Inspection Reports for Ciel Senior Living of the Tri-Cities Memory Care

575 N Young St, Kennewick, WA, 99336

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 5.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

10% better than Washington average
Washington average: 6.3 deficiencies/year

Deficiencies per year

16 12 8 4 0
2023
2024
2025

Census

Latest occupancy rate 48 residents

Based on a September 2024 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

40 44 48 52 56 Jun 2023 Sep 2024

Inspection Report

Life Safety
Deficiencies: 0 Date: Oct 28, 2025

Visit Reason
The Office of the State Fire Marshal conducted an inspection at the facility on 10/28/2025.

Findings
All violations noted during previous related inspections have been corrected.

Inspection Report

Follow-Up
Census: 48 Deficiencies: 0 Date: Sep 11, 2024

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility on 09/11/2024 to verify correction of previously cited deficiencies.

Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previous deficiencies cited in various WAC codes were corrected.

Report Facts
Residents reviewed: 7 Residents census: 48 Residents with unmet needs: 5 Residents with nurse delegation failure: 1 Residents with video monitoring failure: 1 Residents with freedom of movement failure: 2

Employees mentioned
NameTitleContext
Stephanie JenksField ManagerSigned letter and correspondence related to inspection and enforcement
Anna CairnsALF Long Term Care SurveyorConducted inspection and on-site verification
Tracy RamirezAssisted Living Facility LicensorConducted inspection and on-site verification
Robin RainvilleAssisted Living Facility LicensorConducted inspection
Jessica ClappAssisted Living Facility LicensorConducted inspection
Elizabeth HallAFH/ALF LicensorConducted inspection
Staff EDirector of Nursing/Registered Nurse (RN)Interviewed regarding residents' behavioral and nursing needs
Staff HMaintenance DirectorInterviewed regarding secured doors and alarm systems
Staff JMedication TechnicianInterviewed regarding insulin administration and blood sugar testing
Staff AAssistant AdministratorInterviewed regarding video monitoring and secured areas
Staff LMedication TechnicianInterviewed regarding residents' door locking practices

Inspection Report

Life Safety
Deficiencies: 14 Date: Jul 30, 2024

Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at the facility located at 575 N Young St, Kennewick, WA on July 30, 2024.

Findings
Multiple fire safety violations were observed including combustible materials stored in mechanical rooms, lack of documentation for annual rated wall inspections, hold-open doors malfunctioning, missing documentation for smoke/fire damper inspections, excessive grease on sprinkler heads, obstructed fire extinguisher access, and failure to provide documentation for various required tests and maintenance such as hydrostatic testing, carbon monoxide alarm testing, and emergency lighting power tests.

Deficiencies (14)
Mechanical & Electrical Rooms - combustible materials were stored in rooms.
Executive Director's Office - appliance was plugged into a multiplug adapter. Corrected during inspection.
West wing nurse's station - an unfused cube multiplug adapter was in use. Corrected during inspection.
Facility was unable to provide documentation of annual rated wall inspections within the past twelve months.
Kitchen exit to the vestibule - door was held open by a door stop inhibiting the ability of the door closer.
Facility was unable to provide documentation of smoke/fire damper inspections within the past four years.
Excessive particulate and/or grease was observed on fire sprinkler heads in the kitchen and West Wing Laundry.
East wing serving kitchenette - access to the fire extinguisher was obstructed. Corrected during inspection.
Main Entrance - access to fire alarm system manual pull station was obstructed by a cart. Corrected during inspection.
Facility was unable to provide documentation of hydrostatic testing of the fire department connection within the past five years.
Facility was unable to provide documentation of monthly carbon monoxide alarm testing for the past twelve months.
Emergency egress locations lacked signage during inspection.
Facility was unable to provide documentation of annual 90 minute power test of emergency exit signs and lighting within the past twelve months.
Pepsi Cafe - unsecured compressed gas cylinders under counter.
Report Facts
Inspection date: Jul 30, 2024 Next inspection scheduled: Aug 29, 2024

Employees mentioned
NameTitleContext
Melrae SmithAEDOwner or Authorized Representative signing the report
Barbara MaierDeputy State Fire MarshalConducted the inspection and signed the report

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 30, 2024

Visit Reason
The inspection was conducted as a result of a fire and life safety complaint investigation at Ciel Senior Living of the Tri Cities Memory Care in Kennewick, Washington on July 30, 2024.

Complaint Details
Complaint #140455 regarding fire and life safety at Ciel Senior Living of the Tri Cities Memory Care. The cause of the fire was not applicable, sprinklers were not activated, no evacuation occurred, no injuries, and the fire department did not respond. The complaint was investigated by the Washington State Patrol, Fire Protection Bureau.
Findings
The inspection found that emergency egress doors in certain locations lacked proper signage. Staff are in the process of adding instructions reflecting the egress code to the keypad to enable visitors and staff members to exit. All violations noted during previous related inspections have been corrected.

Deficiencies (1)
Emergency egress in the following locations lacked signage during the inspection: East Wing emergency exits (except exit to administration/front common area) and West Wing emergency exits.
Report Facts
Complaint Case Number: 140455

Employees mentioned
NameTitleContext
Melkate SmithAssistant Executive DirectorNamed as Owner or Authorized Representative signing the inspection documents
Barbara MaierDeputy State Fire MarshalConducted the inspection and signed the report

Inspection Report

Complaint Investigation
Census: 51 Deficiencies: 2 Date: Jun 27, 2023

Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding allegations that a named resident had inappropriate behaviors towards four other named residents.

Complaint Details
The complaint alleged that a named resident exhibited inappropriate behaviors towards four other named residents. The investigation found substantiated failures in policy adherence and reporting requirements.
Findings
The facility failed to follow its policies and procedures related to abuse and neglect reporting and investigation, resulting in delayed reporting and placing residents at risk. Citations were issued for noncompliance with WAC 388-78A-2600 and WAC 388-78A-2630.

Deficiencies (2)
Failure to ensure staff followed policies and procedures related to suspected abandonment, abuse, neglect, exploitation, or financial exploitation of residents.
Failure to immediately report suspected sexual or physical abuse to the Complaint Resolution Unit hotline and local law enforcement, resulting in delayed investigations.
Report Facts
Total residents: 51 Resident sample size: 5 Closed records sample size: 1

Employees mentioned
NameTitleContext
Tracy RamirezAssisted Living Facility LicensorInvestigator who conducted the complaint investigation.
Elaine LopezLicensorDepartment staff who did the on-site verification during follow-up inspection.
Gwin KaercherField ManagerSigned the follow-up inspection letter.

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