Inspection Reports for Complete Care at Dawnview LLC

1 DIANE DRIVE, WV, 26719

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Deficiencies per Year

16 12 8 4 0
2000
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2024
Severe High Moderate Low Unclassified

Census Over Time

42 49 56 63 70 77 Jan '00 Apr '08 Apr '11 Mar '16 Dec '20 Sep '23 Nov '24
Census Capacity
Inspection Report Complaint Investigation Deficiencies: 1 Dec 20, 2024
Visit Reason
The inspection was conducted as an investigation survey triggered by a complaint, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Complete Care At Dawnview LLC, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Investigation survey concluding on 11/06/24 with substantial compliance found and acceptance of plans of correction in lieu of onsite revisit.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by 483.10(b)(5)-(10), including providing notice in a language the resident understands and written acknowledgment.Level C
Report Facts
Event ID: 860Y11 Facility ID: WV51A001
Inspection Report Census: 59 Deficiencies: 0 Nov 25, 2024
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, and observations to determine compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found in compliance with all applicable Federal, State, and local Emergency Preparedness requirements.
Report Facts
Facility census: 59
Inspection Report Annual Inspection Census: 59 Deficiencies: 7 Nov 6, 2024
Visit Reason
An unannounced annual recertification, annual relicensure, facility reported incident (FRI) and complaint investigation survey was conducted at Complete Care at Dawnview from November 4 to November 6, 2024.
Findings
The survey identified multiple deficiencies including failure to revise care plans timely, incomplete abuse investigations, unsafe storage of wheelchairs, inaccurate resident transfer documentation, improper food storage and labeling, failure to appoint healthcare surrogate properly, and unsecured treatment carts.
Severity Breakdown
SS=E: 4 SS=D: 3
Deficiencies (7)
DescriptionSeverity
Failure to revise care plans regarding anemia, falls with injuries, dehydration, IV fluids, anticoagulant discontinuation, and hospice services for residents #28 and #18.SS=E
Failure to thoroughly investigate allegations of abuse and neglect, including incomplete witness statements and failure to notify police for resident #38.SS=D
Failure to provide a safe, clean, homelike environment due to unclean wheelchairs and cushions with foul odor and debris.SS=E
Failure to maintain accurate and complete resident records regarding transfer dates for residents #28 and #36.SS=D
Failure to store and label food properly, including open bags of elbow macaroni and tea bags without dates and expired coffee can.SS=E
Failure to follow proper procedures to appoint a healthcare surrogate for resident #35 who lacked capacity at the time of appointment.SS=D
Failure to ensure treatment cart was locked and secure, posing accident hazards to residents.SS=E
Report Facts
Facility census: 59 Deficiencies cited: 7 Residents reviewed for care plans: 21 Residents reviewed for abuse and neglect: 4 Residents reviewed for advance directives: 4 Residents reviewed for PASARR: 3
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingNotified about care plan deficiencies and transfer form inaccuracies; involved in abuse investigation and treatment cart lock issues
Licensed Social WorkerLicensed Social WorkerResponsible for PASARR submissions, healthcare surrogate form completion, and audits of care plans and POA documents
Certified Dietary ManagerCertified Dietary ManagerConducted food storage audit and education; discarded expired food items
AdministratorAdministratorAcknowledged issues with healthcare surrogate appointment and treatment cart lock; involved in abuse investigation
Admissions DirectorAdmissions DirectorInterviewed regarding PASARR documentation and diagnosis updates
Assistant Director of NursingAssistant Director of NursingInterviewed regarding resident code status and treatment cart issues
Inspection Report Routine Census: 59 Deficiencies: 5 Nov 5, 2024
Visit Reason
The inspection was conducted to assess compliance with fire safety codes, facility policies, and regulatory requirements related to resident rights, hazardous areas, cooking facilities, interior finishes, smoke barriers, and fire alarm system maintenance.
Findings
The facility was found deficient in multiple areas including failure to ensure hazardous areas were properly enclosed with door closures, cooking equipment was not maintained in approved locations, smoke barriers had penetrations, and the fire alarm system lacked documentation for semi-annual visual inspections. Corrective actions and audits were planned to address these deficiencies.
Severity Breakdown
SS=C: 4 SS=F: 1
Deficiencies (5)
DescriptionSeverity
Hazardous areas were not protected and separated by fire barriers with required door closures.SS=C
Cooking equipment (wheeled electric stovetop) was not maintained in the approved design location.SS=C
Interior wall and ceiling finishes had penetrations in smoke barriers not maintained to fire resistance rating.SS=F
Smoke barriers had penetrations in attic space near multiple rooms.SS=C
Fire alarm system lacked documentation for semi-annual visual inspection of smoke detectors.SS=C
Report Facts
Facility census: 59 Deficiency count: 5
Employees Mentioned
NameTitleContext
Maintenance DirectorInterviewed and acknowledged findings; responsible for audits and corrective actions
AdministratorAcknowledged findings during exit interview
Inspection Report Complaint Investigation Census: 58 Deficiencies: 0 Jun 14, 2024
Visit Reason
An unannounced complaint survey was conducted at Complete Care at Dawn View from 06/11/24 to 06/14/24.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and/or 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaints and two facility reportable incidents were substantiated with no citations.
Complaint Details
Complaints were substantiated with no citations. Facility Reportable Incident #32898 and Facility Reportable Incident #32020 were substantiated with no citation.
Report Facts
Facility Reportable Incident: 2
Inspection Report Follow-Up Deficiencies: 0 Jun 14, 2024
Visit Reason
An unannounced revisit was conducted at Complete Care at Dawnview on June 14, 2024, to follow up on the complaint survey concluding on April 10, 2024.
Findings
The facility was found to have corrected the previously cited deficient practices, as reflected on the CMS-2567B.
Complaint Details
This visit was a follow-up to a complaint survey. The previously cited deficiencies were corrected.
Inspection Report Complaint Investigation Census: 49 Deficiencies: 3 Apr 10, 2024
Visit Reason
An unannounced complaint investigation was conducted due to allegations of resident-to-resident sexual abuse and failure to maintain continuous oxygen supply for a resident.
Findings
The facility failed to report an allegation of sexual abuse within the required two-hour timeframe and failed to protect a non-communicative resident from sexual abuse. Additionally, the facility failed to ensure a resident maintained a continuous oxygen supply, resulting in oxygen deprivation for approximately 20 minutes.
Complaint Details
Complaint investigations #31427 and #31733 were substantiated. The facility failed to report a sexual abuse incident involving Resident #20 and Resident #14 within two hours and failed to protect residents from sexual abuse. The facility also failed to maintain continuous oxygen supply for Resident #50, resulting in oxygen deprivation and emergency intervention.
Severity Breakdown
SS=J: 2 SS=D: 1
Deficiencies (3)
DescriptionSeverity
Failure to report an allegation of sexual abuse within the required two-hour timeframe.SS=J
Failure to protect a defenseless, non-communicative resident from sexual abuse and to ensure other residents were protected from sexual abuse.SS=J
Failure to ensure a resident maintained a continuous oxygen supply as ordered.SS=D
Report Facts
Facility census: 49 Date of sexual abuse incident: Mar 29, 2024 Date sexual abuse reported: Apr 1, 2024 Oxygen deprivation duration: 20 BIMS score Resident #14: 0 BIMS score Resident #20: 0 BIMS score Resident #50: 10
Employees Mentioned
NameTitleContext
RN #36Registered NurseInvolved in sexual abuse incident; failed to report incident timely
NA #34Nurse AideObserved and intervened in sexual abuse incident
NHANursing Home AdministratorResponsible for reporting and education related to sexual abuse incident
DONDirector of NursingResponsible for education and monitoring related to sexual abuse and oxygen therapy
Inspection Report Complaint Investigation Census: 55 Deficiencies: 0 Sep 13, 2023
Visit Reason
An unannounced complaint survey was conducted at Complete Care at Dawnview from 09/12/23 to 09/13/23.
Findings
The facility was in substantial compliance with applicable regulations. Complaint #28769 was substantiated with no deficient practice, and Complaint #28971 was unsubstantiated with no related or unrelated deficiencies.
Complaint Details
Complaint #28769 was substantiated with no deficient practice. Complaint #28971 was unsubstantiated with no related or unrelated deficiencies.
Report Facts
Complaint number: 28769 Complaint number: 28971 Census: 55
Inspection Report Complaint Investigation Census: 55 Deficiencies: 0 Sep 12, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Complete Care at Dawn View from 09/12/23 to 09/13/23.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia Nursing Home Licensure Rules. Complaint #28971 was determined to be unsubstantiated.
Complaint Details
Complaint #28971 was unsubstantiated.
Inspection Report Annual Inspection Census: 56 Deficiencies: 15 Jan 10, 2023
Visit Reason
An unannounced annual recertification, annual relicensure, and complaint investigation survey was conducted at Complete Care at Dawnview from January 3 - 10, 2023.
