason
An unannounced complaint inspection was conducted following a complaint received on 2023-09-01 regarding allegations in the area of Resident Care and Related Services.

Complaint Details
Complaint related: Yes. The complaint was substantiated in part regarding Resident Care and Related Services.
Findings
The investigation supported some of the allegations related to Resident Care and Related Services, resulting in a violation notice. Deficiencies were found in the completion of Uniform Assessment Instruments (UAI) prior to admission and annually, and in the annual review and update of Individualized Service Plans (ISP).

Deficiencies (2)
Facility failed to ensure the Uniform Assessment Instrument (UAI) was completed prior to admission and at least annually for residents #4, #6, and #10.
Facility failed to ensure the Individualized Service Plan (ISP) was reviewed annually and updated at least once every 12 months for resident #6.
Report Facts
Number of residents present: 81 Number of resident records reviewed: 9 Number of staff records reviewed: 5 Number of resident interviews: 3 Number of staff interviews: 5

Inspection Report

Monitoring
Census: 81 Deficiencies: 1 Date: Sep 8, 2023

Visit Reason
An unannounced monitoring inspection was conducted following a self-reported incident regarding allegations in the areas of Personnel and Resident Care and Related Services.

Findings
The investigation supported some, but not all, of the self-reported non-compliance related to Personnel. A violation notice was issued for failure to ensure staff were considerate and respectful of residents' rights and dignity.

Deficiencies (1)
Facility failed to ensure all staff were considerate and respectful of the rights, dignity, and sensitiveness of persons who are aged, infirm, or disabled, as evidenced by resident #2's allegations of staff speaking unpleasantly and handling the resident roughly during ADL care.
Report Facts
Number of residents present: 81 Number of resident records reviewed: 1 Number of staff records reviewed: 3 Number of resident interviews: 2 Number of staff interviews: 1

Inspection Report

Complaint Investigation
Census: 95 Deficiencies: 5 Date: Jun 28, 2023

Visit Reason
An unannounced complaint inspection was conducted due to allegations received on 2023-06-22 regarding Personnel, Resident Care and Related Services, Staffing and Supervision, and the Safe, Secure Unit.

Complaint Details
The complaint was substantiated in part, with violations found in Personnel, Resident Care and Related Services, and Safe, Secure Unit. Some allegations were not supported.
Findings
The investigation supported some, but not all, allegations of non-compliance in the areas of Personnel, Resident Care and Related Services, and Safe, Secure Unit. Violations were found related to staffing levels, unsecured doors in the safe unit, failure to post current license, failure to report major incidents timely, and failure to report suspected abuse.

Deficiencies (5)
Failed to ensure during night hours at least three direct care staff members were awake and on duty in the safe, secure unit when 23 to 32 residents were present; only two staff were scheduled.
Failed to ensure doors leading to unprotected areas were monitored or secured with appropriate devices in the safe, secure unit, allowing residents to exit unsupervised.
Failed to post the current license in a conspicuous place; previous license was posted instead.
Failed to report to the regional licensing office within 24 hours any major incident negatively affecting residents, including hospitalizations and elopements.
Failed to ensure all mandated reporters reported suspected abuse, neglect, or exploitation of residents as required by law.
Report Facts
Number of residents present: 95 Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews with residents: 2 Number of interviews with staff: 2 Residents in safe, secure unit: 29 Direct care staff scheduled: 2 Required direct care staff: 3

Employees mentioned
NameTitleContext
staff #1Named in verbal abuse and medication refusal allegation
staff #4Interviewed regarding abuse reporting
staff #5Interviewed regarding staffing and door security violations
staff #6Interviewed regarding abuse reporting
staff #7Interviewed regarding abuse reporting

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Jul 21, 2022

Visit Reason
An unannounced complaint inspection was conducted on July 21, 2022, following a complaint received on June 6, 2022, regarding allegations in administration, resident care, and related services at Chesapeake Place.

Complaint Details
The complaint investigation was substantiated with violations issued. The complaint was related to administration, resident care, and related services. The final exit was conducted on August 8, 2022.
Findings
The investigation supported the allegation of non-compliance with standards and laws, resulting in violations issued. Specific deficiencies included failure to report major incidents within 24 hours, incomplete tuberculosis screening documentation prior to admission, and failure to update fall risk ratings after resident falls.

