Inspection Reports for Ciel of Tri-Cities
7255 W Grandridge Blvd, Kennewick, WA 99336, USA, WA, 99336
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Inspection Report
Plan of Correction
Deficiencies: 0
Sep 10, 2025
Visit Reason
The document is a result of an Informal Dispute Resolution (IDR) process requested by the facility for a desk review of the Statement of Deficiencies (SOD) dated September 10, 2025.
Findings
After review of all submitted materials, records, and follow-up with the Fire Marshall, the decision was made to not change any of the deficiencies listed in the SOD.
Report Facts
Correction timeframe: 45
SOD date: Sep 10, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staci Dilg | IDR Program Manager | Author of the IDR results letter |
| Laura Williams-Davis | ALF Field Manager | Recipient for Plan/Attestation Statement submissions |
Inspection Report
Life Safety
Deficiencies: 25
Apr 21, 2025
Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at the Ciel Senior Living of the Tri-Cities facility to assess compliance with fire protection and life safety codes.
Findings
Multiple fire safety violations were observed including electrical hazards, improper use of power strips and extension cords, missing elevator emergency recall covers, lack of documentation for fire-resistance-rated construction inspections, fire door malfunctions, missing fire/smoke damper inspections, incomplete fire sprinkler system documentation, undercharged fire extinguisher, obstructed fire alarm pull station, silenced fire alarm panel, missing fire alarm inspection records, smoke detector sensitivity testing not documented, uncorrected hydrostatic test deficiency, missing carbon monoxide alarm testing documentation, emergency lighting failures, incomplete emergency generator documentation, unsecured compressed gas cylinders, and incomplete fire drill records.
Deficiencies (25)
| Description |
|---|
| Open junction boxes constituting electrical hazards |
| Broken electrical receptacle cover in Life Enrichment Office |
| Unapproved and/or unfused power strips or cubes in multiple locations |
| Power strips plugged into other power strips in multiple locations |
| Extension cords used improperly in telecom room and salon |
| Portable space heater without tip-over protection in Executive Director's Office |
| Elevator emergency recall covers removed |
| No documentation for annual inspection of fire-resistance-rated construction |
| Penetrations in fire-resistance-rated construction not properly maintained |
| No documentation for annual rated door inspections |
| Door blocked open inhibiting self-closer in staff breakroom |
| Fire doors did not latch during testing in multiple rooms |
| No documentation for inspection and testing of fire/smoke dampers within past four years |
| Incomplete documentation of fire sprinkler system inspections and maintenance |
| Undercharged fire extinguisher by Room 115 |
| Manual fire alarm pull station blocked by coffee maker in Receiving |
| Fire alarm panel silenced and no documentation of annual and semi-annual inspections |
| Missing circuit breaker locks and markings on fire alarm system panel |
| No documentation of smoke detector sensitivity testing within past five years |
| Uncorrected deficiency on July 2024 hydrostatic test report |
| No documentation of carbon monoxide alarm testing for past twelve months |
| Battery-powered emergency lights failed to illuminate in multiple rooms |
| Emergency generator documentation missing meter start and end times |
| Unsecured compressed gas cylinders in kitchen storage and rooms 107 and 114 |
| November 20, 2024 fire drill report missing location and device used to notify occupants |
Report Facts
Fire sprinkler system quarterly inspections documented: 3
Fire drills required annually: 12
Fire drills required quarterly per shift: 4
Fire drills required monthly: 12
Circuit breakers needing locks: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Damon Roberson | Deputy State Fire Marshal | Signed inspection report |
| Randy Todd | Maint. Director | Signed inspection report |
Inspection Report
Plan of Correction
Deficiencies: 2
Mar 13, 2025
Visit Reason
The document addresses the Informal Dispute Resolution (IDR) process related to disputes from the Statement of Deficiencies (SOD) report dated March 13, 2025.
Findings
After review, the only citation on the SOD dated March 13, 2025 was deleted, resulting in the deletion of the entire SOD.
Deficiencies (2)
| Description |
|---|
| Citation RCW 70.129.030 |
| Citation WAC 366-78A-2660 |
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staci Dilg | IDR Program Manager | Signed the IDR results letter and communicated the deletion of the SOD. |
Inspection Report
Follow-Up
Deficiencies: 0
Oct 9, 2024
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Elaine Lopez | Licensor | Department staff who did the on-site verification during the follow-up inspection. |
Notice
Deficiencies: 0
Jun 27, 2024
Visit Reason
The letter confirms the facility's request for an Informal Dispute Resolution (IDR) related to a Statement of Deficiencies dated May 23, 2024, and a Civil Fine letter dated June 4, 2024.
Findings
The document does not contain inspection findings but addresses the scheduling and process for disputing specific citations.
Report Facts
Citation date: May 23, 2024
Civil Fine letter date: Jun 4, 2024
IDR document review date: Jul 16, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Laci Traulsen | IDR Program Manager | Signed letter on behalf of Scotti Bower |
| Scotti Bower | IDR Program Manager | Referenced as contact and signatory |
| Matt Hauser | Compliance Specialist | Copied on letter |
Inspection Report
Complaint Investigation
Deficiencies: 1
May 23, 2024
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Columbia Crossing of Grandridge related to violations of residents' rights and dignity.
Findings
The licensee failed to ensure residents’ rights and dignity were protected when staff entered residents' apartments without permission and removed personal belongings without consent, resulting in violations of privacy and causing emotional and psychosocial distress to residents.
Complaint Details
Complaint investigation conducted on May 23, 2024, substantiated violations of residents' rights and dignity, resulting in a civil fine.
