Inspection Reports for Diversicare of Meridian

MS, 39301

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Inspection Report Complaint Investigation Census: 100 Capacity: 120 Deficiencies: 0 Jan 27, 2026
Visit Reason
The State Agency conducted three complaint investigations at the facility from January 26 to January 27, 2026, related to abuse, neglect, resident rights, and neglect concerning pressure sores.
Findings
The survey determined the facility was in compliance with Medicare and Medicaid requirements and no deficiencies were cited.
Complaint Details
Three complaint investigations (CI MS #2722461, CI MS #2722774, and CI MS #2700033) were conducted. CI MS #2722461 and CI MS #2722774 involved abuse, neglect, and resident rights, while CI MS #2700033 involved neglect related to pressure sores. No deficiencies were found.
Report Facts
Complaint Investigations: 3 Licensed beds: 120 Census: 100
Inspection Report Complaint Investigation Deficiencies: 0 Jan 27, 2026
Visit Reason
The State Agency conducted three complaint investigations at the facility from 1/26/26 through 1/27/26 related to abuse, neglect, resident rights, and neglect related to pressure sores.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. No deficiencies were cited.
Complaint Details
Three complaint investigations (CI MS #2722461, CI MS #2722774, and CI MS #2700033) were conducted for abuse, neglect, resident rights, and neglect related to pressure sores. The complaints were not substantiated as no deficiencies were cited.
Inspection Report Complaint Investigation Census: 102 Capacity: 120 Deficiencies: 0 Dec 17, 2025
Visit Reason
The State Agency conducted complaint investigations related to allegations of neglect, failure to provide appropriate care, and insufficient staffing at the facility from 12/15/2025 through 12/17/2025.
Findings
The survey determined the facility was in compliance with Medicare and Medicaid requirements and no deficiencies were cited.
Complaint Details
Investigations involved four complaint cases: neglect after a resident fall, failure to provide appropriate care including wound care and staff attitudes, neglect related to a resident rash, and allegations of insufficient staffing and unsafe nurse assignments.
Report Facts
Complaint investigations: 4 Licensed beds: 120 Census: 102
Inspection Report Complaint Investigation Deficiencies: 0 Dec 17, 2025
Visit Reason
The State Agency conducted complaint investigations at the facility from 12/15/2025 through 12/17/2025 related to allegations of neglect, failure to provide appropriate care, and insufficient staffing.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. No deficiencies were cited.
Complaint Details
Four complaint investigations were conducted: MS #2678116 regarding neglect after a resident fell and staff conduct; MS #2690785 regarding neglect and failure to provide care including wound care and staff attitudes; MS #2653466 regarding neglect related to a resident's rash; and MS #2638107 regarding insufficient staffing and lack of nursing leadership. No deficiencies were found.
Inspection Report Complaint Investigation Census: 101 Capacity: 120 Deficiencies: 0 Oct 14, 2025
Visit Reason
The State Agency conducted a complaint investigation related to quality of care, accidents, and admission/discharge at the facility.
Findings
The facility was found to be in compliance with Medicare and Medicaid requirements, and no deficiencies were cited during the investigation.
Complaint Details
Complaint Investigation (CI), MS #2638321, related to quality of care, accidents, and admission/discharge. The complaint was investigated and no deficiencies were found.
Report Facts
Licensed beds: 120 Census: 101
Inspection Report Complaint Investigation Deficiencies: 0 Oct 14, 2025
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #2638321, related to quality of care, accidents, and admission/discharge at the facility.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. No deficiencies were cited.
Complaint Details
Complaint Investigation MS #2638321 was related to quality of care, accidents, and admission/discharge. The complaint was not substantiated as no deficiencies were cited.
Inspection Report Complaint Investigation Census: 97 Capacity: 120 Deficiencies: 0 Sep 11, 2025
Visit Reason
The State Agency conducted complaint investigations and a facility reported incident at the facility from 9/10/25 through 9/11/25 related to allegations of insufficient staffing, neglect resulting in injuries, misappropriation of resident property, and verbal abuse.
Findings
During the survey, the State Agency determined the facility was in compliance with Medicare and Medicaid participation requirements and no deficiencies were cited.
Complaint Details
Investigations included allegations of insufficient staffing, neglect when a resident fell and sustained injuries, neglect involving a skin tear not reported to family, misappropriation of resident property, and verbal abuse by a staff member. No deficiencies were cited.
Report Facts
Facility licensed beds: 120 Resident census: 97
Inspection Report Complaint Investigation Deficiencies: 0 Sep 11, 2025
Visit Reason
The State Agency conducted complaint investigations and a facility reported incident at the facility from 9/10/25 through 9/11/25 related to allegations of insufficient staffing, neglect resulting in injury, misappropriation of resident property, and verbal abuse by staff.
Findings
During the survey, the State Agency determined the facility was in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. There were no deficiencies cited.
Complaint Details
Investigations included allegations of insufficient staffing, neglect when a resident fell and sustained injuries, neglect involving a skin tear not reported to family, misappropriation of resident property, and verbal abuse by a staff member. No deficiencies were cited.
Inspection Report Plan of Correction Deficiencies: 0 Jun 25, 2025
Visit Reason
The State Agency conducted a desk review of information related to the annual survey completed on 2025-05-21 to verify corrective measures taken by the facility.
Findings
The facility provided information confirming corrective actions were implemented to address deficient practices and sustain compliance with Medicare and Medicaid requirements. The State Agency recommended the facility be placed back in compliance effective 2025-06-23.
Report Facts
Survey completion date: May 21, 2025
Inspection Report Annual Inspection Deficiencies: 0 Jun 25, 2025
Visit Reason
The State Agency conducted a desk review of information related to the annual survey completed on 2025-05-21 to verify compliance with Minimum Standards of Operation for Institutions for the Aged or Infirm.
Findings
The facility was confirmed to be in compliance with the Minimum Standards of Operation, and the State Agency recommended the facility be placed back in compliance effective 2025-06-23.
Inspection Report Plan of Correction Deficiencies: 0 Jun 25, 2025
Visit Reason
The State Agency conducted a desk review of information related to the annual survey completed on 2025-05-21 to verify compliance with Minimum Standards of Operation for Institutions for the Aged or Infirm.
Findings
The information provided by the facility confirmed compliance with the Minimum Standards of Operation. The State Agency recommended the facility be placed back in compliance effective 2025-06-23.
Inspection Report Annual Inspection Deficiencies: 0 Jun 25, 2025
Visit Reason
The State Agency conducted a desk review related to the annual survey completed on 2025-05-21 to verify corrective measures and compliance with Medicare and Medicaid requirements.
Findings
The facility provided information confirming corrective actions were implemented to address deficiencies, and the State Agency recommended the facility be placed back in compliance effective 2025-06-23.
Inspection Report Complaint Investigation Census: 96 Capacity: 120 Deficiencies: 0 Jun 11, 2025
Visit Reason
The State Agency conducted a complaint investigation at the facility on 2025-06-11 regarding falls, neglect, and quality of care.
Findings
The facility was found to be in compliance with Medicare and Medicaid participation requirements, and no deficiencies were cited.
Complaint Details
Complaint investigation (CI MS #29044) for falls, neglect, and quality of care; no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Jun 11, 2025
Visit Reason
The State Agency conducted a complaint investigation related to falls, neglect, and quality of care at the facility.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements. No deficiencies were cited.
Complaint Details
Complaint investigation MS #29044 related to falls, neglect, and quality of care. No deficiencies were cited.
Inspection Report Annual Inspection Deficiencies: 3 May 21, 2025
Visit Reason
The State Agency conducted an annual recertification survey and two complaint investigations at the facility from 2025-05-18 through 2025-05-21.
Findings
No deficiencies were cited related to the two complaint investigations regarding nursing services, quality of care/treatment, resident neglect, and abuse. However, during the annual recertification survey, the facility was found not in compliance with state licensure requirements and cited for deficiencies M 225, M 815, and M 1020.
Complaint Details
Two complaint investigations were conducted: CI MS#28756 regarding nursing services, quality of care/treatment, and resident neglect with no deficiencies cited; and CI MS#29038 regarding abuse with no deficiencies cited.
