Inspection Reports for Comfort Creek Nursing and Rehabilitation Center

10200 U.S. HWY 1 SOUTH, GA, 30477

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Deficiencies per Year

16 12 8 4 0
2017
2018
2019
2020
2021
2023
2024
2025
Moderate Low Unclassified

Census Over Time

64 72 80 88 96 104 Jul '17 Sep '20 Jul '21 May '23 Jan '24 Jun '25 Jun '25
Census Capacity
Inspection Report Deficiencies: 0 Jun 4, 2025
Visit Reason
The document is a statement of deficiencies and plan of correction for Comfort Creek Nursing and Rehabilitation Center, indicating a regulatory inspection was conducted.
Findings
The report contains initial comments but does not provide specific details on deficiencies or findings.
Inspection Report Re-Inspection Census: 76 Deficiencies: 0 Jun 4, 2025
Visit Reason
A revisit survey was conducted from June 3, 2025, through June 4, 2025, to verify correction of deficiencies cited in the April 17, 2025, recertification survey.
Findings
All deficiencies cited in the April 17, 2025, recertification survey were found to be corrected during this revisit survey.
Inspection Report Plan of Correction Deficiencies: 0 Jun 4, 2025
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction for Comfort Creek Nursing and Rehabilitation Center following a survey completed on June 4, 2025.
Findings
The document contains initial comments but does not provide specific details of deficiencies or findings.
Inspection Report Re-Inspection Census: 76 Deficiencies: 0 Jun 4, 2025
Visit Reason
A revisit survey was conducted from June 3, 2025, through June 4, 2025, to verify correction of deficiencies cited in the April 17, 2025, complaint survey.
Findings
All deficiencies cited as a result of the April 17, 2025, complaint survey were found to be corrected.
Complaint Details
The visit was a follow-up to a complaint survey conducted on April 17, 2025, and all cited deficiencies were corrected.
Report Facts
Facility census: 76
Inspection Report Follow-Up Deficiencies: 0 Jun 2, 2025
Visit Reason
A Follow-Up Survey was conducted to verify correction of previously cited survey deficiencies.
Findings
All previously cited survey tags have been corrected as noted during the follow-up survey.
Inspection Report Life Safety Census: 79 Capacity: 98 Deficiencies: 1 Apr 21, 2025
Visit Reason
The visit was a Life Safety Code Survey conducted to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the NFPA 101 Life Safety Code 2012 edition.
Findings
The facility was found not in substantial compliance with the Life Safety Code requirements due to an improperly mounted exit sign near the front nurse station that allowed smoke migration, affecting one of four smoke compartments.
Severity Breakdown
SS= D: 1
Deficiencies (1)
DescriptionSeverity
Exit sign near the front nurse station was pulled down from the ceiling, allowing migration of smoke.SS= D
Report Facts
Census: 79 Total Capacity: 98
Employees Mentioned
NameTitleContext
Staff MConfirmed findings regarding the improperly mounted exit sign
Inspection Report Annual Inspection Deficiencies: 3 Apr 17, 2025
Visit Reason
A State Licensure survey was conducted at Comfort Creek Nursing and Rehabilitation Center from April 14, 2025, through April 17, 2025, to assess compliance with state health regulations and identify any deficiencies.
Findings
The survey identified multiple deficiencies including failure to promptly notify family of a resident's change in condition leading to death, failure to provide written bed hold notices upon hospital transfers, and inadequate monitoring and documentation of psychotropic medication efficacy and nonpharmacological interventions for residents with depression and insomnia.
Deficiencies (3)
Description
Failure to provide timely notification of change in condition for a resident who became unresponsive and required CPR.
Failure to provide a written bed hold notice upon transfer to the hospital for a resident.
Failure to monitor efficacy and side effects of psychotropic medications and to include nonpharmacological interventions in care plans for residents with depression and insomnia.
Report Facts
Number of sample residents reviewed: 28 Number of hospital discharges for Resident 25: 6 BIMS score: 99 BIMS score: 15 BIMS score: 14
Employees Mentioned
NameTitleContext
LPN3Licensed Practical NurseDocumented CPR initiation and attempts to notify Medical Director and Director of Nursing
LPN5Licensed Practical NurseFound resident unresponsive and initiated CPR
Director of NursingDirector of NursingConfirmed delayed notification to family and lack of call rotation
Revenue Cycle ManagerRevenue Cycle ManagerExplained bed hold policy related to Veterans Affairs payer source
Unit Manager 2Unit ManagerSupported staff during emergency and commented on family notification
Inspection Report Renewal Deficiencies: 0 Apr 17, 2025
Visit Reason
A State Licensure survey was conducted at Comfort Creek Nursing and Rehabilitation Center from April 8, 2025, through April 17, 2025, to assess compliance with state health regulations.
Findings
The survey revealed there were no State Health deficiencies cited at the facility.
Inspection Report Annual Inspection Census: 81 Deficiencies: 7 Apr 17, 2025
Visit Reason
A standard annual survey was conducted from April 14, 2025 through April 17, 2025, including investigation of multiple complaint intake numbers, to assess compliance with Medicare/Medicaid regulations for Comfort Creek Nursing and Rehabilitation Center.
Findings
The facility was found not in substantial compliance with Medicare/Medicaid regulations, with deficiencies including failure to timely notify family of a resident's change in condition resulting in death, failure to protect residents from physical abuse by other residents, failure to provide written transfer and bed hold notices, failure to ensure resident participation in care conferences, failure to provide proper tracheostomy care and supplies, and failure to monitor psychotropic medication efficacy and non-pharmacological interventions.
Complaint Details
Complaint Intake numbers GA00248458, GA00248178, GA00248247, GA00252804, GA00247732, and GA00250432 were investigated. Five complaint intakes were unsubstantiated, and Complaint Intake Number GA00248458 was substantiated with deficiencies.