Findings
The facility had multiple deficiencies including failure to maintain resident dignity, failure to provide appropriate treatment and services, medication regimen review deficiencies, unsafe and unclean environment, infection control issues, failure to maintain respiratory equipment, medication errors, failure to secure resident personal health information, and incomplete care plans for mental and psychosocial needs.
Complaint Details
Complaint #27711 was unsubstantiated with an unrelated deficiency cited at F908.
Severity Breakdown
SS=D: 11 SS=E: 4
Deficiencies (15)
DescriptionSeverity
Facility failed to ensure staff covered a Foley catheter drainage bag for Resident #45, affecting dignity.SS=D
Facility failed to provide treatment for Resident #1 with limited range of motion as ordered.SS=D
Facility failed to develop and maintain a policy for monthly drug regimen review with time frames and failed to identify a drug irregularity for Resident #16.SS=D
Facility failed to maintain a safe, clean, comfortable, and homelike environment; carpets were stained and frayed, tiles were broken, and bedside tables were in disrepair.SS=D
Facility failed to maintain an effective infection control program including improper PPE disposal, lack of enhanced barrier precaution signage, failure to sanitize hands before meals and during medication administration.SS=E
Facility failed to maintain respiratory equipment consistent with professional standards; oxygen tubing undated, filters dirty, and masks uncovered.SS=D
Facility failed to ensure residents' side rails were maintained according to manufacturer's recommendations; zip ties were used to secure bed rails.SS=E
Facility failed to secure personal and medical information in a manner that protected resident privacy; PHI was posted on the wall in Resident #1's room.SS=D
Facility failed to ensure pharmaceutical services provided routine medications to residents; medications were unavailable for Residents #5, #39, and #48.SS=E
Facility failed to ensure medications were labeled and stored properly; house stock medications and insulin pens were not dated when opened.SS=D
Facility failed to ensure psychotropic medication was prescribed with an adequate indication for use for Resident #16.SS=D
Facility failed to ensure residents were free of significant medication errors; Residents #5, #39, and #48 had omitted or unavailable medications.SS=E
Facility failed to develop and implement comprehensive person-centered care plans for residents with mental and psychosocial needs, including Residents #48 and #17.SS=D
Facility failed to develop and implement comprehensive person-centered care plans for residents with dementia, including Residents #48 and #17.SS=D
Facility failed to ensure respiratory care consistent with professional standards for Residents #14 and #39; oxygen tubing undated, filters dirty, masks uncovered.SS=D
Report Facts
Census: 56 Medication error rate: 6.82 Weight gain: 19 Missed insulin doses: 3
Employees Mentioned
NameTitleContext
Nursing Assistant #30Nursing AssistantNamed in catheter bag dignity finding
Director of NursingDirector of NursingNamed in multiple findings including drug regimen review and infection control
Nurse #62Registered NurseNamed in infection control and medication administration findings
LPN #14Licensed Practical NurseNamed in medication administration and medication dating findings
AdministratorFacility AdministratorNamed in environment and privacy findings
Maintenance DirectorMaintenance DirectorNamed in environment and bed rail findings
Activities Director #54Activities DirectorNamed in resident observation and infection control findings
Nurse Practitioner #85Nurse PractitionerNamed in mental health and medication findings
Assistant Director of NursingAssistant Director of NursingNamed in care plan and medication availability findings
Inspection Report Annual Inspection Deficiencies: 0 Jan 10, 2023
Visit Reason
The visit was conducted as an annual recertification and annual relicensure survey for Complete Care at Dawnview LLC.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. The review was based on plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Life Safety Deficiencies: 0 Jan 4, 2023
Visit Reason
The inspection was conducted to assess the facility's compliance with the National Fire Protection Association (NFPA) 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the NFPA 101 Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 24, 2022
Visit Reason
The inspection was conducted as a complaint investigation survey concluding on 08/16/2022, with review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Complete Care at Dawnview LLC, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia Nursing Home Licensure Rules, with previously cited deficient practices corrected.
Complaint Details
The complaint investigation survey concluded on 08/16/2022 with the facility in substantial compliance and no new deficiencies cited.
Inspection Report Complaint Investigation Census: 57 Deficiencies: 2 Aug 15, 2022
Visit Reason
An unannounced complaint investigation survey was conducted at Complete Care at Dawnview from August 15-16, 2022, based on complaints #26270 and #27200 which were substantiated with related deficiencies.
Findings
The facility failed to provide medications as ordered by physicians, including failure to administer prescribed topical medications and failure to follow physician orders for pain management medications for two residents. These deficiencies were substantiated through resident interviews, record reviews, and staff interviews.
Complaint Details
Complaint #26270 was substantiated with a related deficiency cited at F684. Complaint #27200 was substantiated with related deficiencies cited at F684 and F697.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failure to provide medication as ordered by the physician and failure to follow a physician order for a psychotropic medication for two residents.SS=D
Failure to ensure pain management was consistent with professional standards for two residents, including administration of pain medication outside prescribed parameters.SS=D
Report Facts
Facility census: 57 Residents reviewed for medication administration: 10 Residents reviewed for pain management: 5 Dates of medication administration errors: 6
Employees Mentioned
NameTitleContext
Director of Nursing (DON)Verified medication administration issues and provided education to nursing staff
Nursing Policy Educator (NPE)Responsible for educating licensed nursing staff on PRN medication usage and pain management protocols
Inspection Report Annual Inspection Census: 53 Deficiencies: 13 Sep 15, 2021
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Dawn View Center from September 7-15, 2021.
Findings
The survey identified multiple deficiencies including failure to protect resident dignity, failure to honor resident preferences, incomplete advance directive documentation, failure to notify Ombudsman of hospital transfers, inaccurate assessments, medication administration errors, infection control lapses, unsafe equipment, and inadequate staffing postings.
Complaint Details
Complaint #24868 was unsubstantiated with no related or unrelated deficiencies cited.
Severity Breakdown
SS=D: 11 SS=E: 2
Deficiencies (13)
DescriptionSeverity
Failure to ensure resident dignity; Resident #15 observed lying in bed wearing only a brief with privacy curtain not pulled; Resident #11's catheter bag uncovered.SS=D
Failure to ensure call bell was within reach of Resident #11.SS=D
Failure to honor resident self-determination; Resident #47's room change request and Resident #52's food preference not honored.SS=D
Failure to complete Physician Orders for Scope of Treatment (POST) forms correctly for five residents (#15, #23, #26, #44, #46).SS=E
Failure to notify Ombudsman of resident hospital transfer for Resident #15.SS=D
Inaccurate Minimum Data Set (MDS) assessment for oxygen use for Resident #39.SS=D
Failure to follow physician order for pain medication administration for Resident #20.SS=D
Failure to provide appropriate catheter care; Foley catheter tubing not anchored to Resident #11's leg.SS=D
Failure to provide proper tracheostomy care including hand hygiene and sterile technique for Resident #11.SS=D
Failure to post nurse staffing information in a location accessible to all residents.SS=D
Failure to complete and act on monthly medication regimen reviews; lack of physician documentation of review for Residents #7 and #11.SS=D
Failure to maintain a safe and sanitary environment; Resident #11's geri chair arms missing end caps and covered with adhesive and debris.SS=D
Failure to provide a safe and sanitary environment; personal items stored under soap dispenser in Resident #11's room.SS=D
Report Facts
Residents reviewed for POST form deficiencies: 5 Residents reviewed for medication regimen: 16 Residents reviewed for oxygen use MDS accuracy: 1 Residents reviewed for Foley catheter care: 2 Residents reviewed for tracheostomy care: 1 Residents reviewed for hospital transfers: 4 Residents reviewed for medication regimen review: 2 Facility census: 53
Employees Mentioned
NameTitleContext
LPN #35Licensed Practical NurseObserved performing tracheostomy care with improper hand hygiene
RN #25Registered NurseObserved placing medication without barrier and correcting jet nebulizer placement
DONDirector of NursingAcknowledged deficiencies in POST form signatures and medication regimen review
ADONAssistant Director of NursingObserved Foley catheter tubing not anchored and failed to wash hands after room exit
NA #49Nursing AssistantObserved improper glove use during peri-care
Nurse #62Licensed NurseObserved improper hand hygiene and blood glucose meter placement
AdministratorProvided statements regarding staffing posting and resident room change requests
Inspection Report Annual Inspection Deficiencies: 0 Sep 15, 2021
Visit Reason
The visit was the annual survey to assess compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules.
Findings
The facility, Dawn View Center, was found to be in substantial compliance with the applicable federal and state regulations based on review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Life Safety Deficiencies: 0 Sep 7, 2021
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 2012, and applicable Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Abbreviated Survey Census: 56 Deficiencies: 0 Jan 6, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency at Dawn View Center.
Findings
The facility was found in compliance with 42 CFR 483.80 infection control regulations, 42 CFR 483.73 related to E-0024 (b)(6), and CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Total census: 56
Inspection Report Abbreviated Survey Census: 54 Deficiencies: 0 Dec 8, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency on December 15, 2020.