Deficiencies (3)
Description
Deficiency cited as M 225
Deficiency cited as M 815
Deficiency cited as M 1020
Report Facts
Complaint Investigations: 2
Inspection Report Annual Inspection Capacity: 180 Deficiencies: 3 May 21, 2025
Visit Reason
The State Agency conducted an annual recertification survey and two complaint investigations at the facility from 5/18/25 through 5/21/25. The complaint investigations were regarding nursing services, quality of care, neglect, and abuse, with no deficiencies cited. The annual survey identified noncompliance with state licensure requirements.
Findings
The facility was found deficient in staffing levels, food safety and storage, and housekeeping/maintenance issues. Specifically, insufficient nursing staff were available during shift changes, food items were overly ripe or improperly stored, and several resident rooms had exposed sheetrock and other maintenance issues.
Complaint Details
Two complaint investigations were conducted: CI MS#28756 regarding nursing services, quality of care/treatment, and resident neglect with no deficiencies cited; and CI MS#29038 regarding abuse with no deficiencies cited.
Severity Breakdown
Level II Pattern: 1 Level II Widespread: 1 Level II: 1
Deficiencies (3)
DescriptionSeverity
Failed to ensure sufficient nursing staff were available to meet resident care needs during shift change, with one CNA available and five call lights unanswered for approximately 30 minutes.Level II Pattern
Failed to store food and maintain food quality according to food safety standards, including overly ripe produce and improperly stored/unlabeled items.Level II Widespread
Failed to provide a comfortable, homelike environment in resident rooms due to exposed sheetrock, chipped paint, and exposed metal in three rooms.Level II
Report Facts
Facility bed capacity: 180 Number of resident rooms with maintenance issues: 3 Number of kitchen observations: 3 Number of resident halls with staffing issues: 3 Number of call lights unanswered: 5
Employees Mentioned
NameTitleContext
Director of Clinical EducationDirector of Clinical EducationProvided education to nursing staff on answering call lights and reporting leaving the floor.
District Director of DietaryDistrict Director of DietaryDiscarded unlabeled and expired food items and performed audit of dietary department.
Dietary ManagerDietary ManagerAcknowledged food safety deficiencies and responsible for monitoring food storage.
AdministratorAdministratorConfirmed staffing shortages and food safety issues; involved in monitoring corrective actions.
Maintenance DirectorMaintenance DirectorConducted repairs and rounds to address maintenance deficiencies and ensure timely repairs.
Assistant Director of NursingAssistant Director of NursingInterviewed regarding CNA staffing and awareness of administrative leave.
Inspection Report Annual Inspection Census: 98 Capacity: 120 Deficiencies: 7 May 21, 2025
Visit Reason
The State Agency conducted an annual recertification survey and two complaint investigations at the facility from 2025-05-18 through 2025-05-21.
Findings
The complaint investigations regarding nursing services, quality of care, neglect, and abuse resulted in no deficiencies cited. However, the annual recertification survey found the facility not in compliance with Medicare and Medicaid participation requirements, citing multiple deficiencies.
Complaint Details
Two complaint investigations were conducted: CI MS#28756 regarding nursing services, quality of care/treatment, and resident neglect with no deficiencies cited; and CI MS#29038 regarding abuse with no deficiencies cited.
Deficiencies (7)
Description
Deficiency F565 cited
Deficiency F584 cited
Deficiency F641 cited
Deficiency F657 cited
Deficiency F725 cited
Deficiency F812 cited
Deficiency F851 cited
Report Facts
Licensed beds: 120 Resident census: 98
Inspection Report Annual Inspection Census: 98 Capacity: 120 Deficiencies: 7 May 21, 2025
Visit Reason
The State Agency conducted an annual recertification survey and two complaint investigations at the facility from 5/18/25 through 5/21/25. The complaint investigations were regarding nursing services, quality of care, neglect, and abuse with no deficiencies cited. The annual survey determined noncompliance with Medicare and Medicaid participation requirements.
Findings
The facility was found deficient in multiple areas including resident/family group response, safe and homelike environment, accuracy of assessments, care plan timing and revision, sufficient nursing staff, food procurement and storage, and payroll based journal reporting. Deficiencies included failure to promptly resolve resident grievances, unsafe and unclean environment in some rooms, inaccurate MDS coding, outdated care plans, insufficient nursing staff during shift changes, improper food storage, and inaccurate staffing data submission.
Complaint Details
Two complaint investigations were conducted: CI MS#28756 regarding nursing services, quality of care/treatment and resident/patient client neglect with no deficiencies cited; and CI MS#29038 regarding abuse with no deficiencies cited.
Severity Breakdown
SS=E: 3 SS=D: 2 SS=F: 2
Deficiencies (7)
DescriptionSeverity
Failure to promptly resolve grievances related to condiments and call light response times affecting 87 residents.SS=E
Failure to provide a comfortable, homelike environment in three resident rooms due to exposed sheetrock, chipped paint, and exposed metal.SS=D
Failure to assure accurate coding of the Minimum Data Set (MDS) related to discharge status and anticoagulant medication for two residents.SS=E
Failure to revise a care plan for a resident no longer requiring the use of a lift for transfers.SS=D
Failure to ensure sufficient nursing staff during shift change, resulting in one CNA on floor and multiple unanswered call lights for approximately 30 minutes.SS=E
Failure to store food and maintain food quality in accordance with professional standards, including overly ripe produce and improperly stored/unlabeled items.SS=F
Failure to ensure Payroll Based Journal (PBJ) staffing data was corrected before submission to CMS, resulting in inaccurate staffing reporting for one quarter.SS=F
Report Facts
Deficiencies cited: 7 Resident census: 98 Total licensed beds: 120 Residents affected by grievance deficiency: 87 Overly ripe oranges observed: 19 Overly ripe cucumbers observed: 14 Unanswered call lights: 5
Employees Mentioned
NameTitleContext
Resident #14ResidentNamed in care plan timing and revision deficiency and grievance related to call light response.
Resident #52ResidentNamed in grievance related to lack of condiments.
Resident #68ResidentNamed in grievance related to call light response times.
Resident #39ResidentNamed in grievance related to call light response times.
District Manager of DietaryInterviewed regarding condiment issues and food storage.
Director of Nursing (DON)Director of NursingInterviewed regarding MDS accuracy, staffing, and care plan deficiencies.
Assistant Director of Nursing (ADON)Assistant Director of NursingInterviewed regarding staffing and care plan deficiencies.
Certified Nursing Assistant (CNA) #2Certified Nursing AssistantInterviewed regarding staffing and call light response.
Certified Nursing Assistant (CNA) #8Certified Nursing AssistantInterviewed regarding staffing and call light response.
Registered Nurse (RN) #1Registered NurseInterviewed regarding MDS accuracy and care plan.
Maintenance SupervisorInterviewed regarding room repairs and maintenance work orders.
Dietary Manager (DM)Interviewed regarding food storage and condiment issues.
AdministratorInterviewed regarding staffing, food safety, and MDS accuracy.
Registered Nurse Assessment Coordinator (RNAC)Responsible for MDS corrections and care plan updates.
Inspection Report Annual Inspection Deficiencies: 0 May 19, 2025
Visit Reason
The inspection was conducted as an annual survey to assess compliance with emergency preparedness and Life Safety Code requirements.
Findings
The facility met all applicable Federal, State, and local emergency preparedness requirements with no deficiencies cited. The State Agency conducted a desk review confirming corrective measures and recommended the facility be placed back in compliance effective 06/23/25.
Inspection Report Life Safety Deficiencies: 1 May 19, 2025
Visit Reason
The inspection was conducted to assess compliance with the Life Safety Code, specifically focusing on the facility's performance and documentation of fire drills as required by NFPA 101 section 19.7.1.2.
Findings
The facility failed to provide complete and proper documentation of fire drills for the calendar year 2024 and the first and second quarters of 2025. A 100% audit was conducted, and fire drills were subsequently performed on each shift between 5/29/25 and 5/30/25. The Administrator provided in-service training to the Maintenance Director on fire drill policies and documentation.
Deficiencies (1)
Description
Failure to properly perform and document fire drills as per NFPA 101 section 19.7.1.2 affecting all smoke compartments and residents.