Severity Breakdown
SS= D: 6 SS= E: 1
Deficiencies (7)
DescriptionSeverity
Failure to provide timely notification of change in condition for a resident who became unresponsive and required CPR.SS= D
Failure to protect residents from physical abuse by other residents.SS= D
Failure to provide written transfer notices containing all required information to residents and/or their representatives upon facility-initiated emergent hospital transfers.SS= E
Failure to provide written bed hold notice upon transfer to hospital for a resident.SS= D
Failure to ensure resident participation in care conferences.SS= D
Failure to provide tracheostomy care, supervision, and supplies for a resident who was care planned to self-care his own tracheostomy site.SS= D
Failure to ensure psychotropic medications' efficacy was monitored and non-pharmacological interventions were offered and included in the care plan for residents receiving such medications.SS= D
Report Facts
Complaint Intake Numbers Investigated: 6 Complaint Intake Numbers Unsubstantiated: 5 Complaint Intake Numbers Substantiated: 1 Resident Census: 81 Resident Sample Size: 28
Employees Mentioned
NameTitleContext
LPN3Licensed Practical NurseDocumented CPR initiation and attempted notifications during resident R385's change in condition
LPN5Licensed Practical NurseFound resident R385 unresponsive and initiated CPR
DONDirector of NursingConfirmed delayed notification to family and lack of call rotation; involved in multiple interviews regarding deficiencies
UM1Unit ManagerProvided information on resident-to-resident abuse incident and transfer/discharge notice practices
UM2Unit ManagerResponded to notification of resident R385's unresponsiveness and family notification
AdministratorProvided statements regarding resident-to-resident abuse and care conference participation
LPN6Licensed Practical NurseProvided information on resident R65's behavior and transfer/discharge notice practices
LPN7Licensed Practical NurseStated treatment nurse provided tracheostomy care, not herself
LPN8Licensed Practical NurseObserved lack of tracheostomy supplies and care for resident R13
RCMRevenue Cycle ManagerProvided information on bed hold policies related to VA payor source
Inspection Report Abbreviated Survey Census: 81 Deficiencies: 1 Apr 17, 2025
Visit Reason
An abbreviated/partial extended survey was conducted to investigate complaint intake numbers GA00254536, GA00254535, and GA00254548. The survey was initiated on April 8, 2025, and concluded on April 17, 2025.
Findings
Complaint Intake number GA00254548 was unsubstantiated, and Intake numbers GA00254536 and GA00254535 were substantiated with no deficiencies. The facility was cited for a deficiency related to failure to follow a physician's orders for one resident (R5), specifically regarding the administration and cessation of CPR.
Complaint Details
Complaint Intake number GA00254548 was unsubstantiated. Complaint Intake numbers GA00254536 and GA00254535 were substantiated with no deficiencies.
Severity Breakdown
SS= D: 1
Deficiencies (1)
DescriptionSeverity
Failure to follow the physician's orders for one of eight sampled residents (R5), including improper administration and cessation of CPR contrary to physician's orders.SS= D
Report Facts
Complaint Intake numbers investigated: 3 Census: 81 Sampled residents: 8
Employees Mentioned
NameTitleContext
DDRegistered NurseArrived at the facility to pronounce resident R5
CCLicensed Practical NursePresent during CPR event on resident R5
FFRegistered NurseCalled Administrator to inform resident R5 had coded
BBLicensed Practical NurseParticipated in CPR event on resident R5
AALicensed Practical NurseParticipated in CPR event on resident R5
RNCRegional Nurse ConsultantProvided guidance on CPR continuation until EMS arrival
AdministratorInstructed staff to continue CPR until EMS arrived
DONDirector of NursingStated nurses should have followed physician's orders to stop CPR
MDMedical DirectorGave order to stop CPR and stated no order was given to resume CPR
Inspection Report Re-Inspection Census: 77 Deficiencies: 0 Jul 29, 2024
Visit Reason
A Revisit Survey was conducted on July 29, 2024 to verify correction of deficiencies cited during the June 7, 2024 Complaint Survey.
Findings
All deficiencies cited as a result of the June 7, 2024 Complaint Survey were found to be corrected.
Complaint Details
The visit was a follow-up to a complaint survey conducted on June 7, 2024; all cited deficiencies were corrected.
Inspection Report Plan of Correction Deficiencies: 0 Jan 9, 2024
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction for Comfort Creek Nursing and Rehabilitation Center following a survey completed on January 9, 2024.
Findings
The document contains an initial comment section but does not provide specific details on deficiencies or findings within the visible content.
Inspection Report Re-Inspection Census: 86 Deficiencies: 0 Jan 9, 2024
Visit Reason
A revisit survey was conducted to verify correction of deficiencies cited during the November 30, 2023 Complaint Investigation survey.
Findings
All deficiencies cited in the prior complaint investigation survey were found to be corrected during this revisit survey.
Complaint Details
The visit was a follow-up to a complaint investigation conducted on November 30, 2023. All cited deficiencies were corrected.
Report Facts
Census: 86
Inspection Report Annual Inspection Deficiencies: 4 Nov 30, 2023
Visit Reason
A State Licensure survey was conducted at Comfort Creek Nursing and Rehabilitation Center from November 21, 2023 through November 30, 2023 to assess compliance with state health regulations.
Findings
The facility failed to document start and stop times for continuous enteral feedings for two residents and lacked a complete diet order for one resident, potentially risking inadequate nutritional intake. Additionally, the facility failed to document bathing for two residents and did not provide setup and cleanup assistance after meals for one resident, potentially impacting residents' quality of life and functional status.
Deficiencies (4)
Description
Failed to have start and stop times for continuous enteral feeding for two residents (R5 and R11).
Failed to have a complete diet order for one resident (R11).
Failed to document administered bathing for two residents (R5 and R10).
Failed to provide setup and clean up after a meal for one resident (R10).