Findings
The facility was found out of compliance with 42 CFR 483.80 infection control regulations, 42 CFR 483.73 related to E-0024 (b)(6), and the Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Report Facts
Census: 54
Inspection Report Routine Census: 53 Deficiencies: 0 Jul 14, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency.
Findings
The facility was found in compliance with infection control regulations and CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Census: 53
Inspection Report Annual Inspection Deficiencies: 0 Aug 15, 2019
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia state nursing home licensure rules.
Findings
The facility, Dawn View Center, was found to be in substantial compliance with the applicable federal and state regulations. A review of plans of correction and credible evidence was accepted in lieu of an onsite revisit, confirming compliance with previously cited deficient practices.
Inspection Report Annual Inspection Census: 62 Deficiencies: 12 Jun 6, 2019
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Dawn View Center from 06/03/19 through 06/06/19 to assess compliance with federal and state regulations.
Findings
The survey identified multiple deficiencies including failure to ensure timely administration of medications, inadequate environment maintenance, inaccurate resident assessments, incomplete care plans, failure to follow physician orders, insufficient staffing, infection control lapses, and incomplete vaccination documentation.
Severity Breakdown
SS=D: 5 SS=E: 7
Deficiencies (12)
DescriptionSeverity
Failure to ensure resident's right to make choices related to bedtime medication administration times.SS=D
Failure to maintain a safe, clean, comfortable, and homelike environment including repair of shower tiles, secure safety rails, and clean room divider curtains.SS=E
Inaccurate Minimum Data Set (MDS) assessments for residents regarding multi-drug resistant organisms and restraints.SS=D
Failure to implement comprehensive care plans addressing resident bed mobility and toileting needs.SS=D
Failure to ensure residents receive treatment and care in accordance with physician orders including medication administration and laboratory testing.SS=E
Failure to assist resident with making vision appointment as ordered by Nurse Practitioner.SS=D
Failure to provide an environment free of accident hazards; unsecured razors and sharp mop handle found in shower room.SS=D
Insufficient nursing staff to meet resident needs timely, including delayed call light response and late medication administration.SS=E
Failure to act upon pharmacist recommendations for blood sugar monitoring and failure to obtain physician orders accordingly.SS=E
Dietary manager not certified or enrolled in a certified dietary manager course as required.SS=E
Failure to maintain infection prevention and control program including improper hand hygiene and failure to use personal protective equipment in isolation.SS=E
Failure to ensure residents are offered pneumococcal immunization or document vaccination history.SS=E
Report Facts
Facility census: 62 Late medication administrations: 11 Pharmacist recommendation date: 2019 Dietary manager weekly hours: 12
Employees Mentioned
NameTitleContext
LPN #49Licensed Practical NurseNamed in medication error and resident death related to failure to administer Nitroglycerin
RN #13Minimum Data Set Registered NurseNamed in inaccurate MDS assessment finding
LPN #15Licensed Practical NurseNamed in failure to follow physician orders for blood sugar monitoring
Dietary Manager #100Dietary ManagerNamed in dietary staffing and certification deficiency
NA #28Nursing AssistantNamed in infection control deficiency for failure to don PPE
NA #26Nursing AssistantNamed in infection control deficiency for improper hand hygiene
Inspection Report Life Safety Deficiencies: 0 Jun 4, 2019
Visit Reason
The inspection was conducted to assess the facility's compliance with NFPA 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Annual Inspection Deficiencies: 0 Mar 26, 2018
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia state nursing home licensure rules.
Findings
The facility, Dawn View Center, was found to be in substantial compliance with the applicable federal and state regulations. Plans of correction and credible evidence were accepted in lieu of an onsite revisit, confirming compliance with previously cited deficient practices.
Inspection Report Annual Inspection Census: 65 Deficiencies: 6 Feb 15, 2018
Visit Reason
An unannounced annual recertification and relicensure survey was conducted at Dawn View Center from February 12, 2018 through February 15, 2018.
Findings
The survey identified deficiencies including failure to notify a physician of a high blood sugar reading for a resident, failure to ensure personal privacy during treatments, failure to revise a care plan to include a pressure relieving boot, failure to communicate diabetic shoe recommendations to the physician, failure to provide ordered pressure relieving devices to a resident, and failure to use pasteurized eggs for sunny side up eggs.
Severity Breakdown
SS=D: 5
Deficiencies (6)
DescriptionSeverity
Failed to notify Resident #10's physician of a blood sugar reading of 410 on 2/11/18 and failed to follow physician's orders regarding insulin.SS=D
Failed to provide personal privacy for Resident #18 during treatment when the door was left open and resident was visible from the hallway.SS=D
Failed to revise Resident #48's care plan to include the pressure relieving boot ordered for her left heel.
Failed to ensure Resident #23 received timely treatment and care by not communicating diabetic shoe recommendations to the physician and delaying prescription.SS=D
Failed to ensure Resident #48 had the ordered pressure relieving boot in place to promote healing of a stage 4 pressure ulcer on her left heel.SS=D
Failed to use pasteurized eggs to make sunny side up eggs served to residents.SS=D
Report Facts
Facility census: 65 Survey dates: February 12, 2018 through February 15, 2018 Survey sample size: 16
Employees Mentioned
NameTitleContext
Nurse #44Interviewed regarding Resident #10's blood sugar and insulin administration
Director of Nursing (DON)Director of NursingInterviewed regarding multiple deficiencies including Resident #10's blood sugar notification and Resident #18 privacy
Assistant Director of Nursing (ADON)Assistant Director of NursingInterviewed regarding Resident #18 privacy and Resident #23 diabetic shoe prescription delay
Nurse #55Interviewed regarding communication of diabetic shoe recommendation for Resident #23
Cook #68Interviewed regarding use of eggs for sunny side up eggs
Nurse Practice EducatorProvided re-education to nursing staff on multiple issues including physician notification and privacy
Inspection Report Life Safety Deficiencies: 0 Feb 14, 2018
Visit Reason
The inspection was conducted to assess compliance with NFPA 101, Life Safety Code, 2012, and to verify compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Complaint Investigation Deficiencies: 0 Feb 2, 2017
Visit Reason
The inspection was conducted as a complaint investigation, including a Quality Indicator Survey, State Licensure Survey, and Complaint survey concluding on 2017-01-06.
Findings
The facility, Dawn View Center, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules. The previously cited deficient practices were corrected as evidenced by accepted plans of correction and credible evidence.
Complaint Details
Complaint Reference number #16952 was investigated. The facility was found in substantial compliance with no outstanding deficiencies.
Inspection Report Annual Inspection Census: 63 Deficiencies: 3 Jan 6, 2017
Visit Reason
Unannounced off hours annual Quality Indicator Survey, State Licensure Survey, and a Complaint Investigation were conducted at Dawn View Center from 01/02/2017 through 01/05/2017.
Findings
The facility was found deficient in timely reporting and thorough investigation of allegations of abuse/neglect involving multiple residents. Additionally, the facility failed to assess and treat pain for a resident with a dislocated shoulder. Plans of correction include staff reeducation and audits to ensure compliance.
Complaint Details
Complaint Investigation #16952 was substantiated with related deficiencies involving failure to report and investigate allegations of abuse/neglect for Residents #19, #21, #73, and #4.
Severity Breakdown
SS=E: 2 SS=D: 1
Deficiencies (3)
DescriptionSeverity
Failure to report allegations of abuse/neglect to required State agencies in a timely manner for four of fifteen grievances/concerns.SS=E
Failure to thoroughly investigate an allegation of abuse/neglect for one of two residents identified during a review of reportable incidents.SS=E
Failure to assess and treat Resident #19 for pain when she experienced a dislocation of left shoulder.SS=D
Report Facts
Facility census: 63 Survey dates: Survey conducted from 2017-01-02 through 2017-01-05 Survey completion date: Report completed on 2017-01-06 Survey sample size: 27 Grievances/concerns reviewed: 15 Grievances/concerns not reported: 4
Employees Mentioned
NameTitleContext
Nursing Home AdministratorInterviewed regarding failure to report and investigate allegations of abuse/neglect
Director of NursingInterviewed regarding failure to report and investigate allegations of abuse/neglect
Employee #5Licensed Practical NurseInvolved in care of Resident #19 during injury period; statements not obtained timely
Employee #15Licensed Practical NurseInvolved in care of Resident #19 during injury period; statements not obtained timely
Employee #28Nurse AideInvolved in care of Resident #19 during injury period; statements not obtained timely
Inspection Report Routine Census: 64 Deficiencies: 8 Jan 5, 2017
Visit Reason
Routine inspection of the facility to assess compliance with NFPA 101 Life Safety Code and other regulatory requirements.
Findings
The facility was found deficient in multiple areas including exit signage illumination, hazardous area door closures, fire alarm system policies, sprinkler system maintenance, corridor door smoke resistance, smoke barrier construction, fire drill scheduling, and electrical system maintenance. Corrective actions and plans of correction were submitted for each deficiency.
