Inspection Report Summary
The most recent inspection on November 12, 2025, found the facility in compliance with assisted living regulations and identified no deficiencies. Prior reports show a mix of compliance and deficiencies, with a substantiated complaint investigation in December 2024 that cited verbal abuse and neglect by staff, failure to report the abuse promptly, and related violations of resident rights. The main issues involved staff conduct, resident care, and timely reporting of abuse, which led to termination of the involved caregivers and corrective actions including employee training. Complaint investigations since then were unsubstantiated, and no enforcement actions such as fines or license suspensions were listed in the available reports. The inspection history indicates improvement following the December 2024 findings, with recent surveys showing compliance and no new deficiencies.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% better than Illinois average
Illinois average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Nov 12, 2025
Visit Reason
The visit was conducted as a complaint investigation survey to determine compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
The survey was complaint-related and the establishment was found to be in compliance, indicating no substantiated deficiencies.
Findings
The establishment was found to be in compliance with the applicable assisted living and shared housing regulations during this complaint investigation survey.
Inspection Report
Plan of Correction
Deficiencies: 0
Date: Oct 14, 2025
Visit Reason
The survey was conducted following a facility reported incident dated 9/26/25, which was unsubstantiated.
Findings
The establishment was found to be in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Inspection Report
Plan of Correction
Deficiencies: 0
Date: Jul 6, 2025
Visit Reason
The survey was conducted as a plan of correction following a facility report incident dated 5/21/25.
Findings
The establishment was found to be in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Report Facts
Incident date: May 21, 2025
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Jan 30, 2025
Visit Reason
Annual Licensure Survey to assess compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living regulations during the annual licensure survey.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Dec 9, 2024
Visit Reason
The inspection was conducted as a complaint investigation following allegations of verbal abuse and neglect of a resident by staff members reported by the resident's family.
Complaint Details
The complaint was substantiated based on interviews and record review. The resident's son witnessed staff verbally abusing the resident and neglecting care. The facility delayed reporting the abuse and did not remove the involved caregivers immediately. Both caregivers were terminated following the investigation.
Findings
The investigation found that two caregivers verbally abused a resident by repeatedly calling him a 'bad boy' and neglecting to assist him with care, including failing to provide wheelchair footrests and help with toileting and bedtime. The caregivers were terminated. Additionally, the facility failed to immediately report the abuse allegation to management and did not remove the perpetrators from resident contact promptly.
Deficiencies (2)
Failed to prevent verbal abuse and neglect of one resident by staff.
Failed to report an allegation of abuse and neglect immediately to management and failed to remove the perpetrators from direct resident contact.
Report Facts
Date of incident: Oct 27, 2024
Date of survey completion: Dec 9, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| E3 Caregiver | Caregiver | Named in verbal abuse and neglect findings |
| E4 Caregiver | Caregiver | Named in verbal abuse and neglect findings |
| E1 Executive Director | Executive Director | Involved in investigation and counseling staff |
| E2 Director of Health Services | Director of Health Services | Involved in investigation and counseling staff |
| E5 Nurse | Registered Nurse | Failed to report abuse allegation immediately |
Inspection Report
Plan of Correction
Deficiencies: 2
Date: Dec 9, 2024
Visit Reason
The document is a statement of correction following a facility reported incident and an Illinois Department of Public Health (IDPH) survey conducted on 12/09/24 as a follow-up to a prior inspection on 10/29/24.
Findings
The community was found in violation of resident rights related to abuse, neglect, and financial exploitation prevention and reporting. The facility acknowledged failure to immediately remove an employee suspected of abuse from resident contact and outlined corrective actions including employee training and policy review.
Deficiencies (2)
Violation of 295.6000 Resident Rights (a) regarding deprivation of rights and protection from abuse, neglect, or financial exploitation.
Violation of 295.6010 Abuse, Neglect, and Financial Exploitation Prevention and Reporting (c) regarding obligation to report and remove employees suspected of abuse immediately.
Report Facts
Survey date: Dec 9, 2024
Prior inspection date: Oct 29, 2024
Employee removal timeframe: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cynthia Miceli | Executive Director | Named in statement of correction and policy review |
| Lilibeth Salva | Director of Health Services | Named in statement of correction and policy review |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 1, 2024
Visit Reason
Facility Reported Incident Survey related to multiple incident numbers was conducted to assess compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Facility Reported Incident Survey with incident numbers #178328, 176912, 176717, 176442, 175782, 175492, 174099, and 172678. No findings were reported.
Findings
No findings were identified during this survey. The establishment was found to be in compliance with applicable assisted living regulations.
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