Report Facts
Duration of enteral feeding: 22 Number of showers received: 5 Number of showers received: 6 Number of showers received: 2 Number of showers received: 1 Number of showers received: 1 BIMS score: 99 BIMS score: 14
Employees Mentioned
NameTitleContext
FFLicensed Practical Nurse (LPN)Stated enteral feeding order for R11 lacked start and stop times
CCLicensed Practical Nurse (LPN)Reported on R5's condition and care
DDCertified Nurse Aide (CNA)Described shower schedules and bathing documentation
AACertified Nurse Aide (CNA)Provided information on R10's meal assistance and feeding
BBRegistered Nurse (RN)Described R10's eating behaviors and assistance needs
EERestorative Certified Nurse Aide (CNA)Stated R10 was assigned meal setup and variable ADL abilities
DONDirector of NursingProvided clarifications on feeding orders, documentation, and nursing expectations
STSpeech TherapistDiscussed feeding orders and pleasure food recommendations for R11
Director of RehabilitationStated no complete order for pleasure food for R11
Unit Manager (UM)Discussed therapy recommendations and medical director involvement
Inspection Report Complaint Investigation Census: 90 Deficiencies: 2 Nov 30, 2023
Visit Reason
An abbreviated/Partial Extended Survey was conducted to investigate multiple complaint intake numbers initiated on 2023-11-21 and concluded on 2023-11-30. Some complaints were substantiated with deficiencies cited, others were unsubstantiated or substantiated with no deficiencies.
Findings
The facility failed to document administered bathing for two of three sampled residents and failed to provide setup and clean up after a meal for one resident, potentially impacting quality of life and functional status. Additionally, the facility failed to have start and stop times for continuous enteral feeding for two residents and lacked a complete diet order for one resident, risking inadequate nutritional intake.
Complaint Details
Complaint Intake numbers GA00235999 and GA00241037 were substantiated with deficiencies cited. Complaint Intake numbers GA00236069, GA00236986, and GA00239731 were substantiated with no deficiencies. Complaint Intake numbers GA00238983 and GA00239586 were unsubstantiated.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failed to document administered bathing for two residents and failed to provide meal setup and clean up for one resident.SS=D
Failed to have start and stop times for continuous enteral feeding for two residents and failed to have a complete diet order for one resident.SS=D
Report Facts
Complaint Intake numbers investigated: 7 Census: 90 Feeding pump rate: 55 Feeding pump duration: 22 Feeding pump rate: 75
Employees Mentioned
NameTitleContext
CCLicensed Practical Nurse (LPN)Interviewed regarding resident R5's condition and care.
DDCertified Nurse Aide (CNA)Interviewed about shower schedules and bathing documentation.
AACertified Nurse Aide (CNA)Interviewed about care provided to resident R10.
BBRegistered Nurse (RN)Interviewed about resident R10's eating behaviors and assistance needs.
EERestorative Certified Nurse Aide (CNA)Interviewed about resident R10's ADL and movement abilities.
FFLicensed Practical Nurse (LPN)Interviewed about enteral feeding orders for resident R11.
DONDirector of NursingProvided information about documentation requirements and feeding protocols.
UMUnit ManagerDiscussed therapy recommendations and medical director involvement.
STSpeech TherapistInterviewed regarding feeding and pleasure food recommendations for resident R11.
Director of RehabilitationInterviewed about completeness of pleasure food orders for resident R11.
Inspection Report Deficiencies: 0 Nov 29, 2023
Visit Reason
The document is a Statement of Deficiencies and Plan of Correction for Comfort Creek Nursing and Rehabilitation Center, indicating a regulatory inspection was completed.
Findings
The report contains an initial comment section but does not provide any detailed findings or deficiencies on the page provided.
Inspection Report Re-Inspection Census: 87 Deficiencies: 0 Nov 29, 2023
Visit Reason
A revisit survey was conducted to verify correction of deficiencies cited during the 10/8/2023 recertification survey.
Findings
All deficiencies cited in the prior recertification survey were found to be corrected during this revisit survey.
Inspection Report Follow-Up Deficiencies: 0 Nov 29, 2023
Visit Reason
A follow-up survey was conducted to verify correction of previously cited deficiencies at Comfort Creek Nursing and Rehabilitation Center.
Findings
All previously cited survey tags have been corrected as noted during the follow-up survey.
Inspection Report Routine Census: 93 Deficiencies: 3 Oct 8, 2023
Visit Reason
A standard survey was conducted at Comfort Creek Nursing and Rehabilitation from October 6, 2023, through October 8, 2023 to assess compliance with Medicare/Medicaid regulations.
Findings
The facility was found not in substantial compliance with regulations, with deficiencies including unsafe and unsanitary environmental conditions, failure to complete required PASARR Level II assessments for certain residents, and failure to properly assess and monitor skin conditions for a resident.
Severity Breakdown
SS= D: 3
Deficiencies (3)
DescriptionSeverity
Facility failed to maintain a safe, clean, and home-like environment with floors and room doors scuffed and dirty in multiple rooms on D and E halls.SS= D
Facility failed to complete new PASARR Level II assessments after admission for four residents with qualifying psychological diagnoses.SS= D
Facility failed to provide treatment and care in accordance with professional standards for one resident by failing to assess and monitor bruises and follow physician orders related to weekly skin audits.SS= D
Report Facts
Resident census: 93 Rooms with environmental concerns: 9 Residents reviewed with PASARR issues: 4 Sampled residents for quality of care: 32 Skin audits documented: 5
Employees Mentioned
NameTitleContext
CNA GGCertified Nursing AssistantMentioned in relation to resident R244's bruises and care
CNA BBCertified Nursing AssistantMentioned in relation to reporting bruises and open skin areas for resident R244
LPN FFLicensed Practical NurseMentioned in relation to reporting skin condition observations for resident R244
Treatment Nurse EETreatment NurseMentioned in relation to skin audit documentation and assessments
Treatment Nurse DDTreatment NurseMentioned in relation to skin audit documentation and assessments
AdministratorMentioned in relation to environmental issues and PASARR process
Director of NursingDONMentioned in relation to PASARR process and skin audit deficiencies
Admissions DirectorMentioned in relation to PASARR process and training
Maintenance DirectorMentioned in relation to environmental maintenance and repairs
Inspection Report Annual Inspection Deficiencies: 1 Oct 8, 2023
Visit Reason
A State Licensure survey was conducted at Comfort Creek Nursing and Rehabilitation Center from October 6, 2023 through October 8, 2023 to assess compliance with state health regulations.
Findings
The facility failed to maintain a safe, clean, and home-like environment in multiple resident rooms on D and E halls, with issues including scuffed floors, dark streaks, chipped paint, torn furniture, and dirty bathroom areas. Environmental deficiencies were verified by the Administrator during room rounds.