Severity Breakdown
SS=C: 7 SS=B: 1
Deficiencies (8)
DescriptionSeverity
Failed to provide exit signs with continuous illumination.SS=C
Failed to maintain hazardous areas with self-closing doors.SS=C
Failed to provide a complete fire alarm system policy including notification of authority having jurisdiction.SS=B
Failed to maintain sprinkler piping free from loading with wires draped across sprinkler piping.SS=C
Failed to maintain corridor doors capable of resisting smoke for at least 20 minutes due to warping.SS=C
Failed to maintain smoke barrier construction to a 1/2-hour fire resistance rating due to holes and gaps around wiring and sprinkler piping.SS=C
Failed to hold fire drills at unexpected times and under varying conditions.SS=C
Failed to maintain electrical wiring and equipment in accordance with NFPA 70, including missing junction box covers and unsecured conduit.SS=C
Report Facts
Census: 64 Deficiencies cited: 8
Employees Mentioned
NameTitleContext
Maintenance DirectorNamed in multiple findings related to exit signage, hazardous area doors, fire alarm system, sprinkler system, corridor doors, smoke barriers, fire drills, and electrical system maintenance
Property ManagerNamed in relation to re-education and oversight of maintenance staff for corrective actions
Inspection Report Complaint Investigation Census: 65 Deficiencies: 0 Mar 2, 2016
Visit Reason
An unannounced complaint investigation was conducted due to Complaint Reference 15153.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with applicable regulations.
Complaint Details
The complaint allegations were unsubstantiated.
Report Facts
Sample size: 8
Inspection Report Plan of Correction Deficiencies: 0 Oct 29, 2015
Visit Reason
The document is a plan of correction submitted in response to a Quality Indicator Survey concluding on 09/24/2015, accepted in lieu of an onsite revisit.
Findings
The facility, Dawn View Center, is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, with previously cited deficient practices addressed through plans of correction.
Report Facts
Survey conclusion date: Sep 24, 2015
Inspection Report Life Safety Census: 64 Capacity: 66 Deficiencies: 5 Sep 30, 2015
Visit Reason
The inspection was conducted to evaluate compliance with NFPA 101 Life Safety Code standards, including sprinkler system maintenance, portable heating device prohibition, emergency generator maintenance, and electrical wiring safety.
Findings
The facility failed to maintain sprinkler pipes free from external loads, keep sprinkler heads free of paint and debris, ensure sprinkler escutcheons fit properly, maintain required annual sprinkler inspections, prohibit portable space heaters in resident areas, maintain emergency generator testing and documentation, and ensure all electrical junction boxes had covers.
Severity Breakdown
SS=C: 2 SS=B: 3
Deficiencies (5)
DescriptionSeverity
Sprinkler pipes had external loads such as wires lying on them, sprinkler heads had paint and debris, and some sprinkler escutcheons were missing or improperly fitted.SS=C
Facility failed to document required annual sprinkler inspections.SS=C
Portable space heating device found in resident occupied space, violating NFPA 101 standards.SS=B
Emergency generator maintenance logs lacked weekly battery specific gravity readings and electrolyte level records.SS=B
Two electrical junction boxes were missing required covers.SS=B
Report Facts
Facility census: 64 Total capacity: 66 Generator log review period: 12 Inspection time periods: 10
Employees Mentioned
NameTitleContext
Maintenance DirectorAcknowledged deficiencies related to sprinkler system, portable heater, generator maintenance, and electrical junction boxes during inspection
Inspection Report Annual Inspection Census: 64 Deficiencies: 7 Sep 24, 2015
Visit Reason
An unannounced annual Quality Indicator Survey was conducted at Dawn View Center from September 21, 2015 through September 24, 2015 to assess compliance with federal regulations through observations, record reviews, interviews, and facility documentation.
Findings
The facility was found deficient in multiple areas including inaccurate comprehensive assessments for residents, incomplete care plans, failure to implement care plans, inadequate infection control practices, improper food handling and storage, incomplete clinical records, and failure to follow physician orders related to blood sugar monitoring and medication assessments.
Severity Breakdown
SS=D: 5 SS=E: 2
Deficiencies (7)
DescriptionSeverity
Comprehensive assessments for three residents did not accurately reflect contracture status or eating ability.SS=D
Care plans lacked measurable goals and interventions for residents with fistulas, urinary incontinence, and skin tears.SS=D
Failure to implement care plan for monitoring laboratory results and notifying physician for one resident.SS=D
Failure to provide care and services to attain or maintain highest practicable well-being including lack of assessments after PRN pain and anti-anxiety medication administration.SS=E
Failure to store, prepare, distribute, and serve food under sanitary conditions including contaminated gloves used during food preparation and improper storage of ice packs.SS=E
Failure to maintain an effective infection control program; nurse aide did not follow proper glove use and handwashing when caring for a resident on contact isolation.SS=D
Failure to maintain accurate and complete clinical records including incorrect weight documentation and incomplete nutritional supplement intake documentation.SS=D
Report Facts
Residents in survey sample: 17 Facility census: 64 Weight loss percentage: 10.9 PRN pain medication missed reassessments: 3 PRN anti-anxiety medication missed reassessments: 3
Employees Mentioned
NameTitleContext
Licensed Practical Nurse (LPN) #74Interviewed regarding resident contracture status
Minimum Data Set (MDS) CoordinatorInterviewed regarding inaccuracies in resident assessments
Director of Nursing (DON)Interviewed regarding care plan deficiencies, infection control, and physician notification failures
Clinical Reimbursement Coordinator (CRC)Responsible for audits and corrections of assessments and care plans
Dietary Manager (DM)Observed food preparation and storage deficiencies
Nurse Aide (NA) #6Observed failing to follow infection control procedures with resident on contact isolation
Registered Dietitian (RD) #89Responsible for nutritional assessments
Inspection Report Plan of Correction Deficiencies: 1 Aug 19, 2014
Visit Reason
The document is a plan of correction related to a Quality Indicator and Licensure Survey for a long term care facility, accepted in lieu of an onsite revisit.
Findings
The facility, Dawn View Center, was found to be in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules, with previously cited deficient practices addressed through plans of correction and credible evidence.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights and rules in a language they understand, including notice of Medicaid benefits and charges.Level C
Inspection Report Annual Inspection Census: 66 Deficiencies: 13 Jul 9, 2014
Visit Reason
Unannounced annual Quality Indicator and State Licensure Surveys were conducted at Dawn View Center from June 25, 2014 through July 9, 2014.
Findings
The survey identified multiple deficiencies including failure to involve a resident in advance directive decisions, failure to secure surety bond for resident funds, unsanitary housekeeping conditions, inaccurate comprehensive assessments, failure to maintain dignity of residents, incomplete care plans, unnecessary medications without proper monitoring, medication errors including crushing extended release tablets, improper infection control practices including failure to maintain isolation, and incomplete medical records.
Severity Breakdown
SS=D: 6 SS=E: 4 SS=F: 1 SS=A: 1
Deficiencies (13)
DescriptionSeverity
Failure to ensure a resident was involved in the formulation of her advance directive.SS=D
Failure to secure a surety bond sufficient to cover residents' personal funds.SS=D
Failure to maintain a sanitary, safe, and comfortable environment including urine odors and discolored tiles.SS=E
Failure to conduct accurate comprehensive assessments for residents.SS=D
Failure to maintain dignity and respect of a resident due to disruptive roommates and odor.SS=D
Failure to develop comprehensive care plans with measurable goals and interventions for residents.SS=E
Failure to ensure drug regimens were free from unnecessary drugs including lack of monitoring and non-pharmacological interventions.SS=E
Failure to maintain medication error rate below 5%, including crushing extended release tablets and incorrect dosing.SS=D
Failure to maintain sanitary food handling and preparation practices.SS=F
Failure to provide pharmaceutical services ensuring accurate acquiring, receiving, dispensing, and administering of drugs.SS=D
Failure to maintain an infection control program including failure to maintain isolation for a resident with MRSA and improper labeling of care equipment.SS=E
Failure to maintain complete, accurate, and accessible clinical records.SS=A
Failure to maintain an effective Quality Assessment and Assurance Committee that identifies and acts on quality deficiencies.SS=E
Report Facts
Residents in sample: 34 Medication error rate: 8.57 Residents with personal funds: 39 Surety bond amount: 50000 Facility census: 66 Residents with medication irregularities: 5
Employees Mentioned
NameTitleContext
Employee #87Registered NurseAdministered incorrect dose of magnesium oxide and crushed extended release tablets
Employee #41Assistant Director of NursesAcknowledged lack of documentation of behaviors prior to PRN medication administration
Employee #9MDS NurseAcknowledged inaccurate MDS assessments and care plans
Employee #12MDS NurseAcknowledged inaccurate MDS assessments and care plans
Employee #100Clinical Operations ManagerAcknowledged pharmacist's failure to identify medication irregularities
Employee #98Registered DietitianObserved without hair restraint and touching face during food preparation
Employee #60CookObserved touching face and not washing hands before food handling
Employee #89Licensed Practical NurseUnaware of isolation discontinuation for Resident #1
Employee #82Nursing AssistantObserved uncovered and unlabeled bedpan
Employee #54Registered NurseInvolved in advance directive deficiency for Resident #29
Employee #56Nursing AssistantReported resident refusal to wear pressure relieving boots
Employee #24Social WorkerReported no appropriate room available for Resident #18
Employee #42Licensed Practical NurseReported on disruptive behaviors of residents in shared room
Inspection Report Life Safety Deficiencies: 0 Jul 9, 2014
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was found to be without waivers and in compliance with the Life Safety Code.
