Inspection Reports for Cogir of North Bay

An unannounced complaint investigation was conducted regarding an allegation that the facility failed to safeguard a resident's belongings while the resident was hospitalized.

The investigation found no preponderance of evidence to prove or disprove the allegation. The resident's belongings were inventoried and boxed by the facility, and the family took most items without allowing documentation. The allegation was determined to be unsubstantiated and no citations were issued.

The complaint alleged the facility failed to safeguard resident R1's belongings, including a checkbook and keys, and that R1's car had been moved without authorization. The investigation was unsubstantiated.

The inspection was an unannounced Required 1 Year visit to evaluate compliance with licensing regulations for an assisted living facility.

The facility was found to be clean, orderly, and compliant with safety, infection control, and emergency preparedness requirements. No deficiencies were cited during the visit.

An unannounced complaint investigation was conducted following a complaint received on 08/16/2024 regarding alleged violations of a resident's personal rights related to lack of communication by facility staff during a hospital discharge process.

The investigation found that although the allegation may be true, there was insufficient evidence to prove or disprove the claim. The facility denied the allegations and stated efforts were made to expedite assessments and coordinate care. The complaint was determined to be unsubstantiated and no citations were issued.

The complaint alleged violation of personal rights due to lack of communication by staff during hospital discharge coordination for resident R2. The complaint was unsubstantiated based on the investigation.

An unannounced complaint investigation was conducted regarding allegations that staff did not ensure residents were served foods of good quality and that the facility was not maintained in good repair.

The investigation found no corroboration from residents regarding poor food quality, and the facility's maintenance issues were either not substantiated or explained as precautionary measures. Therefore, the allegations were determined to be unsubstantiated.

The complaint investigation was unsubstantiated based on statements from residents and observations. No citations were issued.

This was an unannounced annual visit conducted as a required 1-year inspection to evaluate the facility's compliance with licensing regulations.

The facility was toured and several resident and staff files were checked. Multiple topics were discussed, and no deficiencies were cited. Some documentation updates were requested to be submitted by 02/10/2024.

An unannounced complaint investigation visit was conducted in response to a complaint alleging that residents' needs were not being met by the facility.

The investigation found that the resident in question lives relatively independently and has not contracted with the facility for additional care. Although some allegations may be true, there was insufficient evidence to substantiate the complaint. Therefore, the allegation was unsubstantiated and no citations were issued.

The complaint alleged that the facility did not meet a resident's needs, including missed medical appointments, failure to set up voicemail, and lack of assistance with wearing a prescribed medical device. The investigation concluded the allegation was unsubstantiated due to lack of preponderance of evidence.

The visit was conducted as a Plan of Correction (POC) unannounced visit to verify repairs and corrections made subsequent to the last visit.

Repairs to the elevator control button for the third floor have been completed and are fully functional. The previously cited deficiency is cleared. No citations were issued during this visit.

The inspection was an unannounced visit to investigate a complaint received on 07/27/2023 regarding the facility elevator being in disrepair.

The elevator button for the third floor was found to be malfunctioning, although the elevator remained functional. The Administrator has received bids for repair and is awaiting corporate approval for the expenditure. A $1,000 civil penalty was issued for a repeat violation within 12 months.

The complaint was substantiated. The investigation confirmed the elevator button malfunction and issued a civil penalty for repeat violation.

An unannounced Annual Required – 1 year Infection Control inspection was conducted to evaluate compliance with health and safety regulations.

The facility was found to be generally compliant with infection control and safety regulations, including proper food storage, adequate PPE supplies, and staff training. However, two elevators were found to be out of compliance due to expired inspection certificates, resulting in a cited deficiency.

An unannounced complaint investigation visit was conducted in response to an allegation that facility staff failed to safeguard a resident's funds.

The investigation found that the allegation was unsubstantiated because the fraudulent activity started before the resident was admitted to the facility, and there was no evidence that facility staff failed to safeguard the resident's funds. No deficiencies were cited during the visit.

The complaint alleged that facility staff failed to safeguard resident's funds. The allegation was found unsubstantiated as the fraudulent activity began before the resident's admission date, and the resident had a Power of Attorney managing their finances.

The visit was an unannounced Case Management visit conducted due to a resident-related incident reported to the Community Care Licensing Division involving a resident who was missing from their apartment and found outside the facility.

The Licensing Program Analyst found that the resident was AWOL (away without leave) despite being unable to leave the facility unassisted. The facility had a plan in place for AWOL prevention including security monitoring and updated front desk supervision hours. One deficiency was cited related to personnel requirements and supervision.

The visit was complaint-related due to a reported incident of a resident (R1) missing from their apartment and found outside the facility. The resident was not able to leave unassisted. The complaint was substantiated by the finding of the resident being AWOL under staff supervision.

The inspection was an unannounced complaint investigation conducted in response to allegations received on 2021-09-10 regarding resident neglect, lack of supervision, and unsanitary conditions.

The investigation found that the allegations of resident sustained pressure injuries due to neglect, neglect and lack of supervision, and unsanitary resident bedrooms were unsubstantiated due to insufficient evidence to prove the violations occurred.

The complaint alleged that a resident sustained pressure injuries due to neglect, experienced neglect and lack of supervision causing multiple falls, and that resident bedrooms were not kept in sanitary condition. The investigation included interviews, observations, and record reviews, concluding the allegations were unsubstantiated.

The inspection was an unannounced Annual Required - 1 Year inspection focused on the Infection Control procedures and practices of the facility.

The facility was found to have infection control practices in place including face coverings, daily monitoring, temperature checks, daily cleaning, and PPE supply. No citations were issued during the visit. The facility was clean, with fire safety equipment properly maintained and sufficient food supplies.