Deficiencies (1)
Description
Failure to ensure a safe, clean, and home-like environment in six of ten rooms on E hall and three of eight rooms on D hall, including scuffed floors, dark streaks, chipped paint, torn cushions, and dirty bathroom areas.
Report Facts
Rooms with environmental issues: 9
Employees Mentioned
NameTitleContext
Maintenance DirectorMaintenance DirectorInterviewed regarding environmental maintenance and repair activities.
AdministratorAdministratorVerified environmental deficiencies and discussed ongoing Performance Improvement Plan.
Inspection Report Life Safety Census: 94 Capacity: 98 Deficiencies: 3 Oct 7, 2023
Visit Reason
The visit was a Life Safety Code Survey conducted to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the National Fire Protection Association (NFPA) Life Safety Code 2012 edition.
Findings
The facility was found not in substantial compliance with fire safety requirements, including failure to have a self-closing device on the mechanical room door, failure to red mark and lock out the fire alarm electrical circuit, and multiple penetrations above the ceiling through the one-hour fire and smoke barrier. These deficiencies could place residents at risk in the event of fire or smoke migration.
Severity Breakdown
SS= D: 3
Deficiencies (3)
DescriptionSeverity
Failed to apply a self-closing device to the mechanical room door in hallway B, risking fire and smoke migration affecting patient evacuation.SS= D
Failed to red mark and lock-out the fire alarm electrical circuit, risking accidental deactivation and loss of early fire warning.SS= D
Multiple penetrations above the ceiling through the one-hour fire and smoke barrier at Hallway A, risking smoke migration between compartments.SS= D
Report Facts
Census: 94 Total Capacity: 98 Residents at risk due to mechanical room door deficiency: 30 Residents at risk due to fire alarm circuit deficiency: 98 Residents at risk due to smoke barrier penetrations: 30
Employees Mentioned
NameTitleContext
Staff M interviewed and confirmed findings during the inspection
Inspection Report Deficiencies: 0 May 26, 2023
Visit Reason
The document is a statement of deficiencies and plan of correction for Comfort Creek Nursing and Rehabilitation Center following a regulatory survey.
Findings
The report contains initial comments but does not provide specific details on deficiencies or findings.
Inspection Report Re-Inspection Census: 90 Deficiencies: 0 May 26, 2023
Visit Reason
A second revisit survey was conducted to verify correction of deficiencies cited in the previous 4/6/23 revisit survey.
Findings
All deficiencies cited as a result of the 4/6/23 revisit survey were found to be corrected.
Inspection Report Deficiencies: 0 Apr 6, 2023
Visit Reason
The document is a statement of deficiencies and plan of correction for Comfort Creek Nursing and Rehabilitation Center following a survey completed on April 6, 2023.
Findings
The report contains initial comments but does not provide specific details on deficiencies or findings.
Inspection Report Re-Inspection Census: 90 Deficiencies: 1 Apr 6, 2023
Visit Reason
A revisit survey was conducted to determine if the facility had achieved substantial compliance with Medicare/Medicaid regulations following a prior survey.
Findings
The facility failed to ensure proper respiratory services for two residents with tracheostomies by not having one size smaller tracheostomy tubes at the bedside and not performing tracheostomy tube changes as recommended, increasing risk of respiratory distress.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Failed to include one size smaller tracheostomy tube in emergency supplies at bedside and failed to ensure tracheostomy tube changes were performed as recommended for two residents.SS=E
Report Facts
Census: 90 BIMS score: 99 MDS assessment date: Jan 4, 2023 MDS assessment date: Feb 8, 2023 Last documented trach change date: Apr 25, 2022
Employees Mentioned
NameTitleContext
LPN DDLicensed Practical NurseInterviewed about tracheostomy care training and emergency procedures
LPN AALicensed Practical NurseInterviewed about tracheostomy care education and emergency procedures
LPN EELicensed Practical NurseInterviewed about recent education on trach care and emergency trach care
LPN FFLicensed Practical NurseInterviewed about education on trach care, suctioning, and emergency care
Director of NursingDirector of NursingInterviewed about supply stocking and nursing staff competencies
AdministratorFacility AdministratorInterviewed about tracheostomy tube replacement policies and emergency procedures
Respiratory TherapistRespiratory TherapistProvided training to staff on trach care and routine trach changes
ENT PCEar Nose Throat PhysicianProvided information about Resident #7's status and appointment
Ear Nose Throat Allergy PhysicianENT PhysicianProvided information about Resident #63's trach change schedule and history
Inspection Report Follow-Up Deficiencies: 0 Mar 22, 2023
Visit Reason
A Follow-Up Survey was conducted to verify correction of previously cited survey deficiencies.
Findings
All previously cited survey tags have been corrected as noted by the surveyor.
Inspection Report Annual Inspection Census: 87 Deficiencies: 7 Feb 2, 2023
Visit Reason
The inspection was a State Licensure survey conducted from January 30, 2023 through February 2, 2023 to determine compliance with State Long Term Care Requirements.
Findings
The facility was found deficient in multiple areas including failure to suspend a staff member pending abuse investigation, inadequate RN coverage, unsecured medications, failure to provide range-of-motion and splinting services, inadequate supervision to prevent elopement, unsanitary kitchen conditions, and failure to update and properly administer pneumococcal vaccinations.