Inspection Report Complaint Investigation Deficiencies: 0 Jan 2, 2014
Visit Reason
The inspection was conducted as a complaint investigation based on complaint references 13285 and 9268 from 12/30/13 to 01/02/14.
Findings
The complaint investigation was unsubstantiated with no citations issued.
Complaint Details
Complaint Reference: 13285 / 9268. The complaint was unsubstantiated with no citations.
Report Facts
Complaint Reference: Complaint numbers 13285 and 9268
Inspection Report Plan of Correction Deficiencies: 1 Mar 11, 2013
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a regulatory inspection of the facility.
Findings
The facility was cited for deficiencies related to informing residents of their rights, rules, services, and charges in accordance with regulatory requirements.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility.SS=C
Inspection Report Annual Inspection Census: 59 Deficiencies: 8 Jan 25, 2013
Visit Reason
The inspection was an annual quality indicator and licensure survey conducted to assess compliance with federal regulations for nursing facilities.
Findings
The facility was cited for multiple deficiencies including failure to notify a physician when medication was withheld, failure to provide dignified dining experiences, incomplete comprehensive care plans, failure to revise care plans after falls, improper food storage, failure to properly store and dispose of medications, inadequate infection control signage for a resident with a multi-drug resistant organism, and incomplete and inaccurate medical records related to wound care orders.
Severity Breakdown
SS=D: 5 SS=E: 3
Deficiencies (8)
DescriptionSeverity
Failure to notify physician when medication (Remeron) was held for 19 consecutive days.SS=D
Failure to provide a dining atmosphere that maintained dignity and respect; residents were not served meals together.SS=D
Failure to develop comprehensive care plans for urinary tract infections and bladder function decline.SS=D
Failure to revise comprehensive care plans following accidents/falls for residents #36 and #88.SS=D
Failure to maintain proper sanitary food storage; chili stored in freezer with lid not tightly closed.SS=E
Failure to destroy expired medications and failure to provide separately locked compartments for controlled drugs (Ativan).SS=E
Failure to post transmission-based precaution signage for resident with carbapenem-resistant Klebsiella pneumoniae (CRKP).SS=E
Failure to maintain complete and accurate medical records; wound care orders expired but treatments continued without new orders.SS=D
Report Facts
Facility census: 59 Sample residents: 34 Medication held days: 19 Expired medication bags: 13 Expired medication dates: 3 Documented accident/falls: 2 Wound treatment order duration: 14
Employees Mentioned
NameTitleContext
Employee #41Director of NursingConfirmed no physician notification for held medication; confirmed care plans not revised after falls; present during medication room inspection
Employee #31Dietary ManagerConfirmed improper food storage of chili in freezer
Employee #54MDS CoordinatorConfirmed no care plan for urinary incontinence for resident #36
Employee #2Nurse EducatorConfirmed wound care orders expired but treatments continued; planned to write late entry order
Employee #75Medical Records PersonnelConfirmed no new wound care orders written after expiration
Employee #81Registered NurseObserved performing wound care using expired orders
Employee #38Registered NurseAssisted with wound care using expired orders
Inspection Report Life Safety Census: 59 Capacity: 66 Deficiencies: 3 Jan 24, 2013
Visit Reason
The inspection was conducted to evaluate compliance with NFPA 101 Life Safety Code standards related to smoke barriers, fire alarm system maintenance, sprinkler system installation, and overall fire safety in the facility.
Findings
The facility failed to maintain smoke barrier walls with the required fire resistance rating due to unsealed penetrations and missing sheet rock. The fire alarm system's smoke detector sensitivity testing was not conducted or documented as required. Additionally, sprinkler piping was improperly used to support nonsystem components such as cables.
Severity Breakdown
SS=C: 2 SS=B: 1
Deficiencies (3)
DescriptionSeverity
Smoke barriers were not maintained to provide at least one half hour fire resistance rating due to unsealed wire penetrations and missing sheet rock.SS=C
Fire alarm system smoke detectors were not tested and documented for sensitivity as required by NFPA 72.SS=C
Sprinkler piping was used to support nonsystem components such as cables, violating NFPA 13 standards.SS=B
Report Facts
Facility census: 59 Total capacity: 66 Date of inspection: Jan 24, 2013 Date of last smoke detector sensitivity test: 2011
Employees Mentioned
NameTitleContext
Maintenance staffAcknowledged unsealed penetrations in smoke barriers and improper use of sprinkler piping
Inspection Report Complaint Investigation Deficiencies: 0 Dec 21, 2012
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference numbers 12259 / 7424.
Findings
The complaint was unsubstantiated and no citations were issued as a result of the investigation.
Complaint Details
Complaint reference 12259 / 7424 was investigated and found to be unsubstantiated with no citations.
Inspection Report Complaint Investigation Deficiencies: 0 Oct 25, 2012
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference 12143 / 7178.
Findings
The complaint was found to be unsubstantiated with no deficiencies cited in the report.
Complaint Details
Complaint Reference: 12143 / 7178. The complaint was unsubstantiated according to the report.
Report Facts
Complaint Reference Number: 12143 Complaint Reference Number: 7178
Inspection Report Life Safety Deficiencies: 0 Apr 12, 2011
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Annual Inspection Census: 60 Deficiencies: 5 Apr 7, 2011
Visit Reason
The inspection was conducted concurrently with the facility's annual Federal Medicare/Medicaid certification resurvey and State licensure inspection, including investigation of two unsubstantiated complaints.
Findings
The facility was found deficient in several areas including failure to adequately address the care needs of a dialysis resident in the comprehensive care plan, failure to ensure timely Level II evaluations for residents with mental illness or mental retardation, and medication errors including a medication error rate exceeding 5% and significant medication errors related to antihypertensive medications.
Complaint Details
Complaint references #11095 and #11066 were investigated concurrently and found unsubstantiated with no related deficiencies cited.
Severity Breakdown
SS=D: 5
Deficiencies (5)
DescriptionSeverity
Failure to adequately address the needs of a dialysis resident in the comprehensive care plan, including missing dialysis center contact information, nutritional needs on dialysis days, and transportation arrangements.SS=D
Failure to ensure the needs of residents with mental illness and/or mental retardation for specialized services were identified prior to admission for two residents.SS=D
Failure to provide necessary care and services to attain or maintain the highest practicable well-being for a dialysis resident, including missing dialysis center contact information for emergency use.SS=D
Facility failed to ensure it was free of medication error rates of five percent or greater, with a 5.5% error rate observed during medication pass affecting one resident.SS=D
Facility failed to ensure one resident was free of significant medication errors by administering three antihypertensive medications despite physician orders to hold if blood pressure was below 140/80.SS=D
Report Facts
Residents observed during medication pass: 11 Medication error rate: 5.5 Total medication administration opportunities observed: 54 Stage II sample residents: 28 Facility census: 60
Employees Mentioned
NameTitleContext
Employee #50Director of NursesInterviewed regarding dialysis resident care plan deficiencies and medication error findings.
Employee #36Assistant Director of NursesInterviewed regarding dialysis resident care plan deficiencies and medication error findings.
Employee #51Licensed Practical NurseObserved administering medications resulting in medication errors to Resident #90.
Inspection Report Complaint Investigation Deficiencies: 0 Nov 30, 2010
Visit Reason
The inspection was conducted in response to complaint reference #10328.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the inspection.
Complaint Details
Complaint reference #10328 was investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Life Safety Deficiencies: 0 Dec 8, 2009
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Annual Inspection Census: 61 Deficiencies: 4 Nov 18, 2009
Visit Reason
The inspection was conducted as an annual survey to assess the facility's compliance with regulatory requirements related to resident rights, care planning, medication management, and professional standards of care.
Findings
The facility was found deficient in multiple areas including failure to ensure residents' rights were exercised by legally appointed representatives, inadequate comprehensive care plans addressing psychoactive medication use, failure to meet professional standards in medication administration, and medication regimens containing unnecessary drugs.
