Inspection Reports for Ellore Senior Living
2350 Calle De Luna, Santa Clara, CA 95054, CA, 95054
Back to Facility ProfileInspection Report Summary
Most inspections, including the most recent on August 25, 2025, found no deficiencies and several complaint investigations were unsubstantiated. The complaints involved concerns about resident dignity, staff scope of work, staffing levels, hygiene, and pest control, but none were supported by evidence from interviews or observations. The facility demonstrated adequate staffing, proper hygiene practices, and clean living environments throughout these investigations. The pre-licensing inspection on March 5, 2025, also found the facility ready for operation with no issues. This record shows consistent compliance with regulations and no enforcement actions or fines listed in the available reports.
Deficiencies (last 1 years)
Deficiencies (over 1 years)
0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
9% occupied
Based on a August 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 27
Capacity: 303
Deficiencies: 0
Date: Aug 25, 2025
Visit Reason
The visit was conducted as an unannounced complaint investigation following a complaint received on 2025-06-17 alleging that a resident was not accorded dignity by staff during an incident.
Complaint Details
The complaint alleged that a resident (R1) was having a smoke break outside, tried to roll themselves in the street, and that facility staff did not assist and laughed at the resident. Interviews with staff and the resident contradicted this allegation, and the resident stated no issues occurred and that staff protect residents' rights.
Findings
The investigation found the allegations to be unfounded based on interviews with staff and the resident, as well as record reviews. No deficiencies were cited.
Report Facts
Complaint Control Number: 26
Capacity: 303
Census: 27
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Slyvia Chu | Executive Director | Met with Licensing Program Analyst during investigation and exit interview |
| Joyce Aquino | Administrator | Facility administrator named in report header |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 27
Capacity: 303
Deficiencies: 0
Date: Aug 25, 2025
Visit Reason
The inspection was conducted as an unannounced complaint investigation following allegations received on 2025-05-28 regarding staff performing tasks outside their scope and lack of administrator response concerning staffing and resident assignments.
Complaint Details
The complaint alleged staff were performing tasks outside their defined scope without designated relievers, resulting in residents not receiving proper care and supervision, and that the administrator failed to respond to staffing and resident assignment concerns, putting residents at risk. The investigation concluded these allegations were unfounded.
Findings
The investigation found the allegations to be unfounded based on staff interviews and record reviews. Staffing ratios were adequate, extra staff were available to cover breaks, and no safety concerns or delays in care were identified. Residents refused to answer questions about the allegations.
Report Facts
Capacity: 303
Census: 27
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation |
| Romeo Manzano | Licensing Program Manager | Oversaw the complaint investigation |
| Slyvia Chu | Executive Director | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 27
Capacity: 303
Deficiencies: 0
Date: Aug 25, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-05-22 regarding multiple allegations including pest infestation, staff hygiene, hand hygiene, staffing ratios, soiled undergarments, and unkempt resident bedrooms.
Complaint Details
The complaint included allegations of pest infestation, poor staff hygiene during food preparation, failure to perform hand hygiene before and after resident care, unbalanced staff-to-resident ratios in the memory care unit, soiled resident undergarments, and unkempt resident bedrooms. After multiple inspections and staff interviews, all allegations were found to be unfounded.
Findings
The investigation found no evidence to support the allegations. Facility staff were observed to maintain proper hygiene, adequate staffing ratios, and clean resident rooms. Pest control measures were in place and no pests were observed. Resident care plans and records showed appropriate care was provided. The allegations were determined to be unfounded.
Report Facts
Facility capacity: 303
Census: 27
Complaint received date: May 22, 2025
Staff to resident ratio: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Simranjit Rai | Licensing Program Analyst | Conducted the complaint investigation and inspections |
| Romeo Manzano | Licensing Program Manager | Oversaw the complaint investigation report |
| Slyvia Chu | Executive Director | Facility representative met during inspection and exit interview |
Inspection Report
Original Licensing
Capacity: 303
Deficiencies: 0
Date: Mar 5, 2025
Visit Reason
The visit was a pre-licensing inspection conducted to evaluate the facility's readiness for licensing and to ensure compliance with applicable regulations prior to granting a license.
Findings
No issues were noted during the pre-licensing inspection. The facility was found to be ready for licensing with proper safety measures, equipment, and compliance with regulations, though final approval is subject to review by the Central Application Bureau.
Report Facts
Floors: 20
Approved fire clearance capacity: 303
Inspection start time: 900
Inspection end time: 1535
Refrigerator temperature: 35
Freezer temperature: 0
Hot water temperature range: 105.8-119.7
Fire extinguisher inspection date: Jul 29, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joyce Aquino | Administrator | Facility Administrator named in the report and present during inspection. |
| Terry Ervin | Applicant | Applicant present during the pre-licensing inspection. |
| Simranjit Rai | Licensing Program Analyst | Conducted the pre-licensing inspection. |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Viewing
Loading inspection reports...
