Inspection Reports for Desert Cottages II

83421 Himalaya Drive Indio, CA 92203, CA, 92203

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Inspection Report Census: 2 Capacity: 6 Deficiencies: 0 Oct 30, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility to perform a health and safety check.
Findings
During the visit, no immediate health or safety concerns were observed at the time of the visit.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Census: 2 Capacity: 6 Deficiencies: 0 Oct 24, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. An exit interview was conducted and a copy of the report was provided to Caregiver Teri Duet.
Employees Mentioned
NameTitleContext
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Teri DuetCaregiverMet with the Licensing Program Analyst during the visit.
Elizabeth HengstlerAdministrator/DirectorNamed as facility administrator/director.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager.
Inspection Report Census: 2 Capacity: 6 Deficiencies: 0 Oct 16, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
During the visit, the facility was toured and interviews were conducted. No immediate health and safety concerns were observed.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection and named in the report.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Census: 2 Capacity: 6 Deficiencies: 0 Oct 10, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
During the visit, the facility was toured and interviews were conducted. No immediate health and safety concerns were observed.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Annual Inspection Census: 3 Capacity: 6 Deficiencies: 0 Oct 3, 2025
Visit Reason
An unannounced required annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be clean, well-maintained, and in compliance with infection control, physical plant, medication management, and disaster preparedness requirements. No deficiencies were cited during the visit.
Report Facts
Expiration date: 2026 Expiration date: 2026 Expiration date: 2027 Emergency drill date: Oct 3, 2025 Water temperature: 105.9
Employees Mentioned
NameTitleContext
Elizabeth HengstlerAdministratorFacility Administrator present during inspection
Terri DuetCaregiverGreeted Licensing Program Analyst and allowed entry for inspection
Abdoulaye ZerboLicensing Program AnalystConducted the inspection visit
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on report
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Sep 16, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility and conducted interviews.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Sep 8, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility and conducted interviews.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet with Licensing Program Analyst during the inspection visit.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Sep 4, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The Licensing Program Analyst toured the facility, obtained pertinent documentation, and conducted interviews.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee / AdministratorMet during the inspection and received a copy of the report.
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Terri DuetCaregiverMet by the Licensing Program Analyst during the visit.
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Aug 30, 2025
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for a health and safety check.
Findings
No immediate health and safety concerns were observed during the visit. The LPA toured the facility, obtained pertinent documentation, and conducted interviews.
Employees Mentioned
NameTitleContext
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Elizabeth HengstlerAdministrator/DirectorNamed as facility administrator/director.
Terri DuetCaregiverMet with the Licensing Program Analyst during the visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager.
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Aug 27, 2025
Visit Reason
The visit was an unannounced case management visit to deliver an Immediate Exclusion order for staff member Destiny Villalta.
Findings
During the visit, Licensing Program Analysts toured the facility, collected documentation, and issued an Immediate Exclusion order to staff Destiny Villalta, who then left the premises. No citations were issued during the visit.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee/AdministratorMet with Licensing Program Analysts during the visit and was informed of the purpose of the visit.
Destiny VillaltaCaregiverReceived Immediate Exclusion order and left the premises during the visit.
Abdoulaye ZerboLicensing Program AnalystConducted the case management visit.
Armando PerezLicensing Program AnalystConducted the case management visit.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Complaint Investigation Census: 3 Capacity: 6 Deficiencies: 0 Aug 22, 2025
Visit Reason
An unannounced Case Management visit was conducted regarding complaint control numbers 18-AS-20240408110606 and 18-AS-20241210103507.
Findings
No health and safety concerns were observed during the visit, and no deficiencies were cited according to California Health & Safety Code and Code of Regulations, Title 22.
Complaint Details
The visit was complaint-related, but no deficiencies were found and no substantiation status was stated.
Employees Mentioned
NameTitleContext
Seo JeonLicensing Program AnalystConducted the unannounced Case Management visit.
Destiny VillaltaAdministratorMet with Licensing Program Analyst during the visit.
Inspection Report Complaint Investigation Census: 3 Capacity: 6 Deficiencies: 0 Aug 21, 2025
Visit Reason
Licensing Program Analyst Seo Jeon made an unannounced visit to the facility to conduct a Case Management visit regarding a complaint report received on 12-06-2023.
