Inspection Reports for Complete Care at Brakeley Park LLC

NJ

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Notice Deficiencies: 0 Nov 20, 2025
Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.
Findings
The notice details the types of information covered, circumstances under which health information may be used or disclosed, and the rights of individuals to access, amend, and restrict their health information.
Report Facts
Effective date: 2011
Employees Mentioned
NameTitleContext
Devon L. GrafDirector, Office of Legal and Regulatory ComplianceListed as NJDHSS Privacy Officer contact for questions about the notice
Inspection Report Complaint Investigation Census: 113 Deficiencies: 1 Sep 25, 2024
Visit Reason
The inspection was conducted as a complaint investigation based on complaint numbers NJ00176509 and NJ00171054 to determine compliance with 42 CFR Part 483, Subpart B for long term care facilities.
Findings
The facility was found not in substantial compliance due to failure to provide special eating equipment and appropriate assistance to a resident during meal service, as required by the resident's Comprehensive Care Plan. Specifically, Resident #2 did not receive the ordered assistive devices or supervision during meals.
Complaint Details
Complaint numbers NJ00176509 and NJ00171054 triggered the visit. The facility was found not in substantial compliance based on these complaints.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide special eating equipment and utensils and appropriate assistance to Resident #2 during meal service as required by the Comprehensive Care Plan.SS=D
Report Facts
Sample size: 5
Employees Mentioned
NameTitleContext
Certified Nursing Assistant (CNA) #1Observed during meal service and interviewed regarding resident care and orders
Inspection Report Complaint Investigation Census: 113 Deficiencies: 2 Aug 30, 2024
Visit Reason
The inspection was conducted based on complaint numbers NJ175583 and NJ176533 to investigate allegations related to staffing ratios and failure to obtain appropriate physician orders for residents.
Findings
The facility was found not in substantial compliance with professional standards of care due to failure to obtain appropriate physician orders for one resident and failure to meet required staffing ratios on multiple shifts over several weeks. The facility had deficient CNA staffing for many day shifts and total staff shortages on evening and night shifts, potentially affecting all residents.
Complaint Details
Complaint numbers NJ175583 and NJ176533 triggered the investigation. The complaint was substantiated as the facility failed to obtain appropriate physician orders for Resident #1 and failed to meet staffing requirements on numerous shifts.
Severity Breakdown
SS=E: 1
Deficiencies (2)
DescriptionSeverity
Failure to obtain appropriate physician orders for placement and function checks of a wanderguard device for Resident #1.SS=E
Failure to meet minimum staffing ratios for Certified Nurse Aides (CNAs) and total staff on multiple day, evening, and night shifts.
Report Facts
Census: 113 Staffing Deficiencies: 33 Staffing Deficiencies: 3 Staffing Deficiencies: 15 Staffing Deficiencies: 19 Staffing Deficiencies: 6 Staffing Deficiencies: 14 Staffing Deficiencies: 2 Staffing Deficiencies: 7
Inspection Report Annual Inspection Census: 113 Deficiencies: 11 Jan 5, 2024
Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long-Term Care Facilities. Complaint investigations were also completed during this survey.
Findings
Deficiencies were cited including failure to initiate emergency response for a resident, failure to treat residents with dignity during meal service, failure to communicate and respond to resident council concerns, failure to develop comprehensive care plans, failure to follow physician orders and consultant recommendations, failure to initiate CPR and call emergency services, failure to provide respiratory and dialysis care according to standards, failure to ensure physician orders were signed timely, medication administration errors, and food safety violations.
Complaint Details
Complaint investigations were completed during this survey for multiple complaint numbers including NJ163658, 163827, 163852, 164702, 165037, 165040, 165610, 169353. The Immediate Jeopardy was related to failure to initiate emergency response for Resident #112.
