Inspection Reports for Concourse Rehabilitation and Nursing Center

NY

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 7.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

45% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

12 9 6 3 0
2019
2021
2022
2023
2024
Inspection Report Complaint Investigation Capacity: 60 Deficiencies: 9 Apr 12, 2024
Visit Reason
Complaint Survey with 8 health citations and 1 life safety code citation, several deficiencies corrected by June 2024.
Findings
Complaint Survey with 8 health citations and 1 life safety code citation, several deficiencies corrected by June 2024.
Deficiencies (9)
Description
Baseline care plan
Develop/implement comprehensive care plan
Entering into binding arbitration agreements
Free of accident hazards/supervision/devices
Reporting of alleged violations
Right to survey results/advocate agency info
Routine/emergency dental srvcs in nfs
Treatment/svcs to prevent/heal pressure ulcer
Means of egress - general
Inspection Report Abbreviated Survey Deficiencies: 2 Apr 12, 2024
Visit Reason
The inspection was conducted as a Recertification and Abbreviated survey from 4/7/2024 to 4/12/2024 to assess compliance with regulations related to abuse reporting and accident prevention.
Findings
The facility failed to timely report two alleged abuse incidents involving Resident #80 and Resident #119 to the New York State Department of Health. Resident #80 sustained a fall and fracture due to inadequate supervision and failure to provide required 2-person assistance, resulting in actual harm. Resident #119 had an unwitnessed fall with fractures that were also not reported. The facility policies on abuse reporting and fall prevention were not properly followed.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 1 Level of Harm - Actual harm: 1
Deficiencies (2)
DescriptionSeverity
Failure to timely report suspected abuse involving Resident #80 and Resident #119 to the New York State Department of Health.Level of Harm - Minimal harm or potential for actual harm
Inadequate supervision and failure to provide required 2-person assistance to Resident #80, resulting in a fall and left distal femoral neck fracture.Level of Harm - Actual harm
Report Facts
Residents sampled: 38 Residents reviewed for accidents: 3 Bed mobility assistance instances: 30 Certified Nursing Assistant suspension duration (weeks): 3
Employees Mentioned
NameTitleContext
Certified Nursing Assistant #1Certified Nursing AssistantNamed in fall incident causing Resident #80's fracture and suspension
Director of Nursing #1Director of NursingInterviewed regarding abuse reporting policies and investigation
Acting Assistant Director of NursingActing Assistant Director of NursingInterviewed about supervision and task list procedures for CNAs
Rehabilitation DirectorRehabilitation DirectorInterviewed about Resident #80's care needs prior to fall
Medical Doctor #1Medical DoctorInterviewed regarding Resident #80's fall and medical status
Registered Nurse #1Registered NurseNotified of Resident #80's fall during care
Inspection Report Annual Inspection Deficiencies: 8 Apr 12, 2024
Visit Reason
The inspection was a recertification and abbreviated survey conducted from 4/6/2024 to 4/12/2024 to assess compliance with state and federal regulations for nursing home operations.
Findings
The facility was found deficient in multiple areas including failure to post survey results accessibly, failure to timely report suspected abuse, incomplete baseline care plans, lack of comprehensive care plans for antipsychotic medication use, inadequate pressure ulcer prevention, insufficient supervision leading to resident falls, failure to provide dental services, and improper binding arbitration agreement terms.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 7 Level of Harm - Actual harm: 1
Deficiencies (8)
DescriptionSeverity
Facility did not ensure the results of the most recent facility survey were posted in a place readily accessible to residents, family members, and legal representatives.Level of Harm - Minimal harm or potential for actual harm
Facility did not ensure all alleged violations involving abuse were reported to the New York State Department of Health immediately or within 2 hours after the allegation was made for 2 residents with fractures from falls.Level of Harm - Minimal harm or potential for actual harm
Baseline care plan was not developed within 48 hours of admission and a copy was not provided to the resident.Level of Harm - Minimal harm or potential for actual harm
Comprehensive care plan was not developed and implemented for a resident's use of antipsychotic medication.Level of Harm - Minimal harm or potential for actual harm
Resident was observed without ordered bilateral heel float boots to prevent pressure ulcers.Level of Harm - Minimal harm or potential for actual harm
Resident received inadequate supervision resulting in a fall and fracture due to failure to provide 2-person assistance as required.Level of Harm - Actual harm
Facility did not ensure dental services were provided from an outside resource to meet the needs of a resident when a tooth extraction was recommended.Level of Harm - Minimal harm or potential for actual harm
Binding Arbitration Agreement did not grant the resident or representative the right to rescind the agreement within 30 calendar days of signing it.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents sampled: 38 Residents affected: 12 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Suspension duration: 3
Employees Mentioned
NameTitleContext
Certified Nursing Assistant #1Named in fall incident causing resident fracture due to failure to provide 2-person assistance
Registered Nurse #1Involved in fall incident report and interviews regarding care supervision
Director of NursingDirector of NursingInterviewed regarding reporting abuse, care plans, and supervision
Registered Nurse #2Responsible for developing comprehensive care plans, interviewed about antipsychotic medication care plan
Registered Nurse #3Interviewed about dental consult and follow-up
