Inspection Reports for Cypress Court

An unannounced visit was conducted to investigate a complaint alleging that the facility roof is in disrepair with leaks affecting resident rooms, the dining room, and hallways.

The investigation found that although no active leaks were observed during the visit, there was evidence of past leaks including brown spots on the ceiling and a plastic bag taped to a ceiling to contain leaking water. The roof is in disrepair and scheduled for repair in 2025. The allegation was substantiated as the roof leaks pose a potential health, safety, or personal rights risk to residents.

The complaint was substantiated based on observations, interviews with residents and staff, and record review. Residents reported water leaking through the fire sprinkler in a shared bedroom for the past three years during heavy rains. Staff confirmed a temporary measure of taping a plastic bag to the ceiling to contain leaks. The facility plans to repair the ceiling by 12/09/2024.

An unannounced case management visit was conducted to address a deficiency observed during a prior complaint investigation, specifically regarding unpaid annual licensing fees.

The facility had not paid their annual licensing fees due on 07/12/2024 and had an outstanding balance of $4,455.00, which poses a potential health or safety risk to clients in care. The facility will be cited for this deficiency.

The visit was triggered by a deficiency observed during a complaint investigation.

The inspection was an unannounced Required Annual Inspection conducted to evaluate compliance with licensing regulations for the facility.

The facility was found to be in compliance with all applicable regulations. The physical plant, medication storage, food service, care and supervision, and records were all inspected and found satisfactory with no violations cited.

An unannounced complaint investigation visit was conducted following a complaint received on 2020-08-18 alleging that facility staff did not follow a resident's care agreement and physician's orders.

The investigation found the allegations unsubstantiated due to lack of supporting evidence, as relevant records prior to 2021 were moved off site and no additional information was provided. The preponderance of evidence standard was not met.

The complaint alleged that staff did not follow Resident 1's care agreement by taking her to the emergency room before contacting the Power of Attorney, and did not follow physician's orders by continuing medication administration beyond the prescribed period. Both allegations were found unsubstantiated.

The visit was an unannounced annual inspection to ensure the facility's compliance with California Code of Regulations, Title 22, Division 6.

The facility was found to be in good repair with no pathway obstruction, clean and odor-free resident units, working smoke and carbon monoxide detectors, and proper food storage. Staff records and resident interviews revealed no discrepancies. No deficiencies were observed during the inspection.

The visit was an unannounced case management inspection conducted in response to an incident reported on October 10, 2022, concerning a potential inappropriate relationship between a staff member and a resident.

No deficiencies were cited during the visit. The Licensing Program Analyst interviewed one staff member and one resident and reviewed pertinent documents.

The complaint involved a potential inappropriate relationship between Staff #1 and Resident #1. The complaint was investigated during the visit with interviews and document review, and no deficiencies were found.

The visit was an unannounced case management incident inspection following receipt of a death report concerning Resident #1.

No deficiencies were cited during the visit. Licensing staff obtained pertinent documents and toured the facility, concluding with an exit interview and provision of the report copy.

The Licensing Program Analyst arrived unannounced to conduct an annual inspection with emphasis on infection control.

The facility was found to be in compliance with COVID-19 mitigation requirements, including appropriate postings, sufficient hygiene supplies, PPE, and an approved COVID-19 Mitigation Plan. No deficiencies were observed during the visit.

The visit was an unannounced complaint investigation triggered by a complaint received on October 7, 2020, regarding a resident's bed being in disrepair.

The investigation found that the resident's bed was functioning properly after an outside vendor inspection, and staff were shown how to operate the bed's crank system. The allegation was found to be unsubstantiated.

The complaint alleged that a resident's bed was in disrepair. The investigation included interviews and review of facility records. The resident had passed away in December 2020. The allegation was unsubstantiated due to lack of evidence.

An unannounced complaint investigation visit was conducted due to a complaint received on 07/16/2020 alleging that staff did not properly handle food service, specifically that food supposed to be served hot was served cold to residents.

The investigation found that during the COVID-19 lockdown, residents were served cold food that was supposed to be hot due to logistical challenges and lack of equipment. The allegation was substantiated with evidence including interviews and records review. A citation was issued and a plan of correction was developed.

The complaint was substantiated. Staff did not properly handle food service during the COVID-19 lockdown, serving cold food instead of hot food to residents. The issue was ongoing and known by staff. A citation was issued in accordance with California Code of Regulations, Title 22.

An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and infection control practices, including COVID-19 mitigation measures.

The facility was found to be in compliance with all applicable regulations and infection control practices, including COVID-19 mitigation. No deficiencies were observed during the visit.

The Department conducted the on-site visit to provide technical assistance and to evaluate the facility's disinfection, testing surveillance, screening protocols as well as the use of personal protective equipment.

During the visit, no deficiencies were issued. The team interviewed the Administrator and Assisted Living Director and conducted a walk-through of the facility.

report_9_374600378_inx8_2021-05-03.pdf