Severity Breakdown
Immediate Jeopardy: 2 Level D: 4 Level E: 5
Deficiencies (11)
DescriptionSeverity
Failure to initiate emergency response and call 911 for a resident designated as full code.Immediate Jeopardy
Failure to treat residents in a dignified manner during meal service, including leaving urinals on bedside tables.Level D
Failure to consistently demonstrate and communicate responses to resident council concerns.Level E
Failure to develop or update comprehensive, person-centered care plans for residents.Level D
Failure to follow physician orders and consultant recommendations for resident care.Level D
Failure to provide CPR and call emergency services as required by policy and resident wishes.Immediate Jeopardy
Failure to provide respiratory care and oxygen administration according to physician orders and standards.Level D
Failure to provide dialysis care including post dialysis assessment and monitoring.Level E
Failure to ensure physician orders were signed and dated timely by the physician.Level E
Medication administration errors resulting in a 15.1% error rate during observed medication passes.Level E
Failure to maintain proper kitchen sanitation practices including labeling, storage, and cleaning.Level D
Report Facts
Census: 113 Sample Size: 27 Medication administration error rate: 15.1 Sanitizer concentration: 500 Staffing noncompliance days: 12
Employees Mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in failure to initiate emergency response and medication administration error findings
RN #1Registered NurseNamed in failure to initiate emergency response finding
CNA #1Certified Nursing AssistantNamed in failure to initiate emergency response and dignity during meal service findings
UM/LPN #2Unit Manager / Licensed Practical NurseNamed in failure to initiate emergency response finding
Inspection Report Complaint Investigation Census: 117 Deficiencies: 1 Oct 10, 2023
Visit Reason
The inspection was conducted as a complaint survey based on complaints NJ165331, NJ167365, and NJ168017 to determine compliance with 42 CFR Part 483, Subpart B for long term care facilities.
Findings
The facility was found not in substantial compliance due to failure to ensure accident hazards were prevented and adequate supervision was provided during resident transfers. Specifically, Resident #2 was injured during a transfer when care plan interventions were not followed, resulting in a fall and hospital visit. The facility failed to follow its policies on safe resident handling and transfers.
Complaint Details
Complaint investigation based on complaints NJ165331, NJ167365, and NJ168017. The facility was found not in substantial compliance. Resident #2 was injured during transfer due to failure to follow care plan interventions. The staff involved were suspended and terminated. The Director of Nursing initiated audits and education to ensure compliance.
Severity Breakdown
SS=G: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure resident environment was free of accident hazards and to provide adequate supervision and assistance devices to prevent accidents, resulting in Resident #2 being lowered to the floor during transfer and sustaining injury.SS=G
Report Facts
Census: 117 Sample Size: 3 Completion Date: Oct 11, 2023
Employees Mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Named in relation to findings and corrective actions including audits and education on safe resident transfers.
Licensed Practical Nurse (LPN)Interviewed regarding Resident #2's transfer and care plan adherence.
Certified Nursing Assistants (CNAs)Two CNAs involved in the transfer incident leading to Resident #2's injury; staff members were suspended and terminated.
Inspection Report Complaint Investigation Census: 105 Deficiencies: 2 Jun 1, 2023
Visit Reason
A complaint survey was conducted on behalf of the New Jersey Department of Health covering multiple complaint numbers between 05/28/2023 and 06/01/2023.
Findings
The facility was found not in substantial compliance with 42 CFR Part 483, Subpart B, for long term care facilities based on the complaint visit. Deficiencies included failure to maintain medical equipment in safe operating condition and failure to meet required staffing ratios.
Complaint Details
The complaint investigation involved multiple complaint numbers (NJ00163992, NJ00157854, NJ00161866, NJ00155616, NJ00158139, NJ00163824, NJ00159823, NJ00149794, NJ00160741). The facility was found not in substantial compliance based on these complaints.
Severity Breakdown
SS=D: 1
Deficiencies (2)
DescriptionSeverity
Medical equipment was plugged into a non-hospital grade extension cord, risking malfunction or fire.SS=D
Facility failed to ensure staffing ratios were met for multiple shifts over several weeks.
Report Facts
Survey Census: 105 Sample Size: 23 Deficient shifts: 57 Deficient shifts: 7 Deficient shifts: 13
Employees Mentioned
NameTitleContext
Unit Manager (UM) 1Observed the extension cord and reported it was brought in by resident's daughter.
Director of Nursing (DON)Stated expectation that no extension cords be used with medical equipment and provided fire safety policy.
Inspection Report Routine Deficiencies: 0 Dec 16, 2022
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report Routine Census: 95 Deficiencies: 5 Oct 21, 2021
Visit Reason
A Recertification Survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities.