Severity Breakdown
SS= D: 3 SS= E: 2 SS= F: 2
Deficiencies (7)
DescriptionSeverity
Failure to suspend a staff member pending investigation into verbal abuse allegation towards a resident.SS= D
Failure to ensure required RN coverage of at least eight consecutive hours per day, seven days per week.SS= F
Medication carts not locked at all times; unsecured medications found at bedside.SS= D
Failure to provide range-of-motion and/or splinting services for residents with contractures.SS= E
Failure to provide supervision to prevent elopement of a resident at risk.SS= D
Unsanitary kitchen conditions including unclean food preparation surfaces, equipment, utensils, and improperly stored foods.SS= F
Pneumococcal vaccination policy not updated to reflect current CDC recommendations; failure to ensure four of five residents received pneumococcal vaccination or documented refusals.SS= E
Report Facts
Residents reviewed for abuse: 11 Facility census: 87 Residents sampled for medication cart security: 33 Residents reviewed for range of motion: 6 Residents reviewed for elopement risk: 8 Residents under age 65: 39 Residents reviewed for pneumococcal vaccination: 5
Employees Mentioned
NameTitleContext
Licensed Practical Nurse 4LPN, Unit ManagerNamed in verbal abuse allegation investigation and elopement incident
Licensed Practical Nurse 5LPNNamed in medication cart locking deficiency
Director of NursingDONNamed in RN coverage and medication cart deficiencies
Regional Vice President of OperationsRVPOInterviewed regarding abuse investigation and pneumococcal vaccination policy
Regional Nurse ConsultantNurse ConsultantInterviewed regarding pneumococcal vaccination policy
Medical DirectorMedical DirectorInterviewed regarding pneumococcal vaccination policy
Dietary ManagerDMNamed in kitchen sanitation deficiencies
Dietary Aide 1DA1Named in food temperature monitoring deficiency
Licensed Practical Nurse 1LPN1Named in splinting care deficiency for resident R#7
Certified Nursing Assistant 3CNA3Named in splinting care deficiency for resident R#7
Restorative Aide 1RA1Named in splinting care deficiency for resident R#7
Inspection Report Routine Census: 87 Deficiencies: 16 Feb 2, 2023
Visit Reason
A standard survey was conducted at Comfort Creek Nursing and Rehabilitation Center from January 30, 2023, through February 2, 2023, including complaint investigations of multiple complaint intake numbers.
Findings
The facility was found not in substantial compliance with Medicare/Medicaid regulations with deficiencies related to resident abuse, failure to report verbal abuse, incomplete baseline care plans, inadequate care plan interventions for tracheostomy care, failure to provide restorative nursing services, inadequate supervision of an elopement risk resident, respiratory care deficiencies, failure to provide meals for dialysis residents, insufficient RN coverage, unsecured medication carts and medications, unsanitary dietary conditions, lack of Medical Director involvement in key policies, incomplete pneumococcal vaccination policy and practice, incomplete COVID-19 vaccination compliance, and unresolved maintenance issues.
Severity Breakdown
Level C: 1 Level D: 7 Level E: 4 Level F: 2
Deficiencies (16)
DescriptionSeverity
Failure to ensure residents were free from physical abuse by another resident.Level D
Failure to implement policies and procedures for reporting reasonable suspicion of a crime and failure to report verbal abuse to the State Survey Agency.Level D
Failure to suspend staff pending investigation of verbal abuse allegation.Level D
Failure to develop and implement a baseline care plan within 48 hours of admission.Level D
Failure to ensure care plan interventions related to emergency tracheostomy care were developed and accurate.Level D
Failure to provide range-of-motion and/or splinting services to address contractures for residents with limited range of motion.Level E
Failure to provide supervision to prevent elopement for a resident at risk.Level D
Failure to ensure provision of respiratory services in accordance with professional standards including emergency tracheostomy supplies and equipment maintenance.Level E
Failure to make arrangements for provision of meals for a resident receiving dialysis when out of the facility.Level D
Failure to ensure required RN coverage of at least eight consecutive hours per day, seven days per week.Level F
Failure to ensure medication carts were locked at all times and medications were secured.Level D
Failure to store, prepare, and serve foods in a sanitary and safe manner; failure to complete routine cleaning schedules; failure to maintain food temperatures.Level F
Failure to ensure Medical Director involvement in administrative decisions including policy development and approval related to pneumococcal vaccination and emergency tracheostomy care.Level E
Failure to update pneumococcal vaccination policy to reflect current recommendations and failure to ensure residents received appropriate pneumococcal vaccination or documented refusals.Level E
Failure to meet COVID-19 vaccination compliance requirements and failure to ensure unvaccinated exempt staff were tested twice weekly.Level C
Failure to ensure maintenance work requests were completed timely resulting in a stopped up bathroom sink for over two months.Level D
Report Facts
Resident census: 87 Unvaccinated staff: 10 Staff not tested twice weekly: 9 Days without RN coverage: 15 Residents under age 65: 39
Employees Mentioned
NameTitleContext
LPN 6Licensed Practical NurseHad a medical exemption for COVID-19 vaccination without valid contraindication
LPN 4Licensed Practical NurseConfirmed resident elopement and discussed tracheostomy emergency equipment
LPN 5Licensed Practical NurseLeft medication cart unlocked at nurse's station
Director of NursingDirector of NursingScheduled as RN despite census prohibiting DON as charge nurse; confirmed medication cart policy
Dietary ManagerDietary ManagerReported dietary understaffing and incomplete cleaning schedules
Medical DirectorMedical DirectorNot involved in policy updates or education for tracheostomy care and pneumococcal vaccination
Regional Nurse ConsultantRegional Nurse ConsultantDiscussed tracheostomy care policy and pneumococcal vaccination recommendations
Infection PreventionistInfection PreventionistProvided vaccination exemption records and discussed COVID-19 testing protocol
Inspection Report Life Safety Census: 88 Capacity: 98 Deficiencies: 9 Jan 30, 2023
Visit Reason
A Life Safety Code Survey was conducted to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the NFPA 101 Life Safety Code 2012 edition.
Findings
The facility was found not in substantial compliance with life safety requirements, with multiple deficiencies observed including failure to repair emergency lighting, maintain sprinkler system components, maintain clearance to fire extinguishers, cover exposed wiring, and properly install electrical components.
Severity Breakdown
D: 9
Deficiencies (9)
DescriptionSeverity
Failed to repair emergency light in A hall.D
Failed to replace rusted escutcheon ring in A hall solid utility room.D
Failed to remove wires supported by sprinkler piping throughout A, B, C, D, E halls.D
Failed to change painted sprinkler head in kitchen above sink.D
Failed to maintain clearance to fire extinguisher blocked by patient lift and wheelchair in A hall.D
Failed to properly cover exposed wires in A hall.D
Failed to replace broken receptacle cover in Room A3 and missing switch cover in B hall corridor end.D
Failed to cover open junction box above ceiling in B hall.D
Failed to properly install power strip on floor in B hall nursing room.D
Report Facts
Certified beds: 98 Census: 88
Employees Mentioned
NameTitleContext
Staff MStaff member who confirmed findings during facility tour
Inspection Report Deficiencies: 0 Jul 21, 2021
Visit Reason
The document is a statement of deficiencies and plan of correction for Comfort Creek Nursing and Rehabilitation Center following a survey completed on July 21, 2021.