Findings
No health and safety concerns were observed during the visit. There are no deficiencies being cited per California Health & Safety Code and Code of Regulations, Title 22.
Complaint Details
The visit was conducted in response to a complaint report received on 12-06-2023. No deficiencies or violations were found, and the complaint was not substantiated.
Report Facts
Capacity: 6 Census: 3
Employees Mentioned
NameTitleContext
Destiny VillaltaAdministratorMet with Licensing Program Analyst during the inspection
Seo JeonLicensing Program AnalystConducted the unannounced complaint investigation visit
Inspection Report Complaint Investigation Census: 3 Capacity: 6 Deficiencies: 0 Jul 8, 2025
Visit Reason
The visit was an unannounced Case Management inspection conducted regarding a complaint report #18-AS-20241203161122.
Findings
No health and safety concerns were observed during the visit, and no deficiencies were cited according to California Health & Safety Code and Code of Regulations, Title 22.
Complaint Details
The visit was triggered by a complaint report #18-AS-20241203161122. No deficiencies were found and no health or safety concerns were observed.
Employees Mentioned
NameTitleContext
Destiny VillaltaAdministratorMet with Licensing Program Analysts during the inspection and allowed entry to the facility.
Seo JeonLicensing Program AnalystConducted the inspection and signed the report.
Janette RomeroLicensing Program AnalystConducted the inspection.
Elizabeth HengstlerAdministrator/DirectorNamed as facility administrator/director in the report header.
Inspection Report Census: 3 Capacity: 6 Deficiencies: 0 Jun 26, 2025
Visit Reason
An unannounced visit was conducted by Licensing Program Analyst Abdoulaye Zerbo for a health and safety check of the facility.
Findings
No immediate health and safety concerns were observed during the visit. The facility does not have bedridden residents. Interviews and records review were conducted.
Employees Mentioned
NameTitleContext
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced visit and inspection.
Destiny VillaltaAdministratorMet with Licensing Program Analyst during the visit and received a copy of the report.
Inspection Report Census: 1 Capacity: 6 Deficiencies: 0 Dec 11, 2024
Visit Reason
Licensing Program Analyst Abdoulaye Zerbo conducted an unannounced visit to the facility for case management purposes, including interviews and a health and safety check.
Findings
No health and safety concerns were observed during the visit. Further review is needed, with possible additional visits and phone interviews before a decision is rendered.
Employees Mentioned
NameTitleContext
Abdoulaye ZerboLicensing Program AnalystConducted the unannounced case management visit.
Destiny VillaltaFacility AdministratorMet with the Licensing Program Analyst during the visit.
Inspection Report Annual Inspection Census: 1 Capacity: 6 Deficiencies: 0 Oct 16, 2024
Visit Reason
Licensing Program Analysts conducted an unannounced visit to the facility for the purpose of conducting a required annual inspection.
Findings
The facility was found to be clean, well maintained, and in compliance with department requirements. No deficiencies were cited during the visit.
Report Facts
Fire drill date: Jul 1, 2024 Hot water temperature: 109.1 Fire extinguisher expiration: 202512
Employees Mentioned
NameTitleContext
Elizabeth HengstlerAdministratorFacility administrator present during inspection
Abdoulaye ZerboLicensing Program AnalystConducted the inspection
Armando PerezLicensing Program AnalystConducted the inspection
Rikesha StampsLicensing Program ManagerNamed in report
Inspection Report Census: 1 Capacity: 6 Deficiencies: 0 Oct 16, 2024
Visit Reason
Licensing Program Analysts conducted an announced visit to the facility to interview Resident One regarding an open complaint unrelated to this facility.
Findings
During the visit, no issues or concerns were observed. An exit interview was conducted and the report was reviewed and provided to the licensee.
Employees Mentioned
NameTitleContext
Elizabeth HengstlerlicenseeMet with Licensing Program Analysts during the visit.
Inspection Report Annual Inspection Census: 1 Capacity: 6 Deficiencies: 0 Oct 28, 2023
Visit Reason
The Licensing Program Analyst conducted an unannounced required annual inspection of the facility on October 28, 2023.
Findings
The facility was found to be in compliance with no Title 22, Division 6 Regulation violations observed or cited. The physical plant, medications, food service, care and supervision, and records were all reviewed and found satisfactory.