Findings
Deficiencies were cited related to failure to obtain physician orders for self-releasing seatbelts, failure to implement appropriate nutritional interventions for residents with significant weight loss, and failure to maintain proper food storage temperatures. Additionally, the facility failed to maintain required minimum direct care staff-to-resident ratios and had a fire alarm system deficiency related to occupant notification in an enclosed courtyard.
Severity Breakdown
SS=E: 2 SS=D: 2
Deficiencies (5)
DescriptionSeverity
Failure to obtain a Physician Order for a self-releasing seatbelt for Resident #9.SS=E
Failure to collaborate as a multidisciplinary team and implement appropriate nutritional interventions for Resident #42 with significant weight loss.SS=E
Failure to provide foods of resident preferred palatable temperatures; refrigerator temperatures were above safe limits and food trays were not consistently served at proper temperatures.SS=D
Failure to maintain required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey.
Failure to provide notification by audible and visible signals for one enclosed courtyard as part of the fire alarm system.SS=D
Report Facts
Census: 95 Deficiencies cited: 5 Staffing ratios: 12.6 Staffing ratios: 19 Staffing ratios: 47.5 Refrigerator temperature: 52 Milk temperature: 49.8 Food temperature: 132 Required refrigerator temperature: 41
Employees Mentioned
NameTitleContext
CNA#1Certified Nursing AssistantReported having 8-10 residents on assignment and difficulty finishing work
CNA#2Certified Nursing AssistantReported working OT and having 10-12 residents on assignment
CNA#3Certified Nursing AssistantReported occasionally working OT and having 8-10 residents on assignment
CNA#4Certified Nursing AssistantReported 14 residents on assignment and increased workload due to COVID-19
CNA#5Certified Nursing AssistantReported 14 residents on assignment and frequent OT
AdministratorLicensed Nursing Home AdministratorConfirmed minimum staffing requirements and was notified of fire alarm deficiency
Maintenance DirectorMaintenance DirectorConfirmed fire alarm system deficiency
Food Service DirectorFood Service DirectorReported responsibility for refrigerator temperature logs and confirmed food temperature issues
Registered DietitianRegistered DietitianProvided nutritional assessments and recommendations for Resident #42
Nurse PractitionerNurse PractitionerProvided clinical assessment and medication orders for Resident #42
Director of NursingDirector of NursingDiscussed communication issues regarding nutritional orders and time frames
Inspection Report Complaint Investigation Census: 95 Deficiencies: 1 Jul 20, 2021
Visit Reason
The inspection was conducted as a complaint survey based on allegations of abuse involving Resident #1, specifically regarding failure to report verbal abuse by staff to the New Jersey Department of Health.
Findings
The facility failed to report an alleged verbal abuse violation involving Resident #1 to the NJDOH. The Nursing Home Administrator and Director of Nursing investigated and concluded no verbal abuse occurred, but the facility did not comply with reporting requirements under 42 CFR §483.12(c).
Complaint Details
Complaint NJ144286 involved failure to report allegations of staff to resident verbal abuse against Resident #1. The allegation was not reported to the NJDOH despite investigation. Resident #1 was no longer in the facility at the time of the report.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to report alleged verbal abuse of Resident #1 to the New Jersey Department of Health as required by regulation.SS=D
Report Facts
Census: 95 Sample Size: 8
Employees Mentioned
NameTitleContext
Nursing Home AdministratorInterviewed regarding the abuse allegation and investigation
Director of NursingInterviewed regarding the abuse allegation and investigation
Nurse SupervisorAlleged to have verbally abused Resident #1
Inspection Report Routine Census: 93 Deficiencies: 0 Jul 15, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Sample size: 5
Inspection Report Complaint Investigation Census: 94 Deficiencies: 0 Jan 27, 2021
Visit Reason
The inspection was conducted as a complaint survey based on multiple complaint numbers NJ135407, NJ139777, NJ140101, and NJ140554.
Findings
The facility was found to be in compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities based on this complaint survey.
Complaint Details
Complaint numbers NJ135407, NJ139777, NJ140101, and NJ140554 were investigated and found to be in compliance.
Report Facts
Sample Size: 9
Inspection Report Routine Census: 93 Deficiencies: 0 Jan 14, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.
Report Facts
Sample size: 11

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