Findings
The report contains initial comments but does not provide specific details about deficiencies or findings.
Inspection Report Deficiencies: 0 Jul 21, 2021
Visit Reason
The document is a statement of deficiencies and plan of correction for Comfort Creek Nursing and Rehabilitation Center, indicating a regulatory inspection was conducted.
Findings
The report contains initial comments and a summary statement of deficiencies, but no specific deficiencies or findings are detailed in the provided page.
Inspection Report Re-Inspection Census: 78 Deficiencies: 0 Jul 21, 2021
Visit Reason
A revisit survey was conducted to verify correction of deficiencies cited in the Recertification Survey conducted on 2021-05-13 and the Complaint Survey conducted on 2021-04-30.
Findings
All deficiencies cited in the prior Recertification and Complaint Surveys were found to be corrected during this revisit survey.
Report Facts
Census: 78
Inspection Report Re-Inspection Census: 78 Deficiencies: 0 Jul 21, 2021
Visit Reason
A revisit survey was conducted to verify correction of deficiencies cited during the Complaint Survey conducted on 2021-04-30.
Findings
All deficiencies cited as a result of the Complaint Survey were found to be corrected during this revisit survey.
Complaint Details
The revisit survey was conducted following a Complaint Survey on 2021-04-30; all cited deficiencies were corrected.
Report Facts
Census: 78
Inspection Report Annual Inspection Census: 81 Deficiencies: 6 May 13, 2021
Visit Reason
A licensure survey was conducted from May 10, 2021 through May 13, 2021 to assess compliance with Long Term Care Facilities regulations.
Findings
The facility was found not in substantial compliance with multiple deficiencies including failure to maintain resident privacy, improper use of antipsychotic medications, inadequate assistance with activities of daily living, infection control lapses related to COVID-19 protocols, environmental sanitation issues, and lack of adequate recreational programming for residents.
Severity Breakdown
D: 5 F: 1
Deficiencies (6)
DescriptionSeverity
Failure to maintain visual privacy for one resident during care.D
Use of duplicate antipsychotic medications without adequate indication or gradual dose reduction.D
Failure to provide nail care for one resident, increasing risk of infection.D
Failure to implement infection prevention and control program including hand hygiene, social distancing, PPE use, and isolation protocols for COVID-19.F
Failure to follow proper environmental sanitation procedures including disinfectant dwell time and cross contamination prevention.D
Failure to provide ongoing recreational activities for a cognitively impaired resident, leading to potential boredom and depression.D
Report Facts
Residents observed in dining room: 22 Residents observed in dining room: 14 Wandering behaviors: 25 Opportunities for wandering behavior: 62 Facility census: 81
Employees Mentioned
NameTitleContext
MD1PhysicianDiscussed antipsychotic medication management for Resident 33.
CNA5Certified Nurse AideObserved providing incontinence care without maintaining privacy for Resident 19.
CNA6Certified Nurse AideReported on Resident 33's behavior and activity level.
LPNM1Licensed Practical Nurse ManagerProvided information on Resident 33's behavior and medication.
RN1Registered NurseObserved and commented on infection control practices and social distancing.
HSK1HousekeeperObserved failing to follow proper cleaning and disinfecting procedures.
HSK2HousekeeperObserved failing to follow proper cleaning and disinfecting procedures.
HSK3HousekeeperObserved cleaning a resident's room without proper PPE.
HSKDHousekeeping DirectorInterviewed about housekeeping training and cleaning procedures.
ADActivity DirectorReported on lack of activity programming for Resident 33.
CNA7Certified Nursing AideUnaware of Resident 42's nail care needs.
LPN5Licensed Practical NurseDiscussed quarantine and mask use for Resident 280.
LPN6Licensed Practical NurseObserved not redirecting Resident 280 to wear mask properly.
COTA1Certified Occupational Therapy AssistantEntered PUI resident's room without proper PPE.
Inspection Report Routine Census: 81 Deficiencies: 9 May 13, 2021
Visit Reason
A standard survey was conducted to assess compliance with Medicare/Medicaid regulations and long term care facility requirements.
Findings
The facility was found not in substantial compliance with multiple regulatory requirements including resident privacy, abuse prevention, ADL care, activity programming, range of motion maintenance, psychotropic medication use, medication security, menu adherence, and infection control practices.
