Inspection Reports for Elkins Rehabilitation & Care Center

2533 BEVERLY PIKE, ELKINS, WV, 262419401

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Deficiencies (last 25 years)

Deficiencies (over 25 years) 9.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

8% worse than West Virginia average
West Virginia average: 9 deficiencies/year

Deficiencies per year

20 15 10 5 0
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
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2018
2019
2020
2021
2022
2023
2024

Census

Latest occupancy rate 103 residents

Based on a October 2023 inspection.

Census over time

60 90 120 150 180 210 Jan 2000 Aug 2008 May 2012 Apr 2017 Sep 2019 Sep 2022 Oct 2023
Inspection Report Plan of Correction Deficiencies: 1 Jan 29, 2024
Visit Reason
This document is a plan of correction related to a previously cited deficient practice following an investigation survey concluding on 10/25/2023.
Findings
The facility, Elkins Rehabilitation & Care Center, is in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules, with accepted plans of correction and credible evidence in lieu of an onsite revisit.
Severity Breakdown
C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during their stay in the facility, including Medicaid-related information.C
Report Facts
Date of investigation survey conclusion: Oct 25, 2023
Inspection Report Deficiencies: 0 Nov 13, 2023
Visit Reason
The inspection was conducted to review facility documentation and staff interviews to determine compliance with Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Annual Inspection Census: 103 Deficiencies: 10 Oct 25, 2023
Visit Reason
An unannounced Annual Survey was conducted at Elkins Rehabilitation and Care Center from 10/23/23 to 10/25/23 to assess compliance with regulatory requirements based on observations, clinical record reviews, interviews, and facility documentation.
Findings
The facility was found deficient in multiple areas including inaccurate medical records related to code and capacity status, failure to provide dignified wound care, unsafe storage of medications and powders, incomplete hospice care plans, failure to notify physician and representative of significant weight loss, improper infection control practices, failure to follow wound treatment orders, incomplete antibiotic stewardship monitoring, and failure to administer medications as ordered due to residents sleeping.
Severity Breakdown
SS=D: 6 SS=E: 4
Deficiencies (10)
DescriptionSeverity
Inaccurate medical records for Resident #204 and Resident #37 regarding capacity and code status.SS=D
Failure to provide care and treatment in a dignified manner; staff signed and dated wound dressing after application for Resident #69.SS=D
Medication cup left unsupervised in Resident #37's room and antifungal powder left accessible in Resident #90's room.SS=D
Failure to implement comprehensive care plans for hospice residents #17, #23, #89, and #18 including scheduled hospice nurse and aide visits.SS=E
Failure to assist Resident #90 in locating lost hearing aid.SS=D
Failure to notify physician and resident representative of significant weight loss for Resident #91.SS=D
Failure to maintain effective infection prevention and control program; staff failed to remove gloves after incontinence care contaminating resident's environment and improper storage of bedpans and measuring cups.SS=E
Failure to provide care to pressure ulcer injury for Resident #17; wound treatment order expired and wound care not provided for six days.SS=D
Failure to implement antibiotic stewardship program; missing Infection Screening Evaluations for residents #47 and #204 with antibiotic orders.SS=E
Failure to follow physician's orders for medication administration for Resident #12; medications not administered due to resident sleeping without documented attempts to awaken or physician notification.SS=D
Report Facts
Facility census: 103 Weight loss percentage: 16 Pressure ulcer treatment days missed: 6 Antibiotic treatment days: 15
Employees Mentioned
NameTitleContext
Licensed Practical Nurse Clinical Supervisor #16LPN Clinical SupervisorConfirmed error in Resident #204 medical record
Social Worker #122Social WorkerReported Resident #37 requested full code and physician orders were incorrect
Nurse Practitioner #32Nurse PractitionerObserved signing wound dressing after application on Resident #69
Licensed Practical Nurse #74LPNPart of wound care team for Resident #69
Licensed Practical Nurse #124LPNPart of wound care team and confirmed pressure ulcer treatment lapse for Resident #17
Licensed Practical Nurse #179LPNLeft medications unsupervised in Resident #37's room
Social WorkerContacted VA for Resident #90 hearing aid replacement
Director of NursingDONConfirmed multiple deficiencies and provided re-education plans
Infection Preventionist RNInfection PreventionistProvided re-education on antibiotic stewardship and infection control
Wound Nurse PractitionerWound Nurse PractitionerConducted wound care audits and re-education
Staff Development RNStaff Development RNProvided re-education on wound care and glove use
Inspection Report Routine Census: 104 Deficiencies: 1 Oct 24, 2023
Visit Reason
The inspection was conducted to assess compliance with NFPA 99 standards regarding the proper storage and maintenance of oxygen cylinders in the facility.
Findings
The facility failed to ensure that oxygen cylinders were stored and maintained in accordance with NFPA 99, specifically that empty and full oxygen cylinders were not properly segregated at two nurse stations. This deficient practice could affect all residents, staff, and visitors.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Oxygen cylinders were not properly segregated between empty and full at the Mountain Village Nurse's Station and Woodland Meadows Nurse's Station.SS=E
Report Facts
Facility census: 104 Oxygen cylinder holders ordered: 4
Employees Mentioned
NameTitleContext
Director Maintenance Safety and SecurityVerified findings and responsible for corrective actions including ordering oxygen cylinder holders and reporting compliance status
Inspection Report Complaint Investigation Census: 95 Deficiencies: 0 Mar 21, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Elkins Regional Convalescent Center from March 20 - 21, 2023.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaint #27826 was unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint #27826 was unsubstantiated with no related or unrelated deficiencies cited.
Report Facts
Census: 95
Inspection Report Complaint Investigation Census: 94 Deficiencies: 0 Sep 7, 2022
Visit Reason
An unannounced complaint investigation survey was conducted at Elkins Regional Convalescent Center from September 6-7, 2022.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaints #27312 and #27304 were unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint #27312 was unsubstantiated with no related or unrelated deficiencies cited. Complaint #27304 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Annual Inspection Deficiencies: 0 Aug 25, 2022
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements, with plans of correction and credible evidence accepted in lieu of an onsite revisit. Previously cited deficient practices were addressed.
Inspection Report Deficiencies: 0 Jul 26, 2022
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2012, and Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Annual Inspection Census: 86 Deficiencies: 13 Jul 25, 2022
Visit Reason
An unannounced annual recertification, annual relicensure, and complaint investigation survey was conducted at Elkins Regional Convalescent Center from July 25-27, 2022. The visit included complaint investigations for complaints #26933, #26549, and #26467.
Findings
The facility was found deficient in multiple areas including resident dignity during dining, failure to recognize residents' rights to formulate advance directives, failure to report and investigate injuries of unknown origin, medication management errors including administration of discontinued medications, delayed wound care treatment, inaccurate nurse staffing postings, improper food storage, inaccurate medical records, and infection control breaches.
Complaint Details
Complaint #26933 was substantiated with related deficiencies cited at F550, F684, F689 and F755. Complaint #26549 was substantiated with related deficiencies cited at F550, F689 and F880. Complaint #26467 was unsubstantiated with no related or unrelated deficiencies.
Severity Breakdown
SS=D: 12 SS=E: 1
Deficiencies (13)
DescriptionSeverity
Facility failed to ensure two residents had a dignified dining experience; staff stood over residents while feeding them.SS=D
Facility failed to recognize resident's right to formulate an advance directive; one resident's MPOA did not acknowledge the option.SS=D
Facility failed to implement abuse policy by not reporting injuries of unknown origin and not thoroughly investigating bruises on a resident's head and neck.SS=D
Facility failed to immediately report an injury of unknown origin to appropriate State agencies within required time frames.SS=D
Facility failed to thoroughly investigate injuries of unknown origin to determine cause or rule out abuse or neglect.SS=D
Facility failed to review and revise care plan when a resident chose not to continue hospice care.SS=D
Facility failed to ensure resident only received medications ordered by attending physician; resident received Tramadol after discontinuation.SS=D
Facility failed to ensure two residents with pressure ulcers received care consistent with professional standards to promote healing and prevent new ulcers.SS=D
Facility failed to ensure resident environment was free of accident hazards; medication left unattended on medication cart and in resident room.SS=D
Facility failed to ensure pharmaceutical services met resident needs and accurate reconciliation of controlled substances; tramadol was administered after discontinuation and destruction documentation lacked signatures.SS=D
Facility failed to procure and store food in a safe and sanitary manner; uncooked bacon and hot dog wieners were stored without dates in walk-in refrigerator.SS=D
Facility failed to maintain accurate and complete medical records for residents; inaccurate pressure ulcer staging and incomplete documentation.SS=D
Facility failed to establish and maintain an infection prevention and control program; laundry room door did not stay closed, hand hygiene not provided before meals, infection control breaches during wound care, soiled linen placed on floor, and PPE not worn entering isolation rooms.SS=E
Report Facts
Residents sampled: 28 Facility census: 86 Dates of survey: 2022-07-25 to 2022-07-27 Tramadol doses administered: 11 Bruise measurements: 6.5 Bruise measurements: 5 Bruise measurements: 4.5 Pressure ulcer treatment delay: 10
Employees Mentioned
NameTitleContext
LPN #14Licensed Practical NurseObserved during wound care with infection control breaches
LPN #124Licensed Practical NurseObserved during wound care with infection control breaches
AdministratorInterviewed regarding multiple deficiencies and observations
Nurse Aide #61Nurse AideObserved entering droplet precaution room without PPE
Nurse Aide #72Nurse AideObserved improper linen handling
Nurse Aide #78Nurse AideObserved improper linen handling
Social Worker #104Social WorkerInterviewed regarding advance directive and injury reporting
Director of NursingDirector of NursingInterviewed regarding infection control and medication errors
Nurse Practitioner/Wound NurseNurse PractitionerProvided wound care training and documentation education
LPN #82Licensed Practical NurseObserved leaving medication unattended on cart
Inspection Report Plan of Correction Deficiencies: 1 Feb 16, 2022
Visit Reason
A review of the plans of correction and credible evidence was accepted in lieu of an onsite revisit for the survey concluding on 02/02/2022.
Findings
Elkins Regional Convalescent Center is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. The facility is in substantial compliance with the previously cited deficient practices.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility must inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility, including Medicaid benefits and charges for services.Level C
Inspection Report Complaint Investigation Census: 87 Deficiencies: 1 Feb 1, 2022
Visit Reason
An unannounced complaint investigation and focused infection control survey was conducted at Elkins Regional Convalescent Center from February 1-2, 2022, triggered by complaints #26442 and #26242.
Findings
The facility failed to ensure all residents received proper foot care treatment to maintain mobility and good foot health. Five residents (#13, #19, #51, #86, and #88) were found with long, thick, and improperly maintained toenails, some with debris and curling toes. Consent issues and inconsistent podiatry visits were noted.
Complaint Details
Complaint #26442 was substantiated with one related deficiency cited. Complaint #26242 was unsubstantiated with no related or unrelated deficiencies cited.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to provide proper foot care treatment and care to maintain mobility related to foot care for five residents.SS=E
Report Facts
Facility census: 87 Residents reviewed for foot care deficiency: 5 Date of podiatry appointments scheduled: Feb 16, 2022
Employees Mentioned
NameTitleContext
Nurse Aide #43Interviewed about foot and nail care provision
Licensed Practical Nurse #1LPNSpent 45 minutes on foot care for Resident #51
LPN #52Licensed Practical NurseDocumented nursing note after surveyor intervention for Resident #51
AdministratorInterviewed about foot care expectations and consent issues
Director of NursingDONInterviewed about foot care expectations and consent issues
Staff Development NurseProvided re-education to staff on nail and foot care
Infection PreventionistIPObserved condition of Resident #51's feet
Inspection Report Complaint Investigation Census: 87 Deficiencies: 0 Nov 16, 2021
Visit Reason
An unannounced complaint investigation and focused infection control survey was conducted at Elkins Regional Convalescent Center from November 15-16, 2021.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Two complaints were unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint # WV00026016 was unsubstantiated with no related or unrelated deficiencies cited. Complaint # WV00026096 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Annual Inspection Deficiencies: 0 Sep 23, 2021
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements, with the review of plans of correction and credible evidence accepted in lieu of an onsite revisit. The facility was in substantial compliance with previously cited deficient practices.
