Inspection Reports for
Clarence Care Center

111 EAST ST, CLARENCE, MO, 63437-1902

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 4.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

13% better than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2021
2024
2025

Occupancy

Latest occupancy rate 57% occupied

Based on a November 2025 inspection.

Occupancy rate over time

40% 60% 80% 100% Apr 2019 May 2021 Jan 2024 May 2024 Nov 2025

Inspection Report

Complaint Investigation
Census: 34 Deficiencies: 1 Date: Nov 17, 2025

Visit Reason
The inspection was conducted due to a complaint involving a Certified Nurse Aide (CNA) who gave a resident access to a marijuana vape pen and was under the influence of marijuana while on duty.

Complaint Details
The complaint involved CNA A giving Resident #5 a puff from a marijuana vape pen and being under the influence of marijuana while on duty. The incident was reported late to administration. CNA A was suspended and educated. The resident's physician was not notified as expected.
Findings
The facility failed to ensure protective oversight for Resident #5 when CNA A allowed the resident to inhale marijuana from the CNA's vape pen and failed to immediately report the CNA's impairment to administration. The CNA was suspended and educated on policy violations. Medication interactions with cannabis were noted as potentially harmful.

Deficiencies (1)
Failed to ensure protective oversight when CNA gave resident access to marijuana vape pen and was under the influence while on duty.
Report Facts
Residents affected: 6 Census: 34 Medication doses: 15 Medication doses: 20 Medication doses: 20 Medication doses: 1000 Medication doses: 150 Medication doses: 75 Medication doses: 25 Medication doses: 2 Suspension duration: 7

Employees mentioned
NameTitleContext
CNA ACertified Nurse AideNamed in findings for giving resident marijuana vape pen and being under influence while on duty
CNA DCertified Nurse AideAssisted CNA A and reported incident
CNA BCertified Nurse AideAssisted CNA A and reported incident
CNA CCertified Nurse AideReported CNA A's impairment to Director of Nursing
CNA GCertified Nurse AideReported hearing CNA A was high
CMT ICertified Medication TechnicianReported hearing CNA A was high
Director of NursingDirector of NursingReceived reports and suspended CNA A
AdministratorAdministratorOversaw disciplinary action and policy enforcement

Inspection Report

Complaint Investigation
Census: 33 Deficiencies: 2 Date: May 21, 2024

Visit Reason
The inspection was conducted due to allegations of financial exploitation and sexual abuse of one resident (Resident #401) in a sample of nine residents.

Complaint Details
The complaint involved allegations of financial exploitation and sexual abuse of Resident #401. The allegations were substantiated as the facility failed to report and fully investigate the incidents. Multiple employees had inappropriate financial interactions with the resident, and a Certified Nurse Assistant was alleged to have received gifts and engaged in a sexual relationship with the resident while employed by the facility.
Findings
The facility failed to report allegations of financial exploitation and sexual abuse to the state agency, and failed to fully investigate these allegations. Multiple employees had financial interactions with the resident, including purchasing property sold below market value and charging higher rates for services. The facility did not document all actions related to the allegations, did not interview other residents, and did not document actions to prevent further abuse.

Deficiencies (2)
Failed to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Failed to fully investigate allegations of financial exploitation and sexual abuse, including lack of documentation and failure to interview other residents.
Report Facts
Facility census: 33 Sample size: 9

Employees mentioned
NameTitleContext
Certified Nurse Assistant (CNA) IAlleged to have received gifts and engaged in a sexual relationship with the resident while employed by the facility

Inspection Report

Complaint Investigation
Census: 33 Deficiencies: 2 Date: Jan 25, 2024

Visit Reason
The investigation was conducted due to allegations of financial exploitation and sexual abuse of Resident #401 by multiple facility employees, including inappropriate financial transactions and a possible sexual relationship.

Complaint Details
The complaint involved allegations of financial exploitation and sexual abuse of Resident #401 by multiple employees, including CNA I and RN A. The facility failed to report these allegations timely and did not fully investigate or document the findings. CNA I was terminated for an inappropriate relationship with the resident. RN A purchased the resident's camper below market value. Other employees were paid by the resident for services such as house cleaning. The facility census was 33.
Findings
The facility failed to timely report suspected abuse and neglect, failed to fully investigate allegations of financial exploitation and sexual abuse, and did not document all actions related to the allegations. Multiple employees had financial interactions with the resident, including purchasing property below market value and receiving payment for services at higher rates. The facility also failed to prevent further abuse and did not follow policies regarding staff relationships with residents.

Deficiencies (2)
Failed to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Failed to fully investigate allegations of financial exploitation and sexual abuse, did not document all actions, did not interview other residents, and did not document actions to prevent further abuse.
Report Facts
Deficiencies cited: 2

Employees mentioned
NameTitleContext
CNA ICertified Nurse AssistantNamed in findings related to sexual relationship and financial exploitation with Resident #401
RN ARegistered NurseNamed in findings related to purchase of resident's camper below market value
CNA BCertified Nurse AssistantInterviewed regarding allegations of sexual relationship
Dietary Aide CDietary AideInvolved in renting resident's house and financial interactions
Housekeeper LHousekeeperHired by resident for house cleaning
Housekeeper MHousekeeperHired by resident for house cleaning
AdministratorFacility AdministratorInvolved in investigation and decisions related to allegations
Director of NursingDirector of NursingInvolved in investigation and decisions related to allegations

Inspection Report

Routine
Census: 36 Deficiencies: 8 Date: May 27, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident trust fund management, transfer and discharge notifications, bed hold policies, CPR certification, pressure ulcer care, fall prevention, facility-wide resource assessment, and antibiotic stewardship.

