Inspection Reports for Desert Haven Home Care
4123 N 21st St, Phoenix, AZ 85016, United States, AZ, 85016
Back to Facility ProfileInspection Report Summary
The most recent inspection on August 5, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies related mainly to emergency alert systems, storage of poisonous or toxic materials, personnel records, documentation, and safety policies. Enforcement actions occurred in 2023 and 2024, resulting in fines that were paid in full, but no license suspensions or immediate jeopardy findings were listed in the available reports. Complaint investigations were generally unsubstantiated, with no deficiencies found in the most recent cases. The facility’s record shows some improvement since the last cited deficiencies and enforcement actions in 2024.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
3.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Complaint Investigation
Capacity: 5
Deficiencies: 0
Date: Aug 5, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaint 00137324.
Findings
No deficiencies were found during the on-site investigation of complaint 00137324.
Inspection Report
Complaint Investigation
Capacity: 5
Deficiencies: 0
Date: Jul 21, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaint 00135635.
Findings
No deficiencies were found during the on-site investigation of complaint 00135635.
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: Oct 22, 2024
Summary
The enforcement resulted in a civil fine of $250 for the violation of health and safety regulations related to improper storage of toxic materials.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Failure to ensure poisonous or toxic material was stored in a locked area inaccessible to residents, posing a health and safety risk. | — |
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: Oct 15, 2024
Summary
A fine was imposed and subsequently paid in full as part of the enforcement resolution.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Fine imposed as part of enforcement action | Paid |
Inspection Report
Annual Inspection
Capacity: 5
Deficiencies: 2
Date: Oct 3, 2024
Visit Reason
Two deficiencies found related to lack of alert system for emergencies and improper storage of poisonous or toxic materials.
Findings
Two deficiencies found related to lack of alert system for emergencies and improper storage of poisonous or toxic materials.
Deficiencies (2)
E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available and accessible
A. A manager shall ensure poisonous or toxic materials are stored in labeled containers in a locked area
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Aug 8, 2023
Summary
The enforcement resulted in a $500 fine which has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Fine related to enforcement action against Desert Haven Home Care | Paid |
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Jul 24, 2023
Summary
The facility was found to be non-compliant for not maintaining required personnel records, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Failure to ensure a personnel record was established and maintained for one employee. | — |
Inspection Report
Complaint Investigation
Capacity: 5
Deficiencies: 5
Date: Jul 24, 2023
Visit Reason
Six deficiencies cited related to policies and procedures, personnel records, documentation of services, and safety policies.
Findings
Six deficiencies cited related to policies and procedures, personnel records, documentation of services, and safety policies.
Deficiencies (5)
C. A manager shall ensure that policies and procedures are established, documented, and implemented to protect resident health and safety
B. A manager shall ensure a plan is established and documented as part of policies and procedures
C. A manager shall ensure personnel records include required information
C. A manager shall ensure caregivers document services provided
F. A manager shall ensure policies and procedures for safety are implemented
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Jun 14, 2023
Summary
The facility was found to have a caregiver without current CPR and first aid certification, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Failure to ensure one caregiver had current, valid CPR and first aid training. | — |
Inspection Report
Annual Inspection
Capacity: 5
Deficiencies: 4
Date: May 8, 2023
Visit Reason
Four deficiencies found related to timely documentation, personnel records including CPR training, food safety, and storage of poisonous or toxic materials.
Findings
Four deficiencies found related to timely documentation, personnel records including CPR training, food safety, and storage of poisonous or toxic materials.
Deficiencies (4)
E. A manager shall ensure required documentation is provided timely
C. A manager shall ensure personnel records include CPR training documentation
C. A manager shall ensure food is safe and free from spoilage
A. A manager shall ensure poisonous or toxic materials are stored in locked, labeled containers
Enforcement Action
Enforcement
Total: $0.00
Date: Nodate Enforcement
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