Report Facts
Audit coverage: 100 Fire drill dates: 2 Plan of correction monitoring period: 3 Plan of correction review period: 3
Employees Mentioned
NameTitleContext
Maintenance DirectorConducted 100% audit of fire drill documentation and will conduct monthly fire drills as part of corrective action
AdministratorIn-serviced the Maintenance Director on fire drill policy and documentation on 5/19/2025
Inspection Report Life Safety Census: 98 Deficiencies: 3 May 19, 2025
Visit Reason
The inspection was conducted to assess compliance with the Life Safety Code (LSC) and emergency preparedness requirements, including fire safety, smoke barrier doors, fire drills, and electrical systems maintenance.
Findings
The facility met emergency preparedness requirements but failed to meet several Life Safety Code standards, including smoke barrier doors not properly closing and latching, incomplete fire drill documentation, and inadequate documentation of generator testing. These deficiencies affected multiple smoke compartments and all 98 residents.
Severity Breakdown
SS=F: 3
Deficiencies (3)
DescriptionSeverity
Failed to provide 20-minute fire resistance rating smoke barrier door that properly closes and latches upon fire alarm activation.SS=F
Failed to properly perform and document fire drills as required by NFPA 101.SS=F
Failed to properly document records of generator testing and maintenance as required by NFPA 110 and NFPA 99.SS=F
Report Facts
Residents affected: 98 Smoke compartments affected: 2 Total smoke compartments: 7 Fire drills missing documentation: 4 Generator load tests missing documentation: 5
Employees Mentioned
NameTitleContext
Maintenance DirectorAcknowledged findings related to smoke barrier doors, fire drills, and generator testing; responsible for corrective actions and monitoring.
AdministratorAcknowledged findings and in-serviced Maintenance Director on policies and corrective actions.
Inspection Report Complaint Investigation Deficiencies: 0 Apr 8, 2025
Visit Reason
The State Agency conducted a Complaint Investigation at the facility on 04/08/2025 related to three complaint cases: MS #28296 concerning resident grooming and neglect, MS #28495 concerning resident safety, and MS #28503 concerning quality of care.
Findings
No deficiencies were cited during the complaint investigation; however, the facility remains out of compliance due to deficiencies cited in a prior survey conducted on 03/13/2025.
Complaint Details
Complaint Investigation conducted for MS #28296 (resident not groomed and neglect), MS #28495 (resident safety), and MS #28503 (quality of care). No deficiencies were cited during this investigation.
Report Facts
Complaint case numbers: 3 Prior survey date: Deficiencies cited on 03/13/2025 survey
Inspection Report Complaint Investigation Census: 95 Capacity: 120 Deficiencies: 0 Apr 8, 2025
Visit Reason
The State Agency conducted a Complaint Investigation related to three complaint numbers concerning resident grooming and neglect, resident safety, and quality of care at the facility on 4/8/25.
Findings
No deficiencies were cited during the complaint investigation; however, the facility remains out of compliance due to deficiencies cited in a prior survey conducted on 03/13/25.
Complaint Details
Complaint Investigation (CI), MS #28296, MS #28495, and MS #28503 were investigated related to resident grooming and neglect, resident safety, and quality of care respectively. No deficiencies were cited during this investigation.
Report Facts
Licensed beds: 120 Census: 95
Inspection Report Complaint Investigation Census: 97 Capacity: 120 Deficiencies: 1 Mar 13, 2025
Visit Reason
The State Agency conducted five complaint investigations at the facility from 3/11/25 through 3/13/25, triggered by multiple complaints including improper medical equipment and pain management, call bells, resident care issues, dietary and quality of care, neglect, and resident rights.
Findings
The facility was found not in compliance with Medicare and Medicaid participation requirements due to failure to provide effective and timely pain management for one resident with multiple cancer diagnoses, resulting in unmanaged pain and delayed medication administration. Other complaint investigations related to neglect and resident rights found no deficiencies.
Complaint Details
Five complaint investigations were conducted (CI MS #27547, CI MS #27597, CI MS #28040, CI MS #28066, and CI MS #28088). CI MS#28040 was substantiated with deficiencies related to improper medical equipment and pain management. CI MS#27547 and CI MS#27597 involved issues such as call bells, resident care, dietary, and quality of care. CI MS#28066 and CI MS#28088 investigated neglect and resident rights with no deficiencies cited.
Severity Breakdown
SS=G: 1
Deficiencies (1)
DescriptionSeverity
Failure to ensure effective and timely pain management for one resident with multiple cancer diagnoses, including a delay of approximately twelve hours in receiving PRN pain medication after admission.SS=G
Report Facts
Beds licensed: 120 Census: 97 Delay in pain medication: 12 Number of complaint investigations: 5
Employees Mentioned
NameTitleContext
LPN #1Licensed Practical NurseAdministered Hydrocodone to Resident #5 and reported medication unavailability
LPN #2Licensed Practical NurseWorked night shift during Resident #5 admission and reported lack of awareness about contacting NP for pain medication
Director of NursesDirector of Nurses (DON)Confirmed delay in pain medication due to emergency medication kit lacking prescribed medication
AdministratorFacility AdministratorConfirmed facility policy and acknowledged failure to administer pain medication timely
Medical DirectorMedical DirectorNotified of the issue and involved in QAPI review
Director of Nursing ServicesDirector of Nursing Services (DNS)Notified Medical Director and involved in corrective action and audits
Assistant Director of NursingAssistant Director of Nursing (ADNS)Signed QAPI review
Director of Clinical EducationDirector of Clinical Education (DCE)Provided education to nursing staff regarding medication availability and pain management
Senior Director of Clinical EducationSenior Director of Clinical EducationInitiated education for nursing staff on medication availability process
Senior Director of Clinical OperationsSenior Director of Clinical OperationsProvided education to nursing staff
Minimum Data Set NurseRNACSigned QAPI review
Inspection Report Complaint Investigation Deficiencies: 0 Mar 13, 2025
Visit Reason
The State Agency conducted five complaint investigations at the facility from 3/11/25 through 3/13/25 related to various concerns including improper medical equipment, pain management, call bells, resident hygiene, falls, food quality, dietary and quality of care, neglect, and resident rights.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. No deficiencies were cited during the complaint investigations.
Complaint Details
Five complaint investigations (MS #27547, MS #27597, MS #28040, MS #28066, and MS #28088) were conducted. Issues investigated included improper medical equipment and pain, call bells, resident left wet, resident not groomed, falls, food not palatable, dietary and quality of care/treatment, neglect, and resident rights. No deficiencies were cited.
Report Facts
Number of complaint investigations: 5
Inspection Report Complaint Investigation Deficiencies: 0 Nov 20, 2024
Visit Reason
The State Agency conducted a Complaint Investigation at the facility on 11/20/2024 regarding Resident Neglect related to pressure sores, Quality of Care/Treatment related to responsible party not being notified of changes to the resident's condition, and Quality of Life.
Findings
During the survey, the State Agency determined the facility was in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. No deficiencies were cited.
Complaint Details
Complaint MS #27063 was investigated for Resident Neglect related to pressure sores, Quality of Care/Treatment related to responsible party notification, and Quality of Life. The complaint was found to be unsubstantiated as no deficiencies were cited.
Inspection Report Complaint Investigation Census: 93 Capacity: 120 Deficiencies: 0 Nov 20, 2024
Visit Reason
The State Agency conducted a complaint investigation related to Resident Neglect concerning pressure sores, Quality of Care/Treatment regarding notification of responsible parties about changes in resident condition, and Quality of Life.
Findings
The facility was found to be in compliance with Medicare and Medicaid requirements, and no deficiencies were cited during the complaint investigation.
Complaint Details
Complaint investigation MS #27063 focused on Resident Neglect related to pressure sores, Quality of Care/Treatment related to responsible party notification, and Quality of Life; no deficiencies were found.
Report Facts
Licensed beds: 120 Resident census: 93
Inspection Report Complaint Investigation Deficiencies: 0 Nov 4, 2024
Visit Reason
The State Agency conducted a Complaint Investigation at the facility on 11/04/2024 related to resident rights, misappropriation of property, resident neglect, rehabilitation services, and quality of care/treatment related to grooming.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements. No deficiencies were cited.