Deficiencies (3)
Facility failed to report to the licensing office within 24 hours any major incident that negatively affected or threatened the life, health, safety, or welfare of any resident.
Facility failed to ensure prior to admission the results of a risk-assessment documenting the absence of tuberculosis in a communicable form, and the admitting physical lacked required information.
Facility failed to ensure the resident's fall risk rating was reviewed and updated when the resident's condition changed and after a fall.
Report Facts
Inspection dates: 2 Resident falls documented: 5

Inspection Report

Renewal
Census: 83 Deficiencies: 11 Date: Jul 15, 2022

Visit Reason
An unannounced renewal inspection was conducted over three days (July 15, 21, and 27, 2022) to assess compliance with applicable standards and laws for facility renewal.

Findings
The inspection found multiple violations including missing sworn disclosure statements in staff records, outdated or missing CPR/first aid certification listings, inadequate staffing for medication administration on certain shifts, incomplete resident risk assessments and individualized service plans, missing signatures on required documents, improper use of physical restraints without physician orders, incomplete fire drill documentation, and missing criminal history reports within required timeframes.

Deficiencies (11)
Facility failed to ensure a staff record included a copy of the sworn disclosure statement.
Facility failed to post and maintain an updated listing of staff with current certification in first aid or CPR.
Facility failed to ensure adequate medication staff on duty for the 3rd shift on multiple dates.
Resident record did not include results of tuberculosis risk assessment prior to admission.
Uniformed assessment instrument (UAI) for private pay individuals was not completed as required, missing signatures.
Comprehensive individualized service plan (ISP) was not completed within 30 days and did not include all assessed needs.
Hospice care services were not documented on the individualized service plan (ISP) as required.
Individualized service plan (ISP) was not signed and dated by the resident or legal representative.
Physical restraints, including bedrails, were used without a physician's written order and resident consent.
Fire and emergency evacuation drills were not conducted with required frequency, participation, or documentation.
Criminal history record reports were not obtained within 30 days of employment for several staff members.
Report Facts
Inspection days: 3 Facility census: 83 Expired CPR/First Aid certifications: 8 Dates without medication staff on 3rd shift: 6 Resident admission dates referenced: 6 Fire drills documented: 3 Staff missing criminal record reports: 3

Employees mentioned
NameTitleContext
Willie BarnesLicensing InspectorContact person for questions about the inspection
Lanesha AllenInspectorCurrent inspector conducting the inspection
Staff #1Acknowledged multiple deficiencies including missing sworn disclosure, CPR listing, staffing, UAI signatures, ISP issues, fire drills, and criminal record reports
Staff #2Acknowledged lack of physician order for physical restraints
Staff #3Acknowledged CPR listing not posted or updated
Staff #5Missing criminal record report within 30 days of hire
Staff #10Missing criminal record report within 30 days of hire
Staff #11Missing sworn disclosure statement in record
Staff #12Criminal record report dated prior to required timeframe

Inspection Report

Complaint Investigation
Census: 65 Deficiencies: 1 Date: Apr 28, 2022

Visit Reason
An on-site complaint inspection was conducted due to allegations regarding building and grounds equipment related to food preparation and quality.

Complaint Details
Complaint related: Yes. The complaint involved the facility's freezer and stove not working, with the stove remaining non-operational during the inspection. Evidence included staff and resident interviews and documentation of repair attempts.
Findings
The investigation supported the allegations of non-compliance with standards related to kitchen equipment maintenance, specifically the facility stove/oven being non-operational during the inspection period. Violations were issued accordingly.

Deficiencies (1)
The facility failed to ensure all furnishings, fixtures, and equipment, including furniture, window coverings, sinks, toilets, bathtubs, and showers, were kept clean and in good repair and condition.
Report Facts
Number of residents: 65 Number of resident interviews: 8 Number of staff interviews: 4

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Feb 11, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to a complaint received on 2021-10-25 regarding allegations about a resident being held without proper diagnosis and other concerns.