Inspection Report Complaint Investigation Census: 90 Deficiencies: 1 Sep 1, 2021
Visit Reason
An unannounced complaint survey was conducted at Elkins Regional Convalescent Center on August 31 - September 1, 2021, based on observations, clinical record reviews, interviews, and other documentation.
Findings
The facility failed to utilize appropriate personal protective equipment (PPE) in a Resident COVID-19 isolation room, specifically an LPN was observed without goggles and with an untied gown, potentially exposing residents to infection. The complaint was substantiated but no related deficiencies were cited.
Complaint Details
Complaint #25455 was substantiated with no related deficiencies cited.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Failure to utilize appropriate personal protective equipment (goggles and properly tied gown) in a COVID-19 isolation room.SS=E
Report Facts
Resident census: 90 Date of PPE competency training: Jul 19, 2021 Completion date of plan of correction: Sep 23, 2021
Employees Mentioned
NameTitleContext
LPN #108Licensed Practical NurseObserved not wearing goggles and with untied gown in COVID-19 isolation room
Infection Preventionist Assistant NurseConducted root cause analysis and provided reeducation
AdministratorInterviewed regarding PPE availability and compliance
Director of NursingInspected goggle supply with Administrator
Inspection Report Annual Inspection Deficiencies: 0 May 13, 2021
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements. A review of plans of correction and credible evidence was accepted in lieu of an onsite revisit, confirming compliance with previously cited deficient practices.
Inspection Report Annual Inspection Census: 90 Deficiencies: 5 Apr 28, 2021
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Elkins Rehabilitation & Care Center from 04/26/21 through 04/28/21.
Findings
The survey identified multiple deficiencies including failure to ensure a dignified dining experience, inaccurate Minimum Data Set (MDS) assessments, improper respiratory care, food safety violations related to refrigerator temperature logs, and infection control issues including improper use of PPE, catheter bag placement, and CPAP equipment storage.
Severity Breakdown
SS=D: 3 SS=E: 2
Deficiencies (5)
DescriptionSeverity
Failure to ensure a dignified dining experience for Resident #44 who was not served her meal at the same time as her table mate.SS=D
Failure to ensure complete and accurate Minimum Data Set (MDS) assessments for Residents #15 and #91.SS=D
Failure to deliver respiratory care consistent with physician's orders; Resident #14 was receiving oxygen at 3.5 LPM instead of the ordered 2 LPM.SS=D
Failure to store, prepare, distribute and serve food in accordance with professional standards for food service safety; missing temperature logs on pantry refrigerators.SS=E
Failure to establish and maintain an infection prevention and control program; improper use of PPE, improper catheter bag placement, and improper storage of CPAP equipment.SS=E
Report Facts
Facility census: 90 Dates missing on refrigerator temperature logs: 6 Residents reviewed for respiratory care: 3 Residents with MDS reviews: 14
Employees Mentioned
NameTitleContext
Registered Nurse MDS Coordinator #67MDS CoordinatorNamed in relation to inaccurate MDS assessments for Residents #15 and #91
Licensed Practical Nurse Clinical Supervisor #91LPN Clinical SupervisorNamed in relation to respiratory care deficiency and infection control observations
Nurse Aide #68Nurse AideNamed in relation to failure to wear proper PPE
Nurse Aide #36Nurse AideNamed in relation to failure to wear proper PPE
Physical Therapy Assistant #95Physical Therapy AssistantNamed in relation to failure to wear proper PPE
Licensed Practical Nurse #147Licensed Practical NurseNamed in relation to failure to wear proper PPE and catheter bag placement
Assistant Dietary ManagerNamed in relation to missing refrigerator temperature logs
Occupational Therapy #208Occupational TherapistNamed in relation to improper CPAP mask storage
Inspection Report Routine Census: 90 Deficiencies: 7 Apr 27, 2021
Visit Reason
Routine inspection of Elkins Rehabilitation & Care Center to assess compliance with NFPA standards and emergency preparedness requirements.
Findings
The facility was found deficient in maintaining and testing fire alarm systems, HVAC installations, electrical systems, emergency generator maintenance, electrical equipment testing, emergency preparedness exercises, and fire door maintenance in accordance with NFPA standards. Deficiencies could affect all residents, staff, and visitors.
Severity Breakdown
F: 3 E: 1 D: 2 C: 1
Deficiencies (7)
DescriptionSeverity
Failed to ensure records of fire alarm system testing were readily available and complete.F
Failed to ensure heating installation complied with manufacturer's specifications for direct-vent gas fireplace.E
Failed to maintain and test electrical receptacles at patient bed locations as required.F
Failed to maintain and test emergency generator and transfer switches in accordance with NFPA 110.D
Failed to maintain testing and maintenance requirements for fixed and portable patient-care electrical equipment.D
Failed to conduct required emergency preparedness exercises annually, including full-scale community-based or individual facility-based exercises.C
Failed to ensure fire barrier doors were inspected, tested, and maintained; several fire doors had non-operational bottom rods and lacked auxiliary fire pins.F
Report Facts
Facility census: 90 Deficiency count: 7 Date of fire alarm record review: Apr 26, 2021 Date of HVAC record review: Apr 27, 2021 Date of electrical receptacle record review: Apr 26, 2021 Date of generator observation: Apr 27, 2021 Date of electrical equipment observation: Apr 27, 2021 Date of emergency preparedness drill: Sep 25, 2020 Date of fire door observation: Apr 27, 2021
Employees Mentioned
NameTitleContext
Director of MaintenanceDirector of Maintenance, Safety, and SecurityVerified multiple deficiencies including fire alarm testing, HVAC installation, electrical receptacle testing, generator maintenance, electrical equipment testing, and fire door issues.
AdministratorFacility AdministratorAcknowledged findings during exit interview on 04/27/2021.
Inspection Report Routine Census: 99 Deficiencies: 0 Jun 30, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency on June 30, 2020.
Findings
The facility was found in compliance with 42 CFR 483.80 infection control regulations, 42 CFR 483.73 related to E-0024 (b)(6), and the Centers for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Report Facts
Total census: 99
Inspection Report Complaint Investigation Deficiencies: 0 Dec 4, 2019
Visit Reason
The inspection was conducted as a complaint investigation survey related to complaint reference #23233, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Elkins Rehabilitation & Care Center, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint reference #23233; the facility was in substantial compliance with previously cited deficient practices based on review of plans of correction and credible evidence.
Inspection Report Complaint Investigation Census: 103 Deficiencies: 2 Oct 8, 2019
Visit Reason
An unannounced complaint survey was conducted at Elkins Regional Convalescent Center from 10/07/19 to 10/08/19 based on complaint 23233 which was substantiated with related deficiencies cited.
Findings
The facility failed to report an allegation of neglect involving Resident #54 who was left unattended in his wheelchair for two hours resulting in a fall. Additionally, the facility failed to ensure adequate supervision and assistance devices, as Resident #54 was observed without ordered leg rests and chair alarms on his wheelchair.
Complaint Details
Complaint 23233 was substantiated. The allegation involved Resident #54 being left unattended in his wheelchair for two hours after a family member requested he be put to bed, resulting in a fall. The facility failed to report this allegation of neglect to the state survey agency and protective services as required.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failed to report an allegation of neglect to the state survey agency and protective services.SS=D
Failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents; Resident #54 was observed without ordered leg rests and chair alarms.SS=D
Report Facts
Facility census: 103 Residents reviewed: 7 Resident #54 fall time: 2
Employees Mentioned
NameTitleContext
Social Worker #132Received complaint from family member and educated nursing staff about not leaving Resident #54 unattended in wheelchair
Administrator #144AdministratorConducted investigation of complaint and acknowledged failure to report allegation of neglect
Nursing Assistant #86CNAObserved not placing leg rests and chair alarm on Resident #54's wheelchair; received re-education
Registered Nurse #147RNInterviewed regarding Resident #54's care and confirmed required use of leg rests and chair alarms
Director of Staff DevelopmentProvided re-education to Nursing Assistant #86 on care plan interventions
Director of NursingDirector of NursingPerformed audit of physician orders and will monitor compliance with care plan interventions
Inspection Report Complaint Investigation Census: 103 Deficiencies: 0 Sep 4, 2019
Visit Reason
An unannounced complaint investigation was conducted at Elkins Regional Convalescent Center on 09/03/19 to 09/04/19.
Findings
The allegations were unsubstantiated with no related or unrelated deficient practices identified. The facility was in substantial compliance with applicable regulations.
Complaint Details
Complaint #23085 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Complaint Investigation Census: 95 Deficiencies: 0 Jun 14, 2019
Visit Reason
An unannounced complaint investigation was conducted at Elkins Regional Convalescent Center from 06/10/19 through 06/11/19.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaint #22597 and Complaint #22544 were both unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint #22597 was unsubstantiated with no related or unrelated deficiencies cited. Complaint #22544 was unsubstantiated with no related or unrelated deficiencies cited.
Report Facts
Complaint number: 22597 Complaint number: 22544
Inspection Report Annual Inspection Deficiencies: 0 May 14, 2019
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the applicable federal and state regulations based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Inspection Report Life Safety Deficiencies: 0 Apr 2, 2019
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2012, and Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Complaint Investigation Deficiencies: 0 Apr 1, 2019
Visit Reason
The inspection was conducted as a complaint investigation survey related to complaint reference #21002, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Elkins Regional Convalescent Center, was found to be in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint reference #21002; the facility was in substantial compliance with previously cited deficient practices based on review of plans of correction and credible evidence.
Inspection Report Annual Inspection Census: 97 Deficiencies: 10 Apr 1, 2019
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Elkins Regional Convalescent Center from 04/01/19 through 04/03/19.
Findings
The facility was found deficient in multiple areas including failure to ensure dignity during medication administration, failure to keep call light accessible, failure to implement and revise care plans, delayed medication administration, failure to provide proper perineal care, failure to label insulin vials properly, failure to obtain and notify physicians of lab results timely, failure to maintain medical records legibly, failure to maintain infection control practices, and failure to ensure food was served at safe temperature.
Severity Breakdown
SS=D: 7 SS=E: 3
Deficiencies (10)
DescriptionSeverity
Failure to ensure dignity during medication administration for Residents #84 and #38.SS=D
Failure to keep call light easily accessible for Resident #21.SS=D
Failure to implement care plans for Residents #38 and #48 and failure to revise care plans for Residents #38, #84, #21, and #17.SS=E
Failure to administer medications within an acceptable time frame for Residents #14, #62, #11, and #16.SS=E
Failure to ensure Resident #98's medication regimen was free from unnecessary psychotropic medications.SS=D
Failure to label multi-use vials and/or pens of insulin with the initial date it was opened and/or accessed for Residents #24, #86, #39, and #84.SS=E
Failure to obtain a physician ordered laboratory test for Resident #80 and failure to notify the attending physician of lab results for Resident #38.SS=D
Failure to ensure Resident #36's food was at a safe and appetizing temperature during the noon meal.SS=D
Failure to ensure Resident #38's medical record was complete and legible.SS=D
Failure to maintain infection prevention and control practices including improper perineal care for Resident #16 and unsanitary oxygen tubing for Resident #30.SS=D
Report Facts
Facility census: 97 Medication late administration: 103 Antibiotic delay: 3 Insulin vials without date: 4 Psychotropic medication doses: 2
Employees Mentioned
NameTitleContext
Nurse #135Registered NurseNamed in medication late administration finding; contract terminated
NA #36Nurse AideNamed in perineal care deficiency; received disciplinary action and reeducation
LPN #15Licensed Practical NurseObserved administering medications and insulin; involved in dignity and medication administration findings
Director of Staff DevelopmentRegistered NurseConducted in-service education on medication administration and perineal care
Director of NursingProvided reeducation on medication administration, insulin labeling, lab processes, and psychotropic medication policy; involved in monitoring and reporting
AdministratorInterviewed regarding multiple findings and corrective actions
Family Nurse Practitioner #49Confirmed PICC line removal for Resident #17
Inspection Report Complaint Investigation Census: 98 Deficiencies: 1 Feb 26, 2019
Visit Reason
An unannounced complaint survey was conducted at Elkins Regional Convalescent Center from 02/26/19 to 02/28/19 based on complaint #21002.
