Inspection Reports for Desert View Senior Living

This inspection was conducted as an annual State Licensure survey in accordance with Nevada Administrative Code Chapter 449 for Residential Facilities for Groups.

The facility received a grade of A with no regulatory deficiencies identified. Twenty-five resident files and ten employee files were reviewed during the survey.

The inspection was conducted as a result of a complaint investigation at the facility on 09/26/24.

The complaint was substantiated without any deficient practice. Observations, interviews, and record reviews were conducted, and no regulatory deficiencies were identified.

Complaint #NV00071933 was substantiated with no deficient practice.

The inspection was conducted as a result of a State Licensure annual and complaint investigation survey at the facility on 04/02/2024.

The facility received a grade of A. One complaint was substantiated with no deficient practice. A regulatory deficiency was identified related to the failure to provide an audible alarm on the door to the Alzheimer's Unit, which was corrected by replacing the batteries on the same day.

One complaint (#NV00070336) was investigated and substantiated with no deficient practice.

The inspection was conducted due to an endorsement addition and bed increase at the facility, in accordance with Nevada Administrative Code Chapter 449 for Residential Facility for Groups.

No regulatory deficiencies were identified during the inspection. The facility received a grade of A and no further action was necessary.

The inspection was conducted as a State Licensure annual and infection control survey in accordance with Nevada Administrative Code Chapter 449 for Residential Facilities for Groups.

The facility received a grade of A but had regulatory deficiencies including unsafe hot water temperatures exceeding the acceptable range of 100-110 degrees Fahrenheit and heavy dust buildup on kitchen equipment. The facility acknowledged these issues and implemented corrective actions.

The inspection was conducted as a complaint investigation triggered by one complaint with eight allegations at the facility.

The investigation found all eight allegations unsubstantiated after review of records, observations, and interviews. No regulatory deficiencies were identified and the facility received a grade of A.

Complaint #NV00067374 with eight allegations was unsubstantiated. Allegations included missed medications, inadequate hygiene care, denied visitation, residents left soiled, unexplained injuries without family notification, residents wearing others' clothes, improper staff training, and improperly cleaned linens. All were found unsubstantiated based on documentation, observations, and interviews.

This inspection was a State Licensure voluntary regrading survey conducted at the facility in accordance with Nevada Administrative Code Chapter 449 for Residential Facilities for Groups.

The facility was found to have no regulatory deficiencies and received a grade of A after reviewing three resident files.

The inspection was conducted as a result of a State Licensure Annual Grading, infection control, and Complaint Investigation survey at the facility from 04/13/22 through 04/21/22.

The facility received a grade of B with multiple deficiencies identified including issues with memory care staffing ratios, kitchen sanitation and food handling, special diet compliance, call light response times, medication administration, and maintenance of facility doors. One complaint was substantiated regarding staffing levels in the Memory Care Unit.

Complaint #NV00065654 was substantiated with two allegations: 1) Only two staff members working in the Memory Care Unit for 18 residents was substantiated. 2) One staff member working both first and second floors with over 50 residents was substantiated without deficiencies as staffing ratios were not regulated and care was not interrupted.

The inspection was conducted as a complaint investigation triggered by complaint #NV00064845 with three allegations regarding facility conditions and resident care.

The complaint investigation substantiated one allegation regarding a bathroom ceiling leak and black water stains without deficiency, as repairs were made promptly. Two other allegations about bugs in a resident's room and failure to notify a responsible party of a resident's change in condition were unsubstantiated. No regulatory deficiencies were identified.

Complaint #NV00064845 with three allegations was investigated. One allegation about a bathroom ceiling leak was substantiated without deficiency. Allegations about bugs in a resident's room and failure to notify a responsible party of a resident's change in condition were unsubstantiated.

The inspection was conducted as an Annual Grading Survey, infection control survey, and Complaint Investigation at the facility on 07/29/2021.

The facility received a grade of A. Two complaints were investigated and found unsubstantiated. Two regulatory deficiencies were identified: failure to ensure a resident was re-evaluated by a physician due to changes in cognition, and failure to secure medications in the Memory Care unit.

Two complaints were investigated: Complaint #NV00064427 alleging a caregiver pushed a resident resulting in a fall was unsubstantiated; Complaint #NV00064203 alleging poor food quality and short staffing was unsubstantiated.

This State Licensure Survey was conducted as a result of a revisit initiated on 09/03/19 to assess compliance with Nevada Administrative Code (NAC) Chapter 449 for Residential Facility for Groups.

The facility failed to ensure a gate located by the Memory Care unit leading to the parking lot was secured. The gate had a locking mechanism that was not latching properly, and the Maintenance Director verified the gate was not working correctly and needed repair.