Complaint Details
The complaint was received on 2021-10-25. The allegation that a resident was held without proper diagnosis and labeled as a 'prisoner' was determined to be not valid.
Findings
The investigation did not support the allegation that the resident was held without proper diagnosis and found the 'prisoner' claim to be invalid. However, other violations were cited related to the individualized service plans not including all assessed needs for residents.

Deficiencies (1)
The facility failed to ensure the individualized service plan (ISP) included all assessed needs for residents, as documented in the uniformed assessment instruments and staff interviews.

Inspection Report

Complaint Investigation
Census: 21 Deficiencies: 3 Date: Feb 11, 2022

Visit Reason
An unannounced complaint inspection was conducted on 2022-02-11 regarding complaints received on 2021-10-25, 2021-12-10, and 2022-01-20 about resident care and inability to reach facility staff due to telephone system issues.

Complaint Details
The complaint was substantiated as valid based on evidence gathered from resident records, staff and resident interviews, and observations related to staffing adequacy and telephone system failures.
Findings
The facility failed to ensure adequate staffing with sufficient knowledge and numbers to provide necessary resident services, failed to post current on-site person in charge conspicuously, and had telephone system failures impacting communication. These deficiencies were supported by resident interviews, staff interviews, observations, and document reviews.

Deficiencies (3)
Facility failed to ensure adequate staffing with sufficient knowledge, skills, and numbers to provide services as per resident assessments and individualized service plans.
Facility failed to ensure the posting of current on-site person in charge in a conspicuous place to residents and the public.
Facility failed to ensure all furnishings and equipment, specifically the telephone system, were in good repair.
Report Facts
Residents present: 21 Inspection dates: 3

Inspection Report

Monitoring
Census: 73 Deficiencies: 1 Date: Feb 11, 2022

Visit Reason
An unannounced monitoring IPOC inspection was conducted to review resident and staff records, background checks, medication pass, and meal service on safe, secure, and assisted living units.

Findings
The facility failed to ensure the individualized service plan (ISP) was updated as needed for a significant change in a resident's condition, specifically for Resident #5 whose therapy services were not documented on the ISP.

Deficiencies (1)
Facility failed to ensure the individualized service plan (ISP) was updated as needed for a significant change of a resident's condition.
Report Facts
Facility census: 73

Inspection Report

Renewal
Census: 70 Deficiencies: 15 Date: Oct 5, 2021

Visit Reason
A renewal inspection was initiated on October 5, 2021 and concluded on October 29, 2021 to review compliance with applicable standards and regulations for Chesapeake Place assisted living facility.

Findings
The inspection identified multiple non-compliances including inadequate staff training in cognitive impairment and infection control, incomplete staff records such as missing sworn disclosure statements and tuberculosis screenings, insufficient staffing levels, incomplete or unsigned resident individualized service plans, medication management deficiencies, building maintenance issues, and failure to conduct required fire drills and criminal background checks timely.

Deficiencies (15)
Facility failed to ensure direct care staff attended at least 10 hours of cognitive impairment training within four months of employment.
Facility failed to comply with its own policies and procedures regarding medication administration and resident self-management.
Direct care staff did not complete required annual training hours including infection control and mental health topics.
Staff records lacked documentation of sworn disclosure statements for some employees.
Initial tuberculosis examination and annual risk assessments were not completed timely for staff.
Staffing schedules did not include medication aides for certain shifts and did not specify staff in charge.
Facility admitted or retained residents with prohibitive conditions without required treatment plans for psychotropic medications.
Resident assessments and individualized service plans were incomplete, unsigned, or not updated to reflect therapy services.
Resident rights and responsibilities were not reviewed annually with some staff and residents.
Medication management plan was not followed, including missed dosages and incomplete physician orders on MARs.
Medication administration records lacked required information such as staff initials and diagnosis indications.
Building was not maintained in good repair and was cluttered with construction materials posing safety risks.
Signaling device was not audible to staff, preventing timely response to resident calls.
Fire and emergency drills were not conducted for all shifts as required by state code.
Criminal history record reports were not obtained on or prior to the 30th day of employment for new hires.
Report Facts
Inspection dates: 3 Current census: 70 Staff training hours required: 10 Staff training hours required: 18 Staff training hours required: 12 Medication administration missed doses: 5 New hires missing criminal history reports: 14