Severity Breakdown
SS=D: 4
Deficiencies (4)
DescriptionSeverity
Facility failed to assure the rights of one resident were protected by allowing a person other than the legally appointed representative to make healthcare decisions.SS=D
Facility failed to adequately address problems identified through resident assessment in the comprehensive care plan for one resident.SS=D
Facility did not ensure professional standards were met when a nurse administered medication via gastric tube without proper placement verification.SS=D
Facility did not ensure medication regimen was free from unnecessary drugs for one resident receiving antianxiety and hypnotic medications without adequate indications or excessive duration.SS=D
Report Facts
Facility census: 61 Sampled residents: 15 Sampled residents: 13 Medication dose: 30 Medication dose: 10 Medication dose: 0.25 Medication dose: 7.5 Medication doses: 1
Employees Mentioned
NameTitleContext
Director of NursingInterviewed regarding psychoactive medication care planning and medication regimen for Resident #50 and Resident #2
AdministratorInterviewed regarding psychoactive medication care planning
Nurse (Employee #34)Observed administering medication via gastric tube without proper placement verification
Social WorkerVerified involvement of DPOA/MPOA in healthcare decision for Resident #40
Inspection Report Complaint Investigation Census: 63 Deficiencies: 1 Dec 10, 2008
Visit Reason
The inspection was conducted as a complaint investigation related to allegations concerning the facility's failure to provide proper notice and procedures regarding a resident's discharge.
Findings
The facility failed to provide a written thirty-day advance notice of discharge to Resident #22, did not notify the resident or her responsible party in a timely manner, and discharged the resident without proper communication or opportunity to appeal. This resulted in actual harm to the resident, who experienced mental anguish upon losing her bed and belongings.
Complaint Details
Complaint reference #2-8343 was substantiated with deficiencies cited. The complaint involved Resident #22 being discharged without proper notice or opportunity to appeal, causing mental anguish.
Severity Breakdown
SS=G: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide a written thirty-day advance notice of discharge including reason, date, and right to appeal to the resident or responsible party.SS=G
Report Facts
Facility census: 63 Complaint reference number: 2 Complaint reference number: 2
Employees Mentioned
NameTitleContext
Employee #3Licensed Practical Nurse (LPN)Noted resident's condition and transfer to hospital
Employee #13NurseRecorded communication with resident's power of attorney
Employee #14NurseCared for Resident #22 at time of transfer and provided hospital transfer packet
AdministratorAcknowledged discharge decision and communication failures
Social WorkerNotified resident's family and involved in discharge process
Hospital Social WorkerInteracted with resident post-discharge and started reapplication process
Inspection Report Plan of Correction Deficiencies: 1 Nov 4, 2008
Visit Reason
The document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance for the facility Complete Care at Dawnview LLC.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10).Level C
Inspection Report Life Safety Census: 62 Deficiencies: 3 Sep 22, 2008
Visit Reason
The inspection was conducted to evaluate compliance with the NFPA 101 Life Safety Code Standard, specifically focusing on the fire alarm system's installation, testing, and maintenance.
Findings
The facility's annual fire alarm inspection report was found to be incomplete. The report did not confirm the existence or functional status of magnetic locking devices on exit doors, the auto-dialer, or the monitoring entity. Additionally, the report did not state the date and time the system was returned to normal operation.
Severity Breakdown
SS=C: 3
Deficiencies (3)
DescriptionSeverity
The facility annual fire alarm inspection report did not identify, acknowledge, or confirm the existence or functional status of magnetic locking devices on designated exit doors.SS=C
The inspection report did not identify, acknowledge, or confirm the existence or functional status of the auto-dialer or the monitoring entity.SS=C
The inspection report did not state the date and time that the fire alarm system was returned to normal operation.SS=C
Report Facts
Facility census: 62 Inspection report date: Mar 26, 2008
Inspection Report Complaint Investigation Census: 63 Deficiencies: 4 Sep 19, 2008
Visit Reason
The inspection was conducted as a substantiated complaint investigation (#2-8236) concurrently with the facility's annual Federal Medicare/Medicaid certification resurvey and State licensure inspection.
Findings
The facility was found deficient in multiple areas including failure to report allegations of neglect for two residents, failure to provide timely reasonable accommodations after a resident's request for a bedside commode following falls, failure to ensure accurate and complete assessments for a resident undergoing outpatient dialysis, and failure to maintain sanitary food storage and serving conditions in the kitchen.
Complaint Details
Complaint reference #2-8236 was substantiated with deficiencies cited. The complaint investigation was conducted concurrently with the annual certification resurvey and state licensure inspection.
Severity Breakdown
SS=D: 3 SS=F: 1
Deficiencies (4)
DescriptionSeverity
Failure to report allegations of neglect to appropriate officials for two residents (#9 and #64).SS=D
Failure to provide reasonable accommodation in a timely manner after a resident (#4) requested a bedside commode following two falls.SS=D
Failure to ensure one resident (#53) received an accurate and complete assessment necessary to evaluate nursing needs related to outpatient dialysis treatments.SS=D
Failure to ensure food was stored and served under sanitary conditions in the kitchen, including improper hand hygiene and open food containers.SS=F
Report Facts
Facility census: 63 Sampled residents: 15 Sampled residents: 13 Dialysis Anemia Progress reports: 3
Inspection Report Plan of Correction Deficiencies: 1 Jul 1, 2008
Visit Reason
This document is a Plan of Correction submitted by the facility in response to cited deficiencies during a prior inspection.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand. The deficiency is identified as F 156 with a severity of SS=C.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges in an understandable language.SS=C
Inspection Report Plan of Correction Deficiencies: 1 Jul 1, 2008
Visit Reason
This document is a Plan of Correction submitted by the facility in response to cited deficiencies during a prior inspection.
Findings
The report includes a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges as required by regulations.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights, rules, services, and charges as required.Level C
Inspection Report Plan of Correction Deficiencies: 1 Jul 1, 2008
Visit Reason
This document is a plan of correction related to deficiencies identified in a prior inspection of the facility Complete Care at Dawnview LLC.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Follow-Up Census: 63 Deficiencies: 3 May 12, 2008
Visit Reason
Follow-up visit after the Federal Monitoring Survey conducted on 03/13/08 to assess compliance with previously cited deficiencies and identify any new deficiencies.
Findings
The facility was found to be in compliance with nine of the previous eleven deficiencies but remained out of compliance with two previously cited deficiencies (F309 and F314) and one new deficiency (F441). Deficiencies involved failure to monitor laboratory results and follow-up, failure to maintain aseptic technique during wound dressing changes, and infection control issues.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failure to assure that laboratory results were monitored for completion and/or the need to follow-up with additional orders for three sampled residents (#40, #61, #62).SS=D
Failure to ensure aseptic technique was maintained during the application of a wound dressing to a pressure sore for one resident (#48).SS=D
Failure to ensure aseptic technique was maintained during a wound dressing change for one resident (#53).SS=D
Report Facts
Facility census: 63 Previously cited deficiencies: 11 Deficiencies in compliance: 9 Deficiencies out of compliance: 2 New deficiencies cited: 1
Employees Mentioned
NameTitleContext
Director of NursingAcknowledged failure to request labs and discussed procedures for lab monitoring.
AdministratorAgreed that lab orders were not carried out promptly and verified missed lab orders.
Nurse Employee #52Observed failing to maintain aseptic technique during wound dressing change for Resident #48.
Nurse Employee #50Observed failing to maintain aseptic technique during wound dressing change for Resident #53.
Inspection Report Complaint Investigation Census: 59 Deficiencies: 2 Apr 7, 2008
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-8113, substantiated with deficiencies cited related to failure to notify the physician of changes in a resident's condition.
Findings
The facility failed to notify the physician timely about Resident #1653's worsening edema and erythema, resulting in delayed treatment and harm. The resident was hospitalized after a delay in medical intervention despite multiple nurse assessments and physician notifications. The facility also failed to conduct a thorough assessment on 03/26/08 and did not properly document communication with the physician.
Complaint Details
Complaint reference #2-8113 was substantiated with deficiencies cited related to failure to notify the physician and delayed treatment causing harm to Resident #1653.
Severity Breakdown
Level C: 1 Level G: 1
Deficiencies (2)
DescriptionSeverity
Failure to notify the physician of changes in Resident #1653's condition for possible edema and erythema.Level C
Failure to assure a comprehensive resident assessment and obtain timely medical intervention for an acute change in condition for Resident #1653, resulting in harm.Level G
Report Facts
Facility census: 59 Weight gain: 16.6 Dates of nurse notes: 03/26/08, 03/29/08, 04/02/08
Employees Mentioned
NameTitleContext
Staff Development Coordinator (Employee #83)Nurse who initially assessed Resident #1653 and failed to notify physician properly
Nurse (Employee #60)Second nurse who assessed Resident #1653 and contacted physician leading to antibiotic orders
Director of Nursing (DON)Interviewed regarding resident care and physician notification
AdministratorInterviewed and acknowledged lack of thorough assessment and documentation
Inspection Report Monitoring Census: 63 Deficiencies: 11 Mar 13, 2008
Visit Reason
A Federal Monitoring Survey was conducted at Dawn View Center from March 11-13, 2008 to assess compliance with 42 CFR Part 483, Subpart B, Requirements for Long Term Care.