Findings
The facility failed to maintain a complete and accurate medical record for Resident #8, including omissions and inaccuracies in progress notes, medication administration records, transcription of physician's orders, and controlled substance reconciliation records. The complaint was unsubstantiated with one unrelated deficiency cited.
Complaint Details
Complaint #21002 was unsubstantiated with one unrelated deficiency cited.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failed to maintain a complete, accurate medical record for Resident #8, including omissions and inaccuracies in progress notes, medication administration records, transcription of physician's orders, and controlled substance reconciliation records.SS=D
Report Facts
Census: 98 Medication doses: 3 Medication count: 15
Employees Mentioned
NameTitleContext
Nurse #132Licensed Practical Nurse (LPN)Did not document medication error incident; terminated from employment.
Nurse #8NurseReceived one-on-one re-education related to accurate and complete medical record documentation.
Nurse #20NurseReceived one-on-one re-education related to accurate and complete medical record documentation.
AdministratorTerminated Nurse #132 and provided re-education to Nurses #8 and #20.
Former Director of Nursing (DON)Director of NursingMade entry on Controlled Substance Reconciliation form.
Inspection Report Complaint Investigation Deficiencies: 0 Jul 3, 2018
Visit Reason
The inspection was conducted as a complaint investigation, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint investigation concluded on 06/12/18 with facility in substantial compliance; Complaint Reference: 19965.
Inspection Report Complaint Investigation Census: 94 Deficiencies: 1 Jun 11, 2018
Visit Reason
An unannounced complaint survey was conducted at Elkins Regional Convalescent Center on June 11-12, 2018, in response to Complaint #19965, which was not substantiated. The survey included observations, clinical record reviews, interviews, and documentation review.
Findings
The facility failed to discard two vials of insulin after being opened for more than 28 days and failed to label one vial with the date of initial opening, affecting Residents #17 and #57. The facility provided training and implemented corrective actions to ensure compliance with insulin storage and labeling guidelines.
Complaint Details
Complaint #19965 was not substantiated, and no related deficiencies were recommended. The deficiency cited was unrelated to the complaint.
Severity Breakdown
Level D: 1
Deficiencies (1)
DescriptionSeverity
Failed to discard two vials of insulin after being opened for greater than 28 days and failed to label one vial with the date of initial opening.Level D
Report Facts
Census: 94 Survey sample size: 3 Staff attendance: 51
Inspection Report Annual Inspection Deficiencies: 0 Jun 5, 2018
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements. A review of plans of correction and credible evidence was accepted in lieu of an onsite revisit, confirming compliance with previously cited deficient practices.
Inspection Report Annual Inspection Census: 94 Deficiencies: 3 Apr 25, 2018
Visit Reason
An unannounced annual recertification and relicensure survey was conducted at Elkins Regional Convalescent Center from April 23, 2018 through April 25, 2018.
Findings
The survey identified deficiencies including failure to follow physician's orders for ear irrigation, failure to maintain acceptable nutritional status for multiple residents, and failure to conduct gradual dose reductions for psychotropic drugs in an effort to discontinue them.
Severity Breakdown
SS=D: 2 SS=E: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to follow physician's orders to irrigate ears after treatment to loosen ear wax for Resident #90.SS=D
Facility failed to ensure three of five residents reviewed for nutrition maintained acceptable body weight (Residents #84, #98, and #24).SS=E
Facility failed to conduct gradual dose reductions for psychotropic drugs for Resident #100 receiving Seroquel.SS=D
Report Facts
Facility census: 94 Survey sample size: 19 Weight loss: 7 Weight loss: 22 Weight loss: 15 Seroquel dose: 25 Seroquel dose reduction attempts: 5
Employees Mentioned
NameTitleContext
Interim DONInterim Director of NursingProvided training on proper recording of physician orders and psychotropic medication dose reduction; verified failure to irrigate ears and ordered discontinuation of Seroquel
RN #138Registered NurseInterviewed regarding ear irrigation for Resident #90
RD #147Registered DieticianProvided nutritional assessments and recommendations for Residents #84, #98, and #24
CDM #147Certified Dietary ManagerDocumented nutritional progress and noted lack of interventions for weight loss
DS #95Dietary SupervisorReceived diet recommendations and communicated with physician
LPN #8Licensed Practical NurseInterviewed about documentation of nutritional supplements
CNA #86Certified Nurse AideInterviewed about meal intake documentation
Interim Administrator #105Interim AdministratorInterviewed about nutritional supplement implementation
CNA #120Certified Nurse AideInterviewed about Resident #100's behaviors
DSS and SW #88Director of Social Services and Social WorkerInterviewed about psychotropic medication monitoring and behaviors
Inspection Report Routine Census: 96 Deficiencies: 4 Apr 25, 2018
Visit Reason
The inspection was conducted to assess compliance with National Fire Protection Association (NFPA) 101 standards related to emergency lighting, fire drills, electrical systems maintenance and testing, and essential electric system alarm annunciator.
Findings
The facility failed to maintain emergency lighting, conduct fire drills properly, maintain and test electrical receptacles at patient bed locations, and maintain the essential electric system alarm annunciator as required by NFPA 101. The director of maintenance acknowledged these deficiencies and corrective actions were planned.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Failed to maintain emergency lighting in accordance with NFPA 101; no evidence of required monthly or annual emergency light testing.SS=C
Failed to conduct fire drills as required by NFPA 101; night shift fire drills performed without using the fire alarm system and no entry for alarms received by monitoring company.SS=C
Failed to maintain and test electrical receptacles at patient bed locations in accordance with NFPA 101; receptacle testing incomplete.SS=C
Failed to maintain essential electric system alarm annunciator; no generator annunciator at a location readily observed by operating personnel.SS=C
Report Facts
Facility census: 96 Deficiencies cited: 4 Plan of correction completion dates: Jun 8, 2018
Employees Mentioned
NameTitleContext
Director of MaintenanceAcknowledged deficiencies and involved in corrective actions for emergency lighting, fire drills, electrical receptacles, and generator annunciator
AdministratorProvided training to Maintenance Director on emergency lighting, fire drills, and electrical receptacle maintenance and testing
Director of NursingProvided training on installation and operation of generator annunciator panel
Inspection Report Complaint Investigation Deficiencies: 0 Apr 17, 2018
Visit Reason
The inspection was conducted as a complaint investigation, reviewing plans of correction and credible evidence in lieu of an onsite revisit for complaint reference #19739.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint investigation concluded on 02/16/18 with substantial compliance found; complaint reference #19739.
Inspection Report Complaint Investigation Census: 102 Deficiencies: 3 Feb 12, 2018
Visit Reason
An unannounced Complaint Investigation was conducted at Elkins Regional Convalescent Center from February 12, 2018 through February 14, 2018 based on observations, clinical record reviews, and interviews.
Findings
The facility failed to develop comprehensive person-centered care plans for four residents with anxiety, failed to provide behavioral health care and services to assist Resident #49 in maintaining her highest practicable mental and psychosocial well-being, and failed to ensure psychotropic drugs were used appropriately with documentation of non-pharmacological interventions and resident responses.
Complaint Details
Complaint Reference #19739 was substantiated with related deficiencies.
Severity Breakdown
SS=E: 2 SS=D: 1
Deficiencies (3)
DescriptionSeverity
Failed to develop comprehensive person-centered care plans for four residents with anxiety that included specific non-pharmacological interventions based on individual assessed needs.SS=E
Failed to provide behavioral health care and services to Resident #49 to attain or maintain highest practicable mental and psychosocial well-being.SS=D
Failed to ensure psychotropic drugs were used appropriately with documentation of non-pharmacological interventions and resident responses for Residents #49, #45, #65, and #79.SS=E
Report Facts
Residents in survey sample: 4 Facility census: 102 Psychotropic medication monitoring dates: 42
Employees Mentioned
NameTitleContext
Nurse Aide #29Nurse AideReported Resident #49's OCD behaviors and care needs
Administrator #152Facility AdministratorAcknowledged care plan deficiencies and lack of follow-up psychiatric appointments
Activities Director #194Activities DirectorReported Resident #49's anxiety and lack of individualized activities
Registered Nurse #46Assistant Director of NursingProvided information on documentation practices for behavioral symptoms and interventions
Consultant Pharmacist #206Consultant PharmacistReviewed MARs and confirmed lack of documentation of resident responses to non-pharmacological interventions
Inspection Report Complaint Investigation Census: 97 Deficiencies: 0 Jan 17, 2018
Visit Reason
An unannounced complaint investigation was conducted at Elkins Regional Convalescent Center from January 16, 2018 through January 17, 2018 for Complaint Reference #18605.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
Complaint Reference #18605 was unsubstantiated with no related or unrelated deficient practices identified.
Report Facts
Sample size: 13
Inspection Report Plan of Correction Deficiencies: 0 May 11, 2017
Visit Reason
A review of the plans of correction and credible evidence was accepted in lieu of an onsite revisit for the Quality Indicator and Licensure Surveys concluding on 04/20/17.
Findings
The facility is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule, and is in substantial compliance with the previously cited deficient practices.
Inspection Report Routine Census: 104 Deficiencies: 6 Apr 18, 2017
Visit Reason
The inspection was a routine facility inspection to assess compliance with NFPA 101 fire safety codes and other regulatory requirements.
Findings
The facility failed to maintain smoke barrier construction, had unsafe electrical and gas utility conditions, failed to conduct fire drills at varied times, did not perform a formal risk assessment of building systems, failed to categorize essential electrical systems, and lacked evidence of required electrical equipment testing.
Severity Breakdown
SS=C: 6
Deficiencies (6)
DescriptionSeverity
Failed to maintain smoke barrier construction with unapproved expanding foam and shrunk fire caulking in attic and interstitial spaces near resident rooms 219, 225, and 249.SS=C
Unsafe electrical conditions including extension cord plugged into surge protector, uncovered junction box, and exposed wiring on a fan.SS=C
Failed to conduct fire drills at unexpected times and varied shifts as required.SS=C
Failed to conduct a formal risk assessment of building systems and categorize them per NFPA 99.SS=C
Failed to categorize the essential electrical system in accordance with NFPA 99.SS=C
No evidence of electrical equipment testing and maintenance as required by NFPA 99.SS=C
Report Facts
Facility Census: 104 Number of penetrations in attic smoke barrier: 4
Employees Mentioned
NameTitleContext
Maintenance DirectorDiscussed deficiencies and corrective actions with surveyors
AdministratorDiscussed deficiencies and corrective actions with surveyors
Inspection Report Annual Inspection Census: 104 Deficiencies: 2 Apr 17, 2017
Visit Reason
An unannounced annual Quality Indicator Survey, State Licensure Survey, and Complaint Investigation Survey #17373 were conducted at Elkins Regional Convalescent Center from 04/17/2017 through 04/20/2017.
Findings
The facility failed to conduct an accurate comprehensive minimum data set (MDS) assessment for one resident (#152) regarding anticoagulant medication, and failed to provide a means of communication allowing residents to call for staff assistance in three bathrooms. The complaint investigation was unsubstantiated with no related or unrelated deficiencies.
Complaint Details
Complaint Investigation #17373 was unsubstantiated with no related or unrelated deficiencies.
Severity Breakdown
Level D: 1 Level E: 1
Deficiencies (2)
DescriptionSeverity
Failed to conduct an accurate comprehensive minimum data set (MDS) assessment for Resident #152 regarding anticoagulant medication.Level D
Facility failed to provide a means of communication allowing residents to call for staff assistance in three bathrooms located in the front lobby, rehabilitation hall, and near the chapel.Level E
Report Facts
Facility census: 104 Survey sample: 19 Medication dosage: 5
Inspection Report Plan of Correction Deficiencies: 1 Mar 3, 2016
Visit Reason
This document is a plan of correction related to a Quality Indicator Survey for Elkins Rehabilitation & Care Center, accepted in lieu of an onsite revisit.