Employees mentioned
NameTitleContext
Lanesha AllenInspectorCurrent inspector conducting the inspection
Staff #1Acknowledged multiple deficiencies during exit interviews and inspections
Staff #4Named in findings related to incomplete training, TB screening, and resident rights review
Staff #6Named in findings related to incomplete training, sworn disclosure, TB screening, and resident rights review
Staff #7Named in findings related to incomplete cognitive impairment training and TB screening
Business Office ManagerResponsible for creating training ticklers, monitoring compliance, and obtaining required documentation
Resident Services CoordinatorResponsible for correcting resident assessments and staffing schedules
Maintenance DirectorResponsible for building maintenance and fire drill calendar
Executive DirectorNotified of non-compliance and responsible for oversight

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Aug 12, 2021

Visit Reason
A non-mandated complaint inspection was initiated due to allegations regarding Staffing and Supervision, Admission, Retention, and Discharge of Residents, Resident Care and Related Services, and Buildings and Grounds. The investigation included on-site observation and review of documentation.

Complaint Details
The complaint investigation was initiated based on allegations in Staffing and Supervision, Admission, Retention, and Discharge of Residents, Resident Care and Related Services, and Buildings and Grounds. The investigation did not substantiate the allegations.
Findings
The evidence gathered did not support the allegations of non-compliance with standards or law related to the complaints. However, violations unrelated to the complaints were identified, including failure to ensure medications were discontinued only with valid physician orders, failure to administer medications according to physician instructions, and failure to include initials of direct care staff on Medication Administration Records.

Deficiencies (3)
Facility failed to ensure no medications are discontinued without a valid physician order.
Facility failed to administer medications in accordance with physician instructions.
Medication Administration Records did not include initials of direct care staff administering medications.
Report Facts
Inspection dates: 3

Employees mentioned
NameTitleContext
Lanesha AllenInspectorNamed as the current inspector conducting the investigation

Inspection Report

Monitoring
Census: 62 Deficiencies: 12 Date: Jul 29, 2021

Visit Reason
A non-mandated monitoring inspection was initiated on 2021-07-28 and concluded on 2021-09-09 to review compliance with applicable standards and regulations at Chesapeake Place assisted living facility.

Findings
The inspection found multiple violations related to staff training, certification, medication management, individualized service plans, treatment plans for psychotropic medications, physical examination documentation, hospice care coordination, oxygen therapy orders, and criminal history record checks for new hires.

Deficiencies (12)
Facility failed to ensure direct care staff attended at least 10 hours of cognitive impairment training within four months of employment.
Facility failed to ensure staff attended at least 18 hours of annual training.
Facility failed to ensure direct care staff maintained current first aid certification.
Facility failed to ensure individuals with psychotropic medications had treatment plans.
Facility failed to ensure physical examination documents included all required information.
Facility failed to ensure individualized service plans included all assessed needs for seven residents.
Facility failed to ensure hospice care and licensed hospice organization communicated and established coordinated plans of care.
Facility failed to ensure no medication, dietary supplement, diet, medical procedure, or treatment was started, changed, or discontinued without a valid physician or prescriber order.
Facility failed to ensure physician or prescriber orders included all required information for administration of prescription and over-the-counter medications and dietary supplements.
Facility failed to ensure medication administration records included all required information, including initials of staff administering medications.
Facility failed to ensure all safety precautions were met and maintained when oxygen therapy was provided.
Facility failed to ensure criminal history record reports were obtained on or prior to the 30th day of employment for all employees.
Report Facts
Inspection dates: 6 Resident census: 62 Number of resident records reviewed: 7 Number of staff records reviewed: 4 Number of new hires without timely criminal history record: 15

Employees mentioned
NameTitleContext
Staff #1Acknowledged multiple deficiencies including lack of training documentation, missing treatment plans, missing physician orders, and missing criminal history records.

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Jul 27, 2021

Visit Reason
A non-mandated complaint inspection was initiated due to allegations regarding resident care and related services at Chesapeake Place. The investigation was conducted through record reviews, staff interviews, and on-site observations between July 27, 2021 and September 9, 2021.