Complaint Details
Complaint Investigation MS #26579 and MS #26509 were conducted. MS #26509 investigated resident rights and misappropriation of property. MS #26579 investigated resident rights, resident neglect, rehabilitation services, and quality of care/treatment related to grooming. The complaints were not substantiated as no deficiencies were cited.
Inspection Report Complaint Investigation Census: 96 Capacity: 120 Deficiencies: 0 Nov 4, 2024
Visit Reason
The State Agency conducted a Complaint Investigation related to resident rights, misappropriation of property, resident neglect, rehabilitation services, and quality of care/treatment related to grooming.
Findings
The facility was found to be in compliance with Medicare and Medicaid requirements, and no deficiencies were cited during the investigation.
Complaint Details
Complaint Investigation MS #26579 and MS #26509 regarding resident rights, misappropriation of property, resident neglect, rehabilitation services, and quality of care/treatment related to grooming. No deficiencies were cited.
Report Facts
Licensed beds: 120 Resident census: 96
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 Aug 7, 2024
Visit Reason
The State Agency conducted a complaint investigation triggered by a facility reported incident regarding an allegation of abuse.
Findings
The investigation determined the facility was in compliance with Medicare and Medicaid participation requirements and no deficiencies were cited.
Complaint Details
Complaint Investigation CI #25517 regarding an allegation of abuse; no deficiencies cited.
Report Facts
Census: 94 Total licensed capacity: 120
Inspection Report Complaint Investigation Deficiencies: 0 Aug 7, 2024
Visit Reason
The State Agency conducted a Complaint Investigation, CI #25517, at the facility from 2024-08-06 to 2024-08-07. The complaint was a facility reported incident regarding an allegation of abuse.
Findings
During the survey, the State Agency determined the facility was in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirement. There were no deficiencies cited.
Complaint Details
Complaint Investigation CI #25517 regarding an allegation of abuse; no deficiencies cited and facility found in compliance.
Report Facts
Complaint Investigation ID: 25517
Inspection Report Complaint Investigation Census: 87 Capacity: 120 Deficiencies: 0 Jun 13, 2024
Visit Reason
The State Agency conducted a Complaint Investigation (CI, MS #24864) at the facility on 6/13/24 regarding client services not performed per plan of care and physicians' orders.
Findings
During the survey, the State Agency determined the facility was in compliance with Medicare and Medicaid requirements and no deficiencies were cited.
Complaint Details
Complaint Investigation (CI, MS #24864) was for client services not performed per plan of care and physicians' orders; no deficiencies were found.
Report Facts
Licensed beds: 120 Census: 87
Inspection Report Complaint Investigation Deficiencies: 0 Jun 13, 2024
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #24864, related to client services not performed per plan of care and physician's orders.
Findings
The facility was found to be in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state license requirement. There were no deficiencies cited.
Complaint Details
Complaint Investigation MS #24864 was substantiated by the survey, but no deficiencies were cited.
Report Facts
Complaint Investigation Number: 24864
Inspection Report Plan of Correction Deficiencies: 0 Mar 5, 2024
Visit Reason
The State Agency conducted a desk review of information related to the annual survey completed on 2024-01-25 to confirm compliance with Minimum Standards of Operation for Institutions for the Aged or Infirm.
Findings
The facility was found to be in compliance based on the information provided, and the State Agency recommended the facility be placed back in compliance effective 2024-02-28.
Inspection Report Complaint Investigation Deficiencies: 0 Feb 13, 2024
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 02/12/24 through 02/13/24 related to pressure sores, residents left wet for extended periods, services not provided per the care plan, and resident discharge rights.
Findings
No deficiencies were cited during this complaint investigation survey; however, the facility remains out of compliance with state licensure requirements due to deficiencies cited during the 01/25/24 survey.
Complaint Details
Complaint Investigation MS #24080 involved pressure sores, residents left wet for extended periods, and services not provided per the care plan. Complaint Investigation MS #24036 involved resident discharge rights. No deficiencies were cited during this investigation.
Inspection Report Complaint Investigation Census: 92 Capacity: 120 Deficiencies: 0 Feb 13, 2024
Visit Reason
The State Agency conducted a complaint investigation related to pressure sores, resident left soiled for an extended time, services not performed per the care plan, and discharge rights.
Findings
No deficiencies were cited during this complaint investigation survey; however, the facility remains out of compliance due to deficiencies cited during a prior survey on 2024-01-25.
Complaint Details
Complaint Investigation MS #24080 involved pressure sores, resident left soiled for an extended time, and services not performed per the care plan. Complaint Investigation MS #24036 involved discharge rights. No deficiencies were cited during this investigation.
Report Facts
Licensed beds: 120 Census: 92
Inspection Report Annual Inspection Deficiencies: 2 Jan 25, 2024
Visit Reason
The State Agency conducted an Annual Recertification Survey at Diversicare of Meridian from January 22 to January 25, 2024, to assess compliance with Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements.
Findings
The facility was found not in compliance with residents' rights and activities of daily living standards. Deficiencies included staff using cell phones in resident rooms and failure to provide shaving assistance to a resident who required it. The facility implemented corrective actions including staff education, resident council meetings, and ongoing monitoring.
Severity Breakdown
Level II: 2
Deficiencies (2)
DescriptionSeverity
Staff members used their cell phones in residents' rooms during care, violating residents' rights and facility policy.Level II
Failure to provide shaving assistance to Resident #52 who required staff help with activities of daily living.Level II
Report Facts
Number of sampled residents: 21 Number of residents involved in cell phone issue: 4 BIMS score: 15 BIMS score: 12
Employees Mentioned
NameTitleContext
CNA #1Certified Nurse AideObserved using cell phone in resident's room
CNA #2Certified Nurse AideObserved using cell phone in resident's room
CNA #4Certified Nurse AideResponsible for Resident #52 care and shaving
Director of NursingDirector of Nursing (DON)Confirmed staff cell phone policy and shaving care requirements
Activity DirectorActivity Director (AD)Confirmed residents' complaints about cell phone use and staff in-service
Director of Clinical EducationDirector of Clinical Education (DCE)Conducted staff in-service on cell phone use and ADL care
Director of Nursing ServicesDirector of Nursing Services (DNS)Involved in staff education and monitoring corrective actions
Assistant Director of Nursing ServicesAssistant Director of Nursing Services (ADNS)Involved in staff education and monitoring corrective actions
Human Resource CoordinatorHuman Resource Coordinator (HRC)Participated in staff in-service and orientation education
Nursing Home AdministratorNursing Home Administrator (NHA)Oversaw monitoring and corrective action implementation
Inspection Report Annual Inspection Census: 94 Capacity: 120 Deficiencies: 5 Jan 25, 2024
Visit Reason
The State Agency conducted an annual recertification survey at the facility from 1/22/24 to 1/25/24 to determine compliance with Medicare and Medicaid participation requirements.
Findings
The facility was found not in compliance with several requirements including resident rights, accuracy of assessments, comprehensive care planning, ADL care, and activities programming. Deficiencies included staff using cell phones in resident rooms, inaccurate MDS coding for medications, failure to implement care plans for activities, failure to provide shaving for a dependent resident, and failure to assist a resident with activities.
Severity Breakdown
SS=D: 5
Deficiencies (5)
DescriptionSeverity
Staff members used cell phones in resident rooms, violating resident rights and facility policy.SS=D
Resident #63's MDS assessment inaccurately coded Ozempic as an insulin injection.SS=D
Failure to implement a care plan related to resident activities for Resident #39.SS=D
Failure to shave Resident #52 who required assistance with ADLs.SS=D
Failure to invite and assist Resident #39 to group activities, limiting socialization.SS=D
Report Facts
Deficiencies cited: 5 Census: 94 Total licensed capacity: 120 MDS assessments reviewed: 21 Residents sampled: 34 BIMS score: 15 BIMS score: 12
Employees Mentioned
NameTitleContext
Certified Nurse Aide #1CNAObserved using cell phone in resident room, admitted policy violation.
Certified Nurse Aide #2CNAObserved using cell phone in resident room, admitted policy violation.
Director of NursingDONConfirmed cell phone policy and MDS coding discrepancy for Ozempic.
