Inspection Reports for Copper Canyon Memory Care
5901 N La Cholla Blvd, Tucson, AZ 85741, United States, AZ, 85741
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Inspection Report
Complaint Investigation
Capacity: 66
Deficiencies: 19
Oct 11, 2024
Visit Reason
State-compiled facility profile showing 9 inspections from 2023-07 to 2024-10 with deficiency history and complaint investigations.
Findings
Across multiple inspections, deficiencies were found related to resident dignity, medical record accuracy, medication administration, policy implementation, staffing, documentation, dietary needs, and emergency responder documentation. Several complaint investigations resulted in cited deficiencies, while some inspections found no deficiencies.
Complaint Details
Multiple complaint investigations were conducted between 2023 and 2024, including complaints AZ00217149, AZ00217227, AZ00212059, AZ00214142, AZ00214156, AZ00214241, AZ00212022, AZ00211682, AZ00211764, AZ00211761, AZ00208459, AZ00208284, AZ00208282, AZ00208015, AZ00198480, AZ00200065, and AZ00200461. Some complaint investigations resulted in deficiencies, while others found no deficiencies.
Deficiencies (19)
| Description |
|---|
| B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration; - Manager failed to ensure a resident was treated with dignity, respect, and consideration. |
| A. A manager shall ensure that: 2.c. Not changed to make the initial entry illegible; - Manager failed to ensure an entry in a resident's medical record was not changed to make the initial entry illegible. |
| B. If an assisted living facility provides medication administration, a manager shall ensure that: 3.b. Is administered in compliance with a medication order, and - Manager failed to ensure medication was administered in compliance with medication orders. |
| C. A manager shall ensure that policies and procedures are: 1.g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual; - Manager failed to implement policy and procedure to protect health and safety covering caregiver response to resident's sudden or intense behavior. |
| A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411. - Governing authority failed to ensure compliance with fingerprint clearance card requirements for employees. |
| C. A manager shall ensure that policies and procedures are: 1.h. Cover staffing and recordkeeping; - Manager failed to establish, document, and implement policies covering staffing and recordkeeping. |
| C. A manager shall ensure that: 1.g. Documents the services provided in the resident's medical record; and - Manager failed to ensure caregivers documented services provided in medical records accurately. |
| A. A manager shall ensure that: 6. A resident is provided a diet that meets the resident's nutritional needs as specified in the resident's service plan; - Manager failed to ensure residents were provided diets meeting nutritional needs as specified. |
| 36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document - Assisted living home failed to provide required documentation to emergency responders for residents. |
| E. A manager shall ensure that policies and procedures are: 1.h. Cover staffing and recordkeeping; - Manager failed to establish, document, and implement policies covering staffing and recordkeeping. |
| E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours after a Department request; and - Manager failed to provide required documentation to the Department within two hours after request. |
| C. A manager shall ensure that a resident's medical record contains: 2.a. The resident's primary care provider; - Manager failed to ensure medical record contained name, address, and telephone number of resident's primary care provider. |
| C. A manager shall ensure that a resident's medical record contains: 4. The date of acceptance and, if applicable, date of termination of residency; - Manager failed to ensure medical records contained date of termination of residency for former residents. |
| C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 6.a. Of the resident's weight, or b. From a medical practitioner stating that weighing the resident is contraindicated; and - Manager failed to ensure service plans included documentation of resident's weight or contraindication. |
| C. A manager shall ensure that policies and procedures are: 1.j. Cover termination of residency, including termination initiated by the manager and by resident or representative; - Manager failed to establish and document policies covering termination of residency compliant with rules. |
| A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3.b. The level of service the resident is expected to receive; - Manager failed to ensure service plans included level of service expected for residents. |
| A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3.c. The amount, type, and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-administration of medication; - Manager failed to ensure service plans accurately included amount, type, and frequency of services for some residents. |
| C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1-7 (various requirements including cognitive stimulation, safety, hydration, documentation, communication) - Manager failed to ensure service plans included all required elements for directed care residents. |
| B. If the assisted living facility offers therapeutic diets, a manager shall ensure that: 1. A current therapeutic diet manual is available for use by employees, and - Manager failed to ensure a current therapeutic diet manual was available for use by personnel. |
Report Facts
Inspections on page: 9
Total deficiencies: 19
Complaint inspections: 8
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