Findings
The facility was found non-compliant with multiple requirements including failure to monitor blood sugar levels, failure to follow physician orders, improper wound care technique, duplicate drug therapy, medication errors, improper food temperature, infection control breaches, and incomplete clinical documentation.
Severity Breakdown
SS=G: 1 SS=E: 3 SS=D: 6
Deficiencies (11)
DescriptionSeverity
Failure to monitor blood sugar levels and follow physician's order for geri-gloves for residents.SS=G
Failure to maintain clean technique during wound dressing change for a resident with pressure ulcers.SS=D
Failure to ensure correct tube feeding rate and proper nebulizer mask cleaning and instruction.SS=D
Duplicate drug therapy with Albuterol inhaler and Proventil aerosol nebs without justification.SS=D
Medication error rate exceeded 5%, with errors in eye drop administration and inhaler/medication dosing.SS=E
Failure to administer medications as ordered for a resident with lung disease, including missed doses without documentation.SS=E
Food and orange juice served at unacceptable temperatures, with hot foods below 120 degrees and juice above 40 degrees.SS=E
Pharmacy failed to prevent delivery and administration of duplicate bronchodilator medications.SS=D
Failure to perform medication administration in a sanitary manner, including handling crushed pills with unwashed hands and improper eye drop administration.SS=D
Failure to use correct handwashing technique by staff during medication pass.SS=D
Failure to document vital signs on Medication Administration Record as per physician orders.
Report Facts
Census: 63 Medication error rate: 7.31 Blood sugar levels: 205 Blood sugar levels: 1100 Tube feeding rate: 65 Tube feeding rate: 67 Temperature: 60 Temperature: 90 Temperature: 102 Temperature: 108 Missing vital signs: 2
Employees Mentioned
NameTitleContext
Employee #1Named in medication errors, infection control breaches, and improper medication administration
Employee #3Named in medication errors and medication pass observations
Director of NursingDirector of NursingInterviewed regarding monitoring and medication administration
AdministratorAdministratorInterviewed regarding medication errors and pharmacy notifications
Employee #2Named in handwashing observation
Employee #8Observed during wound care dressing change
Employee #9Provided information on nebulizer mask cleaning
PharmacistPharmacistInterviewed regarding duplicate medication orders
Dietary ManagerDietary ManagerInterviewed regarding food temperatures
Inspection Report Life Safety Deficiencies: 0 Feb 14, 2008
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101 Life Safety Code, 2000 Existing Edition.
Inspection Report Deficiencies: 0 Jan 31, 2008
Visit Reason
The inspection was conducted to review medical records, facility policies and documentation, observations, resident and family interviews, and staff interviews to determine compliance with state licensure and federal Medicare/Medicaid certification requirements.
Findings
The facility was found to be in compliance with both state licensure and federal Medicare/Medicaid certification requirements based on the review and interviews conducted.
Inspection Report Follow-Up Deficiencies: 1 Apr 9, 2007
Visit Reason
The visit was a paper revisit to review previous deficiencies and the facility's plan of correction.
Findings
The document contains a statement of deficiencies related to resident rights and notification requirements, with a focus on the facility's compliance with informing residents of their rights and services.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
The facility must inform residents orally and in writing of their rights, rules, services, and charges, including Medicaid-related information, prior to or upon admission and during their stay.Level C
Report Facts
Provider/Supplier Identification Number: 515163
Inspection Report Annual Inspection Census: 64 Deficiencies: 8 Feb 28, 2007
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations for nursing facilities.
Findings
The facility was found deficient in multiple areas including failure to immediately report an injury of unknown source, failure to complete significant change assessments, inaccuracies in minimum data set (MDS) assessments, incomplete care plans, failure to comply with pre-admission screening requirements, delays in electronic submission of MDS data, failure to carry out physician's lab orders, and incomplete clinical records.
Severity Breakdown
SS=A: 2 SS=B: 1 SS=D: 5
Deficiencies (8)
DescriptionSeverity
Failure to immediately report an injury of unknown source to all agencies as required by law for one resident.SS=D
Failure to complete a comprehensive significant change in status assessment for one resident.SS=D
Failure to assure accuracy of minimum data set (MDS) assessments for three residents.SS=D
Failure to identify appropriate care plan interventions for monitoring urinary output in one resident.SS=D
Failure to assure mental health status evaluation under Pre-Admission Screening and Resident Review (PASRR) prior to admission for one resident.SS=A
Failure to electronically submit MDS records within 31 days of completion for two residents.SS=B
Failure to assure that a physician's order for a lab test was carried out for one resident.SS=D
Failure to maintain complete and accurate clinical records for two residents, including missing physician orders and transportation arrangements for dialysis.SS=A
Report Facts
Facility census: 64 Residents sampled: 15 Deficiencies cited: 8 MDS submission delay days: 56 MDS submission delay days: 56
Employees Mentioned
NameTitleContext
DianeDirector of NursingNamed in relation to injury reporting and care plan deficiencies
AdministratorInterviewed regarding injury reporting, PASRR compliance, and clinical record issues
MDS CoordinatorInterviewed regarding MDS assessment inaccuracies
Inspection Report Life Safety Deficiencies: 0 Feb 27, 2007
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Plan of Correction Deficiencies: 1 Oct 27, 2006
Visit Reason
This document is a plan of correction submitted in response to a prior inspection, specifically a paper revisit.
Findings
The document contains a statement of deficiencies related to resident rights and notification requirements, with a focus on informing residents of their rights and services in writing and orally.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during their stay.Level C
Inspection Report Complaint Investigation Deficiencies: 1 Sep 11, 2006
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-6228, which was substantiated with deficiencies cited.
Findings
The facility was found to have a deficiency related to the required training and registry verification of nursing aides. Specifically, one nurse aide worked with an expired registration for five days, which had the potential to affect residents receiving care from this individual.
Complaint Details
Complaint reference #2-6228 was substantiated with deficiencies cited.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility did not have a process to ensure all staff were licensed, certified, or registered as required by State law, resulting in one nurse aide working with an expired registration.SS=D
Report Facts
Days worked with expired registration: 5 Deficiency completion date: Oct 12, 2006
Inspection Report Plan of Correction Deficiencies: 1 Jan 3, 2006
Visit Reason
This document is a plan of correction submitted in response to a prior deficiency statement related to resident rights and notification requirements.
Findings
The facility was cited for failing to properly inform residents of their rights, rules, services, and charges as required by regulations.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during their stay.Level C
Inspection Report Life Safety Deficiencies: 2 Nov 29, 2005
Visit Reason
The inspection was conducted to evaluate compliance with NFPA 101 Life Safety Code standards, specifically focusing on the maintenance and testing of the facility's emergency electrical generator system.
Findings
The facility failed to provide documentation that the diesel-powered emergency generator was exercised monthly with the required electrical load and annually with supplemental loads at 25%, 50%, and 75% of the rated capacity as required by NFPA standards. The current load test report lacked evidence of testing with a resistive load bank and did not meet the required testing intervals and load percentages.
Severity Breakdown
SS=C: 2
Deficiencies (2)
DescriptionSeverity
The facility could not produce documentation indicating that the emergency generator was exercised monthly with an electrical load equivalent to 30% of the nameplate kW rating (350 kW).SS=C
The current load test report does not indicate that the test was conducted with a resistive load bank or that the generator was exercised at intervals of 25%, 50%, and 75% of the rated capacity as required.SS=C
Report Facts
Generator testing frequency: 12 Generator nameplate rating: 350 Load test durations: 30 Load test durations: 120
Inspection Report Annual Inspection Census: 64 Deficiencies: 11 Nov 17, 2005
Visit Reason
Annual inspection of Complete Care at Dawnview LLC nursing facility to assess compliance with federal regulations including resident assessments, care planning, medication management, dietary services, and sanitary conditions.
Findings
The facility was found deficient in multiple areas including incomplete resident assessment protocols, failure to complete significant change assessments, inaccurate behavior recording, inadequate care planning, unnecessary drug use, dietary and food service deficiencies including improper meal portions, food preparation, and sanitation, and failure to act on pharmacist recommendations.
