Inspection Report
Follow-Up
Census: 68
Deficiencies: 3
Sep 29, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previous deficiencies related to investigation and documentation of incidents, and assessment of resident needs including bed rail use, were corrected.
Complaint Details
The visit was complaint-related, investigating allegations including a resident found hanging off the bed with arm stuck in bed rail, injury to a resident's hand from unknown source, and a resident's unexpected death. The facility was found to have failed provider practices with citations written.
Deficiencies (3)
| Description |
|---|
| Facility failed to investigate and document investigative actions and findings for incidents impacting residents' health (Residents 1 and 2). |
| Facility failed to assess and evaluate the need for bed rails for Resident 1, contributing to injury. |
| Facility failed to document investigative actions related to a resident's unexpected death. |
Report Facts
Total residents: 68
Resident sample size: 5
Complaint numbers referenced: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Conducted on-site verification and complaint investigation |
| Laura Williams-Davis | ALF Field Manager | Signed follow-up inspection letter |
| Staff A | Administrator | Acknowledged lack of documentation and safety assessments related to incidents and bed rail use |
| Collateral Contact 1 | Resident 1's Representative | Provided information on Resident 1's condition and bed rail use |
| Collateral Contact 2 | Health Care Professional | Provided information on hospital bed and bed rail ordering |
| Collateral Contact 3 | Agency Nurse | Observed Resident 1's arm injury and provided testimony |
Inspection Report
Follow-Up
Census: 73
Deficiencies: 0
Aug 13, 2025
Visit Reason
Follow-up inspection to verify correction of previously cited deficiencies related to safe storage of supplies and equipment, policies and procedures, and communication system.
Findings
The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies related to hazardous supplies, staff training on policies, and communication systems were corrected.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Tracy Ramirez | Assisted Living Facility Licensor | Department staff who did the On Site verification |
Inspection Report
Follow-Up
Census: 68
Capacity: 70
Deficiencies: 0
Aug 7, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility on 08/07/2025 to verify correction of previously cited deficiencies related to signing negotiated service agreements.
Findings
The follow-up inspection found no deficiencies and confirmed that previously identified deficiencies regarding signing negotiated service agreements were corrected. The facility now ensures that the negotiated service agreement is agreed to and signed at least annually by the resident or their representative.
Report Facts
Resident sample size: 3
Total residents: 68
Total capacity: 70
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Conducted the complaint investigation and follow-up inspection |
| Laura Williams-Davis | ALF Field Manager | Signed the follow-up inspection letter |
Inspection Report
Follow-Up
Deficiencies: 3
Jun 27, 2025
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to Ellensburg Senior Living to assess correction of previously cited deficiencies and to impose civil fines based on uncorrected violations.
Findings
The facility was found to have multiple uncorrected deficiencies related to unsafe storage of hazardous supplies, failure to implement reporting and investigation policies, and lack of adequate communication systems for residents. These deficiencies placed residents at risk of injury and unmet care needs.
Deficiencies (3)
| Description |
|---|
| Unsafe storage of hazardous supplies and toxic chemicals accessible to residents in two Memory Care Units. |
| Failure to ensure staff implemented the facility’s reporting and investigation policy and procedure for two incidents. |
| Failure to ensure residents had a way to summon staff for assistance in five facility areas. |
Report Facts
Civil fine amount: 400
Civil fine amount: 400
Civil fine amount: 500
Total civil fines: 1300
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Laura Williams-Davis | Field Manager | Contact person for submission of Plan of Correction and related correspondence |
| Matt Hauser | Compliance Specialist | Signed the enforcement letter |
Inspection Report
Follow-Up
Deficiencies: 1
Jun 26, 2025
Visit Reason
The Department of Social and Health Services completed a follow-up visit to Ellensburg Senior Living to verify correction of previously cited deficiencies.
Findings
The facility was cited for failing to ensure that negotiated service agreements were signed and agreed upon annually for two residents, which placed residents at risk for unmet care needs. This deficiency was uncorrected from a prior citation on April 16, 2025, resulting in a civil fine.
