Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, indicating generally good compliance with regulations. The most recent report from May 27, 2025, found no deficiencies despite an allegation about facility disrepair, which was determined to be unsubstantiated. However, the February 26, 2025, annual inspection did cite deficiencies related to missing proof of required staff training, posing a health and safety risk, but no fines or enforcement actions were listed. Earlier reports consistently showed compliance with infection control, resident care, and environmental safety, with no serious issues noted. The facility’s record shows mostly stable performance with a recent improvement after the training documentation deficiencies.
Deficiencies (last 5 years)
Deficiencies (over 5 years)0.4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
90% better than California average
California average: 4 deficiencies/year
Deficiencies per year
43210
2021
2022
2023
2024
2025
Census
Latest occupancy rate335% occupied
Based on a May 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
An unannounced 10-day complaint investigation was initiated regarding an allegation that the facility is in disrepair, based on a complaint received on 2025-05-20.
Findings
The investigation found that although the facility's siding is in disrepair, observations and interviews indicated that about 20% of the defective siding has been replaced over the past 4 years and there was no evidence of mold, mildew, or moisture in resident units. The allegation was determined to be unsubstantiated with no deficiencies cited.
Complaint Details
The complaint allegation that the facility is in disrepair was investigated and found to be unsubstantiated due to lack of preponderance of evidence to prove the violation occurred.
Report Facts
Percentage of siding replaced: 20Estimated project cost: 20000000
Employees Mentioned
Name
Title
Context
Deborah Savoie
Executive Director
Met with Licensing Program Analysts during the investigation and named in findings regarding facility condition.
The inspection was an unannounced case management annual continuation inspection conducted to evaluate compliance with regulations and review resident and staff files.
Findings
The facility was found to have all required resident and staff files except missing proof of required initial and annual training hours for some staff, posing an immediate health and safety risk. Medications and records were maintained in compliance with regulations.
Severity Breakdown
Type A: 2
Deficiencies (2)
Description
Severity
Failure to ensure all care staff have proof of completion for the required initial 40 hours of training.
Type A
Failure to ensure all care staff have proof of the category specific required 20 hours of annual training.
The inspection was an unannounced required 1-year annual inspection of the Residential Care Facility for the Elderly (RCFE) to assess compliance with licensing regulations.
Findings
The facility was found to be in compliance with no deficiencies cited. Observations included safe environmental conditions, proper emergency preparedness, and adequate resident services and amenities.
An unannounced complaint investigation visit was conducted in response to a complaint alleging that staff did not abide by the admission agreement.
Findings
The investigation determined that the involved resident lived in an independent living area not licensed by the Community Care Licensing Division, and therefore the complaint was unfounded. No deficiencies were cited during the inspection.
Complaint Details
Complaint was regarding staff not abiding by the admission agreement. The complaint was found to be unfounded due to jurisdictional limitations.
An unannounced complaint investigation was conducted in response to an allegation of sexual abuse reported by a resident.
Findings
The investigation included interviews with staff, family members, and a review of records which showed the resident was not sexually assaulted. The allegation was determined to be unfounded due to lack of preponderance of evidence.
Complaint Details
The complaint alleged sexual abuse of a resident. The resident was taken to the hospital for severe pain and reported sexual abuse while there, but later recanted the allegation. Interviews with family members supported that the resident did not remember making the allegation and was seeking treatment for pain. The allegation was found to be unfounded.
Report Facts
Complaint Control Number: 21-AS-20240129151241Capacity: 49Census: 34
Employees Mentioned
Name
Title
Context
Jill Nakagawa
Licensing Program Analyst
Conducted the complaint investigation and delivered results
Robin Stouder
Administrator
Met with Licensing Program Analyst during investigation
The inspection was an unannounced Required-1 Year inspection conducted to ensure the health and safety of residents in care at the facility.
Findings
The facility was found to be in compliance with no deficiencies cited. The environment was clean and in good repair, medications were properly secured, safety equipment was operational, and all required postings and documentation were current.
