Inspection Reports for Deer Ridge Memory Care Community

The Department completed a follow-up inspection of the Assisted Living Facility on 10/15/2025 to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies, confirming that previously cited deficiencies related to investigations and preadmission assessments were corrected. Earlier complaint investigations identified failures in conducting investigations of abuse allegations and preadmission assessments for residents.

The complaint investigations involved allegations of unexpected death, staff to resident incident, and staff to resident abuse. The investigations found failed provider practices including failure to investigate abuse allegations and implement interventions, and failure to conduct preadmission assessments. Substantiation status is not explicitly stated.

The Department completed a follow-up inspection of the Assisted Living Facility on 08/21/2025 to verify correction of previously cited deficiencies related to continuing education training requirements for staff.

The follow-up inspection found no deficiencies; the previously cited deficiencies regarding continuing education training for staff were corrected.

The Department of Social and Health Services completed a follow-up visit to Deer Ridge Memory Care Community to verify correction of previously cited deficiencies related to staff continuing education requirements.

The licensee failed to ensure four staff completed the required 12 hours of continuing education, resulting in an uncorrected deficiency that placed all 46 residents at risk of receiving care from unqualified caregivers. A civil fine of $400 was imposed based on this violation.

The Department of Social and Health Services completed a complaint investigation at Deer Ridge Memory Care Community on June 18, 2025, to assess allegations related to failure to conduct investigations of accidents and incidents.

The licensee failed to conduct investigations to determine the circumstances of accidents and incidents, implement interventions to prevent recurrence, and protect five residents, resulting in a civil fine of $1,500.00. This deficiency was recurring, previously cited on multiple occasions.

The visit was complaint-related, and the deficiency was substantiated, resulting in a civil fine.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

The complaint investigation was conducted from 2024-02-22 through 2024-05-20 regarding allegations including untimely resident records, unsigned care plans, lack of personal care, facility pipe burst, and failure to notify resident representative of charge increases. The investigation found failed provider practices with citations written.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets the Assisted Living Facility licensing requirements. Previous deficiencies related to negotiated service agreements were corrected.

The Department of Social and Health Services conducted a complaint investigation at Deer Ridge Memory Care Community on May 24, 2024, due to concerns about failure to investigate incidents of resident falls and injuries.

The investigation found that the licensee failed to conduct proper investigations into falls and injuries of unknown source for three residents, contributing to serious harm including fractures requiring surgery and hospitalization, lack of preventative measures, and risk of abuse.

The complaint investigation found recurring deficiencies related to failure to investigate resident falls and injuries, previously cited on May 19, 2023, October 5, 2022, September 9, 2022, and June 23, 2022.

The inspection was conducted as a complaint investigation regarding allegations including a resident sustaining a fracture after a fall, injury of unknown source, failure to follow the current service plan regarding showering, fall not investigated, residents not receiving care due to COVID-19 isolation, and surfaces not cleaned properly.

The facility failed to thoroughly investigate resident falls and injuries of unknown origin for multiple residents, resulting in failed provider practice citations. The investigations lacked determination of circumstances and preventive measures. Some allegations related to COVID-19 isolation and cleaning were not substantiated due to insufficient information.

The complaint investigation included allegations of a resident sustaining a fracture after a fall, injury of unknown source, failure to follow service plan for showering, fall not investigated, residents isolated due to COVID-19, and improper cleaning. The facility was found out of compliance with failed provider practice citations issued as documented in a Statement of Deficiencies dated 05/24/2024.

The Department of Social and Health Services conducted a follow-up visit to Deer Ridge Memory Care Community to impose civil fines based on violations of state regulations and to enforce compliance with negotiated service agreements and resident rights.

The facility was found to have recurring deficiencies related to failure to provide care and services as agreed upon in negotiated service agreements for six residents, and failure to ensure dignity and quality of life for seven residents by not providing showers. These deficiencies placed residents at risk for wounds, infections, and decreased skin integrity and dignity.

The Department of Social and Health Services completed a follow-up visit at Deer Ridge Memory Care Community to assess correction of previously cited deficiencies.

The facility failed to provide showers and adequate care to ten residents, resulting in decreased skin integrity and dignity. These deficiencies were uncorrected from a prior citation on May 4, 2023, leading to civil fines.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to compliance determinations 29660 and 20461.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to failure to investigate resident falls, failure to notify family and physician of falls, failure to assess and monitor residents after falls, and failure to train staff on incident reporting were corrected.

The complaint investigation was triggered by allegations that the facility did not investigate a resident fall and did not notify the family of the resident fall. The investigation found failed facility practices and citations were written. The facility was out of compliance at the time of the complaint investigation.

The inspection was conducted as an unannounced on-site complaint investigation due to an allegation that the facility failed the fire and life safety inspection.