Deficiencies (1)
| Description |
|---|
| Failure to ensure that negotiated service agreements were signed and agreed upon annually for two residents. |
Report Facts
Civil fine amount: 300
Number of residents affected: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the letter imposing the civil fine. |
| Laura Williams-Davis | Field Manager | Contact person for the plan of correction and appeals. |
Inspection Report
Life Safety
Deficiencies: 4
Apr 2, 2025
Visit Reason
The Office of the State Fire Marshal conducted an inspection of the facility to assess compliance with fire protection and safety codes.
Findings
Multiple violations were observed related to fire safety, including failure to provide documentation for annual fire alarm system service, deficiencies in damper inspections, and incomplete maintenance records for emergency power systems. Some violations were corrected on site, while others require submission of documentation for review.
Deficiencies (4)
| Description |
|---|
| Facility failed to provide documentation of the annual fire alarm system service and maintenance within the last 12 months. |
| Dampers were serviced on 05-20-2024, but one damper failed inspection and fifteen were not accessible. |
| Facility failed to provide documentation of the 4-year fire and smoke damper inspection completed within the last four years; last inspection documentation shows service was completed on 02-06-2020. |
| Facility failed to provide documentation for the generator's annual maintenance and service report. |
Report Facts
Date of damper servicing: May 20, 2024
Expiration date of license: Jan 31, 2026
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Brian Sorenson | Senior Executive Director | Signed as Owner or Authorized Representative. |
| Andrea Ely | Deputy State Fire Marshal | Conducted the inspection and signed the report. |
Inspection Report
Life Safety
Deficiencies: 15
Feb 24, 2025
Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at Pacifica Senior Living Ellensburg to assess compliance with fire protection codes and regulations.
Findings
Multiple violations were observed including failure to provide documentation for semi-annual hood cleaning, 4-year fire and smoke damper inspections, sprinkler system testing and maintenance, annual fire alarm system service, monthly carbon monoxide testing, emergency lighting activation testing, emergency generator maintenance, and proper marking of compressed gas containers. Some violations were corrected onsite while others remain outstanding.
Deficiencies (15)
| Description |
|---|
| Facility failed to provide documentation of the first and second semi-annual hood cleaning within the past twelve months. |
| Facility failed to provide documentation of the 4-year fire and smoke damper inspection completed within the last four years; last inspection documentation shows service was completed on 02-06-2020. Updated documentation shows dampers were serviced on 05-20-2024 but deficiencies remain. |
| Facility failed to provide documentation for the inspection, testing, and maintenance of the automatic sprinkler system including 5-year internal piping inspection, annual forward flow testing, 5-year FDC hydro testing, quarterly inspections, and testing on quick response sprinkler heads greater than 20 years old. |
| Facility failed to provide documentation of the annual fire alarm system service and maintenance within the last 12 months. |
| Facility failed to provide documentation of the monthly carbon monoxide testing. |
| Facility failed to provide documentation of the 30-second monthly activation testing of the emergency exit lighting within the last twelve months. |
| Facility failed to provide documentation of the 90-minute annual power test of the emergency exit lighting within the last twelve months. |
| Facility failed to provide the following maintenance documentation for the generator: annual maintenance and service report, and annual four-hour load testing. |
| Facility failed to provide 'Oxygen In Use' signs in rooms 213 and 133. |
| Room 218 had an unsecured oxygen tank. |
| Facility failed to provide documentation of the quarterly fire drills within the past twelve months for first quarter swing shift, second quarter day and night shifts, and fourth quarter swing shift. |
| Combustible storage was blocking access to building and electrical system equipment in the second floor housekeeping room and second floor maintenance room. |
| Two unfused multiplug adaptors were in use in room 226; a green one in living room area and a white one in the bedroom. |
| Facility failed to provide documentation of the annual fire-resistance-rated construction inspection within the last twelve months; penetration in wall behind door in room 1st floor laundry/utility room. |
| Self-closing doors were propped open in the 2nd floor housekeeping room and room 213. |
Report Facts
Next inspection scheduled: Mar 26, 2025
Next inspection scheduled: Feb 1, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Brian Sorenson | Senior Executive Director | Signed as Owner or Authorized Representative |
| Andrea Ely | Deputy State Fire Marshal | Signed as Deputy State Fire Marshal |
Inspection Report
Complaint Investigation
Deficiencies: 2
Aug 5, 2024
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Pacifica Senior Living Ellensburg on August 5, 2024, due to allegations related to resident safety and policy violations.