Findings
The facility was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, with previously cited deficient practices addressed through plans of correction and credible evidence.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility as required by 483.10(b)(5)-(10), 483.10(b)(1).Level C
Report Facts
Survey completion date: Mar 3, 2016 Quality Indicator Survey conclusion date: Jan 28, 2016
Inspection Report Annual Inspection Census: 99 Deficiencies: 5 Jan 28, 2016
Visit Reason
An unannounced annual Quality Indicator Survey was conducted at Elkins Regional Convalescent Center from January 26, 2016 through January 28, 2016 to assess compliance with regulatory requirements.
Findings
The facility was found deficient in maintaining resident privacy during wound care, providing comfortable temperature levels in rehabilitation unit bathrooms, preventing pressure ulcers, ensuring sanitary food storage and preparation, and maintaining an effective infection control program including proper medication administration and wound care techniques.
Severity Breakdown
SS=D: 2 SS=E: 1 SS=F: 2
Deficiencies (5)
DescriptionSeverity
Failed to maintain personal privacy of a resident during wound care, exposing unnecessary body parts.SS=D
Failed to provide comfortable and safe temperature levels in residents' private bathrooms on the rehabilitation unit.SS=E
Failed to ensure a resident at risk for pressure ulcers received necessary care and services to prevent development of pressure ulcers.SS=D
Failed to store and prepare food under sanitary conditions; dessert preparation table had chipped veneer and foods in refrigerator were outdated or unlabeled.SS=F
Failed to maintain an effective infection control program including outdated infection control manual, inadequate surveillance, improper medication container sanitation, and improper wound care technique.SS=F
Report Facts
Survey sample size: 28 Residents affected by temperature issue: 6 Residents reviewed for pressure ulcers: 3 Pressure ulcer size: 4.5 Pressure ulcer size: 0.3 Pressure ulcer size: 0.1 Pressure ulcer size: 3.5 Pressure ulcer size: 2
Employees Mentioned
NameTitleContext
LPN #146Licensed Practical NurseNamed in findings related to failure to maintain resident privacy during wound care and improper wound care technique
RN #121Registered NurseNamed in findings related to improper medication administration and infection control practices
Director of Staff DevelopmentProvided education and monitoring related to wound care privacy and infection control
DON #208Director of NursingAcknowledged deficiencies in pressure ulcer care plan and resident risk
RN #112Infection Preventionist Registered NurseProvided infection control manual and acknowledged deficiencies in infection control policies
Food Service Manager #122Food Service ManagerIdentified sanitation concerns with dessert preparation table and food storage
Inspection Report Annual Inspection Census: 102 Deficiencies: 3 Jan 27, 2016
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, including smoke barrier integrity, sprinkler system maintenance, and emergency generator upkeep.
Findings
The facility failed to maintain smoke barrier walls with the required fire resistance rating due to unsealed openings, failed to maintain the sprinkler system in reliable operating condition with wiring draped across sprinkler piping, and did not properly monitor the emergency generator battery electrolyte fluid as required.
Severity Breakdown
SS=C: 2 SS=B: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to maintain smoke barrier walls to provide at least one half hour fire resistance rating due to unsealed openings around communications cabling, fire alarm wire, and sprinkler piping.SS=C
Facility failed to continuously maintain the sprinkler system in reliable operating condition; wiring was draped across sprinkler piping in multiple attic locations.SS=C
Facility failed to maintain the emergency generator in accordance with NFPA 110; generator battery electrolyte fluid specific gravity was not tested and recorded weekly.SS=B
Report Facts
Facility census: 102 Inspection date: Jan 27, 2016 Generator log review period: 12
Employees Mentioned
NameTitleContext
director of maintenance and safetyDiscussed findings and agreed with deficiencies related to smoke barriers, sprinkler system, and generator maintenance
Inspection Report Re-Inspection Census: 108 Deficiencies: 0 Mar 9, 2015
Visit Reason
An unannounced revisit was conducted at Elkins Regional Convalescent Center from 03/09/15 to 03/11/15 for the Quality Indicator and State Licensure Surveys concluding on 01/07/15.
Findings
The facility was found to have corrected the previously cited deficient practices as reflected on the CMS-2567B.
Report Facts
Revisit survey sample size: 12
Inspection Report Life Safety Deficiencies: 0 Jan 9, 2015
Visit Reason
The inspection was conducted to review the facility's compliance with the provisions of NFPA 101, Life Safety Code, 2000, based on documentation review, staff interview, observations, and performance testing.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Annual Inspection Census: 104 Deficiencies: 9 Jan 7, 2015
Visit Reason
Unannounced annual Quality Indicator and State Licensure Surveys were conducted at Elkins Regional Convalescent Center from December 29, 2014 to January 7, 2015.
Findings
The facility had multiple deficiencies including failure to act on resident council grievances, failure to report and investigate allegations of verbal abuse, failure to provide effective housekeeping and maintenance, failure to provide care according to plan of care, failure to ensure drug regimen was free from unnecessary drugs, failure to maintain sanitary food storage, failure to maintain infection control, and failure to maintain an effective quality assurance program.
Severity Breakdown
SS=E: 5 SS=D: 4
Deficiencies (9)
DescriptionSeverity
Facility failed to act upon and communicate decisions made about issues identified in resident council meetings, including food preferences and medication administration times.SS=E
Facility failed to provide effective housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable interior, including heaters in disrepair, peeling paint, and dirty bathroom tile and base molding.SS=E
Facility failed to report and investigate allegations of verbal abuse by nursing staff as expressed by residents in council meetings.SS=E
Facility failed to ensure a resident's treatment schedule was honored according to resident's choice for bone stimulator use.SS=D
Facility failed to revise care plans to include choices significant to residents and to monitor side effects and target behaviors related to psychoactive medications.SS=D
Facility failed to ensure safety in the use of multi-dose vials of insulin by not discarding vials after 28 days as recommended by pharmacy, manufacturer, and CDC.SS=D
Facility failed to maintain an infection control program to prevent disease transmission including improper linen handling, improper hand hygiene, improper wound care technique, nurses touching medications with bare hands, and expired oxygen humidifier bottle.SS=E
Facility failed to act upon consultant pharmacist's recommendation for gradual dose reduction of unnecessary medications.SS=D
Facility failed to maintain a quality assurance and assessment program that identified and acted upon quality deficiencies including allegations of abuse and resident council concerns.SS=E
Report Facts
Residents present at survey start: 104 Survey sample size: 18 Rooms with disrepair or dirty conditions: 9 Number of residents receiving Ativan in November 2014: 11 Number of residents receiving Ativan in December 2014: 13 Number of residents receiving Ativan in November 2014: 2 Number of residents receiving Ativan in December 2014: 2 Number of residents receiving Ativan in January 2015: 1 Number of residents receiving Haldol in December 2014: 2 Days insulin vials were kept beyond recommended 28 days: 15 Days insulin vial was kept beyond recommended 28 days: 2 Days insulin vial was kept beyond recommended 28 days: 16
Employees Mentioned
NameTitleContext
Employee #124Certified Activity DirectorResident council liaison who reported verbal abuse concerns to DON but did not report as abuse
Employee #127Registered NurseProvided wound care with improper technique and confirmed resident grimaced during dressing changes
Employee #102Director of Maintenance and SafetyObserved improper hand hygiene and glove use
Employee #63Registered NurseAcknowledged insulin storage recommendations and failure to discard expired insulin vials
Employee #130Licensed Practical NurseConfirmed care plan not revised for psychotropic medication and pain medication not given before wound care
Employee #135Registered NurseConfirmed failure to monitor side effects and target behaviors for psychotropic medications
Employee #128Registered NurseObserved touching medications with bare hands during medication pass
Inspection Report Complaint Investigation Census: 107 Deficiencies: 1 Aug 28, 2014
Visit Reason
An unannounced complaint survey was conducted at Elkins Regional Convalescent Center from August 25, 2014 to August 28, 2014. The survey investigated complaints #11913 (unsubstantiated) and #11855 (substantiated with related deficiency cited).
Findings
The facility failed to seek health care decisions from and properly inform both equally appointed health care decision makers for a resident who had been determined by a physician to lack the capacity to manage her medical care herself. This deficiency was found for one of seven residents reviewed (Resident #95).
Complaint Details
Complaint #11913 was unsubstantiated with no unrelated deficiencies. Complaint #11855 was substantiated with a related deficiency cited involving failure to properly involve co-appointed health care decision makers for Resident #95.
Severity Breakdown
SS=A: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to seek health care decisions from and properly inform both equally appointed health care decision makers for a resident lacking capacity to manage her medical care.SS=A
Report Facts
Residents reviewed: 7 Facility census: 107
Employees Mentioned
NameTitleContext
Employee #22Director of Social ServicesInterviewed regarding failure to recognize co-MPOA setup and involvement in care planning for Resident #95
Inspection Report Plan of Correction Deficiencies: 1 Dec 9, 2013
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance for Elkins Rehabilitation & Care Center.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Plan of Correction Deficiencies: 1 Nov 8, 2013
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance for Elkins Rehabilitation & Care Center.
Findings
The document includes a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges as required by regulation.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to inform residents both orally and in writing of their rights, rules, services, and charges as required.Level C
Inspection Report Complaint Investigation Deficiencies: 0 Oct 31, 2013
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference 13255 / 8979.
Findings
The complaint was found to be unsubstantiated with no citations issued.
Complaint Details
Complaint reference 13255 / 8979 was investigated and found to be unsubstantiated with no citations.
Inspection Report Complaint Investigation Census: 99 Deficiencies: 2 Oct 18, 2013
Visit Reason
The inspection was conducted as a substantiated complaint investigation from 10/16/13 to 10/21/13 regarding care and services provided to residents.
Findings
The facility failed to provide timely care for a skin condition for Resident #101, who had a skin disruption on admission but did not receive treatment until 10/04/13. Additionally, the facility failed to recognize and address severe weight loss in Resident #101, with a 10% weight loss over nine days unaddressed and no proper interventions documented.
Complaint Details
Complaint Reference: 13235 / 8908. Substantiated complaint record with citations related to failure to provide timely skin care and failure to maintain nutritional status.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failure to provide timely care and treatment for skin condition of Resident #101.SS=D
Failure to maintain nutritional status and address severe weight loss in Resident #101.SS=D
Report Facts
Facility census: 99 Residents reviewed: 3 Weight loss percentage: 10 Weight loss percentage in 7 days: 6.75 Days between admission and treatment: 10
Employees Mentioned
NameTitleContext
Registered Nurse - Wound Nurse (RN-WN)Employee #60 noted skin condition and documented refusal of care by resident's daughter
Director of Nursing (DON)Employee #68 confirmed failure to notify physician and address skin condition and weight loss
Dietary Manager (DM)Employee #82 responsible for dietary notes and monitoring resident's intake and weight
AdministratorEmployee #19 confirmed staff did not recognize resident's weight loss
Inspection Report Annual Inspection Census: 98 Deficiencies: 11 Oct 1, 2013
Visit Reason
Quality Indicator and Licensure Surveys conducted from 09/23/13 to 10/01/13 to assess compliance with federal regulations for nursing facilities.
Findings
The facility was cited for multiple deficiencies including inaccurate resident assessments, failure to maintain dignity during dining, inaccurate care plans, failure to provide necessary dental services, medication errors, failure to implement physician orders, and infection control issues.