Director of Clinical EducationDCEIn-serviced staff on cell phone use and MDS coding corrections.
Activities DirectorADConfirmed failure to document and assist Resident #39 with activities; implemented corrective actions.
Certified Nurse Aide #3CNAConfirmed Resident #39 needed assistance to attend activities and care plan was not implemented.
Certified Nurse Aide #4CNAResponsible for Resident #52 care; admitted failure to shave resident as scheduled.
Director of Care CoordinationDCCReviewed MDS coding for Ozempic and monitored corrective actions.
Nursing Home AdministratorNHAOversaw in-service and monitoring of activity care plans and cell phone policy compliance.
Inspection Report Annual Inspection Deficiencies: 0 Jan 25, 2024
Visit Reason
The State Agency conducted a desk review related to the annual survey completed on 01/25/24 to verify corrective measures and compliance with Medicare and Medicaid requirements.
Findings
The facility provided information confirming that measures were put in place to correct deficient practices and sustain compliance. The State Agency recommended the facility be placed back in compliance effective 02/28/24.
Inspection Report Life Safety Deficiencies: 0 Jan 24, 2024
Visit Reason
The inspection was conducted to assess compliance with the 2012 Edition of the Life Safety Code (LSC) of the National Fire Protection Association (NFPA).
Findings
The facility met the applicable provisions of the 2012 Edition of the Life Safety Code, and no LSC deficiencies were cited during this survey.
Inspection Report Deficiencies: 0 Jan 24, 2024
Visit Reason
The survey was conducted to assess the facility's compliance with Federal, State, and local emergency preparedness requirements.
Findings
The facility met all applicable emergency preparedness requirements with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 0 Jan 8, 2024
Visit Reason
The State Agency conducted a desk review of information related to a complaint survey completed on 2023-11-29 to determine compliance with Minimum Standards of Operation for Institutions for the Aged or Infirm.
Findings
The information provided by the facility confirmed compliance with the Minimum Standards of Operation, and the State Agency recommended the facility be placed back in compliance effective 2024-01-03.
Complaint Details
The visit was related to a complaint survey completed on 2023-11-29. The facility was found to be in compliance based on the desk review.
Inspection Report Plan of Correction Deficiencies: 0 Jan 8, 2024
Visit Reason
The State Agency conducted a desk review related to a complaint survey completed on 2023-11-29 to verify corrective measures taken by the facility.
Findings
The information provided by the facility confirmed that corrective measures were implemented to address the deficient practice and sustain compliance with Medicare and Medicaid requirements. The State Agency recommended the facility be placed back in compliance effective 2024-01-03.
Complaint Details
The visit was complaint-related, reviewing corrective actions following a complaint survey conducted on 2023-11-29. The facility's corrective measures were accepted and compliance restored.
Report Facts
Complaint survey date: Nov 29, 2023 Compliance effective date: Jan 3, 2024
Inspection Report Complaint Investigation Deficiencies: 2 Nov 29, 2023
Visit Reason
The inspection was conducted as a complaint investigation (CI MS #23089) due to ongoing unresolved resident complaints regarding poor quality food, meals not served timely, cold meals, and meal preferences not honored.
Findings
The facility failed to immediately honor and resolve food/meal grievances and requests from residents, with multiple residents reporting cold food, lack of meat at breakfast, and untimely meal service. Observations confirmed uncovered and cold food served, late meal delivery, and discrepancies between menu and food served. The facility had not posted meal service times and had unresolved grievances dating back several months. The Administrator acknowledged the need for improvement and implemented corrective actions.
Complaint Details
The complaint investigation was triggered by resident complaints of poor quality food, meals not served timely, cold meals, and meal preferences not honored. The Ombudsman reported ongoing unresolved issues despite assurances from facility leadership. Multiple grievances were documented from January to October 2023, all related to dietary concerns. The complaint was substantiated with deficiencies cited.
Severity Breakdown
Level II: 2
Deficiencies (2)
DescriptionSeverity
Failed to immediately honor and resolve food/meal grievances and requests of residents.Level II
Failed to provide and serve foods/meals in a manner that honored residents' voiced requests and preferences, including timely delivery and proper temperature maintenance.Level II
Report Facts
Number of sampled residents with unresolved food grievances: 5 Number of unsampled residents with unresolved food grievances: 3 Number of documented dietary grievances: 10 BIMS cognitive scores: 15 BIMS cognitive score: 11
Employees Mentioned
NameTitleContext
Administrator (ADM)Named in relation to dietary deficiencies and corrective actions
Dietary Manager (DM)Named in relation to dietary deficiencies and corrective actions
Social Services Director (SSD)Named in relation to grievance handling and dietary concerns
Activities Director (AD)Named in relation to resident council and grievance meetings
Director of Clinical Education (DCE), Registered Nurse (RN)Named in relation to staff in-service on grievance and meal service processes
Certified Nursing Assistant (CNA #1)Interviewed regarding uncovered food trays and meal delivery times
Inspection Report Complaint Investigation Census: 92 Capacity: 120 Deficiencies: 2 Nov 29, 2023
Visit Reason
The State Agency conducted three onsite complaint investigations related to unresolved resident complaints about poor quality food, untimely meal service, cold meals, and unhonored meal preferences.
Findings
The facility failed to promptly resolve food and meal grievances from residents, with multiple residents reporting cold food, lack of meat at breakfast, and untimely meal delivery. Observations confirmed uncovered and cold food served, inaccurate tray contents, and lack of posted meal service times. The facility acknowledged deficiencies and implemented corrective actions including serving breakfast meat, in-servicing staff, and monitoring meal service.
Complaint Details
Complaint Investigation MS #23089 was triggered by ongoing unresolved resident complaints about poor quality food, untimely meal service, cold meals, and unhonored meal preferences. The investigation confirmed deficiencies related to food quality and grievance resolution. Other complaint investigations (MS #23450 and MS #23479) concerning resident rights for dignity and privacy were not cited.
Severity Breakdown
SS=F: 2
Deficiencies (2)
DescriptionSeverity
Failure to promptly resolve resident food/meal grievances and honor meal preferences.SS=F
Failure to procure, store, prepare, distribute, and serve food in accordance with professional food service safety standards.SS=F
Report Facts
Resident census: 92 Total licensed beds: 120 Number of grievances documented: 10 Resident BIMS scores: 15 Resident BIMS score: 11
Inspection Report Complaint Investigation Deficiencies: 0 Oct 11, 2023
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 10/10/23 through 10/11/23 related to improper incontinence care and services not performed per the plan of care, including resident not turned and repositioned, resident not groomed, and resident left wet for extended periods.
Findings
During the survey, the State Agency determined the facility was in compliance with the Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. There were no deficiencies cited.
Complaint Details
The complaint investigation involved MS #22898 related to improper incontinence care and MS #22752 for services not performed per the plan of care. The facility was found to be in compliance with no deficiencies cited.
Inspection Report Complaint Investigation Census: 91 Capacity: 120 Deficiencies: 0 Oct 11, 2023
Visit Reason
The State Agency conducted two complaint investigations related to improper incontinence care and failure to perform services per the plan of care, including residents not turned and repositioned, not groomed, and left wet for extended periods.
Findings
During the survey, the facility was found to be in compliance with Medicare and Medicaid participation requirements, and no deficiencies were cited.
Complaint Details
Two complaint investigations (CI MS #22898 and CI MS #22752) were conducted. The complaints involved improper incontinence care and failure to perform services per the plan of care. The complaints were not substantiated as no deficiencies were cited.
Report Facts
Census: 91 Total Capacity: 120
Inspection Report Complaint Investigation Deficiencies: 0 May 16, 2023
Visit Reason
The State Agency conducted a Complaint Investigation at the facility for two complaints from 5/15/23 through 5/16/23.
Findings
The facility was found to be in compliance with Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm. No deficiencies were cited related to residents left wet, food choices, call bells, and personal items.
Complaint Details
The investigation involved two complaints (CI MS #20825 and CI MS #21510) and found no deficiencies.
Inspection Report Complaint Investigation Census: 98 Capacity: 110 Deficiencies: 0 May 16, 2023
Visit Reason
The State Agency conducted a Complaint Investigation at the facility for two complaints, CI MS #20825 and CI MS #21510, from 5/15/23 through 5/16/23.
