Inspection Reports for Cranberry Park of West Bloomfield

The inspection was conducted in response to a complaint alleging that the facility would not allow Resident A to self-administer medications, did not treat residents with respect and kindness, and failed to provide physical therapy and proper care.

The investigation substantiated that the facility did not follow its policy or have an organized process to assess Resident A's ability to self-administer medications, resulting in removal of Resident A's medications without proper assessment. The allegation that the facility did not treat Resident A with respect and kindness was not substantiated. The facility was found to have discharged Resident A from therapy appropriately and no evidence supported the claim of neglect or mistreatment.

The complaint alleged that the facility would not allow Resident A to self-administer medications, removed Resident A's medications without assessment, did not treat Resident A with respect and kindness, tried to force Resident A to take showers, threw Resident A's papers on the floor, and failed to provide physical therapy. The allegation regarding medication self-administration was substantiated; the allegation of disrespect and unkindness was not substantiated.

The inspection was conducted as a Renewal Licensing Study to assess compliance with regulatory requirements and to determine if the facility meets standards for license renewal.

The facility was found to be in non-compliance with multiple rules including inadequate staff training on Alzheimer's disease, improper use of bedside assistive devices without physician orders or proper policies, failure to update and communicate resident service plans, incomplete tuberculosis screening for employees, lack of designated shift supervisors, insufficient medication order guidance, incomplete meal census records, and lack of documented sanitation testing for kitchen utensils.

The inspection was conducted in response to a complaint alleging that Resident A did not receive her pain medication as prescribed.

The allegation that Resident A did not receive her pain medication as prescribed was not substantiated due to pharmacy delivery delays. However, violations were found related to staff administering narcotic medication despite Resident A reporting no pain, and failure to properly document medication administrations on multiple occasions.

Complaint alleged Resident A ran out of pain medication on 12/14/24 and did not receive it until 12/18/24. The allegation was not substantiated as the delay was due to pharmacy delivery. Additional findings related to medication administration and documentation violations were substantiated.

The inspection was conducted in response to a complaint alleging that a resident was left in a wheelchair for 24 hours and that morphine medication was administered late.

The allegation that a resident was left in a wheelchair was not substantiated based on staff and resident testimonies and documentation review. However, the allegation that morphine was given late was substantiated due to inconsistent medication administration records, despite staff and resident accounts indicating timely administration.

The complaint alleged that Resident A was left in his wheelchair for 24 hours and that morphine was given late. The allegation regarding the wheelchair was not substantiated, but the morphine administration allegation was substantiated.

The inspection was conducted in response to a complaint alleging that residents did not receive meals at posted times, Resident A was fed food he was allergic to, was treated poorly, and lacked care consistent with his service plan.

The investigation found that residents were served three meals daily, though sometimes later than posted times due to staffing issues. Resident A was not fed food he was allergic to and personal preferences were accommodated. There was insufficient evidence to support claims of poor treatment or staff misconduct. However, Resident A's service plan was outdated and not fully reflective of his current care needs, and the facility failed to maintain and post menus for therapeutic diets as required, resulting in substantiated violations.

The complaint alleged residents were not fed at posted times, Resident A was fed food he was allergic to, was treated poorly including family member being banned, staff were on phones and sleeping, and Resident A lacked care consistent with his service plan. Most allegations were not substantiated except for lack of care consistent with service plan and menu violations.

The document serves as a notification of the renewal of the Home for the Aged license for Cranberry Park of West Bloomfield following an administrative review of licensing activity over the past year.

The administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license for 12 months effective 09/10/2023.

The inspection was conducted in response to a complaint received from Adult Protective Services alleging that Resident A left the facility through a sliding door inside her room and was missing for approximately three hours before staff were aware.

The investigation confirmed that Resident A left the facility through a sliding door that was supposed to have an audible alarm, but staff did not hear the alarm. Resident A was missing for three hours before being found safe. Additionally, the facility failed to notify the department of an administrator change within five days as required.

The complaint alleged that Resident A left the facility through a sliding door inside her bedroom at 10:00 p.m. on 2/19/2023 and was missing for approximately three hours before staff noticed. The alarm on the door did not sound as expected. The complaint was substantiated.

The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for Cranberry Park of West Bloomfield, a home for the aged facility.

The study determined substantial compliance with Public Health Code Act 368 of 1978 and administrative rules. The facility was approved for a temporary 6-month license with a maximum capacity of 53 beds, including programs for aged and Alzheimer's disease or related condition care.