Severity Breakdown
SS=D: 6 SS=E: 2 SS=F: 1
Deficiencies (9)
DescriptionSeverity
Failure to maintain visual privacy for a non-verbal resident during incontinence care.SS=D
Failure to suspend a staff member pending investigation of abuse allegations.SS=D
Failure to provide nail care for a resident, increasing risk of infection.SS=D
Failure to provide ongoing activity programming for a resident with severe cognitive impairment.SS=D
Failure to ensure splint use for a resident with contracted hand, risking decreased range of motion.SS=D
Use of duplicate antipsychotic medications without adequate indication or gradual dose reduction.SS=D
Failure to secure multiple medications on nurses' station and expired glucose control solution not removed timely.SS=E
Failure to follow approved menus for pureed and mechanical soft diets, omitting foods and substitutions without dietitian approval.SS=E
Failure to implement infection prevention and control program including hand hygiene, mask use, social distancing, PPE use for PUI residents, and proper environmental cleaning.SS=F
Report Facts
Resident census: 81 Residents on pureed diet: 5 Residents on mechanical soft diet: 12 Residents receiving meals from kitchen: 78 Residents observed in dining room: 22 Residents observed in dining room: 14 Residents served by CNA4: 11 Residents on psychotropic medications: 1 Wandering behaviors documented: 25
Employees Mentioned
NameTitleContext
Certified Nurse Aide 5CNANamed in privacy deficiency for failure to provide visual privacy during care
Certified Nursing Aide 1CNANamed in abuse allegation investigation and failure to suspend pending investigation
Licensed Practical Nurse Manager 1LPNMInvolved in abuse investigation and medication administration oversight
Registered Nurse 1RNInterviewed regarding nail care and infection control
Certified Nursing Aide 7CNAInterviewed regarding nail care deficiency
Activity DirectorADInterviewed regarding activity programming deficiency and hand hygiene
Cook 1CookInterviewed regarding menu substitutions and food preparation
Housekeeper 1HSKObserved and interviewed regarding infection control and cleaning practices
Housekeeper 2HSKObserved and interviewed regarding infection control and cleaning practices
Housekeeper 3HSKObserved and interviewed regarding infection control and cleaning practices
Housekeeping DirectorHSKDInterviewed regarding housekeeping infection control practices
AdministratorAdministrator/Infection Control PreventionistInterviewed regarding infection control program and deficiencies
Licensed Practical Nurse 5LPNObserved and interviewed regarding resident mask use and quarantine
Licensed Practical Nurse 6LPNObserved regarding resident mask use and quarantine
Certified Occupational Therapy Assistant 1COTAObserved and interviewed regarding PPE use in PUI resident room
Licensed Practical Nurse 4LPNInterviewed regarding splint use for resident
Medical Doctor 1MDInterviewed regarding psychotropic medication use and dose reduction
Inspection Report Life Safety Census: 81 Capacity: 98 Deficiencies: 0 May 11, 2021
Visit Reason
The visit was conducted to perform a Life Safety Code Survey to assess compliance with Medicare/Medicaid participation requirements and the NFPA 101 Life Safety Code 2012 edition.
Findings
The facility was found to be in substantial compliance with the Emergency Preparedness Program requirements and Life Safety Code standards.
Report Facts
Certified beds: 98 Census: 81
Inspection Report Complaint Investigation Deficiencies: 0 Apr 30, 2021
Visit Reason
An Abbreviated/Partial Extended Survey was conducted to investigate complaint GA00213954.
Findings
The complaint GA00213954 was substantiated but no State deficiencies were written.
Complaint Details
Complaint GA00213954 was substantiated with no State deficiencies written.
Inspection Report Complaint Investigation Deficiencies: 1 Apr 30, 2021
Visit Reason
An abbreviated/partial extended survey was conducted to investigate complaint GA00213954, which was substantiated with deficiencies related to nutrition and hydration status maintenance.
Findings
The facility failed to identify severe weight loss in a timely manner for three residents dependent on gastrostomy tube feeding due to inaccurate weight measurements. Weight discrepancies were discovered, affecting multiple residents, and staff interviews revealed issues with scale calibration and weight recording procedures.
Complaint Details
Complaint GA00213954 was substantiated with deficiencies related to nutrition and hydration status maintenance.
Severity Breakdown
E: 1
Deficiencies (1)
DescriptionSeverity
Failure to identify weight loss to meet nutritional needs in a timely manner for three residents dependent on gastrostomy tube feeding related to inaccurate weights.E
Report Facts
Severe weight loss: 19.8 Severe weight loss: 13.3 Severe weight loss: 6.2 Residents with weight loss identified after reweighing: 26 Weight loss in pounds: 34 Weight loss in pounds: 20.4 Weight loss in pounds: 9
Employees Mentioned
NameTitleContext
LPN GGLicensed Practical NurseResponsible for weight program and identified weight discrepancies
LPN EELicensed Practical NurseWound care nurse who assisted in identifying weight discrepancies
RDRegistered DietitianProvided dietary assessments and noted weight discrepancies
Director of NursingReported on weight discrepancy identification and system issues
AdministratorReported facility system was not working properly and interventions were put in place
Inspection Report Abbreviated Survey Deficiencies: 0 Apr 8, 2021
Visit Reason
An abbreviated/partial extended survey was conducted to investigate complaint #GA00212960.
Findings
The complaint was unsubstantiated and no regulatory violations were cited during the survey.
Complaint Details
Complaint #GA00212960 was investigated and found to be unsubstantiated.
Inspection Report Routine Census: 76 Deficiencies: 0 Sep 28, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey and Infection Control Survey were conducted to assess compliance with CMS and CDC recommended practices related to COVID-19 preparedness and infection control.
Findings
The facility was found to be in compliance with 42 CFR §483.73 and 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report Abbreviated Survey Deficiencies: 0 Sep 11, 2020
Visit Reason
An Abbreviated/Partial Extended Survey was conducted to investigate complaints #GA00202872 and #GA00207753.
Findings
The complaints #GA00202872 and #GA00207753 were unsubstantiated and no regulatory violations were cited.
Complaint Details
Complaints #GA00202872 and #GA00207753 were investigated and found to be unsubstantiated.
Inspection Report Routine Census: 76 Deficiencies: 0 Aug 27, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control Survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19 preparedness and infection control.
Findings
The facility was found to be in compliance with 42 CFR §483.73 related to emergency preparedness and 42 CFR §483.80 related to infection control regulations, implementing recommended practices for COVID-19.
Inspection Report Routine Census: 85 Deficiencies: 0 Jul 14, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey and Infection Control Survey were conducted to assess the facility's compliance with CMS and CDC recommended practices related to COVID-19.
Findings
The facility was found to be in compliance with 42 CFR §483.73 and 42 CFR §483.80 infection control regulations and has implemented the recommended practices to prepare for COVID-19.
Inspection Report Abbreviated Survey Deficiencies: 0 Feb 19, 2019
Visit Reason
An abbreviated/partial extended survey was conducted to investigate complaint GA00194096.
Findings
The complaint was unsubstantiated and no deficiencies were identified during the survey.
Complaint Details
Complaint GA00194096 was investigated and found to be unsubstantiated with no deficiencies.
Inspection Report Abbreviated Survey Deficiencies: 0 Jan 8, 2019
Visit Reason
An abbreviated/partial extended survey was conducted to investigate allegations of poor quality of care and resident rights violations.
Findings
The allegations of poor quality of care and resident rights violations were found to be unsubstantiated.