Findings
During the survey, the State Agency determined the facility was in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm. The investigation of residents left wet, food choices, call bells, and personal items resulted in no deficiencies cited.
Complaint Details
The complaint investigation involved two complaints (CI MS #20825 and CI MS #21510) and was substantiated by finding no deficiencies.
Inspection Report Complaint Investigation Deficiencies: 0 Nov 4, 2022
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 11/03/22 through 11/04/22 regarding multiple complaint numbers.
Findings
The facility was found to be in compliance with Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm. No deficiencies were cited and the complaints were not substantiated.
Complaint Details
Complaints MS #19620, MS #19638, and MS #19648 were investigated and not substantiated. Issues investigated included physical environment, infection control, quality of care related to medications, incontinent care, pressure ulcers, staffing, dietary services, grooming, and equipment cleanliness.
Inspection Report Complaint Investigation Census: 91 Capacity: 120 Deficiencies: 0 Nov 4, 2022
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 11/03/22 through 11/04/22 involving multiple complaint survey numbers.
Findings
The facility was found to be in compliance with Medicare and Medicaid participation requirements. None of the complaints related to physical environment, quality of care, staffing, or dietary services were substantiated, and no deficiencies were cited.
Complaint Details
The complaint investigation included MS #19620, MS #19638, and MS #19648. None of the complaints were substantiated.
Report Facts
Licensed beds: 120 Census: 91
Inspection Report Complaint Investigation Deficiencies: 0 May 17, 2022
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 5/16/22 to 5/17/22.
Findings
The facility was found to be in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements. There were no deficiencies cited.
Complaint Details
Complaint Investigation MS #18648 and MS #18649 was conducted and found no deficiencies; the facility was in compliance.
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 May 17, 2022
Visit Reason
A COVID-19 Focused Infection Control Survey and Complaint Investigation (CI), MS #18648 and MS #18649, was conducted at the facility by the State Agency from 5/16/22 through 5/17/22.
Findings
The facility was found to be in compliance with infection control regulations and CMS and CDC recommended practices for COVID-19. The State Agency did not substantiate the complaints related to neglect, resident care, and grooming. No deficiencies were cited.
Complaint Details
The State Agency did not substantiate MS #18648 for neglect, resident not turned, weight loss, resident not groomed, and responsible party notification. The State Agency did not substantiate MS #18649 for services not performed per the care plan and resident not groomed.
Inspection Report Abbreviated Survey Deficiencies: 0 May 17, 2022
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) on 5/16/22 through 5/17/22.
Findings
The facility was found to be in compliance with 42 CFR §483.73 related to E-0024 (b)(6).
Inspection Report Complaint Investigation Deficiencies: 0 May 17, 2022
Visit Reason
The State Agency conducted a Complaint Investigation at the facility from 5/16/22 to 5/17/22.
Findings
The facility was found to be in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements. There were no deficiencies cited.
Complaint Details
Complaint Investigation MS #18648 and MS #18649; no deficiencies cited.
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 May 17, 2022
Visit Reason
A COVID-19 Focused Infection Control Survey and Complaint Investigation (CI), MS #18648 and MS #18649 was conducted at the facility by the State Agency from 5/16/22 through 5/17/22.
Findings
The facility was found to be in compliance with infection control regulations and CMS and CDC recommended practices for COVID-19. The State Agency did not substantiate complaints related to neglect, resident care, and grooming. No deficiencies were cited.
Complaint Details
The State Agency did not substantiate MS #18648 for neglect, resident not turned, weight loss, resident not groomed, and responsible party notification. The State Agency did not substantiate MS #18649 for services not performed per the care plan and resident not groomed.
Inspection Report Abbreviated Survey Deficiencies: 0 May 17, 2022
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) on 5/16/22 through 5/17/22.
Findings
The facility was found to be in compliance with 42 CFR §483.73 related to E-0024 (b)(6).
Inspection Report Plan of Correction Deficiencies: 0 Jan 25, 2022
Visit Reason
The State Agency conducted a desk review of information related to the annual survey conducted on 2021-12-03 to verify compliance with Minimum Standards of Operation and state licensure requirements.
Findings
The facility was confirmed to be in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm and state licensure requirements. The agency recommended the facility be placed back in compliance effective 2022-01-19.
Inspection Report Annual Inspection Deficiencies: 0 Jan 25, 2022
Visit Reason
The State Agency conducted a desk review related to the annual survey conducted on 12/3/21 to verify corrective measures and compliance with Medicare and Medicaid requirements.
Findings
The facility provided information confirming that measures were put in place to correct deficient practices and sustain compliance. The State Agency recommended the facility be placed back in compliance effective 01/19/22.
Inspection Report Annual Inspection Census: 92 Capacity: 120 Deficiencies: 2 Dec 3, 2021
Visit Reason
The State Agency conducted an annual recertification survey at the facility from 11/30/2021 to 12/3/2021 to determine compliance with Minimum Standards for Institutions for the Aged or Infirm and state licensure requirements.
Findings
The facility was found not in compliance with residents' rights and urinary incontinence care standards. Deficiencies included failure to maintain resident dignity during incontinent care and improper catheter insertion technique, affecting two residents.
Severity Breakdown
Level II: 2
Deficiencies (2)
DescriptionSeverity
Failure to ensure residents were treated with respect and dignity during personal care, specifically leaving Resident #1 uncovered and exposed during incontinent care.Level II
Failure to provide appropriate incontinent and catheter care for Resident #1 and Resident #87, including improper cleaning during catheter insertion.Level II
Report Facts
Licensed beds: 120 Resident census: 92 Duration of dignity deficiency: 20 Date range of survey: From 2021-11-30 to 2021-12-03
Employees Mentioned
NameTitleContext
CNA #2Certified Nursing AssistantNamed in dignity and incontinent care deficiencies for Resident #1
CNA #3Certified Nursing AssistantNamed in dignity and incontinent care deficiencies for Resident #1
RN #1Registered Nurse / Infection Control PreventionistProvided in-service training and orientation related to perineal care and catheter insertion
RN #4Registered NursePerformed catheter insertion for Resident #87 with noted deficiencies
Director of NursingDirector of NursingConfirmed deficiencies and discussed corrective actions
Inspection Report Annual Inspection Census: 92 Capacity: 120 Deficiencies: 4 Dec 3, 2021
Visit Reason
The State Agency conducted an annual survey from 11/30/21 through 12/03/21 to determine compliance with Medicare and Medicaid participation requirements.
Findings
The facility was found not in compliance with Medicare and Medicaid requirements, citing deficiencies related to resident dignity during care, failure to follow comprehensive care plans, improper incontinent and catheter care, and infection prevention and control issues.
Severity Breakdown
SS=D: 4
Deficiencies (4)
DescriptionSeverity
Failure to ensure residents were treated with respect and dignity during personal care, specifically leaving Resident #1 uncovered and exposed during incontinent care.SS=D
Failure to develop and implement comprehensive care plans consistent with resident needs, as evidenced by improper incontinent care for Resident #1 and improper catheter insertion for Resident #87.SS=D
Failure to provide appropriate incontinent and catheter care to prevent urinary tract infections for Residents #1 and #87.SS=D
Failure to maintain an effective infection prevention and control program, including improper handling of COVID-19 nasal swab specimens and inadequate hand hygiene and glove use during resident care.SS=D
Report Facts
Licensed beds: 120 Resident census: 92 Deficiencies cited: 4 BIMS score: 99 BIMS score: 15
Employees Mentioned
NameTitleContext
RN #1Registered Nurse / Infection PreventionistInvolved in training and interviews related to catheter insertion and infection control deficiencies
CNA #1Certified Nursing AssistantObserved providing peri care with infection control deficiencies
CNA #2Certified Nursing AssistantObserved providing incontinent care without maintaining resident dignity and improper cleaning
CNA #3Certified Nursing AssistantAssisted CNA #2 during incontinent care and confirmed improper care
RN #4Registered NurseObserved performing catheter insertion improperly
Director of NursingDirector of NursingInterviewed regarding deficiencies and confirmed issues with care and infection control
Assistant Director of Nursing ServicesAssistant Director of Nursing Services (ADNS)Involved in monitoring and auditing corrective actions
Infection Control PreventionistRegistered NurseProvided in-service training and involved in audits
Inspection Report Life Safety Deficiencies: 0 Dec 2, 2021
Visit Reason
The facility was surveyed under the Centers for Medicare Medicaid Services (CMS) COVID-19 Emergency Declaration Blanket 1135 Waivers for Health Care Provider to assess compliance with the 2012 Edition of the Life Safety Code (LSC).
