Inspection Reports for
Chestnut Grove Assisted Living Facility
9010 Woodman Road, RICHMOND, VA, 23228
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
1.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
86% better than Virginia average
Virginia average: 9.1 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
70 residents
Based on a July 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 70
Deficiencies: 0
Date: Jul 9, 2025
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on April 14, 2025, regarding allegations related to staffing and supervision at the facility.
Complaint Details
Complaint related to staffing and supervision; the evidence gathered did not support the allegation of non-compliance.
Findings
The investigation found no evidence to support the allegation of non-compliance with standards or law related to staffing and supervision. Incident reports for April 2025 were reviewed, and the facility staffing schedule was examined.
Report Facts
Number of residents present: 70
Number of resident records reviewed: 0
Number of staff records reviewed: 0
Number of interviews conducted with residents: 0
Number of interviews conducted with staff: 1
Inspection Report
Monitoring
Census: 64
Deficiencies: 1
Date: Jan 24, 2025
Visit Reason
The inspection was a monitoring visit conducted on January 24, 2025, to assess compliance with applicable standards and laws at Chestnut Grove Assisted Living Facility.
Findings
The inspection found non-compliance with applicable standards or laws, specifically a failure to report a major incident within 24 hours to the regional licensing office. A violation notice was issued to the facility.
Deficiencies (1)
The facility failed to report to the regional licensing office within 24 hours any major incident that has negatively affected or threatens the life, health, safety, or welfare of any resident.
Report Facts
Number of residents present: 64
Number of resident records reviewed: 6
Number of staff records reviewed: 4
Number of interviews conducted with residents: 4
Number of interviews conducted with staff: 7
Inspection Report
Complaint Investigation
Census: 64
Deficiencies: 0
Date: Dec 9, 2024
Visit Reason
The inspection was conducted in response to complaints received by VDSS Division of Licensing on 10/21/2024 and 11/20/2024 regarding allegations in the areas of Personnel, Staffing and Supervision, Resident Care and Related Services, Resident Accommodations and Related Provisions, and Additional Requirements for Facilities That Care for Adults With a Serious Cognitive Impairment.
Complaint Details
Complaint related to allegations in Personnel, Staffing and Supervision, Resident Care and Related Services, Resident Accommodations and Related Provisions, and Additional Requirements for Facilities That Care for Adults With a Serious Cognitive Impairment. The allegations were not substantiated.
Findings
The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. Resident and staff interactions revealed no concerns, and no violation notice was issued.
Report Facts
Number of residents present: 64
Number of resident records reviewed: 1
Number of interviews conducted with residents: 1
Number of interviews conducted with staff: 4
Inspection Report
Complaint Investigation
Census: 64
Deficiencies: 2
Date: Dec 9, 2024
Visit Reason
The inspection was conducted in response to a complaint received on 2025-11-21 regarding allegations in the areas of Personnel, Staffing and Supervision, Resident Care and Related Services, Resident Accommodations and Related Services, and regulations for facilities that care for adults with Serious Cognitive Impairments.
Complaint Details
The complaint was substantiated in part, with violations found related to failure to report major incidents and suspected abuse as required by regulations.
Findings
The investigation supported some, but not all, areas of non-compliance related to Personnel, Staffing and Supervision, Resident Care and Related Services, and Resident Accommodations. A violation notice was issued, including violations not related to the complaint but identified during the investigation.
Deficiencies (2)
The facility failed to report to the regional licensing office within 24 hours any major incident that negatively affected or threatened the life, health, safety, or welfare of any resident, specifically a resident-to-resident physical altercation on 2024-10-13 where Resident #1 was injured.
The facility failed to report suspected abuse, neglect, or exploitation of residents as required by Virginia Code § 63.2-1606, specifically the physical injury of Resident #1 by Resident #2 on 2024-10-13, which was not reported to Adult Protective Services.
Report Facts
Number of residents present: 64
Number of resident records reviewed: 3
Number of interviews conducted with residents: 3
Number of interviews conducted with staff: 4
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 8, 2024
Visit Reason
The inspection was conducted in response to a complaint received on 2024-07-05 regarding allegations in the areas of resident care and related services, resident accommodations and related provisions, and building and grounds.
Complaint Details
Complaint received on 2024-07-05 regarding resident care, accommodations, and building and grounds. Investigation did not substantiate the allegations.
Findings
The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. No violation notice was issued.
Report Facts
Resident records reviewed: 1
Resident interviews conducted: 1
Inspection Report
Renewal
Census: 62
Deficiencies: 1
Date: Apr 19, 2024
Visit Reason
The inspection was conducted as a renewal visit to assess compliance with applicable standards and laws for the assisted living facility.