Findings
The investigation found violations of policies and procedures related to extreme weather and safety of the built environment, resulting in a resident being left outside in 102-degree weather for ninety minutes and suffering second degree burns from a hot metal chair in direct sunlight, leading to hospitalization.
Complaint Details
Complaint investigation conducted on August 5, 2024, substantiated by findings of policy violations resulting in resident harm and civil fines.
Deficiencies (2)
| Description |
|---|
| Failure to ensure the Extreme Weather Policies were followed for one resident, resulting in the resident being left outside in 102-degree weather for ninety minutes causing second degree burns and hospitalization. |
| Failure to ensure a safe environment by allowing residents access to a hot, unsafe metal chair left in direct sun exposure within an enclosed area lacking shade or cooling, causing second degree burns and hospitalization for one resident. |
Report Facts
Civil fine amount: 2000
Civil fine amount: 1000
Total civil fines: 3000
Temperature: 102
Time duration: 90
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the letter imposing civil fines |
| Michelle Closner | Field Manager | Contact person for the complaint investigation and plan of correction |
Inspection Report
Complaint Investigation
Census: 69
Deficiencies: 3
Jun 4, 2024
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation following an allegation that a named resident had a fall with injury to their head.
Findings
The investigation found that the resident fell unwitnessed and staff responded appropriately, but deficiencies were identified related to staff credentialing and background checks, including delayed submission of credential applications and incomplete background checks. Additionally, home care aide certification applications were not submitted within required timeframes for two staff members.
Complaint Details
The complaint involved a named resident who had a fall with injury to their head. The investigation substantiated failed provider practices related to staff credentialing and background checks.
Deficiencies (3)
| Description |
|---|
| Staff providing care did not have their credential application sent to the state within 14 days. |
| One staff member did not have their initial and two-year background checks completed on time. |
| Home Care Aide (HCA) applications for two staff members were not submitted to the Department of Health within 14 days of hire. |
Report Facts
Total residents: 69
Resident sample size: 3
Days late for background check completion: 127
Days late for second background check: 40
Days late for HCA application submission: 115
Days late for HCA application submission: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anna Cairns | ALF Long Term Care Surveyor | Investigator who conducted the complaint investigation |
| Michelle Closner | Field Manager | Signed the follow-up inspection letter and statement of deficiencies |
| Staff A | Caregiver | Staff member with delayed background checks and late HCA application submission |
| Staff B | Caregiver | Staff member with late HCA application submission |
| Staff C | Business Office Manager | Responsible for staff background checks and acknowledged deficiencies |
Inspection Report
Follow-Up
Census: 66
Deficiencies: 1
Mar 28, 2024
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to fire and life safety regulations.
Findings
The follow-up inspection on 03/28/2024 found no deficiencies, indicating the facility met the Assisted Living Facility licensing requirements. The prior complaint investigation found the facility failed their second fire and life safety inspection with multiple violations.
Complaint Details
The complaint investigation found that the facility failed their second fire and life safety inspection, with failed practice identified and citations written.
Deficiencies (1)
| Description |
|---|
| Failure to maintain compliance with Washington State Patrol Fire Protection Bureau requirements, including missing documentation for fire drills, semi-annual hood cleaning, fire-related construction inspections, and missing fire alarm components. |
Report Facts
Total residents: 66
Compliance Determination Completion Date: 02/20/2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Conducted the on-site verification and complaint investigation |
Inspection Report
Complaint Investigation
Census: 70
Deficiencies: 2
Mar 28, 2024
Visit Reason
The investigation was conducted due to complaints alleging a non-reported fall leading to a resident's death, a resident left undressed and unable to move in their wheelchair, staff hiding medications in drinks, and medications left unattended.
Findings
The facility failed to follow alert charting procedures for monitoring a resident after hospital return and failed to document and investigate an unwitnessed fall. Other allegations related to medication administration and resident mobility were not substantiated. The facility was cited for failed provider practice.