Complaint Details
The investigation was complaint-related, but the allegations were unsubstantiated.
Inspection Report Re-Inspection Deficiencies: 0 Oct 25, 2018
Visit Reason
A revisit to the Standard Survey of August 23, 2018 was conducted to verify correction of previously cited deficiencies.
Findings
It was determined that the deficiencies cited during the Standard Survey had been corrected.
Inspection Report Follow-Up Deficiencies: 0 Oct 9, 2018
Visit Reason
A Follow-Up Survey was conducted to verify that all previously cited survey tags have been corrected.
Findings
The surveyor noted that all previously cited survey tags have been corrected during the follow-up survey.
Inspection Report Life Safety Census: 92 Capacity: 98 Deficiencies: 3 Aug 22, 2018
Visit Reason
The inspection was a Life Safety Code Survey conducted to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the NFPA 101 Life Safety Code 2012 edition.
Findings
The facility was found not in substantial compliance with life safety requirements, including failure to maintain staff access to keys for exterior gates in egress paths, lack of NO EXIT signage on certain doors, and failure to maintain smoking regulations, all of which could place residents and staff at risk in the event of fire.
Severity Breakdown
F: 3
Deficiencies (3)
DescriptionSeverity
Facility failed to maintain staffing with keys to exterior gates in path of egress.F
Facility failed to maintain NO EXIT signs on doors, including employee entry/exit door and gazebo entry/exit door.F
Facility failed to maintain smoking regulations, evidenced by discarded cigarettes on grounds despite presence of fire proof cans.F
Report Facts
Census: 92 Total Capacity: 98
Employees Mentioned
NameTitleContext
Staff MConfirmed findings related to key access, NO EXIT signage, and smoking policy violations during facility tour
Inspection Report Abbreviated Survey Deficiencies: 0 Mar 28, 2018
Visit Reason
An abbreviated/partial extended survey was conducted to investigate complaint #GA00186469.
Findings
The complaint investigation was concluded as unsubstantiated.
Complaint Details
Complaint #GA00186469 was investigated and found to be unsubstantiated.
Inspection Report Complaint Investigation Deficiencies: 0 Jan 11, 2018
Visit Reason
A complaint survey was conducted to investigate complaints (GA 00183860) by a Registered Nurse Surveyor to determine compliance with Federal and State Long Term Care Requirements.
Findings
No deficiency was cited during the complaint survey.
Complaint Details
Complaint survey conducted for complaint GA 00183860; no deficiencies were found.
Inspection Report Complaint Investigation Deficiencies: 0 Nov 18, 2017
Visit Reason
The inspection was conducted to investigate complaint #GA00181578 to determine compliance with Federal and State Long Term Care regulations.
Findings
No deficiencies were cited during the complaint survey.
Complaint Details
Complaint #GA00181578 was investigated and found to have no deficiencies.
Inspection Report Follow-Up Deficiencies: 0 Oct 18, 2017
Visit Reason
A Follow-Up Survey was conducted to verify that all previously cited survey tags had been corrected.
Findings
The surveyor noted that all previously cited survey tags have been corrected.
Inspection Report Complaint Investigation Deficiencies: 0 Oct 17, 2017
Visit Reason
The inspection was conducted to investigate complaint #GA00180849 and determine compliance with Federal and State Long Term regulations for Long Term Care Facilities.
Findings
No deficiencies were cited during the complaint survey conducted from 10/16/17 through 10/17/17.
Complaint Details
Complaint #GA00180849 was investigated and found to have no deficiencies.
Inspection Report Follow-Up Deficiencies: 0 Oct 10, 2017
Visit Reason
A follow-up to the Recertification survey of August 24, 2017, was conducted to verify correction of previously identified deficiencies.
Findings
The follow-up survey revealed that all deficiencies were corrected and the facility was in substantial compliance as of October 6, 2017.
Inspection Report Life Safety Census: 92 Capacity: 98 Deficiencies: 6 Aug 22, 2017
Visit Reason
Life Safety Code Survey conducted to assess compliance with Medicare/Medicaid participation requirements related to fire safety and life safety codes.
Findings
The facility was found not in substantial compliance with life safety requirements, including failure to maintain emergency lighting, smoke detectors, sprinkler system components, fire walls, removal of flex cords, and smoking regulations such as posting 'NO SMOKING' signs.
Severity Breakdown
D: 3 E: 3
Deficiencies (6)
DescriptionSeverity
Failed to maintain emergency lighting; half of the emergency light at A hall egress doors was not working properly.D
Failed to maintain smoke detectors; smoke detectors in air stream near therapy room and A hall fire doors were not maintained.E
Failed to maintain sprinkler system and components; sprinkler head outside time clock room was heavily loaded.D
Failed to maintain fire walls; fire walls not sealed with required materials, open penetrations in C and E hall fire walls, and fire walls not sealed to deck.E
Failed to remove flex cords from use; a flex cord was modified and used as permanent wiring in the kitchen above the freezer.E
Failed to maintain smoking policies; 'NO SMOKING' signs were not present on any entry/exit doors into the facility.D
Report Facts
Residents at risk: 92 Certified beds: 98
Employees Mentioned
NameTitleContext
Staff MStaff member who confirmed findings during the facility tour and observations.
Inspection Report Complaint Investigation Census: 92 Deficiencies: 0 Jul 11, 2017
Visit Reason
A complaint survey was conducted at Vero Nursing and Rehab on July 11, 2017, related to complaint #GA00177116.
Findings
The complaint survey was unsubstantiated with no deficiencies found at the facility.
Complaint Details
Complaint #GA00177116 was investigated and found to be unsubstantiated with no deficiencies.
Report Facts
Complaint number: Complaint #GA00177116 Census: 92
Inspection Report Abbreviated Survey Deficiencies: 0 Apr 4, 2017
Visit Reason
An unannounced abbreviated survey was conducted to investigate complaints GA00173262, GA00160445, and GA00160119.
Findings
The facility was found to be in substantial compliance with 42 CFR, Part 483, Subpart B, Requirements for long term care facilities.
Complaint Details
Investigation of complaints GA00173262, GA00160445, and GA00160119; facility found in substantial compliance.

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