Complaint Details
The inspection was complaint-related, initiated due to allegations concerning resident care and related services. The evidence supported non-compliance with standards or law, resulting in violations issued.
Findings
The investigation found multiple violations related to failure to ensure treatment plans for psychotropic medications, incomplete uniform assessment instruments, inadequate individualized service plans, lack of coordinated hospice care plans, and missing physician orders for oxygen therapy. Violations were issued based on these findings.

Deficiencies (6)
Facility failed to ensure it did not admit or retain individuals with psychotropic medications without a treatment plan.
Facility failed to ensure that the uniform assessment instrument (UAI) for private pay individuals was completed as required.
Facility failed to ensure an annual reassessment and reassessment due to significant change in resident's condition using the UAI.
Facility failed to ensure the resident's individualized service plan (ISP) included all assessed needs.
Facility failed to ensure coordinated plan of care between assisted living facility and licensed hospice organization was documented in the ISP.
Facility failed to ensure all safety precautions for oxygen therapy were met, including valid physician orders specifying oxygen source, delivery device, and flow rate.

Employees mentioned
NameTitleContext
Lanesha AllenInspectorNamed as the current inspector conducting the investigation.
Staff #1Acknowledged various deficiencies during exit meetings on 9-8-21 and 9-16-21.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Jul 1, 2021

Visit Reason
A non-mandated complaint inspection was initiated due to allegations in the areas of Resident Care and Related Services, Staffing and Supervision, and Buildings and Grounds. The investigation was conducted through record review, interviews, and on-site observation.

Complaint Details
Complaint related: Yes. The complaint was regarding Resident Care and Related Services, Staffing and Supervision, and Buildings and Grounds. The evidence gathered supported the allegations and violations were issued.
Findings
The investigation supported allegations of non-compliance with standards or law, resulting in multiple violations related to failure to observe and document changes in resident condition, failure to implement medication management plans to avoid missed dosages, failure to administer medications according to physician orders, and failure to ensure Medication Administration Records included staff initials.

Deficiencies (4)
Facility failed to regularly observe and document changes in resident's condition including injury and corresponding actions.
Facility failed to implement medication management plan to ensure timely filling of prescription medications to avoid missed dosages.
Facility failed to administer medications in accordance with physician's instructions.
Medication Administration Record did not include initials of direct care staff administering medications.
Report Facts
Inspection dates: 5 Medication administration days missed: 10 Physician medication order duration: 5

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Jun 14, 2021

Visit Reason
A non-mandated complaint inspection was initiated due to allegations regarding staffing, resident care, medication, and medication administration at Chesapeake Place. The investigation included record reviews, interviews, and on-site observations conducted between June 14, 2021 and July 1, 2021.

Complaint Details
The complaint was related to staffing, resident care, medication, and medication administration. The evidence supported the allegations of non-compliance, resulting in violations issued.
Findings
The investigation found multiple violations including failure to maintain staff schedules for two years, medications administered outside the allowed time frames, medications not administered according to physician's orders, and missing initials of staff on Medication Administration Records. Violations were substantiated and corrective plans were outlined.

Deficiencies (4)
Facility failed to maintain a copy of the staff schedule for two years.
Facility failed to ensure medications are administered no earlier than one hour before and no later than one hour after the scheduled administration time.
Facility failed to ensure medications are administered in accordance with the physician's instructions.
Facility failed to ensure the Medication Administration Record included the initials of direct care staff administering the medications.
Report Facts
Inspection dates: 5 Medication administration times: 20

Inspection Report

Routine
Deficiencies: 1 Date: Mar 23, 2021

Visit Reason
The inspection was conducted using an alternate remote protocol due to a state of emergency health pandemic declared by the Governor of Virginia. It was an initial inspection initiated and concluded on March 23, 2021, including a virtual tour of the buildings and grounds.

Findings
The facility was found to be non-compliant with applicable standards or law due to failure to ensure the interior of all buildings were kept clean, with multiple stains and scuff marks observed in both the Assisted Living Building and the Special Care Unit Building.

Deficiencies (1)
Facility failed to ensure the interior of all buildings were kept clean, including stains on carpets and scuff marks on doors in multiple areas.
Report Facts
Dates for plan of correction completion: Mar 29, 2021

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