Severity Breakdown
SS=D: 11
Deficiencies (11)
DescriptionSeverity
The facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the oral/dental status for one resident (#29).SS=D
The facility failed to maintain dignity for one resident (#115) by not serving her meal at the same time as her tablemates.SS=D
The facility failed to ensure assessments accurately reflected resident status and were certified properly for one resident (#29).SS=D
The facility failed to develop comprehensive care plans for residents #21, #145, and #30 to address vision impairment, medication use, and diabetes management.SS=D
The facility failed to review and revise care plans with changes in health status for residents #91 and #66.SS=D
The facility failed to provide care plan interventions for residents #83 and #131, including failure to monitor behaviors and provide anti-rollbacks for wheelchair.SS=D
The facility failed to provide necessary care and services to attain or maintain highest practicable well-being for residents #30 and #41, including failure to carry out physician orders and medication administration.SS=D
The facility failed to ensure dental services were obtained for resident #29 who had broken teeth and dentures.SS=D
The facility failed to act on pharmacist recommendations regarding medication regimen for residents #145 and #41.SS=D
The facility failed to maintain an infection control program to prevent infection spread; a nebulizer machine was stored unsanitarily on the floor in resident #22's room.SS=D
The facility failed to maintain accurate medical records for resident #30; a discontinued medication order was still present on current physician's orders.SS=D
Report Facts
Facility census: 98 Residents reviewed: 31 Residents reviewed for unnecessary medications: 5 Residents reviewed for dental services: 3 Residents reviewed for pressure ulcers: 3 Residents reviewed for medication regimen: 5
Employees Mentioned
NameTitleContext
Employee #105MDS CoordinatorNamed in findings related to inaccurate MDS assessments and dental services
Employee #60Wound Care NurseNamed in findings related to pressure ulcer care plan and interventions
Employee #102Clinical Care CoordinatorNamed in findings related to care plan communication and medication management
Employee #20Social Services DirectorNamed in findings related to dental services and care plan development
Employee #22Registered Nurse MDS CoordinatorNamed in findings related to care plan development
Employee #142Maintenance DirectorNamed in findings related to wheelchair anti-rollbacks
Employee #123Administrative AssistantNamed in findings related to wheelchair anti-rollbacks
Employee #84Nursing AssistantNamed in findings related to infection control and nebulizer storage
Employee #13Staff Development Coordinator, Registered NurseNamed in findings related to infection control and nebulizer storage
Employee #67Director of NursingNamed in findings related to medication regimen review and pharmacist recommendations
Inspection Report Life Safety Deficiencies: 0 Sep 25, 2013
Visit Reason
The inspection was conducted to review the facility's compliance with the NFPA 101, Life Safety Code, 2000, based on documentation review, staff interview, observations, and performance testing.
Findings
The facility was found to be without waivers and in compliance with the provisions of the NFPA 101, Life Safety Code, 2000.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 5, 2013
Visit Reason
The inspection was conducted in response to a complaint referenced as 13200 / 8674.
Findings
The complaint investigation was unsubstantiated and no citations were issued during the inspection.
Complaint Details
Complaint Reference: 13200 / 8674. The complaint was unsubstantiated with no citations.
Inspection Report Plan of Correction Deficiencies: 1 May 22, 2013
Visit Reason
This document is a Plan of Correction submitted by Elkins Rehabilitation & Care Center in response to deficiencies cited during a prior inspection.
Findings
The report includes a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges as required by regulation.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights, rules, services, and charges as required by regulation.Level C
Inspection Report Complaint Investigation Census: 96 Deficiencies: 3 Apr 16, 2013
Visit Reason
The inspection was conducted as a complaint investigation related to safety hazards and clinical record accuracy at the facility.
Findings
The facility failed to ensure resident safety by leaving an unlocked laundry room door with harmful chemicals accessible to residents and failing to post oxygen usage signs for some residents. Additionally, the facility failed to maintain complete and accurate clinical records by not documenting a resident's refusal of 'as needed' medication and oxygen therapy.
Complaint Details
Complaint Reference: 13089 / 7981. The complaint was unsubstantiated but resulted in unrelated citations.
Severity Breakdown
Level E: 2 Level D: 1
Deficiencies (3)
DescriptionSeverity
Unlocked laundry room door allowed resident access to harmful chemicals.Level E
Failure to post oxygen usage signs outside resident rooms for four residents.Level E
Incomplete clinical records: failure to document refusal of 'as needed' medication and oxygen therapy for Resident #97.Level D
Report Facts
Residents observed using oxygen: 14 Residents without oxygen signs: 4 Facility census: 96
Employees Mentioned
NameTitleContext
Environmental Services AideEmployee #121 stated laundry room door was always unlocked.
Environmental Services AideEmployee #92 confirmed laundry room door was always unlocked and acknowledged improper placement of chemicals.
Licensed Practical NurseEmployees #75 and #7 acknowledged oxygen signs would be placed.
Registered NurseEmployee #26 admitted failure to document resident's refusal of nebulizer treatment and oxygen use.
Licensed Practical NurseEmployee #38 documented resident wearing oxygen on 01/08/13.
Licensed Practical NurseEmployee #107 documented resident wearing oxygen on 01/09/13.
Inspection Report Re-Inspection Deficiencies: 0 Jul 10, 2012
Visit Reason
An onsite revisit was conducted to verify compliance following a previous inspection.
Findings
The facility was found to be in substantial compliance during the revisit.
Inspection Report Plan of Correction Deficiencies: 1 Jun 14, 2012
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance of Elkins Rehabilitation & Care Center.
Findings
The report includes a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights, rules, services, and charges in a language they understand.Level C
Inspection Report Complaint Investigation Census: 103 Deficiencies: 4 May 24, 2012
Visit Reason
The inspection was conducted as a complaint investigation involving substantiated and unsubstantiated complaints regarding resident care and facility compliance.
Findings
The facility failed to immediately notify the physician and family of significant changes in a resident's health status, failed to develop an interim care plan after a resident's fall with potential head injury, and failed to provide adequate hydration resulting in hospitalization for dehydration.
Complaint Details
Complaint Reference: State 12079 / ACTS - Unsubstantiated complaint record with unrelated citations. Complaint Reference: State 12063 - Substantiated complaint record with citations.
Severity Breakdown
SS=D: 3 SS=G: 1
Deficiencies (4)
DescriptionSeverity
Failed to immediately notify the attending physician and family of significant change in resident's health status after a fall and subsequent decline.SS=D
Failed to develop an interim care plan to assess and monitor a resident after a fall with potential closed head injury.SS=D
Failed to provide care and services to ensure highest practicable physical well-being, including assessment and monitoring for closed head injury.SS=D
Failed to provide sufficient fluid intake to maintain proper hydration, resulting in dehydration and hospitalization.SS=G
Report Facts
Facility census: 103 Resident sample size: 10 Fluid intake: 1140 Temperature: 100.5 Fall injury scratch size: 2 Hospital admission date: 2012
Employees Mentioned
NameTitleContext
Employee #115Registered NurseNurse who documented resident complaints and care notes
Nurse #109NurseNotified physician of resident's deteriorating condition on 03/12/12
Employee #5Facility staff member interviewed regarding deficiencies
Nurse #4NurseDocumented catheter issues and resident complaints on 03/03/12
NA #9Nursing AssistantProvided statement regarding resident's refusal to eat and drink
NA #97Nursing AssistantProvided statement regarding resident's refusal to eat and drink
NA #107Nursing AssistantProvided statement regarding resident's refusal to eat and drink
Inspection Report Annual Inspection Census: 101 Deficiencies: 7 May 3, 2012
Visit Reason
Quality Indicator and Licensure Surveys conducted from 04/30/12 to 05/03/12 to assess compliance with federal regulations for nursing facilities.
Findings
The facility was cited for multiple deficiencies including failure to prominently display Medicare and Medicaid benefit information, incomplete criminal background checks for employees, inaccurate resident assessments, failure to develop or revise comprehensive care plans addressing residents' needs, failure to provide necessary care and services to maintain residents' highest practicable well-being, and failure to address mental or psychosocial adjustment difficulties.
Severity Breakdown
SS=C: 1 SS=D: 4 SS=E: 2
Deficiencies (7)
DescriptionSeverity
Failure to prominently display written information regarding how residents could apply for and use Medicare and Medicaid benefits, and how to receive refunds for previous payments covered by such benefits.SS=C
Failure to ensure completion of thorough criminal background investigation for an employee who had prior employment in another state.SS=E
Failure to ensure accuracy of comprehensive assessment for a resident; known problems of slurred speech and pressure ulcers were not accurately indicated.SS=D
Failure to develop comprehensive care plans that accurately describe residents' needs and provide interventions, including safety interventions, speech problems, behavioral issues, and fluid intake restrictions.SS=E
Failure to revise care plans to address changes in health status, including pressure ulcers and fluid restrictions.SS=D
Failure to provide necessary care and services to attain or maintain highest practicable well-being, including lack of consistent communication with dialysis center and failure to monitor fluid intake and output as ordered.SS=D
Failure to provide appropriate treatment and services for mental or psychosocial adjustment difficulties; resident exhibited physical aggression toward staff without behavior tracking or incident reporting.SS=D
Report Facts
Facility census: 101 Employees reviewed: 10 Residents sampled: 39 Fluid restriction: 1000
Employees Mentioned
NameTitleContext
AdministratorAgreed no postings regarding Medicare/Medicaid benefits; aware of resident combative behaviors not reported
Human Resource DirectorAcknowledged failure to conduct criminal background check in prior state for Employee #4
Director of NursingAcknowledged failure to add pressure ulcer to care plan; unaware of resident combative behaviors
MDS NurseAcknowledged errors in resident assessments and care plans
Registered NurseProvided information on fluid intake for Resident #46
Nursing AssistantsReported use of fall mats and alarms for Resident #29
Inspection Report Life Safety Deficiencies: 0 May 1, 2012
Visit Reason
The inspection was conducted to review the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Plan of Correction Deficiencies: 1 Apr 23, 2012
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance for Elkins Rehabilitation & Care Center.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, including Medicaid-related information.
Severity Breakdown
Level 3: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to inform residents of their rights, rules, services, and charges as required.Level 3
Inspection Report Complaint Investigation Census: 98 Deficiencies: 1 Mar 22, 2012
Visit Reason
The inspection was conducted as a substantiated complaint investigation (State #12032 / ACTS #6956) from 03/22/12 to 03/23/12.
Findings
The facility failed to dispense ice water to residents in a sanitary manner according to facility policy, creating potential for the spread of infectious microorganisms. Observations revealed staff did not wash or sanitize hands before handling residents' water pitchers, lids, and straws, and multiple pitchers were filled simultaneously contrary to policy.
Complaint Details
Substantiated complaint record with citation related to infection control practices during ice water dispensing.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Failure to dispense ice water in a sanitary manner, including lack of handwashing by staff and improper handling of water pitchers and lids.SS=E
Report Facts
Facility census: 98 Dates of complaint investigation: 2012-03-22 to 2012-03-23
Employees Mentioned
NameTitleContext
Employee #66 observed not washing or sanitizing hands before and during ice water dispensing
Employee #132 observed not washing or sanitizing hands before and during ice water dispensing
Director of NursingInterviewed regarding facility policy on serving drinking water and infection control practices
AdministratorInterviewed regarding facility policy on serving drinking water and infection control practices
Inspection Report Plan of Correction Deficiencies: 1 Jan 31, 2012
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Elkins Rehabilitation & Care Center.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, including Medicaid-related information.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 94 Deficiencies: 2 Dec 16, 2011
Visit Reason
The inspection was conducted in response to two complaints: Complaint #11348, which was unsubstantiated with unrelated deficiencies, and Complaint #11352, which was substantiated but had no deficiencies.
Findings
The facility failed to revise the care plan for one resident readmitted with a new tracheotomy, resulting in inadequate documentation and monitoring of tracheotomy care. Additionally, the facility failed to transfer physician's orders for tracheotomy care and humidified oxygen from prescription forms to the official physician's order forms, risking failure to provide ordered care.
Complaint Details
Complaint #11348 was unsubstantiated with unrelated deficiencies. Complaint #11352 was substantiated but no deficiencies were cited related to it.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failure to revise the care plan for a resident readmitted with a new tracheotomy, including lack of measurable goals and incomplete documentation of tracheotomy care.SS=D
Failure to maintain complete and accurate medical records by not transferring physician's orders for tracheotomy care and humidified oxygen to the official order forms.SS=D
Report Facts
Facility census: 94 Sampled residents: 6
Employees Mentioned
NameTitleContext
NurseEmployee #94 acknowledged inadequate care plan revision and missing documentation
Nurses #187 and #18Interviewed regarding tracheotomy care procedures and documentation
Inspection Report Plan of Correction Deficiencies: 1 Dec 6, 2011
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance of the Elkins Rehabilitation & Care Center.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, including Medicaid-related information and legal rights.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 96 Deficiencies: 2 Oct 27, 2011
Visit Reason
The inspection was conducted in response to complaint reference #11311 regarding concerns about the care of Resident #58, specifically failure to notify the physician timely of a change in condition and inadequate treatment of a boil.