Findings
The facility met the applicable provisions of the 2012 Edition of the Life Safety Code (LSC) of the National Fire Protection Association (NFPA). No Life Safety Code deficiencies were cited during this survey.
Inspection Report Deficiencies: 0 Dec 2, 2021
Visit Reason
The survey was conducted to assess the facility's compliance with Federal, State, and local emergency preparedness requirements.
Findings
The facility met all applicable Federal, State, and local emergency preparedness requirements during the survey.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 23, 2021
Visit Reason
The State Agency conducted one complaint investigation (#18050) from 9/22/21 through 9/23/21 to evaluate the quality of care at the facility.
Findings
The complaint was not substantiated. The facility was found to be in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm and state licensure requirements.
Complaint Details
Complaint investigation #18050 was conducted and the complaint for Quality of Care was not substantiated.
Inspection Report Complaint Investigation Census: 83 Capacity: 120 Deficiencies: 0 Sep 23, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey with Complaint Investigation (CI) #18050 was conducted by the State Agency on 9/22/21 through 9/23/21.
Findings
The facility was found to be in compliance with infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19. Complaint #18050 was unsubstantiated for Quality of Care.
Complaint Details
Complaint Investigation (CI) #18050 was unsubstantiated for Quality of Care.
Report Facts
Licensed beds: 120 Census: 83
Inspection Report Abbreviated Survey Deficiencies: 0 Sep 23, 2021
Visit Reason
A Covid-19 Focused Emergency Preparedness Survey was conducted by the State Agency from 9/22/21 through 9/23/21.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness requirements.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 23, 2021
Visit Reason
The State Agency conducted a complaint investigation (#18050) from 9/22/21 through 9/23/21 regarding quality of care concerns.
Findings
The complaint was not substantiated, and the facility was found to be in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm and state licensure requirements.
Complaint Details
Complaint investigation #18050 was conducted and the complaint for quality of care was not substantiated.
Inspection Report Complaint Investigation Census: 83 Capacity: 120 Deficiencies: 0 Sep 23, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey with Complaint Investigation (CI) #18050 was conducted by the State Agency on 9/22/21 through 9/23/21.
Findings
The facility was found to be in compliance with infection control regulations and has implemented CMS and CDC recommended practices to prepare for COVID-19. Complaint #18050 was unsubstantiated for Quality of Care.
Complaint Details
Complaint Investigation (CI) #18050 was unsubstantiated for Quality of Care.
Report Facts
Licensed beds: 120 Census: 83
Inspection Report Abbreviated Survey Deficiencies: 0 Sep 23, 2021
Visit Reason
A Covid-19 Focused Emergency Preparedness Survey was conducted by the State Agency on 9/22/21 through 9/23/21.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness requirements.
Inspection Report Plan of Correction Deficiencies: 0 Jul 8, 2021
Visit Reason
The State Agency conducted a desk review of information related to a complaint investigation conducted on 2021-06-17 to verify corrective measures taken by the facility.
Findings
The information provided by the facility confirmed that measures were put in place to correct the deficient practice and sustain compliance with Federal and State requirements.
Complaint Details
The visit was related to a complaint investigation conducted on 2021-06-17. The desk review confirmed corrective actions were implemented.
Inspection Report Plan of Correction Deficiencies: 0 Jul 8, 2021
Visit Reason
The State Agency conducted a desk review related to a complaint investigation that was conducted on 2021-06-17.
Findings
The information provided by the facility confirmed that measures were put in place to correct the deficient practice and sustain compliance with both Federal and State requirements of participation.
Complaint Details
Complaint investigation conducted on 2021-06-17; the desk review confirmed corrective measures were implemented.
Inspection Report Complaint Investigation Census: 82 Capacity: 120 Deficiencies: 1 Jun 17, 2021
Visit Reason
The State Agency conducted a complaint survey from 06/15/21 through 06/17/21 for multiple Complaint Investigations related to Quality of Care, Neglect, and unqualified personnel. The visit was triggered by complaints including resident grooming, treatment by staff, and staff qualifications.
Findings
The facility was found not in compliance with Minimum Standards of Operation Institutions for the Aged or Infirm and State Licensure requirements. One complaint regarding unqualified personnel was substantiated involving a Certified Nursing Assistant who falsely represented herself as a Licensed Practical Nurse. Other complaints were unsubstantiated.
Complaint Details
Complaint Investigations #17832 for Quality of Care (resident not transferred), #16756 for Quality of Care (resident grooming), #17316 for Neglect (resident reported mean treatment), and #17040 for unqualified personnel. CI #17040 was substantiated and cited; others were unsubstantiated.
Severity Breakdown
Level II: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to hire competent nursing staff for one of five licensure/certifications reviewed; a Certified Nursing Assistant falsely represented herself as a Licensed Practical Nurse and worked unsupervised on medication administration.Level II
Report Facts
Licensed beds: 120 Resident census: 82 Fine amount: 500 Deficiency count: 1
Employees Mentioned
NameTitleContext
Certified Nursing Assistant #1Certified Nursing Assistant (CNA)Falsely represented herself as Licensed Practical Nurse, worked medication cart unsupervised, terminated after investigation
Human Resource Coordinator #2Human Resource CoordinatorInvolved in hiring process, failed to verify CNA #1 license before orientation and work start
Director of NursesDirector of Nurses (DON)Conducted investigation and contacted CNA #1, confirmed false representation
AdministratorFacility AdministratorProvided interview details about hiring and investigation of CNA #1
Inspection Report Complaint Investigation Census: 82 Capacity: 120 Deficiencies: 1 Jun 17, 2021
Visit Reason
The State Agency conducted a complaint survey from 06/15/21 through 06/17/21 for multiple complaint investigations related to Quality of Care, Neglect, and unqualified personnel.
Findings
The facility was found not in compliance with Medicare and Medicaid participation requirements due to employing an incompetent nursing staff member who falsely represented herself as a Licensed Practical Nurse (LPN). The complaint regarding incompetent nursing staff was substantiated, while other complaints were not substantiated.
Complaint Details
The complaint investigation substantiated that CNA #1 was incompetent nursing staff, falsely representing herself as an LPN. Other complaints regarding quality of care, grooming, and neglect were not substantiated.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to hire competent nursing staff as a Certified Nursing Assistant (CNA) falsely represented herself as a Licensed Practical Nurse (LPN) and worked without proper licensure.SS=D
Report Facts
Licensed beds: 120 Resident census: 82 Fine amount: 500 Number of licensure/certifications reviewed: 5 Number of deficient staff: 1 Plan of correction audit period: 90 QAPI Committee review period: 3
Employees Mentioned
NameTitleContext
CNA #1Certified Nursing AssistantFalsely represented herself as Licensed Practical Nurse and was terminated
HR-C #2Human Resource CoordinatorInvolved in hiring process and verification of CNA #1's credentials
Director of NursesDirector of NursingContacted CNA #1 during investigation and confirmed false representation
Nursing Home AdministratorAdministratorPerformed audits and interviews related to the deficiency
Senior Vice President of Human ResourcesSenior Vice PresidentProvided in-service training on credential verification
Inspection Report Abbreviated Survey Census: 65 Deficiencies: 0 Sep 23, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) to assess compliance with infection control regulations and preparedness for COVID-19.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report Abbreviated Survey Deficiencies: 0 Sep 23, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) on September 23, 2020.
Findings
The facility was found to be in compliance with 42 CFR §483.73 related to emergency preparedness requirements.
Inspection Report Routine Census: 83 Capacity: 120 Deficiencies: 0 Jun 24, 2020
Visit Reason
A Covid-19 Focused Infection Control Survey was conducted by the State Agency to assess compliance with infection control regulations and preparedness for COVID-19.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented CMS and CDC recommended practices for COVID-19 preparation.
