Inspection Reports for Crown Pointe of Anderson
2727 Crown Pointe Cir, Anderson, IN 46012, IN, 46012
Back to Facility ProfileInspection Report Summary
The most recent inspection on June 27, 2026, found no deficiencies related to the complaint investigated. Earlier inspections showed a mix of results, with a licensure survey in October 2024 citing deficiencies in pest control, dietary services, food safety, and activity director qualifications. Prior complaint investigations were generally unsubstantiated, though some earlier surveys identified issues with staff certification, facility cleanliness, dietary management, and mental health care planning. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s record suggests improvement since the last licensure survey, with recent complaint investigations showing compliance.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
52% better than Indiana average
Indiana average: 4.2 deficiencies/yearDeficiencies per year
8
6
4
2
0
Census
Latest occupancy rate
45 residents
Based on a June 2026 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 0
Date: Jun 27, 2026
Visit Reason
This visit was conducted for the investigation of Complaint IN00461549.
Complaint Details
Complaint IN00461549 was investigated and found to have no deficiencies related to the allegations.
Findings
No deficiencies related to the allegations in Complaint IN00461549 were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Inspection Report
Complaint Investigation
Census: 43
Deficiencies: 0
Date: May 27, 2025
Visit Reason
This visit was conducted for the investigation of complaints IN00458992 and IN00459679.
Complaint Details
Complaint IN00458992 - No deficiencies related to the allegations are cited. Complaint IN00459679 - No deficiencies related to the allegations are cited.
Findings
No deficiencies related to the allegations in complaints IN00458992 and IN00459679 were cited. The facility was found to be in compliance with relevant regulations.
Inspection Report
Complaint Investigation
Census: 46
Deficiencies: 0
Date: Mar 24, 2025
Visit Reason
This visit was conducted for the investigation of Complaint IN00454698.
Complaint Details
Complaint IN00454698 was investigated and found to have no related deficiencies; the complaint was not substantiated.
Findings
No deficiencies related to the allegations in Complaint IN00454698 were cited. The facility was found to be in compliance with applicable regulations.
Report Facts
Residential Census: 46
Inspection Report
Census: 43
Deficiencies: 4
Date: Oct 11, 2024
Visit Reason
This visit was for a State Residential Licensure Survey conducted on October 10 and 11, 2024.
Findings
The facility was found deficient in multiple areas including failure to implement an effective pest control program for bed bugs affecting all residents, failure to provide dietary variety and repetition in menus, failure to use pasteurized eggs for over easy eggs, and failure to employ a qualified activity director.
Deficiencies (4)
Failed to develop and implement a pest control program to reduce bed bug infestations and prevent spread.
Failed to honor residents' dietary preferences for variety and lack of repetition in the menu.
Failed to ensure over easy eggs were prepared using pasteurized eggs to reduce risk of foodborne illness.
Failed to employ a qualified activity director with required certification or educational record.
Report Facts
Residential Census: 43
Resident rooms with bed bug infestations: 10
Resident rooms checked for bed bugs: 8
Resident rooms checked for bed bugs: 5
Resident rooms checked for bed bugs: 4
Resident rooms checked for bed bugs: 5
Resident rooms checked for bed bugs: 4
Resident rooms checked for bed bugs: 1
Residents requesting over easy eggs: 6
Activity Director hire date: Dec 6, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Cook | Administrator | Named in relation to facility administration and interview statements |
| Cook 5 | Cook | Named in relation to food preparation and egg handling |
| Maintenance Director | Interviewed regarding pest control but no full name provided | |
| Business Office Manager | Interviewed regarding qualifications of Activity Director but no full name provided | |
| Activity Director | Named in relation to lack of qualification and plan of correction but no full name provided |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 0
Date: Jul 1, 2024
Visit Reason
This visit was conducted for the investigation of complaints IN00435201 and IN00435279.
Complaint Details
Complaint IN00435201 - No deficiencies related to the allegations are cited. Complaint IN00435279 - No deficiencies related to the allegations are cited.
Findings
No deficiencies related to the allegations in complaints IN00435201 and IN00435279 were cited. The facility was found to be in compliance with applicable regulations.
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 0
Date: May 6, 2024
Visit Reason
This visit was conducted for the investigation of two complaints, IN00432691 and IN00432826.
Complaint Details
Complaint IN00432691 and IN00432826 were investigated; no deficiencies related to the allegations were found.
Findings
No deficiencies related to the allegations in either complaint were cited. The facility was found to be in compliance with applicable regulations regarding the complaints investigated.
Report Facts
Residential Census: 45
Inspection Report
Renewal
Census: 51
Deficiencies: 0
Date: Dec 21, 2023
Visit Reason
This visit was for a State Residential Licensure Survey conducted on December 20 and 21, 2023.
Findings
Crownpointe of Anderson was found to be in compliance with 410 IAC 16.2-5 in regard to the State Residential Licensure Survey.
Inspection Report
Complaint Investigation
Census: 57
Deficiencies: 6
Date: Jan 3, 2023
Visit Reason
This visit was for a State Residential Licensure Survey which included the Investigation of Complaint IN00397891.
Complaint Details
Complaint IN00397891 was substantiated but no deficiencies related to the allegations were cited.
Findings
The complaint was substantiated but no deficiencies related to the allegations were cited. Deficiencies were found related to staff CPR and first aid certification, facility cleanliness and maintenance, food and nutritional services including menu approval and kitchen sanitation, dietary management qualifications, and mental health care planning.
Deficiencies (6)
Failed to ensure a minimum of one staff member with CPR and first aid certification for 9 of 33 shifts reviewed.
Failed to maintain the facility in a clean, hygienic, and homelike manner with issues such as missing door seals, dark discoloration on bathroom grout, heavy dust buildup, bare light bulbs without covers, and scuff marks on doors.
Failed to ensure all menus and substitutions were approved by a registered dietitian.
Failed to maintain kitchen equipment in a clean, sanitary manner, including heavy buildup of debris on stove vent hood, grill, drip pans, and oven.
Dietary department was not directed by a supervisor competent in food service management and knowledgeable in sanitation standards, food handling, food preparation, and meal service.
Failed to develop comprehensive care plans for residents with major mental health diagnoses in cooperation with mental health service providers.
Report Facts
Shifts lacking CPR/first aid certified staff: 9
Residents impacted by menu approval deficiency: 57
Residents impacted by kitchen sanitation deficiency: 57
Residents impacted by dietary management deficiency: 57
Residents reviewed for mental health care plan deficiency: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Robert Cook | Administrator | Interviewed regarding CPR and first aid certification deficiency and other facility issues. |
| Dietary Manager | Identified as lacking certification and formal training in dietary management; no name provided. | |
| Director of Health Services | Educated by Nurse Consultant regarding mental health care plan deficiencies. |
Inspection Report
Complaint Investigation
Census: 59
Deficiencies: 0
Date: Nov 9, 2022
Visit Reason
This visit was conducted for the investigation of complaints IN00389385 and IN00393175.
Complaint Details
Complaint IN00389385 - Substantiated with no state findings. Complaint IN00393175 - Substantiated with no state findings.
Findings
Both complaints were substantiated; however, no State Residential Findings related to the allegations were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding these complaints.
Report Facts
Residential Census: 59
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