Findings
The facility failed to notify the physician in a timely manner about a significant change in Resident #58's condition involving a hard raised area (boil) on the left upper thigh near the buttock. The resident was treated with pain medication and warm compresses without physician orders, and was later hospitalized with a urinary tract infection and dehydration. The complaint was unsubstantiated but unrelated deficiencies were cited.
Complaint Details
Complaint reference #11311 was unsubstantiated with unrelated deficiencies cited. The complaint involved allegations by Resident #58's spouse that the resident was 'not right' since 10/20/11, was 'talking out of his head' on 10/22/11, and had a boil that was inadequately treated with warm compresses only one day. The facility failed to notify the physician timely and delayed medical intervention.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failed to notify the physician timely of a change in resident condition with potential to require medical intervention for Resident #58.SS=D
Failed to consistently monitor, treat, and/or reassess a change in physical status, delaying medical intervention for Resident #58.SS=D
Report Facts
Facility census: 96 Sampled residents: 8 Deficiencies cited: 2
Employees Mentioned
NameTitleContext
Employee #104Licensed NurseObserved and treated Resident #58's boil with warm compresses
Employee #187Licensed NurseAdministered pain medication to Resident #58 and applied warm compresses
Employee #108Licensed NurseUnaware of Resident #58's boil and treatment orders
Employee #142Nurse ManagerAware of Resident #58's boil and reported nurse on duty notified physician
Employee #144Licensed Social WorkerCompleted complaint form from Resident #58's spouse
Inspection Report Annual Inspection Census: 89 Deficiencies: 5 Jun 7, 2011
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations related to resident care, infection control, medical record accuracy, and quality assurance.
Findings
The facility was found deficient in developing comprehensive care plans for residents with pressure ulcers, providing physician-ordered treatments, maintaining an effective infection control program, ensuring complete and accurate medical records, and fully implementing the quality assessment and assurance committee's plans of correction.
Severity Breakdown
SS=D: 4 SS=E: 1
Deficiencies (5)
DescriptionSeverity
Failed to develop an initial care plan related to pressure ulcers for a resident with a Stage II pressure ulcer on admission.SS=D
Failed to provide treatment as directed by a physician's order on a specified date for a resident with a diabetic wound.SS=D
Failed to maintain an effective infection control program, including improper handling of isolation gowns and allowing a resident's open wound to contact contaminated surfaces.SS=D
Failed to maintain complete and accurate clinical records, including missing treatment documentation and unclear physician orders.SS=D
Failed to ensure the quality assessment and assurance committee developed and implemented appropriate plans of action and fully implemented the plan of correction, including inservicing all licensed nurses.SS=E
Report Facts
Facility census: 89 Number of sampled residents: 10 Number of residents affected: 2 Number of licensed nurses missing inservice: 7
Employees Mentioned
NameTitleContext
Director of NursingInterviewed regarding care plan deficiencies and treatment omissions
Health Information Manager (Employee #13)Provided episodic care plan form and information on medical record audits
Nurse Manager (Employee #97)Interviewed about treatment record checks and inservice scheduling
Data Entry Person (Employee #75)Described medical record audit process
Licensed Practical Nurse (Employee #104)Signed and then marked through treatment completion log
Nurse Unit Manager (Employee #97)Acknowledged failure to schedule make-up inservice
Inspection Report Complaint Investigation Census: 96 Deficiencies: 4 Apr 14, 2011
Visit Reason
Complaint investigation related to concerns about the assessment, monitoring, and care planning for pressure ulcers at the facility.
Findings
The facility failed to accurately assess, monitor, and document a pressure ulcer on Resident #103, which worsened from a Stage II to a Stage III ulcer during the stay. The wound was not measured or documented as ordered, the care plan did not reflect the wound's presence or changes, and the resident's MDS assessments were inconsistent with the wound status. Physician orders for wound care were not consistently followed.
Complaint Details
Complaint reference #11085 was unsubstantiated but unrelated deficiencies were cited.
Severity Breakdown
SS=D: 3 SS=G: 1
Deficiencies (4)
DescriptionSeverity
Failed to conduct an accurate assessment of the skin condition of Resident #103, missing the presence of a pressure ulcer on admission and failing to document it properly in the MDS.SS=D
Failed to develop a comprehensive care plan that identified and addressed the pressure ulcer for Resident #103.SS=D
Failed to provide services by qualified persons per care plan, including failure to follow wound monitoring policy and physician orders for Resident #103.SS=D
Failed to provide treatment and services to prevent and heal pressure sores for Resident #103, including failure to monitor, assess, and document wound characteristics and follow physician orders.SS=G
Report Facts
Facility census: 96 Pressure ulcer measurements: 7.5 Pressure ulcer measurements: 0.2 Pressure ulcer measurements: 0.1 Pressure ulcer measurements: 3 Pressure ulcer measurements: 5 Pressure ulcer measurements: 0.2 Deficiencies cited: 4
Employees Mentioned
NameTitleContext
Staff Development NurseInterviewed regarding MDS coding of pressure ulcers
Assessment NurseInterviewed regarding MDS coding and wound assessment
AdministratorInterviewed regarding wound care policies and documentation
Wound Care NurseInterviewed regarding wound measurement and monitoring
Nurse ManagerInterviewed regarding wound care documentation and physician orders
Inspection Report Complaint Investigation Deficiencies: 0 Mar 3, 2010
Visit Reason
The inspection was conducted in response to complaint reference #10041.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #10041 was investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 1 Dec 21, 2009
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to regulatory compliance for Elkins Rehabilitation & Care Center.
Findings
The report includes a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges in accordance with regulatory requirements.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to inform residents both orally and in writing of their rights, rules, services, and charges as required.Level C
Inspection Report Life Safety Deficiencies: 0 Nov 17, 2009
Visit Reason
The inspection was conducted to review the facility's compliance with the provisions of NFPA 101, Life Safety Code, 2000, based on documentation review, staff interview, observations, and performance testing.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Annual Inspection Census: 99 Deficiencies: 16 Oct 23, 2009
Visit Reason
This complaint investigation was conducted concurrently with the facility's annual Federal Medicare / Medicaid certification resurvey and State licensure inspection.
Findings
The facility was found to have multiple deficiencies including failure to validate health care surrogate appointments, failure to notify Medicaid residents of account limits, failure to ensure privacy during care, failure to report abuse allegations timely, failure to respond to resident council concerns, failure to provide reasonable accommodations, unclean environment, medication administration errors, failure to meet physician visit frequency requirements, failure to monitor drug regimens and report irregularities, and infection control lapses.
Complaint Details
Complaint reference #9295. Substantiated complaint record with deficiencies cited. The facility failed to report two (2) of ten (10) complaints containing allegations of resident abuse/neglect to the State survey and certification agency as required. The facility also failed to ensure three (3) of one hundred fifty-eight (158) employees reported allegations of abuse immediately to supervisory staff as required.
Severity Breakdown
SS=D: 7 SS=E: 6 SS=C: 1 SS=F: 1
Deficiencies (16)
DescriptionSeverity
Failed to ensure the individual acting on behalf of an incapacitated resident had legal authority to make health care decisions; no documentation to validate health care surrogate appointment.SS=D
Failed to notify Medicaid residents when account balances reached $200 less than SSI resource limit.SS=D
Failed to ensure privacy during care and treatment; dressing changes and insulin injections were done without privacy.SS=D
Failed to report allegations of abuse/neglect to State survey agency and ensure staff reported abuse immediately.SS=D
Failed to respond to resident council requests and concerns in a timely and documented manner.SS=C
Failed to provide reasonable accommodation of resident's physical environment to ensure ability to reach items on overbed table.SS=D
Failed to maintain a sanitary, orderly, and comfortable interior; dirty floors, soiled equipment, and multiple resident complaints about cleanliness.SS=E
Failed to ensure staff checked gastrostomy tube placement according to standards; nurse charted medications before administration.SS=E
Failed to provide care and services to maintain highest practicable physical well-being; no monitoring of Coumadin blood levels and lack of assessment for febrile resident.SS=D
Failed to ensure resident environment was free of accident hazards; medication cart left unattended and unlocked, medications accessible in resident room.SS=E
Failed to ensure drug regimen free from unnecessary drugs; no dose reduction attempts for antipsychotic drugs and use of Tylenol with Codeine without monitoring.SS=D
Failed to provide each resident with a diet meeting daily nutritional and special dietary needs; strict calorie controlled diabetic diets ordered contrary to facility diet manual and current standards.SS=E
Failed to provide food prepared by methods that conserve nutritive value, flavor, and appearance; foods were not well seasoned.SS=F
Failed to ensure residents were seen by a physician at least once every 30 days for first 90 days and every 60 days thereafter.SS=E
Failed to ensure drug regimen irregularities were identified and reported to physician and director of nursing and acted upon.SS=E
Failed to maintain an infection control program to prevent spread of infection; improper glove use, failure to wash hands, contaminated supplies, and unclean environment observed.SS=E
Report Facts
Residents affected by health care surrogate documentation: 1 Facility census: 99 Residents not notified of Medicaid account limits: 2 Medication error rate: 6.25 Residents on strict calorie controlled diabetic diets: 17 Residents not seen by physician timely: 4 Employees failed to report abuse immediately: 3 Complaints of unclean environment: 5
Employees Mentioned
NameTitleContext
Employee #23Social WorkerInterviewed regarding health care surrogate documentation and Medicaid notification
Employee #39NurseObserved providing care without privacy, improper infection control, and medication administration errors
Employee #58Accounting Office ManagerInterviewed regarding Medicaid resident fund notifications
Employee #84AdministratorInterviewed regarding abuse complaint reporting and resident council responses
Employee #20Assistant AdministratorInterviewed regarding abuse complaint reporting
Employee #35Director of NursingConfirmed multiple deficiencies including lack of Coumadin monitoring, physician visit frequency, and drug irregularity reporting
Employee #143Licensed Practical NurseObserved medication administration and medication cart left unattended
Employee #100Assistant Director of NursingConfirmed removal of nebulizer from unclean floor
Inspection Report Annual Inspection Census: 105 Deficiencies: 2 Oct 29, 2008
Visit Reason
The inspection was conducted to evaluate the facility's compliance with regulatory requirements related to comprehensive care plans and resident rights, including assessment of nursing interventions for residents receiving psychoactive medications and infection control measures.
Findings
The facility failed to adequately address potential problems for residents receiving psychoactive medications by not including detailed nursing interventions or adverse consequences in care plans for 11 of 13 sampled residents. Additionally, the care plan for one resident with MRSA infection did not include nursing interventions for contact isolation despite isolation precautions being in place.
Severity Breakdown
SS=E: 2
Deficiencies (2)
DescriptionSeverity
Failure to include nursing interventions and adverse consequences related to psychoactive medication regimens in care plans for 11 of 13 sampled residents.SS=E
Failure to address the need for contact isolation in the care plan of one resident with MRSA infection.SS=E
Report Facts
Facility census: 105 Sampled residents: 13 Residents with deficient care plans: 11 Residents with contact isolation issue: 1
Employees Mentioned
NameTitleContext
Assistant AdministratorInterviewed regarding care plan deficiencies and isolation procedures
Nurse Employee #2Acknowledged failure to add isolation interventions to care plan
Nurse Employee #5Responsible for completing MDSs and care plans
Social Worker Employee #4Responsible for psychoactive drug care plans and nursing interventions
Inspection Report Annual Inspection Census: 100 Deficiencies: 4 Aug 13, 2008
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations regarding resident rights, comprehensive care plans, quality of care, and clinical records.
Findings
The facility was found deficient in multiple areas including failure to address all identified problems in care plans, delayed physician intervention for aspirational pneumonia, incomplete adherence to physician orders for impaction checks, and inaccuracies in clinical records such as drug allergy documentation and bowel movement charting.
Severity Breakdown
SS=D: 3 SS=G: 1
Deficiencies (4)
DescriptionSeverity
Failure to include nursing interventions related to psychoactive drug use in the care plan for one resident.SS=D
Failure to provide timely physician intervention for signs and symptoms of aspirational pneumonia in one resident.SS=G
Failure to ensure physician's order to check for fecal impactions twice a week was transcribed and followed.SS=D
Inaccurate clinical records including drug allergy discrepancies and incomplete documentation of bowel movements for multiple residents.SS=D
Report Facts
Facility census: 100 Sample size: 17 Days delay: 11 Residents with inaccurate records: 4
Inspection Report Routine Census: 100 Deficiencies: 5 Aug 11, 2008
Visit Reason
The inspection was conducted to evaluate compliance with life safety code standards and other regulatory requirements related to fire safety, emergency systems, and electrical wiring in the facility.