Deficiencies (1)
| Description |
|---|
| Facility staff entered residents' apartments without permission and removed personal belongings without consent for four residents, violating residents' rights and dignity. |
Report Facts
Civil fine amount: 1500
Number of residents affected: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the letter regarding the civil fine and complaint investigation. |
| Michelle Closner | Field Manager | Contact person for plan of correction and appeals. |
Inspection Report
Plan of Correction
Deficiencies: 0
May 23, 2024
Visit Reason
The document is an Informal Dispute Resolution (IDR) result letter regarding a paper review of the Statement of Deficiencies (SOD) dated May 23, 2024, related to an assisted living facility.
Findings
After review, no changes were made to the original Statement of Deficiencies dated May 23, 2024, and the imposed civil fine remains in effect as per the June 4, 2024 letter.
Report Facts
Days to complete corrections: 45
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Scotti Bower | IDR Program Manager | Author of the IDR results letter. |
| Matt Hauser | Compliance Specialist | Mentioned in carbon copy recipients. |
Inspection Report
Complaint Investigation
Census: 74
Deficiencies: 1
Apr 16, 2024
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations that facility staff entered residents' rooms without permission and removed personal belongings.
Findings
The investigation found that facility staff entered residents' rooms without consent, removed medications and bed canes, and caused emotional and psychosocial distress to residents. Multiple residents and collateral contacts reported feeling violated, disrespected, and fearful due to these actions. The facility was found not in compliance with licensing laws and regulations.
Complaint Details
The complaint involved allegations that facility staff entered identified residents' rooms without permission and removed personal belongings. The complaint was substantiated with findings of failed provider practice and citations written.
Deficiencies (1)
| Description |
|---|
| Facility staff failed to ensure residents' rights and dignity were protected by entering apartments without permission and removing personal belongings without consent for 4 of 6 residents. |
Report Facts
Total residents: 74
Resident sample size: 6
Complaint number: 123944
Compliance Determination numbers: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Milanez | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Michelle Closner | Field Manager | Signed follow-up inspection letter confirming no deficiencies on 07/19/2024 |
Inspection Report
Complaint Investigation
Census: 97
Deficiencies: 0
Aug 7, 2023
Visit Reason
The inspection was conducted as a complaint investigation following allegations that a named resident received a double dosage of medication that thins their blood.
Findings
The investigation found that a medication error occurred due to a duplicate order generated by the pharmacy, resulting in the resident receiving double the dose for several days. The resident was not hospitalized or harmed. The facility is in the process of changing medication administration systems and staff were re-trained to prevent future errors.
Complaint Details
Allegation: A named resident received double dosage of medication that thins their blood. The complaint was substantiated by the investigation findings.
Report Facts
Total residents: 97
Resident sample size: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Gwin Kaercher | Community Field Manager / Investigator | Conducted the complaint investigation and signed the report |
| Felicia Cantu | Community Complaint Investigator | Participated in the inspection and consultation |
Inspection Report
Life Safety
Deficiencies: 5
Apr 12, 2023
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the Fieldstone Grandridge Independent & Assisted Living facility to assess compliance with fire safety and related code requirements.
Findings
The facility was found to be unable to provide documentation for several required fire safety inspections and maintenance activities, including fire-resistive-rated construction inspections, fire rated door inspections, sprinkler system tests, and carbon monoxide detector inspections. Additionally, a cross-corridor fire door was found to be binding and failing to close and latch properly.
Deficiencies (5)
| Description |
|---|
| Facility unable to provide documentation of a current inspection of the fire-resistive-rated construction. |
| Facility unable to provide documentation of current inspections of the fire rated doors (that meets the criteria of NFPA 80). |
| Cross-corridor fire doors at 300 east wing (by the attic access door) failed to close and latch (binding on frame). |
| Facility unable to provide documentation of current inspections of the automatic fire sprinkler system tests: 4th quarter 2022 and 3 year full trip of the dry system. |
| Facility unable to provide documentation of a current inspection of the carbon monoxide detectors. |
Report Facts
Next inspection scheduled date: Scheduled on or after 05/12/2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Wayne Witt | Maintenance Director | Named as Owner or Authorized Representative signing the inspection documents |
| Doug DeGraff | Deputy State Fire Marshal | Conducted the inspection and signed the report |
Notice
Deficiencies: 0
Ciel Senior Living of the Tri Cities 2449 54066 031325 IDR Sch Ltr
Visit Reason
The letter confirms the scheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility administrator to dispute citations from a Statement of Deficiencies dated March 13, 2025.
Findings
The document does not contain inspection findings but serves to schedule a virtual IDR meeting to review disputed citations.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lauren Parmelee | Administrator | Named as participant representing the facility in the IDR process. |
| Ashley Guido | Chief Clinical Officer | Named as participant representing the facility in the IDR process. |
| Cassandra Koepl | Health and Wellness Director | Named as participant representing the facility in the IDR process. |
| Kim Friesz | Administrative Assistant 3 | Author of the scheduling letter. |
Notice
Deficiencies: 0
Ciel Senior Living of the Tri Cities 2449 65419 091025 IDR Sch Ltr
Visit Reason
The letter confirms the facility's request for a document review Informal Dispute Resolution (IDR) related to the Statement of Deficiencies dated September 10, 2025.
Findings
The document does not contain inspection findings but indicates the facility is disputing citation WAC 388-78A-2040 and that the review will be conducted by document only with no meeting.
Report Facts
Citation date: Sep 10, 2025
IDR review date: Oct 15, 2025
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