Severity Breakdown
SS=B: 3 SS=D: 5 SS=E: 2 SS=F: 2
Deficiencies (11)
DescriptionSeverity
Failed to provide adequate summary information for resident assessment protocols for 4 sampled residents.SS=B
Failed to complete significant change MDS assessment for 1 resident with decline in ADLs.SS=D
Failed to accurately record behavior status on MDS for 1 resident, resulting in lack of care plan addressing behaviors.SS=D
Failed to develop or update comprehensive care plans to address current needs for 2 residents.SS=D
Drug regimens included unnecessary drugs for 2 residents: Risperdal and Ativan without adequate indications or dose monitoring.SS=D
Failed to follow menu for carbohydrate controlled diets and small portion carbohydrate controlled diets for 25 residents.SS=E
Failed to prepare food conserving nutritive value, flavor, appearance, and palatability; foods served at improper temperatures; pureed foods too thin; vegetables overcooked; recipes not followed.SS=F
Failed to prepare food in form to meet needs of residents on advanced mechanical soft diets; served ground meat balls instead of chopped meat balls.SS=E
More than 14 hours between evening meal and breakfast for 11 residents in assisted dining program.SS=B
Failed to assure sanitary food preparation and service; observed soiled mats stored with food service items, improper drying and storage of utensils, improper hand drying, and unsanitized thermometer use.SS=F
Failed to act on pharmacist recommendation for gradual dose reduction of Xanax for 1 resident.SS=D
Report Facts
Facility census: 64 Residents affected by carbohydrate diet menu issue: 25 Residents affected by advanced mechanical soft diet issue: 16 Residents affected by meal timing issue: 11 Episodes of challenging behavior: 18
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingAcknowledged awareness of resident behaviors and lack of documentation
MDS CoordinatorMDS CoordinatorAcknowledged incomplete MDS documentation and failure to record behaviors
Dietary ManagerDietary ManagerConfirmed meal timing issue and food preparation concerns
CookCookPrepared broccoli with insufficient seasoning and served incorrect meat form
Registered NurseRegistered NurseConfirmed pharmacist recommendation for dose reduction was not acted upon
Inspection Report Annual Inspection Census: 65 Deficiencies: 1 Aug 18, 2004
Visit Reason
The inspection was conducted as part of the facility's annual licensure survey to assess compliance with federal, state, and local regulations and professional standards.
Findings
The facility was found to have failed to employ a qualified dietary manager as required by West Virginia Nursing Home Licensure Rule 64CSR13. The current dietary manager did not meet any of the qualifications specified by the rule.
Severity Breakdown
SS=F: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to employ the services of a qualified dietary manager in accordance with W.Va. 64CSR13, the Nursing Home Licensure Rule.SS=F
Report Facts
Facility census: 65 Previous citations: 2
Inspection Report Life Safety Deficiencies: 0 Aug 18, 2004
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Complaint Investigation Deficiencies: 0 Jun 10, 2004
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-4188.
Findings
The complaint was substantiated; however, no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-4188 was substantiated with no deficiencies cited.
Inspection Report Life Safety Deficiencies: 0 Oct 16, 2003
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was determined to be in compliance with the Life Safety Code.
Inspection Report Complaint Investigation Deficiencies: 3 Oct 15, 2003
Visit Reason
Complaint reference #2-3207; the investigation was conducted to determine the validity of the complaint.
Findings
The complaint was unsubstantiated with no deficiencies cited related to it. However, multiple deficiencies were found related to quality of care, physician services, and medication management, including failure to implement a pressure ulcer care plan, lack of gradual dose reduction for antipsychotic medication, and undated physician progress notes and telephone orders.
Complaint Details
Complaint reference #2-3207 was unsubstantiated with no deficiencies cited related to the complaint.
Severity Breakdown
Level D: 2 Level C: 1
Deficiencies (3)
DescriptionSeverity
Failure to implement the plan of care for a pressure ulcer for Resident #38, including failure to relieve pressure on the left heel as ordered.Level D
Failure to ensure gradual dose reduction of antipsychotic medication for Resident #46 without clinical contraindication.Level D
Physician failed to date progress notes and telephone orders for nine sampled residents (#46, #26, #25, #40, #41, #51, #57, #33, and #38).Level C
Report Facts
Sampled residents with pressure ulcer deficiency: 1 Sampled residents with antipsychotic medication deficiency: 1 Sampled residents with undated physician notes deficiency: 9
Employees Mentioned
NameTitleContext
Director of NursingFacility Director of NursingConfirmed that the need to continue antipsychotic medication at current dose was not evident and confirmed that physician dates were not documented on progress notes and telephone orders.
Inspection Report Annual Inspection Census: 65 Deficiencies: 5 Nov 15, 2002
Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements related to dietary services, resident rights, and food safety in the facility.
Findings
The facility was found deficient in several areas including failure to follow menus as planned, improper food preparation and storage temperatures, failure to provide special eating equipment to a resident, and inadequate notification of resident rights. These deficiencies had the potential to affect all 65 residents.
Severity Breakdown
Level A: 1 Level C: 3 Level F: 1
Deficiencies (5)
DescriptionSeverity
Failure to ensure menus were followed, including incorrect food substitutions and not preparing specified diet items for residents.Level C
Failure to prepare food by methods that conserve nutritive value, flavor, and appearance; foods left on steam table for over 30 minutes before serving.Level C
Failure to provide special eating equipment (plate guard) for a resident who needed it during meals.Level A
Failure to store food under sanitary conditions; undated cole slaw dressing and turkey/cottage cheese stored at temperatures above 40 degrees.Level F
Failure to inform residents of their rights and provide written notice as required.Level C
Report Facts
Facility census: 65 Number of residents affected: 65 Temperature readings above 40 degrees: 18
Inspection Report Life Safety Deficiencies: 0 Nov 15, 2002
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 1973 New Edition.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was determined to be in compliance with the Life Safety Code.
Inspection Report Life Safety Deficiencies: 0 Feb 27, 2002
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, and observations to determine compliance with the Fire Safety Survey Report as it pertains to NFPA 101; Life Safety Code, 1973 New Edition.
Findings
The facility was found to be in compliance with the provisions of the Fire Safety Survey Report Short Form related to NFPA 101; Life Safety Code, 1973 New Edition.
Inspection Report Deficiencies: 1 Jan 23, 2002
Visit Reason
The inspection was conducted to assess compliance with health and safety regulations, including dietary staffing qualifications, at Complete Care at Dawnview LLC.
Findings
The facility failed to employ a qualified dietary manager as required by regulations. The dietary manager did not meet the qualifications defined by the relevant standards.
Deficiencies (1)
Description
The facility has failed to employ a qualified dietary manager as defined by regulatory standards.
Inspection Report Complaint Investigation Deficiencies: 4 Nov 3, 2000
Visit Reason
The inspection was conducted to investigate complaints related to resident rights, staff treatment of residents, and the facility's compliance with policies and procedures regarding resident care and abuse reporting.
Findings
The facility was found deficient in several areas including failure to provide required capacity evaluations before DNR orders, failure to report alleged abuse to appropriate state agencies, incomplete reference checks for new employees, and failure to develop comprehensive care plans with measurable objectives for residents with specific medical needs.
Complaint Details
The complaint investigation revealed that a CNA spoke harshly to Resident #11 when she asked for assistance, and this complaint was not reported to the appropriate State agencies as required by law.
Severity Breakdown
SS=D: 3 SS=C: 1
Deficiencies (4)
DescriptionSeverity
Failure to provide a capacity evaluation by two physicians or one physician and a licensed psychologist prior to a surrogate requesting a Do Not Resuscitate (DNR) order for a resident.SS=D
Failure to report one of three alleged violations of abuse to appropriate State agencies as required by State law.SS=D
Failure to implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents, including incomplete reference checks before hiring employees.SS=C
Failure to develop a comprehensive care plan that included measurable objectives and timetables to meet residents' medical needs for 3 of 13 sampled residents.SS=D
Report Facts
Residents requiring capacity evaluations: 4 Residents with incomplete capacity evaluation: 1 Employees hired without complete reference checks: 4 Sampled residents with incomplete care plans: 3 Residents sampled: 13
Inspection Report Deficiencies: 0 Mar 2, 2000
Visit Reason
The inspection was conducted based on a review of facility documentation, staff interviews, observations, and performance testing to assess compliance with the provisions of 483.70 Physical Environment.
Findings
The facility was determined to be in compliance with the provisions of 483.70 Physical Environment.
Inspection Report Life Safety Deficiencies: 0 Mar 2, 2000
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101:12, Life Safety Code, 1973 New.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was determined to be in compliance with the Life Safety Code.
Inspection Report Census: 66 Deficiencies: 3 Jan 26, 2000
Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding residents' rights, quality of life, activities program, and dietary services at the facility.
Findings
The facility failed to provide reasonable accommodations for residents' individual needs regarding closet space, did not ensure an adequate activities program on Saturdays and evenings, and failed to maintain sanitary conditions in the dietary department, with dust, food debris, and spider webs observed on food preparation surfaces.
Severity Breakdown
SS=D: 1 SS=E: 1 SS=F: 1
Deficiencies (3)
DescriptionSeverity
Facility did not ensure reasonable accommodation of individual needs and preferences for three residents regarding closet space.SS=D
Facility did not ensure residents received an activities program on Saturdays and evenings in accordance with their interests and needs.SS=E
Facility failed to prepare food under sanitary conditions; dust, food debris, and spider webs were observed in the dietary department.SS=F
Report Facts
Census: 66 Sample size: 13 Residents with unmet needs: 3

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