Inspection Reports for Dignified Care Manor

The inspection was conducted as a complaint investigation survey in response to a complaint received regarding the facility.

The complaint was unsubstantiated and no regulatory deficiencies were identified during the investigation, which included interviews and record reviews.

One complaint was investigated: Unsubstantiated Complaint #NV00074584 could not be substantiated.

The inspection was conducted as an Annual State Licensure and Complaint Investigation survey in accordance with Nevada Administrative Code, Chapter 449, for Residential Facilities for Groups.

The facility received a grade of C with multiple deficiencies identified including failure to complete background checks every five years for two employees, lack of hand drying towels and soap in one bathroom, unsecured oxygen canisters, non-functional audible alarm on a sliding glass door, unlocked gate to the main road, incomplete cultural competency training for one employee, insufficient PPE supply, and incomplete infection control training for the primary infection control manager.

Two complaints were investigated: Complaint #NV00073779 and Complaint #NV00073640. Both complaints could not be substantiated and no regulatory deficiencies were identified related to them.

The inspection was conducted as a result of the State Licensure annual survey combined with a complaint investigation at the facility on 07/09/2024.

The facility was found to have multiple deficiencies including environmental maintenance issues, missing window screens, insufficient accessible bathrooms, inaccurate medication administration records, unsecured medication storage, unsecured sharp objects, and unsecured toxic substances. One complaint was substantiated during the investigation.

One complaint (#NV00071086) was investigated and substantiated related to environmental deficiencies including maintenance and cleanliness issues.

The inspection was conducted as a result of the State Licensure annual and complaint investigation survey in accordance with Nevada Administrative Code, Chapter 449, Requirements for Residential Facilities for Groups.

No regulatory deficiencies were identified during the survey. One complaint was investigated but was unverified, and no further action was necessary.

One complaint (Complaint #NV00068685) was investigated and found to be unverified; no regulatory deficiencies were identified.

This inspection was conducted as an annual and infection control State Licensure survey in accordance with Nevada Administrative Code (NAC) Chapter 449 for Residential Facility for Groups.

No regulatory deficiencies were identified during the survey. The facility received a grade of A and no further action was necessary.

This inspection was conducted as an annual State Licensure and infection control survey at the facility in accordance with Nevada Administrative Code Chapter 449 for Residential Facility for Groups.

No regulatory deficiencies were identified during the survey. The facility received a grade of A and was provided guidance on compliance with certain state regulations related to discrimination, privacy, and cultural competency.

The inspection was conducted as a complaint investigation triggered by Complaint #NV00062470 with four allegations regarding resident care and facility conditions.

All four allegations were found to be unsubstantiated after observations, interviews with residents and staff, and review of facility conditions. No regulatory deficiencies were identified and no further action was necessary.

Complaint #NV00062470 with four allegations was unsubstantiated. Allegation #1: Residents had bruises on forearms was unsubstantiated. Allegation #2: Lack of supervision and staff quitting was unsubstantiated. Allegation #3: Difficulty eating without dentures and food preferences not honored was unsubstantiated. Allegation #4: Residents did not have access to food for days was unsubstantiated.

The inspection was a COVID-19 focused infection control survey initiated on 10/12/20 and completed on 10/14/20 to assess compliance with infection control measures during the pandemic.

The facility implemented multiple infection control measures including screening, PPE use, social distancing, isolation of positive residents, and staff training. No regulatory deficiencies were identified and no further action was necessary.

This inspection was conducted as a result of a complaint investigation and a focused State Licensure COVID-19 Infection Control Survey initiated on 08/17/2020 and completed on 08/19/2020.

The facility failed to implement proper infection control procedures by not quarantining residents exposed to COVID-19 and allowing non-essential visitors. The administrator failed to ensure proper isolation and quarantine of COVID-19 positive residents and staff, lacked written COVID-19 policies, and allowed non-essential visitation until 08/07/2020.

Complaint #NV00061762 was substantiated. The allegation that the facility failed to implement proper infection control procedures by failing to quarantine residents exposed to COVID-19 and allowing non-essential visitors was substantiated.

This inspection was an annual State Licensure survey conducted to assess compliance with Nevada Administrative Code Chapter 449 for Residential Facility for Groups.

No regulatory deficiencies were identified during the survey. The facility received a grade of A and no further action was necessary.

This Statement of Deficiencies was generated as a result of an annual State Licensure survey conducted in the facility on 5/25/16 by the Division of Public and Behavioral Health.

The facility received a grade of A with no regulatory deficiencies identified at the time of the survey.

This inspection was conducted as an annual State Licensure grading survey combined with a complaint investigation.

The facility received a grade of A. One complaint was substantiated regarding failure to request emergency medical evaluation after a resident fall resulting in an untreated fracture. Additionally, the facility was cited for failure to maintain clean and well-maintained premises and failure to notify emergency services when necessary.

Complaint #NV00042691 was substantiated. The facility failed to request emergency medical evaluation after a fall with injury on 4/17/15, and the resident suffered from an earlier fracture that was not evaluated or treated. Other allegations such as delayed hospital transfer, failure to notify responsible party, and dietary concerns were not substantiated.

This document is the result of an annual State Licensure survey conducted at the facility on 08/06/2014 to assess compliance with state regulations.

No deficiencies were identified during the survey. The facility received a grade of A and no further action was necessary.

This document is the result of an annual State Licensure survey conducted at the facility on 08/22/2013 to assess compliance with state regulations.

The facility was found to be in full compliance with no deficiencies identified and received a grade of A.

This document is the result of an annual State Licensure survey conducted from 2012-08-09 through 2012-08-20 to assess compliance with state regulations for a residential facility providing care to persons with Alzheimer's disease.

The facility received a grade of A but had several deficiencies including failure to ensure one employee met background check requirements, failure to administer medications as prescribed to two residents, and inaccuracies in the medication administration record for one resident.

The inspection was an annual State Licensure survey conducted from 2012-08-09 through 2012-08-20 to assess compliance with state regulations for a residential facility providing care to persons with Alzheimer's disease.

The facility received a grade of A but had deficiencies related to personnel background checks and medication administration, including expired fingerprints for one employee and medication administration errors for two residents.

This Statement of Deficiencies was generated as a result of a self-attestation questionnaire completed by the facility in lieu of a 2011 annual survey because the facility was in good standing with no major regulatory deficiencies in the 2010 annual survey.

The questionnaire indicated the facility was in regulatory compliance and would receive a grade of A. No further action was necessary.

The inspection was conducted as a result of a complaint investigation regarding an allegation that a resident received an inappropriate level of care, initiated on 2011-06-23.

The allegation was not substantiated based on document review, interviews with the facility owner, and observations of the resident. The resident was noted to be bedridden but able to move in bed, with no areas of compromised skin observed.

Complaint #NV00028674 alleged inappropriate level of care for a resident. The complaint was investigated through document review, interviews, and resident observation, and was not substantiated.

This document is the result of an annual state licensure survey conducted on 08/25/2009 at Dignified Care Manor to assess compliance with regulatory requirements.

The facility received a grade of A. One deficiency was identified related to personnel files, specifically failure to ensure one of three caregivers complied with tuberculosis testing requirements.

The inspection was conducted as the annual state licensure survey for the facility, Dignified Care Manor, to assess compliance with Nevada Administrative Code (NAC) 449 Residential Facility for Groups Regulations.

The facility was found to have regulatory deficiencies related to personnel files, specifically failing to ensure that one of three employees was re-fingerprinted after the original fingerprints expired, violating state requirements.