Findings
The facility failed to maintain all means of egress readily accessible due to storage of equipment in corridors, failed to maintain components of the fire alarm system, automatic sprinkler system, emergency generator lighting, and electrical wiring in accordance with NFPA standards.
Severity Breakdown
SS=C: 2 SS=F: 1 SS=B: 2
Deficiencies (5)
DescriptionSeverity
Exit access was obstructed by patient lifts and soiled linen hampers stored unattended in corridor egress paths.SS=C
Fire alarm system failed to provide audible or visual trouble signal notification for telephone dialing system failure.SS=F
Automatic sprinkler system lacked a special sprinkler wrench in the spare sprinkler head cabinet.SS=B
Generator transfer switch room lacked battery-powered emergency lighting meeting NFPA 110 requirements.SS=C
Electrical wiring was not maintained in accordance with NFPA 70 due to use of a relocatable power tap in a patient care area.SS=B
Report Facts
Facility census: 100 Patient lifts stored unattended: 8 Soiled linen and personal clothes hampers stored unattended: 16 Date of inspection: Aug 11, 2008
Inspection Report Plan of Correction Deficiencies: 1 May 30, 2007
Visit Reason
This document is a plan of correction related to a paper revisit survey of Elkins Rehabilitation & Care Center.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand. No other findings are detailed.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Annual Inspection Census: 108 Deficiencies: 7 Apr 26, 2007
Visit Reason
The inspection was conducted as part of an annual survey to assess compliance with federal regulations regarding resident care, medication management, physician visits, and clinical record keeping.
Findings
The facility was found deficient in multiple areas including failure to develop comprehensive care plans for residents with chronic pain and dialysis needs, failure to implement appropriate pain management and medication interventions, failure to ensure timely physician visits and proper documentation, failure to prevent unnecessary drug use, and incomplete clinical records.
Severity Breakdown
SS=A: 2 SS=D: 4 SS=E: 1
Deficiencies (7)
DescriptionSeverity
Failure to develop comprehensive care plans for residents with chronic pain and dialysis needs.SS=D
Failure to implement appropriate interventions to enhance quality of care for five residents, including medication administration errors and lack of communication with dialysis center.SS=E
Failure to ensure medications were not given in excessive dosage or without adequate indications for use.SS=D
Attending physician failed to review and sign all orders at each resident visit.SS=A
Physician visits not conducted at required frequency for one resident.SS=D
Consultant pharmacist failed to identify medication irregularities and physician failed to act on recommendations.SS=D
Clinical records for three residents lacked complete and accurate documentation, including missing year on dates and unsigned orders.SS=A
Report Facts
Facility census: 108 Residents sampled: 19 Potential acetaminophen dosage: 3500 Physician visit delay: 15 Physician visit delay: 19
Employees Mentioned
NameTitleContext
Assistant AdministratorEmployee #12 interviewed regarding care plans, medication policies, and physician visit reminders
Director of NursingEmployee #79 interviewed regarding medication errors, clinical record documentation, and physician visit compliance
Medication NurseEmployee #118 observed crushing medications without physician orders
Inspection Report Life Safety Deficiencies: 0 Apr 26, 2007
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, and observations to determine compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
The facility was found to be in compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition based on the review.
Inspection Report Complaint Investigation Deficiencies: 0 Apr 4, 2006
Visit Reason
The inspection was conducted in response to complaints referenced #2-6065 and #2-6073.
Findings
The complaint records were found to be unsubstantiated with no deficiencies cited during the investigation.
Complaint Details
Complaint references #2-6065 and #2-6073 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Life Safety Deficiencies: 0 Jan 19, 2006
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2000.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Annual Inspection Census: 107 Deficiencies: 17 Jan 12, 2006
Visit Reason
The inspection was conducted as an annual survey of the Elkins Rehabilitation & Care Center to assess compliance with federal regulations governing nursing facilities.
Findings
The facility was found deficient in multiple areas including resident rights and services, staff treatment of residents, accommodation of needs, activities program, infection control, drug regimen review, nutritional adequacy, sanitary conditions in food preparation, and clinical record maintenance. Specific issues included failure to ensure proper exercise of resident rights, failure to inform residents of risks related to medications, inadequate reporting and investigation of abuse allegations, failure to maintain dignity in care, inadequate activity offerings, noisy environment at night, improper medication administration, and failure to follow dietary orders.
Severity Breakdown
SS=A: 1 SS=B: 1 SS=C: 3 SS=D: 4 SS=E: 5 SS=F: 1 SS=G: 2
Deficiencies (17)
DescriptionSeverity
Facility failed to assure that the rights of one resident with two health care surrogates were exercised according to state law allowing only one surrogate.SS=D
Facility failed to inform one resident of the risks of falls associated with Ativan use; resident sustained multiple falls and fractures while on excessive dosage.SS=G
Facility failed to include a statement in resident rights information that residents may file complaints with the State survey and certification agency concerning abuse, neglect, and misappropriation.SS=C
Facility failed to report two allegations of resident abuse/neglect to adult protective services and State survey agency and failed to investigate thoroughly.SS=D
Facility failed to develop and implement written policies prohibiting mistreatment, neglect, abuse, and misappropriation of resident property and failed to provide residents/families with information on reporting concerns.SS=C
Facility failed to ensure one resident received care in a manner that maintained dignity when staff ignored resident's call for help.SS=D
Facility failed to provide reasonable accommodations of needs for three residents and failed to provide fresh oranges, assist a resident calling for help, offer alternatives to unwanted snacks, and served melted ice cream.SS=E
Facility failed to provide an ongoing activity program meeting residents' interests; residents reported lack of outings and activities outside the facility.SS=E
Facility failed to maintain comfortable sound levels at night; residents complained of noise disturbing sleep.SS=E
Facility failed to assure that PRN medications were administered with clear directions; one resident had an ace bandage applied incorrectly; one resident received psychologist treatments without physician order.SS=E
Facility failed to assure drug regimens were free from unnecessary drugs; one resident received excessive Ativan dosage with multiple falls; another received two sedating drugs with adverse effects.SS=G
Facility failed to assure menus met nutritional needs; no menu for low potassium diet; failed to follow pureed and 2 gram sodium diet menus.SS=E
Facility failed to offer snacks at bedtime to all residents; only diabetic residents received snacks.SS=B
Facility failed to assure food was prepared and served under sanitary conditions; plate lids stacked wet, charred drip pans, dietary staff without hair restraint.SS=F
Facility failed to assure pharmacist reported medication irregularities to physician and director of nursing for six residents.SS=E
Facility failed to maintain infection control; staff left soiled dressing supplies in resident's trash container in shared room.SS=D
Facility failed to maintain complete clinical records; current physician orders for hospice resident not carried forward to monthly orders.SS=A
Report Facts
Facility census: 107 Residents sampled: 19 Falls: 3 Ativan dosage: 4 Bedtime snack complaints: 4 Residents affected by menu issues: 27
Inspection Report Complaint Investigation Census: 107 Deficiencies: 7 Dec 16, 2005
Visit Reason
Complaint investigation triggered by complaint reference #2-5311 regarding failure to consult physician immediately after a resident fall and other care deficiencies.
Findings
The facility failed to consult the physician immediately after a resident sustained a fall, failed to use an ordered electric lift for transfers resulting in injury, failed to report neglect and abuse allegations to appropriate authorities, failed to ensure staff wore identification badges, and failed to ensure timely physician visits for multiple residents.
Complaint Details
Complaint reference #2-5311 substantiated with state licensure and federal certification deficiencies cited. The complaint involved failure to consult physician after resident fall, failure to use ordered transfer equipment, failure to report neglect and abuse, and failure to provide timely physician visits.
Severity Breakdown
SS=D: 1 SS=G: 1 SS=E: 3 SS=B: 1 SS=F: 1
Deficiencies (7)
DescriptionSeverity
Failure to consult physician immediately after resident sustained an assisted fall with complaints of pain.SS=D
Failure to use ordered electric lift for transfers resulting in resident fall and injury.SS=G
Failure to report neglect and abuse allegations to Adult Protective Services and State survey agency.SS=E
Failure to develop and implement adequate policies and procedures concerning mistreatment, neglect, and abuse of residents.SS=E
Failure to provide care in a manner that maintains or enhances resident dignity; staff failed to wear identification badges.SS=B
Failure to ensure residents were seen by a physician at required intervals.SS=E
Failure to administer resources effectively and efficiently to maintain highest practicable well-being of residents.SS=F
Report Facts
Facility census: 107 Residents with missed physician visits: 6 Staff members not wearing identification: 8 Residents sampled: 6 Time lapse before physician notified after fall: 12
Employees Mentioned
NameTitleContext
LPN #1Licensed Practical NurseFailed to use electric lift for transfer, failed to assess resident after fall, failed to notify physician
LPN #2Licensed Practical NurseAssigned nurse who failed to assess resident after fall and failed to notify physician
RN #1Registered NurseFailed to assess resident after fall, failed to document properly, no longer employed
LPN #3Licensed Practical NurseNotified physician after discovering resident's injury on morning after fall
NA #1Nursing AssistantParticipated in transfer without electric lift resulting in resident fall
NA #2Nursing AssistantReported resident complaints of pain to LPN #2
NA #3Nursing AssistantReported resident complaints of pain to RN #1
NA #4Nursing AssistantReported resident complaints of pain to RN #1
Physical Therapy AssistantPhysical Therapy AssistantProvided assessment that resident required electric lift for transfers
Inspection Report Complaint Investigation Deficiencies: 0 Jul 15, 2005
Visit Reason
The inspection was conducted as a complaint investigation based on complaint record 2-5165.
Findings
The complaint was substantiated; however, no deficiencies were cited during the investigation.
Complaint Details
Complaint record: 2-5165. Substantiated complaint record with no deficiencies cited.
Inspection Report Complaint Investigation Census: 102 Deficiencies: 3 Feb 9, 2005
Visit Reason
The inspection was conducted as a complaint investigation related to a substantiated complaint concerning staff treatment of residents and medication administration errors.
Findings
The facility failed to report a medication administration error involving Resident #41, who received a tenfold overdose of Phenobarbital, resulting in gastric lavage and hospitalization. The facility did not follow the plan of care for this resident and failed to report the incident to the state survey and certification agency as required.
Complaint Details
Complaint reference #2-5035 was substantiated with deficiencies cited related to medication administration errors and failure to report the incident.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failure to report a documented incident of neglect involving medication administration error to the state survey and certification agency.SS=D
Resident #41 received medication in a dose greatly exceeding the physician's order, causing harm and hospitalization.SS=D
Failure to provide care in accordance with the plan of care for Resident #41.SS=D
Report Facts
Facility census: 102 Medication dose error: 75 Medication dose ordered: 7.5 Medication overdose factor: 10
Inspection Report Plan of Correction Deficiencies: 1 Dec 7, 2004
Visit Reason
This document is a plan of correction related to deficiencies identified in a prior survey of the facility.
Findings
The document includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand, as required by regulation.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Annual Inspection Census: 108 Deficiencies: 5 Oct 21, 2004
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations regarding quality of life, quality of care, medication management, infection control, and residents' rights at Elkins Rehabilitation & Care Center.
Findings
The facility was found deficient in providing a quiet environment conducive to sleep for residents, proper use of safety alarms, appropriate use and monitoring of psychotropic medications, failure to attempt gradual dose reductions of antipsychotic drugs, and improper infection control technique during dressing changes.
