Most inspections found no deficiencies, with the facility generally clean, well-maintained, and compliant with infection control and medication storage standards. The most recent report from July 23, 2025, had no deficiencies but substantiated a complaint about a resident with dementia leaving unassisted; the facility responded by providing a companion and transferring the resident to a Memory Care unit. Earlier reports identified some deficiencies related to incomplete resident records and staff health screenings, as well as medication record errors, but these were addressed with plans of correction. Several complaint investigations were unsubstantiated, including allegations about medication assistance and unsafe chemical use. The facility’s record shows improvement over time, with recent inspections consistently free of deficiencies.
The inspection was an unannounced case management visit triggered by an incident report regarding a resident (R1) who exited the community unassisted on 06/07/2025.
Findings
The investigation found that the resident with dementia exited the facility unassisted, despite no prior history of wandering or elopement. The facility responded by providing a companion and eventually transferring the resident to a Memory Care unit. No deficiencies were cited during the inspection.
Complaint Details
The complaint involved an incident of elopement by resident R1 on 06/07/2025. The incident was substantiated as the resident left unassisted, but the facility took corrective actions including notifying family and physician, providing a companion, and transferring the resident to a Memory Care unit. The administrator disagreed with the physician's assessment that the resident should not leave unassisted, believing the incident was due to dementia progression rather than lack of supervision.
Report Facts
Incident date: Jun 7, 2025Incident report submission date: Jun 16, 2025Resident transfer date: Jun 30, 2025
Employees Mentioned
Name
Title
Context
Christi Coppo
Licensing Program Analyst
Conducted the unannounced case management visit and reviewed incident report and care plans
Rose Lazzarotto
Business Office Manager
Met with Licensing Program Analyst during inspection
Rafael Mendoza
Administrator
Available by phone during inspection and discussed incident and corrective actions
Norma Alvarez
Health and Wellness Director
Notified family and physician of resident elopement
The inspection was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing regulations.
Findings
The facility was found to be clean and well-maintained with no deficiencies noted in resident or staff records, medication storage, or infection control plans. Minor water temperature adjustment was agreed upon to meet regulatory standards.
Report Facts
Water temperature readings: 121.2Fire extinguisher last inspection date: Jan 9, 2025Smoke/Carbon Monoxide detector last service date: Aug 26, 2024Quarterly disaster drill date: Dec 13, 2024Elevator last service date: Mar 15, 2024Resident records reviewed: 5Staff records reviewed: 5Days supply of perishable food: 2Days supply of non-perishable food: 7
Employees Mentioned
Name
Title
Context
Rafael Mendoza
Administrator
Met with Licensing Program Analyst during inspection and involved in facility tour and discussions
The inspection visit was an unannounced continuation of the required annual case management inspection to evaluate compliance with licensing regulations.
Findings
The inspection identified multiple deficiencies including incomplete or outdated tuberculosis (TB) screening and health screenings for staff, incorrect medication expiration and fill dates in resident medication records, and missing TB screening or medical assessment documentation for residents. Plans of correction were requested for these deficiencies.
Severity Breakdown
Type A: 1Type B: 2
Deficiencies (3)
Description
Severity
Staff files lacked clear TB or chest x-ray results and health screenings were outdated beyond six months prior to employment.
Type A
Resident medication records had incorrect expiration and fill dates entered on the CSML for certain prescriptions.
Type B
Resident file lacked TB screening or results; chest x-ray did not mention negative TB or evidence of TB.
Type B
Report Facts
Residents on hospice: 3Staff files reviewed: 5Resident files reviewed: 5Plan of Correction Due Date: Feb 9, 2024Plan of Correction Due Date: Jan 29, 2024
Employees Mentioned
Name
Title
Context
Rafael Mendoza
Administrator
Met with Licensing Program Analyst during inspection; involved in discussion of infection control plan and staff TB screening plan.
Christi Coppo
Licensing Program Analyst
Conducted the inspection, reviewed staff and resident files, observed medication administration, and documented deficiencies.
Bethany Moellers
Licensing Program Manager
Supervisor overseeing the inspection and deficiency citations.