Findings
The facility was found deficient in multiple areas including failure to provide quarterly statements for resident trust funds, failure to notify residents and Ombudsman of transfers, failure to inform residents of bed hold policies at transfer, lack of CPR certified staff for resident transport, inadequate pressure ulcer care and documentation, insufficient fall prevention interventions and care plan updates, lack of a facility-wide resource assessment, and failure to implement an antibiotic stewardship program.

Deficiencies (8)
Failed to provide quarterly statements of resident trust funds to all residents or their representatives, including those with petty cash balances.
Failed to provide timely notification to residents, representatives, and Ombudsman of hospital transfers for five residents.
Failed to inform residents or representatives in writing of the facility's bed hold policy at the time of hospital transfer for five residents.
Failed to develop and implement CPR policy and ensure CPR certified staff were available during resident transport in facility van.
Failed to obtain physician orders for treatment of Stage II pressure ulcers and failed to consistently assess and document skin and pressure ulcer risk for two residents.
Failed to implement and evaluate fall prevention interventions and update care plans after multiple falls for two residents; failed to provide adequate supervision for a resident while smoking.
Failed to conduct and document a facility-wide assessment to determine necessary resources for competent resident care during day-to-day operations and emergencies.
Failed to develop an antibiotic stewardship program including protocols and monitoring of antibiotic use.
Report Facts
Facility census: 36 Residents on antibiotics: 17 Residents reviewed: 12 Residents affected by transfer notification deficiency: 5 Residents affected by bed hold policy deficiency: 5 Residents affected by CPR deficiency: 2 Residents affected by pressure ulcer deficiency: 2 Residents affected by fall prevention deficiency: 3

Employees mentioned
NameTitleContext
Transportation Staff HTransportation StaffNamed in CPR certification deficiency and transport of residents #33 and #35
RN ARegistered NurseInvolved in pressure ulcer assessment and fall prevention
CNA GCertified Nurse AideFound open pressure ulcer area on resident #15
Director of NursingDirector of Nursing (DON)Interviewed regarding CPR certification, antibiotic stewardship, and fall prevention
AdministratorFacility AdministratorInterviewed regarding transfer notification, bed hold policy, facility assessment, and antibiotic stewardship
Community CoordinatorInterviewed regarding transfer notification and bed hold policy
Social Services/Activity DirectorInterviewed regarding transfer notification
Certified Medication Technician ECertified Medication TechnicianInvolved in pressure ulcer care
Certified Nurse Aide CCertified Nurse AideObserved resident with pressure ulcer
Certified Nurse Aide FCertified Nurse AideInterviewed about pressure ulcer and fall prevention
Certified Nurse Aide DCertified Nurse AideInterviewed about resident fall frequency

Inspection Report

Complaint Investigation
Census: 31 Deficiencies: 6 Date: Apr 4, 2019

Visit Reason
The inspection was conducted based on complaints regarding resident rights to self-determination, baseline care plan summaries, wound care, pain management, dietary menu compliance, and food safety concerns.

Complaint Details
The complaint investigation focused on issues related to resident rights, baseline care plan communication, wound care, pain management, dietary compliance, and food safety. The facility census was 31 residents.
Findings
The facility failed to ensure residents' rights to choose schedules, provide baseline care plan summaries to residents and representatives, provide appropriate wound care and monitoring, maintain effective pain management, follow dietary recipes and menus for special diets, and maintain proper food safety standards including ice machine drainage and kitchen exhaust vent cleanliness.

Deficiencies (6)
Failed to ensure residents' right to choose schedules and make choices about their lives, including waking times.
Failed to provide residents and their representatives with a summary of the baseline care plan within 48 hours of admission.
Failed to provide wound treatment and care according to orders and failed to monitor wounds consistently.
Failed to provide safe and appropriate pain management, including inadequate pain assessment and documentation, and failure to provide timely pain medication.
Failed to follow recipes and menu specifications for mechanical soft and pureed diets, including incorrect portion sizes and missing components.
Failed to ensure ice machine had an appropriate air gap to prevent back siphonage and failed to maintain the exhaust vent over the dish machine in the kitchen.
Report Facts
Residents on mechanical soft diet: 12 Residents on pureed diet: 2 Portion size served: 0.2 Portion size served: 0.2 Portion size served: 0.17 Portion size served: 0.2 Facility census: 31

Employees mentioned
NameTitleContext
CNA OCertified Nurse AssistantNamed in findings related to resident waking times and care
CNA JCertified Nurse AssistantNamed in findings related to resident waking times and care
CNA LCertified Nurse AssistantNamed in findings related to resident waking times and care
LPN HLicensed Practical Nurse, Night Shift Charge NurseNamed in findings related to resident waking times and pain management
CMT/MDS CoordinatorCertified Medication Technician / MDS CoordinatorNamed in findings related to wound care and pain management
DONDirector of NursingNamed in findings related to resident waking times, wound care, and pain management
RN ARegistered NurseNamed in findings related to wound care and blister management
CMT DCertified Medication TechnicianNamed in findings related to pain management
Dietary Staff BDietary StaffNamed in findings related to food preparation and serving
Dietary ManagerDietary ManagerNamed in findings related to food preparation and serving
Maintenance SupervisorMaintenance SupervisorNamed in findings related to ice machine drainage and kitchen exhaust vent

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