Complaint Details
Investigation was complaint-driven referencing complaint numbers 124205 and 122468. The complaint was substantiated with failed provider practice identified and citation(s) written.
Deficiencies (2)
| Description |
|---|
| Facility failed to implement policy and procedures for alert charting for monitoring residents after hospital return, placing resident at risk of injury and unmet care needs. |
| Facility failed to document and investigate circumstances of an unwitnessed fall. |
Report Facts
Resident sample size: 5
Total residents: 70
Complaint numbers: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Conducted the on-site complaint investigation and verification. |
Inspection Report
Routine
Deficiencies: 17
Feb 7, 2024
Visit Reason
The Office of the State Fire Marshal conducted a routine fire safety inspection at Pacifica Senior Living Ellensburg to assess compliance with fire protection and safety codes.
Findings
The inspection identified multiple deficiencies related to missing documentation for required fire drills, semi-annual hood cleaning, fire-resistance-rated construction inspections, sprinkler system testing, fire alarm maintenance, carbon monoxide detection, emergency lighting tests, power tests, fire door inspections, and other fire safety requirements. Several physical deficiencies were observed including storage in stairwells, blocked electrical panels, extension cords in use, penetrations in fire-resistance-rated construction, malfunctioning fire doors, and missing circuit breaker lock devices.
Deficiencies (17)
| Description |
|---|
| Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months; multiple shifts and quarters missing. |
| Storage found in #3 stairwell, combustible materials stored in exits or enclosures. |
| MC2 in dining room has blocked electrical panel. |
| Communication room had an extension cord in use. |
| Second semi-annual hood cleaning paperwork not provided. |
| Facility must establish schedule for inspection of Fire-Rated construction by 30 days; annual inspection due by end of 2024. |
| Penetration found in 2nd floor storage room compromising fire-resistance-rated construction. |
| MC2 double doors will not latch. |
| Missing paperwork for annual sprinkler system reports and tests including 5-year internal pipe testing, 3-year dry system test, annual forward flow test, backflow internal pipe test, FDC hydro testing, and quarterly inspections. |
| First semi-annual servicing of automatic fire-extinguishing system paperwork not provided. |
| Missing paperwork for fire alarm system annual report, sensitivity testing, nuisance log, monthly alarms test, and NICET or ES/NTS certification. |
| Carbon monoxide alarms and detectors need monthly testing, maintenance, and documentation; missing alarms in corridors/common areas with fossil fuel heating. |
| 30-second monthly activation testing of emergency lighting not performed or documented; exit sign broken next to wellness room. |
| Annual 90-minute battery-powered emergency lighting power test not performed or documented. |
| Fire alarm circuit breaker missing required lock device to lock breaker in 'ON' position. |
| Fire/smoke damper 4-year inspection not performed or documented. |
| Facility must establish schedule for inspection of fire doors by 30 days; annual inspection due by end of 2024. |
Report Facts
Missing fire drills: 12
Missing fire drills by shift and quarter: 7
Inspection deadline: 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Van Gorkum | Deputy State Fire Marshal | Signed inspection report as Deputy State Fire Marshal. |
| Brian Sorenson | Executive Director | Signed inspection report as Owner or Authorized Representative. |
Inspection Report
Complaint Investigation
Census: 65
Deficiencies: 1
Jan 30, 2024
Visit Reason
The inspection was conducted due to a complaint alleging that a named staff member struck a named resident at the assisted living facility.
Findings
The investigation confirmed the incident occurred, resulting in the termination of the named staff member. The facility failed to provide documentation that the staff member had received required specialized dementia training, leading to a citation for failed provider practice.
Complaint Details
A named staff member struck a named resident. The allegation was substantiated as the incident was confirmed by investigation. The staff member was terminated and the facility was cited for failure to provide required specialized dementia training documentation.
