Inspection Reports for D’Best Care

The inspection visit was an unannounced case management visit conducted in conjunction with complaint 22-AS-20230707101059 regarding allegations that a female non-staff was sleeping in the common area.

One deficiency was cited related to a staff member working at the facility prior to being associated or eligible to work, violating criminal record clearance requirements. A $500 civil penalty was issued.

The visit was triggered by complaint 22-AS-20230707101059 alleging that a female non-staff was sleeping in the common area (living room couch). During the initial complaint visit, it was observed that Staff 1 had a background clearance but was not associated with the facility per Licensing Information System records.

An unannounced Plan of Correction visit was conducted to follow up on a deficiency cited during the annual inspection on July 25, 2025.

No deficiencies were cited during this visit. The previously cited deficiency from the annual inspection was cleared at the time of this visit.

An unannounced visit was conducted on July 25, 2025, to perform the required annual inspection of the facility.

The facility was inspected for compliance with licensing requirements including safety, cleanliness, and resident accommodations. One deficiency was cited related to obstructions in the outdoor passageways posing a potential risk to residents.

Licensing Program Analyst Lydia Martinez conducted an unannounced Required - 1 Year inspection to evaluate the facility's compliance with regulatory requirements.

The inspection found no deficiencies; all regulatory requirements including food supply, medication storage, emergency care, and safety measures were met. The facility was noted to be clean, safe, and adequately supplied for the residents present.

The inspection was an unannounced complaint investigation visit conducted in response to complaints received on 07/07/2023 regarding facility clutter and unsanitary conditions, and a female non-staff sleeping in the common area.

The investigation substantiated two allegations: the facility was cluttered and unsanitary, and a female non-staff member was sleeping in the common area. Observations included food particles and discoloration in the refrigerator, mold growing on kitchen tiles, clutter in the backyard and side exit, and confirmation that a non-staff individual was sleeping on the living room couch. Civil penalties were issued for these violations.

The complaint investigation was substantiated. Two main allegations were investigated: facility clutter and unsanitary conditions, and a female non-staff sleeping in the common area. Evidence included interviews, observations, and document reviews. A $500 civil penalty was issued for the non-staff sleeping allegation, and a $250 civil penalty was issued for the repeat violation of facility cleanliness.

Licensing Program Analyst Claudia Gutierrez made an unannounced visit to conduct a Required/Annual Inspection of the facility.

Two deficiencies were cited related to medication storage and facility cleanliness and maintenance. A Technical Advisory was also given regarding the lack of a 30-day supply of PPE.

An unannounced complaint investigation was conducted due to an allegation that a resident developed multiple stage 4 pressure injuries while in care.

The investigation found that Resident 1 developed stage 4 pressure injuries due to lack of timely medical attention by both the facility and the home health care provider. The facility failed to provide necessary medical care and did not call emergency services despite the resident's deteriorating condition, resulting in substantiated neglect.

The complaint was substantiated. Resident 1 developed multiple stage 4 pressure injuries due to delayed medical care and failure to call emergency services. Both the facility and Green Meadows Home Care failed to provide timely medical attention, causing immediate decline in health and unnecessary pain and suffering.

Licensing Program Analyst Lydia Martinez conducted an unannounced visit for the purpose of conducting a Required 1 Year inspection.

The facility appeared clean, sanitary, and well maintained with residents happy and well taken care of. No deficiencies were noted during the inspection, and the facility has an active COVID-19 prevention plan in place.