Inspection Reports for Covenant Living of the Great Lakes

The investigation was initiated due to a complaint alleging that Resident A fell and incurred multiple fractures due to abrupt stopping of anti-seizure medication by facility staff, failure to provide care in accordance with Resident A's service plan, and untimely response to Resident A's call lights.

The investigation established violations including failure to timely refill Resident A's anti-seizure medication which may have contributed to a fall with injury, discrepancies and lack of documentation regarding care provided per the service plan, and multiple instances of call light response times exceeding 20 minutes, indicating untimely staff response.

The complaint alleged that Resident A fell and incurred multiple fractures due to abrupt stopping of anti-seizure medication by facility staff, staff did not provide care according to Resident A's service plan, and Resident A's call lights were not answered timely. All allegations were substantiated with violations established.

The investigation was initiated due to a complaint alleging Resident A did not receive timely emergency care, experienced poor room conditions, was not provided showers for three weeks, and did not receive fresh meals for two days in August 2024.

The investigation found that Resident A was not provided showers consistent with the service plan, resulting in a violation. Other allegations including lack of timely emergency care, poor room conditions, and failure to provide fresh meals were not substantiated. Facility staff were re-educated on protocols related to care and meal delivery.

The complaint alleged Resident A did not receive timely emergency care, had a room smelling of urine with soiled briefs, was not provided showers for three weeks, and did not receive fresh meals from 8/15/2024 to 8/17/2024 with a meal tray left in the room for two days. Only the shower allegation was substantiated.

The inspection was conducted as a renewal inspection to determine compliance with applicable licensing statutes and rules for the facility's license renewal.

The facility was found to be in substantial compliance with the public health code and administrative rules regulating home for the aged facilities. Renewal of the license is recommended contingent upon receipt of the annual renewal fee.

The document serves as a renewal notification for the Home for the Aged license following an administrative review of licensing activity for the past year.

The review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license.