Findings
The inspection found non-compliance with applicable standards, specifically a failure to ensure that fire and emergency evacuation drills were conducted according to the Virginia Statewide Fire Prevention Code. No fire drill was conducted for the month of March 2024.
Deficiencies (1)
The facility failed to ensure that fire and emergency evacuation drills are conducted in accordance with the current edition of the Virginia Statewide Fire Prevention Code (13VAC5-51). No fire drill was conducted for the month of March 2024.
Report Facts
Number of residents present: 62
Number of resident records reviewed: 8
Number of staff records reviewed: 4
Number of interviews conducted with residents: 4
Number of interviews conducted with staff: 4
Inspection Report
Complaint Investigation
Census: 68
Deficiencies: 0
Date: Feb 7, 2024
Visit Reason
A complaint was received by VDSS Division of Licensing on 2024-02-02 regarding allegations in the resident care and related services and requirements for adults with serious cognitive impairments.
Complaint Details
Complaint related to resident care and related services for adults with serious cognitive impairments; allegations were not substantiated.
Findings
The licensing inspector completed a tour of the physical plant and conducted interviews and record reviews. The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law.
Report Facts
Number of residents present: 68
Number of resident records reviewed: 1
Number of interviews conducted with residents: 1
Number of interviews conducted with staff: 2
Inspection Report
Complaint Investigation
Census: 68
Deficiencies: 1
Date: Feb 7, 2024
Visit Reason
The inspection was conducted in response to a complaint received on 2023-12-20 regarding allegations in the areas of resident care and related services at Chestnut Grove Assisted Living Facility.
Complaint Details
The complaint was substantiated in part; evidence showed noncompliance with standards related to resident care and related services. The resident identified in the complaint is no longer in care.
Findings
The investigation supported some but not all of the allegations related to resident care and related services. A violation notice was issued for failure to notify the next of kin or legal representative of a resident incident.
Deficiencies (1)
Facility failed to notify the next of kin, legal representative, designated contact person, of a resident incident.
Report Facts
Number of residents present: 68
Number of resident records reviewed: 1
Number of staff interviews conducted: 3
Plan of correction timeframe: 5
Plan of correction training date: Feb 13, 2024
Inspection Report
Monitoring
Census: 68
Deficiencies: 0
Date: Jun 5, 2023
Visit Reason
The inspection was a monitoring visit conducted to review compliance with various regulatory provisions and standards at the assisted living facility.
Findings
The inspection found no violations of applicable standards or laws. The licensing inspector conducted a tour, reviewed records, and observed activities without identifying any deficiencies.
Report Facts
Number of resident records reviewed: 10
Number of staff records reviewed: 5
Number of interviews conducted with residents: 3
Number of interviews conducted with staff: 3
Inspection Report
Routine
Census: 75
Deficiencies: 0
Date: Jun 6, 2022
Visit Reason
The inspection was conducted as a routine visit to determine compliance with applicable standards and laws at Chestnut Grove Assisted Living Facility.
Findings
The inspection found no violations of applicable standards or laws. A tour of the facility, record reviews, interviews, and a medication pass observation revealed no obvious concerns.
Inspection Report
Monitoring
Census: 64
Deficiencies: 0
Date: Apr 26, 2021
Visit Reason
A monitoring inspection was initiated due to the state of emergency health pandemic declared by the Governor of Virginia, conducted using an alternate remote protocol.
Findings
The inspection determined compliance with applicable standards or laws based on review of resident and staff records, facility documentation, and a virtual tour of the physical plant.
Inspection Report
Complaint Investigation
Deficiencies: 3
Date: Jul 22, 2020
Visit Reason
The inspection was conducted in response to allegations made against the facility, initiating a complaint investigation starting on July 22, 2020, to determine compliance with applicable standards or law.
Complaint Details
The complaint investigation was initiated due to allegations against the facility. The investigation concluded that the complaint was valid and supported by evidence including interviews and record reviews.
Findings
The investigation found multiple violations related to failure to update the Uniform Assessment Instrument (UAI) and Individualized Service Plans (ISP) following significant changes in a resident's condition, failure to provide adequate supervision and care including fall prevention, and failure to update care plans accordingly. The complaint was substantiated and violations were documented.
Deficiencies (3)
Failure to ensure that the UAI was updated whenever there was a significant change in the resident's condition.
Failure to ensure that the Individualized Service Plans were updated at least once every 12 months and as needed when the resident's condition changed.
Failure to provide supervision of resident schedules, care, and activities, including attention to specialized needs such as fall prevention.
Report Facts
Fall risk score: 80
Dates of resident assistance documented: Assistance with ADLs documented from 05/10/2020 to 06/15/2020.
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