The inspection was an unannounced required annual inspection conducted to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, well-maintained, and in compliance with regulations. No deficiencies were cited during the visit, though the annual inspection was not completed and will be continued at a later date.
Report Facts
Residents on hospice: 3Fire extinguisher last inspection date: Feb 10, 2023Fire system last service date: Feb 23, 2023Last quarterly disaster drill date: Nov 29, 2023Water temperature range (degrees F): Water temperature measured at 113.2 and 117.2 degrees F, within allowable range of 105 to 120 degrees F
Employees Mentioned
Name
Title
Context
Rafael Mendoza
Administrator
Met with Licensing Program Analyst during inspection
The visit was an unannounced Case Management - Other inspection conducted to amend a prior Complaint Investigation Inspection Report dated June 20, 2023.
Findings
No deficiencies were cited during this Case Management-Other inspection. The Licensing Program Analyst educated facility staff on the importance of conducting resident reappraisals as required by regulation.
Employees Mentioned
Name
Title
Context
Omar Mendoza
Interim Administrator
Met with Licensing Program Analyst during inspection.
Farhaan Sarangi
Licensing Program Analyst
Conducted the inspection and education on reappraisals.
An unannounced complaint investigation was conducted based on allegations that staff did not provide proper medication assistance to a resident and that a resident had access to centrally stored medications.
Findings
The complaint allegations regarding improper medication assistance and resident access to centrally stored medications were found to be unsubstantiated due to inconsistent statements and lack of corroborating evidence. However, a deficiency was substantiated related to incomplete resident records, including missing medical assessment reports and reappraisals.
Complaint Details
Complaint allegations included staff not providing proper medication assistance and resident access to centrally stored medications. These allegations were unsubstantiated after investigation due to inconsistent statements and lack of evidence. However, a complaint alleging improper maintenance of resident records was substantiated.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Resident records were incomplete and missing LIC 602 and Resident Reappraisals paperwork; Resident #1 did not receive a reappraisal in 2022.
Type B
Report Facts
Capacity: 45Census: 26Plan of Correction Due Date: Jun 27, 2023
Employees Mentioned
Name
Title
Context
Farhaan Sarangi
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Omar Mendoza
Interim Administrator
Met with Licensing Program Analyst during investigation
Matthew Horstmann
Administrator
Facility administrator named in the report
Hope DeBenedetti
Licensing Program Manager
Named as Licensing Program Manager overseeing the investigation
The inspection was a Required-1 Year unannounced inspection focused on infection control practices and procedures at the facility.
Findings
The facility was found to be clean and in good repair with clear exits and walkways. Infection control measures were in place, including visitor and staff screening, sufficient PPE, staff training, and vaccination. No deficiencies were cited during the inspection.
Report Facts
Days to submit requested documents: 30
Employees Mentioned
Name
Title
Context
Matthew Horstmann
Administrator
Met with Licensing Program Analyst during inspection
The visit was an unannounced case management incident review to discuss reported incidents for 2022 and assess compliance.
Findings
The facility reported only one incident in 2022, and no other reportable incidents were found during interviews. No deficiencies were cited during this visit.
Employees Mentioned
Name
Title
Context
Matthew Horstmann
Executive Director
Met during the case management visit and discussed incident reports.
The inspection was conducted as an unannounced complaint investigation regarding an allegation that the facility does not provide a safe environment for residents due to spraying toxic chemicals inside the facility.
Findings
The investigation found that fragrance oil dispensers were used throughout the facility, releasing fragrance on timed intervals. The fragrance oil bottle was unlabeled but a safety data sheet was provided indicating the material does not present a hazard if inhaled or require special cleanup. The allegation was unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint alleged the facility sprayed toxic chemicals inside the facility creating an unsafe environment. The allegation was unsubstantiated after investigation including observations, interviews, and document review.
Report Facts
Capacity: 45Census: 31
Employees Mentioned
Name
Title
Context
Erik Gonzalez Campos
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Matthew Horstmann
Administrator
Facility administrator met during the investigation
The inspection was an unannounced Required – 1 Year inspection conducted to evaluate compliance with licensing regulations for the assisted living facility.
Findings
The facility was found to be clean, well-maintained, and compliant with infection control measures including PPE use and vaccination rates. No deficiencies were cited during the inspection.