Certified Nursing Assistant #2Interviewed regarding pressure ulcer care for Resident #27
Licensed Practical Nurse #1Interviewed regarding pressure ulcer care and family communication
Director of Social ServiceDirector of Social ServiceInterviewed about Binding Arbitration Agreement rescind rights
AdministratorAdministratorInterviewed about Binding Arbitration Agreement rescind rights
Medical Doctor #1Medical DoctorInterviewed about Resident #80 fall and fracture
Medical Doctor #3Medical DoctorInterviewed about Resident #203 dental pain and consult
Rehabilitation DirectorRehabilitation DirectorInterviewed about Resident #80 care needs
Inspection Report Capacity: 60 Deficiencies: 1 Feb 12, 2024
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Feb 6, 2024
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Dec 11, 2023
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Jun 12, 2023
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Apr 17, 2023
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Aug 2, 2022
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Complaint Investigation Capacity: 60 Deficiencies: 5 Mar 30, 2022
Visit Reason
Complaint Survey with 5 life safety code citations related to building construction, egress doors, electrical systems, staff/patient tracking, and sprinkler system, all corrected by mid-2022.
Findings
Complaint Survey with 5 life safety code citations related to building construction, egress doors, electrical systems, staff/patient tracking, and sprinkler system, all corrected by mid-2022.
Deficiencies (5)
Description
Building construction type and height
Egress doors
Electrical systems - essential electric syste
Procedures for tracking of staff and patients
Sprinkler system - installation
Inspection Report Annual Inspection Deficiencies: 0 Mar 30, 2022
Visit Reason
The inspection was conducted as an annual survey of Concourse Rehabilitation and Nursing Center Inc to assess compliance with health and safety regulations.
Findings
No health deficiencies were found during the inspection, and the level of harm and residents affected were unknown.
Inspection Report Capacity: 60 Deficiencies: 1 Nov 22, 2021
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Capacity: 60 Deficiencies: 1 Nov 15, 2021
Visit Reason
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Findings
Covid-19 Survey with 1 health citation related to reporting to national health safety network, widespread scope, not corrected.
Deficiencies (1)
Description
Reporting - national health safety network
Inspection Report Annual Inspection Deficiencies: 5 Aug 5, 2019
Visit Reason
The inspection was conducted as a recertification survey to assess compliance with federal regulations for nursing home care.
Findings
The facility was found deficient in multiple areas including improper use of physical restraints without proper assessment or care planning, failure to timely submit Minimum Data Set (MDS) assessments, lack of care plan development for a resident using a lap tray, failure to ensure physician review and follow-up after resident readmission, and inadequate infection control practices related to oxygen tubing management.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4 Level of Harm - Potential for minimal harm: 1
Deficiencies (5)
DescriptionSeverity
Failure to ensure a resident was free from physical restraints without proper assessment and monitoring.Level of Harm - Minimal harm or potential for actual harm
Failure to timely submit Minimum Data Set (MDS) assessments within required timeframes.Level of Harm - Potential for minimal harm
Failure to develop and implement a complete care plan for a resident using a lap tray.Level of Harm - Minimal harm or potential for actual harm
Failure to ensure the resident's physician reviewed and followed up on the resident's care after readmission, including lack of referral to physical therapy.Level of Harm - Minimal harm or potential for actual harm
Failure to maintain infection control practices related to oxygen tubing being left on the floor.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for Physical Restraints: 39 Residents reviewed for Resident Assessment Facility Task: 57 Residents reviewed for Unnecessary Medications and Dementia Care: 39 Residents affected by physical restraint deficiency: 1 Residents affected by MDS submission deficiency: 57 Residents affected by care plan deficiency: 1 Residents affected by physician review deficiency: 1 Residents affected by infection control deficiency: 1
Employees Mentioned
NameTitleContext
CNA #4Certified Nursing AssistantSpoke Spanish to resident and interpreted during physical restraint observation
RNM #2Registered Nurse ManagerPresent during physical restraint observation and interviewed about restraint protocol
OTRDOccupational Therapy and Rehab DirectorInterviewed regarding assessment and use of lap tray restraint
CNA #2Certified Nursing AssistantInterviewed about resident's confusion and lap tray use
RN #1Registered Nurse SupervisorInterviewed about care planning responsibilities and lap tray use
RN #3Registered Nurse, MDS CoordinatorInterviewed about MDS submission process
Facility AdministratorAdministratorInterviewed about MDS submission responsibility and process
NP #9Nurse PractitionerAssessed resident #58 upon readmission but did not refer to PT/OT
Physical Therapist #6Physical TherapistInterviewed about resident #58 therapy orders and re-evaluation
RN #4Registered NurseInterviewed about resident #58 therapy and nursing responsibilities
Rehab Clinical Supervisor #2Rehab Clinical SupervisorInterviewed about rehab staffing and resident #58 discharge
Physical Therapist #7Physical TherapistInterviewed about resident #58 therapy status and discharge
Medical Director #5Medical DirectorInterviewed about resident #58 care and facility coordination
CNA #1Certified Nursing AssistantInterviewed about oxygen tubing infection control for resident #120
Director of NursingDirector of Nursing (DNS)Interviewed about infection control policies and oxygen tubing care

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