Inspection Report Abbreviated Survey Deficiencies: 0 Jun 24, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) on 6/24/2020.
Findings
The facility was found to be in compliance with 42 CFR §483.73 related to E-0024 (b)(6).
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 Dec 19, 2019
Visit Reason
The State Agency conducted an on-site complaint investigation for a facility self-reported incident, CI MS #16415.
Findings
The complaint investigation was substantiated, but no facility deficiencies were cited. The facility was found to be in substantial compliance with Medicaid and Medicare requirements.
Complaint Details
The complaint investigation CI MS #16415 was substantiated with no deficiencies cited.
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 Dec 19, 2019
Visit Reason
The State Agency conducted an on-site complaint investigation for a facility self-reported incident, CI MS #16415.
Findings
The complaint investigation was substantiated but no facility deficiencies were cited. The facility was determined to be in substantial compliance with Medicaid and Medicare requirements.
Complaint Details
The complaint investigation CI MS #16415 was substantiated with no deficiencies cited.
Report Facts
Facility census: 94 Total licensed capacity: 120
Inspection Report Complaint Investigation Census: 94 Capacity: 120 Deficiencies: 0 Dec 19, 2019
Visit Reason
The State Agency conducted an on-site complaint investigation for a facility self-reported incident, CI MS #16415.
Findings
The complaint investigation was substantiated, but no facility deficiencies were cited. The facility was determined to be in substantial compliance with Medicaid and Medicare requirements.
Complaint Details
The complaint investigation CI MS #16415 was substantiated with no deficiencies cited.
Report Facts
Facility census: 94 Total licensed capacity: 120
Inspection Report Complaint Investigation Census: 92 Capacity: 120 Deficiencies: 1 Aug 29, 2019
Visit Reason
The State Agency conducted a Complaint Investigation survey triggered by a complaint regarding failure to provide continued Cardiopulmonary Resuscitation (CPR) on a resident with a documented full code status.
Findings
The facility failed to continuously provide CPR per American Heart Association guidelines on Resident #1, who had a full code status, resulting in the resident's death and placing other residents at risk. An Immediate Jeopardy was identified and later removed after corrective actions including staff suspension, audits, education, and policy reinforcement.
Complaint Details
The complaint was substantiated for failure to provide continued CPR on a resident with a full code status. Immediate Jeopardy and Substandard Quality of Care were identified beginning 8/15/2019. The facility failed to continue CPR until EMS arrival, resulting in resident death.
Severity Breakdown
Level IV: 1
Deficiencies (1)
DescriptionSeverity
Failure to continuously provide CPR on Resident #1 with full code status, resulting in death.Level IV
Report Facts
Licensed beds: 120 Resident census: 92 Staff educated: 30 Code drills conducted: 1 Audit date: 100
Employees Mentioned
NameTitleContext
LPN #1Licensed Practical NurseSuspended and terminated for failure to continue CPR on Resident #1
Director of Nursing ServicesDirector of NursingConducted audits, education, and oversaw corrective actions related to CPR failure
Resident #1's Responsible PartyProvided testimony confirming full code status and lack of CPR continuation
Inspection Report Complaint Investigation Census: 92 Capacity: 120 Deficiencies: 3 Aug 29, 2019
Visit Reason
Complaint investigation triggered by a complaint regarding failure to provide continued CPR on a resident with a full code status until EMS arrival.
Findings
The facility failed to continuously provide CPR to Resident #1, who had a full code Advance Directive, resulting in the resident's death. The facility also failed to develop an accurate Baseline Care Plan reflecting the resident's code status. The facility took corrective actions including staff education, audits, and suspension/termination of responsible staff.
Complaint Details
The complaint was substantiated for failure to provide continued CPR on a resident with a full code status until EMS arrival or without a Do Not Resuscitate order. The facility was found noncompliant with Medicare and Medicaid participation requirements.
Severity Breakdown
Level J: 3
Deficiencies (3)
DescriptionSeverity
Failure to develop an accurate Baseline Care Plan reflecting Resident #1's full code status.Level J
Failure to continuously provide CPR per professional standards for Resident #1 with a full code status.Level J
Failure to provide services meeting professional standards related to CPR for Resident #1.Level J
Report Facts
Licensed capacity: 120 Census: 92 Deficiencies cited: 3 Date of incident: Aug 15, 2019 Date survey completed: Aug 29, 2019 Date Immediate Jeopardy removed: Aug 28, 2019
Employees Mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in failure to continue CPR finding; suspended and terminated
Director of NursingDirector of NursingInterviewed regarding incident and corrective actions
Resident #1's Responsible PartyInterviewed regarding resident's code status and incident
LPN #2Licensed Practical NurseInterviewed regarding events during CPR incident
LPN #3Licensed Practical NurseInterviewed regarding events during CPR incident
CNA #1Certified Nursing AssistantInterviewed regarding events during CPR incident
Provider Liaison for AdmissionsInterviewed regarding admission and code status documentation
Inspection Report Annual Inspection Census: 80 Capacity: 120 Deficiencies: 3 Mar 28, 2019
Visit Reason
The State Agency conducted an annual recertification survey along with a complaint investigation from 3/25/2019 through 3/28/2019 to determine compliance with Medicare and Medicaid requirements.
Findings
The facility was found not in compliance with Medicare and Medicaid requirements, citing deficiencies related to notice requirements before transfer/discharge, coordination and certification of assessments, and food procurement and sanitation. The complaint investigation was unsubstantiated.
Complaint Details
Complaint investigation (CI MS #15730) was conducted and found to be unsubstantiated.
Severity Breakdown
SS=D: 2 SS=E: 1
Deficiencies (3)
DescriptionSeverity
Failed to issue written notification of transfer to resident representatives for five residents transferred to acute care hospitals.SS=D
Failed to complete a Discharge Minimum Data Set (MDS) assessment for one resident who expired while out on pass.SS=D
Failed to store and handle food in a sanitary manner, including personal items stored on kitchen prep tables and wet nesting of dishes.SS=E
Report Facts
Deficiencies cited: 3 Residents reviewed for hospitalizations: 5 Beds licensed: 120 Census: 80
Employees Mentioned
NameTitleContext
LPN #2Licensed Practical Nurse / Health Information CoordinatorResponsible for preparing and mailing written notifications of transfer; admitted to not sending notifications prior to recent awareness.
DMDietary ManagerInterviewed regarding improper storage of personal items in kitchen and wet nesting of dishes.
DS #1Dietary StaffObserved wet nesting of dishes and use of contaminated bacon bits.
DS #2Dietary StaffObserved placing purse on kitchen prep table rack.
DS #3Dietary StaffInterviewed about placing medicine in purse on prep table rack.
RN #1Registered Nurse / MDS CoordinatorAdmitted to forgetting to complete Discharge MDS assessment for Resident #1.
RDRegistered DieticianProvided education on proper food storage and sanitation; commented on contamination risks.
Inspection Report Renewal Census: 80 Capacity: 120 Deficiencies: 3 Mar 28, 2019
Visit Reason
The State Agency conducted a recertification survey from March 25, 2019 through March 28, 2019 to determine compliance with the Minimum Standards for the Age & Infirm.
Findings
The facility was found not in compliance due to failure to store and handle food in a sanitary manner, including personal items being stored on kitchen prep tables causing potential cross-contamination and wet nesting of dishes. The dietary manager acknowledged these issues and corrective actions were planned.
Deficiencies (3)
Description
Failure to store and handle food in a sanitary manner to prevent possible cross-contamination, including personal items placed on kitchen prep tables.
Wet nesting observed on dishes, which can promote bacterial growth and contamination.
Use of contaminated bacon bits after foil fell into them instead of discarding and recooking.
Report Facts
Census: 80 Total licensed capacity: 120 Boxes of potatoes: 18.1 Wet nesting dishes: 20
Employees Mentioned
NameTitleContext
Dietary ManagerInterviewed regarding food handling deficiencies and wet nesting issues
Registered Dietician (RD)Provided statements on contamination risks and facility policies
Dietary staff #1Observed and interviewed regarding wet nesting and food handling
Dietary staff #2Observed placing personal items on kitchen prep table and interviewed
Dietary staff #3Interviewed about personal items and contamination risks

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