Report Facts
Food supply: 7Food supply: 2Hot water temperature range: 105Hot water temperature range: 120
Employees Mentioned
Name
Title
Context
Sarah Benson
Licensing Program Analyst
Conducted the inspection and met with facility staff
Robin Stouder
Administrator
Facility administrator met during inspection
Rosemarie Ferrer
Health and Wellness Director
Met with Licensing Program Analyst during facility tour
An unannounced complaint investigation was conducted in response to allegations received on 2023-08-02 regarding food quality and staff behavior at the facility.
Findings
The investigation found no preponderance of evidence to substantiate the allegations that staff did not ensure food of good quality or that staff spoke inappropriately to residents. Facility records and resident interviews showed no concerns.
Complaint Details
The complaint alleged that staff did not ensure food of good quality was served and that staff spoke inappropriately to residents. Both allegations were found to be unsubstantiated after investigation.
Unannounced investigation of a complaint received on 2023-05-01 regarding facility repair, staff behavior, dietary needs, and resident monitoring.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff interacted with residents in a friendly manner, dietary services were adequate, and resident monitoring was appropriate. No citations were issued.
Complaint Details
The complaint included allegations that the facility was not in good repair, staff spoke inappropriately to residents, did not meet dietary needs, and failed to monitor residents for changes in condition. The investigation concluded the allegations were unsubstantiated.
Report Facts
Facility capacity: 49Census: 35
Employees Mentioned
Name
Title
Context
Robin Stouder
Executive Director
Met with Licensing Program Analyst during investigation
An unannounced annual required inspection was conducted focusing on infection control procedures and practices at the assisted living facility.
Findings
The facility demonstrated compliance with infection control protocols including visitor screening, PPE availability, staff training, and COVID-19 precautions. No deficiencies were cited during this inspection.
Employees Mentioned
Name
Title
Context
Robin Stouder
Executive Director
Met during inspection and participated in exit interview.
Rosemarie Ferrer
Health and Wellness Director
Met during inspection and participated in exit interview; conducts quarterly staff training.
The visit was an unannounced follow-up to a self-reported incident on 9/6/22 involving a resident who left the facility and required medical assistance.
Findings
The Licensing Program Analyst reviewed the incident, interviewed staff, and reviewed medical records, confirming the resident did not have a dementia diagnosis. No further issues were noted.
Report Facts
Facility capacity: 49
Employees Mentioned
Name
Title
Context
Robin Stouder
Administrator
Met with Licensing Program Analyst during the visit and provided information regarding the incident
Katrina Walters
Licensing Program Analyst
Conducted the unannounced follow-up visit and investigation
The inspection was a required unannounced 1-Year Annual inspection focusing on infection control.
Findings
The facility was found to be clean, orderly, and compliant with infection control protocols including COVID-19 prevention measures. No deficiencies were cited during the visit.
Report Facts
PPE supply duration: 60
Employees Mentioned
Name
Title
Context
Robin Stouder
Executive Director / Administrator
Met with Licensing Program Analyst during inspection.
Rosemarie Ferrer
Health and Wellness Director
Accompanied Licensing Program Analyst during facility tour.
The inspection was an unannounced complaint investigation visit triggered by allegations that staff were not providing adequate food service for residents and denying residents additional food servings.
Findings
The investigation found that all allegations were located in the Independent Living portion of the facility, which is outside the jurisdiction of Community Care Licensing. No deficiencies were identified regarding food service on the Assisted Living side, and food storage in the kitchen was proper. The allegations were determined to be unfounded.
Complaint Details
The complaint allegations were that staff were not providing adequate food service and were denying residents additional food servings. After investigation, the allegations were found to be unfounded, meaning they were false or without reasonable basis. No deficiencies were cited.
Report Facts
Facility capacity: 49Census: 32
Employees Mentioned
Name
Title
Context
Farhaan Sarangi
Licensing Program Analyst
Conducted the complaint investigation
Robin Stouder
Administrator
Facility administrator met during inspection
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