The facility failed to maintain compliance with fire and life safety codes, placing all 44 residents at risk for not receiving timely assistance in case of an emergency. The facility failed the annual fire and life safety inspection on 05/16/2023 and a follow-up inspection on 08/02/2023.

The complaint investigation was triggered by an allegation that the facility failed the fire and life safety inspection. The investigation confirmed failed provider practice and citations were written.

The Office of the State Fire Marshal conducted a re-inspection at Deer Ridge Memory Care Community to verify correction of previously noted violations.

The re-inspection found multiple violations that had not been corrected, including lack of documentation for fire sprinkler system testing, fire door inspections, fire-resistance-rated construction inventory, duct and air transfer opening maintenance, exit sign placement, and emergency power system testing.

The Department of Social and Health Services completed a Complaint Investigation at Deer Ridge Memory Care Community on May 19, 2023, due to concerns about failure to investigate circumstances surrounding a resident's falls.

The licensee failed to investigate circumstances surrounding a resident’s falls, resulting in one fall causing a left clavicle fracture. This failure contributed to recurring falls, hospitalization, pain, and decreased quality of life. This deficiency was recurring and previously cited multiple times in 2022.

The visit was complaint-related and substantiated by the finding that the licensee failed to investigate a resident's falls, leading to injury and recurring incidents.

The Department of Social and Health Services completed a complaint investigation at Deer Ridge Memory Care Community related to failure to investigate circumstances surrounding a resident's falls.

The licensee failed to investigate circumstances surrounding a resident’s falls, resulting in a left clavicle fracture and contributing to recurring falls, hospitalization, pain, and decreased quality of life. This deficiency was recurring and previously cited multiple times.

The visit was complaint-related and substantiated by the finding of failure to investigate falls leading to injury and recurring incidents.

The Office of the State Fire Marshal conducted a re-inspection at the Deer Ridge Memory Care Community facility to verify correction of previously cited fire safety violations.

Multiple fire safety violations were found uncorrected, including lack of documentation for semi-annual kitchen hood cleanings, fire-resistance-rated construction inspections, fire door operability and inspection, fire/smoke damper testing, sprinkler system testing, suppression system servicing, unobstructed fire alarm pull stations, carbon monoxide alarm inspections, exit sign placements, emergency generator testing and servicing, and fire drill documentation.

The investigation was initiated due to a family member's complaint alleging that a resident was isolated from the community and did not receive prescribed eye drops as ordered by the provider.

The investigation found that the resident was not isolated but was part of an elopement drill, so the isolation allegation was unsubstantiated. However, the facility failed to ensure the resident received the prescribed eye drop medication Latanoprost for glaucoma as ordered, placing the resident at risk. Staff had documented administration of the medication during periods when the medication was not available, indicating a failure in medication management and ordering procedures.

Complaint alleged that a resident was isolated from the community and did not receive prescribed eye drops. The isolation allegation was unsubstantiated. The medication administration allegation was substantiated with findings of medication not being available yet marked as given.

The inspection was conducted in response to complaint #63321 regarding water flowing from multiple areas on two halls in the community.

The Executive Director responded to the call about water flowing from multiple ceiling areas. The staff turned off the water and the fire department was called. Fire Systems West indicated that pipes may have been thawing causing the leak. The system was restored and a fire watch was done.

Complaint #63321 involved water flowing from multiple ceiling areas. No fire occurred, sprinklers were not activated, no evacuation or injuries occurred, and the fire department responded. The complaint was investigated and addressed with no further issues noted.

The complaint investigation was conducted due to allegations including unauthorized medication changes, medication changes leading to a fall and death, unauthorized hospital transfer, missing items, and soiled bedding.

The facility failed to develop and implement a safe medication system, resulting in medication errors that placed a resident at risk of medical and physical decline. The investigation found a medication error and failure to investigate it properly, constituting failed provider practice with citations written.

The complaint investigation was based on allegations of unauthorized medication changes, medication changes leading to a fall and death, unauthorized hospital transfer, missing items, and soiled bedding. The investigation substantiated failed provider practice related to medication errors but found insufficient information to support other allegations.

The inspection was conducted as a complaint investigation following allegations that residents did not receive care services, no activities were provided, and staff were not giving residents snacks.

The facility failed to investigate allegations of neglect for several residents, failed to obtain required background checks for staff, and failed to report neglect allegations to the Complaint Resolution Unit. These failures placed residents at risk of harm. Some allegations could not be substantiated due to insufficient information.

The complaint investigation was based on allegations that residents did not receive care services, no activities were provided, and staff were not giving residents snacks. The investigation found failed provider practices related to neglect investigations, background checks, and reporting to the Complaint Resolution Unit.