Severity Breakdown
SS=B: 1 SS=D: 4
Deficiencies (5)
DescriptionSeverity
Failed to provide a quiet environment conducive to sleeping for at least six residents due to noise from a novelty item at the nursing station.SS=B
Did not use safety alarms as prescribed by the physician for two residents.SS=D
Failed to ensure residents' drug regimens were free from unnecessary drugs, including excessive doses and inadequate monitoring for three residents.SS=D
Did not document justification for continuing psychoactive medication without gradual dose reduction for two residents.SS=D
Did not follow proper infection control technique during a dressing change, contaminating the clean field and nurse's clothing.SS=D
Report Facts
Facility census: 108 Residents complaining of noise: 6 Sampled residents: 19 Residents with medication deficiencies: 3 Residents with gradual dose reduction deficiencies: 2 Times Ativan given: 14
Inspection Report Life Safety Deficiencies: 0 Oct 20, 2004
Visit Reason
The survey was conducted to assess the facility's compliance with the Life Safety Code NFPA 101 - 2000 Existing.
Findings
Based on observation, performance testing, and review of facility documentation during the survey from 10/18/04 to 10/20/04, the facility was determined to be in compliance with the Life Safety Code NFPA 101 - 2000 Existing.
Inspection Report Complaint Investigation Deficiencies: 0 Mar 23, 2004
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-3304.
Findings
The complaint was substantiated but no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-3304 was substantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Dec 3, 2003
Visit Reason
The inspection was conducted in response to complaints referenced #2-3287 and #2-3289.
Findings
The complaint investigation was unsubstantiated with no deficiencies cited.
Complaint Details
Complaint references #2-3287 and #2-3289 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Routine Deficiencies: 3 Jul 31, 2003
Visit Reason
The inspection was conducted to assess compliance with fire safety codes and other regulatory requirements related to resident rights and facility safety.
Findings
The facility was found deficient in staff familiarity with fire plan procedures, failure to maintain self-closing devices on hazardous area doors, and improper storage of oxygen cylinders not secured against unauthorized entry.
Severity Breakdown
Level C: 1 Level B: 2
Deficiencies (3)
DescriptionSeverity
Not all facility staff are familiar with facility fire plan procedures, specifically the meaning of the acronym R.A.C.E.Level C
Facility failed to maintain all hazardous area doors equipped with self-closing devices.Level B
Facility failed to store oxygen cylinders in accordance with NFPA 99; cylinders were stored unsecured on the dock area.Level B
Report Facts
Oxygen cylinders observed: 12 Staff interviewed: 4 Staff unaware of 'A' in R.A.C.E.: 3 Size of medical record storage room: 260
Inspection Report Complaint Investigation Census: 105 Deficiencies: 6 Jul 30, 2003
Visit Reason
The inspection was conducted based on complaints from residents regarding dietary requests, quality of life issues, and other concerns related to resident care and facility policies.
Findings
The facility failed to promptly address dietary complaints from diabetic residents, did not perform required criminal background checks on new employees, restricted residents from opening windows, provided inadequate weekend activities, inaccurately completed resident assessments, and failed to administer medications via gastrostomy tube according to policy.
Complaint Details
The complaint investigation was substantiated by findings that the facility failed to address diabetic residents' dietary requests, failed to conduct required criminal background checks, restricted residents' ability to open windows, provided insufficient weekend activities, inaccurately completed resident assessments, and failed to properly administer medications via gastrostomy tube.
Severity Breakdown
SS=A: 1 SS=B: 2 SS=C: 1 SS=D: 2
Deficiencies (6)
DescriptionSeverity
Facility failed to promptly address and resolve complaints concerning dietary requests for diabetic residents (#82 and #36).SS=D
Facility failed to assure that one of five newly hired employees underwent a criminal background check upon hiring.SS=C
Facility failed to accommodate residents' desires to open windows in their rooms.SS=B
Facility's weekend activity programming did not meet the needs of residents; fewer activities were available on weekends.SS=B
Facility failed to accurately assess and complete the minimum data set (MDS) for one resident (#97), specifically regarding side rail use.SS=A
Facility failed to assure medications were administered to a resident (#78) with a gastrostomy tube in accordance with policy; medication was given without flushing the tube first.SS=D
Report Facts
Facility census: 105 Number of diabetic residents with dietary complaints: 2 Number of new employees without CBC: 1 Number of residents sampled for MDS assessment: 20 Number of residents with gastrostomy tube medication issue: 1 Number of residents attending group meeting: 15 Number of residents requesting more weekend activities: 10
Inspection Report Annual Inspection Census: 109 Deficiencies: 10 Oct 10, 2002
Visit Reason
The inspection was conducted as a comprehensive annual survey of the nursing facility to assess compliance with federal regulations related to resident rights, quality of care, infection control, dietary services, physician visits, and other regulatory requirements.
Findings
The facility was found deficient in multiple areas including failure to ensure residents' rights were exercised by appointed representatives, inadequate staff screening for abuse history, poor dining environment and assistance, incomplete resident assessments and care plans, improper administration of tube feedings, inadequate supervision of residents with restraints, failure to meet special dietary needs, delayed physician visits, and poor infection control practices.
Severity Breakdown
SS=E: 4 SS=D: 5 SS=A: 1
Deficiencies (10)
DescriptionSeverity
Failure to ensure the rights of a resident adjudged incompetent were exercised by the court-appointed person.SS=D
Failure to follow policies for screening new employees for abuse history.SS=E
Dining environment and meal service did not promote dignity or respect for residents requiring extensive assistance.SS=E
Incomplete documentation in resident assessments regarding location and dates of information.SS=A
Care plans included goals that were not measurable and lacked specific interventions.SS=D
Failure to provide adequate supervision to a resident using a roll belt restraint.SS=D
Failure to administer bolus tube feedings correctly, allowing air into the stomach and using force with syringe.SS=D
Failure to meet special dietary needs for residents on modified diets including low residue, low potassium, low fat, high fiber, and low sodium diets.SS=E
Failure to ensure timely physician visits every 60 days for two residents.SS=D
Failure to follow infection control policies including improper handwashing and cross-contamination by nursing staff.SS=E
Report Facts
Facility census: 109 Personnel files reviewed: 5 Residents sampled: 19 Physician visit interval: 100 Physician visit interval: 109 Tube feeding volume: 250 Tube feeding syringe volume: 50 Tube feeding administration time: 3
Inspection Report Life Safety Deficiencies: 0 Oct 10, 2002
Visit Reason
The inspection was conducted to review the facility's compliance with the provisions of NFPA 101, Life Safety Code, 1985, based on documentation review, staff interview, observations, and performance testing.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 1985.
Inspection Report Deficiencies: 2 Nov 8, 2001
Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding resident rights, transfer and discharge requirements, quality of care, and medication management at Elkins Rehabilitation & Care Center.
Findings
The facility was found deficient in providing residents or their legal representatives with written notice containing the name, address, and telephone number of the State long term care ombudsman at discharge. Additionally, the facility failed to adequately assess the effectiveness of an antipsychotic medication before administering an anxiolytic drug to a resident, indicating issues with medication management.
Severity Breakdown
SS=B: 1 SS=D: 1
Deficiencies (2)
DescriptionSeverity
Failure to provide the name, address, and telephone number of the State long term care ombudsman to residents or their legal representatives at discharge.SS=B
Failure to assure that each resident's medication regimen is free from unnecessary drugs, specifically inadequate assessment of antipsychotic medication effectiveness prior to administering an anxiolytic drug.SS=D
Report Facts
Residents reviewed: 12 Residents with discharge notice deficiency: 2 Resident age: 84 Medication dose: 2.5 Medication dose: 50
Employees Mentioned
NameTitleContext
Social WorkerInterviewed and confirmed failure to provide discharge notice information
Director of NursingInterviewed and confirmed inadequate assessment prior to medication administration
Inspection Report Life Safety Deficiencies: 1 Nov 8, 2001
Visit Reason
The inspection was conducted to evaluate compliance with NFPA 101 Life Safety Code standards, specifically focusing on the design, installation, and maintenance of the facility's commercial cooking equipment fire-extinguishing system.
Findings
The facility's rangehood wet chemical extinguishing system was found not to be inspected monthly as required by NFPA 17A. The service tag lacked dates and initials verifying monthly inspections from August 2001 to October 2001, and the maintenance director confirmed no inspections were conducted during that period.
Severity Breakdown
SS=B: 1
Deficiencies (1)
DescriptionSeverity
Facility rangehood wet chemical extinguishing system was not inspected monthly as required by NFPA 17A; service tag lacked date and initials for inspections from August to October 2001.SS=B
Report Facts
Inspection date: Nov 6, 2001 Months without inspection: 3
Employees Mentioned
NameTitleContext
Maintenance DirectorInterviewed on 11/06/01 confirming no monthly inspections were conducted on the rangehood extinguishing system for August to October 2001
Inspection Report Deficiencies: 0 Sep 28, 2000
Visit Reason
Based on observation and review of facility documentation from September 26-28, 2000, the inspection was conducted to determine compliance with Section 483.70 Physical Environment of 42 CFR Part 483.
Findings
The facility was found to be in compliance with the physical environment requirements of 42 CFR Part 483.
Inspection Report Deficiencies: 0 Sep 28, 2000
Visit Reason
Based on observation and review of facility documentation from September 26-28, 2000, the facility was surveyed to assess compliance with the Life Safety Code.
Findings
The facility was determined to be in compliance with the Life Safety Code (short form) based on the observation and documentation review.
Inspection Report Routine Deficiencies: 10 Aug 24, 2000
Visit Reason
Routine inspection of Elkins Rehabilitation & Care Center to assess compliance with federal regulations regarding resident rights, quality of care, physical restraints, resident assessments, care planning, dietary services, and medication management.
Findings
The facility was found deficient in multiple areas including improper use of physical restraints, failure to maintain resident dignity and privacy, inadequate accommodation of resident preferences, incomplete resident assessments and care plans, failure to provide necessary care and services to maintain residents' well-being, failure to provide restorative services as ordered, inadequate assistance with eating, and serving food at improper temperatures.
Severity Breakdown
SS=D: 10
Deficiencies (10)
DescriptionSeverity
Resident #68 was restrained for staff convenience without a physician's order or documented assessment.SS=D
Facility failed to dress residents appropriately and respect privacy; staff entered rooms without knocking.SS=D
Resident #39 was not allowed to go outside the front of the facility without staff accompaniment despite being self-ambulatory.SS=D
Facility failed to conduct periodic assessments of residents' physical functioning for residents #75 and #91.SS=D
Facility failed to develop comprehensive care plans with measurable objectives for residents #27, #77, and #88.SS=D
Facility failed to provide necessary care and services to maintain highest practicable physical well-being for residents #27 and #68.SS=D
Resident #62 did not receive restorative services as ordered from 8/14/00 to 8/22/00.SS=D
Facility failed to provide assistance with eating for residents #76 and #62 who were assessed to need assistance.SS=D
Residents #62, #95, #107, #99, and #76 received food that was served at improper temperatures, often cold.SS=D
Residents #18 and #26 received antipsychotic medications for excessive duration without dose reduction attempts.SS=D
Report Facts
Residents sampled: 22 Residents receiving antipsychotic medications: 7 Residents with antipsychotic medication deficiencies: 2 Residents needing assistance with eating: 2 Residents receiving food at improper temperature: 5 Date of survey completion: Aug 24, 2000
Inspection Report Routine Census: 108 Deficiencies: 3 Jan 13, 2000
Visit Reason
The inspection was conducted as a routine survey to assess compliance with quality of care, dietary services, and resident rights regulations at the nursing facility.
Findings
The facility was found deficient in providing necessary personal and oral hygiene services to five residents unable to carry out activities of daily living, failed to ensure adequate supervision and assistive devices to prevent accidents for one resident who sustained a hip fracture, and failed to store and serve food under sanitary conditions, including expired cottage cheese stored with usable food items.
Severity Breakdown
Level E: 1 Level G: 1 Level C: 1
Deficiencies (3)
DescriptionSeverity
Failed to provide five residents unable to carry out activities of daily living the necessary services to maintain good personal and oral hygiene.Level E
Failed to ensure adequate supervision and assistive devices to prevent accidents for one resident who sustained a left hip fracture.Level G
Failed to store, distribute, and serve food under sanitary conditions; expired cottage cheese was stored with usable food items.Level C
Report Facts
Facility Census: 108 Residents affected: 5 Containers of cottage cheese: 4
Employees Mentioned
NameTitleContext
Director of NursingConfirmed residents unable to carry out activities of daily living and agreed resident should have had closer supervision
Dietary ManagerConfirmed expired cottage cheese was stored with usable food items

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