Deficiencies (1)
| Description |
|---|
| Failure to provide documentation that 1 of 2 staff members was certified in specialized dementia training, resulting in unqualified staff providing care and inappropriate treatment of a resident. |
Report Facts
Total residents: 65
Resident sample size: 2
Staff A hire date: May 17, 2023
Investigation date range: Investigation conducted from 2024-01-24 through 2024-01-30
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Staff A | Caregiver | Named staff member who struck a resident and lacked required dementia training |
| Staff B | Administrator | Administrator who stated inability to find certification documentation for Staff A |
| Gwin Kaercher | Field Manager | Signed follow-up inspection letter confirming no deficiencies on 2024-03-05 |
| Brian Sorenson | Signed statement regarding locating training certifications |
Inspection Report
Complaint Investigation
Census: 66
Deficiencies: 1
Jan 16, 2024
Visit Reason
The inspection was conducted as a complaint investigation based on allegations including lack of required staff background checks, improper delegation of medication technicians, staff under the influence of alcohol, and incomplete assessments.
Findings
The investigation found no failed practices related to staff background checks, staff under the influence, or assessments. However, a deficiency was identified regarding the failure to ensure one resident received nurse delegated services, with the facility in the process of certification to provide delegated services and updating the resident's care plan. Citations were written for failed provider practice.
Complaint Details
Complaint investigation included allegations that a named staff member lacked required references or background check, medication technicians were not delegated to give delegated medications, staff were under the influence of alcohol and rude to residents, and assessments were not done appropriately. The investigation found no failed practice for all except the delegation issue.
Deficiencies (1)
| Description |
|---|
| Failed to ensure that one resident received nurse delegated services as required. |
Report Facts
Total residents: 66
Complaint numbers: Complaint numbers referenced: 112865, 111177
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Gwin Kaercher | Field Manager | Signed letter and contact for clarification |
Inspection Report
Follow-Up
Census: 59
Deficiencies: 0
May 15, 2023
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility on 05/15/2023 to verify correction of previously cited deficiencies.
Findings
The facility was found to have no deficiencies during the follow-up inspection and meets the Assisted Living Facility licensing requirements. Previous deficiencies related to licensing laws and regulations were corrected.
Report Facts
Residents reviewed during complaint investigation: 7
Former residents reviewed: 2
Staff TB screening non-compliance: 2
Staff background check non-compliance: 1
Staff fingerprint background check non-compliance: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Gwin Kaercher | Field Manager | Signed letters and correspondence related to inspection and compliance |
| Elaine Lopez | Licensor | Department staff who conducted on-site verification |
| Tracy Ramirez | Assisted Living Facility Licensor | Department staff who conducted on-site verification |
| Robin Rainville | Assisted Living Facility Licensor | Department staff who inspected the facility during complaint investigation |
| Staff G | Business Office Manager | Interviewed and provided information during inspection regarding resident agreements and staff records |
| Staff A | Executive Director | Staff member whose TB screening was not completed within three days of hire |
| Staff B | Medication Technician | Staff member whose fingerprint background check was not current |
| Staff C | Caregiver | Staff member who worked night shift with unsupervised access and had incomplete fingerprint background check |
| Staff D | Caregiver | Staff member whose TB first step was completed late |
Inspection Report
Complaint Investigation
Census: 64
Deficiencies: 1
Dec 1, 2022
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation following an allegation that on 11/05/2022 a resident hit another resident on the arm.
Findings
The investigation found that the facility failed to protect the rights of a resident who was discharged without written notice, time to prepare, or arrangement for alternate placement, resulting in a potentially unsafe discharge. The facility was cited for failed provider practice.
Complaint Details
The complaint involved an incident on 11/05/2022 where a resident hit another resident. The facility responded immediately by separating the residents and discharging the resident who caused harm without proper written notice or alternate placement arrangements. The complaint was substantiated with failed provider practice identified and citations written.
Deficiencies (1)
| Description |
|---|
| Failure to protect the rights of a resident discharged without written notice, time to prepare, or arrangement for alternate placement. |
Report Facts
Total residents: 64
Resident sample size: 2
Compliance Determination numbers: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Felicia Cantu | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Gwin Kaercher | Field Manager | Signed correspondence related to the follow-up inspection |
Report
File
R_Pacifica_Senior_Living_Ellensburg_Complaint_08-05-2024-ew.pdf
Loading inspection reports...