Report Facts
Capacity: 6 Census: 1
Employees Mentioned
NameTitleContext
Destiny VillaltaAdministratorMet with Licensing Program Analyst during inspection
Venus MixsonLicensing Program AnalystConducted the inspection
Elizabeth HengstlerAdministratorNamed as facility administrator
Jazmond D HarrisLicensing Program ManagerNamed in report header
Inspection Report Complaint Investigation Census: 3 Capacity: 6 Deficiencies: 0 Jun 15, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-04-08 alleging that facility staff were not keeping accurate resident records and were dispensing discontinued medication to a resident.
Findings
The investigation found the allegation unsubstantiated as there was no evidence or witnesses to corroborate the claim that discontinued supplements were given or that inaccurate record keeping occurred.
Complaint Details
The complaint alleged that on March 24, 2021, resident #1's supplements were discontinued but the licensee and staff continued to give these supplements and had inaccurate Medication Administration Records. The finding was unsubstantiated.
Report Facts
Facility capacity: 6 Resident census: 3
Employees Mentioned
NameTitleContext
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation and delivered findings
Elizabeth HengstlerAdministratorFacility administrator mentioned in the report
Destiny VillaltaCaregiverMet with Licensing Program Analyst during the investigation
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Complaint Investigation Census: 4 Capacity: 6 Deficiencies: 0 Apr 25, 2023
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 01/14/2021 regarding staff administering medication without a prescription and staff not wearing face masks.
Findings
The investigation found both allegations to be unsubstantiated. Staff and administrator interviews confirmed that medication was prescribed by a physician and that staff always wore masks with appropriate PPE available at the facility.
Complaint Details
The complaint involved two allegations: 1) Staff administering medication without a prescription, and 2) Staff not wearing face masks. Both allegations were found unsubstantiated due to lack of evidence or witnesses.
Report Facts
Facility Capacity: 6 Census: 4
Employees Mentioned
NameTitleContext
Elizabeth HengstlerLicensee/AdministratorMet during investigation and provided statements regarding medication administration and PPE policies
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation visit
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 0 Oct 10, 2022
Visit Reason
An unannounced annual inspection was conducted focusing on infection control measures at the facility.
Findings
The inspection found that the facility had implemented adequate infection control measures, including Covid-19 postings, hand hygiene supplies, PPE availability, and regular cleaning protocols. No deficiencies were noted at the time of the visit.
Report Facts
Staff present: 1 Residents present: 5 Facility capacity: 6
Employees Mentioned
NameTitleContext
Elizabeth HengstlerAdministratorFacility Administrator present during inspection
Chinwe NwogeneLicensing Program AnalystConducted the inspection
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 0 Oct 18, 2021
Visit Reason
An unannounced annual inspection was conducted with an emphasis on infection control to evaluate the facility's compliance with Community Care Licensing guidelines.
Findings
The inspection found insufficient proper signage and insufficient PPE supplies, but sufficient hand hygiene supplies and cleaning provisions. No deficiencies were cited during this visit.
Employees Mentioned
NameTitleContext
Yolanda DelgadoLicensing Program AnalystConducted the inspection visit.
Elizabeth HengstlerAdministratorFacility administrator met during the inspection.
Inspection Report Complaint Investigation Census: 6 Capacity: 6 Deficiencies: 0 Jun 29, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2019-11-27 regarding chemical restraint of a resident, denial of visitors, and denial of telephone use.
Findings
The investigation found all allegations to be unfounded based on resident interviews, staff interviews, record reviews, and observations. No evidence was found that residents were chemically restrained, denied visitors, or denied telephone access.
Complaint Details
The complaint involved allegations that facility staff chemically restrained a resident, did not allow the resident to have visitors, and did not allow the resident to use the telephone. All allegations were investigated and deemed unfounded.
Report Facts
Capacity: 6 Census: 6
Employees Mentioned
NameTitleContext
Stephanie TorresLicensing Program AnalystConducted the complaint investigation
Elizabeth HengstlerAdministratorFacility administrator interviewed during investigation
Ian Hartzel-RussellCare StaffMet with during the investigation visit
Nedra BrownLicensing Program ManagerNamed in report as Licensing Program Manager

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