Inspection Reports for Ciel of Long Grove

1190 Old McHenry Rd, Long Grove, IL 60047, United States, IL, 60047

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Deficiencies per Year

4 3 2 1 0
2024
2025
Severe High Moderate
Inspection Report Complaint Investigation Deficiencies: 2 Sep 26, 2025
Visit Reason
The inspection was conducted as an investigation of a facility-reported incident involving a resident fall on 2025-08-19, where the facility failed to ensure immediate nursing assessment and prompt reporting of the fall incident.
Findings
The facility failed to ensure that a resident who fell was immediately assessed by a licensed nurse and that the fall was promptly reported to nursing staff. This failure affected one resident (R1) who was later diagnosed with a subdural hematoma requiring surgical intervention, creating a substantial probability of severe harm.
Complaint Details
The investigation was triggered by a facility-reported incident on 2025-08-21 regarding a resident fall on 2025-08-19. The complaint was substantiated as the facility failed to immediately assess the resident and report the fall, resulting in delayed treatment of a subdural hematoma.
Severity Breakdown
Type 1 Violation: 2
Deficiencies (2)
DescriptionSeverity
Failure to have staff with adequate qualifications and training to meet residents' needs, specifically failing to immediately assess a resident after a fall and promptly report the incident.Type 1 Violation
Failure to protect a resident's right to be free from neglect by not ensuring prompt reporting and immediate nursing assessment after a fall incident.Type 1 Violation
Report Facts
Residents reviewed for accidents: 3 Time waited for nurse response: 15 Date of resident fall: Aug 19, 2025 Date of facility incident report: Aug 21, 2025
Employees Mentioned
NameTitleContext
E4Physical Therapy AideObserved resident on floor, pressed alarm pendant multiple times, verbally informed caregiver, and assisted resident to get up
E3CaregiverInformed by E4 of fall but did not verify resident identity or report incident to nurse or Health and Wellness Director
E2Health and Wellness DirectorProvided facility protocol for falls and confirmed failures in reporting and assessment
E1Executive DirectorWitnessed interviews regarding the fall incident
Z1PhysicianEvaluated resident via video conference, ordered hospital transfer, and confirmed severity of injury
Inspection Report Complaint Investigation Deficiencies: 0 Dec 10, 2024
Visit Reason
The inspection was conducted as a complaint investigation and a facility reported incident review.
Findings
Both the facility reported incident (#IL176703) and the complaint investigation (#2477395/#IL178025) were substantiated with no deficiencies written. The establishment was found to be in compliance with the applicable Illinois Assisted Living and Shared Housing regulations.
Complaint Details
Complaint investigation #2477395/#IL178025 was substantiated with no deficiencies written.
Inspection Report Annual Inspection Deficiencies: 2 Aug 8, 2024
Visit Reason
Annual Licensure Survey conducted to assess compliance with state regulations for service plans and Alzheimer's/dementia program training requirements.
Findings
The facility failed to update a resident's service plan after fall incidents, including lack of fall root cause analysis and communication between therapy and staff, contributing to additional falls and hospitalization. Additionally, the facility did not ensure dementia-specific training was completed by an employee prior to job responsibilities.
Severity Breakdown
Type 2 Violation: 1 Type 3 Violation: 1
Deficiencies (2)
DescriptionSeverity
Failure to update resident's service plan and conduct fall root cause analysis after fall incidents.Type 2 Violation
Failure to ensure dementia-specific training was completed prior to employee assuming job responsibilities.Type 3 Violation
Report Facts
Resident sample size: 7 Employee sample size: 9 Resident age: 101 Resident admission date: Dec 30, 2021
Employees Mentioned
NameTitleContext
BinduNurse PractitionerProvided post-fall evaluation and treatment for resident R5
E1Executive DirectorAcknowledged training deficiencies and corrective measures
E2Health and Wellness DirectorConfirmed therapy visits and fall root cause analysis issues
E10Business Office ManagerAcknowledged typographical error in training date

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